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This course is for customer service professionals, team leaders and technical experts who need to get that extra edge when they email or call their customers.

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Understand the difference between direct and indirect communication. We communicate at our best when balancing directness with indirectness, being frank and diplomatic. Understand how to ask clarification questions to increase clarity and using the correct language with your customer. Learning Objectives Explain the difference between direct and indirect communication, Apply six tips for increasing listening clarity, Communicate in your customer's "language" Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Ready to elevate your healthcare career? Join our Nursing, Phlebotomy, and Medical Terminology course! Acquire vital skills for patient care and medical practices. Enroll now and take the first step towards a fulfilling career in healthcare!

24 Hour Flash Deal **33-in-1 Interpreter Mega Bundle** Interpreter Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Interpreter package online with Studyhub through our online learning platform. The Interpreter bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Interpreter course provides complete 360-degree training on Interpreter. You'll get not one, not two, not three, but 33 Interpreter courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Interpreter courses are yours for as long as you want them once you enrol in this course. This Interpreter Bundle consists the following career oriented courses: Interpreter Diploma Level 3 British Sign Language (BSL) Course 120 Hours TEFL (TESOL) Masterclass TEFL and Teaching Grammar Master English Speaking 1 Master English Speaking 2 Master English Speaking 3 American Sign Language Online Course French Course for Beginners The 100 Most Common Verbs in French German for Beginners Beginner Spanish Course Portuguese Language Course for Beginners Italian Read and Write Arabic Course isiXhosa for Beginners - South African Language Daily Spoken French Daily Spoken French - Lesson 2 - First Conversations Effective Communication Techniques for Teachers and Trainers Conference Event Management Public Speaking: Presentations like a Boss Microsoft Office course Resilience Training: Developing Mental Resilience Conflict Resolution Job Search Skills Effective CV Writing: Crafting Impressive Resumes Time Management Creative Thinking: Techniques and Tools for Problem Solving Corporate Relationship Goals for Success Assertiveness Skills: Developing Confidence and Effective Communication Emotional Intelligence and Human Behaviour Interpersonal Skills for Professional Development: Building Effective Relationships Business Networking Skills Decision Making and Critical Thinking Online Course In this exclusive Interpreter bundle, you really hit the jackpot. Here's what you get: Step by step Interpreter lessons One to one assistance from Interpreterprofessionals if you need it Innovative exams to test your knowledge after the Interpretercourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all 33 Interpreter courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Interpreter certificate and transcript on the next working day Easily learn the Interpreter skills and knowledge you want from the comfort of your home The Interpreter course has been prepared by focusing largely on Interpreter career readiness. It has been designed by our Interpreter specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Interpreter Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Interpreter bundle course has been created with 33 premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Interpreter Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Interpreter Elementary modules, allowing our students to grasp each lesson quickly. The Interpreter course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Interpreter training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Interpreter. Requirements To participate in this Interpreter course, all you need is - A smart device A secure internet connection And a keen interest in Interpreter. Career path You will be able to kickstart your Interpreter career because this course includes various courses as a bonus. This Interpreteris an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Interpreter career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

With a single payment you will gain access to Event Planner including 10 additional premium courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Courses are included with this Event Planner Complete Bundle: Course 01: Event Planner Course 02: Event Management Course 03: Catering Management Course 04: Business Analysis Level 3 Course 05: Interior Design Professional Diploma Course 06: Effective Communication Skills Course 07: Basic Adobe Photoshop Course 08: Professional Photography Diploma Course 09: Customer Relationship Management Course 10: Baking and Cake Decorating Level 2 Course 11: Health and Safety at Workplace If you want to gain a solid understanding of Event Planner and fast track your dream career, then take a step in the right direction with this industry-standard, comprehensive Event Planner course designed by expert instructors. The Event Planner will cover a comprehensive range of 12, you'll have 24/7 online access to the study materials, introductory videos, assessment tests, study resources and tutor support for a lifetime. The Event Planner will help you to develop your skills, confidence and knowledge of this sector, helping to add real value to your CV and personal development. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Event Planner has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Event Planner is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Whether you are looking to brighten up your CV, just starting out in the industry, looking for a career change or just fancy learning something new, this online Event Planner course is perfect! Benefits you'll get choosing Apex Learning for this Event Planner: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Course 01: Event Planner Module 01: Introduction to Event Management Module 02: Role of an Event Planner Module 03: Event Classification Module 04: Events and Clients Module 05: Steps to Plan an Event Module 06: Invitation to the Event Module 07: Event Marketing Module 08: Catering at Events Module 09: Event Decorations Module 10: Cleaning and Waste Disposal Module 11: Event Security Module 12: Developing an Event Planning Business Course 02: Event Management Event Planning Steps for Planning an Event Invitations, Greetings, and Dress Code Table Manners and Table Settings The Event What is Event Management Types of Events Course 03: Catering Management Module 1: An Overview of Catering Business Module 2: Laws and Legislations Regarding food Safety and Hygiene Module 3: Food Safety and Hygiene Module 4: Food Safety in Catering Module 5: Management of Food and Beverage Operations Module 6: Marketing and Human Resource Course 04: Business Analysis Level 3 Module 01: Introduction to Business Analysis Module 02: Business Processes Module 03: Business Analysis Planning and Monitoring Module 04: Strategic Analysis and Product Scope Module 05: Solution Evaluation Module 06: Investigation Techniques Module 07: Ratio Analysis Module 08: Stakeholder Analysis and Management Module 09: Process Improvement with Gap Analysis Module 10: Documenting and Managing Requirements Module 11: Career Prospect as a Business Analyst in the UK Course 05: Interior Design Professional Diploma Module 1: Introduction to Interior Design Module 2: Design Principles Module 3: Project Overview Module 4: Design Elements Module 5: Design Elements Practical Components Module 6: Room by Room Design Module 7: Popular Interior Designs Module 8: Sustainable Design Module 9: Presenting Your Ideas Module 10: Managing Interior Design Business Course 06: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 07: Basic Adobe Photoshop Section 01: Shortcuts & the Brush Section 02: Layers Section 03: Modify Your Portrait Section 04: Watermark & Figures Section 05: Modify Your Text Course 08: Professional Photography Diploma Introduction Exposure Digital Photography Masterclass Focus and Depth of Field Camera Anatomy White Balance and Color Lighting Mobile Photography Equipment - Cameras Equipment - Lenses Equipment - Accessories Photo Scenario - Portrait Photo Scenario - Long Exposure Photo Scenario - Landscape Photo Scenario - Product Photo Scenario - Low Light Photo Scenario - Sports & Action Photo Scenario - Macro Photo Scenario - Street & Architecture Photo Scenario - Events Photo Scenario - Aerial Photo Scenario - Night Intro to Photo Editing Photoshop CC Lightroom Classic CC Lightroom CC Mac Photos Google Photos Photoshop Express Snapseed Sharing Your Photos Starting a Photo Business Selling Stock Photos Printing Wildlife Conclusion Course 09: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 10: Baking and Cake Decorating Level 2 Module 01: Sophisticated Baking & Cake Design Module 02: Icing Module 03: Fondant Making Module 04: Decorating with Fondant Module 05: Everything in Brief Course 11: Health and Safety at Workplace Module 01: Health and Safety at Work and the Laws Module 02: Managing for Health and Safety Module 03: Risk Assessment and Common Risks Module 04: Workplace Health, Safety and Welfare Module 05: Accidents and Ill Health at Work Module 06: Electrical, Fire and Gas Safety Module 07: Safety in Different Work Settings Module 08: Work Equipment Hazards and Risk Control Module 09: Other Health and Safety Hazards at Work How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous certifications required for enrolment on this bundle. It is available to all students, of all academic backgrounds. Requirements Our bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Understanding financial management is crucial for the success of any business. In fact, studies have shown that poor financial management is one of the leading causes of business failure. That's why our Payroll, Tax, Accounting & Business Administration bundle is so important. Whether you're looking to enhance your CV or boost your business acumen, our bundle has something for everyone. Dive into the world of payroll management and gain an in-depth understanding of the intricacies of employee compensation. Develop your accounting skills with our introduction to accounting and accounting and tax courses, and learn to use Xero Projects & Job Costing software like a pro. Our Employment Law Level 3 and Certificate in Anti Money Laundering (AML) courses will give you the knowledge you need to stay on top of regulatory requirements, while our Financial Analysis and Data Analysis in Microsoft Excel Complete Training courses will equip you with the tools you need to make informed business decisions. And it's not just technical skills - our Business Administration Level 3, Decision Making, and Effective Communication Skills Diploma courses will teach you essential soft skills that are vital in any workplace. With hardcopy and PDF certificates included, you'll have tangible proof of your newfound expertise. Invest in yourself and take the first step towards a brighter future. Enrol in our Payroll, Tax, Accounting & Business Administration bundle today. Learning Outcomes of Payroll, Tax, Accounting & Business Administration Upon completion of this course bundle, you will be able to: Gain a comprehensive understanding of payroll management and tax regulations. Develop skills in accounting and financial analysis to make informed business decisions. Learn how to use Xero Projects and Job Costing to manage project finances effectively. Understand employment law and the role of Anti-Money Laundering (AML) regulations in business. Develop proficiency in data analysis using Microsoft Excel. Learn effective communication skills to enhance interpersonal relationships in the workplace. Develop the ability to make strategic business decisions based on critical thinking and problem-solving. Acquire knowledge and skills in business administration to manage and lead a team. This Payroll, Tax, Accounting & Business Administration Bundle Consists of the following Premium courses: Course 01: Payroll Management Course Course 02: Introduction to Accounting Course 03: Accounting and Tax Course 04: Xero Projects & Job Costing Course 05: Employment Law Level 3 Course 06: Certificate in Anti Money Laundering (AML) Course 07: Financial Analysis Course 08: Data Analysis in Microsoft Excel Complete Training Course 09: Business Administration Level 3 Course 10: Decision Making Course 11: Effective Communication Skills Diploma So, enrol now in this Payroll, Tax, Accounting & Business Administration to advance your career! Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses of our Payroll, Tax, Accounting & Business Administration Bundle Certificate, student ID for the title course are included with this Payroll, Tax, Accounting & Business Administration Bundle Full tutor support available from Monday to Friday with this Payroll, Tax, Accounting & Business Administration Free up your time - don't waste time and money travelling for classes Accessible, informative modules of Payroll, Tax, Accounting & Business Administration designed by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the Payroll, Tax, Accounting & Business Administration course from your computer, tablet or mobile device CPD accredited Payroll, Tax, Accounting & Business Administration bundle - improve the chance of gaining professional skills Payroll, Tax, Accounting & Business Administration Curriculum of Payroll, Tax, Accounting & Business Administration Bundle Course 01: Payroll Management Course Payroll System in the UK Basics Company Settings Legislation Settings Pension Scheme Basics Pay Elements The Processing Date Adding Existing Employees Adding New Employees Processing Basics Entering Payments Pre-Update Reports Updating Records e-Submissions Basics Process Payroll (November) Employee Records and Reports Editing Employee Records Process Payroll (December) Resetting Payments Quick SSP An Employee Leaves Final Payroll Run Reports and Historical Data Year-End Procedures Course 2: Introduction to Accounting Section 01: Accounting Fundamental Section 02: Accounting Policies Course 3: Accounting and Tax Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Payee, Payroll and Wages Module 07: VAT Module 08: Corporation Tax Module 09: Double Entry Accounting Module 10: Management Accounting and Financial Analysis Module 11: Career as a Tax Accountant in the UK Course 4: Xero Projects & Job Costing Module 01: Introduction Module 02: Getting Started Module 03: Setting up Staff Module 04: Small Project Example Module 05: Quotes Module 06: Products & Services Module 07: Invoicing Module 08: Reporting Module 09: Bigger Project Example Module 10: Projects and Profit & Loss Module 11: Thank You Course 5: Employment Law Level 3 Module 01: Basic of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination in the Workplace Module 09: Health & Safety at Work Module 10: Dismissal, Grievances and Employment Tribunals Module 11: Workplace Monitoring & Data Protection Course 6: Certificate in Anti Money Laundering (AML) Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Officer Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Course 7: Financial Analysis Module 01: Introduction Module 02: Profitability Module 03: Return Ratio Module 04: Liquidity Ratio Module 05: Operational Analysis Module 06: Detecting Manipulation Course 8: Data Analysis in Microsoft Excel Complete Training Module 01: Modifying a Worksheet Module 02: Working with Lists Module 03: Analyzing Data Module 04: Visualizing Data with Charts Module 05: Using PivotTables and PivotCharts Module 06: Working with Multiple Worksheets and Workbooks Module 07: Using Lookup Functions and Formula Auditing Module 08:Automating Workbook Functionality Module 09:Creating Sparklines and Mapping Data Module 10:Forecasting Data Course 9: Business Administration Level 3 Module 01: Representing Your Boss and Company Module 02: Skills of an Effective Administrator Module 03: Business Writing Skills Module 04: Communication Skills Module 05: Business Telephone Skills Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Organising Meeting and Conferences Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Effective Planning and Scheduling Course 10: Decision Making Module 01: What is Decision Making? Module 02: Stress and Its Impact Module 03: Time Stress and Decision Making Module 04: Personal Level Decision making Under Stress Module 05: Organisational Level Decision making Under Stress Module 06: Decision Making for Conflict Management Course 11: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphics Module 06: Effectively Working for Your Boss CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Payroll, Tax, Accounting & Business Administration This Payroll, Tax, Accounting & Business Administration bundle is perfect for: Individuals looking to start a career in accounting and business administration. Accounting and finance professionals looking to upskill and stay up-to-date with industry standards. Business owners or managers looking to gain a deeper understanding of financial management and business administration. Anyone interested in a career in payroll management, financial analysis, or business administration. Those looking to progress into senior roles within accounting and business administration. Requirements Payroll, Tax, Accounting & Business Administration This Payroll, Tax, Accounting & Business Administration course has been designed to be fully compatible with tablets and smartphones. Career path This Payroll, Tax, Accounting & Business Administration bundle will be beneficial for anyone looking to pursue a career as: Payroll Manager: £23,000 - £45,000 per annum. Financial Analyst: £25,000 - £50,000 per annum. Business Administration Manager: £22,000 - £55,000 per annum. Tax Manager: £30,000 - £65,000 per annum. Finance Director: £70,000 - £120,000 per annum. Certificates Certificate of completion Digital certificate - Included

Give a compliment to your career and take it to the next level. This Dealing With Difficult People will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Dealing With Difficult People will help you keep ahead of the pack. The Dealing With Difficult People incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Dealing With Difficult People will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Dealing With Difficult People, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Dealing With Difficult People course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Dealing With Difficult People Bundle Consists of the following Premium courses: Course 01: Dealing With Difficult People Training Course Course 02: Workplace Confidentiality Course 03: Leadership & Management Diploma Course 04: Anger Management Course 05: People Management Skills Level 3 Course 06: Emotional Intelligence and Human Behaviour Course 07: Conflict Management Course 08: Motivation Skills Course 09: Level 2 Mindfulness for Wellbeing Course 10: Stress Management Training Course 11: Effective Communication Skills Diploma So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery inside the U.K. is Free. International students have to pay a £3.99 postal charge. Curriculum of Bundle Course 01: Dealing With Difficult People Training Course Module 01: Difficult Promo Module 02: Fundamentals Module 03: Foundational Tips and Tools Module 04: Difficult People - Relationships Module 05: Difficult People - Solutions Module 06: Problem - Solving Module 07: Final Notes and Tips Module 08: Bonus Video - dealing With Emotions & Anger Course 02: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 03: Preventing Workplace Violence and Harassment Level 3 Workplace Management: Violence Workplace Management: Harassment Course 04: Anger Management Video 1 Video 2 Video 3 content 1 part A Video 4 content 1 part B Video 5 content 1 part C and content 2 Video 6 content 3 Video 7 content 4 Video 8 content 5 Video 9 Course 05: People Management Skills Level 3 Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law Course 06: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 07: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 08: Motivation Skills Introduction Motivational Skills Motivational Strategies Conclusion Course 09: Level 2 Mindfulness for Wellbeing Introduction & First Concepts Understanding & Beating Anxiety More Anti-Anxiety Skills & Concepts Conclusion Course 10: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! Course 11: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Dealing With Difficult People bundle. Requirements This Dealing With Difficult People course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

***24 Hour Limited Time Flash Sale*** Writing (Creative Writing, Copywriting, Nonfiction Book Writing) Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Unleash your literary potential with our exquisite 8-course bundle: Writing (Creative Writing, Copywriting, Nonfiction Book Writing). Dive deep into the artistic realm with three QLS-endorsed courses: Creative Writing Training, Creative Nonfiction Book Writing, and the prestigious Copywriting Level 5 Diploma. Each QLS-endorsed course comes complete with a hardcopy certificate, providing tangible evidence of your academic prowess. Extend your writing skills further with five CPD QS accredited courses, which explore areas such as Freelance Writing, Novel Writing, Short Story Creation, Content Management, and Starting Your Own Stories. These courses are designed to infuse you with a diverse set of writing styles and methodologies, enhancing your storytelling abilities. Our Writing course bundle helps you sharpen your written communication skills, stimulates your creative thought process, and aids in developing engaging narratives. This selection of courses will take your writing capabilities to a whole new level, irrespective of your chosen genre. Take the first step towards literary accomplishment today with our Writing (Creative Writing, Copywriting, Nonfiction Book Writing) bundle! Key Features of the Writing (Creative Writing, Copywriting, Nonfiction Book Writing) Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Writing (Creative Writing, Copywriting, Nonfiction Book Writing) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Creative Writing Training QLS Course 02: Creative Nonfiction Book Writing QLS Course 03: Copywriting Level 5 Diploma 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Certificate in Freelance Writing Course 02: Creative Writing : Start Writing Your Own Stories Course 03: Creative Writing Course - Novel Course 04: Content Management Course 05: Creative Writing Course - Short Stories In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Writing (Creative Writing, Copywriting, Nonfiction Book Writing) courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Upon completion of this Writing (Creative Writing, Copywriting, Nonfiction Book Writing) bundle, learners will be able to: Develop your creative writing skills and explore different writing styles. Understand the art of nonfiction book writing and its narrative structures. Learn effective copywriting techniques and their applications. Grasp the nuances of freelance writing and its market dynamics. Craft engaging novels and short stories with innovative plots. Manage digital content effectively across various platforms. Learn the steps to start writing your own captivating stories. This comprehensive 8-course Writing (Creative Writing, Copywriting, Nonfiction Book Writing) bundle is your gateway to the world of writing. Our QLS-endorsed courses in Creative Writing Training, Creative Nonfiction Book Writing, and Copywriting Level 5 Diploma provide a solid foundation in writing principles. They explore a range of themes and techniques, helping you weave compelling narratives, create absorbing nonfiction books, and write persuasive copy. Further enhance your writing acumen with our five CPD QS accredited courses. These cover the practical aspects of freelance writing, crafting enchanting novels and short stories, initiating your own creative writing journey, and effective content management. The courses will arm you with the skills to write engaging stories, manage your own freelance writing business, and maintain quality content on various platforms. This bundle will help you unlock your writing potential and foster your literary creativity. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Writing (Creative Writing, Copywriting, Nonfiction Book Writing) bundle is ideal for: Aspiring writers seeking to learn and improve their writing skills. Professionals who want to enhance their copywriting and content management capabilities. Individuals interested in creative writing and wish to start their own stories. Those wanting to venture into freelance writing or write their own nonfiction books. Career path With this Writing (Creative Writing, Copywriting, Nonfiction Book Writing) bundle, you can explore a variety of roles, including: Creative Writer: £20,000-£40,000 Copywriter: £20,000-£50,000 Nonfiction Book Author: Royalties vary based on sales Freelance Writer: Earnings vary depending on the volume and type of work Content Manager: £25,000-£50,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Unlock the power of logistics, supply chain, and retail management with our comprehensive bundle of eight professionally developed courses. This package offers a combination of three QLS-endorsed courses, including Logistic Management, Supply Chain Management, and Retail. Expand your knowledge, refine your strategic abilities, and enhance your career prospects all from the comfort of your home. What's more, each QLS course comes with a tangible hardcopy certificate to exemplify your expertise and dedication. Further, our bundle includes five CPD QS accredited courses that are intricately tailored to provide relevant insights into Product Management, Retail Psychology, Strategic Planning and Analysis for Marketing, Visual Merchandising, and Purchasing and Procurement. This exclusive bundle has been specifically designed to give you a thorough understanding of all aspects of modern retail, logistics, and supply chain management. Our carefully curated content will offer a deep dive into theories, models, and practices that govern these domains. Don't miss out on the opportunity to fortify your knowledge and stand out in the competitive corporate arena. This Logistics, Supply Chain, and Retail Management course bundle could be the key to unlocking your professional potential! Key Features of the QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Investment Banking QLS Course 02: Introduction to Corporate Finance QLS Course 03: Financial Investigator : Financial Crimes 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Financial Analysis Course 02: Financial Reporting Course 03: Anti-Money Laundering (AML) Training Course 04: Internal Audit Skills Diploma Level 5 Course 05: Bookkeeping & Accounting In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator Bundle: Master the foundational principles and techniques of QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator . Develop advanced proficiency in QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator . Enhance your problem-solving and critical thinking abilities within the context of QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator . Cultivate strong communication and collaboration skills essential for success in QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator . This all-encompassing bundle in Logistic, Supply Chain, and Retail Management is designed to equip you with the strategic mindset required to excel in the competitive market. Whether you aspire to manage a retail store, supervise a logistics chain, or excel in the procurement sector, this course bundle will pave your way to success. Each course within the bundle meticulously covers the theoretical aspects of these areas, providing you with a comprehensive understanding. With three QLS-endorsed and five CPD QS accredited courses, this bundle offers a holistic approach to learning. It covers every crucial aspect - from product management and retail psychology to strategic marketing planning and visual merchandising. This in-depth knowledge would be instrumental in making informed decisions, boosting performance, and improving career prospects. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring professionals keen on gaining expertise in logistics, supply chain, and retail management. Individuals looking to enhance their skills in strategic planning, marketing analysis, and visual merchandising. Those aiming for a career change and looking for a solid foundation in the mentioned areas. Professionals already in the field, seeking to upgrade their knowledge and advance their career. Career path Logistics Manager - Average Salary: £34,000-£52,000 Supply Chain Analyst - Average Salary: £27,000-£40,000 Retail Store Manager - Average Salary: £23,000-£30,000 Product Manager - Average Salary: £35,000-£65,000 Strategic Planner - Average Salary: £37,000-£57,000 Purchasing and Procurement Officer - Average Salary: £20,000-£35,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included