25865 Courses in Cardiff delivered Online

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now No matter what industry are you in, customers are the lifeblood of every business! And happy customers mean healthy business. Customer Relationship Management (CRM) helps you gain insight into your customers' behaviour and modify your business operations to ensure that customers are served in the best possible way. Our comprehensive bundle on Customer Relationship Management (CRM)will assist your businesses with strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers. Learn Customer Relationship Management (CRM) systems to help your companies stay connected to customers, streamline processes, and improve profitability. So, whether you own a business that requires interaction with customers, an employee who works as customer support or a fresher who wants an in-demand skill set that'll help him/her succeed, this Customer Relationship Management (CRM) bundle is for you. What will you learn from this Customer Relationship Management (CRM) bundle: Become fully aware of CRM, its fundamentals, strategies and the future of CRM Explore KYC, CDD, AML and methods to carry out KYC and AML Gain an acute understanding of communication, its principles and fundamentals Learn about customer service, how to focus on customers and to establish an action plan Get a detailed overview of phone-based customer service and customer service communication strategies Gain knowledge of hospitality management and the process of development and training in the hospitality industry Discover how to work effectively across cultures Unveil the secret tricks of the formula of talking with strangers Fully understand performance management and conflict management Acquire the knowledge, skills and guidelines of stress management Along with this Customer Relationship Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Customer Relationship Management? Course 1: Know Your Customer (KYC) Course 2: Effective Communication Skills Course 3: Retail Management - Level 5 Course 4: Phone-Based Customer Service Course 5: Hospitality and Accommodation Management Course 6: Working Effectively Across Cultures Course 7: The Formula to Talk with Strangers Course 8: Performance Management Course 9: Conflict Management Course 10: Stress Management Training How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 1: Customer Relationship Management Introduction to Customer Relationship Management Customer Relationship Management Fundamentals CRM Strategies Data Analysis in Customer Relationship Management Customer Relationship Management Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM Course 2: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 3: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 4: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 5: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Aspects of Phone Etiquette Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Managing Interoffice Calls and Voicemail Problem Solving over the Phone Intra Organisation Dealings Measuring Customer Service Course 6: Hospitality and Accommodation Management Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 7: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 8: The Formula to Talk with Strangers Course Overview The Formula Summary End Course 9: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 10: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Customer Relationship Management (CMR) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Customer Relationship Management (CMR) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path After finishing this Customer Relationship Management bundle successfully, you'll be equipped with the essential skills to explore your opportunities in roles such as: CRM Analyst CRM Consultant CRM Developer CRM Executive CRM Manager CRM Specialist And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management (CRM)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

In 2024, the UK's Supply Chain Management sector is witnessing a remarkable surge in opportunities, with a 15% increase in job vacancies. Earning potentials have risen notably, exceeding the national average, reflecting the strategic importance of skilled supply chain management professionals. The supply chain management industry is set to grow by 20% over the next five years, reinforcing its pivotal role in the UK's economic landscape. The Level 7 Advanced Diploma is tailored to align with industry trends, offering theoretical knowledge and valuable skills. Enrol now to seize the abundant opportunities and equip yourself for a successful career in the dynamic field of Supply Chain Management, Purchasing & Procurement. Supply Chain Management CourseLearning Outcomes: Develop a profound understanding of supply chain management principles and concepts. Acquire skills in procurement, from role comprehension to tender supply chain management. Master supply chain planning for efficient logistics operations and strategic transportation roles. Learn quality control principles for delivering high-quality products and supply chain management services. Develop strategies for effective supply chain management of relationships with suppliers. Acquire supply chain management skills for analysing and mitigating supply chain risks proactively. Explore supply chain management techniques for streamlining processes and utilising efficiency methods. Develop skills in advanced category management for enhanced supply chain management performance. Level 7 Advance Diploma in Supply Chain Management, Purchasing & Procurement Fundamentals of Supply Chains Management Essentials Driving the Supply Chain Fundamentals of Logistics Management Structuring Plans for Logistics Operations The Role of Transportation in Logistics Procurement's Role in an Organization The Purchasing Process Purchasing Toolkit Essentials Managing Competitive Tenders Quality Control Supplier Relationship Management Strategies Analysing and Mitigating Supply Chain Risks Enhancing Efficiency and Accuracy Category Management Techniques Inventory Control Electronic Procurement Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Freeto be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Supply Chain Professionals Procurement Specialists Logistics Managers Business Analysts Entrepreneurs and Business Owners Recent Graduates in Business or Management Professionals Transitioning to Supply Chain Roles Anyone Interested in Supply Chain Careers Requirements To enrol in this Level 7 Advance Diploma in Supply Chain Management, Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path Entry-Level Supply Chain Analyst: £30,000 to £35,000 per year. Procurement Coordinator: £35,000 to £40,000 annually. Logistics Manager: £40,000 to £50,000 per year. Supply Chain Consultant: £50,000 to £60,000 annually. Procurement Manager: £60,000 and £70,000 per year. Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

24 Hour Flash Deal **25-in-1 Diploma in Strategic Management and Leadership Mega Bundle** Diploma in Strategic Management and Leadership Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Diploma in Strategic Management and Leadership package online with Studyhub through our online learning platform. The Diploma in Strategic Management and Leadership bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Diploma in Strategic Management and Leadership course provides complete 360-degree training on Diploma in Strategic Management and Leadership. You'll get not one, not two, not three, but twenty-five Diploma in Strategic Management and Leadership courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Diploma in Strategic Management and Leadership courses are yours for as long as you want them once you enrol in this course This Diploma in Strategic Management and Leadership Bundle consists the following career oriented courses: Course 01: Strategic Management and Leadership Development Course 02: Leadership and Management Course 03: Business Management Course 04: Team Management Course 05: Organizational Behaviour, HR and Leadership Course 06: Diploma in Lean Process and Six Sigma Course 07: Lean Leadership, Culture and Management - Online Diploma Course 08: Talent Management & Employee Retention Techniques Course 09: Employee Training Responsibilities: Effective Training Management Course 10: Agile Project Management Diploma Course 11: Corporate Finance: Profitability in a Financial Downturn Course 12: Risk Management Course 13: Corporate Risk And Crisis Management Course 14: Governance and Risk Management: Navigating Corporate Strategies Course 15: Change Management Course 16: Strategic Planning and Analysis for Marketing Course 17: Diploma in Sales and Strategic Marketing Certificate Course 18: Quality Management and Strategic Training - ISO 9001 Course 19: Agile Scrum Master Certification Course 20: Supply Chain Management Course 21: Lean Six Sigma White Belt course Course 22: Six Sigma Green Belt Diploma Course 23: Six Sigma Black Belt - Advance Diploma Course 24: UK Employment Law Course 25: Corporate Social Responsibility Diploma The Diploma in Strategic Management and Leadership course has been prepared by focusing largely on Diploma in Strategic Management and Leadership career readiness. It has been designed by our Diploma in Strategic Management and Leadership specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Diploma in Strategic Management and Leadership Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Diploma in Strategic Management and Leadership bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Diploma in Strategic Management and Leadership Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Diploma in Strategic Management and Leadership Elementary modules, allowing our students to grasp each lesson quickly. The Diploma in Strategic Management and Leadership course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Diploma in Strategic Management and Leadership bundle, you really hit the jackpot. Here's what you get: Step by step Diploma in Strategic Management and Leadership lessons One to one assistance from Diploma in Strategic Management and Leadershipprofessionals if you need it Innovative exams to test your knowledge after the Diploma in Strategic Management and Leadershipcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Diploma in Strategic Management and Leadership courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Diploma in Strategic Management and Leadership certificate and transcript on the next working day Easily learn the Diploma in Strategic Management and Leadership skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Diploma in Strategic Management and Leadership training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Diploma in Strategic Management and Leadership Level 8 Diploma in Strategic Management and Leadership Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Diploma in Strategic Management and Leadership course, all you need is - A smart device A secure internet connection And a keen interest in Diploma in Strategic Management and Leadership Career path You will be able to kickstart your Diploma in Strategic Management and Leadership career because this course includes various courses as a bonus. This Diploma in Strategic Management and Leadership is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Diploma in Strategic Management and Leadership career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Level 7 Leadership and Management Online Training This Level 7 Leadership and Management will help you advance your career by providing you with the most up-to-date leadership and management information. The course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader. Learn how to build and optimize a high-performing team, cultivate an engaging organizational culture, and provide constructive feedback to coworkers by enrolling in this Level 7 Leadership and Management course. This course will help you get closer to your goals if you are new to leadership or looking to advance in your current position! By the end of the Level 7 Leadership and Management, you will have a solid understanding of what makes a great leader and how to put the strategies you have learned into practice to advance your career. Enrol in this course to learn how to improve your leadership and management skills. Courses are included in this Level 7 Leadership and Management Course 01: Level 7 Leadership and Management Course 02: Level 7 Life Coaching Course 03: Level 7 Diploma in Facilities Management Course 04: Level 5 Diploma in Business Analysis Course 05: Level 5 Negotiation Skills Course 06: Level 5 Retail Management Course 07: Level 4 Time Management Course 08: Level 3 Business Administration Course 09: Level 2 Diploma in Business Administration Course 10: Communication Skills Course 11: Networking Skills Training [ Note: Free PDF certificate as soon as completing the Level 7 Leadership and Management course ] Level 7 Leadership and Management Training Detailed course curriculum of the Level 7 Leadership and Management Course Module 01: Understanding Management and Leadership Module 02: Leadership over Yourself Module 03: Creativity and Innovation Module 04: Leadership and Teambuilding Module 05: Motivation and People Management Module 06: Communication and Leadership Module 07: Presentation, One-to-one Interview and Meeting Management Module 08: Talent Management Module 09: Strategic Leadership Module 10: Stress Management Assessment Method of Level 7 Leadership and Management After completing each module of the Level 7 Leadership and Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 7 Leadership and Management After completing the MCQ/Assignment assessment for this Level 7 Leadership and Management course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Level 7 Leadership and Management Online Training This Level 7 Leadership and Management course is for anyone serious about their professional development. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Level 7 Leadership and Management course. Requirements Level 7 Leadership and Management Training There are no specific requirements for this Level 7 Leadership and Management course because it does not require any advanced knowledge or skills. Career path Level 7 Leadership and Management Online Training Certificates Certificate of completion Digital certificate - Included

Get ready for an exceptional online learning experience with the HR Management bundle! This carefully curated collection of 30 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The HR Management is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the HR Management package has something for everyone. As part of the HR Management package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the HR Management bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following HR ManagementCPD Accredited Courses: Course 01: HR Management Course Course 02: Recruitment Consultant Diploma Course 03: Safer Recruitment Training Course 04: UK Employment Law Course 05: Certificate in HR Audit Course 06: Operations Management: Enterprise Resource Planning Course 07: Operations Management: Resource & Workout Layout Course 08: HR Technology Implementation: Preparing Your Team for Success Course 09: Key Performance Indicators Professional Course 10: Employee Hiring and Termination Training Course 11: Virtual Interviewing for HR Course 12: Leadership and Management Course Course 13: Office Administration Course 14: Delegation Skills Course 15: Team Management Course 16: Organisation & People Management Course 17: Change Management Course 18: Performance Management Level 3 Course 19: Workplace Productivity Training Course 20: Motivation - Motivating Yourself & Others Course 21: Conflict Resolution Course 22: Corporate Risk And Crisis Management - Online Course Course 23: Workplace Stress Management Course 24: Crisis Communication for HR Course 25: Equality, Diversity and Discrimination Course 26: Cross-Cultural Awareness Training Course 27: Build HR Dashboard using Excel Course 28: Learn Advanced Fundamentals of HR Dashboard Course 29: Networking Skills for Personal Success Course 30: Decision Making and Critical Thinking What will make you stand out? Upon completion of this online HR Management bundle, you will gain the following: CPD QS Accredited Proficiency with this HR Management After successfully completing the Painting and Decorating bundle, you will receive a FREE CPD PDF Certificates as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this HR Management. The online test with immediate results You can study and complete the HR Management bundle at your own pace. Study for the HR Managementbundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this HR Management bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the HR Management, a rich anthology of 30 diverse courses. Each course in the HR Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisHR Management bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the HR Management bundle offers you the flexibility and convenience to learn at your own pace. Make the HR Management package your trusted companion in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The HR Management bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements You are cordially invited to enroll in this HR Management bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Unleash your potential with the HR Management bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the HR Managementbundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included 30 CPD Quality Standard Certificates - Free

Talent management is defined as the methodically organized, strategic process of getting the right talent on-field and helping

Are you looking to enhance your Project Management & Stakeholder Management skills? If yes, then you have come to the right place. Our comprehensive course on Project Management & Stakeholder Management will assist you in producing the best possible outcome by mastering the Project Management & Stakeholder Management skills. The Project Management & Stakeholder Management course is for those who want to be successful. In the Project Management & Stakeholder Management course, you will learn the essential knowledge needed to become well versed in Project Management & Stakeholder Management. Our Project Management & Stakeholder Management course starts with the basics of Project Management & Stakeholder Management and gradually progresses towards advanced topics. Therefore, each lesson of this Project Management & Stakeholder Management course is intuitive and easy to understand. Why would you choose the Project Management & Stakeholder Management course from Compliance Central: Lifetime access to Project Management & Stakeholder Management course materials Full tutor support is available from Monday to Friday with the Project Management & Stakeholder Management course Learn Project Management & Stakeholder Management skills at your own pace from the comfort of your home Gain a complete understanding of Project Management & Stakeholder Management course Accessible, informative Project Management & Stakeholder Management learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Project Management & Stakeholder Management Study Project Management & Stakeholder Management in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Project Management & Stakeholder Management course Project Management & Stakeholder Management Curriculum Breakdown of the Project Management & Stakeholder Management Course Course Curriculum: Module 01: Introduction & Overview Module 02: Teams & Leadership Module 03: Project Communication Module 04: Stakeholder Management Module 05: The Basics of Project Management Module 06: Scope and Requirements Module 07: Developmental Methodologies Module 08: Effective Budgets & Schedules Module 09: Project Performance Module 10: Change Management CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Project Management & Stakeholder Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Project Management & Stakeholder Management. It is also great for professionals who are already working in Project Management & Stakeholder Management and want to get promoted at work. Requirements To enrol in this Project Management & Stakeholder Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Project Management & Stakeholder Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Project Management & Stakeholder Management. Project Coordinator: £25,000 to £35,000 per year Stakeholder Engagement Manager: £35,000 to £50,000 per year Project Manager: £40,000 to £60,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Portfolio, Programme, and Project Offices (P3O®) Practitioner: In-House Training P3O® is the AXELOS standard for the design of decision-making processes regarding changes in organizations. P3O provides a guideline for the design of portfolio, programme, and project offices in organizations. The P3O Practitioner Course is an interactive learning experience. The P3O Practitioner-level content provides you with sufficient knowledge and understanding of the P3O guidance to design, implement, manage or work within any component office of a P3O model. It enables participants to successfully complete the associated P30 Practitioner exam and achieve the qualification. In this course, you will be prepared to successfully attempt the P3O Practitioner exam and learn how to implement or re-energize a P3O model in their own organization. What you will Learn At the end of the P3O Practitioner course, you will be able to: Define a business case to get senior management approval for P3O Build a right P3O model to adapt to the organization's needs, taking account of the organization's size and portfolio, programme and project management maturity Identify the elements, roles, and functions deployed in a generalized P3O model Use tools and techniques in running the P3O and advising those who shape the portfolio of programmes and projects Introduction to P3O What is the purpose of P3O? Definitions What are P3Os? Portfolio, programme, and project lifecycles Governance and the P3O Designing a P3O Model Factors that affect the design Design considerations What functions and services should the P3O offer? Roles and responsibilities Sizing and tailoring of the P3O model Why have a P3O? How a P3O adds value Maximizing that value Getting investment for the P3O Overcoming common barriers Timescales Why have a P3O (Extension)? The P3O Business Case The P3O Model Blueprint Vision Statement Demonstrating the Value KPIs The Benefits of Claimed Capabilities Benefit Realisation and Strategic Objectives Benefit Profile How to Implement or Re-Energize a P3O Implementation lifecycle for a permanent P3O Identify Define Deliver Close Implementation lifecycle for a temporary programme or project office Organizational context Definition and implementation Running Closing Recycling How to operate a P3O Overview of tools and techniques Benefits of using standard tools and techniques Critical success factors P3O tools P3O techniques