12625 Courses in Cardiff delivered Online

Description: Adobe Premiere Pro CC is a robust, customizable, nonlinear video editor program. We are offering you a high-quality, comprehensive certificate course designed to help you master the techniques of Adobe Premiere Pro CC. Getting started with Adobe Premiere Pro CC might be difficult for amateurs, however, this course will certainly help you in making it accessible and approachable. From newbie to seasoned online entrepreneur can benefit from this process to learn editing videos in Adobe Premiere Pro. Through this Adobe Premiere Pro CC 2017 Complete Training course, you will introduce to the fundamental editing techniques, and learn the various panel windows to editing clips together, including audio work, creating sequence presets, titles, keyboard shortcuts, colour correction, exporting media and much more. Upon completion of the course, you will be able to get started with Adobe's video editing program and create appealing visual and audio stories like a pro. Who is the course for? You are a video creator (or want to make videos), and are wanting to edit videos with THE BEST video editing application today. You might know how to edit with Final Cut, iMovie, Sony Vegas, Premiere Elements, Windows Movie Maker, Camtasia, Screenflow, etc. But you want to transition to editing with Premiere Pro. You are a complete beginner who has never opened Premiere Pro (or have never learned how to use it properly). You have played around with Premiere Pro, but need some help becoming a more efficient editor. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Adobe Premiere Pro CC 2017 Complete Training 0 Adobe Premiere Pro CC Course Promo FREE 00:02:00 Introduction 1.1 Premuere Pro Course Intro - UPDATED 1 00:02:00 1.2 Quick Win - Stabilize ShakyVideo 00:04:00 1.2 Starting a New Project and Premiere Pro Orientation - UPDATE 1 00:13:00 1.3 Importing and Organizing 00:07:00 1.4 Quick win n_ Stablize your Videos 00:03:00 1.5 OPTIONAL - Use Media Browser to import Clips 00:02:00 Editing Your Video 2.1 Starting a New Sequence and Understanding the Timeline - UPDATE 1 00:06:00 2.2 Adding Clips to the Timeline, Syncing Footage, and Making Selects 00:12:00 2.3 Exercise - Syncing Video and Audio - UPDATE 1 00:01:00 2.4 Exercise Review - Syncing Video and Audio - UPDATE 1 00:03:00 2.5 Editing Tools 00:16:00 2.6 Adding bRoll Footage to Your Video 00:11:00 2.7 Adjusting Clip Size and Position - UPDATE 1 00:04:00 2.8 REVIEW Adjusting Clip Size and Position - UPDATE 1 00:00:00 2.9 Bonus - Editing Down an Interview - UPDATE 1 00:35:00 PP 2.10 Editing a Narrative Scene 00:11:00 Adding Video and Audio Transitions 3.1 Course Check In 00:01:00 3.2 Adding Video Transitions - UPDATE 1 00:08:00 3.3 Review Video Transitions - UPDATE 1 00:02:00 3.4 Adding Audio Transitions - UPDATE 1 00:04:00 3.5 Exercise - Create a Custom Blur Transition 00:07:00 PP 3.6 Trouble with Transitions 00:07:00 Adding Titles in Premiere Pro CC 2017.2 and 2018 4.1 Adding and Editing Titles 00:08:00 4.2 Create a Clean Lower Third Title 00:06:00 4.3 Create Scrolling End Credits 00:04:00 4.4 Exercise - Design Your Own Lower Third Titles 00:01:00 4.5 Exercise Review - Design Your Own Lower Third Titles 00:11:00 Adding Titles in Premiere Pro CC 2017.1 and Older 5 Tips for Beginner Video Editors 00:08:00 5.1 Adjusting Audio Levels in Premiere Pro 00:10:00 5.2 Adjusting Audio Channels 00:05:00 5.3 Fixing Audio with the Low and High Pass Filters 00:04:00 5.4 Improving Audio with EQ (Equalization) 00:08:00 5.5 Adjusting Audio Tracks with Effects 00:02:00 5.6 Exercise - Fixing Bad Audio 00:01:00 5.7 Exercise Review - Remove Bad Background Noise 00:05:00 5.8 Adding Music to Your Project and Making a Song Shorter 00:11:00 5.9 Easily Removing Background Noise with Audacity 00:05:00 Editing Audio PP 6.1 Color Correction with Lumetri Basics 00:09:00 PP 6.2 Exercise - Fix White Balance UPDATE 00:01:00 PP 6.3 Exercise Review - Fix White Balance UPDATE 00:03:00 PP 6.4 Creative Tab - Lumetri Color 00:06:00 PP 6.5 Curves Tab - Lumetri Color 00:04:00 PP 6.6 Color Wheels - Lumetri Color 00:02:00 PP 6.7 HSL Secondary - Lumetri Color 00:04:00 PP 6.8 Vignette - Lumetri Color 00:03:00 PP 6.9 Exercise - Matching Exposure 00:01:00 Color Correction and Grading 7.1 Adding Motion to Title Graphics 00:05:00 7.2 Add the Ken Burns Effect to Photos 00:02:00 7.3 Exercise - Add Motion to Video to Make it More Dynamic 00:01:00 7.4 Exercise Review - Add Motion to Video to Make it More Dynamic 00:06:00 7.5 OPTIONAL Adding Motion to Screenshots 00:08:00 Motion in Premiere Pro 8.1 Exporting a High-Quality, Small File-Size Video 00:09:00 PP 8.2 OPTIONAL - Export Settings - In Depth Review 00:12:00 8.3 Export a Full Resolution Video 00:01:00 8.4 Exporting Small File-Size Preview Video 00:02:00 8.5 Practice Exercise - Finish Course Project 00:01:00 Exporting Your Video 9.1 Adding and Adjusting Effects to Your Video Clips 00:07:00 9.2 Adjusting Effects with Keyframes 00:05:00 9.3 Using Lumetri Color Presets 00:04:00 9.4 Stabilize Shaky Footage with Warp Stabilizer 00:05:00 9.5 Exercise - Stabilize Shaky Video 00:01:00 9.6 Exercise Review - Stabilize Shaky Video 00:03:00 9.7 Make Footage More Cinematic with Overlays 00:07:00 9.8 Capture Still Images from Video 00:02:00 9.9 EXERCISE - Remove Noise and Grain from Video Clip UPDATED 00:07:00 Visual Effects and Advanced Premiere Pro Tips 10.1 Adjusting Clip Speed 00:05:00 10.2 Time Remapping and Speed Ramps 00:04:00 10.3 Slow Motion Video By Interpreting Frame Rates 00:02:00 10.4 Exercise - Speed Ramps 00:01:00 10.5 Exercise Review - Speed Ramps 00:01:00 Green Screen Editing - Chromakeying in Premiere Pro 11.1 Green Screen Tutorial (ChromaKeying) in Premiere Pro 00:08:00 11.2 Adding a Background to Green Screen Video 00:06:00 Conclusion 12.1 Conclusion 00:01:00 Resource Files Resource Files - Adobe Premiere Pro CC 2017 Complete Training 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Learn the Latest Skills | Acknowledged by CPD & QLS | MCQ Based Exam & Tutor Support | Interactive Video Training  Nail care entails becoming completely knowledgeable about the intricacies of the nail units, gaining the ability to identify specific nail issues while healing regular wear and tear, and providing nails with a expert level of beauty. Our Nail Technician Diploma teaches you the latest nail technology, manicure, pedicure and acrylic nail application. In addition, you will master the fundamentals of hygiene, salon administration, upkeep, aftercare, and the skills required to provide these services. Finally, it will offer great advice for launching a nail salon or technician business. What Will You Learn? Learn all about the intricacies of the nail unit and understand different nail conditions, and how to adapt the treatment accordingly Understand nail technology and what a nail technician does Understand the importance of consulting with your clients, offering guidance and giving clients clear instructions on how to care for their nails moving forward Explore the concepts and techniques of nail art The importance of health and hygiene and how to keep your workstation clean at all times Learn how to provide manicures, pedicures and different nail treatments to clients How to kickstart a successful nail technician business What classes are included in this package? Earn a digital certificate upon successful completion acknowledged by UK and internationally acknowledged lesson There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you’ll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? This Nail Technician Diploma CPD acknowledged course is suitable for anyone interested in learning the process of pedicures, manicures, nail art and more. The skills and knowledge gained from the program will help experts kickstart a profitable nail technician career. Career Path Training offered by the Nail Technician Diploma could potentially benefit a range of roles, but would particularly enhance careers in: Nail Technician Beauty Salon Owner Nail Technology Educator Manicurist Pedicurist Beauty Therapist Beautician Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. Certificate of Achievement from Janets After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment On successful completion of the Nail Technician Diploma, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. The assessment will be evaluated automatically and the results will be given to you immediately. Retake fee If you do not pass the exam first time, you can purchase the Retake Exam for £1.99 and try again. Course Contents Module 01: Nail Technician Module 02: General Anatomy Module 03: Skin Structure, Growth, and Nutrition Module 04: Anatomy of Nail Module 05: Equipment for the Technician Module 06: Tools and Techniques Module 07: Basics of Chemistry and Chemicals Module 08: Nail Product Chemistry Module 09: Manicure Module 10: Pedicure Module 11: Nail Diseases and Skin Problems Module 12: Artificial Nails Module 13: Nail Art Module 14: Safety Practices Module 15: Career Prospect and Business Preparations Module 16: UK Legislations and Pandemic Implications

Sales and Marketing Diploma: Sales and Marketing Course Do you want to improve the abilities you have in the sales and marketing fields? Then, you must study our most updated sales and marketing diploma. The sales and marketing diploma course explains sales techniques, market analysis, and promotional strategies. The sales and marketing diploma participants learn effective communication skills, customer relationship management, and digital marketing methods. Through the sales and marketing diploma, you can understand sales planning, product positioning, and brand management. Upon completion of the sales and marketing diploma, graduates are equipped with the knowledge and skills to excel in diverse sales and marketing roles. To boost your overall sales and marketing skills, you should participate in our sales and marketing diploma course quickly! Main Course: Sales and Marketing Diploma Course [ Note: Free PDF certificate as soon as completing the Sales and Marketing Diploma Course: Sales and Marketing course] Sales and Marketing Diploma: Sales and Marketing Course This Sales and Marketing Diploma course consists of 14 modules. Course Curriculum of Sales and Marketing Diploma Module 1: Marketing Basics Module 2: Multi-level Marketing Module 3: Sales Fundamental Module 4: 10 Sales Secrets Module 5: Motivating Sales Team Module 6: In-person Sales Module 7: Prospecting and Lead Generation Module 8: Coaching Salespeople Module 9: Basic Soft Skills Module 10: Basics of Body Language as Sales Manager Module 11: Communication Strategies Module 12: Internet Marketing Module 13: Negotiation Skills Module 14: Social Media Marketing Who is this course for? Sales and Marketing Diploma: Sales and Marketing Course Professionals wishing to pursue a career in sales and marketing can benefit from the sales and marketing diploma by gaining the necessary knowledge and abilities. Requirements Sales and Marketing Diploma: Sales and Marketing Course To enrol in this Sales and Marketing Diploma Course, students must fulfil the following requirements: Sales and Marketing: Good Command over English language is mandatory to enrol in our Sales and Marketing Course. Sales and Marketing: Be energetic and self-motivated to complete our Sales and Marketing Course. Sales and Marketing: Basic computer Skill is required to complete our Sales and Marketing Course. Sales and Marketing: If you want to enrol in our Sales and Marketing Course, you must be at least 15 years old. Career path Sales and Marketing Diploma: Sales and Marketing Course Your understanding and self-assurance in pursuing chances in several industries linked to sales and marketing would be strengthened by obtaining the sales and marketing diploma.

EYFS: EYFS Course Online This EYFS: EYFS Course will teach you everything you need to become a successful EYFS teacher. At the end of this EYFS: EYFS Course, students will have the tools they require to successfully pursue a career in early years teaching. Throughout this EYFS: EYFS Course, students will be given a thorough explanation of EYFS teaching, as well as information on child development, what it is like to work as an EYFS teacher, and an understanding of the EYFS framework. The EYFS: EYFS Course teaches how to promote child development. This EYFS: EYFS Course also teaches students about different teaching methods, how to work with children with special needs, and how to find work as an EYFS teacher in the UK. Why choose this EYFS: EYFS Course from the School of Health Care? Self-paced course, access available from anywhere in the world. EYFS: EYFS Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. Free PDF certificate after completing the EYFS: EYFS Course. Main Course: EYFS Teaching Diploma Free Courses: Course 01: Diploma in Special Education Needs (SEN) Course 02: Child Protection and Risk Assessment Course 03: Nursery Nurse [ Note: Free PDF certificate as soon as completing the EYFS: EYFS Course] EYFS: EYFS Course Online Industry Experts Designed this EYFS course into 13 detailed modules. Assessment Method of EYFS: EYFS Course After completing EYFS: EYFS Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of EYFS: EYFS Course After completing the EYFS: EYFS Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? EYFS: EYFS Course Online This EYFS: EYFS Course is appropriate for students of all skill levels and backgrounds. Requirements EYFS: EYFS Course Online To enrol in this EYFS: EYFS Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our EYFS: EYFS Course. Be energetic and self-motivated to complete our EYFS: EYFS Course. Basic computer Skill is required to complete our EYFS: EYFS Course. If you want to enrol in our EYFS: EYFS Course, you must be at least 15 years old. Career path EYFS: EYFS Course Online

EYFS: EYFS Course Online This EYFS: EYFS Course will teach you everything you need to become a successful EYFS teacher. At the end of this EYFS: EYFS Course, students will have the tools they require to successfully pursue a career in early years teaching. Throughout this EYFS: EYFS Course, students will be given a thorough explanation of EYFS teaching, as well as information on child development, what it is like to work as an EYFS teacher, and an understanding of the EYFS framework. The EYFS: EYFS Course teaches how to promote child development. This EYFS: EYFS Course also teaches students about different teaching methods, how to work with children with special needs, and how to find work as an EYFS teacher in the UK. Why choose this EYFS: EYFS Course from the School of Health Care? Self-paced course, access available from anywhere in the world. EYFS: EYFS Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. Free PDF certificate after completing the EYFS: EYFS Course. Main Course: EYFS Teaching Diploma Free Courses: Course 01: Diploma in Special Education Needs (SEN) Course 02: Child Protection and Risk Assessment Course 03: Nursery Nurse [ Note: Free PDF certificate as soon as completing the EYFS: EYFS Course] EYFS: EYFS Course Online Industry Experts Designed this EYFS course into 13 detailed modules. Assessment Method of EYFS: EYFS Course After completing EYFS: EYFS Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of EYFS: EYFS Course After completing the EYFS: EYFS Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? EYFS: EYFS Course Online This EYFS: EYFS Course is appropriate for students of all skill levels and backgrounds. Requirements EYFS: EYFS Course Online To enrol in this EYFS: EYFS Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our EYFS: EYFS Course. Be energetic and self-motivated to complete our EYFS: EYFS Course. Basic computer Skill is required to complete our EYFS: EYFS Course. If you want to enrol in our EYFS: EYFS Course, you must be at least 15 years old. Career path EYFS: EYFS Course Online

Medical Receptionist: Medical Receptionist Course Online Learn all the skills required to work as a Medical Secretary through our Receptionist: Medical Receptionist Course. The medical profession is a challenging field, requiring discretion, patience, sensitivity, and an unwavering eye for detail. This Receptionist: Medical Receptionist Course will teach you all the essential skills you require to act as a link between patient and doctor. This Receptionist: Medical Receptionist Course will provide you a thorough understanding of the roles and responsibilities of a medical secretary. Through this Receptionist: Medical Receptionist Course, you will also learn various medical secretary skills, including an effective — Filing system, Medical transcription, Medical writing, Maintaining medical records, An appointment system, and more. Furthermore, this Receptionist: Medical Receptionist Course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Courses are included in this Medical Receptionist: Medical Receptionist Course Course 01: Medical Receptionist - Course Course 02: Dealing With Difficult People [ Note: Free PDF certificate as soon as completing the Medical Receptionist: Medical Receptionist Course] Medical Receptionist: Medical Receptionist Course Online This Diploma in Medical Secretary & Receptionist course consists of 13 modules. Assessment Method of Receptionist: Medical Receptionist Course After completing Receptionist: Medical Receptionist Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Receptionist: Receptionist Course After completing the Receptionist: Medical Receptionist Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Receptionist: Medical Receptionist Course Online This Receptionist: Receptionist Course is suitable for Health Care Professionals who work and want to work in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Receptionist: Medical Receptionist Course Online To enrol in this Receptionist: Medical Receptionist Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Receptionist: Medical Receptionist Course. Be energetic and self-motivated to complete our Receptionist: Medical Receptionist Course. Basic computer Skill is required to complete our Receptionist: Medical Receptionist Course. If you want to enrol in our Receptionist: Medical Receptionist Course, you must be at least 15 years old. Career path Receptionist: Medical Receptionist Course Online After completing this Receptionist: Medical Receptionist Course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including — Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator

Embark on a transformative journey into the dynamic realm of digital marketing, where innovation meets strategy, and possibilities unfold at every click. Picture yourself mastering the intricacies of the digital landscape, navigating through the riveting modules designed to elevate your understanding of the ever-evolving online sphere. In a world where attention is the new currency, arm yourself with the knowledge that transcends trends and unlocks the secret vaults of customer engagement. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Dive into the depths of Growth Hacking, where creativity collides with analytics, sculpting a path that extends beyond conventional boundaries. Unravel the artistry behind Customer Journey, decoding the seamless flow that captivates and converts. From the alchemy of Google Adwords to the symphony of SEO, each module is a chapter in the saga of digital mastery. Immerse yourself in the vibrant tapestry of Social Media Marketing, where platforms like Facebook, Instagram, Twitter, and YouTube become your canvases, and every post is a stroke of strategic brilliance. Let the currents of Email and Mobile Marketing guide you, and harness the power of Content Marketing to shape narratives that resonate in the hearts and minds of your audience. Join us, not merely to learn but to embark on a quest where you become the architect of digital excellence, a maestro orchestrating the future of marketing in a connected world. Elevate your understanding, amplify your impact, and let the journey begin. Course Curriculum Module 01: Digital Marketing Foundations Module 02: Legal Landscape in Digital Marketing Module 03: Unleashing Growth Strategies Module 04: Crafting Seamless Customer Journeys Module 05: Decoding Google Adwords Module 06: Advanced Strategies in Adwords Module 07: Search Engine Optimization (SEO) Mastery Module 08: Strategic Social Media Marketing Effective Email MarketingMastering Facebook MarketingLeveraging Instagram for MarketingStrategic Twitter MarketingDominating YouTube MarketingNavigating Mobile Marketing StrategiesContent Marketing Excellence Learning Outcomes: Understand fundamentals of Digital Marketing for strategic online presence. Comprehend legal requirements governing digital marketing practices for ethical campaigns. Master Growth Hacking techniques to fuel rapid business expansion. Map and optimize Customer Journeys for enhanced user experience. Gain expertise in Google Adwords, from basics to advanced strategies. Implement effective SEO, Social Media, and Content Marketing strategies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Marketing Professionals seeking digital expertise enhancement. Entrepreneurs aiming to leverage online platforms for business growth. Small Business Owners aiming to strengthen their digital marketing competence. Aspiring Digital Marketers looking to build a career in the field. Individuals keen on mastering SEO, Social Media, and PPC strategies. Career path Digital Marketing Manager SEO Specialist Social Media Strategist PPC Specialist Content Marketing Manager Email Marketing Coordinator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview Acquire great customer problems solving skills to develop long term relationships with your customers by enrolling in our Customer Service Management course. This course is a step-by-step training process to educate you in all the essential knowledge and skills to deliver contextual-based support to your customers and maintain high ethical business standards. The training has a huge impact on higher customer retention, acquisition of new customers, increased productivity and more. After your successful completion, you will be more than capable of identifying customer service elements and knowing the effects of poor service on a business; you will also be able to come up with some great techniques to deal with difficult customers. Enrol today to handle customer feedback and complaints efficiently. Key Features of the Course: FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is an entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Service Management. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on WIFI, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:51:00 hours total •Module One - Customer Service : Who We Are and What We Do •Module Two - Customer Service : Establishing Your Attitude •Module Three - Customer Service : Identifying and Addressing Customer Needs •Module Four - Customer Service : Generating Return Business •Module Five: In-Person Customer Service •Module Six - Customer Service : Giving Customer Service over the Phone •Module Seven - Customer Service : Providing Electronic Customer Service •Module Eight - Customer Service : Recovering Difficult Customers •Module Nine - Customer Service : Understanding When to Escalate

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Receptionist Skills Bundle Course Course 01: Medical Receptionist Skills Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing ***Others Included of Medical Receptionist Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development Assessment Method After completing each module of the Medical Receptionist Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist Skills because it does not require any advanced knowledge or skills. Career path After completing this Medical Receptionist Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary - Essential Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary - Essential Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary - Essential Skills Bundle Course Course 01: Medical Secretary - Essential Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 5 Report Writing Course Course 07: Level 5 Negotiation Skills Course ***Others Included of Medical Secretary - Essential Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary - Essential Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method After completing each module of the Medical Secretary - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary - Essential Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Secretary - Essential Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included