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Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Develop your leadership skills and understand what is needed to become an effective manager in your workplace. This Management for Managers Bundle provides the full set of skills and insight that will empower you to be a respected and aspirational leader of a team. The Bundle has been written with the assistance of industry professionals and contains details for proven managerial styles and techniques that can be put to practical use. You will also learn how to make crucial decisions quickly and accurately, alongside hints and tips for keeping stakeholders invested in your continued success and career progression. With a single payment, you will gain access to Management for Managers Bundle including original hardcopy certificate, transcript and a student ID card, which will allow you to get discounts on things like music, food, travel and clothes etc. What other courses are included with this Management for Managers? Course 1: HR Management Course 2: Project Management Course 3: Facilities Management Course 4: Compliance & Risk Management Course 5: Performance Management Course 6: Leadership & Management Diploma Course 7: GDPR Course 8: Agile Practitioner Course 9: First Aid at Work Course 10: Decision Making Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Management for Managers will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Management for Managers has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Management for Managers is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Learning Outcomes: Learn some effective strategies for excelling as a new manager Know how to set up your team for success and give clear direction Have an excellent understanding of the six key principles of great managers Know how to implement a vision and determine if delivery is happening Understand how to maintain cohesion and communicate with your team effectively Know the mistakes to avoid as a new manager and gain the skills to secure early wins Sharpen your leadership, motivational, time management and goal-setting skills and much more Benefits you'll get choosing Apex Learning for this Management for Managers: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home Course Curriculum of Management for Managers Bundle Course 1: Management for Managers Module 01: Understanding Management and Leadership Module 02: Leadership Theories Module 03: Improving Management and Leadership Performance Module 04: High-Performance Teams Module 05: Motivating Employees Module 06: Organisational Skills Module 07: Talent Management Module 08: Succession Planning Module 09: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21:Microsoft Word, Excel, PowerPoint How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Management for Managers. It is available to all students, of all academic backgrounds. Requirements There is no time limit for completing this course, it can be studied in your own time at your own pace. Certificates Certificate of completion Digital certificate - Included

The Practitioner in Emotional Intelligence course explores the concept of emotional intelligence in detail building upon what you know to give you a much deeper understanding. The course covers the experience of the inner world; how attitudes, beliefs, values and preferences drive behavioural responses and how feelings can be regulated with more effectiveness.

Our property management course will teach you every relevant piece of knowledge you need to have to manage a property.

Description: Are thinking to improve your skills and knowledge on Windows system? Then you are welcome to join this course! Microsoft Internet Explorer 6,7,8 Training is a combined course and designed especially for your benefit. Microsoft Internet Explorer 6 is the sixth major revision of Internet Explorer for Windows operating systems. In the course, you will be introduced to Internet Explorer basics, the Internet Explorer interface, ways to access a website, printing from the web, working with data, set your options, security features and so much more. You will get the basic knowledge of Windows functions, and how to use the mouse and keyboard. Following that, Microsoft Internet Explorer 7 will help you to understand the basics of Internet Explorer, Internet Explorer interface and windows, toolbar, using tabs, searching the web, managing information and history, RSS feeds and much more. Windows Internet Explorer 8 is the latest version of Microsoft's broadly used Windows operating system. With the help of this course, you will get a complete overview of the new start screen, a comprehensive look at touch gesture, an introduction to the default applications and information on using the desktop and its uses. Learning Outcomes: Learn how to understand secure sites Get knowledge of accessing the protected sites Get to know the Internet Explorer's security features Learn to keep yourself safe Learn to manage the information Know of setting your options Learn of managing history Get additional components Commence with Internet Explorer 7 Learn to browse the Internet Know how to set up favourites Learn how to be safe as you are browsing Realise the advanced features Understanding the requirements of internet connection, different types of connections, and opening, setting up and closing Internet Explorer Get an overview of the user interface by using the command area, menu bar, explorer bar, search bar and status bar Discover the application window by learning how to minimize, maximize, restore, and manually resize the window; differences between full screen vs. normal mode; and using zoom feature Enabling, disabling and locking toolbars, along with customizing the command toolbar Get help from help menu, help file, using the table of contents, searching the help file, taking internet explorer tour and online support Learn how to use the navigation buttons, understand parts of web addresses, access your homepage, access websites using address bar and/or hyperlink, and opening page in a new window Opening and closing tabs, switching between tabs, access tabbed help, using tabbed thumbnails and tab list Search the web using search boxes, search engines, within a page, and get some general tips for searching and change the search options Copying text and pictures from the web, saving pictures and web pages, and sending page, link or picture using emails Examine the print preview, page setup, printing page or selection options Understand Favourites; opening, pinning and closing favourites centre; and accessing favourites without Internet Explorer Marking pages or multiple tabs, deleting, maintaining and accessing favourites Organise your favourites by renaming them, adding folders to favourites, and saving and moving them into the folders Understand and manage accelerators, use and get new ones Get to know what are web slices, and how to get, use and find them See the differences between secure and non-secure sites, learn about encryption, digital signatures, cookies, browser cache, and display options Protect your sites using passwords, form filling, learning about the Password Manager, and CAPTCHA Discover more about information bar, pop-up blocker, phishing filter, InPrivate browsing and filtering, and finally managing add-ons Get safety tips and learn about antiviral software, anti-spam software, and firewalls Import and export favourites and cookies Understand and open dialog boxes, set up your homepage, delete temporary internet files, setup parental filtering, automatically disconnect, and set internet explorer as default browser Manage browser history by understanding what it is, access history from address bar, manually delete history items, clear entire history, and set up history options Discover the meaning of RSS Feed, how to view it, subscribing and using feeds, changing feed properties and unsubscribing from feeds Explore HTML, JavaScript, and ActiveX; view and edit HTML source code, more plugins and add-ons, and reset options for internet explorer Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Internet Explorer 6,7,8 Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Internet Explorer 6,7,8 Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 DEFINITIONS 00:30:00 INTERNET EXPLORER BASICS 00:30:00 THE INTERNET EXPLORER INTERFACE 00:30:00 MORE ABOUT TOOLBARS 00:30:00 GETTING HELP 00:30:00 ACCESSING A WEB SITE 00:30:00 SEARCHING THE WEB 00:30:00 WORKING WITH DATA 00:30:00 PRINTING FROM THE WEB 00:30:00 FAVOURITE BASICS 00:30:00 CREATING AND USING FAVOURITES 00:30:00 ORGANIZING FAVOURITES 00:30:00 THE LINKS TOOLBAR 00:30:00 SECURE SITES 00:30:00 ACCESSING PROTECTED SITES 00:30:00 SECURITY FEATURES 00:30:00 KEEPING YOURSELF SAFE 00:30:00 MANAGING INFORMATION 00:30:00 SETTING YOUR OPTIONS, PART ONE 00:30:00 SETTING YOUR OPTIONS, PART TWO 00:30:00 MANAGING YOUR HISTORY 00:30:00 ADDITIONAL COMPONENTS 00:30:00 Module : 2 Definitions to Microsoft Internet Explorer 7 00:15:00 Internet Explorer Basics 00:15:00 The Internet Explorer Interface 00:15:00 The Internet Explorer Window 00:15:00 More About Toolbars 00:15:00 Getting Help 00:30:00 Access a Web Site 00:15:00 Using Tabs 00:15:00 Searching the Web 00:15:00 Working with Data 00:30:00 Printing from the Web 00:15:00 Favorite Basics 00:15:00 Creating and Using Favorites 00:15:00 Organizing Favorites 00:15:00 The Links Folder 00:15:00 Secure Sites 00:15:00 Accessing Protected Sites 00:15:00 Security Features 00:22:00 Keeping Yourself Safe 00:15:00 Managing Information 00:15:00 Setting Your Options 00:15:00 Managing Your History 00:15:00 RSS Feeds 00:15:00 Additional Components 00:15:00 Module : 3 Definitions 00:15:00 Internet Explorer Basics 00:30:00 The Internet Explorer Interface 01:00:00 The Internet Explorer Window 00:30:00 More about Toolbars 00:15:00 Getting Help 01:00:00 Accessing a Web Site 00:30:00 Using Tabs 00:30:00 Searching the Web 01:00:00 Working with Data 01:15:00 Printing from the Web 00:30:00 Favorite Basics 00:15:00 Creating and Using Favorites 00:30:00 Organizing Favorites 00:30:00 Accelerators 01:00:00 Web Slices 00:15:00 Secure Sites 00:15:00 Accessing Protected Sites 00:15:00 Security Features 01:00:00 Keeping Yourself Safe 00:15:00 Managing Information 00:30:00 Setting Your Options 01:00:00 Managing your History 00:30:00 RSS Feeds 00:30:00 Additional Components 00:30:00 Mock Exam Mock Exam- Microsoft Internet Explorer 6,7,8 Training 00:30:00 Final Exam Final Exam- Microsoft Internet Explorer 6,7,8 Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

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Customers with complaints want to be seen as right, feel special, treated fairly and be taken care of. We will show you how to ask questions and listen to fully understand the complaint. Acknowledge and agree with the customer's right to be upset and that a resolution needs to be reached. Learning Objectives Describe the special needs of customers with complaints, Apply four tips for managing customer complaints Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

We will guide you to be calm and ready for the bid day. Avoid the ten biggest presentation mistakes and understand the importance of a call to action. Use our tools to manage your anxiety and fear to be confident and natural. Remember to enjoy yourself and focus on what really matters, helping others. Learning Objectives Explain how to avoid the 10 biggest presentation mistakes, Apply nine prescriptions for managing anxiety Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

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This course aims to equip students with a comprehensive understanding of governing bodies, stakeholders, and shareholders in an organizational context. Students will learn about different types of power, how to identify abuse of power, and the differences between influence and power, and dependency and power. The course will also explore the effects and reasons for politics within organizations and provide strategies for managing organizational politics. Lastly, students will learn about sources of conflict and how to effectively manage and resolve conflicts within an organization.After the successful completion of the course, you will be able to learn about the following, Governing Bodies: Stakeholders. Shareholders. Power: Types & Uses of Power. Abuse of power. Difference between Influence & Power, Dependency & Power. Politics: Effects & reasons of politics in organization. How to manage organizational politics. Conflict Frame work: Sources. Effects and Management.   This course aims to equip students with a comprehensive understanding of governing bodies, stakeholders, and shareholders in an organizational context. Students will learn about different types of power, how to identify abuse of power, and the differences between influence and power, and dependency and power. The course will also explore the effects and reasons for politics within organizations and provide strategies for managing organizational politics. Lastly, students will learn about sources of conflict and how to effectively manage and resolve conflicts within an organization. This course aims to equip students with a comprehensive understanding of governing bodies, stakeholders, and shareholders in an organizational context. Students will learn about different types of power, how to identify abuse of power, and the differences between influence and power, and dependency and power. The course will also explore the effects and reasons for politics within organizations and provide strategies for managing organizational politics. Lastly, students will learn about sources of conflict and how to effectively manage and resolve conflicts within an organization. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Organisational Power and Politics Framework Self-paced pre-recorded learning content on this topic. Organizational Power and Politics Framework Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Organizational Power and Politics Analyst Director of Power and Politics Power and Politics Consultant Manager of Organizational Politics Political Strategist Chief Power Officer Organizational Dynamics Specialist Corporate Politics Adviser Executive Politics Coach Governance and Policy Manager. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.