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438 Courses in Cardiff delivered Online

Python Programming Advanced: Understanding Weird Concepts

By Packt

This course touches every important and advanced concept of Python, including the features of the latest version of Python 3.8 and Python 3.9. You will get to grips with recursion, lambda functions, regular expressions, walrus operator, and a lot more.

Python Programming Advanced: Understanding Weird Concepts
Delivered Online On Demand4 hours 8 minutes
£74.99

Learn SQL Basics, 1-day Course, Online Instructor-Led

4.6(12)

By PCWorkshops

SQL Queries Course, 1-Day. Basic SQL syntax. This course is good for any database, covering standard SQL. Most attendees are in-work IT Professional. Private individuals are also very welcome.

Learn SQL Basics, 1-day Course, Online Instructor-Led
Delivered OnlineFlexible Dates
£185

Python for OOP - The A to Z OOP Python Programming Course

By Packt

Learn to write scalable, reusable, and maintainable code by leveraging the OOP concepts in Python. This comprehensive OOP course covers essential concepts, such as encapsulation, inheritance, and polymorphism. The last section of this course covers a real-world library management system project.

Python for OOP - The A to Z OOP Python Programming Course
Delivered Online On Demand3 hours 59 minutes
£48.99

Phone-Based Customer Service Training

5.0(5)

By Online Training Academy

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Phone-Based Customer Service Training
Delivered Online On Demand2 hours 48 minutes
£10

Phone-Based Customer Service Training

5.0(5)

By Online Training Academy

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Phone-Based Customer Service Training
Delivered Online On Demand2 hours 48 minutes
£10

HMI Panelview 800 Configuring and Programming Level 3

By Course Cloud

Course Overview Master one of the most versatile operator interface options in the business when you take this training for HMI Panelview 800 Configuring and Programming Level 3. Panelview monitors have revolutionised the way in which operators use keypads and touch screens. By completing this course, you can become skilled in the configuration and practical uses of the most popular models. This HMI course will provide invaluable competencies for the total set-up of Human Machine Interface screens, giving you the edge when it comes to industry and manufacturing roles in prominent business sectors. You will be shown a wealth of technological tips, such as connecting outputs to the HMI, programming counters, and adding screens. This is the total learning package for those that want to be at the forefront of touchscreen technology. This best selling HMI Panelview 800 Configuring and Programming Level 3 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth HMI Panelview 800 Configuring and Programming Level 3 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The HMI Panelview 800 Configuring and Programming Level 3 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The HMI Panelview 800 Configuring and Programming Level 3 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the HMI Panelview 800 Configuring and Programming Level 3, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the HMI Panelview 800 Configuring and Programming Level 3 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the HMI Panelview 800 Configuring and Programming Level 3 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

HMI Panelview 800 Configuring and Programming Level 3
Delivered Online On Demand
£319

Effective Water and Wastewater Treatment Methods

By Xpert Learning

About Course Course Description: This course provides an in-depth overview of the principles and practices of water and wastewater treatment. The course begins with an introduction to the importance of water and wastewater treatment, followed by a discussion of the different types of water and wastewater treatment processes. The course then covers the physical, chemical, and biological processes that are used to treat water and wastewater, including screening, grit removal, sedimentation, filtration, disinfection, coagulation, flocculation, chemical precipitation, adsorption, pH adjustment, nutrient removal, and sludge treatment and disposal. Expected Outcomes: Upon completion of this course, you will be able to: Apply the principles of water and wastewater treatment to solve real-world problems Design and operate a water and wastewater treatment plant Comply with the regulatory requirements that govern water and wastewater treatment This course is an essential resource for anyone who wants to learn about the principles and practices of water and wastewater treatment. The course is comprehensive and up-to-date, and it is delivered in a clear and engaging way. If you are interested in learning more about water and wastewater treatment, this course is a great place to start. What Will You Learn? Explain the importance of water and wastewater treatment Identify the different types of water and wastewater treatment processes Describe the physical, chemical, and biological processes that are used to treat water and wastewater Design and operate a water and wastewater treatment plant Comply with the regulatory requirements that govern water and wastewater treatment Course Content Water Water Introduction to Water and Wastewater Treatment Introduction to Water and Wastewater Treatment Physical Processes in Water Treatment Physical Processes in Water Treatment Chemical Processes in Water Treatment Chemical Processes in Water Treatment Biological Processes in Water Treatment Biological Processes in Water Treatment Preliminary Treatment in Wastewater Treatment Preliminary Treatment in Wastewater Treatment Primary and Secondary Treatment in Wastewater Treatment Primary and Secondary Treatment in Wastewater Treatment Advanced Treatment in Wastewater Treatment Advanced Treatment in Wastewater Treatment Sludge Treatment and Disposal Sludge Treatment and Disposal Conclusion Conclusion A course by Xpert Learning RequirementsNo prerequisites are required for this course. However, a basic understanding of chemistry and biology is helpful. Audience This course is a valuable resource for anyone who is interested in a career in water and wastewater treatment. Some of the career opportunities that are available to graduates of this course include: Water treatment plant operator Environmental engineer Water quality specialist Regulatory compliance officer Water resources manager Audience This course is a valuable resource for anyone who is interested in a career in water and wastewater treatment. Some of the career opportunities that are available to graduates of this course include: Water treatment plant operator Environmental engineer Water quality specialist Regulatory compliance officer Water resources manager

Effective Water and Wastewater Treatment Methods
Delivered Online On Demand
£9.99

Learn Web Development from Scratch Course

By One Education

Ever stared at a website and thought, “How did they build that?” This course is your no-nonsense route to understanding the hows, whats and whys of web development—without needing a computer science degree or a background in tech. Whether you’re just curious or keen to reshape your digital future, we’ll walk you through HTML, CSS, JavaScript, and more—step by step, with clarity, purpose and the occasional chuckle where appropriate. Designed for complete beginners, this online course delivers the technical foundations of building websites from the ground up—clearly and without any fluff. By the end, you’ll understand how web pages come to life, how to structure content, and how styling and scripts bring everything together. No over-the-top jargon, no pressure—just a solid, well-paced approach to the world behind the screen. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Curriculum: Here is a curriculum breakdown of the Learn Web Development from Scratch course: Section 01: Introduction Introduction How to Get Course requirements Getting Started on Windows, Linux or Mac How to ask Great Questions FAQ's Section 02: HTML Introduction HTML Choosing Code Editor Installing Code Editor (Sublime Text) Overview of a Webpage Structure of a Full HTML Webpage First Hello World! Webpage Section 03: HTML Basic Heading tags Paragraph Formatting Text List Items Unordered List Items Ordered Classes IDs Comments Section 04: HTML Intermediate Images Forms Marquee Text area Tables Links Navbar - Menu HTML Entities Div tag Google Maps Section 05: HTML Advanced HTML Audio HTML Video Canvas Iframes Input Types Input Attributes Registration Form Contact Us Form Coding Exercise Solution for Coding Exercise Section 06: JavaScript Introduction What is JavaScript Hello World Program Getting Output Internal JavaScript External JavaScript Inline JavaScript Async and defer Section 07: JavaScript Basics Variables Data Types Numbers Strings String Formatting Section 08: JavaScript Operators Arithmetic operators Assignment operators Comparison operators Logical operators Section 09: JavaScript Conditional Statements If-else statement If-else-if statement Section 10: JavaScript Control Flow Statements While loop Do-while loop For loop Coding Exercise Solution for Coding Exercise Section 11: JavaScript Functions Creating a Function Function Call() Function with parameters Section 12: JavaScript Error Handling Try-catch Try-catch-finally Section 13: JavaScript Client-Side Validations On Submit Validation Input Numeric Validation Section 14: Python Introduction Introduction to Python Python vs Other Languages Why It's Popular Command Line Basics Python Installation (Step By Step) PyCharm IDE Installation Getting Start PyCharm IDE First Python Hello World Program Section 15: Python Basic Variables Data Types Type Casting User Inputs Comments Section 16: Python Strings Strings String Indexing String Slicing String Built-in Functions Formatting String (Dynamic Data) Section 17: Python Operators Arithmetic Operators Assignment Operators Comparison Operators Logical Operators AND Operator OR Operator NOT Operator Booleans Section 18: Python Data Structures Arrays in Earlier Lists Add List Items Remove List Items Sort Lists Join Lists Tuples Update tuples Join tuples Dictionaries Add Dictionary Items Remove Dictionary Items Nested Dictionaries Sets Add Set Items Remove Set Items Join Set Items Section 19: Python Conditional Statements If Statement If-else Statement If-elif-else Statement If Statement Coding Exercise Section 20: Python Control Flow Statements Flow Charts While Loops Statement For Loops Statement The range() Function Nested Loops 2D List using Nested Loop Section 21: Python Core Games Guessing Game Car Game Section 22: Python Functions Creating a Function Calling a Function Function with Arguments Section 23: Python args, KW args for Data Science args, Arbitary Arguments kwargs, Arbitary Keyword Arguments Section 24: Python Project Project Overview ATM Realtime Project Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). Who is this course for? This Learn Web Development from Scratch course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This Learn Web Development from Scratch course is open to all, with no formal entry requirements. Career path Upon successful completion of the Learn Web Development from Scratch Course, learners will be equipped with many indispensable skills and have the opportunity to grab.

Learn Web Development from Scratch Course
Delivered Online On Demand13 hours
£12

Warehouse Forklift Safety Training

By Compliance Central

GRAB LATEST SKILL WHEELS at the BEST OFFER of the TIME! Forklift training is the primary training that can give you the skills you need to become a warehouse worker. With forklift training, you'll learn the fresh information and abilities needed to excel as a packaging store operator and driver. In the past, you might not have been able to find time for forklift training, but this need no longer be the case. With the help of this program, you may pick up cutting-edge information and skills fast and effortlessly while studying material that has been sourced from experts in the field. Learning Outcomes: Safe operating procedures of forklift operators Practice safety procedures and avoid accidents Learn the major parts of a forklift Explain the reasons why forklifts are different Drive a forklift safely Use the mast and forks Operate safely in the workplace Inspect a forklift Refuel and recharge safely So, stand out in the job market by completing the Warehouse Forklift Safety Training course. Get an accredited certificate and add it to your resume to impress your employers. You will know everything you need to learn in this course to boost your career as a trained forklift driver or packaging store operator. Course Curriculum: ***Warehouse Forklift Safety Training*** Warehouse Forklift Safety Training Module 01 - What makes forklifts different. Module 02 - Driving a forklift safely. Module 03 - Using the mast and forks. Module 04 - Operating safely in the workplace. Module 05 - Inspecting a forklift. Module 06 - Refueling and recharging safely Assessment: When the Warehouse Forklift Safety Training course is completed, an online assessment test will be automatically invoked to ensure that knowledge has been retained. This will be instantly reviewed and marked, providing you with an immediate pass or fail. However, there is no limit to the number of times you can take the test, and multiple retakes are included in the original one-fee for the course if required. Certification: You can instantly download your certificate right after finishing the Warehouse Forklift Safety Training course. The hard copy of the certification will also be sent right to your doorstep via post (if claimed by the learner). All of our courses are continually reviewed to ensure their quality, and that provide appropriate current training for your chosen subject. As such, although certificates do not expire, it is recommended that they are reviewed or renewed on an annual basis. Who is this course for? If you wish to learn more about using a forklift. If you intend to work as a forklift driver in the future. If you're interested in studying more about the many jobs in the construction sector. If you wish to launch your own forklift company. Requirements This Warehouse Forklift Safety Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path You can explore popular and in-demand careers associated with this course after completing it. Some job fields you can look into are: Warehouse Operative Warehouse Manager Warehouse Supervisor Forklift Operative Forklift Driver Warehouse Manager Forklift Trainer Health and Safety Officer Logistics Supervisor Warehouse Operative Material Handler Warehouse Team Leader Warehouse Shift Manager Certificates Certificate of completion Digital certificate - Included

Warehouse Forklift Safety Training
Delivered Online On Demand1 hour
£12

Learn to Code with Ruby

By Packt

Unlock the power of coding with our all-inclusive Ruby course. Whether you're starting from scratch or elevating your programming skills, this course is tailored for a seamless learning curve in Ruby 3.2.

Learn to Code with Ruby
Delivered Online On Demand31 hours 27 minutes
£67.99