37483 Courses in Cardiff delivered Online

Certificate in Intellectual Property (CIP) Why Attend As international trade and business continues to evolve, the importance of Intellectual Property Rights (IPRs) becomes increasingly vital. With new technologies and products relying heavily on IPRs, governments around the world are competing to offer higher levels of protection in order to attract investments and promote local innovation and production. Due to the complex nature of the scientific, economic, social, and theoretical aspects of IPRs, it is crucial for entities to have a comprehensive understanding of these issues. During this course, through practical workshops, case studies and expert knowledge, participants will gain an understanding of the concepts, theories, legislative and practical elements necessary to develop a successful IP strategy for their organization. Course Methodology In this interactive training course participants will frequently work in pairs as well as in larger groups to complete exercises, and regional and international case studies Course Objectives By the end of the course, participants will be able to: Understand the theoretical background of Intellectual Property (IP) and the various types of IP existence Understand the international and local set of conventions and laws governing IPRs Demonstrate deep knowledge of the conditions that should exist in each type of IPR, their registration, licensing and enforcement Apply knowledge of IPRs in all legal fields including contracts and litigation Participate effectively in building a comprehensive IP strategy for their organization Target Audience This course is suitable for professionals working in the legal and IP filed, including but not limited to; lawyers, in-house counsels, governmental officials, police, customs, health authorities, researchers, university lecturers, publishers, IP agents as well as researchers who are interested in having deeper knowledge about IP in the GCC. It will also highly benefit in-house councils who recently joined their companies in the GCC as it will give them all the knowledge needed to handle all IP issues within the region. Target Competencies General principles of IPRs Trademarks, Patents, Copyright Principles of IP Enforcement Building IP Strategy Note The Dubai Government Legal Affairs Department has introduced a Continuing Legal Professional Development (CLPD) programme to legal consultants authorised to practise through a licensed firm in the Emirate of Dubai. We are proud to announce that the Dubai Government Legal Affairs Department has accredited EMG Associates as a CLPD provider. In addition, all our legal programmes have been approved. This PLUS Specialty Training Legal course qualifies for 4 elective CLPD points. Introduction and basic concepts Types of IPRs Main theories justifying IP protection The role of IP in economic development The Role of IP in innovation and creativity The globalization of IPRs protection International conventions Trade-Related Aspects of Intellectual Property Rights (TRIPS) and the World Trade Organization The GCC Cooperation in the field of IP protection Trademarks and copyright Definition and types of marks Scope of trade marks protection Registration procedures and rights conferred to trade mark owner Legal protection of trade marks Subject matter and conditions of copyright Types of protected works Financial and moral rights Fair use, duration of protection and legal protection for copyright Patents and trade secrets Patentable inventions and types of patents Registration process Ownership and rights conferred to patent owner Employer-employee inventions and legal protection for patents Definition of trade secrets and confidential information Elements of trade secrets Utilization of trade secrets commercially Legal protection of trade secrets Building a strong IP strategy and strategic management of IPRs Overview and basic concepts Understand your business and your IP needs IP audit and building the portfolio Onward licensing (licensing process and contracts) IP commercialization mechanisms and maximizing the benefits Practical steps to building a successful IP strategy IP valuation - your gateway to know how much your IP worth Assessment of the IP strategy for further success

MySQL for developers training course description This MySQL Developers training course is designed for MySQL Developers who have a good understanding of a MySQL database and experience of using SQL commands. The course provides further practical experience in more advanced MySQL commands and SQL statements including Stored Routines, Triggers and Event Scheduling. What will you learn Provide the skills needed to write more advanced queries and database maintenance statements on a MySQL database. Use advanced features of the MySQL Client. Use advanced data types. Manage the structure of databases and tables. Manage and using indexes. Write complex SQL query statements. Use advanced SQL expressions. Use advanced SQL functions. Perform advanced Insert, Update, Delete, Replace and Truncate Operations. Use user variable syntax and properties. Import and export data from within MySQL. Import and export data from the command line. Perform complex joins to access multiple tables. Perform complex subqueries. Create, manage and us views. Use prepared statements. Create and use stored routines. Create and use triggers. Obtain database metadata. Optimize queries. Work with the main storage engines. Debug MySQL applications. MySQL for developers training course details Who will benefit: MySQL Developers who have a basic understanding of a MySQL database and SQL commands as covered on the Introduction to MySQL course. Prerequisites: MySQL foundation Duration 5 days MySQL for developers training course contents Introduction Administration and Course Materials, Course Structure and Agenda, Delegate and Trainer Introductions. Client/server concepts MySQL client/server architecture, Server modes, Using client programs, Logging in options, Configuration files, Precedence of logging in options Hands on Using client/server The MySQL client program Using MySQL interactively, The MySQL prompts, Client commands and SQL statements, Editing, Selecting a database, Help, Safe updates, Using script files, Using a source file, Redirecting output into a file, Command line execution, Mysql output formats, Overriding the defaults, Html and xml output, MySQL Utilities. Hands on Using the MySQL client program Data types Bit data type, Numeric data types, Auto_increment, Character string data types, Character sets and collation, Binary string data types, Enum and Set data types, Temporal data types, Timezone support, Handling Missing Or Invalid Data Values, SQL_MODE options. Hands on Using data types Identifiers Using Quotes with identifier naming, Case sensitivity in Identifier naming, Qualifying columns with table and database names, Using reserved words as identifiers, Function names Hands on Using identifiers Databases Database properties, Creating a database, Selecting a database, Altering databases, Dropping databases, Obtaining database metadata, The SHOW command, The INFORMATION_SCHEMA database, The SHOW CREATE command Hands on Using databases Tables and indexes Table properties, Creating tables, Create table using Select or Like, Temporary tables and memory tables, Altering tables, Adding columns, Changing column widths and types, Renaming columns, Dropping columns, Adding constraints, Dropping constraints, Renaming tables, Change the table storage engine, Multiple alterations, Dropping tables, Emptying tables, Obtaining table metadata, Show create table, The information_schema, Index introduction, Structure of a mysql index, Creating and dropping indexes, Creating an index, Altering a table to add an index, Specifying index type, Dropping indexes, Obtaining Index Metadata. Hands on Creating, altering and dropping tables/indexes Querying for data The SQL select statement and MySQL differences, Advanced order by, Order by and collation, Order by with enum datatype, Order by with Set datatype, Ordering with distinct and group by Special features of union, Limit and order by clauses, Group By clause, Group_concat, Using Rollup in a Group By clause. Hands on Querying for data SQL Expressions and functions Components of expressions, Nulls, Numeric expressions, String expressions, Temporal expressions, Comparison functions, Flow control functions, Numeric functions, String functions, Temporal functions. Hands on Using expressions and functions Updating data Update operations and privileges, Inserting rows, Insert using a set clause, Inserting duplicate values, Replacing rows, Updating rows, Update using the order by and limit clauses, Deleting rows, The delete and truncate statements. Exercise: Inserting, updating, replacing and deleting data Connectors MySQL client interfaces, MySQL connectors, Oracle and community conectors, Connecting to MySQL server using Java and PHP connectors, MySQL and NoSQL, Innodb integration with memcached. Obtaining database metadata What is metadata?, The mysqlshow utility, The show and describe commands, Describing tables, The information_schema, Listing tables, Listing columns, Listing views, Listing key_columns_usage. Hands on Obtaining database metadata Debugging Mysql error messages, The show statement, Show errors, Show count(*) errors, Show warnings, Show count(*) warnings, Note messages, The perror utility. Hands on Debugging Joins Overview of inner joins, Cartesian product, Inner joins with original syntax, Non equi-join, Using table aliases to avoid name clashes, Inner Joins With ISO/ANSI Syntax, Outer Joins, Left outer joins, Right outer joins, Full outer joins, Updating multiple tables simultaneously, Updating rows in one table based on a condition in another, Updating rows in one table reading data from another, Deleting from multiple tables simultaneously, Deleting rows in one table based on a condition in another. Hands on Coding joins Subqueries Types of subquery, Multiple-column subqueries, Correlated subqueries, Using the ANY, ALL and SOME operators, Using the EXISTS operator, Subqueries as scalar expressions, Inline views, Converting subqueries to joins, Using subqueries in updates and deletes. Hands on Coding subqueries Views Why views are used, Creating views, View creation restrictions, View algorithms, Updateable views, Altering and dropping views, Displaying information about views, Privileges for views. Hands on Using views Import and Export Exporting using SQL, Privileges required to export data, Importing using SQL, Messages when loading data, Privileges required to load data, Exporting from the command line, Mysqldump main options, Importing from the command line, Mysqlimport main options. Hands on Importing and exporting User variables and prepared statements Creating User variables, User variables in a select, Prepared statements, The prepare statement, The execute statement, The deallocate statement, Using prepared statements in code, with connectors. Hands on Using variables and prepared statements Introduction to stored routines Types of stored routines, Benefits of stored routines, Stored routine features, Differences between procedures and functions, Introduction to the Block, Declaring variables and constants, Assigning values to variables, Definer rights and invoker rights, Using SELECT in stored routines, Altering and dropping stored routines, Obtaining stored routine metadata, Stored routine privileges and execution security. Hands on Writing simple stored routines Stored routines - program logic The IF .. THEN .. ELSEIF construct, The CASE statement, The basic loop, The while loop, The repeat loop, The iterate statement, Nested loops. Hands on Writing stored routines with program logic Stored routines - exception handlers and cursors Dealing with errors using Exception handlers, Cursors, What is a cursor?, Cursor operations, Declaring cursors, Opening and closing cursors, Fetching rows, Status checking. Hands on Writing stored routines with program logic Procedures with parameters Creating procedures with parameters, Calling Procedures With Parameters. Hands on Writing stored routines with parameters Functions What is a function?, The create function statement, Executing functions, Executing functions from code, Executing functions from SQL statements, The deterministic and SQL clauses. Hands on Writing functions Triggers Trigger creation, Restrictions on triggers, The create trigger statement, Using the old and new qualifiers, Managing triggers, Destroying triggers, Required privileges. Hands on Writing triggers Basic optimizations Normalisation of data to third normal form, Using indexes for optimization, General query enhancement, Using Explain to analyze queries, Choosing an INNODB or MYISAM storage engine, Using MySQL Enterprise Monitor in query optimization. Hands on Making use of basic optimizations More about indexes Indexes and joins Hands on Investigating indexes and joins

Business Analysis Fundamentals: Virtual In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals to pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). This course teaches participants the overall process of business analysis and where it fits in the bigger picture of the project life cycle and the business context. The course is interactive and combines discussion, active workshops, and demonstrations of techniques. The goal is bottom-line results that cut through the real-world problems facing people seeking to improve the way they operate to develop new and improved systems and products or otherwise deliver results through project performance. What you will Learn At the end of this program, you will be able to: Define the solution scope Work with the development team in the systems testing stage Ensure the solution is usable in the business environment Foundation Concepts Defining the business analyst (BA) function The role of the BA as change agent An introduction to the BABOK® Guide BA roles and relationships through the project life cycle (PLC) Business Analysis Planning and Monitoring Overview of business analysis planning and monitoring (BAP&M) Business analysis planning and monitoring - process and tools Business analysis planning and monitoring - roles and responsibilities Business analysis planning and monitoring - governance, information management, and performance improvement Elicitation and Collaboration Overview of elicitation and collaboration Elicitation and collaboration techniques Requirements Life Cycle Management Overview of requirements life cycle management Requirements life cycle management task details Strategy Analysis Overview of strategy analysis Analyze current state Define future state Assess risks Define change strategy Requirements Analysis and Design Definition Overview of requirements analysis and design definition (RA&DD) The anatomy of requirements RA&DD task descriptions RA&DD techniques Solution Evaluation Overview of solution evaluation Solution evaluation tasks Solution evaluation in development stages Underlying Competencies Overview of underlying competencies (UC) Underlying competencies

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Office 365 Administration Training premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Office 365 Administration Training is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Office 365 Administration Training course. After passing the Office 365 Administration Training exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Office 365 Administration Training course is ideal for: Students seeking mastery in Office 365 Administration Training Professionals seeking to enhance Office 365 Administration Training skills Individuals looking for a Office 365 Administration Training-related career. Anyone passionate about Office 365 Administration Training Requirements This Office 365 Administration Training doesn't require prior experience and is suitable for diverse learners. Career path This Office 365 Administration Training bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate CPD Accredited Digital Certificate Digital certificate - Included

Register on the Oven Cleaning Training today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Oven Cleaning Training is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. 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This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Oven Cleaning Training, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Oven Introduction to Oven 00:23:00 Module 02: Introduction to Industrial Oven/Furnace Introduction to Industrial Oven/Furnace 00:21:00 Module 03: The Importance of Oven Cleaning The Importance of Oven Cleaning 00:15:00 Module 04: Kitchen Oven Cleaning Process Kitchen Oven Cleaning Process 00:19:00 Module 05: Commercial Oven Cleaning Process Commercial Oven Cleaning Process 00:22:00 Module 06: Green Oven Cleaning Green Oven Cleaning 00:22:00 Module 07: Starting Your Own Oven Cleaning Service Starting Your Own Oven Cleaning Service 00:19:00 Module 08: Safety, Compliance and Requirements Safety, Compliance and Requirements 00:14:00 Assignment Assignment - Oven Cleaning Training 2 weeks, 1 day Order your Certificate QLS Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

With the NASM Group Personal Training Specialization, you can take your fitness career further. With this one-of-a-kind course, you’ll learn how to design, develop, and deliver successful training programs that combine the best of one-on-one training with the tenets of group fitness. By mastering the strategies and tools necessary for group personal training, you’ll maximize your time and revenue by training more people, more efficiently. You’ll accomplish this by learning how to develop a strategic business plan and workout plans rooted in the proven exercise science, as well as understanding the coaching and communication skills needed in a group setting and knowing how to teach, train and motivate participants. We’ll teach you the skills and methods needed to design and deliver a successful group personal training experience, whether that’s just two clients or more than 10 in a single time slot!

Overview Safeguarding Vulnerable Adults Training Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Safeguarding Vulnerable Adults Training Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Principles for Safeguarding Vulnerable Adults Safeguarding Vulnerable Adults Training 00:14:00 Module 02: UK Safeguarding Laws and Legislations UK Safeguarding Laws and Legislations 00:13:00 Module 03: Understanding Aspects of Abuse and Neglect Understanding Aspects of Abuse and Neglect 00:12:00 Module 04: Roles and Responsibilities for Safeguarding Adults Roles and Responsibilities for Safeguarding Adults 00:13:00 Module 05: Communication During Safeguarding Communication During Safeguarding 00:12:00 Module 06: Information Sharing and Incident Reporting Information Sharing and Incident Reporting 00:13:00

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before. 4 in 1 Rail Training Essentials Bundle The UK rail industry, employing over 110,000 people and contributing £38 billion annually, is expected to grow by 10% over the next five years. The rail industry in the UK is a vital part of the country's infrastructure, and there is a growing demand for skilled professionals to work in this sector. This Rail Training bundle has been designed to provide learners with the skills and knowledge they need to succeed in a variety of rail-related roles. From mastering the intricacies of train driving to ensuring the smooth operation of transportation systems, this Rail Training bundle equips you with the skills and knowledge to enter the railway industry. Enrol now and embark on a journey of professional growth and unparalleled expertise in the rail industry with our Rail Training bundle, your track to success. Learning Outcomes of Rail Training: Develop comprehensive skills essential for a successful Trainee Train Driver. Gain in-depth knowledge and skills in effective Transport Management. Acquire thorough, hands-on experience in rail Vehicle Maintenance. Attain proficiency and confidence in passing the Driving Theory Test. Learn advanced techniques in Manual Handling through interactive training. Master essential strategies for improved Time Management in professional settings. This Rail Training Essentials Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Trainee Train Driver Course 02: Transport Manager Course 03: Vehicle Maintenence Course 04: Driving Theory Test Preparation With this comprehensive Rail Training Essentials bundle, you can achieve your dreams and train for your ideal career. This Rail Training Essentials bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us for Rail Training Essentials? All-in-one package of 4 premium courses' Rail Training Essentials bundle Earn a certificate accredited by CPDQS. Get a free student ID card with this Rail Training Essentials Bundle Get instant access to this Rail Training Essentials course. Learn Rail Training Essentials from anywhere in the world Rail Training Essentials is affordable and simple to understand Rail Training Essentials is entirely online, interactive lesson with voiceover audio Lifetime access to the Rail Training Essentialscourse materials Rail Training Essentials comes with 24/7 tutor support Start your learning journey straightaway! This Rail Training Essentials's curriculum has been designed by Rail Training Essentials experts with years of Rail Training Essentials experience behind them. The Rail Training Essentials course is extremely dynamic and well-paced to help you understand Rail Training Essentials with ease. You'll discover how to master the Rail Training Essentials skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Rail Training Essentials bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Rail Training Essentials This Rail Training Essentials bundle is suitable for everyone. Requirements Rail Training Essentials You will not need any prior background or expertise. Career path Rail Training Essentials This Rail Training Essentials bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

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Business Intelligence: Virtual In-House Training Business Intelligence (BI) refers to a set of technology-based techniques, applications, and practices used to aggregate, analyze, and present business data. BI practices provide historical and current views of vast amounts of data and generate predictions for business operations. The purpose of Business Intelligence is the support of better business decision making. This course provides an overview of the technology and application of BI and how it can be used to improve corporate performance. What you will Learn You will learn how to: Specify a data warehouse schema Identify the data and visualization to be used for data mining and Business Intelligence Design a Business Intelligence user interface Getting Started Introductions Agenda Expectations Foundation Concepts The challenge of decision making What is Business Intelligence? The Business Intelligence value proposition Business Intelligence taxonomy Business Intelligence management issues Sources of Business Intelligence Data warehousing Data and information Information architecture Defining the data warehouse and its relationships Facts and dimensions Modeling, meta-modeling, and schemas Alternate architectures Building the data warehouse Extracting Transforming Loading Setting up the data and relationships Dimensions and the Fact Table Implementing many-to-many relationships in data warehouse Data marts Online Analytical Processing (OLAP) What is OLAP? OLAP and OLTP OLAP functionality Multi-dimensions Thinking in more than two dimensions What are the possibilities? OLAP architecture Cubism Tools OLAP variations - MOLAP, ROLAP, HOLAP BI using SOA Applications of Business Intelligence Applying BI through OLAP Enterprise Resource Planning and CRM Business Intelligence and financial information Business Intelligence User Interfaces and Presentations Data access Push-pull data access Types of decision support systems Designing the front end Presentation formats Dashboards Types of dashboards Common dashboard features Briefing books and scorecards Querying and Reporting Reporting emphasis Retrofitting Talking back Key Performance Indicators Report Definition and Visualization Typical reporting environment Forms of visualization Unconstrained views Data mining What is in the mine? Applications for data mining Data mining architecture Cross Industry Standard Process for Data Mining (CISP-DM) Data mining techniques Validation The Business Intelligence User Experience The business analyst role Business analysis and data analysis Five-step approach Cultural impact Identifying questions Gathering information Understand the goals The strategic Business Intelligence cycle Focus of Business Intelligence Design for the user Iterate the access Iterative solution development process Review and validation questions Basic approaches Building ad-hoc queries Building on-demand self-service reports Closed loop Business Intelligence Coming attractions - future of Business Intelligence Best practices in Business Intelligence