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12885 Courses in Cardiff delivered Online

Strategic Planning Course

By Training Tale

Strategic Planning Strategic Planning Course involves the planning and implementation of the most important goals and initiatives taken by a corporation's top management on behalf of its owners, based on resource considerations and an assessment of the internal and external environments in which the organization competes. This Strategic Planning Course is designed to provide you the opportunity to gain a thorough understanding of strategic management. Through this Strategic Planning course, you will learn how to develop a highly effective team, optimize better performance, deal with obstacles, fear, imposter syndrome and much more . Take the Strategic Planning course to start learning the business strategy and strategy formulation skills you'll need to effectively map the future of your organization. Main Course: Strategic Management Free Courses: Course 01: Level 5 Diploma in Risk Management Course 02: Level 7 Diploma in Facilities Management Course 03: Level 7 Diploma in Operations Management [ Note: Free PDF certificate as soon as completing the Strategic Planning course] Strategic Planning Course Curriculum of Strategic Planning Module 01: The Middle: Where Transformations Either Happen or Stuck Module 02: Developing Highly Effective Team and Optimising Better Performance Module 03: Facing The Unwanted Circumstances Wisely With Courage and Persistence Module 04: Leading a Transformation Rather Than Doing a Transformation From the Top Assessment Method of Strategic Planning After completing each module of the Strategic Planning Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Strategic Planning After completing the MCQ/Assignment assessment for this Strategic Planning course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Strategic Planning This Strategic Planning Course is ideal for professionals whose jobs require strong strategic planning and problem-solving skills. Requirements Strategic Planning There are no specific requirements for this Strategic Planning Course because it does not require any advanced knowledge or skills. Career path Strategic Planning The knowledge you will gain through this Strategic Planning Course may lead you to a variety of career opportunities.

Strategic Planning Course
Delivered Online On Demand20 hours
£12

Customer Relationship Management

4.7(160)

By Janets

Learning Outcomes Understand the importance of customer relationship management in modern business and its impact on customer satisfaction and loyalty Learn about different types of CRM software and how to select and implement a suitable solution for a particular business Develop skills in managing customer interactions and communication across various channels, including email, phone, and social media Gain knowledge in data analytics and reporting to better track customer behaviour and identify trends and patterns Explore strategies for using CRM to improve sales and marketing efforts, such as targeting and segmentation Develop skills in managing customer complaints and resolving conflicts to maintain positive relationships with customers Understand the legal and ethical considerations surrounding customer data and privacy in the context of CRM Learn how to measure and evaluate the success of a CRM program and make improvements over time Description For those looking to develop their abilities in managing client interactions, strengthen their relationships with customers, and expand their businesses, our Customer Relationship Management (CRM) course is ideal for them. In this course, students will obtain a thorough understanding of the function of CRM in contemporary business and how it may affect client loyalty and satisfaction through the course. Participants will get knowledge about several CRM tool types and how to pick and use the best option for their particular business needs. Also, they will learn how to manage customer contacts and communication through a variety of platforms, including email, phone, and social media. Their ability to better monitor customer behaviour, spot trends and patterns, and use data analytics and reporting to make defensible judgements will all be elevated by this training. The course will also address how to manage customer complaints and settle disputes to preserve strong relationships, as well as ways for using CRM to improve sales and marketing efforts, including targeting and segmentation. Also, students will learn about the moral and legal issues that arise when dealing with customer privacy and data in the context of CRM. Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment In order to successfully complete the Customer Relationship Management course, students will be required to sit for a final assessment. After they submit their assignment, our expert team will evaluate and provide instant feedback. Career Path Here are some potential career paths for individuals who take a Customer Relationship Management (CRM) course in the UK, along with the annual salary range for each: CRM Manager: £46,000 to £66,000 per year Customer Success Manager: £35,000 to £50,000 per year Sales Manager: £36,000 to £71,000 per year Marketing Manager: £35,000 to £65,000 per year Course Content Module 01: Customer Relationship Management Module 02: What CRM Is and Who It Serves Module 03: Checklist for Success Module 04: Requirement Driven Product Selection Module 05: Considerations in Tool Selection Module 06: Strategies for Customer Retention Module 07: Building the Future Module 08: Homegrown vs. Application Service Provider Module 09: The Development Team Module 10: Evaluating and Reviewing Your Program

Customer Relationship Management
Delivered Online On Demand2 hours 25 minutes
£9.99

Health and Safety Course

By Training Tale

This Health and Safety course provides employees with a thorough understanding of the most relevant and applicable health and safety issues in the modern workplace. If you are concerned about your mental and physical health and enjoy learning new things, this specialized course is for you. This Health and Safety course is designed for those who want to become more responsible employees. The most important workplace health and safety fundamentals should be understood by managers, team leaders, business owners, and all workers at all levels. It is strongly advised that anyone from newcomers to experienced practitioners must regularly revisit critical health and safety issues. [ Note: Free PDF certificate as soon as completing the Health and Safety course ] Detailed Course Curriculum *** Health and Safety *** Course Curriculum Module 1: Foundations of Safety at Work Module 2: Managing Health and Safety Module 3: Organizing for Health and Safety Module 4: Health and Safety Culture Module 5: Policy Module 6: Risk Assessment Module 7: Workplace Hazards and Risk Control Module 8: Accidents and Emergencies Module 9: Vehicle Hazards and Risk Control Module 10: Fire Prevention and Protection Module 11: Electrical Safety Module 12: Managing the Safety Function Assessment Method After completing each module of the Health and Safety Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Health and Safety course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Health and Safety at Work course is perfect for Students, Fresh Graduates, HR Manager, Business Owner, Team Leader. Requirements There are no specific requirements for this Health and Safety course because it does not require any advanced knowledge or skills. Career path This Health and Safety course will help you advance your career. After completing the course, you will be able to confidently capture specific knowledge and skills to improve yourself for your professional life. Certificates Certificate of completion Digital certificate - Included

Health and Safety Course
Delivered Online On Demand35 hours
£12

HACCP (Hazard Analysis Critical Control Points)

By Training Tale

HACCP: HACCP Course Online HACCP: HACCP Course is a widely accepted method for identifying and controlling food safety risks. All businesses that handle and prepare food are required by law to exhibit a good understanding of food safety management best practices, food and hygiene requirements. This course covers important topics such as HACCP's seven key principles, food safety laws and legislation in the UK, hazard analysis, and personal hygiene. By the end of the HACCP: HACCP Course, you will have a thorough grasp of HACCP concepts and how to properly implement them in your workplace. You will also learn how contamination and germs may enter the food supply chain and how to put measures in place to prevent it. Access the HACCP: HACCP Course modules from any internet-enabled device, including computers, tablets, and smartphones. Courses are included in This HACCP: HACCP Course Course 01: Level 3 HACCP Training Course Course 02: Level 2 HACCP Training for Catering and Retail Course 03: Level 2 Food Hygiene and Safety Course [ Note: Free PDF certificate as soon as completing the HACCP: HACCP Course ] HACCP: HACCP Course Course Curriculum of HACCP: Level 3 HACCP Training Industry Experts Designed this HACCP: HACCP course into 15 detailed modules. Assessment Method of HACCP Course After completing each module of the HACCP: HACCP Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of HACCP Course After completing the MCQ/Assignment assessment for this HACCP: HACCP course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? HACCP: HACCP Course This HACCP: HACCP Course is ideal for those who work in:- Restaurants or cafes., Hospitality and catering. Kitchens in schools and workplaces. Stalls, selling food. Supermarkets and butchers Requirements HACCP: HACCP Course Students who intend to enrol in this HACCP: HACCP course must meet the following requirements: HACCP: Good command of the English language HACCP: Must be vivacious and self-driven HACCP: Basic computer knowledge HACCP: A minimum of 16 years of age is required Career path HACCP: HACCP Course Certificates Certificate of completion Digital certificate - Included

HACCP (Hazard Analysis Critical Control Points)
Delivered Online On Demand18 hours
£12

Professional Telephone Etiquette

By Training Tale

Professional Telephone Etiquette Online Phone etiquette is an extremely important skill to have in an employee's skill-set. Good communication both inside and outside of the office can be facilitated by having proper telephone etiquette. In any challenging situation, it can be a unique way for you to show confidence. With proper telephone etiquette training, these and other situations can be managed more easily. Through this Telephone-Etiquette course, you will develop better telephone communication skills. This Telephone-Etiquette course covers various aspects of the telephone etiquette, using appropriate phone language, removing phone distractions, inbound calls, outbound calls, handling rude or angry callers, handling interoffice calls, handling voice mail messages, methods of training staff, correcting poor telephone etiquette and much more. Main Course: Telephone Etiquette Free Courses: Course 01: Communication Skills Course 02: Level 5 Negotiation Skills [ Note: Free PDF certificate as soon as completing the Telephone Etiquette course] Professional Telephone Etiquette Course Curriculum of the Telephone Etiquette Module 01: Aspects of Phone Etiquette Module 02: Using Proper Phone Language Module 03: Eliminate Phone Distractions Module 04: Inbound Calls Module 05: Outbound Calls Module 06: Handling Rude or Angry Callers Module 07: Handling Interoffice Calls Module 08: Handling Voicemail Messages Module 09: Methods of Training Employees Module 10: Correcting Poor Telephone Etiquette Module 11: Wrapping Up Assessment Method of Telephone Etiquette After completing each module of the Telephone Etiquette Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Telephone Etiquette After completing the MCQ/Assignment assessment for this Telephone Etiquette course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Professional Telephone Etiquette This Telephone Etiquette course is ideal for those who want to develop their telephone skills. Requirements Professional Telephone Etiquette There are no specific requirements for this Telephone Etiquette Course because it does not require any advanced knowledge or skills. Career path Professional Telephone Etiquette After completing this Telephone Etiquette course, you may be able to pursue a variety of promising career opportunities.

Professional Telephone Etiquette
Delivered Online On Demand15 hours
£12

Ambulance Care - Course

By Training Tale

Ambulance Care - Course Online Learn to be an Ambulance Care Assistant and become an important part of the UK healthcare system (ACA). These vital caregivers work primarily on the Patient Transport Service (PTS), where they pick up and drop off patients attending outpatient clinics and hospitals. Throughout this comprehensive Ambulance Care - Course, you will learn how to be an outstanding assistant and gain all the required knowledge to perform basic medical routines and provide patient support. We will walk you through the fundamentals of ambulance care and paediatric first aid. The course also teaches you how to perform CPR and assist unresponsive casualties. You will also learn to deal with common hazards and injuries, fire safety protocol, and basic ambulance maintenance. Enrol on our Ambulance Care - Course today and help your local communities in the best way possible. Courses are included in this Ambulance Care Bundle Course Course 01: Ambulance Care Course 02: Paediatric First Aid Course 03: RIDDOR Training Course 04: Workplace First Aid Training Course 05: Level 5 Health and Safety at Work [ Note: Free PDF certificate as soon as completing the Ambulance Care course] Ambulance Care - Course Industry Experts Designed this Ambulance Care - Course into 05 detailed modules. Assessment Method of Ambulance Care - Course After completing each module of the Ambulance Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Ambulance Care - Course After completing the MCQ/Assignment assessment for this Ambulance Care course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Ambulance Care - Course This Ambulance Care course is ideal for individuals who want to work as ABAs (Ambulance Care Assistants) and support non-emergency medical transport. This may be beneficial in similar roles in healthcare. Requirements Ambulance Care - Course There are no specific requirements for Ambulance Care course because it does not require any advanced knowledge or skills. Career path Ambulance Care - Course This Ambulance Care will assist you in gaining all of the theoretical knowledge required to excel in the relevant field. Enrol in our course right now to get started on the path to taking your career to the next level. Certificates Certificate of completion Digital certificate - Included

Ambulance Care - Course
Delivered Online On Demand35 hours
£12

Healthcare Assistant Training

By Training Tale

Healthcare Assistant Online Doctors and healthcare assistants are equally important. They play a key role in the NHS. Healthcare assistants work alongside nurses, midwives, and other health professionals to provide care to patients. The job is crucial for patient comfort. By attending to patients' basic but essential needs, healthcare assistants can have a significant impact on their comfort and wellbeing. This Healthcare Assistant course is designed to provide you with a thorough understanding of how to do these tasks effectively. This Healthcare Assistant course will teach you about health and safety responsibilities, patient mobility and immobility issues in nursing, infection control, and how to maintain hygiene in nursing. The course includes adapting to working as a Healthcare Assistant in various healthcare settings, maintaining medical records, and several legal, professional standards, and ethical aspects of health care. [ Note: Free PDF certificate as soon as completing the Healthcare Assistant course] Healthcare Assistant Course Curriculum of Healthcare Assistant Module 01: Introduction to the UK Healthcare System Module 02: Healthcare Assistant's Responsibilities Module 03: Confidentiality & Patient Health Records Module 04: NHS Records Management Module 05: Health and Safety Risks in The Healthcare Sector Module 06: Hygiene in Nursing Module 07: Infection Control in Healthcare Setting Module 08: Mobility and Immobility Module 09: Medical Jargon and Terminology Module 10: The Impact of Covid-19 on Mental Health and Human Rights Module 11: Quality in Health and Social Care Assessment Method of Healthcare Assistant After completing each module of the Healthcare Assistant Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Healthcare Assistant After completing the MCQ/Assignment assessment for this Healthcare Assistant course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Healthcare Assistant This Healthcare Assistantcourse is ideal for anyone who wants to boost their career as a Healthcare Assistant officer and gain relevant skills. Requirements Healthcare Assistant There are no specific requirements for Healthcare Assistantcourse because it does not require any advanced knowledge or skills. Career path Healthcare Assistant The knowledge you will gain through Healthcare Assistantcourse may lead you to a variety of career opportunities. Certificates Certificate of completion Digital certificate - Included

Healthcare Assistant Training
Delivered Online On Demand8 hours
£12

Nursery Teacher - Course

By Training Tale

Nursery Teacher Course Online Our Nursery Teacher course will teach you the skills and information you need to help young children navigate the first years of their educational journey. This Nursery Teacher course is designed to give you the knowledge and skills you will need to become a fully qualified Nursery Nurse or Nursery Teacher. This Nursery Teacher course will enable you to gain in-demand skills that employers are looking for to offer children the learning support they require until they enter primary school. Learn everything you need to know about caring for little children and how to play an important part in their development. Enrol in this Nursery Teacher course today and gain the experience, skills, and knowledge you need to advance in your career as a nursery nurse or teacher. Special Offers of this Nursery Teacher Course This Nursery Teacher Course includes a FREE PDF Certificate. Lifetime access to this Nursery Teacher Course Instant access to this Nursery Teacher: Nursery Teacher Course Get FREE Tutor Support from Monday to Friday in this Nursery Teacher: Nursery Teacher Course [ Note: Free PDF certificate as soon as completing the Nursery Teacher Course] Nursery Teacher Course Detailed course curriculum of Nursery Teacher Course Industry Experts designed this Nursery Teacher course into 10 detailed modules. Assessment Method of Nursery Teacher Course After completing each module of the Nursery Teacher Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Nursery Teacher Course After completing the MCQ/Assignment assessment for this Nursery Teacher Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Nursery Teacher Course Nursery Teacher Course is included for: Students Recent graduates Job Seekers Anyone interested in this topic People who are already working in this field and want to improve their knowledge and skill. Requirements Nursery Teacher Course There are no specific requirements for this Nursery Teacher Course because it does not require any advanced knowledge or skills. Career path Nursery Teacher Course Certificates Digital Certificate Digital certificate - Included

Nursery Teacher - Course
Delivered Online On Demand4 hours
£12

Office Administration Course

By Training Tale

Office Administration Course Online This Administration course will help to motivate you with these skills and guide you how to stay in total control while going to meet your work deadlines on time. This Administration course gives essential and in-depth knowledge that will enable you to outshine as an effective manager of office at your workplace. You will learn the best practices for being an excellent office organizer, a great multi-tasker, and an outstanding communicator. This Administration course will also teach you the value of providing excellent customer service in order to have a positive impact on the organization. The Administration course provides learners with important information about the applications and skills required in the Administration Sector. The office management and administration course provides you with access and knowledge that aids in professional career development. Main Course: Office Management and Administration GIFT COURSES: Course 01: Level 2 Customer Service Course 02: Minute Taking Course 03: Level 4 Time Management Course 04: Level 7 Diploma in Leadership and Management Other Benefits of this Office Administration Course Free 5 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Administration course] Administration Course Curriculum of the Administration Industry Specialists developed Office Management Course into 13 user-friendly modules/ lectures. Assessment Method of Office Administration Course After completing each module of the Administration Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Office Administration Course After completing the MCQ/Assignment assessment for this Administration course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Administration Learners can take this Administration course without any prior knowledge of this topic, and there are no age restrictions. As a result, anyone interested in Office Management and Administration can enrol in the Office Management course. Requirements Administration There are no specific requirements for this Administration Course because it does not require any advanced knowledge or skills. Career path Administration After completing the Administration course, you will be able to confidently grasp specific knowledge and skills in order to improve yourself and enhance your skills for a career in the relevant employment sector.

Office Administration Course
Delivered Online On Demand25 hours
£12

Asbestos Awareness Training

By Compliance Central

Asbestos awareness is crucial for safeguarding health and safety in various industries, where exposure to asbestos-containing materials (ACMs) is a potential risk. The curriculum breakdown of the Asbestos Awareness Course emphasizes comprehensive learning to address the importance of asbestos awareness. Asbestos awareness training is essential for a wide range of professionals, including but not limited to construction workers, maintenance personnel, asbestos removal contractors, building inspectors, and facility managers. Any individual working in environments where asbestos may be present should undergo Asbestos Awareness training to ensure they can identify, assess, and manage asbestos-related risks appropriately. Why would you choose the Asbestos Awareness course from Compliance Central: Lifetime access to Asbestos Awareness course materials Full tutor support is available from Monday to Friday with the Asbestos Awareness course Learn Asbestos Awareness skills at your own pace from the comfort of your home Gain a complete understanding of Asbestos Awareness course Accessible, informative Asbestos Awareness learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Asbestos Awareness bundle Study Asbestos Awareness in your own time through your computer, tablet, or mobile device. A 100% learning satisfaction guarantee with your Asbestos Awareness Course Asbestos Awareness Learning Outcomes: In-depth grasp of asbestos properties and materials. Acquire skills to recognise and prevent asbestos exposure. Comprehend legal aspects for responsible asbestos handling. Develop skills for asbestos risk assessment. Implement safety protocols for asbestos exposure prevention. Effectively manage ACM disturbances and emergencies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Asbestos Awareness course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Asbestos Awareness. It is also great for professionals who are already working in Asbestos Awareness and want to get promoted at work. Requirements To enrol in this Asbestos Awareness course, all you need is a basic understanding of the English Language and an internet connection. Career path The Asbestos Awareness course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Asbestos Awareness. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Asbestos Awareness Training
Delivered Online On Demand3 hours
£12