Getting Started These qualifications offer individuals the opportunity to build a career in the IT- E Commerce field by fostering a deeper knowledge and comprehension of the industry, while also supporting their progression into technical roles. The comprehensive learning outcomes for all IT-related programs encompass the following objectives: Certainly, here's a rewritten version: Gather, compile, assess, and analyse data from diverse sources. Demonstrate proficient verbal and communication abilities. Exhibit autonomy while also collaborating effectively within a team. Take charge of one's personal development and foster personal growth. Key Benefits Evaluate the essence of entrepreneurship within the technological domain. Comprehend techniques for preserving computer security. Create web applications through the utilization of ASP.NET and ADO.NET. Execute tasks related to user management and file system administration. Conduct routing operations Key Highlights Are you a practicing IT Professional seeking greater knowledge and understanding of the industry to support your development into senior positions? Then, the Qualifi Level 5 Diploma in Information Technology E-Commerce is the ideal starting point for your career journey. The course will pave the way for a career and help individuals prepare to become professional staff and managers of the future in the health and social care sector. Remember! The assessment for the qualification is based on assignments only, and you do not need to worry about taking any exams. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials, along with study guides developed by our Qualifi-approved tutors, will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose the blended learning option, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways Upon completion of the Level 5 Diploma in Information Technology - E-Commerce, graduates may pursue various career paths in education and training, such as: E-commerce Consultant; with an estimated average salary of £36,838 per annum. Digital Marketing Specialist; with an estimated average salary of £33,000 per annum. E-commerce Developer; with an estimated average salary ranging from £50,000 per annum. Online Merchandiser; with an estimated average salary of £31,984 per annum. About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment based Assessment No exam Entry Requirements The qualification has been intentionally designed to ensure accessibility without unnecessary obstacles hindering entry and advancement. To enrol in the qualification, you should: • Have a certain level of proficiency and hold a Qualification at Level 4, such as 'A' LEVEL or any vocational certificate. • Be actively pursuing additional professional development to acquire job-related skills and practical knowledge. • For international students whose first language is not English, they will need to have a score of 6 or above in IELTS (International English Language Testing System). Progression Learners who successfully complete any of the corresponding QUALIFI Level 5 Diplomas in IT - E Commerce have various advancement options, including: Transitioning to the QUALIFI Level 6 Diplomas in IT - E Commerce. Moving on to the final year of undergraduate programs in fields like Computer Science, Information Technology, or related disciplines. Entering the workforce directly in a relevant professional capacity Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Technopreneurship Reference No : F/617/6740 Credit : 20 || TQT : 200 This unit's objective is to equip learners with the requisite knowledge and competencies for initiating a technology-driven business venture. This encompasses comprehending the traits associated with entrepreneurship, strategizing, marketing, and financial aspects. UNIT2- Network Security Reference No : J/617/6741 Credit : 20 || TQT : 200 The goal of this unit is to furnish learners with insights into network security concerns within networked settings and the procedures for averting and identifying prevalent security incidents. UNIT3- C#.NET Programming Reference No : L/617/6742 Credit : 20 || TQT : 200 The objective of this unit is to impart foundational concepts and principles of ASP.NET programming using C#. This will empower learners with the ability to create dynamic web pages employing server-side programming methodologies. UNIT4- System Administration Reference No : R/617/6743 Credit : 20 || TQT : 200 The goal of this unit is to furnish learners with the essential knowledge required for system administration in both Linux and Windows environments. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Whether you are planning to start a career in the gas industry or you want to learn about gas safety for reasons, this Gas Safe Training - CPD Certified bundle will suit your needs perfectly. In this course, you will get detailed step-by-step lessons which will teach you the UK's gas safety legislation. Additionally, you get amazing lessons on combustion, gas transmission systems, ventilation, tightness testing, meter regulator check, gas safety devices, chimney standards, chimney inspection and testing, gas appliances, etc. By the end of this Gas Safe Training course, you will have a deep understanding of gas safety and everything related to domestic and commercial gas and oil. Along with this Gas Safe Training Course, you will get 11 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Gas Safe Training Bundle Consists of the following Premium courses: Courses are included in this Gas Safe Training Bundle? Course 01: Gas Safe Training Course 02: Level 2 Domestic Gas Course Course 03: Overview of Oil and Gas Industry Course 04: Oil and Gas Management Course 05: Spill Management Training Course 06: COSHH Awareness Level 3 Course 07: DSEAR Training Course 08: Electrical and Fire Safety Training - Level 2 Course 09: Working in Confined Spaces Course 10: RIDDOR Training Course 11: First Aid Training Enrol now in Gas Safe Training To advance your career, and use the premium study materials from Apex Learning. Learning Outcomes: Understand the fundamentals of the oil and gas safety Analyse the economics and finance of oil and gas projects Implement effective project management and risk analysis strategies Develop a comprehensive understanding of oil, gas, and petroleum markets, products, and refining processes. Gain proficiency in inorganic chemistry, logistics, and safety regulations for hazardous substances. Acquire skills in emergency response, first aid, and incident management within the industry setting. Enhance carbon literacy and promote sustainable practices in the oil and gas sector. The Gas Safe bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Gas Safe Training Expertise and essential knowledge, which will assist you in reaching your goal. How will I get my Certificate? After successfully completing the Gas Safe course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Gas Safe bundle. Disclaimer: Please note that completing this Gas Safe course will not permit you to work professionally. These courses are for your personal development and household skills. Requirements This Gas Safe Training Course has been designed to be fully compatible with tablets and smartphones. Career path Having this Gas Safety expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Gas Safe) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included
Level 3 & 4 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
Level 3 & 4 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
>> Diploma in Healthcare Support Level 3 << Healthcare support staff can work in various areas related to patient care and treatment in both public and private care facilities. The support staff's role is to aid healthcare professionals in diagnosing, treating, and caring for patients. The Diploma in Healthcare Support Level 3 prepares students to work in a range of healthcare support settings by providing the knowledge, understanding, and skills they require. The qualification covers personal health, safety and wellbeing in care settings, responsibilities of a care worker, understanding mental health problems, development in care settings and much more. This Diploma in Healthcare Support Level 3 course is the perfect way to kickstart your career in the healthcare sector. The course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Learning Outcomes After completing Diploma in Healthcare Support Level 3 course, the learner will be able to: Understand how to promote personal development in care settings. Understand principles of safeguarding adults. Understand how to promote health, safety and well-being in care settings. Understand the principles of infection prevention and control. Understand why effective communication is important in the work setting. Understand working relationships in care settings. Implement good practise in handling information. Gain deep knowledge about mental health problems. Understand the principles of therapeutic group activities. Understand current legislation, national guidelines, policies, protocols and good practices to obtain a client history. Recognise the causes and prevalence of suicidal behaviour. Why Choose Diploma in Healthcare Support Level 3 Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ** Courses are included in this Diploma in Healthcare Support Level 3 Course ** Course 01: Level 3 Diploma in Healthcare Support Course 02: Healthcare Management Training Course 03: Diabetes Awareness Training **Other Benefits of Diploma in Healthcare Support Level 3 Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Diploma in Healthcare Support Level 3 course] >> Diploma in Healthcare Support Level 3 << Course Curriculum of Level 3 Diploma in Healthcare Support Module 01: Promote Personal Development in Care Settings Module 02: Promote Safeguarding and Protection in Care Settings Module 03: Promote Health, Safety and Wellbeing in Care Settings Module 04: Understand Mental Well-Being and Mental Health Promotion Module 05: Causes and Spread of Infection Module 06: Promote Communication in Care Settings Module 07: Responsibilities of a Care Worker Module 08: Promote Effective Handling of Information in Care Settings Module 09: Understand Mental Health Problems Module 10: The Principles of Infection Prevention and Control Module 11: Cleaning, Decontamination and Waste Management Module 12: Duty of Care in Care Settings Module 13: Promote Equality and Inclusion in Care Settings Module 14: Promote Person-Centred Approaches in Care Settings Module 15: Study Skills for Senior Healthcare Support Workers Module 16: Undertake Personal Hygiene Activities with Individuals Module 17: Implement Therapeutic Group Activities Module 18: Obtain a Client History Module 19: Care for the Elderly Module 20: Understand Mental Health Interventions Module 21: Understanding Suicide Interventions >> -------------------- << Assessment Method After completing each module of the Diploma in Healthcare Support Level 3 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Diploma in Healthcare Support Level 3 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Diploma in Healthcare Support Level 3 course is designed for those who want to work or are already working in various settings within the NHS and private care facilities. Requirements There are no specific requirements for Diploma in Healthcare Support Level 3course because it does not require any advanced knowledge or skills. Career path The Diploma in Healthcare Support Level 3 qualification content applies to a variety of roles, some of which are listed below: Senior Healthcare Support Worker Senior Healthcare Assistant Maternity Support Worker Theatre Support Worker Mental Health Support Worker Children and Young People Support Worker Therapy Support Worker Enablement Worker Rehabilitation Assistant Certificates Certificate of completion Digital certificate - Included
>> Diploma in Healthcare Support << Healthcare support staff can work in various areas related to patient care and treatment in both public and private care facilities. The support staff's role is to aid healthcare professionals in diagnosing, treating, and caring for patients. The Diploma in Healthcare Support prepares students to work in a range of healthcare support settings by providing the knowledge, understanding, and skills they require. The qualification covers personal health, safety and wellbeing in care settings, responsibilities of a care worker, understanding mental health problems, development in care settings and much more. This Diploma in Healthcare Support course is the perfect way to kickstart your career in the healthcare sector. The course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Learning Outcomes After completing Diploma in Healthcare Support course, the learner will be able to: Understand how to promote personal development in care settings. Understand principles of safeguarding adults. Understand how to promote health, safety and well-being in care settings. Understand the principles of infection prevention and control. Understand why effective communication is important in the work setting. Understand working relationships in care settings. Implement good practise in handling information. Gain deep knowledge about mental health problems. Understand the principles of therapeutic group activities. Understand current legislation, national guidelines, policies, protocols and good practices to obtain a client history. Recognise the causes and prevalence of suicidal behaviour. Why Choose Diploma in Healthcare Support Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ** Courses are included in this Diploma in Healthcare Support Course ** Course 01: Level 3 Diploma in Healthcare Support Course 02: Healthcare Management Training Course 03: Diabetes Awareness Training **Other Benefits of Diploma in Healthcare Support Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Diploma in Healthcare Support course] >> Diploma in Healthcare Support << Course Curriculum of Level 3 Diploma in Healthcare Support Module 01: Promote Personal Development in Care Settings Module 02: Promote Safeguarding and Protection in Care Settings Module 03: Promote Health, Safety and Wellbeing in Care Settings Module 04: Understand Mental Well-Being and Mental Health Promotion Module 05: Causes and Spread of Infection Module 06: Promote Communication in Care Settings Module 07: Responsibilities of a Care Worker Module 08: Promote Effective Handling of Information in Care Settings Module 09: Understand Mental Health Problems Module 10: The Principles of Infection Prevention and Control Module 11: Cleaning, Decontamination and Waste Management Module 12: Duty of Care in Care Settings Module 13: Promote Equality and Inclusion in Care Settings Module 14: Promote Person-Centred Approaches in Care Settings Module 15: Study Skills for Senior Healthcare Support Workers Module 16: Undertake Personal Hygiene Activities with Individuals Module 17: Implement Therapeutic Group Activities Module 18: Obtain a Client History Module 19: Care for the Elderly Module 20: Understand Mental Health Interventions Module 21: Understanding Suicide Interventions >> -------------------- << Assessment Method After completing each module of the Diploma in Healthcare Support Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Diploma in Healthcare Support course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Diploma in Healthcare Support course is designed for those who want to work or are already working in various settings within the NHS and private care facilities. Requirements There are no specific requirements for Diploma in Healthcare Support course because it does not require any advanced knowledge or skills. Career path The Diploma in Healthcare Support qualification content applies to a variety of roles, some of which are listed below: Senior Healthcare Support Worker Senior Healthcare Assistant Maternity Support Worker Theatre Support Worker Mental Health Support Worker Children and Young People Support Worker Therapy Support Worker Enablement Worker Rehabilitation Assistant Certificates Certificate of completion Digital certificate - Included
Managing Stress and Building Resilience: Virtual In-House Training Stress has an impact on all of us at some point in our professional lives. Learning how to manage stress and build resilience will result in higher professional productivity, better health, and more sustainable living habits. It will also help us create a physical - and emotional - work-life balance. In this one-day workshop, you will learn practical solutions to sustain behavior change that can positively impact your life on both a professional and personal level. When you are able to reduce the level of negative stress that affects you, your performance improves, along with your health and happiness. The objective of this course is therefore not only to create awareness around emotional well-being in a work context, but also to help participants create a better overall balance between the investment they make in their personal and professional lives. This course covers how our perceptions affect our beliefs and how our beliefs affect our actions. You will learn a host of stress-reduction techniques, while exploring your own stress triggers and responses. Highly interactive, the sessions cover a blend of theory, discussions, and exercises. You will explore concepts with fellow participants within a safe environment where skills and habits can be developed, sharpened, and improved. What You Will Learn At the end of this program, you will be able to: Identify what stress feels like and what the typical symptoms and reactions are to stress Analyze your own responses to stressful events and the consequences of those reactions Organize your work structure to reduce stress and build resilience Recognize activities that drain you and those that give you energy Generate relief from stressful events Cultivate a mindset of resilience Better manage your time, work commitments, and personal boundaries in order to be most effective at your job Getting Started What is stress? Beliefs and thinking errors Work-life balance Drainers and energizers Stress reduction techniques Time management Summary and Next Steps
Writing Clear Business Communication (Virtual) Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete. This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach. What You Will Learn You'll learn how to: Plan and prioritize each day's activities in a more efficient, productive manner Establish strategies to execute priorities and overcome procrastination Understand how to make trade-offs when faced with fire drills How to set and communicate boundary conditions Getting Started Introductions Course orientation Participants' expectations Foundation Concepts Exercise: A day in your life Resources to implement change o Mind-set o Tool-set o Skill-set What is your time really worth? The dynamics of procrastination The myth of multi-tasking Brain Rules - how to optimize your efficiency Organization and Prioritization Time management best practices Goal setting Exercise: Identifying your priorities The importance of organization Time management framework Prioritizing time Time Management Techniques Tips for managing time Nine ways to overcome procrastination The STING technique Managing your time o Handling unplanned urgencies o Dealing with information overload Delegation and managing others' time Creating your personal action plan
Managing Stress and Building Resilience: In-House Training Stress has an impact on all of us at some point in our professional lives. Learning how to manage stress and build resilience will result in higher professional productivity, better health, and more sustainable living habits. It will also help us create a physical - and emotional - work-life balance. In this one-day workshop, you will learn practical solutions to sustain behavior change that can positively impact your life on both a professional and personal level. When you are able to reduce the level of negative stress that affects you, your performance improves, along with your health and happiness. The objective of this course is therefore not only to create awareness around emotional well-being in a work context, but also to help participants create a better overall balance between the investment they make in their personal and professional lives. This course covers how our perceptions affect our beliefs and how our beliefs affect our actions. You will learn a host of stress-reduction techniques, while exploring your own stress triggers and responses. Highly interactive, the sessions cover a blend of theory, discussions, and exercises. You will explore concepts with fellow participants within a safe environment where skills and habits can be developed, sharpened, and improved. What You Will Learn At the end of this program, you will be able to: Identify what stress feels like and what the typical symptoms and reactions are to stress Analyze your own responses to stressful events and the consequences of those reactions Organize your work structure to reduce stress and build resilience Recognize activities that drain you and those that give you energy Generate relief from stressful events Cultivate a mindset of resilience Better manage your time, work commitments, and personal boundaries in order to be most effective at your job Getting Started What is stress? Beliefs and thinking errors Work-life balance Drainers and energizers Stress reduction techniques Time management Summary and Next Steps
Facilitating Effective Meetings (Virtual) Billions of dollars and exorbitant amounts of time are wasted annually across the globe because of organizations' meeting practices. This contributes to serious performance problems for both organizations and employees, and it has a serious impact on culture and morale. But despite the costs and consequences, every-day people in any role have the ability to change that. They can reduce cost, improve productivity, and enhance their workplace cultures by improving their meeting facilitation skills. And that is because facilitation skills start in the planning stage, not in the live meeting stage. In this course, participants will learn that their responsibility as a facilitator is to be a steward of time, money, relationships, and performance. To do that, they will learn to estimate costs of meetings and practice a variety of strategic thinking and analysis tasks to effectively plan results-aligned meetings. They will also apply several techniques and strategies to proactively prevent and deal with conflict in meetings, as well as give objective, constructive feedback to others in order to create behavior change during meetings. Participants must bring laptops with them and have internet access during the course (both virtual classroom and traditional classroom). The laptops are needed for specific activities. Also note that this course pairs well with IIL's Conflict Resolution Skills and Decision Making and Problem Solving courses, which go much deeper into related skills and tools that support effective meeting facilitation. What you will Learn At the end of this program, you will be able to: Estimate the financial and time costs of attendance for real-world meetings Use a performance formula to define the purpose of meetings Describe the responsibilities and qualities of an effective facilitator Analyze situations to determine when a meeting is necessary Articulate performance-driven meeting goals and results Align meeting goals and results Strategize to invite, involve, and exclude appropriate attendees Explain research-based best practices for meeting decisions and agenda development Create an effective agenda for a results-driven meeting Apply proactive tools and strategies for relationship-building dealing with meeting conflict Give constructive behavioral feedback using the Situation-Behavior-Impact® technique Getting Started The Business Case for Effective Facilitation Embracing the research on meetings Estimating the real costs of meetings Determining a meeting's performance value Clarifying the meeting facilitator's role Facilitating the Meeting Plan Determining if a meeting is necessary Aligning meeting goals with meeting types Identifying the right attendees Creating a strategically effective agenda Facilitating the Live Meeting Building relationships from the start Dealing with conflict proactively Giving feedback on unproductive behavior Summary and Next Steps