37520 Courses in Cardiff delivered Online

Call Centre Training is a comprehensive course designed to provide you with the skills and knowledge to thrive in a customer-centric environment. The course explores the fundamentals of call centre operations and the nuances of the agent-customer relationship. It offers in-depth insights into telephone etiquette, effective communication strategies and negotiation techniques. Call Centre Training also covers the management of difficult customers and introduces key performance indicators essential for benchmarking performance. With a unique blend of theoretical knowledge, this course sets the stage for you to excel in the dynamic world of call centres.

Microsoft security training course description A hands on training course focusing on security in the Microsoft environment. The course progresses from patch management onto the use of Microsoft security tools. Then server, desktop and network security are studied in the Microsoft environment. What will you learn Use Microsoft security tools. Secure Microsoft servers. Secure Microsoft desktops. Secure Microsoft networks. Microsoft security training course details Who will benefit: Technical server support staff. Technical desktop support staff. Technical network staff. Technical security staff. Prerequisites: Supporting Windows server 2016 Networking Microsoft systems. Duration 3 days Microsoft security training course contents Introduction Security threats, Microsoft defaults, admin accounts, security patches, patch management, patch tools. Hands on: Studying Microsoft defaults, applying security patches. Microsoft security tools Microsoft updates, WSUS, Inventory tool, baseline security analyser, URLscan, EventCombMT, Cipher security tool, Port reporter, PortQry. Tools hackers use. Hands on: Using Microsoft security tools. Server security Checklists, core server security, AD, Member server security, Domain controller security, Specific roles. Hands on Hardening Microsoft servers, security templates. Active Directory Admin authority in AD, group policy, trust and authentication. Desktop security Checklists, core client security, anti virus software, anti spyware software, firewalls, securing clients with AD, securing clients with group policy, software restriction policies. Hands on Securing Microsoft desktops. Network security Checklist, IP security, VPNs, PKI, certificate authorities, RAS, RRAS, IAS. Hands on: VPN configuration, IAS configuration. Monitoring Auditing, authorisation and logons, tracking, system monitoring, detecting attacks. Hands on: Monitoring Microsoft systems. Summary Microsoft security response centre, security advisories.

Overview Our Teaching Support Worker Training course will instruct you on the key roles and skills to enhance the learning experience, from planning and implementing effective teaching strategies, to liaising with parents, staff and other relevant professionals. Teaching Support Workers provide support to both pupils and teachers. The Teaching Support Worker Training course will guide you on how to apply various techniques to improve social behaviour and influence a better learning environment. You will help enhance the lives of regular students as well as pupils with special needs to help them lead a more productive life. Through practical and theoretical training, you will be introduced to a range of methodologies and models that have influenced modern teaching Support practices. All of the lessons of this Teaching Support Worker Training course have been designed in such a way that anyone with no prior knowledge on the subject can easily dive into them. Get qualified in no time and kickstart your career. What You Will Learn Roles of a teaching support worker Know how to support a child with special needs Classroom management Behavioural management Visual strategies Best practices for intervention for children with special needs The importance of promoting independence Skills You Will Gain Teaching Skill Motivational Skill Communication Skill Management Skill Who Is This Course For This Teaching Support Worker Training course is ideal for anyone who wants to: Gain a formal, accredited qualification to fast track their career Learn more about the role of a teaching support worker Test their skills and knowledge to become a more competent professional Use their love and passion for teaching to earn some extra money Career Path Become a teaching support staff to support young people in their learning and development. Career opportunities in this field include the following: Work for educational institutions Work for special education needs schools Community organisation Teaching Assistant (TA) and related jobs Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No previous experience or qualifications are needed to take this Teaching Support Worker Training Course, but you should: Be aged 16 or over Have a basic understanding of the English Language Have at least basic numeracy and literacy skills Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. FAQ Do I need to have previous experience as a teacher prior to taking this course? Answer: No. The course content has all the information that you'll need to know from a newcomer's perspective. We only ask that you follow the recommendations therein. Do I need to buy extra materials? Answer: No. Everything you need to use is multimedia-driven and included in the course. Of course, if you wish to use an old-fashioned pen and notebook, that is entirely up to you. Where can I study and take the course? Answer: Anywhere that has a reliable Internet or Wi-Fi connection. If you're online, you're good to go. Do I need a MAC or PC to run the course? Answer: Any popular form of PC, Laptop, or Notebook can be used to run the course. You can even study you're your smartphone if you're happy with that format.

Who is this coure for? Lumion Training Course. Whether you're an architect, designer, 3D artist, or simply someone passionate about crafting captivating architectural visualizations, this course equips you with the essential skills to harness Lumion as a potent tool within your creative process. Click here for more info: Website Duration: 10 Hours Customize your training. Choose any hour from Mon to Sat, 9 a.m. to 7 p.m. Call 02077202581 or WhatsApp at 07970325184 to book. Lumion 3D Course Outline Module 1: Introduction to Lumion 3D Explore Lumion 3D's Features and Navigate the Interface. Master Efficient Workflow with Shortcut Keys. Customize Settings for Optimal Performance. Module 2: 3D Models and Materials Import 3D Models in Various Formats. Apply and Fine-Tune Materials. Create Procedural Materials and Achieve Glass Effects. Troubleshoot Common Issues. Module 3: Building Projects in Lumion Craft Scenes and Sculpt Terrain. Enhance Realism with Alpha and Height Maps. Module 4: The 3D World Manage Multiple 3D Objects and Their Properties. Implement Grass and Scattering Elements. Module 5: Lighting in Lumion 3D Utilize Weather Settings for Dynamic Scenes. Master Lumion Lights, Interior and Exterior Illumination. Create 3D Reflections and Spotlight Effects. Module 6: Realistic Visualizations Integrate Special Effects like Fire, Smoke, and Fog. Achieve Realism with Camera Effects and Shadow Manipulation. Render Still Images and Dynamic Animations. Module 7: NPR Visualizations Create Non-Photorealistic Visualizations with Artistic Effects. Implement Unique Styles for Enhanced Visual Impact. Module 8: Artistic Effects in Lumion 3D Explore Conceptual Visualizations with Painting and Sketch Effects. Craft Cartoon Effects and Understand Perspective Concepts. Module 9: Animation in Lumion 3D Master Timing and Camera Techniques for Dynamic Shots. Compose Animation Clips and Incorporate Effects. Utilize Layers and Control Objects for Precise Animation. Module 10: Advanced Features Understand Import and Output Formats in Lumion. Expand Your Asset Library with the 3D Model Library. Integrate Animated Characters and Sound Effects. Maximize the Advanced Material Library's Potential. Control Environments and Weather for Dynamic Scenes. Efficient Scene Management and Movie Editing in Lumion 3D. For students, download Lumion at: Lumion for Students Download Lumion for Students  https://lumion.com›  Upon completing the Lumion 3D course, participants will: Master Lumion Tools: Navigate the interface, optimize settings, and use shortcuts efficiently. 3D Modeling and Materials: Import models, refine materials, troubleshoot, and enhance realism. Scene Crafting: Create detailed scenes, manage objects, and implement elements for lifelike environments. Lighting Mastery: Utilize weather settings, create reflections, and manage dynamic lighting. Visual Effects Integration: Add special effects, manipulate shadows, and create still images and animations. Artistic Visualization: Explore artistic effects, conceptual visualizations, and cartoon techniques. Advanced Animation: Master timing, camera techniques, and precise animation control. Advanced Features: Understand formats, expand asset libraries, and manage scenes efficiently. Effective Communication: Communicate design concepts effectively to clients and stakeholders. Independence in 3D Rendering: Gain expertise to create complex visualizations independently. Course Overview: What is Lumion? Lumion is specialized 3D rendering software designed for architects and designers. It enables the swift transformation of 3D design models, allowing application of materials, interior and exterior furnishing, and showcasing lighting and shadows without specialized training. Course Objectives: This course focuses on initiating Lumion projects, integrating environments, cameras, lighting, populating scenes, creating terrains, and producing animations. Expectations from the Course: By enrolling, you'll master high-quality render creation, enhance your portfolio, impress clients with top-tier visuals, and gain confidence to elevate your service rates. This course equips you with tools and skills to craft exquisite architectural renders, elevating your work significantly. Intended Audience: Architects, landscape architects, interior architects, civil engineers interested in 3D visualization, and students exploring the realm of 3D visualization. Course Benefits: Delve into Lumion's world-class rendering with speed and precision. This course emphasizes achieving superior quality and realism in the shortest rendering time. Whether you're an architect, interior designer, 3D visualization artist, or Lumion enthusiast, this course empowers you to create exceptional 3D render images. Essential assets, including 3D models and textures, are provided, allowing you to follow the step-by-step process at your own pace. Advantages of Personalized Training: Expertise in Real-Time Rendering: Gain in-depth mastery of Lumion, mastering its features for creating stunning real-time visualizations. Navigate the interface seamlessly and leverage powerful tools for immersive architectural experiences. Enhanced Design Presentations: Elevate design presentations with dynamic visualizations that effectively communicate concepts, lighting nuances, material details, and spatial relationships. Rich Asset Repository: Access a wide variety of high-quality assets, from vegetation to weather effects, enhancing realism and creating captivating scenes that engage viewers. Authentic Landscapes and Effects: Develop skills to create lifelike landscapes, atmospheric weather effects, and unique visual elements that add depth and intrigue to your projects. Flexible Learning Options: Choose between in-person or live online sessions, ensuring convenient and accessible learning tailored to your preferences. Additionally, access recorded lessons for self-paced review and revision. Continuous Support: Benefit from lifelong email support, allowing you to stay connected with instructors for ongoing learning and guidance, even after completing the course.

Description: Dog training is a skill that needs proper knowledge, information and training. It will be an advantage if you have a passion for taking care of dogs since dog training will need a lot of patience. If you want to know about dog training, then you might want to consider this dog training course. Through this, you will learn about the basic commands and how to train your puppy. Then know about collar training and reward training. All of these and more are the lessons in this advanced diploma course in dog training. If you are someone who aspires to become an expert in dog training or you just want to improve your dog training skills, then this course is meant for you. Course Highlights Dog Training Extended Diploma is an award winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Dog Training Extended Diploma into 83 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Dog Training Extended Diploma Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Dog Training Extended Diploma is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Dog Training Extended Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Dog Training Extended Diploma - Updated Version Module 1: Introduction Why Getting 2, 8 Week Old Parson Terrier Puppies Changed My Life And My Career! 00:03:00 Here's What You'll Get From This Course... 00:04:00 Module 2: Feeding Time - Aggression and Stealing Food How To Communicate You're In Charge During Feeding Time 00:10:00 How To Stop Food Aggression And Stealing Food 00:08:00 This Dog Is A Professional At Stealing Food, You'll Be Amazed At What He Does! 00:04:00 Module 3: The Right Way to Greet a Dog How You Greet Your Dog Says So Much More Than Hello - Here's Why 00:12:00 It's Not As Difficult As You May Think To Do And Makes The World Of Difference 00:05:00 Help! What When Visitors Come Round And Get Jumped On? Here's What To Do... 00:05:00 Here's The Right Way For Guests To Enter Your Home And Stop Jumping Up 00:02:00 Module 4: Separation Anxiety How To Stop Dogs Barking, Chewing, Panting And Pacing When Left Alone 00:13:00 The Time To Get This Right Is When They Are A Puppy - Here's How To Do It 00:02:00 Can You Resolve Separation In Dogs Of All Ages? Yes! Here's How... 00:02:00 Module 5: Dog Language - What They're Really Saying! Is Your Dog Trying To Calm You Down?! Find Out Here... 00:09:00 This ONE Technique Works Like Magic With Numerous Unwanted Behaviours 00:10:00 The 3 F's For Dogs And Top Tips 00:11:00 Module 6: The Answers To 10 Popular Dog Questions You Are Likely To Be Asked Read This First As It Will Really Help You With The Following Videos 00:11:00 Here's The Answers To Frequently Asked Dog Training Questions Numbers 1 and 2 00:09:00 Here's The Answers To Commonly Asked Dog Training Questions Numbers 3 and 4 00:09:00 Here's The Answers To Frequently Asked Dog Training Questions Numbers 5 and 6 00:06:00 Here's The Answers To Top Dog Training Questions 7 and 8 00:09:00 Here's The Answers To Commonly Asked Dog Training Questions 9 and 10 00:08:00 Module 7: The Answers To 10 Common Puppy Training Questions That You'll Likely To Be Asked Read This First As It Will Really Help You With The Following Videos 00:11:00 Here's The Answers To Commonly Asked Puppy Training Questions Numbers 1 and 2 00:10:00 Here's The Answers To Popular Puppy Training Questions 3 and 4 00:05:00 Here's The Answers To Common Puppy Training Questions Numbers 5 and 6 00:07:00 Here's The Answers To Popular Puppy Training Questions Numbers 7 and 8 00:06:00 Here' The Answers To Common Puppy Training Questions Numbers 9 and 10 00:09:00 Module 8: Dog Training Consultations With Clients Someone Has Said Yes To A Dog Training Consultation With You - Here's What To Do 00:09:00 Dog Training Consultation Form 00:02:00 Dog Training Confirmation Letter Template - Page 1 00:02:00 Dog Training Confirmation Letter Template - Page 2 00:02:00 Top Tips Of What To Include During Your Dog Training Consultation 00:14:00 Top Tips Of What To Include During A Dog Training Consultation Handout 00:02:00 **Bonus Video** A Demonstration Of A Real-Life Dog Training Consultation **Bonus Video** A Demonstration Of A Real-Life Dog Training Consultation 00:22:00 Agreement Letters To Be Signed After The Consultation 00:06:00 Agreement Letter Template - The One You Sign And Leave With Your Client 00:02:00 Agreement Letter Template - The One Your Client Signs And You Keep 00:02:00 How To Leave A Consultation On A High 00:02:00 The Best 'Feel Good' Dog Poem Ever! 00:02:00 Dog Training Extended Diploma - Old Version Basic Dog Training Introduction 00:30:00 The Basic Commands 01:00:00 Training Your New Puppy 01:00:00 Leash/Collar Training 00:30:00 Head Collar Training 00:30:00 Training Collar or Choke Collar 00:30:00 Reward Training 00:30:00 Crate and House Training 01:00:00 Dog Obedience Training 00:30:00 Dog Training Issues 00:30:00 Advanced Dog Training Exercises 00:30:00 More Dog or Puppy Training Issues and Exercises 01:00:00 Conclusion 00:15:00 Stopping Dog Barking Introduction 00:15:00 My Dog Barks: What to Do? 00:30:00 My dog loves to bark: Understanding the Dog 24/7 00:30:00 The Myths About Dogs 00:15:00 I don't want my dog getting hurt 00:30:00 Dealing with Barking Problem 00:30:00 Controlling his ARF-ARF-ARF 00:30:00 Curious About Barking Reasons 00:30:00 There are still any Reasons Left? 00:30:00 Camp Barking 00:15:00 Training a Dog Yourself The Easy Way 00:30:00 What about a Watchdog 00:15:00 Dog vs. The Neighbours 00:30:00 Uh oh Puppies 00:30:00 I Could only Tolerate so Much 00:15:00 Me and my Dog 00:30:00 Be in Touch with Your Pooch 00:30:00 The Justice System 00:15:00 Conclusion 00:15:00 Show Training Introduction 00:15:00 Dog Shows 00:15:00 I'm a beginner, now what should I do? 00:30:00 Training your Dogs 00:15:00 Taking Care of Your Show dog 00:15:00 Feeding Your Dog in a Nutritious Way 00:15:00 Dog Show Categories 00:15:00 Why Smaller breeds are preferable? 00:30:00 Which Dog Show is perfect for my Dog? 00:15:00 What to remember 00:15:00 Common Terminologies 00:15:00 Conclusion 00:15:00 Mock Exam Mock Exam- Dog Training Extended Diploma 00:30:00 Final Exam Final Exam- Dog Training Extended Diploma 00:30:00

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Advanced Java training course description A tour of the more advanced features of Java following on from the Introduction to Java course. JDBC and JavaBeans are covered in separate courses. What will you learn Use Java to implement OOA/D. Use within Java programs - Internationalisation - Object serialisation - Reflection - RMI - Swing - JAR files Write Servlets and Java Server Pages Advanced Java training course details Who will benefit: Those wishing to program in Java. Prerequisites: Introduction to Java programming Duration 5 days Advanced Java training course contents What you should already know OO features in Java Static initialisers, object destruction, finalisation, constructor chaining, shadowing, Abstract classes and interfaces, inner classes, nested classes, member classes, local classes, anonymous classes. Internationalisation Locales, Unicode, local customs, localising messages. Object Serialisation Simple and custom serialisation, class versioning. Reflection Obtaining class and member information. RMI Restrictions, RMI architecture, Stubs, skeletons, rmic, the registry server, The RMI API. Swing An overview, examples, comparison vs. AWT, data transfer cut & paste. Servlets Servlet API, Java Web server, The servlet life cycle, chaining servlets, Hybrid servlets. JAR files and signed applet JAR files and signed applet

Improve your awareness of mental health and the challenges faced by seafarers, in ISWAN's Maritime Mental Health Awareness training.

ITIL® 4 Strategist: Direct, Plan and Improve: Virtual In-House Training The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS. This course is based on the ITIL® 4 Strategist: Direct, Plan and Improve IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This course provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It was designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It covers both practical and strategic elements, making it the universal module that is a key component to both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams. What You Will Learn At the end of this course, participants will be able to: Understand the key concepts of direction, planning, improvement Understand the scope of what is to be directed and/or planned and know how to use key principles and methods of direction and planning in that context Understand the role of GRC and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement Understand and know how to direct, plan, and improve value streams and practices Course Introduction Let's Get to Know Each Other Course Overview ITIL® 4 Certification Scheme Course Learning Objectives Course Components Course Agenda Exercises Case Study: Axle Car Hire Case Study: HandyPerson on Demand Exam Details Core Concepts of DPI Key Terms Covered in the Module Module Learning Objectives Basics of Direction Basics of Planning Basics of Improvement Other Core Elements DPI through Service Value Chain and Guiding Principles Key Terms Covered in the Module Module Learning Objectives DPI of the SVS DPI of Guiding Principles Role of Direction in Strategy Management Key Terms Covered in the Module Introducing Strategy Management Developing Effective Strategies Implementation of Strategies Key Terms Covered in the Module Module Learning Objectives Managing Risks Making Decisions through Portfolio Management Directing via Governance, Risk, and Compliance (GRC) Introduction to Assessment and Planning Key Terms Covered in the Module Module Learning Objectives Core Concepts of Assessment Conducting Effective Assessments Core Concepts of Planning Assessment and Planning through VSM Key Terms Covered in the Module Module Learning Objectives Introducing VSM Developing Value Stream Maps Knowing More About VSM Measurement, Reporting, and Continual Improvement Key Terms Covered in the Module Module Learning Objectives Measurement and Reporting Alignment of Measurements and Metrics Success Factors and Key Performance Indicators Continual Improvement Measurements and Continual Improvement through Dimensions and SVS Key Terms Covered in the Module Module Learning Objectives Measurements for the Four Dimensions Continual Improvement of the Service Value Chain and Practices OCM Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of OCM OCM throughout DPI and Service Value Chain Resistance and Reinforcement Communication Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of Effective Communication Communication with Stakeholders SVS Development Using Four Dimensions Key Terms Covered in the Module Module Learning Objectives Organizations and People in the SVS Partners and Suppliers in the SVS Value Streams and Processes in the SVS Information and Technology in the SVS

CWSP training course description A hands-on training course concentrating solely on WiFi security with an emphasis on the delegates learning the necessary knowledge and skills to pass the CWSP exam. The course progresses from simple authentication, encryption and key management onto in depth coverage of 802.X and EAP along with many other security solutions such as access control, intrusion prevention and secure roaming. What will you learn Demonstrate the threats to WiFi networks. Secure WiFi networks. Configure: WPA2 RADIUS 802.1x EAP Pass the CWSP exam. CWSP training course details Who will benefit: Technical network staff. Technical security staff. Prerequisites: Certified Wireless Network Associate. Duration 5 days CWSP training course contents WLAN Security overview Standards, security basics, AAA, 802.11 security history. Hands on WLAN connectivity. Legacy 802.11 security Authentication: Open system, shared key. WEP. VPNs. MAC filters. SSID segmentation, SSID cloaking. Hands on Analysing 802.11 frame exchanges, viewing hidden SSIDs. Encryption Basics, AES, TKIP, CCMP, WPA, WPA2. Hands on Decrypting 802.11 data frames. 802.11 layer 2 authentication 802.1X: Supplicant, Authenticator, Authentication server. Credentials. Legacy authentication. EAP, Weak EAP protocols, Strong EAP protocols: EAP -PEAP, EAP-TTLS, EAP-TLS, EAP-FAST. Hands on Analysing 802.1X/EAP frames. 802.11 layer 2 dynamic key generation Robust Security Network. Hands on Authentication and key management. SOHO 802.11 security WPA/WPA2 personal, Preshared Keys, WiFi Protected Setup (WPS). Hands on PSK mapping. WLAN security infrastructure DS, Autonomous APs, WLAN controllers, split MAC, mesh, bridging, location based access control. Resilience. Wireless network management system. RADIUS/LDAP servers, PKI, RBAC. Hands on 802.1X/EAP configuration. RADIUS configuration. 802.11 Fast secure roaming History, RSNA, OKC, Fast BSS transition, 802.11k. Hands on Roaming. Wireless security risks Rogue devices, rogue prevention. Eavesdropping, DOS attacks. Public access and hotspots. Hands on Backtrack. WiFi security auditing Layer 1 audit, layer 2 audit, pen testing. WLAN security auditing tools. WiFi security monitoring Wireless Intrusion Detection and Prevention Systems. Device classification, WIDS/WIPS analysis. Monitoring. 802.11w. Hands on Laptop spectrum analysers. VPNs, remote access, guest access Role of VPNs in 802.11, remote access, hotspots, captive portal. Wireless security policies General policy, functional policy, recommendations.