1602 Courses in Cardiff delivered Online

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Phlebotomy - Training Phlebotomy training courses play a pivotal role in the modern world, as they equip individuals with the necessary skills to collect blood samples for medical testing and donation purposes. In an era where healthcare is paramount, proficient phlebotomists are indispensable members of medical teams, ensuring accurate diagnoses and effective treatment plans. The demand for skilled phlebotomists is on the rise in the UK, with job opportunities increasing by 25% in recent years. Moreover, the average annual salary for phlebotomists in the UK stands at £25,000, making it a financially rewarding career path. As the healthcare sector continues to expand, fueled by advancements in medical technology and an aging population, the need for qualified phlebotomists is expected to persist. By undergoing phlebotomy training, Key Features This Phlebotomy - Training Course Includes: This Phlebotomy - Training Course is CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum Phlebotomy - Training Course: Module 01: Fundamentals of Phlebotomy Module 02: Blood Circulation: Function and Composition Module 03: Equipment Used in Phlebotomy Module 04: Standard Venipuncture Techniques Module 05: Addressing Complications and Pre-Examination Variables in Venipuncture Module 06: Techniques for Dermal Puncture Module 07: Ensuring Quality and Managing Phlebotomy Processes Module 08: Procedures for Special Blood Collection Module 09: Implementing Infection Control and Managing Risks in Phlebotomy Learning Outcomes After completing this Phlebotomy - Training Course, you will be able to: Fundamentals Mastery: Acquire core knowledge on phlebotomy fundamentals for accurate blood collection. Circulatory Understanding: Comprehend blood circulation functions and components essential in phlebotomy procedures. Equipment Proficiency: Demonstrate competence in handling and utilising various phlebotomy equipment effectively. Venipuncture Expertise: Execute standard venipuncture techniques proficiently for optimal blood sample retrieval. Complication Resolution: Identify and address complications and pre-examination variables in venipuncture procedures. Infection Control: Implement infection control measures and manage risks in phlebotomy practices effectively. Certification After completing this Phlebotomy - Training course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Phlebotomy - Training Course Healthcare professionals seeking advanced phlebotomy skills. Medical laboratory technicians aiming to enhance their blood collection expertise. Nursing staff desiring comprehensive knowledge in phlebotomy techniques. Aspiring phlebotomists looking for a structured Phlebotomy training programme in the UK. Healthcare students pursuing a specialised Phlebotomy training courses course in blood collection procedures. Career path Phlebotomy - Training Course Phlebotomist - £22K to 30K/year. Clinical Laboratory Technician - £25K to 35K/year. Healthcare Assistant - £20K to 25K/year. Medical Laboratory Scientist - £30K to 40K/year. Research Assistant in Clinical Studies - £25K to 35K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The Social Crime Prevention Awareness Course is designed to provide valuable insights into the mechanisms behind crime prevention, with a focus on building awareness of how societal issues influence crime rates. This course is ideal for anyone seeking to broaden their understanding of social issues, criminal behaviour, and the role of community and policy in crime prevention. By exploring key factors such as social structures, economic influences, and governmental policies, learners will gain a strong foundation in the principles of crime prevention. Throughout this course, you will learn about various strategies and initiatives aimed at reducing crime, including the importance of early intervention, the role of law enforcement, and community-based approaches. Whether you're an individual interested in understanding how crime affects communities or a professional looking to enhance your knowledge in crime prevention, this course provides essential tools to help identify and address the root causes of social crime. The material is engaging, thought-provoking, and designed to suit anyone eager to contribute to building safer communities. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Social Crime Module 02: Types of Social Crimes Module 03: Crime and Vulnerable Populations Module 04: Understanding Criminal Behaviour Module 05: Reporting Crimes and Victim Support Module 06: Crime Prevention and Awareness Campaigns Module 07: International Perspectives on Social Crime Module 08: Emerging Trends in Social Crime Module 09: Rehabilitation and Reintegration of Offenders Learning Outcomes Analyse diverse social crimes for a comprehensive understanding. Evaluate the impact of crime on vulnerable populations globally. Recognize and interpret patterns in criminal behaviour effectively. Demonstrate proficiency in reporting crimes and offering victim support. Devise and implement strategic crime prevention and awareness campaigns. Discuss international perspectives and emerging trends in social crime. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to deepen their understanding of social crime. Students pursuing studies in criminology or related disciplines. Law enforcement personnel seeking a broader perspective on crime prevention. Social workers aiming to enhance their skills in supporting crime victims. Community leaders interested in initiating effective crime awareness campaigns. Anyone passionate about contributing to the rehabilitation of offenders. Policy makers and analysts interested in evidence-based crime prevention. Global citizens seeking insights into international perspectives on social crime. Career path Crime Analyst Community Outreach Coordinator Rehabilitation Officer Victim Support Worker Policy Researcher International Crime Prevention Consultant Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Feeling confident isn’t something you're born with—it’s a skill you can learn and build over time. Our Confidence Building Techniques course is designed to give you the tools to develop and strengthen your self-belief, whether in personal situations, social settings, or professional environments. Confidence is more than just standing tall; it’s about learning how to manage your thoughts, face challenges head-on, and present yourself in the best light, both internally and externally. This course offers a structured approach to understanding the core elements of confidence and how you can nurture them. Through easy-to-follow techniques, you'll explore ways to boost self-esteem, deal with self-doubt, and overcome obstacles that may have previously held you back. As you progress, you’ll begin to notice how your new mindset influences both your personal and professional life. With a blend of strategies that you can use in any context, this course is a valuable investment in your overall well-being. Whether you want to be more assertive in meetings or simply feel more comfortable in social situations, building your confidence can make all the difference. Start mastering the art of confidence today! Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Understanding Confidence Module 02: Assessing Your Confidence Module 03: Identifying Your Sticking Points Module 04: Building Self-Confidence Module 05: Developing Physical Confidence Module 06: Communicating Your Confidence Module 07: Demonstrating Confidence in the Workplace Module 08: Building Respectful Relationships Learning Outcomes: Understand confidence's core principles, fostering self-awareness and personal growth. Assess and measure your current confidence levels for targeted improvement strategies. Identify and overcome specific obstacles hindering your self-assurance and progress. Construct a solid foundation for self-confidence through practical and applicable techniques. Cultivate physical confidence, enhancing your presence and overall self-esteem. Master effective communication strategies to project confidence in diverse social settings. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking enhanced self-assurance in personal and professional pursuits. Professionals aiming to excel in workplace dynamics with heightened confidence. Students and job seekers striving to boost their overall confidence levels. Anyone looking to build respectful and positive relationships with confidence. Those committed to self-improvement and ready to invest in personal development. Career path Sales Representative Team Leader or Manager Public Relations Specialist HR Consultant Business Development Executive Life Coach or Personal Development Consultant Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Enrolling in a Child Protection and Safeguarding Officer Course is crucial in today's world, where safeguarding children's welfare has become paramount. Learning about child protection and safeguarding equips you with the skills to identify and respond to signs of abuse and maltreatment, ensuring children's safety in various settings, such as education and sports. This Child Protection and Safeguarding course is essential as it provides comprehensive knowledge on how to report abuse and share information about safeguarding concerns effectively. Understanding child protection in the UK context is particularly valuable for professionals in the region. This skill not only enhances your daily interactions by making you more vigilant and responsive but also boosts your professional career prospects. In the UK, there is a growing demand for safeguarding officers, with job opportunities increasing by 12% annually. Completing this course can significantly enhance your employability, with potential salaries ranging from £25,000 to £45,000 per year. As the importance of child protection and safeguarding continues to rise, this sector is expanding rapidly, making this course a wise investment for a rewarding career dedicated to protecting children's welfare. Key Features: CPD Certified Child Protection and Safeguarding Officer Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Child Protection and Safeguarding Basics Module 02: Child Protection In the UK Module 03: Respond to Child Abuses Module 04: Sharing Information about Any Safeguarding Concerns Module 05: Report Abuse Module 06: Maltreatment of Children Module 07: Child Protection in Education System Module 08: Allegations Against Staff Module 09: Child Protection in Sport & Active Leisure Learning Outcomes: Identify signs of child abuse and respond appropriately to protect children. Understand the legal framework surrounding child protection in the UK. Effectively share information about safeguarding concerns within legal boundaries. Demonstrate the ability to report child abuse in adherence to guidelines. Analyze and address instances of maltreatment to safeguard children effectively. Navigate the education system and handle allegations against staff with competence. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Child Protection and Safeguarding Officer course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Child Protection and Safeguarding Officer. Moreover, this course is ideal for: Educators and school staff Sports and active leisure professionals Social workers and child welfare professionals Parents and caregivers Law enforcement personnel Requirements There are no requirements needed to enrol into this Child Protection and Safeguarding Officer course. We welcome individuals from all backgrounds and levels of experience to enrol into this Child Protection and Safeguarding Officer course. Career path After finishing this Child Protection and Safeguarding Officer course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Child Protection and Safeguarding Officer are: Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the core principles of modern marketing with our comprehensive Principles of Marketing Theory Course. Designed for aspiring marketers and seasoned professionals alike, this course delves into essential concepts and strategies that drive successful marketing campaigns in today's dynamic business environment. Key Features: CPD Certified Developed by Specialist Lifetime Access In the Principles of Marketing Theory course, learners will explore essential concepts and practices to excel in marketing. They will understand how marketing can be socially responsible and its impact on sales and brand reputation. They will learn techniques to build customer loyalty and effectively use marketing data to segment markets. The course covers strategies to cluster customers based on their characteristics and how to align products with diverse market segments. Learners will discover the role of core values in marketing and methods to enhance product sales through effective marketing campaigns. They will also delve into Customer Relationship Management (CRM) systems and activities that foster strong customer relationships. Throughout the course, learners will grasp the importance of key performance indicators (KPIs) in evaluating marketing success and the requirements for conducting socially responsible marketing campaigns. Course Curriculum Module 01: Scope and Purpose of Socially Responsible Marketing Module 02: Significance of Brand and Reputation to Sales Performance Module 03: Significance of Customer Loyalty to the Achievement of Marketing Objectives Module 04: Valid and Reliable Marketing Data for Segmenting the Market Module 05: Marketing Data Collection Methods Module 06: Market Segmentation Module 07: Cluster Customers With Similar Characteristics Module 08: How Core Values Are Expressed Module 09: How a Range of Products May Appeal to Different Market Segments Module 10: Role of Marketing in Enhancing the Sale of Products and/or Services Module 11: Customer Relationship Management (CRM) Activities and Systems Module 12: Marketing Key Performance Indicators Module 13: The Requirements of Socially Responsible Marketing Campaigns Learning Outcomes: Understand the importance of socially responsible marketing strategies. Analyze the impact of brand reputation on sales performance metrics. Evaluate customer loyalty's role in achieving marketing objectives effectively. Apply valid and reliable methods for marketing data segmentation. Implement various marketing data collection techniques for business insights. Utilize market segmentation strategies to target diverse customer groups effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Marketing professionals seeking advanced theoretical knowledge. Business students focusing on marketing theory and principles. Entrepreneurs aiming to enhance their marketing strategy skills. Individuals interested in understanding consumer behaviour and segmentation. Professionals looking to expand their knowledge in marketing analytics. Career path Market Research Analyst Brand Manager Digital Marketing Specialist Advertising Executive Public Relations Manager Customer Relationship Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

In a world where health is paramount, equipping oneself with the knowledge of infection prevention and control is not just a necessity but a responsibility. Delve into a comprehensive journey through the intricate web of pathogens and their containment with our meticulously crafted curriculum. From understanding the very policies that shape infection control in the UK to mastering the nuances of immunization, every module is designed to empower you with invaluable insights. Key Features: CPD Certified Developed by Specialist Lifetime Access Start on a riveting exploration into the principles governing infection prevention and control. From the seemingly innocuous transmission via food and water to the intricacies of person-to-person contact and the often sensitive realm of infections spread through sexual contact, each facet is dissected with precision. Delve deeper into the realm of infections spread by blood and body fluids, gaining a profound understanding crucial for any healthcare professional. With each module, you'll not only expand your knowledge but also fortify your ability to safeguard against the invisible threats lurking in our environment. Join us in this transformative journey and emerge as a stalwart guardian of public health. Course Curriculum Module 01: Infection Prevention and Control Policy in the UK Module 02: Principles of Prevention and Control of Infection - Part 01 Module 03: Principles of Prevention and Control of Infection - Part 02 Module 04: Immunization Module 05: Infections Spread by Food and Water Part 01 Module 06: Infections Spread by Food and Water Part 02 Module 07: Infections Spread by Food and Water Part 03 Module 08: Infections & Diseases Spread by Person-to-Person Contact part 1 Module 09: Infections & Diseases Spread by Person-to-Person Contact part 2 Module 10: Infections Spread by Sexual Contact - Part 01 Module 11: Infections Spread by Sexual Contact - Part 02 Module 12: Infections Spread by Sexual Contact - Part 03 Module 13: Infections Spread by Blood and Body Fluids Part 01 Module 14: Infections Spread by Blood and Body Fluids - Part 02 Learning Outcomes: Understand UK infection prevention policies for nursing assistants. Apply principles for controlling infections effectively in healthcare settings. Demonstrate knowledge of immunization protocols for infection prevention. Identify methods to prevent infections spread by food and water. Implement strategies to prevent infections spread by person-to-person contact. Recognize measures to prevent infections spread by blood and body fluids. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Nursing assistants seeking infection prevention and control knowledge. Healthcare professionals aiming to enhance infection prevention practices. Individuals pursuing careers in healthcare with infection control responsibilities. Career path Healthcare Assistant Nursing Auxiliary Care Support Worker Community Healthcare Worker Health Promotion Assistant Support Worker in Infection Control Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

The Bid Writing Essentials Course is indispensable in today's competitive landscape, equipping you with crucial skills for securing opportunities in various sectors. In our modern world, where organizations continually seek new projects and contracts, mastering bid writing is key. This Bid Writing Essentials course dives into essential techniques such as planning, developing bids, and structuring proposals, ensuring you grasp the intricacies of the proposal process. Understanding client needs and identifying unique selling points are vital components covered extensively. Learning estimation methods, costing, and pricing strategies further solidify your competence in bid writing. Proficiency in bid writing enhances both professional growth and job prospects, particularly in the UK where demand for skilled bid writers is increasing. Salaries for bid writers are competitive, reflecting the high demand and specialized nature of the role. The advantages of mastering bid writing are clear in a sector that's expanding, with opportunities expected to rise by double digits in the coming years. Whether you're advancing your current career or seeking new employment avenues, this Bid Writing Essentials course provides the edge needed in today's dynamic job market. Key Features: CPD Certified Bid Writing Essentials Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Lesson 01: Bid Writing Lesson 02: Planning and Developing the Bid Lesson 03: Structured Approach to Writing Bids Lesson 04: Understanding the Proposal Lesson 05: Proposal Process Lesson 06: Focusing on Clients and Customers Lesson 07: Finding Unique Selling Points (USP) Lesson 08: Estimation Method Lesson 09: Costing and Pricing Learning Outcomes: Craft compelling bids using a structured approach for maximum impact. Develop strategic plans to enhance the effectiveness of your bid writing. Analyze proposals with precision, understanding the key components thoroughly. Implement a customer-focused approach, enhancing client satisfaction and success. Identify and leverage unique selling points to stand out in proposals. Master estimation methods and refine costing and pricing strategies for success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Bid Writing Essentials course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Bid Writing Essentials. Moreover, this course is ideal for: Business professionals seeking advanced bid writing skills. Entrepreneurs aiming to enhance their proposal and bidding expertise. Marketing and sales professionals wanting to master persuasive Bid Writing. Project managers looking to refine their proposal development capabilities. Consultants eager to elevate their bid writing proficiency. Requirements There are no requirements needed to enrol into this Bid Writing Essentials course. We welcome individuals from all backgrounds and levels of experience to enrol into this Bid Writing Essentials course. Career path After finishing this Bid Writing Essentials course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Bid Writing Essentials are: Bid Writer - £25K to 45K/year. Proposal Manager - £30K to 50K/year. Business Development Executive - £25K to 40K/year. Project Coordinator - £25K to 35K/year. Sales Manager - £30K to 50K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Ever gazed into your loyal canine companion's eyes and wished you could be their ultimate guardian? Don't worry we got you covered with our Dog First Aid and CPR with Dog Training course, we have it all. According to Talent a Veterinary Care Assistant can earn from £22,000 to £25,000 in a year depending on qualification, experience, location and other factors. Don't wait for an emergency to act. Take the proactive step towards becoming a knowledgeable and confident dog owner. Your best friend is counting on you! Key Features: CPD Certified Dog First Aid and CPR with Dog Training course Developed by Specialist Lifetime Access Course Curriculum of Dog First Aid and CPR with Dog Training: Module 1: Understanding Canine Basics Introduction to Canine First Aid Basic Physical Training Understanding Dogs' Behaviour, Responses, and Communication Module 2: Health and Safety Essentials First Aid Kits for Canine CPR For Your Dog Preventing a Health and Safety Crisis Module 3: Advanced Medical Care Dressing and Bandage Techniques Different Medical Conditions and Treatment of Canine Pregnancy, Birth, and Newborn Care Module 4: Canine Sports and Agility Introduction to Dog Agility What to Know Before Starting? Agility and Health Module 5: Obstacle Training Techniques Obstacle Training 1 (Contact Obstacle) Obstacle Training 2 (Tunnels and Jumps) Flatwork and Course Design Module 6: Competitive Agility Insights About Competitions Learning Outcomes: Grasp fundamental canine health and behavioural concepts. Acquire knowledge of dog first aid and CPR with dog training. Understand advanced medical care and treatment options. Recognise key principles of canine sports and agility. Master obstacle training techniques for canine agility. Gain insights into competitive canine agility competitions. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Dog First Aid and CPR with Dog Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Dog First Aid and CPR with Dog Training. Moreover, this course is ideal for: Dog owners seeking comprehensive dog first aid and CPR knowledge. Canine enthusiasts interested in dog agility sports. Veterinary professionals looking to expand their expertise in dog first aid and CPR with dog training. Individuals preparing for canine competitive events. Dog trainers aiming for specialised skill enhancement. Anyone who is interested in dog first aid and CPR with dog training course Requirements There are no requirements needed to enrol into this Dog First Aid and CPR with Dog Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Dog First Aid and CPR with Dog Training course. Career path After finishing this Dog First Aid and CPR with Dog Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Dog First Aid and CPR with Dog Training are: Canine Health Consultant Dog Agility Trainer Veterinary Care Assistant Canine Sports Event Coordinator Animal Welfare Educator Canine Rehabilitation Specialist Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Looking after someone is a noble responsibility—but it shouldn’t feel overwhelming or unclear. This online Carer Training Course is designed to help you build confidence, understanding, and knowledge in a way that’s both manageable and meaningful. Whether you're supporting a loved one or stepping into a caring role for the first time, this course offers reliable insight into the essentials of care, from daily support needs to emotional awareness. It’s not about ticking boxes—it’s about knowing what matters and why. You’ll gain a solid grasp of topics such as safeguarding, effective communication, dignity in care, and safe working practices—all from the comfort of your own home. We’ve trimmed the fluff, skipped the jargon, and focused on what genuinely helps. This isn’t about impressing with fancy phrases; it’s about clarity, relevance, and guidance that sticks. Whether you're here out of love, duty, or both, this course is built for you—with a friendly tone, a structured path, and a firm focus on doing care properly. Key Features of the Carer Course : Accredited by CPD Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Additional Gifts Free Life Coaching Course Course Curriculum The detailed curriculum outline of our Carer course is as follows: ***Carer*** Module 01: Introduction to Health and Social Care Module 02: Rights and Responsibilities as a Health and Social Care Worker Module 03: Role as A Caregiver and Healthcare Professional Module 04: Important Principles and Policies in Health and Social Care Work Module 05: Understanding Child Development Module 06: Care for Children Module 07: Healthy Food, Healthy living Module 08: Keeping Children Healthy and Safe Module 09: Child Protection Module 10: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 11: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 12: Safeguarding Vulnerable Individuals Module 13: Health and Safety Responsibilities Module 14: Risk Management in Health and Social Care Module 15: Introduction to the Care Planning Process Module 16: Planning Care With the Individual in Need Module 17: Concept Care Mapping Module 18: Implementing and Evaluating the Care Plan Module 19: Maintaining Medical Records Module 20: Care Planning Policy in the UK Module 21: Confidentiality and Record-Keeping Module 22: Safeguarding Children, Young People and Their Families Module 23: Supporting a Healthy Pregnancy Module 24: Maternity Care Assistance as a Career Accreditation All of our courses, including this Carer course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Carer course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this Carer course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Requirements No formal Qualifications are needed. Please be noted: This course does not qualify you to work as a professional in this specific sector. Instead, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Career path Carer: £10.75-£18.50/Hour Care Assistant: £11- £15.50/Hour Care Worker: £800/week Support Worker: £9.20- £10.25/Hour Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.