The Diploma in Strategic Business Management is crucial in today's dynamic business environment. This course covers a comprehensive curriculum including Introduction to Strategic Management Business, Corporate Governance, Industry Analysis, Strategy Formulation, and more, equipping students with essential business management skills. Learning Strategic Business Management is vital due to its focus on creating sustainable competitive advantages and enhancing corporate governance. This expertise opens up numerous job opportunities in the UK, where businesses are increasingly seeking skilled professionals to navigate complex market landscapes. Graduates can expect competitive salaries, often ranging from £30,000 to £60,000 annually, depending on experience and the specific role. The demand for Strategic Business Management professionals is rising, with the sector expected to grow by approximately 10% over the next decade. The strategic business management skills gained from this course are highly valued, making graduates well-equipped to drive organizational success and innovation. Key Features: CPD Certified Business Management Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Strategic Business Management Module 01: Introduction to Strategic Management Business Module 02: Corporate Governance Module 03: Industry Analysis Module 04: Strategy Formulation Module 05: Strategy Implementation Module 06: Evaluation and Control Module 07: Building a Brand Module 08: Generating Success from the Customer Relationship Module 09: Social Responsibility and Ethics in Strategic Management Module 10: Getting Ready for Business Improvement Learning Outcomes: Strategic Business Management Analyse industry landscapes to inform strategic decision-making processes effectively. Develop comprehensive strategies aligned with organisational goals and objectives. Implement strategic initiatives with precision and adaptability for optimal results. Evaluate and control strategies to ensure continuous improvement and sustainability. Build strong brands and foster meaningful customer relationships for competitive advantage. Integrate social responsibility and ethical practices into strategic management frameworks. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Diploma in Strategic Business Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Diploma in Strategic Business Management. Moreover, this course is ideal for: Business professionals seeking advanced strategic management knowledge. Aspiring entrepreneurs aiming to develop effective business strategies. Individuals interested in corporate governance and ethical business practices. Managers looking to enhance their strategic decision-making capabilities. Students aspiring to pursue careers in business management and leadership. Requirements There are no requirements needed to enrol into this Diploma in Strategic Business Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Diploma in Strategic Business Management course. Career path After finishing this Strategic Business Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Strategic Business Management are: Strategy Manager -£45K to £70K/year Business Development Manager -£35K to £55K/year Corporate Governance Advisor -£40K to £65K/year Brand Manager-£30K to £50K/year Customer Relationship Manager-£30K to £45K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Understand the intricacies of human behaviour and societal nuances in six thought-provoking modules. Begin with an exploration into the depths of addiction and substance abuse, unravelling the complexities that shroud these issues in our modern world. As you progress through the course, traverse the landscape of drug and alcohol misuse, gaining insights into its pervasive impact on individuals and communities. Key Features This Drug and Alcohol Awareness Training Course Includes: This Drug and Alcohol Awareness Training Course is CPD Certified Level 3 Diploma Developed by Specialist Lifetime Access Immerse yourself in the art of raising awareness and preventing addiction, understanding the subtle threads that weave into the fabric of our daily lives. Delve into the workplace, where the dynamics of drug and alcohol abuse take centre stage, challenging preconceptions and urging you to rethink the role of these substances in professional settings. The journey continues with a profound exploration of treatment methodologies, offering a comprehensive understanding of how to navigate the delicate path of aiding those ensnared by substance addiction. Join us on this intellectual expedition, where each module is a chapter in the narrative of knowledge, guiding you towards a deeper understanding of the complexities surrounding addiction in the United Kingdom. Course Curriculum Drug and Alcohol Awareness Training Course Module 01: Understand the Addiction and Substance Abuse Module 02: Inappropriate Use of Drugs and Alcohol Module 03: Promoting Awareness and Prevention of Addiction Module 04: Substance Abuse in the Workplace Module 05: Approaches to Treating Substance Addiction and Dependence Module 06: Legal Perspectives and the Consequences of Addiction in the UK Learning Outcomes This Drug and Alcohol Awareness Training Course comes with: Understanding Addiction: Grasp the fundamentals of addiction and its psychological aspects. Substance Misuse Awareness: Identify signs and consequences of drug and alcohol misuse. Prevention Strategies: Develop skills for raising awareness and preventing addiction. Workplace Policies: Understand UK laws addressing drug and alcohol abuse in workplaces. Treatment Approaches: Explore methods for addressing substance addiction and dependence. Legal Context: Comprehend UK laws and their impact on addiction issues. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? This Drug and Alcohol Awareness Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Drug and Alcohol Awareness. Moreover, this course is ideal for: Healthcare and social working professional who wants to know about Drug and Alcohol Awareness. HR professionals and workplace safety personnel who wants to know about Drug and Alcohol Awareness. Educators and community outreach coordinators who are interested in learning more about drug and alcohol awareness. Professionals in law enforcement and the legal field interested in learning about Drug and Alcohol Awareness. Requirements There are no requirements needed to enrol into this Drug and Alcohol Awareness Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Drug and Alcohol Awareness Training course. Career path After finishing this Drug and Alcohol Awareness Training course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Drug and Alcohol Awareness are: Substance Misuse Worker- £20K to 35K/year Addiction Counsellor- £22K to 38K/year Probation Officer- £24K to 42K/year Clinical Psychologist- £35K to 60K/year Community Outreach Worker- £20K to 32K/year Certificates Digital certificate - Included Will be downloadable when all lectures have been completed.
Understand the intricacies of human behaviour and societal nuances in six thought-provoking modules. Begin with an exploration into the depths of addiction and substance abuse, unravelling the complexities that shroud these issues in our modern world. As you progress through the course, traverse the landscape of drug and alcohol misuse, gaining insights into its pervasive impact on individuals and communities. Key Features This Drug and Alcohol Awareness Training Course Includes: This Drug and Alcohol Awareness Training Course is CPD Certified Level 3 Diploma Developed by Specialist Lifetime Access Immerse yourself in the art of raising awareness and preventing addiction, understanding the subtle threads that weave into the fabric of our daily lives. Delve into the workplace, where the dynamics of drug and alcohol abuse take centre stage, challenging preconceptions and urging you to rethink the role of these substances in professional settings. The journey continues with a profound exploration of treatment methodologies, offering a comprehensive understanding of how to navigate the delicate path of aiding those ensnared by substance addiction. Join us on this intellectual expedition, where each module is a chapter in the narrative of knowledge, guiding you towards a deeper understanding of the complexities surrounding addiction in the United Kingdom. Course Curriculum Drug and Alcohol Awareness Training Course Module 01: Understand the Addiction and Substance Abuse Module 02: Inappropriate Use of Drugs and Alcohol Module 03: Promoting Awareness and Prevention of Addiction Module 04: Substance Abuse in the Workplace Module 05: Approaches to Treating Substance Addiction and Dependence Module 06: Legal Perspectives and the Consequences of Addiction in the UK Learning Outcomes This Drug and Alcohol Awareness Training Course comes with: Understanding Addiction: Grasp the fundamentals of addiction and its psychological aspects. Substance Misuse Awareness: Identify signs and consequences of drug and alcohol misuse. Prevention Strategies: Develop skills for raising awareness and preventing addiction. Workplace Policies: Understand UK laws addressing drug and alcohol abuse in workplaces. Treatment Approaches: Explore methods for addressing substance addiction and dependence. Legal Context: Comprehend UK laws and their impact on addiction issues. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? This Drug and Alcohol Awareness Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Drug and Alcohol Awareness. Moreover, this course is ideal for: Healthcare and social working professional who wants to know about Drug and Alcohol Awareness. HR professionals and workplace safety personnel who wants to know about Drug and Alcohol Awareness. Educators and community outreach coordinators who are interested in learning more about drug and alcohol awareness. Professionals in law enforcement and the legal field interested in learning about Drug and Alcohol Awareness. Requirements There are no requirements needed to enrol into this Drug and Alcohol Awareness Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Drug and Alcohol Awareness Training course. Career path After finishing this Drug and Alcohol Awareness Training course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Drug and Alcohol Awareness are: Substance Misuse Worker- £20K to 35K/year Addiction Counsellor- £22K to 38K/year Probation Officer- £24K to 42K/year Clinical Psychologist- £35K to 60K/year Community Outreach Worker- £20K to 32K/year Certificates Digital certificate - Included Will be downloadable when all lectures have been completed.
With Construction projects expanding rapidly, particularly in the UK, where demand has surged by 15%, the need for skilled professionals in this field is paramount. This diploma equips learners with comprehensive knowledge of Construction regulations, project management essentials, efficient process management, and effective procurement strategies. By mastering these skills, individuals can seize abundant job opportunities in the UK, with an average annual salary ranging from £35,000 to £45,000, depending on expertise and experience levels. Moreover, the advantages of undertaking this course extend beyond job prospects. Graduates gain a competitive edge in the industry, enhance their earning potential, and contribute significantly to the growth and success of Construction projects. Ultimately, the Diploma in Construction Industry Scheme (CIS) Course stands as an indispensable investment for those aiming to excel in the thriving Construction sector, offering a pathway to a rewarding and lucrative career. Key Features This Diploma in Construction Industry Scheme (CIS): This Diploma in Construction Industry Course isCPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum Diploma in Construction Industry Scheme (CIS): Module 01: Understanding the Construction Industry Scheme (CIS) Module 02: Scope and Inclusions of the Scheme Module 03: Contractor Responsibilities and Scheme Registration Module 04: Verification Procedures in CIS Module 05: Completing CIS Returns Module 06: Proper Record Keeping and Management of CIS Certificates Module 07: Penalties Associated with CIS Module 08: Additional Insights and Information in CIS Learning Outcomes: After completing this Construction Industry Scheme Course, you will be able to: Gain insight into the Construction Industry Scheme (CIS) principles and regulations. Identify the scope and components encompassed within the CIS framework. Understand contractor obligations and adeptly navigate the scheme registration process. Execute verification procedures effectively within the Construction Industry Scheme context. Demonstrate proficiency in completing CIS returns accurately and in a timely manner. Establish adept record-keeping practices and efficiently manage CIS certificates in compliance. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Construction Industry Scheme (CIS) course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Construction Industry Scheme (CIS). Moreover, this course is ideal for: Individuals aspiring to work in the construction and building industry. Professionals seeking comprehensive knowledge of the Construction Industry Scheme (CIS). Those involved in contracting, compliance, and financial roles within construction. Anyone desiring a thorough understanding of CIS for regulatory compliance. Individuals working or intending to work in roles requiring CIS awareness. Requirements There are no requirements needed to enrol into this Construction Industry Scheme (CIS)course. We welcome individuals from all backgrounds and levels of experience to enrol into this Construction Industry Scheme (CIS) course. Career path After finishing this Construction Industry Scheme (CIS) course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Construction Industry Scheme (CIS) are: Construction Industry Scheme Coordinator CIS Compliance Officer Construction Project Administrator Contractor Liaison Specialist CIS Records Manager Construction Scheme Consultant Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
In today's globalized economy, the Anti Money Laundering (AML) - Level 3 CPD QS Certified Course holds paramount importance as financial crimes continue to pose significant threats worldwide. Learning about AML is indispensable due to its pivotal role in safeguarding financial systems and combating illicit activities. With the increasing sophistication of money laundering schemes, there's a growing demand for professionals well-versed in AML regulations and practices. In the UK, job opportunities abound for AML specialists, with salaries ranging from £35,000 to £60,000 annually, depending on experience and expertise. This course offers numerous advantages, including a comprehensive understanding of AML laws, techniques to detect suspicious transactions, and strategies for compliance and risk mitigation. Moreover, obtaining a Level 3 CPD QS certification enhances one's credibility and opens doors to career advancement in various sectors such as banking, finance, and law enforcement. By equipping individuals with the necessary skills and knowledge, this course plays a crucial role in fortifying the integrity of financial systems and fostering a safer, more transparent business environment globally. Key Features: Free Certificate Level 3 Diploma Developed by Specialist Lifetime Access Course Curriculum Module 01: Understanding Money Laundering Module 02: AML and Terrorism Financing Module 03: Managing Risks and Customer Due Diligence Module 04: Roles of Anti-Money Laundering Officers Module 05: Documentation, Suspicions, and Awareness Learning Outcomes This Anti Money Laundering (AML) - Level 3 CPD QS Certified Course Comes with: Money Laundering Awareness: Understand the concept and process of money laundering. AML and Counter-Terrorism: Grasp the link between AML and terrorist funding. Risk Management Skills: Develop skills in risk management related to AML. Customer Due Diligence: Implement effective customer due diligence measures for risk mitigation. Role of AML Officers: Comprehend the responsibilities and duties of Anti Money Laundering Officers. Record Keeping and Awareness: Demonstrate proficiency in maintaining records and identifying suspicious activities. Certification After completing this Anti Money Laundering (AML) - Level 3 CPD Certified course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Anti Money Laundering (AML) - Level 3 CPD Certified Financial professionals seeking AML expertise. Compliance officers in banking and financial sectors. Legal professionals involved in financial regulations. Auditors and risk management specialists. Law enforcement personnel dealing with financial crimes. Career path Anti Money Laundering (AML) - Level 3 CPD Certified Financial Investigator Compliance Analyst Risk Management Specialist AML Officer Fraud Analyst Financial Crime Analyst Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Are you ready to become the detective who doesn't just solve crimes, but anticipates them? Welcome to the cutting-edge world of Crime Intelligence Analysis, where data meets detective work, and you become the hero behind the scenes. And according to Indeed a Crime Intelligence Analysts in the UK can expect to earn anywhere between £30,000 for starting positions to £60,000 for highly experienced professionals. Imagine a career where every day is a new puzzle, a new challenge, and a new opportunity to make a difference. Crime Intelligence Analysts are essential to modern law enforcement, helping to keep our communities safer and more secure. Join our Crime Intelligence Analyst Course and be part of the solution. With our expert guidance and comprehensive curriculum, you'll be prepared to step into a role that's as rewarding as it is vital. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module:01 Fundamentals of Intelligence Analysis Module:02 Exploring Criminal Intelligence Analysis Module:03 Proficiency in Criminal Intelligence Analysis - Skills and Attributes Module:04 Exploring Criminal Behavioral Psychology Module:05 Techniques in Crime Analysis Research Module:06 Strategic Decision Making in Criminal Intelligence Analysis Module:07 Applications of Intelligence-Led Policing Module:08 Counterterrorism Strategies and Criminal Intelligence Analysis Module:09 Integration of Technology in Criminal Intelligence Analysis Module:10 Overview of the Criminal Justice System in England and Wales Learning Outcomes: Apply core intelligence analysis techniques for effective criminal investigations. Evaluate criminal behavioural patterns using psychological principles for accurate profiling. Explore methodologies and applications of criminal intelligence analysis. Utilise technology to enhance criminal intelligence analysis in practical law enforcement. Analyse criminal behaviour through criminal behavioural psychology insights. Integrate counterterrorism strategies into criminal intelligence analysis for national security. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Crime Intelligence Analyst course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Crime Intelligence Analyst. Moreover, this course is ideal for: Law enforcement professionals seeking advanced criminal analysis skills. Criminal justice researchers exploring intelligence-focused methodologies. Professionals in criminal justice systems. Security analysts aiming to enhance expertise in criminal activities like counterterrorism intelligence. Individuals interested in contributing to strategic decision-making in law enforcement. Requirements There are no requirements needed to enrol into this Crime Intelligence Analyst course. We welcome individuals from all backgrounds and levels of experience to enrol into this Crime Intelligence Analyst course. Career path After finishing this Crime Intelligence Analyst course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Crime Intelligence Analyst are: Crime Intelligence Analyst Criminal Behaviour Analyst Counterterrorism Analyst Police Intelligence Officer Crime Researcher Intelligence-Led Policing Specialist Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
In today's globalized economy, the Anti Money Laundering (AML) - Level 3 CPD QS Certified Course holds paramount importance as financial crimes continue to pose significant threats worldwide. Learning about AML is indispensable due to its pivotal role in safeguarding financial systems and combating illicit activities. With the increasing sophistication of money laundering schemes, there's a growing demand for professionals well-versed in AML regulations and practices. In the UK, job opportunities abound for AML specialists, with salaries ranging from £35,000 to £60,000 annually, depending on experience and expertise. This course offers numerous advantages, including a comprehensive understanding of AML laws, techniques to detect suspicious transactions, and strategies for compliance and risk mitigation. Moreover, obtaining a Level 3 CPD QS certification enhances one's credibility and opens doors to career advancement in various sectors such as banking, finance, and law enforcement. By equipping individuals with the necessary skills and knowledge, this course plays a crucial role in fortifying the integrity of financial systems and fostering a safer, more transparent business environment globally. Key Features of Anti Money Laundering (AML) - Level 3 CPD Certified Course : This Anti Money Laundering (AML) - Level 3 CPD Certified Course is CPD QS Certified Free Certificate Level 3 Diploma Developed by Specialist Lifetime Access Course Curriculum Anti Money Laundering (AML) - Level 3 CPD Certified : Module 01: Understanding Money Laundering Module 02: AML and Terrorism Financing Module 03: Managing Risks and Customer Due Diligence Module 04: Roles of Anti-Money Laundering Officers Module 05: Documentation, Suspicions, and Awareness Learning Outcomes This Anti Money Laundering (AML) - Level 3 CPD Certified Course Comes with: Money Laundering Awareness: Understand the concept and process of money laundering. AML and Counter-Terrorism: Grasp the link between AML and terrorist funding. Risk Management Skills: Develop skills in risk management related to AML. Customer Due Diligence: Implement effective customer due diligence measures for risk mitigation. Role of AML Officers: Comprehend the responsibilities and duties of Anti Money Laundering Officers. Record Keeping and Awareness: Demonstrate proficiency in maintaining records and identifying suspicious activities. Certification After completing this Anti Money Laundering (AML) - Level 3 CPD Certified course, you will get a free Certificate CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Anti Money Laundering (AML) - Level 3 CPD Certified Financial professionals seeking AML expertise. Compliance officers in banking and financial sectors. Legal professionals involved in financial regulations. Auditors and risk management specialists. Law enforcement personnel dealing with financial crimes. Career path Anti Money Laundering (AML) - Level 3 CPD Certified Financial Investigator Compliance Analyst Risk Management Specialist AML Officer Fraud Analyst Financial Crime Analyst Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
This Leadership Trainer will provide you with key insights, tips and skills to better manage, perform, motivate and ultimately become a successful leader. With this course, you will learn why management matters, and how successful leaders build high performing teams. This comprehensive online Leadership Trainer course will help you Develop your confidence along with your leadership skills. The Leadership Trainer is designed and delivered by industry experts to be a complete education in expert leadership roles, with a focus on role-specific knowledge and key skills. To make this course more accessible for you, we have designed it for both part-time and full-time students, and you will be able to study from your own pace. Why choose this course Earn a free e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support.
Learning Outcomes Learn the basics of Python and the simple Python syntax Acquire in-depth knowledge of different data types Know more about various number types Enhance your understanding of functions objects and variadic functions Increase your skills in lambda, generators, classes and many more Equip yourself with the necessary skills in Python and launch your career as a programmer Description Python is one of the most popular programming languages all over the globe, including in the UK. So, whether you want to be a web developer or a software engineer, without having excellent expertise in Python you can not thrive in your respective field. Are you worried to start from the beginning? Then don't worry, the Python 3 for Beginners course will educate you on basic-level Python programming. This course will provide you with a detailed understanding of Python language. In this comprehensive training, you will learn about different data types and simple Python syntax. The course will also educate you on functions objects and variadic functions. Furthermore, you will grasp a clear understanding of object initialization, lambda and much more. Therefore, sign up for our most user-friendly, easy-to-digest and flexible course and complete it to get the CPD- certificate of achievement. This certificate will help you grab the attention of employers. Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Method of Assessment When you are done with your learning, you will get some assessment questions that need to pass with a score of 60%. After submitting the assessment, you will immediately receive feedback from our experts. Career path After completing this course, you will get the chance to explore jobs in the following fields: Web Developer Software Engineer Data Scientist Machine Learning Engineer Data Analyst
Our telephone training takes place in your normal working situation, using the actual telephones and software, and the programming software clients that trainees will use when fully trained. Our trainers will travel anywhere in the world to train you face to face, or if you prefer, we can offer our whole training catalogue remotely using Teams or Zoom. On-site and live remote telecoms training sessions have a general reputation as most effective for trainees to continue to efficiently carry out their telecoms usage, programming and own in-house training of future new employees. On-site training involves employees training at their place of work while they are doing their actual job, or in pre-organised classroom training sessions, based around hands-on interaction, trainer Q&A and all carried out using your own site telephone system. Our telephone trainers also offer consultations on your new or current telephone systems: looking into how you currently use your system, making suggestions on how programming could be tweaked and changed to improve your current usage, how to improve on call handling methods, and informing you of additional products which may be available on your system that you may not be aware of. This could help improve the level of communication across your company and interactions with your customers. We believe telephone handset and voicemail training sessions are essential to the smooth and efficient running of your company, making sure your staff are aware of all the features and benefits that the telephone handsets can offer, and ensuring calls are dealt with quickly and effectively. System administration training is available to teach new administrators how to manage and control a variety of system features. This type of training is especially important when new administrators have little or no previous telecom knowledge or experience, but it is equally important at all levels to ensure the new system is utilised to its maximum capability. Administration days or Call Centre Software training days take one full day to complete. Full Day Example: 9:30 - 16:00 Day Structure 09:30 - 10:45 Handset & VM session for up to 8 people 10:45 - 12:00 Handset & VM session for up to 8 people 12:00 - 12:45 Lunch 12:45 - 14:00 Handset & VM session for up to 8 people 14:00 - 15:15 Handset & VM session for up to 8 people 15:15 - 16:30 Handset & VM session for up to 8 people Half Day Example: 9:30 - 13:00 Switchboard training takes half a day (3-4 hours for up to 3 people). If you want to train more than 3 people, you may need to extend the day to a full day, to ensure everyone gets to have hands-on training on the switchboard. Super Users and Train the Trainer Sessions Super User sessions can also be organised to show advanced system features in order to provide an ongoing training service to their colleagues, once the trainers have left the site.