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Course Description Get instant knowledge from this bite-sized Travel Agent and Consultant Training Part - 2 course. This course is very short and you can complete it within a very short time. In this Travel Agent and Consultant Training Part - 2 course you will get fundamental ideas of travel agent and consultation, the key strategy of developing communication skills, customer service and so on. Enrol in this course today and start your instant first step towards developing communication skills. Learn faster for instant implementation. Learning Outcome Familiarise with developing communication skills Understand customer service and satisfaction Gain in-depth knowledge of customer relationship management (CRM) Deepen your understanding of human resource management in the travel industry Strengthen crisis and visitor attraction management How Much Do Travel Agents Earn? Senior - £36,000 (Apprx.) Average - £22,000 (Apprx.) Starting - £14,000 (Apprx.) Requirement Our Travel Agent and Consultant Training Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Travel Agent and Consultant Training Part - 2 Developing Communication Skills 00:13:00 Customer Service and Satisfaction 00:10:00 Customer Relationship Management (CRM) 00:18:00 Human Resource Management in Travel Industry 00:15:00 Crisis and Visitor Attraction Management 00:20:00 Assignment Assignment - Travel Agent and Consultant Training Part - 2 00:00:00

Do you work from home or you need to make telephone calls for your job? Or Are you a telephone receptionsit or wish to become one? Either way, you will be learning the right telephone skills and etiquettes in this course that is specifically designed for telephone receptionist. Description: Communication is an important skill in any types of industry. You need to communicate well in your everyday life, regardless of what career you are in. Through this well-crafted course, you will learn how to be an effective communicator on the telephone. You will learn the necessary skills, attenuates of effectively communicating with clients and/ team on the telephone. In this course, you will also learn about self and time management and explore different forms of communication. You will also know how to resolve challenges of teleworkers. And whether you work outside the office or a front desk worker, you will be a communication expert through this course. Who is the course for? Home-based receptionist and any communication or administrative specialists who need to learn how to become expert or professional with their telephone communication skills. People who have an interest in learning how to become their own professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Professional Telephone Receptionist Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Contact Operator Customer Service Representative Home-based Professional Information Center Expert Telemarketer and telesales Telephone Researcher Professional Telephone Receptionist Course Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Telephone Receptionist Course- Activities 00:00:00 Mock Exam Mock Exam- Professional Telephone Receptionist Course 00:20:00 Final Exam Final Exam- Professional Telephone Receptionist Course 00:20:00

Elevate your golf cart experience with our comprehensive course on safety, operation, and maintenance. Learn essential skills for secure passenger communication, risk management, and emergency procedures. Join us to enhance your knowledge and contribute to a safer and more enjoyable golf cart environment.

Enroll in our CPD certified Family Support Worker Diploma Training online. Master essential skills to assist and empower families in need effectively.

Gain essential knowledge and practical skills related to stoma care with our comprehensive e-learning course. Designed for healthcare professionals, students, caregivers, and individuals interested in medical care.

***24 Hour Limited Time Flash Sale*** Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. 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Courses Are Included In this Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Career Bundle: Course 01: Library and Information Science Diploma Course Course 02: English Literature Course 03: An Introduction to British and American Literature Search Course 04: Comparative Literature Course 05: Social Science Diploma Course 06: The Art of Organizing and Decluttering Course 07: Information Management Course 08: Information Governance Course 09: Data Management Training Course 10: Document Control Course 11: ICT: Information and Communication Technology Course 12: GDPR Course 13: Document Control Course 14: Quality Management Course 15: Administrative Management Course 16: Basic Data Analysis Course 17: Applied Statistics Course 18: Data Entry Administrator Course 19: Content Management Course 20: Copyediting & Proofreading Course 21: Material Management Course 22: Functional Skills IT Course 23: Goal Setting Course 24: Touch Typing Course 25: Computer Operating System and Troubleshooting Course 26: Microsoft Access Databases Forms and Reports Course 27: Workplace Confidentiality Course 28: Public Speaking Course 29: Complete Communication Skills Master Class Course 30: ChatGPT Masterclass: A Complete ChatGPT Zero to Hero! 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Free CPD Accredited Certificate upon completion of Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Get a free student ID card with Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Lifetime access to the Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant course materials Get instant access to this Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant course Learn Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant from anywhere in the world 24/7 tutor support with the Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant course. Start your learning journey straightaway with our Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Training! Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant course. After passing the Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant course is ideal for: Students seeking mastery in Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Professionals seeking to enhance Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant skills Individuals looking for a Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant-related career. Anyone passionate about Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant Requirements This Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant doesn't require prior experience and is suitable for diverse learners. Career path This Library & Information Science Advance Diploma for Aspiring Librarian / Library Assistant bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Step into the realm of effective telephone communication with the Telephone Etiquette Online Training. Uncover the art of verbal communication, customer engagement, objection handling, and stress management. Elevate your telephone etiquette skills to deliver exceptional service and create lasting positive impressions. Learning Outcomes: Understand the nuances of telephone communication and its importance. Master verbal communication techniques to engage and connect with callers. Develop strategies to identify and serve diverse customer needs. Acquire skills to handle objections, negotiate effectively, and say 'no' professionally. Learn the art of sales by phone, message taking, and call-back strategies. Develop and perfect telemarketing scripts for successful interactions. Enhance communication etiquette in various telemarketing scenarios. Explore stress management techniques for maintaining professionalism. Why buy this Telephone Etiquette Online Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Etiquette Online Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Etiquette Online Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring Telemarketers and Sales Professionals. Customer Service Representatives Seeking Enhanced Communication Skills. Individuals Looking to Improve Their Telephone Etiquette for Better Customer Interactions. Business Professionals Interested in Delivering Outstanding Customer Service. Prerequisites This Telephone Etiquette Online Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative - $25,000 to $45,000/year. Telemarketer - $30,000 to $55,000/year. Sales Associate - $35,000 to $60,000/year. Call Center Supervisor - $40,000 to $70,000/year. Customer Experience Manager - $50,000 to $90,000/year. Course Curriculum Telephone Etiquette Online Training Telemarketing and Types of Telemarketing 00:18:00 Business Practice 01:00:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:00:00 Stress Busting 00:05:00 Campaign Delivery 01:00:00 Assignment Assignment - Telephone Etiquette Online Training 00:00:00

Project Management Practitioner Program - Project Communications Management: On-Demand According to Dr. Kerzner, up to 90 percent of a project manager's time will be spent in some type of formal or informal communications, such as providing direction, attending to meetings, or public relations among many others, therefore communication plays a key role in our lives. This individual module shows how the Project Communications Management includes the processes required to ensure timely and appropriate planning, collection, creation, distribution, storage, retrieval, management , control, monitoring, and the ultimate disposition of project information, as described by PMBOK® Guide - Sixth Edition. What You Will Learn At the end of this program, you will be able to: Discuss key elements of a communications management plan Identify the tools and techniques used for information management Explain and utilize common formats for performance reporting Review Project Communications Management Knowledge Area Plan Communications Management Manage Communications Monitor Communications

Project Management Practitioner Program - Project Communications Management: On-Demand According to Dr. Kerzner, up to 90 percent of a project manager's time will be spent in some type of formal or informal communications, such as providing direction, attending to meetings, or public relations among many others, therefore communication plays a key role in our lives. This individual module shows how the Project Communications Management includes the processes required to ensure timely and appropriate planning, collection, creation, distribution, storage, retrieval, management , control, monitoring, and the ultimate disposition of project information, as described by PMBOK® Guide - Sixth Edition. What You Will Learn At the end of this program, you will be able to: Discuss key elements of a communications management plan Identify the tools and techniques used for information management Explain and utilize common formats for performance reporting Review Project Communications Management Knowledge Area Plan Communications Management Manage Communications Monitor Communications

About Package Our journey doesn’t end with our UKMLA/PLAB students after they have cleared the exam in one go. We offer comprehensive guidance and support to them via our post-UKMLA/PLAB services. Our post-UKMLA/PLAB services offer a one-stop shop for everything from interview preparation to resume writing, saving you the trouble of job hunting. Services Include ✔ Professional CV Writing ✔ NHS Job profile creation ✔ Individual Gap Analysis ✔ Accommodation ✔ Career Counselling ✔ Full Immigration Support & Guidance ✔ Medical Ethics ✔ Clinical Attachment ✔ CPD Resources ✔ Job Application ✔ Good Medical Practice ✔ Post Job Support ✔ NHS Induction guidance ✔ Full Immigration Support & guidance ✔ Access to CPD courses ✔ Appraisal & Revalidation full guidance & support ✔ CPR & Basic Life Support Course guidance ✔ Working in NHS-Induction guidance & support ✔ Communication Skills Courses guidance & support ✔ Assertive Communication ✔ Clinical Audit & Clinical Governance guidance & support ✔ Cross-Cultural Communication ✔ Medical Ethics & Good Medical practice ✔ Interview Preparation, Mock Interview ✔ Job Application ✔ Post Job Support