9868 Courses in Cardiff delivered Online

Are you ready to embark on an enlightening journey of wisdom with the CRM bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - CRM : Customer Relationship Management. Delve into eight immersive CPD Accredited courses, each a standalone course: Customer Relationship Management Know Your Customer (KYC) Phone-Based Customer Service Customer Service Fraud Officer Win Customers Efficiently: Customer Service Diploma Know the Selling Strategies that Boost Customer Acquisition Sales: Psychology of Customers Effective Communication Skills Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the CRM : Customer Relationship Management bundle illuminate your path to wisdom. The CRM : Customer Relationship Management bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the CRM : Customer Relationship Management package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the CRM bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the CRM : Customer Relationship Management community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the CRM bundle. Establish robust bases across each course nestled within the CRM bundle. Decipher intricate concepts through the articulate content of the CRM bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the CRM bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The CRM bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the CRM bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The CRM bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the CRM bundle allows learners to make meaningful contributions to their chosen fields. Embark on the CRM journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the CRM bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the CRM bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Special Executive Masters Programme (S.E.M.P) This programme is geared at enhancing professionals' careers. The SEMP is an encapsulated Senior Management Programmes are short certificate modules designed for anyone who would benefit from more in-depth business knowledge delivered in a short and intensive programme What makes us different? We are a world class business school located in the heart of London, Dubai, Islamabad and Lagos. We are one of the fastest growing British business schools with a stylish blended learning model that is both online and on campus. Learn more about the programme Special Executive Master's Programme in Information Management Course Overview The MSBM Special Executive Masters Programmes (SEMP) allows you to update your skills, develop new skills, and explore and develop interests in a wide range of topics. These courses can be taken as personal or professional development and may enhance your employability. This Programme offers new ways of using information and Internet-based and emerging technologies to revolutionize the structure and operation of an organization's Information. Today, information management enables integrated business processes that extend the entire information supply chain from consumer to provider to government to user. Corporate profitability and non-profits alike are transformed in ways we never imagined, and as a result, enhance the effective delivery of public services. Staying competitive and productive in commercial business, non-profit and government demands a strategic response to the changes and innovations evolving from the collection of massive data repositories, rapidly emerging technologies, increased computing performance, increased communication capabilities, and improved information dissemination and visualization. Course Details Mode of Study Using Web-based technology, this program provides self-paced, individualized instruction that can be taken anywhere and anytime an individual has access to a computer and the Internet. This Programme is suitable for successful professionals or specialists in the private, public, or voluntary sectors who have new management responsibilities and need to quickly expand their management knowledge. This Programme serves as a refresher course for those who have had their Masters a long time ago and need quick reminders and professional/ academic updates while it serves as a primer for those very experienced Professionals who never made time out for their masters yet they require the academic and practical relevance of this master’s experience. It is a short executive training that runs online for 3 months. Candidates will run 2 months of active lectures and series of assignments and 1 month for their dissertation. Upon successful completion of the Programme, candidates will be awarded a Continuing Professional Development (CPD) certificate in the specific Programme they have completed. What is a CPD Course? Continuing Professional Development (CPD) is the means by which professionals maintain and enhance their knowledge and skills. The world is constantly moving at a very fast pace so undertaking CPD is essential to support a professional in his/her current role as well as helping them with career progression. CPD is all about upgrading knowledge, skills, and capabilities to remain effective and compliant. A CPD course is an investment that you make in yourself. It’s a way of planning your development that links learning directly to practice. CPD can help you keep your skills and knowledge up to date and prepare you for greater responsibilities. It can boost your confidence, strengthen your professional credibility, and help you become more creative in tackling new challenges. Is the SEMP Information Management Programme right for me? Our supported distance learning mode of delivery allows you to study online from any location and is designed to fit in around your work commitments. You will be taught and supported by experienced industry professionals who will recreate the same challenging interactive format of the on-campus courses for those studying at a distance.   Why SEMP Strategic Information Management?  This program provides the practical skills and strategic mindset needed to become a successful reputation management professional. Enhance your abilities to work more effectively with those who manage the reputation and brand of the organization. World-class faculty bring an unparalleled depth of knowledge and real-world experience, which participants can draw upon in Questions and Answers. It is a virtual learning experience, so it will not disrupt your normal workflow and there are no travel expenses. Develop your network to help you address your own challenges and engage with peers throughout and after the program. Who should enrol in this online Certificate Program? This non-credit-bearing course benefits professionals at all levels who want to contribute to their organization’s performance. Here are some of the people who will benefit from the online Programme: Executives with responsibility for corporate communications, and/or investor relations. Functional leaders who are involved with defining or executing brand and reputation strategies, such as leaders from human resources, public affairs, environmental relations, and legal Managers seeking to move into leadership positions in their organization Individuals seeking knowledge for career advancement in the field of Information management Cross-functional teams from within an organization can take the program, as that accelerates the impact and engenders a common language and understanding in the organization Accreditation The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. Workshops This is a self-study programme with unlimited tutor support. You will never be more than a message or phone call away from our tutors. Visa Requirements There are no Visa Requirements for this Course as its an Online Course.

***24 Hour Limited Time Flash Sale*** Computer Maintenance Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Do you ever feel frustrated by your computer running slow, crashing unexpectedly or showing error messages? According to a recent study by YouGov, nearly 70% of UK adults have experienced a computer problem they couldn't fix themselves. This comprehensive Computer Maintenance Bundle equips you with the skills to not only troubleshoot these everyday issues but potentially pursue a career in IT support. Are you ready to take control of your technology and maybe even help others with theirs? This extensive bundle offers a one-stop shop for everything computer maintenance related. Whether you're a complete beginner or an experienced IT professional, you'll find a course to suit your needs. Learn how to build your own PC, troubleshoot Windows 10 issues, and become a certified computer maintenance specialist. Power up your knowledge of electrical systems and network security. The bundle even covers essential soft skills like communication and critical thinking, making you a well-rounded IT professional. Courses are Included in This Computer Maintenance Bundle: Course 01: Building Your Own Computer Course 02: Electronic & Electrical Devices Maintenance Course 03: PAT Level 4 Course 04: Complete Windows 10 Troubleshooting for IT Helpdesk Course 05: Computer Maintenance Specialist Training Course 06: Certificate in Computer Operating System and Troubleshooting Course 07: Display Screen Equipment (DSE) Course 08: Basic Electricity Course Course 09: Computer Hacking Forensic Investigator Course 10: IT Support Technician Course 11: Internet and Computing - Tools & Networking Guide Course 12: Information Technology and Networking Course 13: Cyber Security Awareness Training Course 14: Cyber Security Incident Handling and Incident Response Course 15: IT Administration and Networking Course 16: CompTIA Network+ Certification Course 17: CompTIA Security+ Certification Course 18: Cisco ASA Firewall Training Course 19: Digital Risk Protection Training Course 20: Data Protection Assistant Course 21: Data Center Training Essentials: Power & Electrical Course 22: Workplace Confidentiality Course 23: Information Management Course 24: Effective Communication Skills Course 25: Network Security Level 2 Course 26: Encryption Course 27: Decision Making and Critical Thinking Course 28: Internet of Things Course 29: Functional Skills IT Course 30: Web Application Penetration Testing Course Take control of your technology and open doors to exciting new career opportunities. This computer maintenance bundle equips you with the knowledge and skills to diagnose, solve, and prevent computer problems. Enrol today and take the first step towards a successful IT career! Learning Outcomes of Computer Maintenance Gain proficiency in building, maintaining, and troubleshooting computer systems. Master essential IT support skills for resolving common Windows 10 issues. Prepare for industry-recognized certifications like CompTIA Network+ and Security+. Develop a strong understanding of network security principles and data protection practices. Enhance your communication and decision-making skills for a successful IT career. Explore emerging technologies like the Internet of Things (IoT) and web application security. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Computer Maintenance Get a free student ID card with Computer Maintenance Training program (£10 postal charge will be applicable for international delivery) The Computer Maintenance is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Computer Maintenance course materials The Computer Maintenance comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Building Your Own Computer Module 01: Introduction To Computer & Building PC Module 02: Overview Of Hardware And Parts Module 03: Building The Computer Module 04: Input And Output Devices Module 05: Software Installation Module 06: Computer Networking Module 07: Building A Gaming PC Module 08: Maintenance Of Computers Course 02: Electronic & Electrical Devices Maintenance Section 1: Introduction & Getting Started Section 2: Electronic And Electrical Maintenance Repair Section 3: Tools Needed Section 4: Electronic Components Section 5: Testing Section 6: Troubleshooting Section 7: Introduction To Electronic Components: A Step By Step Guide Course 03: PAT Level 4 Module 01: Introduction To PAT Module 02: Relevant Statutory Provisions For PAT Module 03: Safety Responsibilities & Maintenance Provisions Module 04: Risk Assessment Module 05: Reducing And Controlling Risks Module 06: Electrical Units And Appliance Classification Module 07: Equipment Coverage & Maintenance Needs Module 08: Initial Visual Examination Module 09: Instruments For Testing And Equipment Inspection Module 10: Electrical Installation Testing Module 11: Lead & RCD Testing Module 12: Safety Precautions In Electrical Testing Module 13: Reporting And Record-Keeping Module 14: Testing For New Or Used Equipment Module 15: British Standards And Latest Changes =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £389) CPD Hard Copy Certificate: Free ( For The First Course: Previously it was £29.99) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: DIY Tech Enthusiasts IT Support Aspirants Cybersecurity Professionals Network Administrators Data Protection Specialists Career Changers Career Path Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. IT Technician Helpdesk Analyst Network Engineer Security Analyst Data Center Specialist IT Consultant Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that up to 85% of mistakes in the healthcare sector in the UK are linked to poor record-keeping? Strong care plans and accurate records are essential for providing high-quality care. Are you interested in a career that allows you to directly support patients and ensure their well-being? This course bundle equips you with the skills to thrive in the healthcare field. This unique bundle combines three in-demand QLS-endorsed qualifications: Care Planning and Record-Keeping, Phlebotomy, and Care Assistant. You'll gain a solid understanding of how to create and maintain accurate patient records, ensuring continuity of care. The phlebotomy training teaches you safe and effective blood collection techniques. Additionally, the care assistant course equips you with the practical skills to support patients with daily living activities. Key Features of the Care Planning and Record Keeping, Phlebotomy and Care Assistant Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Care Planning and Record Keeping, Phlebotomy and Care Assistant bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Care Planning and Record-Keeping | Health & Safety Online Course QLS Course 02: Phlebotomist Training QLS Course 03: Care Assistant 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Health and Social Care Management Course 02: End of Life Care Course Course 03: Social Care Course 04: Maternity Care Assistant Course Course 05: Medical Terminology Training In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Care Planning and Record Keeping, Phlebotomy and Care Assistant courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of Care Planning and Record Keeping, Phlebotomy and Care Assistant Develop skills to create and maintain accurate patient records. Learn essential phlebotomy techniques for safe blood collection. Master the principles of providing compassionate care to patients. Understand legal and ethical considerations in healthcare settings. Gain knowledge of social care and end-of-life care practices. Develop effective communication skills for interacting with patients and families. Empower yourself to make a real difference in people's lives. Enrol today and unlock exciting career opportunities in the healthcare sector! Why Choose Us? Get 3 Free QLS Endorsed Certificate upon completion of Care Planning and Phlebotomy Get a free student ID card with Care Planning and Phlebotomy Training program (£10 postal charge will be applicable for international delivery) The Care Planning and Phlebotomy is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Care Planning and Phlebotomy course materials The Care Planning and Phlebotomy comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** QLS Course 01: Care Planning and Record-Keeping | Health & Safety Online Course Module 01: Introduction to the Care Planning Process Module 02: Planning Care With the Individual in Need Module 03: Concept Care Mapping Module 04: Implementing and Evaluating the Care Plan Module 05: Maintaining Medical Records Module 06: Care Planning Policy in the UK Module 07: Confidentiality and Record-Keeping Module 08: Safeguarding Children, Young People and Their Families QLS Course 02: Phlebotomist Training Introduction to Phlebotomy Blood Circulation, Function, and Composition Phlebotomy Equipment Routine Venipuncture Venipuncture Complications and Pre-Examination Variables Dermal Puncture Quality Assessment and Management in Phlebotomy Special Blood Collection Procedure Infection Control and Risk Management QLS Course 03: Care Assistant Module 1: Introduction to Nursing Module 2: Working in Different Healthcare Settings Module 3: Understanding legal, professional standards of practice and ethical aspects of health care- Part 1 Module 4: Understanding legal, professional standards of practice and ethical aspects of health care- Part 2 Module 5: Effective Communication in Nursing Module 6: Health and Safety in Nursing Module 7: Hygiene in Nursing Module 8: Infection Control Module 9: Asepsis in Nursing Module 10: Medication Administration in Nursing Module 11: Adult Care in Different Life Stages Module 12: Understanding Immune System in Nursing Module 13: Rest and Sleep Management in Nursing Module 14: Mobility and Immobility Issues of Patients in Nursing Module 15: Pain Management for Nurses Module 16: Nutrition in Nursing Module 17: Fluid and Electrolyte Balance Module 18: Assisting with Elimination Module 19: Oxygenation in Nursing & many more ... =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £168) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Course: Previously it was £119*3 =357) CPD 460 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Individuals looking to delve into the theoretical aspects of healthcare. Anyone aspiring to understand care planning and record keeping. Those interested in learning about phlebotomy and care assistance. Individuals with a keen interest in health and social care management. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Care Planner and Record Keeper Phlebotomist Care Assistant Health and Social Care Manager End of Life Care Worker Maternity Care Assistant Certificates Advanced Diploma in Training For Care Assistants & Care Staff at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Certificate in Care Planning and Record Keeping at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Assertive behavior is to confidently express what one feels, believes, or thinks while respecting the boundaries of feelings, beliefs, and thoughts of others. Understand the three components of interpersonal communication in more detail, verbal, vocal and visual message. We will show you how to own your thoughts and feelings and take a stand to express your rights or emotions. Learning Objectives Identify the three components of interpersonal communication, Describe the benefits of assertiveness, Explain verbal, vocal, and visual language and behaviors Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

🚀 Introduction to Coaching Course: Unlock Your Coaching Potential! 🌟 Discover the art of coaching with our CPD Accredited 'Introduction to Coaching' course. 🎓 Gain insights into the GROW Model, motivation techniques, and advanced questioning skills. Ideal for aspiring coaches and professionals seeking career development.

In the ever-evolving landscape of human resources, staying ahead is not just an advantage; it's a necessity. Picture this: a recent construction hazard in the UK underscored the critical importance of robust recruitment and interview skills. As industries grapple with unforeseen challenges, there's a pressing need for HR professionals equipped with the right expertise. Our "Recruitment and Interview Skills for HR" course is meticulously designed to transform you into a recruitment virtuoso, arming you with an arsenal of strategic techniques and motivational interviewing prowess. Learning Outcomes: Upon completion of this Recruitment and Interview Skills for HR bundle, you should be able to: Navigate intricate recruitment processes with strategic finesse. Conduct motivational interviews for enhanced candidate engagement. Embrace virtual interviewing techniques tailored for HR professionals. Master payroll management and HR at an advanced level. Hone effective communication skills to foster workplace harmony. Demonstrate prowess in conflict resolution and efficient time management. Unlock the secrets to effective employee hiring, termination finesse, and delve into the nuances of virtual interviewing for the digital age. Elevate your management acumen with HR Management and Payroll Management diplomas, while mastering the art of conflict resolution and honing time management skills. We've curated a powerhouse curriculum, capped off with a diploma in effective communication, ensuring you become an indispensable asset in the realm of HR. Embrace a transformative learning journey that not only addresses industry needs but propels your career to new heights. This Recruitment and Interview Skills for HR Bundle Consists of the following Premium courses: Course 01: Recruitment Officer Diploma Course 02: Strategies & Skills for Recruitment Course 03: Employee Hiring and Termination Training Course 04: Motivational Interviewing Course 05: Virtual Interviewing for HR Course 06: HR Management Level 3 Course 07: Payroll Management - Diploma Course 08: Effective Communication Skills Diploma Course 09: People Management Skills Level 3 Course 10: Time Management Course 11: Conflict Management CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals seeking advanced recruitment skills. Managers aiming to enhance their people management expertise. Individuals aspiring to master virtual interviewing techniques. Those keen on elevating their conflict resolution capabilities. Professionals desiring proficiency in effective communication. Anyone looking to advance their career in HR management. Requirements No requirements to enrol this Recruitment and Interview Skills for HR course. Career path Recruitment Officer: £30,000 - £40,000 per annum HR Manager: £40,000 - £50,000 per annum Payroll Manager: £35,000 - £45,000 per annum Employee Relations Specialist: £35,000 - £45,000 per annum Talent Acquisition Specialist: £30,000 - £40,000 per annum Training and Development Coordinator: £25,000 - £35,000 per annum Certificates CPDQS Accredited e-Certificate Digital certificate - Included CPDQS Accredited Hard-Copy Certificate Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Recruitment Officer Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Grateful Leadership™ - Using the Power of Acknowledgment­® to Engage All Your People and Achieve Superior Results (On-Demand) Grateful Leaders can tap into the power of personal commitment and dedication by acknowledging people in an authentic and heartfelt manner. Those leaders who model true acknowledgment behavior will inspire others to do the same and to want to dramatically increase their levels of contribution to the organization, making the power of acknowledgment transformational. What you will Learn You'll learn how to: Understand and develop the capability to act upon the need for Grateful Leadership to create a culture of appreciation in the workplace Understand the potentially huge benefits of Grateful Leadership in the workplace Overcome the barriers to using acknowledgment Demonstrate the language and subtleties of authentic and heartfelt acknowledgement behavior Describe the Seven Principles of Acknowledgment for 'High-Interest Benefits' in the context of participant's personal leadership style Describe how to coach teams, managers, and other corporate stakeholders in using Grateful Leadership to produce breakthrough results Getting Started Introductions Course goals and objectives Introspection on the practice of Grateful Leadership The Workforce Engagement Sustainability Challenge Employees who are engaged, not engaged, and actively disengaged The costs of non-engagement Meeting the workforce engagement challenge Acknowledgment, Engagement, and Leadership Acknowledgment and its benefits Recognition versus acknowledgment 'Challenging people' case study Blanchard, Covey, Keith (Servant Leadership): how acknowledgment fits into these leadership models Leadership and acknowledgment The 5 C's - Consciousness, Courage, Choice, Communication, Commitment Employing the Power of Acknowledgment Overcoming barriers to acknowledgment The Seven High-Interest Benefits Principles of Acknowledgment Exploring the acknowledgment process Applying the Principles of Acknowledgment within the Context of Your Personal Leadership Style Case study The ROI of Grateful Leadership Creating your Grateful Leadership Personal Action Plan™ Creating a Vision Statement for your organization that incorporates Grateful Leadership into your corporate culture The 360° Grateful Leadership Competency Assessment

Getting Started OTHM Level 4 Diploma in Information Technology gives an overview of how the information technology sector can influence the scope of the learning environment in the present scenario. This course helps learners learn about the role of Information technology in business communication. The qualification helps the learner to understand the role of IT in productivity and profitability in high levels of business operations. Key Benefits The qualification will benefit learners to: To understand the role of IT in productivity and profitability in high levels of business operations. To attain the practical knowledge, skills, capabilities and competencies assessed in academic terms as equivalent to Higher National Certificates (HNC) and Year 1 of a three-year UK Bachelor's degree programme. To learn the fundamentals of cyber security, protection methods and how to manage a cyber-security attack. To attain a basic understanding of object-oriented programming languages and how to produce effective code. To gain a perspective on software development and the basic principles of algorithms. To create awareness of system analysis and design in an organisational context. To provide learners with an understanding of current web and mobile application design technology and the practices and tools used. To understand computer networking essentials and cloud technologies, their operating principles, protocols, standards, security considerations, and prototypes associated with this field. To understand the interaction between communications, knowledge and information. Completing the OTHM Level 4 Diploma in Information Technology provides learners with the opportunity for various academic progressions, including the OTHM Level 5 Diploma in Information Technology. Ofqual (Office of the Qualifications and Examinations Regulation) approves and regulates the qualification.   Key Highlights Do you want to avoid the recent technological know-how of Information Technology in Business Communication? Then, the OTHM Level 4 Diploma in Information Technology is the ideal starting point for your career journey. The program allows the learners to develop a broad base of knowledge and skills that will enable them to work in various roles in the IT industry. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors, who would be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The OTHM Level 4 Diploma in Information Technology can open many career pathways including, but not limited to: Application Analyst with an estimated average salary of £36,015 per annum Database Administrator, with an estimated average salary of £38,246 per annum Games Developer with an estimated average salary of £28,905 per annum Information Systems Manager, with an estimated average salary of £44,785 per annum IT Consultant with an estimated average salary of £37,485 per annum Systems Analyst, with an estimated average salary of £37,500 per annum Web Designer with an estimated average salary of £29,235 per annum About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments. No examinations. Entry Requirements Learners must be 18 years old or older. Relevant NQF/QCF/RQF Level 3 Diploma or equivalent. International students whose first language is not English must score 5.5 or above in the IELTS Examination or equivalent. Progression Learners completing the OTHM Level 4 Diploma in Information Technology will allow progress to: OTHM Level 5 Diploma in Information Technology. Why gain a OTHM Qualification? Industry-focused programmes which meet global standards. Programs reviewed by highly qualified experts in the relevant sector. Career enhancement through advanced knowledge and skills that meet 21st-century employer needs. Availability of globally approved centres for enrolling in the desired program. Availability of flexible study options. The OTHM Level 4 Diploma in Information Technology consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 480 Guided Learning Hours (GLH) for the completed qualification Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Programming Foundations Reference No : A/617/2265 Credit : 20 || TQT : 200 Unit I entitles basic understanding of Object-oriented programming languages and how to produce effective code. Unit I also helps the non-programming technical staff to gain an idea about software development. The course is language neutral and teaches general concepts. UNIT2- System Analysis and Design Reference No : F/617/2266 Credit : 20 || TQT : 200 Unit II focuses on developing learners' awareness of analysis and design in an organisational context. The unit also contains various techniques used within systems analysis and design and the methodologies used in the system development process. UNIT3- Web and Multimedia Applications Reference No : J/617/2267 Credit : 20 || TQT : 200 The unit aims to provide learners with an understanding of current design technology and the practices and tools used. The learner will develop the ability to create new websites and will gain advance skills in web development. UNIT4- Computer and Network Technology Reference No : L/617/2268 Credit : 20 || TQT : 200 The Unit enables the learners with knowledge of computer networking essentials, how they operate, protocols, standards, security considerations and the prototypes associated with a range of networking technologies. Learners will also explore a range of hardware and related software and will learn to configure and install these UNIT5- Software Development Reference No : R/617/2269 Credit : 20 || TQT : 200 Unit V introduces the learners about the fundamental concepts of programming by focusing on software development process. It also briefs about the tools that assist in this process. Learners are given the choice to use a programming language of their choice. UNIT6- Managing Business Information Reference No : J/617/2270 Credit : 20 || TQT : 200 Unit covers the influence of IT system in keeping a company up to date with communication and knowledge. Learners will understand the interaction between communications, knowledge and information. It also briefs how IT systems can be used as a management tool for collecting, storing, disseminating and providing access to knowledge and information. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

This course is designed to enhance the speaking and conversational skills of adult learners in English. Through a combination of interactive activities, discussions, and real-life scenarios, participants will develop the confidence and fluency needed to engage in various social and professional situations. Emphasis will be placed on improving pronunciation, expanding vocabulary, and refining grammar structures to communicate effectively in English.  Course Duration: 10 weeks (20 sessions) Course Objectives: By the end of this course, participants will: 1. Improve their overall speaking fluency and accuracy in English. 2. Enhance their listening skills to understand and respond appropriately in conversations. 3. Expand their vocabulary and idiomatic expressions for effective communication. 4. Develop confidence in speaking English in social and professional settings. 5. Gain a deeper understanding of cultural nuances and non-verbal communication in English-speaking countries. Course Outline: Week 1: Introduction to Conversational English - Icebreaker activities to get to know each other - Assessing participants' current speaking level - Setting personal goals for the course Week 2: Pronunciation and Intonation - Identifying common pronunciation challenges - Practicing correct stress and intonation patterns - Role-playing exercises for clear communication Week 3: Everyday Conversations - Engaging in small talk and greetings - Discussing personal interests and hobbies - Describing daily routines and activities Week 4: Travel and Tourism - Asking for directions and recommendations - Role-playing scenarios at airports, hotels, and tourist attractions - Vocabulary related to travel and cultural experiences Week 5: Socialising and Networking - Discussing personal and professional backgrounds - Participating in group discussions and debates - Practicing active listening and turn-taking in conversations Week 6: Business Communication - Presenting ideas and opinions in a professional setting - Negotiating and persuading effectively - Writing and delivering effective elevator pitches Week 7: Job Interviews and Resume Building - Preparing for job interviews in English - Practicing common interview questions and answers - Crafting a compelling resume and cover letter Week 8: Public Speaking and Presentation Skills - Overcoming public speaking anxiety - Structuring and delivering engaging presentations - Using visual aids and body language effectively Week 9: Cultural Awareness and Non-verbal Communication - Understanding cultural differences in communication - Interpreting body language and gestures - Role-playing cross-cultural scenarios Week 10: Real-life Simulations - Applying all learned skills in real-life scenarios - Group discussions and feedback sessions - Reviewing progress and setting future language goals Note: This syllabus is a guideline and can be customised based on the specific needs and preferences of the participants. You can opt in and out of different modules.