Every successful organisation around the world relies on effective process management. Process managers are responsible for planning, implementing, monitoring, assessing, and optimising a wide range of critical processes, regardless of the size, nature, or objectives of the business. Process management is a position of unique responsibility because it directly contributes to the success or failure of the business as a whole. At the same time, it offers ambitious professionals the opportunity for limitless career advancement. Business process managers with advanced skills and competencies are in high demand worldwide. This Business Process Management : BPM course will give you a thorough understanding of Business Process Management by introducing key concepts, strategies, and in-depth information. This Business Process Management : BPM course will provide real-world knowledge and expertise from industry professionals and practitioners. This exclusive Business Process Management : BPM course is beneficial to both newcomers and existing workforce members. Learning Outcomes After completing Business Process Management : BPM course, the learner will be able to: Understand business process management and related concepts. Understand the evolution of enterprise systems architectures. Understand business process modelling foundation. Have a thorough understanding of process orchestrations and process choreographies. Understand the properties of business processes. Gain in-depth knowledge of architectures and methodologies. Understand business-process management methodology. Why Choose Business Process Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Other Benefits of this Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Business Process Management : BPM course ] Course Curriculum *** Business Process Management : BPM *** Module 1: Introduction to Business Process Management Motivation and Definitions Business Process Lifecycle Classification of Business Processes Module 2: Evolution of Enterprise Systems Architectures Traditional Application Development Enterprise Applications and their Integration Enterprise Modelling and Process Orientation Workflow Management Enterprise Services Computing Module 3: Business Process Modelling Foundation Conceptual Model and Terminology Abstraction Concepts From Business Functions to Business Processes Process Models and Process Instances Process Interactions Modelling Process Data Modelling Organisation Modelling Operation Module 4: Process Orchestrations Control-Flow Patterns Petri Nets Event-driven Process Chains Workflow Nets Graph-Based Workflow Language Module 5: Process Choreographies Development Phases Choreography Design Process Choreography Implementation Module 6: Properties of Business Processes Data Dependencies Object Lifecycle Conformance Structural Soundness Soundness Module 7: Architectures and Methodologies Workflow Management Architectures Flexible Workflow Management Web Services and their Composition Module 8: Business Process Management Methodology Methodology Overview Phases in Detail ------------------------- Assessment Method After completing each module of the Business Process Management : BPM, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Business Process Management : BPM course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Business Process Management : BPM course is ideal for anyone who desires to enhance their business process-management skills. Requirements There are no specific requirements for this Business Process Management : BPM because it does not require any advanced knowledge or skills. Career path After completing this Business Process Management : BPM course, you will have the knowledge to start a career as: Business Process Manager Business Analyst Entrepreneur Business Owner Certificates Certificate of completion Digital certificate - Included
Accredited by CPD QS | Interactive Lessons | Tutor Support included | Special Price
Duration 2 Days 12 CPD hours This course is intended for Account manager Deployment engineer Deployment project manager Sales engineer Overview After taking this course, you should be able to: Describe CCE flows and processes required to support and troubleshoot the PCCE deployment Introduce the many diagnostic tools available to the engineer responsible for troubleshooting a PCCE environment Apply troubleshooting tools and techniques to address issues with CCE Certificates, Cisco Finesse, and PCCE Deployment The Troubleshooting Cisco Contact Center Enterprise (CCET) v1.0 course is focused on Day 2 support of a Packaged Contact Center Enterprise (PCCE) deployment by Tier 3 support personnel. Cisco© PCCE provides an enterprise-class contact center in a prepackaged deployment model that offers simplified deployment, operation, and maintenance. You will learn to identify the processes and tools used to diagnose common deployment issues so that support personnel can select optimal methods to resolve those issues CCE Flows and Process Review Troubleshooting and Support Methodology PCCE Component Review PCCE Call Flow Review CCE Diagnostic Tools Diagnostic Framework Suite Run Analysis Manager Run Unified System Command-Line Interface (CLI) Troubleshooting CCE Troubleshoot Certificates Troubleshoot Cisco Finesse Troubleshoot a PCCE Deployment Additional course details: Nexus Humans Cisco Troubleshooting Cisco Contact Center Enterprise v1.0 (CCET) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Troubleshooting Cisco Contact Center Enterprise v1.0 (CCET) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
ð Unlock the Power of Chinese Chromotherapy with Our Exclusive Online Course! ð ð Introducing the Chinese Chromotherapy Certification Course: Illuminate Your Path to Holistic Healing! ð Are you ready to embark on a journey that transcends the boundaries of traditional healing? Dive into the enchanting world of color therapy with our comprehensive online course - Chinese Chromotherapy Certification! ð Module 1: Fundamentals of Color Therapy Discover the foundational principles that have made Chinese Chromotherapy a revered practice for centuries. In this module, you will: ⨠Explore the Origins: Delve into the rich history of Chinese Chromotherapy and its roots in ancient Chinese medicine. ⨠Color Psychology: Uncover the profound impact each color has on the human mind, body, and spirit. ⨠Energy Channels: Learn how colors influence the flow of energy through meridians, promoting balance and vitality. ⨠Practical Applications: Gain hands-on experience with basic color therapy techniques to enhance your understanding. ð Module 2: Application of Color Therapy Now that you've mastered the fundamentals, it's time to put your knowledge into action! In this module, you will: ⨠Chromotherapy in Practice: Explore real-life case studies showcasing the transformative effects of Chinese Chromotherapy. ⨠Customized Treatments: Develop the skills to create personalized color therapy plans tailored to individual needs. ⨠Incorporate into Daily Life: Discover how to integrate color therapy seamlessly into daily routines for sustained well-being. ⨠Certification Assessment: Showcase your expertise through a comprehensive certification assessment, validating your proficiency in Chinese Chromotherapy. ð Why Choose Our Chinese Chromotherapy Certification Course? ð Expert Guidance: Learn from seasoned professionals with a wealth of experience in Chinese Chromotherapy. ð Flexibility: Study at your own pace, with 24/7 access to course materials from the comfort of your home. ð Interactive Learning: Engage in dynamic discussions, practical exercises, and immersive activities to enhance your learning experience. ð Global Community: Connect with like-minded individuals from around the world, fostering a supportive network of fellow chromotherapy enthusiasts. ð Lifetime Access: Enjoy unlimited access to course updates and resources, ensuring your knowledge remains current and relevant. ð Elevate your healing journey and become a certified Chinese Chromotherapy practitioner today! Enroll now and illuminate the path to holistic well-being. ð Course Curriculum Fundamentals of Color Therapy Color Therapy- Programme Overview 00:00 Color Therapy- Basics Of Light And Colour 00:00 Color Therapy- Foundations Of Colour Therapy 00:00 Application of Color Therapy Colour Therapy_ Methods of Application 00:00 Violet Color Therapy 00:00 INDIGO Color Therapy 00:00 BLUE Color Therapy 00:00 GREEN Color Therapy 00:00 Yellow Color Therapy 00:00 Orange Color Therapy 00:00 Red Color Therapy 00:00 Pink Color Therapy 00:00 Brown Color Therapy 00:00 Gray Color Therapy 00:00 White Color Therapy 00:00 Black Color Therapy 00:00
Did you know that the UK warehouse industry is booming? A recent report suggests a growth of 10% in the next five years, creating a significant demand for skilled warehouse operatives. The Warehouse Operative & Manual Handling Training equips you with the theoretical knowledge to excel in this fast-paced and rewarding field. This comprehensive course is designed to provide a strong foundation in both warehouse operations and safe manual handling practices. Throughout the course, you'll gain the theoretical understanding required to perform warehouse tasks efficiently and prioritize safety in the workplace. Get 2 CPD Accredited Courses for only £15! Offer Valid for a Limited Time!! Hurry Up and Enrol Now!!! Course 01: Warehouse Operative Course 02: Manual Handling Interactive Training Warehouse Operative and Manual Handling Course Learning Outcomes: Understand core warehouse operations and management principles. Apply effective stock control and inventory management techniques. Identify and comply with relevant health and safety regulations in a warehouse environment. Develop a strong understanding of safe manual handling practices to minimize the risk of injury. Implement effective order picking, packaging, and dispatching procedures. Master strategies for optimizing warehouse layout and organization. Why would you choose the course: Lifetime access to Warehouse course materials Full tutor support is available from Monday to Friday with the Warehouse course Learn Warehouse Operative skills at your own pace from the comfort of your home Gain a complete understanding of the Warehouse course A 100% learning satisfaction guarantee with your Warehouse course Warehouse Operative This module delves into the exciting world of warehouse operations. You'll explore key concepts in warehouse management, learning how to optimize stock control, maintain accurate inventory records, and ensure efficient order fulfillment. The Warehouse Operative & Manual Handling Training emphasizes theoretical knowledge on warehouse layout and organization, allowing you to understand how to optimize space for efficient product flow. Manual Handling Interactive Training The Manual Handling Interactive Training focuses on safety in the workplace. This module equips you with the theoretical knowledge to identify and assess risks associated with manual handling tasks. You'll learn about proper lifting techniques, safe working postures, and the importance of using appropriate equipment to minimize the risk of injury. The Warehouse Operative & Manual Handling Training emphasizes the importance of following health and safety regulations to create a safe and productive work environment. Warehouse Operative Curriculum Breakdown of the Warehouse Operative Course Module 01: The Role of Warehouse Module 02: Introduction to Warehouse Safety Module 03: Health and Safety Management in Warehouses Module 04: General Warehouse Hazards Module 05: Manual and Mechanical Handling Module 06: Site Safety Curriculum Breakdown of the Manual Handling Interactive Training Course: Module 01: Introduction to Manual Handling Module 02: Manual Handling Injuries, Prevention and Reporting Accidents Module 03: Manual Handling Risk Assessments and Legislation Module 04: Reducing, Controlling Risks and Safe Practices Module 05: Test Your Knowledge CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is perfect for: Individuals seeking a career in the warehouse industry. Those looking to upskill and enhance their employability. People interested in understanding the theoretical underpinnings of warehouse operations and manual handling. Anyone who wants to gain a competitive edge in the job market. Those seeking a flexible learning option to fit around their busy schedules. Individuals who prefer a theory-based approach to learning. Requirements There are no specific prerequisites for this Warehouse Operative & Manual Handling Training. However, a basic understanding of warehouse operations and health and safety principles would be beneficial. Career path After completing this course, you can explore trendy and in-demand jobs related to Warehouse Operative & Manual Handling. Warehouse Operative: £18K to £25K per year Forklift Operator: £20K to £28K per year Inventory Controller: £22K to £30K per year Logistics Coordinator: £23K to £32K per year Warehouse Supervisor: £25K to £35K per year Certificates 2 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 Delivery Charge: Inside the UK: Free Outside of the UK: £9.99
Description Learn to create data dashboard and visualization within minutes using Microsoft Power BI. Microsoft Power BI - Master Power BI in 90 Minutes! course teaches you how to transform your data into live dashboards and reports and helps you to find answers to your company's most important questions. Microsoft Power BI is data visualization software. It is a business analytics service provided by Microsoft that will deliver insights throughout your organization. You can connect hundreds of data sources. It simplifies data prep and drives ad hoc analysis. Microsoft Power BI - Master Power BI in 90 Minutes! course covers all the essential features and usage of Microsoft Power BI and guides you to use the program for organizing your business tasks. Throughout the course, you will learn how to unify data from many sources to create interactive, immersive dashboards and reports which will provide actionable insights and drive business results. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Power BI - Master Power BI in 90 Minutes! is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Power BI - Master Power BI in 90 Minutes! is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Power BI - Introduction Overview of Power BI Course 00:02:00 Power BI Intro 00:03:00 03 - Power BI High Level Flow 00:02:00 04 - Install and Sign Up 00:03:00 05 - Power Query Intro 00:05:00 06 - Power Pivot Intro 00:01:00 07 - Power View Intro 00:02:00 Your First Power BI Dashboard 08 - Big Picture 00:02:00 09 - Get Data 00:07:00 10 - How to Get More Data 00:01:00 11 - Modelling Data 00:03:00 12 - Adding Relationships Manually 00:02:00 13 - Visualization 00:05:00 14 - Visualization Customization 00:01:00 15 - More Visualizations 00:02:00 16- Visualization Format and Analytics 00:03:00 17 - Ask a Question 00:02:00 Your Advanced Power BI Dashboard with Real Live Data Adv 01 - Real World Example 00:06:00 Adv 02 - Get Data 00:13:00 Adv 03 - Modelling Data 00:05:00 Adv 04 - Visualization with multiple charts 00:11:00 Adv 05 - Publishing 00:05:00 Adv 06 - Power BI Website 00:08:00 Course Bounses FINAL 00:01:00 Resources Resources - Microsoft Power BI - Master Power BI in 90 Minutes! 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
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Hone and apply advanced interpersonal communication skills within diverse sales contexts, ensuring effective communication with clients from various backgrounds. Display active listening skills as a cornerstone of successful sales conversations, actively engaging with customers to uncover their unique needs and preferences. Cultivate expertise in building and nurturing enduring client relationships, appreciating the significance of long-term partnerships in the sales process. Master the art of crafting and employing strategic questions to extract comprehensive information from clients, facilitating personalised and effective sales interactions. Apply consultative selling methods to systematically understand and address client needs, promoting tailored solutions for enhanced customer satisfaction. Acquire an in-depth knowledge of the products and services offered, enabling the delivery of comprehensive and persuasive sales pitches. 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Refine cold calling and prospecting skills, employing advanced strategies to generate high-quality leads and opportunities. Harness social selling techniques across various platforms, capitalising on digital channels for enhanced outreach and relationship building. Develop a strategic approach to account management, tailoring sales strategies to the unique needs and goals of key clients. Establish and enhance a personal brand within the sales profession, cultivating a distinctive and memorable professional identity. Proficiently navigate both online and offline sales channels, integrating a multi-channel approach for maximised market reach. Implement advanced follow-up strategies, maintaining persistent yet personalised communication with potential clients to drive conversions. Develop a sophisticated understanding of the sales lifecycle, anticipating and addressing challenges at each stage for consistent success. Execute upselling and cross-selling strategies with finesse, leveraging existing relationships to expand product or service offerings. Navigate the legal and regulatory landscape of sales adeptly, ensuring compliance and mitigating risks in all transactions. Enhance relationship-building skills with key stakeholders, establishing mutually beneficial partnerships for sustained success. Master the integration of technology in sales, incorporating Artificial Intelligence tools for enhanced efficiency and effectiveness. Apply emotional intelligence principles in sales interactions, fostering empathetic and authentic connections with clients. Develop collaborative teamwork skills, facilitating cohesive efforts within sales teams for collective success. Demonstrate resilience and perseverance in the face of challenges, maintaining motivation and composure in dynamic sales environments. Adapt to changes in market conditions and customer needs, staying agile and responsive to evolving sales landscapes. Develop polished written communication skills for creating impactful proposals, emails, and other sales materials. Understand and apply principles of effective pricing strategies, ensuring competitive yet profitable positioning in the market. Cultivate expertise in solution-based selling, tailoring offerings to address specific customer challenges and goals. Demonstrate cultural sensitivity in international sales, adapting sales approaches to diverse cultural contexts. Apply techniques for objection prevention through proactive and strategic communication, anticipating and addressing concerns before they arise. Master the art of crafting and delivering compelling sales pitches, captivating audiences with persuasive narratives. Embrace the use of storytelling in sales presentations, creating memorable and relatable narratives to reinforce key messages. Exhibit proficiency in relationship-based selling, leveraging genuine connections for sustained customer loyalty. Develop and maintain accurate and insightful sales reports, utilising data for continuous improvement and informed decision-making. Recognise the critical role of networking in sales, expanding professional connections for enhanced opportunities. Refine skills in handling difficult customers and resolving complaints, ensuring customer satisfaction even in challenging situations. Utilise persuasive writing techniques in sales materials, creating compelling content that resonates with target audiences. Understand the impact of social and cultural factors on sales, adapting approaches to align with societal norms and expectations. Implement advanced negotiation and deal-closing techniques, ensuring mutually beneficial agreements for all parties involved. Apply basic financial analysis skills for sales forecasting, incorporating financial insights into strategic planning. Understand and apply the principles of value-based selling, aligning product or service offerings with customer values and priorities. Develop skills in objection prevention through effective communication, creating a positive and proactive sales environment. Proficiently navigate various online sales platforms and marketplaces, capitalising on digital channels for increased sales opportunities. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Develop proficiency in strategic account planning, ensuring a comprehensive and tailored approach to key accounts. Create and deliver compelling product demonstrations, showcasing features and benefits in a memorable and persuasive manner. Apply effective strategies for handling customer feedback, using feedback as a tool for continuous improvement. Understand the importance of brand loyalty in sales, implementing strategies to foster and reinforce customer loyalty. Develop skills in handling sales objections gracefully, turning objections into opportunities for further engagement. Demonstrate proficiency in using social media for sales outreach, harnessing the power of digital platforms for enhanced visibility. Apply effective strategies for handling and closing complex sales, navigating intricate sales processes with finesse. Master the use of analytics for optimizing sales strategies, leveraging data for data-driven decision-making. Understand the principles of value proposition development, crafting compelling value propositions that resonate with target customers. 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Understand the impact of cultural diversity on sales, adapting sales approaches to different cultural contexts. Learn effective ways to build credibility with clients, establishing trust as a foundation for successful sales relationships. Master the use of analytics for optimizing sales performance, leveraging data-driven insights for continuous improvement. Demonstrate proficiency in creating personalised sales strategies, tailoring approaches to individual client needs and preferences. Develop skills in creating persuasive sales proposals, compelling clients to take desired actions. Understand the principles of solution-focused selling, offering tailored solutions to meet specific customer needs. Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Sales & Marketing bundle! This bundle is also ideal for professionals looking for career advancement. 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Give a compliment to your career and take it to the next level. This High-income Skill Training including Sales, Digital Marketing, Project Management & IT bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this High-income Skill Training including Sales, Digital Marketing, Project Management & IT bundle will help you stay ahead of the pack. Throughout the High-income Skill Training including Sales, Digital Marketing, Project Management & IT programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this High-income Skill Training including Sales, Digital Marketing, Project Management & IT course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This High-income Skill Training including Sales, Digital Marketing, Project Management & IT Bundle Consists of the following Premium courses: Course 01: Sales and Marketing Skills Level 3 Course 02: Digital Marketing Course 03: Digital Marketing - Growth Hacking Techniques Course 04: Social Media Strategist Training Course 05: Disruptive Innovation for Business Course 06: Customer Relationship Management Course 07: Influencing and Negotiating Course 08: Project Management Course Course 09: Project Management Skills for Manager Course 10: Functional Skills IT Course 11: Time Management Enrol now in High-income Skill Training including Sales, Digital Marketing, Project Management & IT to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your High-income Skill Training including Sales, Digital Marketing, Project Management & IT expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum of Bundle Course 01: Sales and Marketing Skills Level 3 Module One - Getting Started Module Two - Understanding the Talk Module Three - Getting Prepared to Make the Call Module Four - Creative Openings Module Five - Making Your Pitch Module Six - Handling Objections Module Seven - Sealing the Deal Module Eight - Following Up Module Nine - Setting Goals Module Ten - Managing Your Data Module Eleven - Using a Prospect Board Module Twelve - Wrapping Up Course 02: Digital Marketing Section 1: Introduction Section 2: How to Apply the Internet Marketing Process Section 3: The Internet Marketing Strategies That Will Increase Your Sales Section 4: Creating an Internet Marketing Strategy for Your Business Section 5: Structuring and Auditing of Website Course 03: Digital Marketing - Growth Hacking Techniques Module 01: Fundamentals of Digital Marketing Module 02: Growth Hacking Module 03: Customer Journey Module 04: Content Marketing Module 05: SEO Module 06: E-Mail Marketing Module 07: Facebook Marketing Module 08: Instagram Marketing Module 09: Twitter Marketing Module 10: Youtube Marketing Module 11: Mobile Marketing Course 04: Social Media Strategist Training The Rise of Social Media Conducting Market Analysis Auditing Social Media Setting Goals and Selecting Platforms Creating the Social Media Policy Integrating Marketing Strategies Developing Effective Content Understanding the Popular Platforms Launching Successful Campaigns Managing the Community Providing Customer Service Measuring, Analyzing and Reporting The Social Media Strategist Career Course 05: Disruptive Innovation for Business Module 01: Introduction Disruptive Innovations for Business Module 02: The Three Key Difficulties Module 03: Six Insight on How to grow Disruptive Innovations next to core Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Influencing and Negotiating Unit 01: Influencing Influencing Influencing is about helping others understand Your Personality affects how you influence others Influence by Listening Exercise: Your Influencing Inventory Unit 02: Negotiating What is Negotiation? The Drivers of Success in Negotiation Information and Power in Negotiation Exercise: Prepare to Negotiate Successful Negotiation The Importance of Rapport Questions in Negotiation Reducing Stress in Negotiation Exercise: Examine your Trust Profile Bringing the Negotiation to a Close Dealing with Deadlock Negotiating Online Specific Negotiation Scenarios More Negotiation Scenarios The Negotiator's Toolkit Course 08: Project Management Course Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management Course 09: Project Management Skills for Manager Project Management Fundamentals: Know the Principles and Get it Right Project Definition Stage: The Vital Foundation to Your Success Project Planning Stage: Failing to Plan = Planning to Fail Project Delivery Stage: Don't you Love it When a Plan Comes Together! Project Closure Stage: Deep Sigh - You're Nearly Done Course 10: Functional Skills IT Section 1: Introduction Section 2: Information Technology Section 3: Components of IT Section 4: Hardware Section 5: Operating System Section 6: Application/Software Section 7: Networking Section 8: Security Section 9: Traffic Flow & Enterprise Level IT Components Section 10: Storage Section 11: Database Section 12: Virtualisation & Cloud Section 13: Management & Other IT Jobs Course 11: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this High-income Skill Training including Sales, Digital Marketing, Project Management & IT bundle. Requirements This High-income Skill Training including Sales, Digital Marketing, Project Management & IT course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.