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The Professional Certificate in The role of Leadership in Strategic Management aims to chalk out the role played by the senior leadership in shaping the future of an organization. The course outline strategies to be implemented to develop leadership that envision the company strategic direction.   Learning Outcomes After the successful completion of the certificate, the student will be able to know: What truly is the meaning and importance of leadership How to evaluate the role of leaders in strategic direction Ten theories of leadership Leadership stages and the strategies implemented in each stage VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. The Role Of Leadership In Strategic Management THE ROLE OF LEADERSHIP IN STRATEGIC MANAGEMENT Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for very one eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor HR Manager, Key Human Resources Roles Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Description: Dealing with difficult customers can be bit difficult sometimes. With your right attitude and action steps, you can effectively navigate these tricky customer situations and emerge (hopefully) unscathed. This Certificate in Handling a Difficult Customer is designed to introduce with the guidelines and examples on how to handle different types of challenging customers that you will face, along with specific approaches that can make those interactions not only less challenging, but more rewarding as well. After getting certified with course you and your staffs hopefully will be more prepared to handle difficult customers.. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Handling a Difficult Customer is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Handling a Difficult Customer is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up 00:07:00 Mock Exam Mock Exam- Certificate in Handling a Difficult Customer 00:20:00 Final Exam Final Exam- Certificate in Handling a Difficult Customer 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The aim of this module is to provide a comprehensive understanding of international tourism, including its historical development, current trends, economic, social, cultural, political, and environmental impacts.  After the successful completion of the course, you will be able to learn about the following, Differentiate between International tourists and Domestic tourists. Understand Tourism Dimensions. Know about the Economic importance of tourism. Appreciate the Factors influencing travel. Explore the factors influencing the location of tourism. Understand the tendency of people travels. This program is designed to provide students with a comprehensive understanding of international tourism and its multifaceted impacts on economies, societies, cultures, politics, and the environment. Through a series of interactive and engaging lectures, discussions, case studies, and group projects, students will gain insights into the complex and dynamic nature of the tourism industry and its challenges and opportunities in the globalized world. In the first few weeks of the program, students will explore the historical development of international tourism and the factors that have contributed to its growth and evolution. They will also analyze current trends in international tourism, such as the rise of sustainable tourism, the impact of technology, and the changing preferences and behaviours of tourists. Additionally, students will critically examine the economic impacts of tourism, including its role in job creation, foreign exchange earnings, and economic development, as well as the potential negative consequences such as overreliance on tourism, leakage, and seasonality. The aim of this module is to provide a comprehensive understanding of international tourism, including its historical development, current trends, and economic, social, cultural, political, and environmental impacts.  VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to International Tourism Self-paced pre-recorded learning content on this topic. Introduction to International Tourism Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Travel agents Tour operators Hotel and restaurant managers Destination marketers Event planners Policymakers in the tourism and hospitality sectors Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Why AGRC’s Certificate in Risk Management? Here are the main benefits delivered by our Certificate in Risk Management programme: Comprehensive knowledge of risk management, including in-depth coverage of the risk management frameworks, risk assessment, risk treatment, and the reporting, monitoring, recording, review and communication of risk. Its heavy reliance on practical case studies offers you a practical and hands-on approach to learning about risk management and what is required to curtail or prevent risk from impacting your organisation. The necessary tools, information, practices, and skills to transform you into an in-demand professional for financial institutions and other organizations looking to strengthen their departments dedicated to risk management and risk assessment. Year-round registration with the option to complete the 30-hour online interactive Certificate in Risk Management programme at your own pace and schedule within 3 months, plus two attempts to pass the one-hour final exam consisting of 50 multiple choice questions. Free one-year membership to AGRC, where you can exchange knowledge and share experiences with GRC professionals worldwide. Use of the AGRC’s professional designation as a compliance professional. The AGRC Certificate in Risk Management Curriculum AGRC’s Certificate in Risk Management covers the following specific topics: The main Principles and Definitions of Risk Management ISO 31000 Risk Management framework and processes The Risk and Opportunity Matrix Costs and Benefits of Risk Management Uncertainty in Risk Management and its dimensions The Limitations of Risk Management Developing a Risk-Aware Culture in organisations The Aims of Risk Management in organisations Influences on Risk Culture Historical Foundations of Risk Management The COSO ERM Integrated Framework And plenty more! Expected Learning Outcomes Here’s what you can expect to achieve following the completion of this Certificate in Risk Management: Understand what involves risk management and risk assessment Define, implement and manage appropriate risk management controls for your company Gain a solid understanding of the historical foundations of risk management and the different frameworks involved Understand risk culture and how to build a risk-aware organisation Develop an efficient and comprehensive risk management programme and policy for your company Learn how to use the risk and opportunity matrix Target Audience AGRC’s programme has been designed for professionals looking to build a career in risk management, either at an organizational or governmental level. This might include staff working in or aspiring to work in risk management, new graduates from any discipline, employees involved in risk, financial crime prevention, AML and/or compliance functions, or those wanting to build a career in risk management in the fields of Banking, Insurance, Asset Management, Funds, and other financial services.

The Professional Certificate in Stock Market Investment and Portfolio Management aims to enable the learner to understand the stock market and the different trading options available there. The learner will be able to weigh different investment options in stocks and will be equipped with the knowledge and skills of managing the investment portfolio. Learning Outcomes After the successful completion of the certificate, the student will be able to: Identify the tools of technical analysis Understand the industry life cycle Recognize the characteristics of industry analysis Identify market efficiency theory Understand security analysis and portfolio management Recognize the risk of the portfolio Identify pricing and discounting Understand the capital asset pricing model (CAPM) and the single-index Recognize arbitrage pricing theory (apt) and CAPM VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Stock Market Investment Analysis And Portfolio Management QUIZ- STOCK MARKET INVESTMENT AND PORTFOLIO MANAGEMENT Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for very one eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, CFO, Director, Manager, Supervisor Finance Manager Stock Analyst Stock Market Trader Financial Market Analyst Financial market trader Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

This Professional Certificate Course in Introduction to Requirements Management provides a comprehensive overview of fundamental concepts, including the definition and significance of Requirements Management. Participants will gain insights into the intricacies of requirement management processes, understand the critical importance of effective stakeholder management in gathering requirements, and explore the relationship between requirement gathering and strategic project planning. Through targeted modules, learners will also identify key elements of high-quality requirements, grasp diverse types of requirements in project management, and appreciate the pivotal role of requirement management in ensuring project success. After the successful completion of the course, you will be able to learn about the following: Definition and Explanation of Requirements Management Explain the process of requirement management. Explain importance of requirement management Identify the key elements of a good requirement Discuss the different types of requirements in project management. Explain the importance of stakeholder management in requirement gathering Understand the relationship between requirement gathering and project planning This Professional Certificate Course in Introduction to Requirements Management offers a comprehensive understanding of the fundamentals, encompassing the definition and importance of Requirements Management, key elements of effective requirements, diverse requirement types, stakeholder management significance, and the integral connection between requirement gathering and project planning. Participants will gain essential insights into the entire requirement management process, ensuring a solid foundation for successful project implementation. This Professional Certificate Course in Introduction to Requirements Management provides a comprehensive foundation, covering the definition and process of requirements management, emphasizing the importance of stakeholder engagement, and equipping participants with the skills to identify key elements of good requirements, discuss various types, and understand the pivotal link between requirement gathering and effective project planning. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to Requirement Management Self-paced pre-recorded learning content on this topic. Introduction To Requirements Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Project Managers Business Analysts Software Developers System Analysts Quality Assurance Professionals Product Managers Stakeholders involved in Project Planning Anyone Seeking a Foundation in Requirements Management Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

The course aims to empower participants with the ability to identify and classify various types of programmatic transactions. Participants will explore methods for monitoring, controlling, and tracking programmatic advertising campaigns, ensuring optimal performance and return on investment. Additionally, the course will guide participants in differentiating programmatic advertising from traditional ad-buying methods, laying the groundwork for a paradigm shift in advertising strategies. After the successful completion of the course, you will be able to learn about the following, Define programmatic advertising and explain its role in digital marketing. Compare programmatic advertising with real-time bidding and evaluate the advantages and limitations of each approach. Identify and classify the different types of programmatic transactions. Analyze and apply methods for monitoring, controlling, and tracking programmatic advertising campaigns. Differentiate programmatic advertising from traditional ad-buying methods. Categorize the different types of programmatic advertising. Evaluate the key metrics used in programmatic advertising. Select appropriate tools and platforms for creating and managing programmatic advertising campaigns. Assess the legal and ethical considerations that apply to programmatic advertising. Develop effective programmatic ads. Collaborate effectively with other stakeholders in programmatic advertising campaigns. Explore the current trends and future directions of programmatic advertising. This course aims to establish a solid foundation by defining programmatic advertising and elucidating its pivotal role in the digital marketing ecosystem. Participants will delve into the intricacies of programmatic advertising, gaining a deep understanding of how it shapes and influences modern marketing strategies. Embark on a comprehensive journey into the realm of programmatic advertising, designed to equip professionals with the skills and knowledge necessary for success in the dynamic digital marketing landscape. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Programmatic advertising Self-paced pre-recorded learning content on this topic. Programmatic Advertising Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Programmatic Advertising Specialist Real-Time Bidding Analyst Programmatic Campaign Manager Transaction Types Analyst Metrics Evaluation Expert AdTech Tools and Platforms Specialist Ethics and Compliance Officer - Programmatic Advertising Programmatic Advertising Creative Developer Collaboration Coordinator - Programmatic Campaigns Programmatic Trends Analyst Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Duration 5 Days 30 CPD hours Earning your SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential makes you a recognized expert and leader in the HR field and a valuable asset to your organization, keeping you and your organization more competitive in today's economy. This professional distinction sets you apart from your colleagues, proving your high level of knowledge and skills. Students will be able to identify areas of strength and build on them. They will also see where they will need further concentrated study in preparation for their exam. 1 - INTRODUCTION The SHRM Body of Competency and Knowledge? (BoCK) The SHRM-CP and SHRM-SCP Certifications The SHRM Learning System© for SHRM-CP/SHRM-SCP 2 - HR COMPETENCIES Behavioral Competencies 3 - DOMAIN 1: PEOPLE Functional Area #1: HR Strategic Planning Functional Area #2: Talent Acquisition Functional Area #3: Employee Engagement and Retention Functional Area #4: Learning and Development Functional Area #5: Total Rewards 4 - DOMAIN 2: ORGANIZATION Functional Area #6: Structure of the HR Function Functional Area #7: Organizational Effectiveness and Development Functional Area #8: Workforce Management Functional Area #9: Employee and Labor Relations Functional Area #10: Technology Management 5 - DOMAIN 3: WORKPLACE Functional Area #11: HR in the Global Context Functional Area #12: Diversity and Inclusion Functional Area #13: Risk Management Functional Area #14: Corporate Social Responsibly Functional Area #15: U.S. Employment Law and Regulations 6 - FINAL EXAM/REVIEW/DISCUSSION Additional course details: Nexus Humans SHRM-CP/SHRM-SCP Certification Preparation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SHRM-CP/SHRM-SCP Certification Preparation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

This course unveils the crucial synergy between strategy and risk, emphasizing their paramount importance in organizational development. Delve into the strategic plan reviewing process, explore diverse types of strategic analysis, and gain proficiency in using tools for informed decision-making. Equip yourself with the skills to conduct Value Chain Analysis and competitive analysis, fostering a deep understanding of market dynamics. This course is a comprehensive exploration of risk analysis standard tools and models. It covers the strategic plan reviewing process, various types of strategic analysis, and the application of tools in strategic formulation. Participants will navigate the step-by-step process of Value Chain Analysis, gaining insights into competitive advantages. Additionally, the course highlights the benefits of competitive analysis for making informed business decisions. After the successful completion of this course, you will be able: ⦁ Understand the importance of reviewing strategy and risk. ⦁ Demonstrate knowledge of the strategic plan reviewing process and its role in organizational development. ⦁ Identify the different types of strategic analysis and their applications in formulating business strategies. ⦁ Describe the various tools used in strategic analysis. ⦁ Comprehend the step-by-step process of conducting Value Chain Analysis to assess a company's competitive advantage. ⦁ Recognize the benefits of competitive analysis in understanding market dynamics and making informed business decisions. Dive into the realm of risk analysis with precision through our specialized course. Explore industry-standard tools and models meticulously designed to sharpen your ability in evaluating and managing risks effectively. This hands-on program equips you with the expertise needed to employ both quantitative and qualitative analysis methods. Elevate your strategic decision-making by mastering these essential risk analysis frameworks, ensuring you become an invaluable asset in navigating complexities within any professional landscape. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Risk Analysis Standards, Tools and Models - Part 1 Self-paced pre-recorded learning content on this topic. Risk Analysis Standard Tools And Models Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.  1. Risk Analysts 2. Financial Planners 3. Project Managers 4. Compliance Officers 5. Data Scientists Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.