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31237 Courses in Cardiff delivered Online

Focus Awards Level 3 Certificate in Assessing Vocational Achievement (RQF)

4.7(160)

By Janets

Do you struggle with assessing vocational skills and competence effectively? The Level 3 Certificate in Assessing Vocational Achievement (RQF) is your key to unlocking expertise in this field. Recognised and regulated by Ofqual, and awarded by Focus Awards, this course doesn't just educate; it transforms your educational profile. This qualification equips you with the skills and knowledge to excel in this pivotal role. It solves the problem of uncertainty in assessment by providing you with a comprehensive toolkit for making informed judgments. As a result, you'll ensure the success and industry relevance of your learners. Elevate your career and gain a competitive edge with a qualification that adds tangible value to your educational profile. Join us on this journey. Learning Outcomes Develop proficiency in assessing vocational skills and competence effectively. Understand diverse assessment methods and their appropriate application. Demonstrate legal and ethical compliance in assessment practices. Acquire skills for planning, conducting, and documenting assessments. Cultivate quality assurance techniques for enhancing assessment processes. Why Choose Focus Awards? Choosing Focus Awards for your educational and training programs provides several significant benefits. As an accrediting body overseen by Ofqual, their certifications are widely recognized internationally and globally, guaranteeing you are held to the highest educational standards. Focus Awards is a dynamic choice for a relevant and unique learning experience because of its commitment to professionalism, rapid expansion, and numerous qualification offerings. Choosing Focus Awards improves your professional chances, personal development, and educational accomplishments. Benefits you will gain Benefits you will enjoy include: Exceptional customer service. Recognised qualification. Compliance with standards. User-friendly online platform. 24/7 module access. High-quality virtual learning materials. Guided Learning Hours "Guided Learning Hours" includes all direct teaching and support given to a learner by educators, trainers, or supervisors. For this qualification, there are a total of 84 Guided Learning Hours provided. Total Qualification Time Total Qualification Time (TQT) combines guided learning hours (GLH) and the hours students are expected to spend on independent learning, study, and assessments, all under the guidance of educational staff but without direct supervision. Qualification credit values are based on TQT, where one credit equals 10 learning hours. This particular qualification has a Total Qualification Time of 150 hours. Method of Assessment Assessment tasks involve a series of concise assignments that you need to finish to demonstrate your understanding of the material and include references in your work. Unit 2 and Unit 3 require mandatory observation videos that should each last at least 30 minutes. Unit 1 involves a written assessment. You're required to submit all assignments through the online portal. To pass, you must fulfil all the learning objectives; there are no grades assigned. Progression After completing the Level 3 Certificate in Assessing Vocational Achievement (CAVA), learners often have several course progression options to further their education and career development: Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (IQA): This qualification is suitable for those who wish to become internal quality assurers, ensuring that assessment processes and practices meet industry standards. Level 4 Certificate in Education and Training (CET): For those interested in becoming educators or trainers, this qualification focuses on the skills and knowledge required to teach in various learning environments. Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice (IQA): This qualification is designed for individuals who want to take on leadership roles in quality assurance within assessment processes. Level 5 Diploma in Education and Training (DET): This advanced qualification is suitable for educators and trainers looking to enhance their teaching skills and knowledge Progression to higher education: Completing CAVA can also be a stepping stone for individuals interested in pursuing a higher education degree in education, training, or related fields. Specialised training courses: Depending on career goals, learners can choose from a variety of specialised training courses in areas such as leadership, management, or specific vocational subjects. Qualification Purpose The main goal of this certification is to confirm an individual's competence in a specific job role, in accordance with industry standards. This in-depth Level 3 Certificate in Assessing Vocational Achievement (RQF) course equips learners with the necessary knowledge and abilities to accurately assess occupational competence, whether in a workplace or other contexts. Who is this course for? Aspiring vocational assessors Educators and trainers HR professionals seeking assessment expertise Career changers entering the education sector Requirements This qualification has no specific entry requirements and is accredited for learners aged 19 years and above, including those with a minimum of a high school education and Level 3 AET (Award in Education and Training). Career path Vocational Assessor: £20,000 - £40,000 per year Educational Trainer: £25,000 - £50,000 per year HR Learning and Development Specialist: £30,000 - £60,000 per year Further Education Lecturer: £24,000 - £50,000 per year Quality Assurance Officer: £25,000 - £45,000 per year Training Coordinator: £22,000 - £40,000 per year Note: Registration, Assessment, Certification fee included with this price.

Focus Awards Level 3 Certificate in Assessing Vocational Achievement (RQF)
Delivered Online On Demand4 days
£199

Professional Diploma in Search Marketing Specialist: Content, Digital Marketing, PPC

4.7(47)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Professional Diploma in Search Marketing Specialist Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know that 93% of UK internet users research online before making a purchase? Are you ready to tap into this vast potential and propel your career forward? In today's digital age, having a strong grasp of search marketing is no longer a luxury, but a necessity. This Professional Diploma in Search Marketing Specialist equips you with the essential skills to master the art of online visibility and engagement. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Professional Diploma in Search Marketing Specialist bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in this Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Professional Diploma in Search Marketing Specialist: Content, Digital Marketing, PPC Career Bundle: Course 01: Content Management Course 02: How To Do Keyword Research For SEO & Ranking On Google Course 03: Content Writing & Copy Writing For SEO and Sales Course 04: Email Content Writing Course 05: Email Etiquette Course 06: LinkedIn Marketing & Sales Lead Generation Blueprint Course 07: Customer Relationship Management Course 08: Youtube Marketing Diploma Course 09: Sales & Selling Management Course Course 10: Facebook Marketing Course 11: Corporate Social Responsibility (CSR) Course 12: Creativity and Problem-Solving Skills Course 13: Marketing Online Course Course 14: MS Word Diploma Course 15: Social Media Marketing Training Course 16: TikTok Marketing for Business Course 17: Digital Marketing and Advertising Level 3 Course 18: Digital Marketing - Growth Hacking Techniques Course 19: Visual Merchandising Course 20: Strategic Planning and Analysis for Marketing Course 21: Microsoft Access Complete Course (Beginner, Intermediate, Advanced) Course 22: Marketing Fundamentals Course 23: Property Marketing Course 24: Pinterest Marketing Course 25: Effective Communication Skills Diploma Course 26: Personal and Networking Skills Course 27: Lead Generation with Attraction Marketing for Business Course 28: Instagram Marketing Course 29: Webinar Marketing Funnel Course 30: Affiliate Marketing With a Professional Diploma in Search Marketing Specialist, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. Learning Outcomes of Professional Diploma in Search Marketing Specialist Conduct in-depth keyword research and optimize content for top search engine rankings. Create engaging and SEO-friendly content across various formats. Craft persuasive email copy that drives conversions and fosters customer relationships. Implement customer relationship management best practices to build brand loyalty. Enhance your creative thinking and problem-solving abilities for digital success. Enrol in the Professional Diploma in Search Marketing Specialist today and take the first step towards achieving your goals and dreams. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of the course Get a free student ID card with this Training This course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials This course comes with 24/7 tutor support Start your learning journey straightaway! Professional Diploma in Search Marketing Specialist: Content, Digital Marketing, PPC premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the course is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the course. After passing the course exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements This bundle doesn't require prior experience and is suitable for diverse learners. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. SEO Specialist Content Marketing Manager Social Media Manager Email Marketing Specialist Freelance Marketer Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Professional Diploma in Search Marketing Specialist: Content, Digital Marketing, PPC
Delivered Online On Demand6 days
£149

Financial Engineering & Risk Management 30-in-1 Unique Courses

By NextGen Learning

Get ready for an exceptional online learning experience with the Financial Engineering & Risk Management bundle! This carefully curated collection of 30 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Financial Engineering & Risk Management is a dynamic package that blends the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Financial Engineering & Risk Managementpackage has something for everyone. As part of the Financial Engineering & Risk Management package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Financial Engineering & Risk Management bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following 30 CPD Accredited Courses: Course 01: Financial Analysis Course 02: Financial Management Course 03: Basic Business Finance Course 04: Improve your Financial Intelligence Course 05: Financial Investigator Course 06: FinTech Course 07: Investment Course 08: Business and Data Analytics for Beginners Course 09: Business and Financial Modeling Specialisation Course 10: Corporate Finance: Profitability in a Financial Downturn Course 11: Banking and Finance Accounting Statements Financial Analysis Course 12: Financial Accounting Course 13: Finance: Financial Risk Management Course 14: Anti-Money Laundering (AML) Training Course 15: Capital Budgeting & Investment Decision Rules Course 16: Making Budget & Forecast Course 17: Financial Modeling Using Excel Course 18: Learn Financial Analytics and Statistical Tools Course 19: Statistics Course 20: Economics Course 21: Professional Personal Finance Course Course 22: Ultimate Guide to Financial Security Course 23: Trading and Financing: Candlestick Pattern Course 24: Blockchain & Cryptocurrency Course 25: Penny Stocks Day Trading Course 26: Stock Market Day Trading Strategies Course 27: Financial Consultant Training Course 28: Develop Your Career in Finance: Blue Ocean Strategy Course 29: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 30: Xero Accounting and Bookkeeping Online What will make you stand out? On completion of this online Financial Engineering & Risk Managementbundle, you will gain: CPD QS Accredited Proficiency After successfully completing the Financial Engineering & Risk Managementbundle, you will receive a FREE CPD PDF Certificates as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the Financial Engineering & Risk Management bundle at your own pace. Study for the Financial Engineering & Risk Management bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Financial Engineering & Risk Management bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Financial Engineering & Risk Management, a rich anthology of 30 diverse courses. Each course in the Financial Engineering & Risk Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Financial Engineering & Risk Management bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Financial Engineering & Risk Management bundle offers you the flexibility and convenience to learn at your own pace. Make the Financial Engineering & Risk Management package your trusted companion in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Financial Engineering & Risk Managementbundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol in this Financial Engineering & Risk Managementbundle. Career path Unleash your potential with the Financial Engineering & Risk Management bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Financial Engineering & Risk Management bundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included 30 CPD Accredited Digital Certificates and A Hard Copy Certificate

Financial Engineering & Risk Management 30-in-1 Unique Courses
Delivered Online On Demand5 days
£199

Barista Online Training

By IOMH - Institute of Mental Health

Overview of Barista Online Training Join our Barista Online Training course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Barista Online Training course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Barista Online Training course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This Barista Online Training Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Barista Online Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Barista Online Training course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Barista Online Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Barista Online Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Barista Online Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Section 01: Introduction to Coffee Coffee Tree and Brief History of Coffee 00:15:00 Coffee Varieties 00:20:00 Coffee Growing and Harvest 00:06:00 Coffee Processing Methods 00:08:00 Coffee Grading 00:09:00 First, Second and Third Wave of Coffee 00:11:00 Coffee Defects and Sorting 00:06:00 Section 02: Espresso Machine Introduction to Espresso Machine 00:21:00 Manual, Semi-Auto and Full Auto (Volumetric) Espresso Machines 00:05:00 Working Principles of Volumetric Machines 00:02:00 Espresso Machines Boiler Types 00:05:00 Section 03: Espresso Grinder Espresso Grinder 00:10:00 Grinder Burrs 00:03:00 How to Adjust the Grinder? 00:03:00 Section 04: Introduction to Espresso & Espresso Mechanics Dosing 00:02:00 Distribution 00:02:00 Tamping and Tampers 00:13:00 Inserting the Portafilter 00:03:00 Starting the Pump 00:01:00 Flushing the Group and Cleaning the Portafilter 00:02:00 What is Naked Portafilter? Why is it used? 00:02:00 The Importance of Water 00:04:00 Section 05: Let's Wrap Up Understanding Time Concept and Practices 00:15:00 Under and Over Extraction 00:10:00 Chanelling 00:11:00 Section 06: Milk Frothing Steam Boiler and Steam Wand 00:04:00 Milk Selection 00:06:00 Milk Frothing and Heat Targets 00:17:00 Milk Splitting 00:04:00 The Difference Between Cappuccino and Latte Foam 00:05:00 Section 07: Latte Art First Half 00:05:00 Second Half 00:07:00 Maneuvers 00:04:00 Heart - Positioning and Cutting 00:01:00 Pouring Workouts 00:07:00 Section 08: Menu Espresso Variations 00:04:00 Espresso with Water 00:03:00 Espresso with Milk 00:15:00 Espresso with Ice 00:03:00 Section 09: Behind The Bar Coffee Bar Layout 00:07:00 Work Flow 00:06:00 Clothing & Apparel 00:04:00 Hygiene 00:03:00 Real Life Scenarios and Simulation 00:07:00 Espresso Machine Cleaning and Maintenance 00:11:00

Barista Online Training
Delivered Online On Demand5 hours 12 minutes
£11

How To Start Online Coaching Business

5.0(1)

By LearnDrive UK

Learn all you need to know to get your online business off the ground in this course.

How To Start Online Coaching Business
Delivered Online On Demand1 hour
£5

HR and Marketing - CPD Certified Training

4.5(3)

By Studyhub UK

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified HR and Marketing - Beginner to Advanced bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 33 course mega bundle that will exceed your expectations within your budget. The HR and Marketing - Beginner to Advanced related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive HR and Marketing - Beginner to Advanced bundle will help you build a solid foundation to become a proficient worker in the sector. This HR and Marketing - Beginner to Advanced Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :HR Management Training Course 02 :Marketing Course 03 :Recruitment Consultant Diploma Course 04 :Administrative Management Course 05 :Virtual Interviewing for HR Course 06 :Crisis Communication for HR Course 07 :Employee Hiring and Termination Training Course 08 :Resourcing and Managing Talent Course Course 09 :Online Meeting Management Course 10 :Youtube Marketing Strategy Course 11 :TikTok Marketing Course 12 :Email Marketing Course 13 :Strategic Planning and Analysis for Marketing Course 14 :Content Creation and Content Marketing Certificate Course 15 :Event Marketing Associate Course 16 :Complete Guide to HR systems Course 17 :Organizational Behaviour, HR and Leadership Course 18 :Supporting a Grieving Employee: A Manager's Guide Course 19 :Certificate in HR Audit Course 20 :Anti-Money Laundering (AML) and Financial Crime Course 21 :UK Employment Law Course 22 :Complete Internet Marketing Strategy Course 23 :Social Media Marketing Strategy Course 24 :Digital Marketing - Growth Hacking Techniques - Online Course Course 25: Lead Generation and Attraction Marketing Training Course 26: Video Marketing Strategy Course 27: Instagram Marketing Course 28: Digital Marketing Course 29: Webinar Marketing Funnel Course 30: Fundamentals of Email Marketing 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Learning Outcome This tailor-made HR and Marketing - Beginner to Advanced bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This HR and Marketing - Beginner to Advanced Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the HR and Marketing - Beginner to Advanced bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in HR and Marketing - Beginner to Advanced Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

HR and Marketing - CPD Certified Training
Delivered Online On Demand7 days
£279

Air Cabin Crew Online Training

4.8(9)

By Skill Up

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Air Cabin Crew Online Training
Delivered Online On Demand13 hours 20 minutes
£25

Customer Service Online Training

By Compete High

Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.   Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement.    Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language   So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.   Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service   Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00

Customer Service Online Training
Delivered Online On Demand12 hours
£25

Growth Mindset Training Course Online

By Lead Academy

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the importance and benefits of having sound mental health. Learn the strategies required to enhance your state of mind. Learn various skills required to have a healthy mindset. Learn to invest in your physical and mental health. Learn to develop the attitude for achieving success. Recognise the fundamental concept of the growth mindset training. Learn the importance of planning and awareness in obtaining a healthy mind. Learn to develop a positive mindset. Learn and understand personal growth strategies. Why Growth Mindset Training Course right for you? This growth mindset training course online is ideal for those who want to strengthen their knowledge about mental health and personal growth strategies and gain an understanding of the process of training your mind. You will recognise the fundamentals of this course and learn to develop the attitude for achieving success. This growth mindset training course online will also help you understand the strategies required to enhance your mental health. You will also learn the importance of investing in your mental health and various thoughts and ideas to help you achieve a healthy state of mind. After taking this popular online course, you will also learn to develop a positive mindset and invest in your physical and mental health. By the end of the course, you will have a complete understanding of social and emotional intelligence, physical and mental health, and developing a positive mindset. You will also have theoretical knowledge about the skills and strategies required to achieve success in life. Growth Mindset Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction & First Concepts Introduction Awareness & Planning Is Key Investing In Yourself Investing In Your Physical Health Investing In Your Mental Health Attitude For Success Letting Go Of Negativity Adopting The Attitude Of A Winner Build People Up - Not Down Embracing Positivity Personal Growth Strategies Finding Your Place & Purpose Dedicating Time To What Matters Final Thoughts & Ideas Final Thoughts & Ideas Who should take this course? This growth mindset training course online is best suited for those who aspire to become confident personality developers. This career advancement course is suitable for anyone willing to accelerate their career in this sector or looking to improve their job prospects and strengthen their knowledge in personal development. Entry Requirements There are no academic entry requirements for this growth mindset training course online, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This growth mindset training course online assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Growth Mindset Training Course Online
Delivered Online On Demand
£25

Aviation Management Training Course Online

By Lead Academy

This program is designed to equip you the essential skills and knowledge needed to thrive in the dynamic world of Aviation management. Here you will learn about airport operations, airline management, aviation safety, regulatory compliance and more. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn about the essential aspects of airport ground handling Understand the dangerous goods and regulations related to airport Know about airport planning and development Recognise aviation law and insurance Get acquainted with airfares and airline management Learn about airline route planning, airport layout, safety, disaster management and international air laws Understand EL airport markings and signs notes Gain a comprehensive understanding of first aid and emergency handling Learn about the ramp rules and airline security Understand customer relationship management Aviation Management Training Course Overview This aviation management training online course is specially designed for those who are interested in gaining core competence to drive a successful career in the related domain. This self-paced online course will also provide you with a comprehensive understanding of airport planning and development. This aviation management training online course will also gather essential information about aviation law and insurance. You will also learn about airfares, airline management, first aid and emergency handling with this popular online course. By the end of the course, you will learn about airline route planning, airport layout, safety, disaster management and international air laws. After finishing this popular online course, you will also obtain the skills and understanding required to kickstart your career as a professional airport ground handling operator. Who should take this course? This aviation management training online course is helpful for anyone willing to gain a comprehensive understanding of airport ground management, airport security, disaster management, airline laws and more, to kickstart their career as a proficient airport ground handling operator. Entry Requirements There are no academic entry requirements for this Aviation Management Training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Aviation Management Training Course Online Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Course Curriculum Module 1 Dangerous Goods and Regulations Module 2 Airport Planning and Development Module 3 Aviation Law and insurance Module 4 Air Fares and Airline Management Module 5 Airline Route Planning/ Financial Planning, Marketing, Airport layout, Safety, Disaster Management, International Air Laws Module 6 First Aid and Emergency Handling Module 7 Airport Ground Handling Module 8 Cabin Crew- First Aid, Security, Inflight Safety and Emergency Handling Module 9 Ramp Rules and Handling Module 10 Aviation Security- Airport and Airline security Module 11 Appropriate Body Language Module 12 Corporate Grooming Module 13 Interview Skills Module 14 Customer Relationship Management Module 15 Airport/ Currency Codes Module 16 EL Presentation Airside Lightings Module 17 EL Airport Markings and Signs Notes Module 18 EL Terrorism Video Airport Ground Handling -Part 1 Airport Ground Handling -Part 2 Airport Ground Handling Part- 3 Airside- Taxiway, Apron and Runway Markings copy Part -1 Airside- Taxiway, Apron and Runway Markings copy Part -2 Supplementary Resources Supplementary Resources - Aviation Management Training Assessment Assessment - Aviation Management Training Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Aviation Management Training Course Online
Delivered Online On Demand
£25