243 Courses in Cardiff delivered Online

The Suicide Prevention Awareness Training Course is a vital program designed to equip individuals with the knowledge and understanding necessary to address the sensitive issue of suicide prevention. This course provides a clear and accessible approach to recognising warning signs, understanding the mental health challenges associated with suicidal thoughts, and offering the right support. Delivered entirely online, it ensures learners can progress at their own pace, whether they’re seeking personal development or professional enhancement. Participants will delve into a range of key topics, such as how to spot early indicators of someone at risk, effective communication strategies, and the importance of empathy when supporting those struggling with their mental health. The course also touches on the psychological and emotional complexities surrounding suicide, empowering learners to respond in a caring and responsible manner. Designed to be both informative and sensitive, this training prepares individuals to make a positive impact, whether in a personal or professional context. By completing the course, learners will gain confidence in their ability to provide support and guidance to those in need, helping to create a more understanding and compassionate environment. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Suicide Prevention Awareness Training Module 01 : Introduction to Suicide Prevention Module 02 : Understanding Suicidal Behaviour Module 03 : Suicide Risk Assessment Module 04 : Suicide Prevention Strategies Module 05 : Intervention Strategies Module 06 : Postvention and Support Learning Outcomes: Comprehend Suicide Risk Factors. Apply Effective Intervention Techniques. Perform Suicide Risk Assessments. Implement Preventative Strategies. Provide Crucial Postvention Support. Demonstrate Empathy and Sensitivity. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Counselors and Therapists Healthcare Professionals Teachers and Educators Social Workers Community Volunteers Law Enforcement Officers Human Resource Managers Anyone Passionate about Mental Health Advocacy Career path Mental Health Counselor School Counsellor Clinical Psychologist Social Worker Crisis Intervention Specialist Employee Assistance Program Coordinator Certificates Digital certificate Digital certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

24-Hour Flash Sale! Prices Reduced Like Never Before!! The realm of paediatrics, dedicated to the health and well-being of children from infancy through adolescence, is both a noble and challenging field. In the UK, nearly 3 million children visit paediatric services each year. This underscores the crucial role of specialised paediatric training in meeting the healthcare needs of this vulnerable population. The "Paediatrics Training" course is carefully designed to prepare healthcare enthusiasts for the complexities of the paediatric care sector. This comprehensive course curriculum teaches you about the essentials of paediatric care, beginning with an introduction to the role and responsibilities of a paediatrician. It explores critical areas such as Paediatric Nutrition and Nutritional Disorders, offering insights into the foundation of Child Health. The course extends to specialised topics including Neonatology, Gastroenterology, Haematology, Neurology, Immunology, Allergy, and Oncology, equipping learners with the knowledge to address specific health conditions. Learning Outcomes of this Course: Grasp the fundamentals and scope of paediatric medicine. Identify and manage paediatric nutritional needs and disorders effectively. Understand the specialised care required in neonatology and gastroenterology. Diagnose and treat common haematological and neurological conditions in children. Address immunological issues and allergies with up-to-date knowledge. Navigate paediatric oncology with confidence and sensitivity. For those passionate about making a difference in the lives of children and seeking to advance their careers in paediatric medicine, this "Paediatrics Training" course represents a significant step forward. By completing this training, healthcare professionals will be better equipped to provide compassionate, informed care to their young patients. Enrol in this course as it'll not only enhance your clinical skills but also deepen your understanding of the unique challenges and rewards of working in paediatrics! Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Module 01: Introduction to Paediatrician Module 02: Paediatric Nutrition and Nutritional Disorder Module 03: Neonatology Module 04: Gastroenterology Module 05: Haematology Module 06: Neurology Module 07: Immunology and Allergy Module 08: Oncology Module 09: Paediatrics, ethics, and the law Assessment Process Once you have completed all the modules on the Paediatrics Training course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Medical students Junior doctors Nurses Healthcare professionals Childcare workers Medical researchers Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Paediatrician - £60,000 to £100,000 Paediatric Nurse - £25,000 to £40,000 Neonatal Nurse - £24,000 to £35,000 Child Nutritionist - £30,000 to £45,000 Paediatric Oncologist - £75,000 to £120,000 Child Psychologist - £35,000 to £50,000 Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

🌟 Child Protection Training: Safeguarding the Future Welcome to our comprehensive 'Child Protection Training' course designed to equip individuals with the knowledge and skills needed to create safe environments for children, recognize signs of abuse, and respond effectively to protect the well-being of our youngest generation. Course Overview: 🔍 Module 1: Understanding Child Abuse Gain a profound understanding of various forms of child abuse, the impact on victims, and the underlying causes. Explore real-life cases, statistics, and psychological aspects to enhance your awareness and sensitivity. 🏡 Module 2: Creating Safe Environments for Children Learn how to establish and maintain safe spaces for children in various settings. Understand the importance of preventive measures, risk assessment, and the role of individuals in creating environments that prioritize the safety and well-being of children. 🚨 Module 3: Identifying and Reporting Child Abuse Equip yourself with the skills to identify subtle signs of abuse and neglect. Understand legal obligations and reporting procedures, ensuring that you are prepared to take swift and appropriate action when necessary. Practical scenarios and case studies will enhance your ability to recognize potential abuse. 🗣️ Module 4: Responding to Disclosures of Child Abuse Discover effective communication strategies when a child discloses abuse. Learn how to approach sensitive conversations, provide emotional support, and navigate the challenging process of reporting. Practical role-playing exercises will prepare you to handle disclosures with empathy and professionalism. 🤝 Module 5: Supporting Child Victims of Abuse Delve into the essential aspects of providing support to child victims. Understand the emotional and psychological needs of abused children, and explore strategies for fostering resilience and recovery. This module emphasizes the importance of collaboration with other professionals to create a comprehensive support network.   Key Features: 🌐 Online Accessibility: Access the course from anywhere, anytime, and at your own pace. Our user-friendly platform ensures a seamless learning experience. 👩‍🏫 Expert Instructors: Learn from experienced professionals in the field of child protection who bring real-world insights to the course content. 📚 Resource Library: Access a wealth of supplementary materials, including articles, case studies, and downloadable resources, to deepen your understanding. 🔒 Certification: Receive a recognized certification upon completion, validating your expertise in child protection. Who Should Enroll: Educators and school staff Healthcare professionals Childcare providers Social workers Law enforcement personnel Anyone involved in working with or caring for children Invest in the safety and well-being of children today. Enroll in our 'Child Protection Training' course and contribute to creating a world where every child is protected, supported, and given the opportunity to thrive. Together, let's safeguard the future.   Course Curriculum Module 1_ Understanding Child Abuse Understanding Child Abuse 00:00 Module 2_ Creating Safe Environments for Children Creating Safe Environments for Children 00:00 Module 3_ Identifying and Reporting Child Abuse Identifying and Reporting Child Abuse 00:00 Module 4_ Responding to Disclosures of Child Abuse Responding to Disclosures of Child Abuse 00:00 Module 5_ Supporting Child Victims of Abuse Supporting Child Victims of Abuse 00:00

Key Features: CPD Certified Brainspotting: Trauma Treatment Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Brainspotting Module 02: The Brainspotting Process Module 03: Brainspotting Techniques Module 04: Integrating Brainspotting with Other Modalities Module 05: Applications of Brainspotting Module 06: Brainspotting in Diverse Populations Module 07: Ethical Considerations and Professional Development Learning Outcomes: Master the foundational principles of the Brainspotting approach with precision and insight. Demonstrate proficiency in applying the Brainspotting Process to trauma treatment scenarios. Explore and implement advanced Brainspotting Techniques for enhanced therapeutic outcomes. Navigate the seamless integration of Brainspotting with diverse therapeutic modalities. Apply Brainspotting across various populations with cultural competence and sensitivity. Cultivate ethical considerations and foster continuous professional growth in your practice. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Brainspotting: Trauma Treatment course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Brainspotting: Trauma Treatment. Moreover, this course is ideal for: Therapists seeking advanced trauma treatment techniques. Mental health professionals aiming to enhance their therapeutic repertoire. Counselors looking to deepen their understanding of trauma interventions. Psychologists dedicated to expanding their skills in trauma-focused therapies. Social workers committed to providing more effective trauma treatment. Requirements There are no requirements needed to enrol into this Brainspotting: Trauma Treatment course. We welcome individuals from all backgrounds and levels of experience to enrol into this Brainspotting: Trauma Treatment course. Career path After finishing this Brainspotting: Trauma Treatment course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Brainspotting: Trauma Treatment are: Clinical Psychologist - £38K to £62K/year. Psychotherapist - £30K to £50K/year. Trauma Counsellor - £28K to £45K/year. Psychiatric Nurse - £25K to £42K/year. Social Worker - £25K to £40K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Sale Ends Today Art Therapy, CBT & Play Therapy Course Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Become a compassionate and proficient practitioner who is capable of touching hearts and transforming minds. In the UK, where one in four people faces mental health challenges annually, the role of a skilled therapist is more than just a job-it's a lifeline. The Art Therapy, CBT & Play Therapy bundle equips you with the knowledge to make a profound difference. So, are you ready to start this rewarding journey? Starting with the Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course, you'll learn how to empower individuals to overcome their mental barriers. The Award in Compassionate Therapy Practices nurtures your ability to connect deeply with clients, enhancing your sensitivity and care in therapeutic settings. Meanwhile, the Diploma in Speech Therapy addresses communication challenges, enabling you to give individuals the gift of clear and effective communication. Coupled with additional courses focusing on Art Therapy, Play Therapy, Mental Health Care, and more, your training will be comprehensive and multifaceted. Key Features of the Art Therapy, CBT & Play Therapy - QLS Endorsed Course Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our bundle, providing you with industry-recognised qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course QLS Course 02: Award in Compassionate Therapy Practices at QLS Level 2 QLS Course 03: Diploma in Speech Therapy at QLS Level 5 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Art TherapyCourse 02: Play TherapyCourse 03: Mental Health Care - MCA & DOLSCourse 04: EFT - Emotional Freedom TechniqueCourse 05: Child Psychology & Development In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Step into a role that offers more than just a career; become a beacon of hope and a pillar of support in your community with our Art Therapy, CBT & Play Therapy course bundle. This is your opportunity to not only enhance your professional skills but also to make a lasting impact on the lives of those you work with. Enrol today and begin a fulfilling journey that goes beyond the ordinary, where every session you conduct has the potential to change a life. Learning Outcomes of this Bundle: Master Cognitive Behavioural Therapy techniques to treat various psychological conditions. Employ compassionate therapy practices to enhance patient care and empathy. Diagnose and treat speech and communication disorders effectively. Gather valuable information related to mental health and psychology Develop essential skills in mental health care and emotional freedom techniques. Enhance personal development with courses in stress management and communication skills. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Cognitive Behavioural Therapy (CBT) Practitioner at QLS Level 5 Module 01: Introduction to CBT Module 02: CBT Theories and Principles Module 03: CBT Tools and Strategies Module 04: CBT Process Module 05: CBT for Personal Growth Module 06: Overcoming Anxiety and Depression Module 07: CBT for Children with Autism Course 02: Diploma in Speech Therapy at QLS Level 5 Module 01: An Overview of Speech Therapy Module 02: The Science of Speech Module 03: The Anatomy of Speech Module 04: Characteristic of Speech: Linguistic Discipline Module 05: Literacy and Language Development Module 06: Child Speech & Language Disorders Module 07: Adult Speech & Language Disorders Module 08: How to Help a Child with SL Difficulties Course 03: Award in Compassionate Therapy Practices at QLS Level 2 Module 01: Introduction to CFT Module 02: The Circle of Compassion Module 03: Therapists role in CFT Module 04: Connecting with compassionate qualities Module 05: Evolution old vs new brain Module 06: Three circle model of emotion and threat system Module 07: The drive system & the safeness system Module 08: The social shaping of the self Module 09: Attachment history & attachment style Module 10: Operant conditioning & functional analysis of behaviour Module 11: Respondent conditioning, social learning, and mindfulness Module 12: Mindfulness practices Module 13: Obstacles in mindfulness training Module 14: Working with self-criticism Module 15: Method acting approach Module 16: Extending compassion Module 17: Compassionate letter writing Module 18: Compassionate thinking & reasoning Module 19: Feeling compassion Module 20: Creating a safe place & chair work in CFT Module 21: Case formulation Module 22: Conclusion =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £390) CPD Hard Copy Certificate: Free (For The First 3 Courses: Previously it was £90) QLS Endorsed Hard Copy Certificate: Free (For The First 3 Courses: Previously it was £317) CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring mental health practitioners. Current healthcare professionals. Therapists seeking certification. Individuals interested in speech therapy. Career changers. Students. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. CBT Therapist: $30,000 - $60,000 Speech Therapist: $35,000 - $70,000 Mental Health Counselor: $35,000 - $65,000 Child Psychologist: $40,000 - $80,000 Sports Therapist: $30,000 - $55,000 Nursing Assistant: $25,000 - $45,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Dive into the vibrant world of British Sign Language (BSL) Level 1 & 2. Unlock essential communication skills, career opportunities, and inclusive interactions with British Sign Language (BSL). Start your journey to fluency today!

Incredible Things Originate from a Little Bundle Special Price Cut Offer Are you looking to enhance your Financial Wealth Advisor skills? If yes, then you have come to the right place. Our comprehensive courses on Financial Wealth Advisor will assist you in producing the best possible outcome by mastering the Financial Wealth Advisor skills. Get 6 CPD Accredited Courses for only £41! Offer Valid for a Limited Time!! Hurry Up and Enrol Now!!! Course 01: Finance: Financial Advisor Course 02: Banking and Finance Accounting Statements Financial Analysis Course 03: Financial Modelling Course 04: Financial Wellness: Managing Personal Cash Flow Course 05: Financial Crime Manager Course 06: Corporate Finance: Profitability in a Financial Downturn The Financial Wealth Advisor bundle is for those who want to be successful. In the Financial Wealth Advisor bundle, you will learn the essential knowledge needed to become well versed in Financial Wealth Advisor. Our Financial Wealth Advisor bundle starts with the basics of Financial Wealth Advisor and gradually progresses towards advanced topics. Therefore, each lesson of this Financial Wealth Advisor course is intuitive and easy to understand. Why would you choose the Financial Wealth Advisor course from Compliance Central: Lifetime access to Financial Wealth Advisor courses materials Full tutor support is available from Monday to Friday with the Financial Wealth Advisor course Learn Financial Wealth Advisor skills at your own pace from the comfort of your home Gain a complete understanding of Financial Wealth Advisor course Accessible, informative Financial Wealth Advisor learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Financial Wealth Advisor bundle Financial Wealth Advisor Curriculum Breakdown of the Financial Wealth Advisor Bundle Curriculum Breakdown of the Corporate Finance: Profitability in a Financial Downturn Course Module 01: Introduction to Corporate Finance Module 02: Long Term Financial Planning and Growth Module 03: Analysis of the Financial Statement Module 04: Capital Budgeting Module 05: Financial Risk-Return Tradeoff Module 06: Profitability During Financial Downturn Module 07: Managing Profitability in Financial Downturn Module 08: Corporate Finance Regulations Module 09: Career Path in Corporate Finance Curriculum Breakdown of the Financial Wellness: Managing Personal Cash Flow Course Module 01: Introduction to Personal Cash Flow Module 02: Understanding the Importance of Personal Finance Module 03: Accounting and Personal Finances Module 04: Cash Flow Planning Module 05: Understanding Personal Money Management Module 06: Borrowing, Credit and Debt Module 07: Managing Personal Insurance Module 08: Understanding Tax and Financial Strategies Module 09: Designing a Personal Budget Module 10: Money and Mental Health Curriculum Breakdown of the Financial Crime Manager Course Module 01: Introduction to Financial Investigation Module 02: Characteristics of Financial Crimes Module 03: Categories of Financial Crimes Module 04: Responsibility of the Money Laundering Reporting Officer Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Laws against Financial Fraud Module 10: Property Law Module 11: The Mortgage Law Curriculum Breakdown of the Financial Advisor Course Module 01: Introduction to Finance Module 02: Essential Skill for Financial Advisor Module 03: Financial Planning Module 04: Wealth Management and Guide to Make Personal Financial Statements Module 05: Financial Risk Management and Assessment Module 06: Investment Planning Module 07: Divorce Planning Module 08: Google Analytics for Financial Advisors Curriculum Breakdown of the Banking and Finance Accounting Statements Financial Analysis Course Section 01: Introduction and Welcome to the Course Section 02: Introduction to Accounting Section 03: Introduction to Financial Statements Section 04: Understanding Working Capital Section 05: Introduction to Financial Analysis Curriculum Breakdown of the Financial Modelling Course Module 01: Basic Financial Calculations Module 02: Overview of Financial Markets, Financial Assets, and Market Participants Module 03: Financial Statement Modelling Module 04: Types of Financial Models Module 05: Sensitivity Analysis CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Financial Wealth Advisor bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Financial Wealth Advisor. It is also great for professionals who are already working in Financial Wealth Advisor and want to get promoted at work. Requirements To enrol in this Financial Wealth Advisor course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Financial Wealth Advisor. Financial Advisor: £40,000 to £80,000 per year Investment Analyst: £45,000 to £70,000 per year Wealth Manager: £50,000 to £100,000 per year Portfolio Manager: £60,000 to £120,000 per year Private Banker: £70,000 to £150,000 per year Financial Planner: £35,000 to £70,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included 6 CPD Accredited PDF Certificate for Free Hard copy certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate for £9.99 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Team Leader in Health Care is a comprehensive course designed to empower aspiring leaders in the healthcare sector. Embark on a transformative journey that begins with cultivating trust and accountability among team members, an essential foundation for effective leadership. This course provides a deep dive into the art of team building, emphasising the importance of encouragement and support in creating a cohesive unit. The journey continues with an exploration of equality and diversity in the workplace, equipping you with the knowledge and sensitivity to lead a diverse team respectfully and effectively. Further into the course, you'll learn about the responsibilities of a team leader and how to set SMART (Specific, Measurable, Achievable, Relevant, Time-bound) objectives for your team. This approach ensures clarity and direction in your leadership style. The final modules focus on identifying performance issues within the team and providing constructive feedback. This skill is crucial for maintaining high standards of care and supporting your team's professional development. Completing this course will leave you well-equipped to lead with confidence, understanding, and a clear vision in the dynamic environment of healthcare. Learning Outcomes Master the skills to build and maintain trust and accountability within healthcare teams. Learn effective team-building strategies and methods to encourage team members. Understand and apply principles of equality and diversity in the healthcare workplace. Acquire knowledge on setting clear, achievable objectives and responsibilities for your team. Develop proficiency in identifying team performance issues and delivering effective feedback. Why choose this Team Leader in Health Care course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Team Leader in Health Care course for? Aspiring team leaders in the healthcare sector looking to enhance their leadership skills. Healthcare professionals seeking to transition into supervisory or managerial roles. Current team leaders in healthcare aiming to improve their team management abilities. Healthcare administrators interested in fostering a more inclusive and efficient work environment. Nurses, doctors, and other medical staff preparing for leadership positions. Career path Healthcare Team Leader: £30,000 - £45,000 Nurse Manager: £35,000 - £50,000 Clinical Supervisor: £32,000 - £48,000 Healthcare Administrator: £28,000 - £42,000 Medical Practice Manager: £30,000 - £46,000 Hospital Department Manager: £33,000 - £49,000 Prerequisites This Team Leader in Health Care does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Team Leader in Health Care was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Developing Trust and Accountability Developing Trust and Accountability 00:16:00 Module 02: Team Building & Encouraging Team Team Building & Encouraging Team 00:14:00 Module 03: Equality and Diversity in the Workplace Equality and Diversity in the Workplace 00:17:00 Module 04: Supporting and Encouraging Team Supporting and Encouraging Team 00:15:00 Module 05: Responsibilities & SMART Objectives Responsibilities & SMART Objectives 00:14:00 Module 06: Identifying Team Performance Issues & Feedback Identifying Team Performance Issues & Feedback 00:14:00

At the first look, handling a difficult customer may seem like a thankless job. Fortunately, you can develop skills to adapt to the challenges demanding clients pose and extend these skills to handling difficult individuals and situations throughout your daily life. In this course, you will learn how to improve the focus of your thoughts and feelings, how to deal with stress, and how to listen and empathise with others. You will find out how to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this course is the first step in a process towards forever changing how you interact with others. Course Highlights Customer Service Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Customer Service Skills Training into 15 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Customer Service Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Customer Service Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Customer Service Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Relations & Dealing Course Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management CRM 00:30:00 Benefits of CRM 00:30:00 CRM System 00:30:00 Mock Exam Mock Exam- Customer Service Skills Training 00:20:00 Final Exam Final Exam- Customer Service Skills Training 00:20:00

Level 5 QLS Course | 150 CPD Points | Advanced Learning Materials | Lifetime Access | Tutor Support