The Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing Course is ideal for anyone looking to work in the health and social care industry and requires a fully recognized industry qualification. By completing the qualification, you will have shown a level of understanding in the care sector that is essential when working with people who have complex needs. Our Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing learning can help you achieve a rewarding job in residential care homes, nursing homes, day centres, children's centres, health centres, supported housing, respite care, residential schools, or even special schools. Have you ever considered including a Health Social Care Certificate on your resume to boost your portfolio? Are you looking for flexible work hours in your ideal "care" career to break free from the 9-5 grind? This comprehensive Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing course is designed to help you feel refreshed and relieved while performing your caring duties! Furthermore, through this Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing Course, you will learn how difficult situations and potential problems can arise. After completing this Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing Course, you will be confident enough to take the next step in your career/educational ladder, as you will learn everything you need to know to work successfully in a care setting and assist those with a wide range of needs. Courses you will get with this Premium Bundle: - Course 01: Level 3 Award in Health and Social Care Course 02: Level 6 Diploma in Health and Social Care Management Course 03: Care Certificate (Standard 1 to 15) Course 04: Level 5 Mental Health Care - MCA and DOLS Course 05: Adult Nursing Training Course 06: Palliative Care Course 07: Healthcare Assistant Course 08: Level 2 Safeguarding in Adult Health and Social Care Course 09: Nursing Assistant Diploma Course 10: Level 2 Certificate in Preparing to Work in Adult Social Care Course 11: Level 2 Certificate in Understanding End of Life Care Course 12: Drug and Alcohol Awareness Training Others benefit Included with this Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing course. Free PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing course] Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing It is important to understand your role in any job. The health and social care industry is no exception. This Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing course is designed to ensure that you are fully aware of your responsibilities and tasks at work. This Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing course will teach you the importance of ongoing personal development and create a personal development plan. You will also learn about the importance of equality and diversity, how to operate inclusively, and other related topics, including ethical duty of care. Assessment Method of Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing After completing Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Who is this course for? Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing This Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing course is ideal for working or planning to work in hospitals, health and social care organisations. Individuals study this Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing course for personal and professional development, re-entering employment after an absence period in the health science, health, or social care fields, or for those seeking a career change to the health or social care sector. Special Note: Our Course is knowledge Based course. If You want to get qualified, you can consider following options: Care Certificate: EDI Drugs Awareness NVQ health and social care Care Certificate: NVQ Level 3 Mental Health Level 4 NVQ Health and Social Care Level 1 Award in Awareness of Substance Misuse (RQF) Care Certificate: NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace Level 1 Award in Awareness of Substance Misuse (RQF) level 3 nvq health and social care Care Certificate: CMI Level 7 Award in Strategic Approaches to Mental Health and Wellbeing Care Certificate: Level 2 Certificate in Mental Health Awareness (RQF) Care Certificate: Level 3 Certificate in Understanding Mental Health (RQF) Care Certificate: Level 3 Award in Health and Social Care (VRQ) Level 1 Award in Awareness of Substance Misuse (RQF) Level 3 Certificate in Health and Social Care (VRQ) Level 3 Certificate in Understanding Substance Misuse (RQF) NVQ health and social care Level 2 Certificate in Assisting and Moving Individuals for Social Care Settings (RQF) Level 2 Certificate in Principles of End of Life Care (RQF) Level 2 Certificate in Principles of Medication Handling and Administration for Care Settings (RQF) Level 2 Certificate in the Principles of the Prevention and Control of Infection in Health Care settings (RQF) Level 2 Certificate in the Principles of Prevention and Control of Infection in Health Care Settings (RQF) level 2 NVQ health and social care Care Certificate: level 3 NVQ health and social care Care Certificate: level 4 NVQ health and social care Care Certificate: level 5 NVQ health and social care Level 2 Award in the Control of Substances Hazardous to Health (RQF) Care Certificate: level 3 nvq health and social care Care Certificate: level 5 nvq health and social care Level 3 Certificate in Understanding Substance Misuse (RQF) Care Certificate: a-level health social care Care Certificate: QCF level 2 health and social care Care Certificate: health and social care level 3 Level 3 Certificate in Understanding Substance Misuse (RQF) Level 4 NVQ Health and Social Care Certificate Level 3 Certificate in Understanding Substance Misuse (RQF) level 3 nvq health and social care Certificate level 2 nvq health and social care Certificate level 5 nvq health and social care Certificate Level 2 Award in the Control of Substances Hazardous to Health (RQF) Requirements Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing To enrol in this Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Course. Be energetic and self-motivated to complete our Course. Basic computer Skill is required to complete our Course. If you want to enrol in our Course, you must be at least 15 years old. Career path Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing After completing this Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing course, you may be able to pursue a variety of professional opportunities in the social care sector.
Unlock the secrets to financial success with our comprehensive Accounts Receivable Management course. Discover the art of efficient credit policies, master billing and invoicing techniques, and explore cutting-edge receivables collection strategies. Cash application and reconciliation will become second nature, and you'll stay ahead with insights into the latest Accounts Receivable technologies and trends. Key Features: CPD Certified Developed by Specialist Lifetime Access In this course, you'll gain invaluable skills to enhance your professional journey. Elevate your understanding of credit policies, streamline billing processes, and sharpen your collection strategies. Stay at the forefront of financial technology, ensuring you're ready for the challenges of modern business. Unleash your potential and transform your career by mastering the crucial components of effective accounts receivable management. Course Curriculum Module 01: Introduction to Accounts Receivable Management Module 02: Credit Policies and Procedures Module 03: Billing and Invoicing Module 04: Receivables Collection Strategies Module 05: Cash Application and Reconciliation Module 06: Accounts Receivable Technologies and Trends Learning Outcomes: Efficiently implement credit policies for financial stability and growth. Streamline billing and invoicing processes for improved cash flow management. Master receivables collection strategies to minimize overdue accounts. Excel in cash application and reconciliation for accurate financial reporting. Stay abreast of the latest Accounts Receivable technologies and trends. Enhance your financial acumen to navigate and thrive in dynamic business landscapes. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Finance professionals seeking to deepen their expertise. Business owners and entrepreneurs managing their financial operations. Aspiring financial analysts aiming to strengthen their skill set. Accounting professionals aspiring to specialise in receivables management. Anyone in the financial sector aiming to advance their career. Career path Credit Analyst Billing Specialist Collections Manager Accounts Receivable Clerk Financial Analyst Finance Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Unlock the secrets to financial success with our comprehensive Accounts Receivable Management course. Discover the art of efficient credit policies, master billing and invoicing techniques, and explore cutting-edge receivables collection strategies. Cash application and reconciliation will become second nature, and you'll stay ahead with insights into the latest Accounts Receivable technologies and trends. Key Features: CPD Certified Developed by Specialist Lifetime Access In this course, you'll gain invaluable skills to enhance your professional journey. Elevate your understanding of credit policies, streamline billing processes, and sharpen your collection strategies. Stay at the forefront of financial technology, ensuring you're ready for the challenges of modern business. Unleash your potential and transform your career by mastering the crucial components of effective accounts receivable management. Course Curriculum Module 01: Introduction to Accounts Receivable Management Module 02: Credit Policies and Procedures Module 03: Billing and Invoicing Module 04: Receivables Collection Strategies Module 05: Cash Application and Reconciliation Module 06: Accounts Receivable Technologies and Trends Learning Outcomes: Efficiently implement credit policies for financial stability and growth. Streamline billing and invoicing processes for improved cash flow management. Master receivables collection strategies to minimize overdue accounts. Excel in cash application and reconciliation for accurate financial reporting. Stay abreast of the latest Accounts Receivable technologies and trends. Enhance your financial acumen to navigate and thrive in dynamic business landscapes. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Finance professionals seeking to deepen their expertise. Business owners and entrepreneurs managing their financial operations. Aspiring financial analysts aiming to strengthen their skill set. Accounting professionals aspiring to specialise in receivables management. Anyone in the financial sector aiming to advance their career. Career path Credit Analyst Billing Specialist Collections Manager Accounts Receivable Clerk Financial Analyst Finance Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Real Estate: Real Estate Agent, Property Management, Property Development & Marketing 5-in-1 Package Are you looking to excel in the real estate industry? Our all-inclusive 5-in-1 Real Estate bundle course covers everything you need to succeed: Real Estate Agent training, Property Management skills, Property Development insights, and effective Marketing strategies. According to Reed a Real Estate Agent can earn from £45,000 to £55,000 in a year depending on qualification, experience, location and other factors. Transform your career with our expert-led real estate course. Whether you are just starting out or looking to enhance your skills, this course is designed to provide you with the knowledge and tools you need to thrive in the real estate market. Enrol now and take the first step towards a successful career in real estate! Key Features: This Real Estate: Real Estate Agent, Property Management, Property Development & Marketing course comes with: CPD Certified Developed by Specialist Lifetime Access Enrol this 5-in-1 Package This Real Estate: Real Estate Agent, Property Management, Property Development & Marketing course TODAY and Excel in this field. Course Curriculum Real Estate: Real Estate Agent, Property Management, Property Development & Marketing course: Section 1: Foundations of Real Estate 1.1 Real Estate Agent Overview 1.2 Various Real Estate Agent Specializations 1.3 Regulatory Framework for Real Estate Agents Section 2: Starting & Building Your Career as an Agent 2.1 Initiating Your Professional Journey 2.2 Property Listing: Identifying Sellers 2.3 Property Valuation Procedures 2.4 Negotiation Techniques for Real Estate Agents 2.5 Property Sales: Attracting Buyers 2.6 Property Leasing 2.7 Technological Tools for Real Estate Professionals Section 3: Property Management Essentials 3.1 Basics of Property Management 3.2 Legal Considerations in Property Management Section 4: Introduction to Property Development 4.1 Introduction to Property Development 4.2 Diverse Property Types 4.3 Property Research Fundamentals 4.4 Compliance with Building Regulations 4.5 The Planning Phase in Property Development 4.6 Project Management in Property Development Section 5: Financing & Marketing in Real Estate 5.1 Varied Financing Options 5.2 Property Marketing Techniques Learning Outcomes After completing this Real Estate: Real Estate Agent, Property Management, Property Development & Marketing course, you will be able to: Identify diverse roles within the real estate agent profession. Apply techniques for property listing and valuation processes. Understand the legal aspects of property management and ownership. Analyse various property development types and regulatory frameworks. Evaluate different financing options relevant to real estate transactions. Implement marketing strategies specific to the property market. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Real Estate Agent, Property Management, Property Development & Marketing course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Real Estate Agent, Property Management, Property Development & Marketing. Moreover, this course is ideal for: Aspiring real estate agents seeking foundational knowledge. Individuals interested in property management basics. Those exploring property development as a potential career. Individuals keen on understanding real estate financing options and also property development & marketing. Professionals looking to enhance their real estate marketing skills. Requirements There are no requirements needed to enrol into this Real Estate Agent, Property Management, Property Development & Marketingcourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Real Estate: Real Estate Agent, Property Management, Property Development & Marketing course. Career path After finishing this Real Estate Agent, Property Management, Property Development & Marketing course you will have multiple job opportunities waiting for you. Some of the Job sectors of Real Estate Agent, Property Management, Property Development & Marketing are: Property Valuer Letting Agent Property Developer Real Estate Analyst Property Manager Marketing Executive in Real Estate Sector Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Are you passionate about justice, equality, and the well-being of every individual? Do you want to make a meaningful impact in your community and beyond? Our Human Rights Training Course is designed for you. This comprehensive program provides essential knowledge and practical skills to understand, advocate for, and protect human rights on a global scale. Key Features: CPD Certified Developed by Specialist Lifetime Access The Human Rights Training Course teaches learners about the fundamental ideas of freedom and human rights. Participants will explore different types of freedom and understand how they apply to various aspects of life. The course also covers the classification of human rights, helping learners to distinguish between civil, political, economic, social, and cultural rights. Special focus is given to the rights of women and children, highlighting their unique challenges and protections. Additionally, learners will gain knowledge about major international organizations dedicated to protecting and promoting human rights worldwide. By the end of the course, participants will have a comprehensive understanding of human rights principles and the global efforts to uphold these rights. Course Curriculum Module 01: Basic Concept of Freedom and Human Rights Module 02: Various Aspects of Freedom Module 03: Classification of Human Rights Module 04: Women's and Children's Rights Module 05: Various International Human Rights Organisations Learning Outcomes Understand basic concepts of freedom and human rights comprehensively. Analyse various aspects and dimensions of personal and societal freedom. Classify different types of human rights and their significance. Recognise and advocate for women's and children's rights effectively. Identify key international human rights organisations and their roles. Evaluate the impact of human rights organisations on global policies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Advocates for global human rights awareness. Individuals interested in social justice causes. Students studying international relations. NGO workers focusing on human rights. Community leaders promoting equal rights. Career path Human Rights Advocate Social Justice Researcher NGO Coordinator International Relations Specialist Policy Advisor Child Protection Officer Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Are you ready to enhance your understanding of workplace safety and compliance? Our RIDDOR Training Course is designed to equip you with the essential knowledge and skills needed to ensure a safe and compliant work environment. Whether you're an employer, manager, or health and safety professional, this course will guide you through the critical aspects of workplace safety regulations, risk management, and incident reporting. Key Features: CPD Certified Developed by Specialist Lifetime Access The RIDDOR Training Course offers a comprehensive understanding of workplace safety and health regulations. Learners will explore the fundamental principles of health and safety at work, including the essential laws that govern these areas. The course covers effective health and safety management strategies, helping participants to develop skills in identifying, assessing, and managing various workplace risks. Additionally, it provides detailed insights into RIDDOR, teaching learners how to properly report injuries, diseases, and dangerous occurrences in the workplace. By the end of the course, participants will be equipped with the knowledge and skills to ensure a safer working environment, understand legal requirements, and effectively handle health and safety issues in their professional settings. Course Curriculum Module 01: Health and Safety at Work and the Laws Module 02: Managing for Health and Safety Module 03: Risk Assessment and Common Risks Module 04: RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations) Learning Outcomes: Understand health and safety laws in the workplace. Learn effective health and safety management strategies. Identify and assess common workplace risks. Comprehend RIDDOR requirements and reporting procedures. Apply risk assessment methods to workplace hazards. Recognize responsibilities under RIDDOR regulations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Health and safety officers Managers and supervisors Human resources professionals Workplace safety trainers Compliance officers Career path Health and Safety Officer Safety Compliance Manager Risk Assessor HR Safety Coordinator Safety Training Specialist Compliance Auditor Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Are you passionate about justice, equality, and the well-being of every individual? Do you want to make a meaningful impact in your community and beyond? Our Human Rights Training Course is designed for you. This comprehensive program provides essential knowledge and practical skills to understand, advocate for, and protect human rights on a global scale. Key Features: CPD Certified Developed by Specialist Lifetime Access The Human Rights Training Course teaches learners about the fundamental ideas of freedom and human rights. Participants will explore different types of freedom and understand how they apply to various aspects of life. The course also covers the classification of human rights, helping learners to distinguish between civil, political, economic, social, and cultural rights. Special focus is given to the rights of women and children, highlighting their unique challenges and protections. Additionally, learners will gain knowledge about major international organizations dedicated to protecting and promoting human rights worldwide. By the end of the course, participants will have a comprehensive understanding of human rights principles and the global efforts to uphold these rights. Course Curriculum Module 01: Basic Concept of Freedom and Human Rights Module 02: Various Aspects of Freedom Module 03: Classification of Human Rights Module 04: Women's and Children's Rights Module 05: Various International Human Rights Organisations Learning Outcomes Understand basic concepts of freedom and human rights comprehensively. Analyse various aspects and dimensions of personal and societal freedom. Classify different types of human rights and their significance. Recognise and advocate for women's and children's rights effectively. Identify key international human rights organisations and their roles. Evaluate the impact of human rights organisations on global policies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Advocates for global human rights awareness. Individuals interested in social justice causes. Students studying international relations. NGO workers focusing on human rights. Community leaders promoting equal rights. Career path Human Rights Advocate Social Justice Researcher NGO Coordinator International Relations Specialist Policy Advisor Child Protection Officer Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Unlock the gateway to understanding the intricate world of clinical psychology. Dive deep into modules that unravel the complexities of severe mental health problems, clinical assessment, and therapeutic models. Journey through the realms of interviewing, observation, and consultation, acquiring indispensable skills. Explore the delicate art of working with children and older individuals, gaining holistic insights. This course is your compass through the rich tapestry of clinical psychology. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Embark on a transformative odyssey, honing skills that empower compassionate care. This curriculum, meticulously designed, is your key to unlocking the door to a fulfilling career in the field. Elevate your understanding and practical proficiency in clinical psychology, charting a course towards meaningful impact. Discover the art and science that underpin the nuances of psychological well-being. Enrich your professional journey with this comprehensive exploration of the theoretical foundations in clinical psychology. Course Curriculum Module 1: Mental Health Challenges Module 2: Assessment in Clinical Context Module 3: Techniques in Psychology Interviews and Observations Module 4: Professional Consultation Practices Module 5: Varied Approaches to Therapy Module 6: Child-Centric Practices in Psychology Module 7: Psychology with Elderly Individuals Learning Outcomes: Analyze and diagnose severe mental health problems for effective intervention strategies. Conduct precise clinical assessments for tailored treatment plans. Master the art of insightful interviewing and observation techniques. Collaborate through consultation, ensuring holistic client care. Explore diverse therapeutic models for comprehensive psychological support. Develop specialised skills for empathetic interaction with children and older individuals. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Clinical Psychologists seeking advanced theoretical grounding. Mental Health Professionals aiming to deepen their expertise. Counsellors and Therapists aspiring to broaden their understanding. Social Workers desiring a comprehensive grasp of clinical psychology. Educators and Researchers interested in the psychological well-being domain. Career path Clinical Psychologist Counselling Psychologist Mental Health Specialist Psychiatric Social Worker Research Psychologist Educational Psychologist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
This one-day course focuses on issues such as writing formulas and accessing help while writing them, and taking formulas to the next level by nesting one inside another for a powerful formula result. It also looks at ways of analysing data with reports, summarised by varying criteria. A range of time-saving tips and tricks are shared. This course will help participants: Calculate with absolute reference Group worksheets Link to tables Use the function library effectively Get to grips with the logical IF function Use conditional formatting Create pivot table reports Use data validation Master the VLOOKUP function 1 Calculating with absolute reference The difference between a relative and absolute formula Changing a relative formula to an absolute Using $ signs to lock cells when copying formulas 2 Grouping worksheets Grouping sheets together Inputting data into multiple sheets Writing a 3D formula to sum tables across sheets 3 Linking to tables Linking to a source table Using paste link to link a table to another file Using edit links to manage linked tables 4 The function library Benefits of writing formulas in the function library Finding the right formula using insert function Outputting statistics with COUNTA and COUNTBLANK Counting criteria in a list with COUNTIFS 5 Logical IF Function Outputting results from tests Running multiple tests for multiple results The concept of outputting results from numbers 6 Conditional formatting Enabling text and numbers to standout Applying colour to data using rules Managing rules Copying rules with the format painter 7 View side by side Comparing two Excel tables together Comparing two sheets together in the same file 8 Pivot table reports Analysing data with pivot tables Managing a pivot table's layout Outputting statistical reports Controlling number formats Visualising reports with pivot charts Inserting slicers for filtering data 9 Data validation Restricting data input with data validation Speeding up data entry with data validation 10 VLOOKUP function Best practices for writing a VLOOKUP A false type lookup A true type lookup Enhance formula results with IFNA 11 Print options Getting the most from print Printing page titles across pages Scaling content for print
Move up a Grade A Revision guide for students in all subjects at school, university and professional levels Course Information Description Exams are a difficult time. Studying can be tedious and frustrating, but you have to put in the hours in to get the marks. There are no quick fixes, but you can get a better grade with a good revision strategy. This course presents the revision strategy I used to get the second highest mark in the finals of my accountancy qualifications and 10 A’s out of 11 exams through three years of accountancy study. The revision strategy is not complicated, and you still have to do the work – it’s not a magic solution – but it guides you through each phase of revision, and the exam itself, to help you get the best possible marks. I firmly believe that this revision strategy will get you a better mark than you would have without it. Thank you for your interest in this course. I hope this course will help you prepare for your exams Course Pre-Requisites There are no pre-course requirements. What Students will Learn How to structure your days and weeks during the revision period How to plan your revision An effective way to learn your material The importance of giving your mind a break – every day The importance of exam practice How to allocate the exam time over the questions How exam marks work To go for the marks, rather than for perfection What to do (and what not to do) on the day of the exam Tips for the exam A simple technique to reduce stress and boost learning Curriculum SS1 Introduction and Agenda 3 mins SS2 Structure your Week 7 mins SS3 Start Each Day on a Positive Note 2 mins SS4 Revision Phase 1 2 mins SS5 Revision Phase 2 2 mins SS6 Give your Mind a Break 2 mins SS7 Revision Phase 3 5 mins SS8 Revision Phase 4 2 mins SS9 Exam Preparation 1 2 mins SS10 Exam Preparation 2 5 mins SS11 Emotional Freedom Technique 9 mins SS12 The Exam 5 mins SS13 Final Thoughts on Revision 6 mins SS14 Test your Knowledge 8 mins Total time 1 hour Additional Resources None Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in finance processes. Ross is also a professional author of online training courses for accountants. Ross lives in Scotland with his wife, daughter and Cocker Spaniel