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A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Bundle Course Course 01: Secretary : Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 1 Certificate in Well-being Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Level 2 Award in Job Search and Interview Skills ***Others Included of Medical Secretary & Receptionist Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Level 2 Award in Job Search and Interview Skills*** ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that according to a report by the Centre for Economics and Business Research, 72% of UK businesses are actively using ERP systems to streamline their operations? In today's competitive business landscape, mastering ERP is a valuable skill for anyone looking to gain a leading edge. This Level 2 Diploma in Enterprise Resource Planning (ERP) course is designed to equip you with the knowledge and tools to navigate the world of ERP effectively. Courses Included in this 11 in 1 Enterprise Resource Planning (ERP) bundle Course 01: Enterprise Resource Planning (ERP) Course 02: Accounting and Finance: Xero, Sage 50, Quickbooks Course 03: Business Intelligence Analyst Course 04: Project Management Course 05: Human Resources Management Course 06: logistics Management Course 07: MODERN MANUFACTURING TRAINING Course 08: Material Management Course 09: Supply Chain Management Course 10: Procurement and Supply Operations Course 11: Customer Relationship Management (CRM) Learning Outcomes of Enterprise Resource Planning (ERP) Understand ERP systems' operations and economic entity management. Develop entrepreneurial creativity and innovation for business growth. Align ERP systems with internal priorities and objectives. Master operational indicators, KPIs, and performance metrics analysis. Utilise advanced measurement and data presentation tools effectively. In this Enterprise Resource Planning (ERP) course, you'll gain a solid understanding of core business processes like finance, human resources, supply chain management, and more. Organisations across various industries are recognising the transformative power of ERP systems in streamlining operations, enhancing efficiency, and driving profitability. Why Choose Our Enterprise Resource Planning (ERP) Course? Get a Free QLS Endorsed Certificate upon completion of Enterprise Resource Planning (ERP) Get a free student ID card with Enterprise Resource Planning (ERP) Training Get instant access to this Enterprise Resource Planning (ERP) course. Learn Enterprise Resource Planning (ERP) from anywhere in the world The Enterprise Resource Planning (ERP) is affordable and simple to understand The Enterprise Resource Planning (ERP) is an entirely online, interactive lesson with voiceover audio Lifetime access to the Enterprise Resource Planning (ERP) course materials The Enterprise Resource Planning (ERP) comes with 24/7 tutor support Enrol now in Enterprise Resource Planning (ERP) course and position yourself at the forefront of enterprise resource planning, unlocking new opportunities for growth, innovation, and sustainable success in the ever-evolving business world. Take a step toward a brighter future! Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Award in Enterprise Resource Planning (ERP) at QLS Level 2 exams. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Enterprise Resource Planning (ERP) at QLS Level 2 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Enterprise Resource Planning (ERP) at QLS Level 2 No prior background or expertise is required in this Enterprise Resource Planning (ERP) course. Career path The Enterprise Resource Planning (ERP) at QLS Level 2 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. ERP Consultant Business Analyst Project Manager Operations Manager Supply Chain Manager Certificates Award in Enterprise Resource Planning (ERP) at QLS Level 2 Hard copy certificate - Included CPDQS Accredited PDF Certificate Digital certificate - Included

Take the initial steps toward a successful long-term career by studying the IT package online with StudyHub through our online learning platform. After completing extensive research, we designed this customised IT course to ease your journey toward your goal. The IT course covers all of the latest information to keep you ahead of the job market and prepare you for the next step. The IT bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This IT Training Bundle consists the following career oriented courses: Course 01: IT Support Technician Course 02: Network Security and Risk Management Course 03: CompTIA Network Course 04: Information Management Course 05: Web Application Penetration Testing Course Course 06: CompTIA Cloud+ (CV0-002) Course 07: Learn Ethical Hacking From A-Z: Beginner To Expert Course 08: Computer Operating System and Troubleshooting Course 09: Building Your Own Computer Course Course 10: It: Ethical Hacking, IT Security and IT Cyber Attacking Course 11: SQL Database Administrator Course 12: MS Word Essentials - The Complete Word Course - Level 3 Course 13: Data Protection (GDPR) Practitioner Course 14: Website Hacking From Scratch Course 15: Diploma in Front-End Web Development (HTML, CSS, & Bootstrap) Course 16: Data Science and Visualisation with Machine Learning Course 17: SQL For Data Analytics & Database Development Course 18: PLC Programming Diploma Course 19: Cyber Security Incident Handling and Incident Response Course 20: Cyber Security Law Course 21: C# (C-Sharp) Course 22: Web Design (HTML, CSS, Bootstrap) Complete Course Course 23: Python Course Course 24: JavaScript Course 25: ASP.Net MVC and Entity Framework Course Course 26: Learn Spring & Angular Material with a Full Web Application Course 27: Coding Essentials - Javascript, ASP. Net, C# - Bonus HTML Course 28: Project on Deep Learning - Artificial Neural Network (ANNs) Course 29: Build Progressive Web Apps with Angular Course 30: Microsoft SQL Server Development for Everyone! Course 31: Building Big Data Pipelines with PySpark MongoDB and Bokeh Course 32: Microsoft Azure Machine Learning Course 33: Linux Basics Course 34: Linux File Management System Course 35: C Programming Language for Beginners on Linux Course 36: Linux Security and Hardening Course 37: Linux Shell Scripting Course 38: Learn Ethical Hacking From A-Z: Beginner To Expert Course 39: Securing an Ubuntu Linux Server against Hackers Masterclass Course 40: Python 3 Programming The IT Training Bundle has been prepared by focusing largely on career readiness. The IT course has been prepared by focusing largely on career readiness. It has been designed by our IT specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided with IT, if it's required by any learners. Certification After studying the complete training, you will be able to participate in the course assessment, which is included in the course. After completing the assessment, you can claim all courses pdf certificates for free. Hard Copy certificates need to be ordered at an additional cost of •8. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT Training course is suitable for - Students Recent graduates Job Seekers further progress towards NCFE Level 3 Diploma in Skills for Business: IT Requirements There is no formal qualification needed for this IT Training course. Career path You will be able to achieve a lucrative career because this IT Training Bundle includes various courses as a bonus. Certificates Certificate of completion Digital certificate - Included

Limited Time Offer | 13-in-1 Premium Bundle | CPD QS Certified | 145 CPD Points | Gifts: Hard Copy + PDF Certificates + Transcript + SID - Worth £180 | Customer Support | Lifetime Access

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Level 3, 4 & 5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support