19553 Courses in Cardiff delivered Online

Do you want practical methods for achieving your business goals? Do you want to create a compelling business vision that will help you succeed? Do you want to draft a business plan that will save years of frustration? If yes, then enrol now and learn how to create a business plan using our step by step methodology. Your business plan is your compass as it allows you map out a new course, and navigate through unchartered territory. Regardless of Whether you are an aspiring entrepreneur or you've already started your own business and want to grow it, this course would be beneficial for you. This course is designed to help you comprehend the importance of having a business plan and embrace the essential components that make up a good business plan. By the end of this course, you will not only be able to make a complete business plan, but you will also make a clear business plan, including supporting financial model that will help you take your business to the next level. Course Highlights Business Planning Online Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Business Planning Online Course into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 55 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Business Planning Online Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Business Planning Online Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Business Planning Online Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Business Plan Basics 00:30:00 The Executive Summary 01:00:00 The Mission Statement 00:30:00 Exploring Financial Needs 00:30:00 Evaluating Competition 01:00:00 The Troubles You Can Run Into Without The Proper Business Plan 00:30:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Business Planning Online Course 00:20:00 Final Exam Final Exam- Business Planning Online Course 00:20:00

This Level 2 Certificate course has been designed to help you improve your knowledge of food handling. You will discover the legal requirements in order to prepare and serve food in the service industry. You will also find out about HACCP, multiple levels of hazards and their preventive measures, and much more including temperature control and handling basics. Knowledge and understanding of the basic food hygiene and safety is a legal requirement so as not to contaminate food and be safe at work all the time. The course provides learners with up-to-date food hygiene information using a range of written text, and video content to ensure learners thoroughly comprehend their food safety responsibilities. Course Highlights Level 2 Certificate in Food Hygiene and Safety for Retail is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Level 2 Certificate in Food Hygiene and Safety for Retail into 9 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4hours, 30minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Level 2 Certificate in Food Hygiene and Safety for Retai Free e-Certificate immediately after successfully complete your course CPD Accredited certification on successful completion Lifetime access to the course No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Obtain the original print copy of your certificate, dispatch the next working day for as little as £9 Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Level 2 Certificate in Food Hygiene and Safety for Retai is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Level 2 Certificate in Food Hygiene and Safety for Retai is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Food Safety Act & Legislation FREE 00:30:00 Hazard Analysis And Critical Control Point (HACCP) FREE 00:30:00 Microbiological Hazards 00:30:00 Physical, Chemical and Allergenic Hazards 00:30:00 Operational Standards 00:30:00 Food Preparation & Temperature Control 00:30:00 Personal Hygiene 00:30:00 Food Premises Design and Cleaning Schedules 00:30:00 Further Information 00:30:00 Mock Exam Mock Exam- Level 2 Certificate in Food Hygiene and Safety for Retail 00:20:00 Final Exam Final Exam- Level 2 Certificate in Food Hygiene and Safety for Retail 00:20:00

Many people in the world don't seem to advance in their careers and stay stuck in the same dead-end job. You don't have to be one of those people though, because of this Career Development Training Course. In this course, initially you will be introduced to the many misconceptions people have about careers that are going to help you get to the root of the basics of career advancement. You will also learn how to get that dream job that you have always wanted and the art of negotiation in order to get a raise. You will discover the Do's and Don'ts for achieving success in your career and the steps to becoming a leader as well. Using this course you will be able to wow your HR managers and be in consideration for the next open leadership position in your company. You will also be able to improve many of your base skills and eye for the dream jobs that you have always wanted. Career Development Training Course Highlights Career Development Training Course is an award winning and the best-selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.  It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Career Development Training Course into 6 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 5 hours, 10 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Career Development Training Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Career Development Training Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Career Development Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain the necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction 00:30:00 Basics to Career Advancement 00:30:00 How to Get Your Dream Job 01:00:00 Benefits of Meditation 00:30:00 How to Negotiate a Raise 01:00:00 Becoming a Leader 01:00:00 Mock Exam Mock Exam- Career Development Training Course 00:20:00 Final Exam Final Exam- Career Development Training Course 00:20:00

You want them to blame you for their sleepless nights? For the creeping dread they feel as they lie awake, wondering if that shadow in the corner really is just a shadow. This course is for you to make you to give them the deadly shivers! The Horror Writing Certificate Course will cover the unique methods for writing commercial horror scripts and how to write a horror short story, including the elements of a short story, how to scare your readers, and some tips and tricks for the writing process. This course will teach you how to construct a horror premise, create atmosphere, and complete a final product.  Course Highlights Horror Writing Certificate Course is an award winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Horror Writing Certificate Course into 6 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 6 hours, 40 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Horror Writing Certificate Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Horror Writing Certificate Course is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Horror Writing Certificate Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Horror Writing - The Course Lesson One: The History of Horror FREE 01:00:00 Lesson Two: Characters and Concepts 01:00:00 Lesson Three: Location and Backdrop 01:00:00 Lesson Four: Story and Plotting 01:00:00 Lesson Five: Writing Issues 01:00:00 Horror Markets Lesson Six: Horror Markets 01:00:00 Mock Exam Mock Exam - Horror Writing Certificate Course 00:20:00 Final Exam Final Exam - Horror Writing Certificate Course 00:20:00

Business analysis has become a core part of today's competitive market. It is impossible to shine like star without proper planning and analysis is a must if you are willing to create a winning strategy. Whether you want to start your own business or want to help your company to grow more, you will eventually feel the necessity of our Business Planning Diploma course. It can provide you adequate knowledge and techniques for business analysis and successfully plan for your business. This may sound complex in the beginning, but it will become easier over the passage of time. This course will deliver your resource like business planning, evaluating different situations in the market, competitor analysis, defining goals, set objectives, preparing strategy to fulfill those objectives, scheduling, budgeting, mistakes that are common in this field etc. Moreover, you will go through every possible aspect and key points required to master business planning and analysis. Course Highlights Business Planning Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Business Planning Diploma into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 5 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Business Planning Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Business Planning Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Business Planning Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Business Planning Basics FREE 01:00:00 Market Evaluation FREE 01:00:00 Analyse Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Business Planning Diploma 00:20:00 Final Exam Final Exam- Business Planning Diploma 00:20:00

Whether you are working as a market analyst or researcher, you will eventually feel the necessity of performing online surveys. It is a great way to collect data, opinions, responses and also valuable information, which cannot be obtained easily. This course will introduce professional data collection techniques, preparing questionnaires, design surveys, evaluate responses and formulate results. At the end of the course, you will be able to conduct surveys on your own and extract valuable information from the responses. If you are planning to start your profession as a market analyst, surveyor, academic researcher or independent researcher, then this is the best-suited course designed just for you. Course Highlights Online Surveying Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Online Surveying Training into 8 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 6 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Online Surveying Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Online Surveying Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Online Surveying Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Chapter-01 Introduction to Online Surveys 01:00:00 Chapter-02 Identifying of Online Surveys 01:00:00 Chapter-03 Selecting the Right Surveys 01:00:00 Chapter-04 How to Pick the Right Surveys 00:30:00 Chapter-05 Way to Fill-Out Surveys 00:30:00 Chapter-06 Creating List of Online Survey Companies 01:00:00 Chapter-07 Tracking Your Surveys 00:30:00 Chapter-08 Conclusion 00:30:00 Mock Exam Mock Exam-Online Surveying Training 00:20:00 Final Exam Final Exam-Online Surveying Training 00:20:00

Do you ever use the web thinking about how your most loved sites were built? Instagram, Snapchat, linkedin-they were altogether made by individuals who at one point in time didn't know anything about coding. How could they acquire this learning? In this comprehensive course, I'm going to show you everything you need to know so that you can follow in these people's footsteps. You will figure out how to code Dynamic, Professional Websites and Web Apps from the Comfort of Your Own Home. You will end up being a professional, and the best part is that you will have tons of fun doing it. Course Highlights Web Development Course for Beginners is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Web Development Course for Beginners into 10 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 7 hours, 55 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Web Development Course for Beginners Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Web Development Course for Beginners is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Web Development Course for Beginners is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. What Are Niche Website? 01:00:00 The Role Of Visualization In Education 00:15:00 Identify Your Best Platform Or Software 01:00:00 Select A Web Host 01:00:00 Collect Your Site 00:30:00 Building A Content Rich Website 00:30:00 Build Backlinks 00:15:00 Use SEO, Multimedia And Social Sites 01:30:00 Use Analytics 01:00:00 Wrapping Up 00:15:00 Mock Exam Mock Exam-Web Development Course for Beginners 00:20:00 Final Exam Final Exam-Web Development Course for Beginners 00:20:00

Description: Want to take your creative skills to the next level and design amazing logos, typography and more? This Advanced Diploma in Graphic Design Course is designed to equip you with the practical skills and knowledge you need to succeed in this industry. You will also get step-by-step guidance on Adobe Photoshop, Illustrator and InDesign. This graphic design course is a complete guide to becoming a fully qualified graphic designer. You will learn the general principles and methods of visual communication, to enable you to create incredible graphics that tell a story and grabs your client's attention. Throughout this online course, you will expand your knowledge of the creative processes involved in graphic design and will gain the confidence to fine-tune your style. The course will also explore methods for designing graphics for both print and digital, from blogs to magazines, posters and social media. Whether you want to improve your proficiency in Adobe InDesign or kickstart your career in graphic design, this short course will help you to become a skilled master in your field. Please Note: All the Videos of Live classes are recorded and are included in the course. Who is the course for? Anyone that has an interest in learning more about the graphic design process. A career in graphic design is open to graduates of any design-related discipline, for example 3D design, communication design, photography, illustration or visual art, but a specific graphic design degree will be the most useful. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email.   Advanced Theory Semester Week 1: Lesson 1 00:56:00 Week 1: Lesson 2 01:00:00 Week 2: Lesson 1 01:02:00 Week 2 : Lesson 2 01:03:00 Week 3: Lesson 1 01:01:00 Week 3: Lesson 2 01:01:00 Week 4: Lesson 1 00:51:00 Week 4: Lesson 2 00:51:00 Semester Final Exam - Advanced Theory 00:20:00 Professional Creation Semester Week 1: Lesson 1 00:57:00 Week 1: Lesson 2 01:00:00 Week 2: Lesson 1 00:56:00 Week 2: Lesson 2 00:58:00 Week 3: Lesson 1 01:00:00 Week 3: Lesson 2 01:05:00 Week 4: Lesson 1 00:56:00 Week 4: Lesson 2 01:00:00 Semester Final Exam - Professional Creation 00:20:00 Career Semester Week 1: Lesson 1 00:44:00 Week 1: Lesson 2 00:58:00 Week 2: Lesson 1 01:00:00 Week 2: Lesson 2 00:47:00 Week 3: Lesson 1 00:51:00 Week 3: Lesson 2 00:00:00 Week 4: Lesson 1 01:03:00 Week 4: Lesson 2 01:03:00 Semester Final Exam - Career 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: Dealing with difficult customers can be bit difficult sometimes. With your right attitude and action steps, you can effectively navigate these tricky customer situations and emerge (hopefully) unscathed. This Certificate in Handling a Difficult Customer is designed to introduce with the guidelines and examples on how to handle different types of challenging customers that you will face, along with specific approaches that can make those interactions not only less challenging, but more rewarding as well. After getting certified with course you and your staffs hopefully will be more prepared to handle difficult customers.. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Handling a Difficult Customer is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Handling a Difficult Customer is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up 00:07:00 Mock Exam Mock Exam- Certificate in Handling a Difficult Customer 00:20:00 Final Exam Final Exam- Certificate in Handling a Difficult Customer 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The workplace is a place where you have a lot of different kinds of people, with different thoughts and beliefs. Everyone's opinion as such should always be respected and as such individual beliefs should not affect the office environment. With this Workplace Code of Conduct course, you can now learn about code of conduct in the workplace and why you should have one. This course will teach you to identify what should go into a code of conduct, how to implement it within your workplace, and observe how to create one for a business. So get this course now and set the tone yourself. Learning Outcomes: Identify what a code of conduct is and why a business should have one Identify what goes into a code of conduct Discuss how to implement a code of conduct in the workplace Create a code of conduct for a business Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Workplace Code of Conduct is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Workplace Code of Conduct is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Workplace Code of Conduct) 00:05:00 What is it, and why? 00:15:00 What to leave in, what to leave out 00:15:00 What's it all about? 00:15:00 A Random Sample 00:30:00 What to Do When You Make a Mistake 00:15:00 Auditing 00:30:00 Putting it Together 00:15:00 Mock Exam Mock Exam- Workplace Code of Conduct 00:20:00 Final Exam Final Exam- Workplace Code of Conduct 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00