29528 Courses in Cardiff delivered Online

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The Healthcare Assistant course promotes health, safety and well-being in care settings. The fundamental purpose of care assistance is to enhance the quality of life. This course also discusses how Commercial enterprises prioritize financial profit in order to maintain their valuation and viability. To fulfill its responsibility to society, health care must concentrate on generating social profit. If you want to make a career as a health care assistant, Our Healthcare Assistant course will guide you toward success. Healthcare-assistant workers can be found in a wide range of contexts, from mental health to children's services. As a healthcare-assistant worker, you'll work under the supervision of a care professional, supporting them and helping patients on their journey back to good health. The Healthcare Assistant course provides students with a thorough understanding of care assistant practices and procedures, physical and mental health disorders, and legal responsibilities. Developing the necessary skills and knowledge to advance and improve students' medical careers in care support, this course is very important. The Healthcare Assistant course helps students to gain a thorough understanding of care assistants in the UK. There are many types of health care assistants, each with different roles and responsibilities. In the care sector, a caregiver supporter may work as a primary caregiver to patients, in an emergency room, or even as part of a surgical team. They may work with children, the elderly, or any age in between. Our Healthcare Assistant course will teach you the fundamental, practical skills required for obtaining a successful career as a Health care Assistant. A Social caregiver or a certified assistant provides practical and emotional support to many people. This course analyzes and researches the responsibilities and duties of the care worker which makes them capable of being qualified enough to work for humans as well as work professionally as a certified healthcare assistant. A Healthcare Assistant is someone who can work in various areas related to patient care and treatment in both public and private care facilities. The support staff's role is to aid healthcare professionals in diagnosing, treating, and caring for patients. The Healthcare Assistant course prepares students to work in the care support industry by providing students with detailed knowledge, accurate understanding and skills. Learning Outcomes: After completing this Healthcare Assistant course, learner will be able to: Gain a thorough understanding of UK's healthcare system Understand healthcare assistant's responsibilities Understand confidentiality & patient health records Understand NHS records management Understand health and safety risks in the healthcare sector Understand hygiene in nursing Gain a solid understanding of infection control in healthcare setting Understand mobility and immobility Understand medical jargon and terminology Understand the impact of covid-19 on mental health and human rights Gain in-depth knowledge of quality in health and social care Why Choose Healthcare Assistant Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Healthcare Assistant Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the course] The Healthcare Assistant course will help you navigate the healthcare framework and gain the knowledge you need to succeed. Healthcare assistance is a dynamic field in the care industry, with care supporters working in a variety of settings as part of multidisciplinary health care teams. From The Healthcare Assistant course, students will understand the responsibilities of a caregiver's responsibilities ranging from administration to medical treatment. We leave no stone unturned, and whether you are ready to take The Healthcare Assistant course to improve your career or simply want to improve your current skills, we will assist you every step of the way. Through The Healthcare Assistant course, you will also gain in-depth knowledge about NHS records management. It also includes step-by-step instructions on how to administer prescription-only medicines, read product labels, keep patient records, and much more. Doctors and care assistants are equally important. They play a key role in the NHS. Healthcare-assistants work alongside nurses, midwives, and other health professionals to provide care to patients. The job is crucial for patient comfort. By attending to patients' basic but essential needs, care assistants can have a significant impact on their comfort and well-being. This Healthcare Assistant course is designed to provide you with a thorough understanding of how to do these tasks effectively. This Healthcare Assistant course will teach you about health and safety responsibilities, patient mobility and immobility issues in nursing, infection control, and how to maintain hygiene in nursing. This course includes adapting to working as a Healthcare Assistant in various health-care settings, maintaining medical records, and several legal, professional standards, and ethical aspects of health care. So, enroll today. Detailed course curriculum of *** Healthcare Assistant *** Module 1: Introduction to the UK Healthcare System An Overview of the UK Healthcare System History of the UK Healthcare System Trends and Developments Current Healthcare systems in the UK Healthcare Systems in Different Regions of the UK The Top Healthcare Carriers in the UK People With Special Needs Reinsurance in the UK Healthcare Services Categories of Healthcare Services Module 2: Healthcare Assistant's Responsibilities What is a Healthcare-Assistant? Healthcare-Assistant Duties and Responsibilities Module 3: Confidentiality & Patient Health Records Confidential Patient Information Disclosing and Using Confidential Patient Information Patient Consent to Disclosing The Confidentiality Model Legal Considerations Patient Confidentiality and Covid-19 Disclosure of Deaths Due to Coronavirus Accessing and Sharing Patient Health Records Access to Deceased Patients' Health Records NHS Constitution and Policy Background Electronic Health Records Summary Care Records NHS Data and Cyber Security Patient Data, Apps and Artificial Intelligence (AI) Cross-border Data Sharing After Brexit Module 4: NHS Records Management Management and Organisational Responsibility Policy and Strategy Record Creation Information Quality Assurance Record-Keeping Record Maintenance Scanning Appraisal of Records Module 5: Health And Safety Risks In The Healthcare Sector Roles And Responsibilities What Should Be Considered Before Starting The Risk Assessment? The Risk Assessment Risk Assessment of Potential Occupational Exposure To Infection Risk of Blood-borne Infections Risk of Airborne Infection Risk of Direct And Indirect Contact Infection Module 6: Hygiene In Nursing Hygiene Morning & Evening Care Personal Hygiene Nurse's Role in Personal Hygiene Oral Hygiene Oral Hygiene for Independent Patients Oral Hygiene for Dependent Patients Oral Hygiene for Unconscious Patients Bed Bath Care Of Hands, Feet & Nails Module 7: Infection Control in Healthcare Setting What are HCAIs? Risk Factors for HCAIs HCAIs: Key Policy Issues Some Recent Initiatives on HCAIs Policy Initiatives in Other Countries Overview Module 8: Mobility and Immobility The Basic Concept of Mobility & Immobility Identifying Mobility Issues and the Need for Assistance Assistive Devices Early Mobility Protocols Module 9: Medical Jargon and Terminology Common Anatomy Term Common Pathology Term Module 10: The Impact of Covid-19 on Mental Health and Human Rights International Human Rights Obligations Updated Guidance on Human Rights During the Pandemic Covid-19 And the Effect on Mental Health in the UK Module 11: Quality in Health and Social Care Improving Quality and Delivering Better Outcomes Quality Is Complex and Systemic Setting The Bar on Quality Continuously Improving Quality A Culture That Puts Patients First Summary Of Tools and Levers Spotting The Early Signs of Failure Judging When There Has Been a Quality Failure Responding When Things Go Wrong Assessment Method After completing each module of the Healthcare Assistant, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Healthcare Assistant, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is ideal for anyone who wants to boost their career as a Healthcare Assistant officer and gain relevant skills. The course is suitable for anyone interested in gaining in-demand Healthcare-Assistant proficiency to help them explore a career as a Healthcare Assistant personnel or improve their Health care Assistant aptitude. Requirements There are no specific requirements for Healthcare Assistant course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path The knowledge you will gain through Healthcare Assistant course may lead you to a variety of career opportunities. Such as: Healthcare Assistant: £9.05 - £13.00 per hour Healthcare Solicitor: £70,000 - £90,000 per annum Nursing Assistant: £11.22 per hour Support Worker: £10.50 - £20.00 per hour Certificates Certificate of completion Digital certificate - Included

If you're looking to take on a rewarding role in healthcare, the Adult Nursing and Healthcare Assistant course is your first step. With a focus on both nursing and healthcare assistant responsibilities, this course provides a thorough understanding of the essential skills needed for these critical roles. Learn the key concepts that shape healthcare, from patient care techniques to understanding the daily challenges faced by healthcare professionals. The course structure is designed to be flexible, allowing you to study at your own pace without the need for physical attendance. As the demand for healthcare assistants continues to rise, the opportunities in this field are both plentiful and rewarding. Whether you're aiming to work in a hospital, a nursing home, or in the community, this course will guide you through the essential knowledge and tasks expected in these roles. The course helps you build confidence in your ability to support both patients and the healthcare team. With the right knowledge, you will be well-equipped to make a meaningful contribution to the healthcare sector while gaining the valuable skills needed for success in this important field. ________________________________________________________________________ Key Features: CPD Certified 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Adult Nursing Module 01: Introduction to Nursing Module 02: Working in Different Healthcare Settings Module 03: Legal, Standards and Professional Aspects of Ethical Practice: Part - 1 Module 04: Legal, Standards and Professional Aspects of Ethical Practice: Part - 2 Module 05: Effective Communication in Nursing Module 06: Health and Safety in Nursing Module 07: Hygiene in Nursing Module 08: Infection Control Module 09: Asepsis in Nursing Module 10: Medication Administration in Nursing Module 11: Understanding the Immune System in Nursing Module 12: Rest and Sleep Management in Nursing Module 13: Mobility and Immobility Issues of Patients in Nursing Module 14: Pain Management for Nurses Module 15: Nutrition in Nursing Module 16: Fluid and Electrolyte Balance Module 17: Assisting with Elimination Module 18: Oxygenation in Nursing Healthcare Assistant Module 01: Working in Different Healthcare Settings Module 02: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 03: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 04: Maintaining Medical Records Module 05: Confidentiality in a Medical Environment Module 06: Health and Safety Responsibilities Module 07: Hygiene in Nursing Module 08: Infection Control Module 09: Mobility and Immobility Issues of Patients in Nursing Module 10: Rights and Responsibilities as a Health and Social Care Worker Module 11: Role as A Caregiver and Healthcare Professional Module 12: Providing Care or Treatment to People Who Lack Capacity Module 13: Managing Service Delivery in Health and Social Care Module 14: Medical Jargon and Terminology Module 15: Effects of Covid-19 on Human Life Module 16: Preventions and Social Measures to Be Taken Module 17: Information Technology in Health Care Module 18: Artificial Intelligence, Data Science and Technological Solutions against Covid-19 ________________________________________________________________________ Complete Career Guide for Adult Nursing and Healthcare Assistant (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Healthcare. In addition to mastering the essentials of Healthcare, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Healthcare. Your dream career starts here! List of career guide courses included in Adult Nursing and Healthcare Assistant With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Understand legal and ethical aspects, ensuring professional healthcare practices. Master effective communication, vital for patient interaction and interdisciplinary collaboration. Demonstrate proficiency in infection control, maintaining a safe healthcare environment. Acquire skills in medication administration, fostering responsible and accurate care delivery. Explore the effects of Covid-19, learning preventive measures and their application. Embrace technological advancements, including AI and data science, enhancing healthcare practices. ________________________________________________________________________ Accreditation All of our courses, including the Adult Nursing and Healthcare Assistant With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Adult Nursing and Healthcare Assistant With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring healthcare assistants and nurses seeking foundational knowledge. Individuals pursuing roles in health and social care settings. Professionals aiming to expand their understanding of legal and ethical aspects. Those interested in the intersection of technology and healthcare. Individuals keen on combating challenges posed by infectious diseases. Career path Healthcare Assistant - £18K to 24K/year. Registered Nurse - £24K to 32K/year. Clinical Support Worker - £20K to 28K/year. Community Health Worker - £22K to 30K/year. Health and Social Care Coordinator - £25K to 35K/year. Certificates 11 CPD Accredited e-Certificates Digital certificate - Included 11 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

CCNA training course description The Implementing and Administering Cisco Solutions (CCNA) course gives you a broad range of fundamental knowledge for all IT careers. Through a combination of lecture, hands-on labs, and self-study, you will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. The course covers configuring network components such as switches, routers, and wireless LAN controllers; managing network devices; and identifying basic security threats. It also gives a foundation in network programmability, and software-defined networking What will you learn Install, configure, and operate a small to medium sized network Gain a foundation in the essentials of networking, security, and automation Prepare for the 200-301 CCNA exam, which earns CCNA certification CCNA training course details Who will benefit: Network support help desk technicians involved in the basic installation, operation, and verification of Cisco networks. Anyone seeking CCNA certification. Prerequisites: Introduction to Data communications & networking Duration 5 days CCNA training course content After taking this course, you should be able to: Identify the components of a computer network and describe their basic characteristics. Understand the model of host-to-host communication. Describe the Cisco IOS software. Describe LANs and the role of switches within LANs. Describe Ethernet and describe the operation of switches. Install a switch and perform the initial configuration. Describe the TCP/IP Internet layer, IPv4, its addressing scheme, and subnetting. Describe the TCP/IP Transport and Application layers Explore functions of routing. Implement basic configuration on a Cisco router. Explain host-to-host comms across switches and routers. Identify and resolve common switched network issues and common problems associated with IPv4 addressing. Describe IPv6 main features and addresses, and configure and verify basic IPv6 connectivity. Describe static routing. Describe, implement, and verify VLANs and trunks. Describe inter VLAN routing. Explain the basics of dynamic routing protocols and describe components and terms of OSPF. Explain how STP and RSTP work. Configure link aggregation using EtherChannel. Describe the purpose of Layer 3 redundancy protocols. Describe basic WAN and VPN concepts. Describe the operation of access control lists (ACLs) and their applications in the network. Configure Internet access using DHCP clients and explain and configure NAT on Cisco routers. Describe basic QoS concepts. Describe the concepts of wireless networks, which types of wireless networks can be built, and how to use Wireless LAN Controllers (WLCs). Describe network and device architectures, introduce virtualization, network programmability and SDN and describe smart network management solutions such as Cisco DNA Center™, SD-Access, and SD-WAN. Configure basic IOS system monitoring tools. Describe the management of Cisco devices. Describe the current security threat landscape. Describe threat defence technologies. Implement a basic security configuration of the device management plane. Implement basic steps to harden network devices. Detailed course outline Exploring the Functions of Networking. The Host-to-Host Communications Model. Operating Cisco IOS Software. Introducing LANs. Exploring the TCP/IP Link Layer. Starting a Switch. The TCP/IP IP layer, IPv4 Addressing, and Subnets. The TCP/IP Transport Layer and Application Layer. Exploring the Functions of Routing. Configuring a Cisco Router. Exploring the Packet Delivery Process. Troubleshooting a Simple Network. Introducing Basic IPv6. Configuring Static Routing. Implementing VLANs and Trunks. Routing Between VLANs. Introducing OSPF. Redundant Switched Topologies with EtherChannel. Explaining Basics of ACL. Enabling Internet Connectivity. Explaining the Evolution of Intelligent Networks. Introducing System Monitoring. Managing Cisco Devices. Securing Administrative Access. Implementing Device Hardening. Self-Study: Building Redundant Switched Topologies. Exploring Layer 3 Redundancy. Introducing WAN Technologies. Introducing QoS. Explaining Wireless Fundamentals. Introducing Architectures and Virtualization. Examining the Security Threat Landscape. Threat Defense Technologies.

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Whatever your position in the team, good communications skills are vital. They are at the centre of every work place interaction and can make a real difference to your work environment. Here’s a worthwhile day to increase your skills in this area. These skills will not only help your personal growth but they will increase job satisfaction and in turn relationships with adults and children. Course Category Team Building and Leadership Visioning and Problem Solving Strategic Work Early Years Description “The leaders who work most effectively, it seems to me, never say ‘I’. And that’s not because they have trained themselves not to say ‘I’. They don’t think ‘I’. They think ‘we’; they think ‘team’. They understand their job to be to make the team function. They accept responsibility and don’t sidestep it, but ‘we’ gets the credit…. This is what creates trust, what enables you to get the task done.”PETER DRUCKER. Whatever your position in the team, good communications skills are vital. They are at the centre of every work place interaction and can make a real difference to your work environment. Here’s a worthwhile day to increase your skills in this area. These skills will not only help your personal growth but they will increase job satisfaction and in turn relationships with adults and children. With these new skills you will also increase your abilities in co-operative partnerships and network building. Communication is at the core of what you do; it’s how we influence people. We use it for persuading others, creating alliances, gaining support, motivating others and teaching. Being good at communicating with others will allow you to influence them and this in turn will make you more effective whilst making your job easier. A lot of our time at work consists of acting, taking or giving instructions. Past research shows that lack of good communication at the work place is not uncommon. This has a high cost including tension amongst staff and lower trust levels and effectiveness. Problems can be caused when communication problems result in instructions being misinterpreted. A simple discussion can be turned into a conflict just by poor communication. What communication skills are needed in the 21st century for the most effective leaders and managers of schools, colleges and early years settings? Would the following qualities make sense to you in describing your communication with staff, parents and your wider community? a high concern for both people and outcomes a style motivated by relationship building the flexibility to change leadership styles depending on the challenge the ability to follow as well as lead a team leadership style< able to communicate and engage the emotional support of staff quiet leadership with restraint, modesty and tenacity Perhaps you would add to or challenge this list of attributes? How do you deal with ‘yes buts’ and those who don’t do what you ask them to do? How do you motivate? How do you encourage? During this training we will explore your communication in a range of challenging situations and build consensus around desirable communication skills. Testimonials Be the first to comment on this training… Learning Objectives To explore effective communication skills for leaders and managers Self reflection and feedback opportunities To develop and extend your repertoire of communication skills Deepen your understanding of team members who don’t do what you ask and expect them to do Who Is It For? Leaders and managers of schools, colleges and early years settings Course Content Exploration of typical challenging situations- skill practice Building Shared Vision for communication Opportunities to develop and extend your communication skills for leadership in a safe environment

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Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations. Overview After completion of the course the participant will be able to: Perform the needs analysis translating business requirements to data center services Set-up and manage the data center operations team Implement and monitor safety- and security practices Identify a suitable maintenance program for the data center facility and its equipment Select the appropriate policies and procedures required for data center operations Monitor the data center availability, capacity and capability Manage and implement basic data center projects Set-up and implement an environmental sustainability program Select an appropriate back-up site to support organizational resilience Identify and respond to risk in the data center Manage and support the document life cycle Create a basic budget proposal Select and manage vendors and measure their performance Manage data center assets Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes. Service Level Management Service Level Management Needs analysis Capability assessment Service portfolio Service catalogue Service Level Agreements (SLAs) Availability measurement Data points in SLA Service reporting Complaint procedure Customer satisfaction measurement Service Improvement Process (SIP) SLA content The Data Center Organization Operational issues Organization chart Roles and responsibilities Skills matrix Contingency / backup roles Shift management Performance management Career development Training and assessment Job rotation Succession planning Disciplinary program Managing Safety & Statutory Requirements Safety policies and regulations Occupational Health and Safety (OH&S) Safety awareness training Permit to Work (PTW) Lock-out / Tag-out Personal Protective Equipment (PPE) Testing and tagging of equipment Emergency preparedness and response Reporting of safety issues Reviews / internal audit / external audit Managing Physical Security Security policies and procedures Security standards and guidelines Security staff Security awareness Security incident management Disciplinary program Reviews, internal and external audits Facilities Management Maintenance policies and procedures Various maintenance programs Outsourcing of maintenance activities Maintenance contract options Warranty Maintenance schedule Service situations Spart part management Contamination control Data Center Operations Policies and procedures for data center operations Service operations and the daily data center operations Monitoring / Reporting / Control Monitoring requirements Escalation procedures Reporting Trend analysis Reviews Project Management Project management Project organization Project manager Project phases Environment Sustainability The importance of sustainability Sustainability policies Environmental management Power efficiency indicators - Waste management - Water management ICT utilisation management Environmental performance measurements Renewable energy factor (REF) Organizational Resilience Business continuity Data center facility options Business Impact Analysis Type of facility Human resources Facility, equipment and consumables Governance, Risk and Compliance Management commitment Coordination, collaboration and integration Compliance Risk management Document management Financial management Vendor management Asset management Additional course details: Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

This is a practical and immersive course for people managers which provides you with the skills, knowledge, and confidence to have effective conversations with staff about mental health and wellbeing.

CWAP training course description This WiFi analysis course consists of hands-on learning using the latest enterprise wireless LAN analysis and troubleshooting tools. The course takes an in-depth look at the functionality of WLANs, intended operation of the 802.11 protocol and Wi-Fi Alliance specifications, WLAN frame formatting and structure, troubleshooting methodology, and protocol analysis. It also includes extensive training in modern spectrum analysis with a focus on advanced RF behaviour analysis, data collection methods, interpreting spectrum plots and charts, and understanding advanced features of WLAN spectrum analysers. What will you learn Analyse WiFi frames using Wireshark. Explain 802.11 protocol operation. Troubleshoot WiFi networks using Wireshark. Troubleshoot WiFi networks using spectrum analysers. CWAP training course details Who will benefit: Technical Network Staff Anyone looking to become a CWAP Prerequisites: Certified Wireless Network Administrator Duration 4 days CWAP training course contents Principles of WLAN Communication 802.11 Working Group, OSI reference model and the 802.11 PHY and MAC, Communication sublayers and data units, WLAN architecture components, Organization of station forwarding Addressing and internetworking operation, Modern WLAN product architectures. Physical (PHY) and MAC Layer Formats and Technologies Physical layer functions, Preamble function and format, Header purpose and structure, Analysis of PHY problems, Physical PPDU formats, 802.11b, 802.11a, 802.11g, 802.11n, MAC frame components, MAC encapsulation, Fields and subfields of the MAC header, Frame Control, Frame types and subtypes and their uses, Addressing, Frame body, Data frame format, Control frame format, Management frame format, Information elements and fields. Beaconing and synchronization Scanning, Client state machine, 802.11 contention, QoS, Admission control, Band steering and airtime fairness mechanisms Fragmentation, Acknowledgments and Block acknowledgments, Protection mechanisms and backward compatibility, Power management, Dynamic Frequency Selection (DFS) and Transmit Power Control (TPC), Security components, methods, and exchanges, Roaming procedures exchanges, Future protocol enhancements. 802.11n Transmit beamforming, Spatial multiplexing, Maximal Ratio Combining (MRC), Space-Time Block Coding, 40 MHz channels, Frame aggregation, HT-OFDM format, Modulation and Coding Schemes (MCS), HT frame formatting and more. Protocol Analysis Tools and Methodology Troubleshooting methodology, Protocol analyser types, Analysis NIC/adapter selection and constraints, Interpreting results based on location, Analyzer settings and features, Filtering and channel scanning, Interpreting decodes, Using advanced analysis features, Assessing WLAN health and behaviour factors, Evaluating network statistics, Troubleshooting common problems, Wired analysis to support wireless network issues. Spectrum Analysis Tools and Methodology Radio frequency behaviour review, Visualizing RF domains using spectrum measurement tools, Spectrum analyser types and operation, Analyser specifications and characteristics, Understanding spectrum data presentation, Interpreting plots and charts, Common WLAN spectrum analyser features, Identifying transmit patterns, Device classification and network impact, Recognizing transmit signatures. Hands on lab exercises Wireshark Setup, Use, and In-Depth Analysis Wireshark is fundamental to troubleshooting. Labs include: - Capabilities, configuration, and data display - Opening, collecting, saving, and modifying capture files. - Filtering traffic, and using colouring rules as analysis aides. - Live captures based on a set of desired collection criteria. - Identify and isolate network problems. - Conversation analysis. - Remote packet capture with an AP. Understanding Frame Components Familiarity with the frame structure and contents is essential in real -world troubleshooting efforts. Labs include: - Understanding the MAC header - Comparing the three major frame types and their subtypes - Analysing frame formats of individual frame types - Analysing 802.11n frame components - Additional information is reported by protocol analysers - Information not visible in protocol analysers Frame Exchanges Understanding frame exchange rules and behaviors is critical to identifying expected and unexpected. It is also necessary to understand what is normal so that aberrations can be properly troubleshot. Labs include: - Connectivity exchanges and sequences - Legacy and modern security exchanges - ERP and HT protection mechanisms - Power save behaviour - Acknowledgments, block acknowledgments, and supporting action frames - Dynamic rate switching - Band steering Troubleshooting Common Problems This lab exposes students to hands-on troubleshooting skills by setting up common problems in WLANs and allowing students to attempt to solve them. - Trouleshooting connectivity exchanges - Troubleshooting 802.1X and EAP exchanges - Troubleshooting roaming Spectrum Analyzer Setup, Use, and In-Depth Analysis Specifically, it will explore the plots and charts used to display spectrum data and how to interpret this data to define a transmitter's impact on the network. The following are covered: - Installing the analyser and using display and navigation - The 'RF perspective' provided by each plot and chart - Using built-in features and automated device identification - Characterizing the behaviours of an interference source - Assessing the impact of an interference source - Determining the impact of transmitter proximity on interference. - Identifying signatures of common transmitters - Remote spectrum analysis with an AP