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3431 Courses in Bradford delivered Online

Complaints Handling for Customer Care ( Customer Service )

By Compliance Central

***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved quickly and efficiently? Excellent customer care & customer service, particularly in handling complaints, is no longer a nicety - it's a business imperative. This course equips you with the theoretical knowledge and understanding to excel in the art of complaint handling within customer care & customer service. You'll develop the skills to not only navigate difficult situations but also turn them into opportunities to strengthen customer relationships and build brand loyalty. In a world dominated by Customer Care & Customer Service, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care & Customer Service realm. Explore the intricacies of Building Rapport & Trust, honing skills that transcend the mundane. Navigate the nuances of Effective Communication, transforming each conversation into a symphony of satisfaction. Dive into Handling Various Customer Types, equipping yourself to tackle any challenge with finesse. Immerse in Customer-Centric Complaint Resolution, emerging as the troubleshooter extraordinaire. Anticipate and prevent issues with Proactive Complaint Prevention, employing cutting-edge technology in Service Recovery. This course, laden with rich insights, is your key to unlocking new heights in the world ofCustomer Care & Customer Service. Elevate your expertise and redefine your impact! In this transformative journey, you'll emerge with: A profound understanding of Complaints Customer ( Customer Service ) Value Mastery in Building Rapport & Trust Effective Communication skills that resonate The ability to navigate and handle various customer types Expertise in Customer-Centric Complaint Resolution Proactive Complaint Prevention using advanced technology Embark on this journey with us, and let Customer Care & Customer Service become your forte. Revolutionise your approach, and stand out in the dynamic landscape of Complaints Handling! Course curriculum : Module 1:Complaints Customer Value: Explore the importance of customer complaints and their value to Customer Care & Customer Service. Module 2: Building Rapport & Trust: Learn techniques for building strong relationships with customers. Module 3:Effective Communication: Understand the principles of effective communication in Customer Care & Customer Service. Module 4:Handling Various Customer Types: Gain insights into handling different types of customers effectively. Module 5:Customer-Centric Complaint Resolution: Develop strategies to resolve complaints with a customer-centric approach. Module 6:Proactive Complaint Prevention and Service Recovery: Learn proactive measures for preventing complaints and strategies for service recovery. Module 7:Advanced Technology and Tools in Customer Care: Understand the role of advanced technology in enhancing Customer Care & Customer Service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Complaints Customer Value 13:41 1: Complaints Customer Value 13:41 Building Rapport Trust 11:10 2: Building Rapport Trust 11:10 Effective Communication 12:56 3: Effective Communication 12:56 Handling Various Customer Types 12:51 4: Handling Various Customer Types 12:51 Customer-Centric Complaint Resolution 14:12 5: Customer-Centric Complaint Resolution 14:12 Proactive Complaint Prevention and Service Recovery 14:19 6: Proactive Complaint Prevention and Service Recovery 14:19 Advanced Technology and Tools in Customer Care 21:48 7: Advanced Technology and Tools in Customer Care 21:48 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Customer Care & Customer Service Professionals seeking to enhance their skills Managers and Supervisors overseeing Customer Service teams Individuals aspiring to specialise in Complaints Handling Entrepreneurs focused on delivering exceptional Customer Care & Customer Service Anyone passionate about mastering the art of Effective Communication in Customer Service Requirements There are no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Career path Customer Service Manager: £35,000 - £60,000 Complaints Specialist: £25,000 - £45,000 Customer Experience Analyst: £30,000 - £50,000 Quality Assurance Supervisor: £28,000 - £55,000 Service Recovery Strategist: £40,000 - £70,000 Position yourself for success in the Customer Care & Customer Service landscape! Enrol now and become the master of Complaints Handling. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Complaints Handling for Customer Care ( Customer Service )
Delivered Online On Demand1 hour 42 minutes
£12

Adult Nursing Training Course

By Training Tale

Nursing is a rewarding field for those who want to work in a profession that helps those in need. Our Adult Nursing course will teach you the fundamental, practical skills required for a career as a Nursing Assistant. Enrol in our exclusive Adult Nursing course to advance your nursing career. This Adult Nursing course provides an overview of the skills and techniques needed in advanced patient hygiene procedures, effective communication in nursing, and ensuring patient safety and comfort in the adult care setting. The Adult Nursing course also discusses the importance of essential patient personal care routines. Patient care safety measures teach the learner techniques for preventing falls and protecting patients at risk of injury, burns, or scalds, as well as steps to prevent the spread of infection in the care environment. Learning Outcomes After completing Adult Nursing course, the learner will be able to: Understand the fundamentals of Nursing. Know how to work in different types of healthcare settings. Understand Legal, Professional Standards of Practice and Ethical Aspects of Health Care. Understand the importance of communication in Nursing. Gain a solid understanding of Health and Safety in Nursing. Gain in-depth knowledge about hygiene and infection control in Nursing. Understand Asepsis in Nursing. Why Choose Adult Nursing Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Adult Nursing Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Adult Nursing course. 24/7 support via live chat, phone call or email. ** Main Course: Adult Nursing Course **Other Benefits of this Course Free PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Adult Nursing course] Course Curriculum of *** Adult Nursing Course *** Module 1: An Overview of Nursing Adult Nursing - A Brief History of Nursing Understanding the Job Role Describe the Duties and Responsibilities of a Nurse Identify the Members of a Healthcare Team and Describe Their Functions Identify the Skills and Knowledge Required for Nurse Describe the Top Qualities of a Great Nurse Module 2: Working in Various Healthcare Settings Understand Working in Different Types of Healthcare Settings Acute Care Settings Sub-acute Care Settings In-home Care and Long-term Care Module 3: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Access to the Patient Records Legislations Adult Safeguarding and Support Legislations Mental Capacity & Mental Health Legislations Drugs Control, Supervision, Management & Health Protection Legislations The Code: Professional Standards of Practice and Behaviour Module 4: Communication in Nursing: How to Make it Effective Why is Communication in Nursing Important? How to Communicate with Patients Describe the Types of Communication Identify the Skills of Communication How to Improve Communication Skills in Nursing Identify the Barriers to Communication Describe the Strategies for Overcoming Communication Barriers Module 5: Understanding Health and Safety in Nursing Describe Fire Safety Preventing Falls Understand the Violence in the Workplace Module 6: Hygiene and Infection Control in Nursing What is Hygiene? The Process of Assessing the Client for Their Personal Hygiene Habits and Routines The Process of Assessing and Intervening in the Client's Performance on their Activities of Daily Living Define Infection Describe the Chain of Infection Module 7: Asepsis in Nursing Define Asepsis Describe the Principles of Asepsis ------------ Assessment Method After completing each module of the Adult Nursing course Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Anyone interested in learning more about Adult Nursing Course can enrol in this comprehensive course. This course will be extremely beneficial to the following people: Nurses Adult Nurses Mental Health Nurses Adult Social Workers Healthcare Assistants Social Care Workers Requirements Students who intend to enrol in this Adult Nursing course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Adult Nursing Course qualification will prepare you for a career in the following positions: General Nurse Health and Social Care Workers Careers Midwives Other Health Care Professionals Certificates Certificate of completion Digital certificate - Included

Adult Nursing Training Course
Delivered Online On Demand4 hours
£12

Nursing : Adult Nursing

By Training Tale

Nursing is a rewarding field for those who want to work in a profession that helps those in need. Our Adult Nursing course will teach you the fundamental, practical skills required for a career as a Nursing Assistant. Enrol in our exclusive Adult Nursing course to advance your nursing career. This Adult Nursing course provides an overview of the skills and techniques needed in advanced patient hygiene procedures, effective communication in nursing, and ensuring patient safety and comfort in the adult care setting. The Adult Nursingcourse also discusses the importance of essential patient personal care routines. Patient care safety measures teach the learner techniques for preventing falls and protecting patients at risk of injury, burns, or scalds, as well as steps to prevent the spread of infection in the care environment. Learning Outcomes After completing Adult Nursing Bundle course, the learner will be able to: Understand the fundamentals of Nursing. Know how to work in different types of healthcare settings. Understand Legal, Professional Standards of Practice and Ethical Aspects of Health Care. Understand the importance of communication in Nursing. Gain a solid understanding of Health and Safety in Nursing. Gain in-depth knowledge about hygiene and infection control in Nursing. Understand Asepsis in Nursing. Why Choose Nursing : Adult Nursing Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Adult Nursing Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Adult Nursing course. 24/7 support via live chat, phone call or email. ** Main Course: Adult Nursing Training **Other Benefits of this Course Free PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Nursing : Adult Nursing course] Course Curriculum of *** Adult Nursing *** Module 1: An Overview of Nursing Adult Nursing - A Brief History of Nursing Understanding the Job Role Describe the Duties and Responsibilities of a Nurse Identify the Members of a Healthcare Team and Describe Their Functions Identify the Skills and Knowledge Required for Nurse Describe the Top Qualities of a Great Nurse Module 2: Working in Various Healthcare Settings Understand Working in Different Types of Healthcare Settings Acute Care Settings Sub-acute Care Settings In-home Care and Long-term Care Module 3: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Access to the Patient Records Legislations Adult Safeguarding and Support Legislations Mental Capacity & Mental Health Legislations Drugs Control, Supervision, Management & Health Protection Legislations The Code: Professional Standards of Practice and Behaviour Module 4: Communication in Nursing: How to Make it Effective Why is Communication in Nursing Important? How to Communicate with Patients Describe the Types of Communication Identify the Skills of Communication How to Improve Communication Skills in Nursing Identify the Barriers to Communication Describe the Strategies for Overcoming Communication Barriers Module 5: Understanding Health and Safety in Nursing Describe Fire Safety Preventing Falls Understand the Violence in the Workplace Module 6: Hygiene and Infection Control in Nursing What is Hygiene? The Process of Assessing the Client for Their Personal Hygiene Habits and Routines The Process of Assessing and Intervening in the Client's Performance on their Activities of Daily Living Define Infection Describe the Chain of Infection Module 7: Asepsis in Nursing Define Asepsis Describe the Principles of Asepsis ------------ Assessment Method After completing each module of the Adult Nursing Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Anyone interested in learning more about Adult Nursing can enrol in this comprehensive course. This course will be extremely beneficial to the following people: Nurses Adult Nurses Mental Health Nurses Adult Social Workers Healthcare Assistants Social Care Workers Requirements Students who intend to enrol in this Adult Nursing course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Adult NursingCourse qualification will prepare you for a career in the following positions: General Nurse Health and Social Care Workers Carers Midwives Other Health Care Professionals Certificates Certificate of completion Digital certificate - Included

Nursing : Adult Nursing
Delivered Online On Demand4 hours
£12

Adult Nursing Online Course

By Training Tale

Nursing is a rewarding field for those who want to work in a profession that helps those in need. Our Adult Nursing Online Course will teach you the fundamental, practical skills required for a career as a Nursing Assistant. Enrol in our exclusive Adult Nursing Online Course to advance your nursing career. This Adult Nursing Online Course provides an overview of the skills and techniques needed in advanced patient hygiene procedures, effective communication in nursing, and ensuring patient safety and comfort in the adult care setting. The Adult Nursing Online Course also discusses the importance of essential patient personal care routines. Patient care safety measures teach the learner techniques for preventing falls and protecting patients at risk of injury, burns, or scalds, as well as steps to prevent the spread of infection in the care environment. Learning Outcomes After completing Adult Nursing Online Course, the learner will be able to: Understand the fundamentals of Nursing. Know how to work in different types of healthcare settings. Understand Legal, Professional Standards of Practice and Ethical Aspects of Health Care. Understand the importance of communication in Nursing. Gain a solid understanding of Health and Safety in Nursing. Gain in-depth knowledge about hygiene and infection control in Nursing. Understand Asepsis in Nursing. Why Choose Adult Nursing Online Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Adult Nursing Online Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Adult Nursing Online Course 24/7 support via live chat, phone call or email. Main Course: Adult Nursing Training **Other Benefits of this Course Free PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Adult Nursing Online Course] Course Curriculum of *** Adult Nursing Online Course *** Module 1: An Overview of Nursing Adult Nursing - A Brief History of Nursing Understanding the Job Role Describe the Duties and Responsibilities of a Nurse Identify the Members of a Healthcare Team and Describe Their Functions Identify the Skills and Knowledge Required for Nurse Describe the Top Qualities of a Great Nurse Module 2: Working in Various Healthcare Settings Understand Working in Different Types of Healthcare Settings Acute Care Settings Sub-acute Care Settings In-home Care and Long-term Care Module 3: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Access to the Patient Records Legislations Adult Safeguarding and Support Legislations Mental Capacity & Mental Health Legislations Drugs Control, Supervision, Management & Health Protection Legislations The Code: Professional Standards of Practice and Behaviour Module 4: Communication in Nursing: How to Make it Effective Why is Communication in Nursing Important? How to Communicate with Patients Describe the Types of Communication Identify the Skills of Communication How to Improve Communication Skills in Nursing Identify the Barriers to Communication Describe the Strategies for Overcoming Communication Barriers Module 5: Understanding Health and Safety in Nursing Describe Fire Safety Preventing Falls Understand the Violence in the Workplace Module 6: Hygiene and Infection Control in Nursing What is Hygiene? The Process of Assessing the Client for Their Personal Hygiene Habits and Routines The Process of Assessing and Intervening in the Client's Performance on their Activities of Daily Living Define Infection Describe the Chain of Infection Module 7: Asepsis in Nursing Define Asepsis Describe the Principles of Asepsis ------------ Assessment Method After completing each module of the Adult Nursing Online Course Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Anyone interested in learning more about Adult Nursing Online Course can enrol in this comprehensive course. This course will be extremely beneficial to the following people: Nurses Adult Nurses Mental Health Nurses Adult Social Workers Healthcare Assistants Social Care Workers Requirements Students who intend to enrol in this Adult Nursing Online Course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Adult Nursing Online Course qualification will prepare you for a career in the following positions: General Nurse Health and Social Care Workers Careers Midwives Other Health Care Professionals Certificates Certificate of completion Digital certificate - Included

Adult Nursing Online Course
Delivered Online On Demand4 hours
£12

Category Procurement Manager

By Compliance Central

Are you looking to enhance your Category Procurement Manager skills? If yes, then you have come to the right place. Our comprehensive course on Category Procurement Manager will assist you in producing the best possible outcome by mastering the Category Procurement Manager skills. The Category Procurement Manager course is for those who want to be successful. In the Category Procurement Manager course, you will learn the essential knowledge needed to become well versed in Category Procurement Manager. Our Category Procurement Manager course starts with the basics of Category Procurement Manager and gradually progresses towards advanced topics. Therefore, each lesson of this Category Procurement Manager course is intuitive and easy to understand. Why would you choose the Category Procurement Manager course from Compliance Central: Lifetime access to Category Procurement Manager course materials Full tutor support is available from Monday to Friday with the Category Procurement Manager course Learn Category Procurement Manager skills at your own pace from the comfort of your home Gain a complete understanding of Category Procurement Manager course Accessible, informative Category Procurement Manager learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Category Procurement Manager bundle Study Category Procurement Manager in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Category Procurement Manager Course Improve your chance of gaining in demand skills and better earning potential by completing the Category Procurement Manager Category Procurement Manager This course delves into the following modules to provide a well-rounded understanding of the Category Procurement Manager role: Module 1: Supply Chain Basics This module establishes a strong foundation by exploring the core principles of supply chains. You'll learn about the different stages involved, from sourcing raw materials to delivering finished products to the end customer. Module 2: Role of Procurement in an Organisation This module sheds light on the critical role procurement plays within an organization. You'll gain insights into how procurement activities contribute to achieving organizational goals and objectives. Module 3: The Purchasing Cycle Master the various steps involved in the purchasing cycle, ensuring a streamlined and efficient procurement process. This module covers activities like requisition generation, vendor selection, price negotiation, order placement, and receipt management. Module 4: Purchasing Toolkits Equip yourself with the theoretical knowledge of various purchasing tools and techniques. Learn how to leverage these tools to improve decision-making, manage contracts effectively, and optimize procurement processes. Module 5: Managing Competitive Bids This module dives into the world of competitive bidding, a cornerstone of effective Category Procurement Management. You'll understand how to develop and issue bid requests, evaluate proposals, and select the most suitable vendors. Module 6: Quality Management Maintaining quality is paramount in procurement. This module explores quality management principles and techniques to ensure you receive products and services that meet your organization's standards. Module 7: Supplier Relationship Management Building strong and collaborative relationships with suppliers is essential for a successful Category Procurement Manager. This module explores strategies for effective supplier communication, performance management, and risk mitigation. Module 8: Analysing and Reducing Risk in the Supply Chain Supply chains are inherently susceptible to various risks. This module equips you with the theoretical knowledge to identify, analyze, and implement strategies to minimize these risks, ensuring supply chain continuity. Module 9: Improving Efficiency and Accuracy This module focuses on optimizing procurement processes for enhanced efficiency and accuracy. You'll explore various approaches to streamline workflows, minimize errors, and achieve cost savings. Module 10: Category Management Gain a comprehensive understanding of category management, a critical skill for Category Procurement Managers. This module explores how to strategically classify, source, and manage different categories of goods and services to achieve optimal value. Module 11: Inventory Management Effective inventory management is crucial for cost control and maintaining smooth operations. This module explores various inventory management techniques to optimize stock levels and minimize holding costs. Module 12: E-Procurement The world of procurement is increasingly reliant on technology. This module introduces you to the theoretical concepts of e-procurement, exploring how technology can be leveraged to enhance efficiency, transparency, and cost savings. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Category Procurement Manager course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Category Procurement Manager. It is also great for professionals who are already working in Category Procurement Manager and want to get promoted at work. Requirements To enrol in this Category Procurement Manager course, all you need is a basic understanding of the English Language and an internet connection. Career path The Category Procurement Manager course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Category Procurement Manager. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Category Procurement Manager
Delivered Online On Demand5 hours
£12

Level 2 Conflict Management Course

By One Education

Conflict is inevitable, but chaos isn’t. This Level 2 Conflict Management Course is your stepping stone to understanding what truly drives disputes and how to disarm them with confidence and professionalism. Whether you're in customer service, education, hospitality, or any public-facing role, this course equips you with the right mindset and communication strategies to keep interactions calm and constructive—even when tempers flare. From learning how to spot the early signs of conflict to knowing when to escalate and when to de-escalate, every module offers well-structured insights designed to help you respond with clarity, not confusion. Sharpen your ability to handle tense conversations with poise, maintain dignity under pressure, and navigate workplace disagreements with tact. If you work with people (and let’s be honest, who doesn’t?), this course offers a timely and effective way to stay cool when situations heat up. Ask ChatGPT Why People Love And Enrol in The Course From One Education Eligibility for an CPD accredited certificate on successful completion of the course QLS Endorsed Certificate is available for the title: Dealing with Conflict at Work Learning materials of our course contains engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the course materials for 12 months Full Tutor support on weekdays (Monday - Friday) Key Features CPD Accredited Quality License Endorsed This masterclass Dealing With Conflict Management At Work online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our Dealing With Conflict Management At Work is the perfect place to kickstart your dream career. On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the Dealing with Conflict at Work course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience and enrol in our today and take control of your career! Course Curriculum of Dealing With Conflict Management At Work: Here is a curriculum breakdown of the course: ***Dealing with Conflict at Work*** Unit 01: Introduction Welcome to the Course What are Conflict and Conflict Management? Unit 02: Understand the Keys to Conflict Management The Rational and Irrational Sources of Conflict The Effects of Respect on Conflict How to Use Respect to Help Resolve Conflict Unit 03: How Misunderstandings Arise and the Solution How Communication Works How we listen: The Four Listening Levels How to Listen Well Unit 04: Personality Types in Conflict Management How Personality Types Conflict How Specific Personalities Clash at Work How to Avoid Personality Clash Unit 05: Escalation of Conflict Resistance: It's Not Conflict yet. The Onion Model of Resistance The Signs of Escalation Unit 06: De-escalating Conflict The Strategies for Handling Conflict De-escalation Process The Thomas-Kilmann Model The Five Thomas-Kilmann Modes Getting Help from a Third Party How to Recover from a Broken (Professional) Relationship Unit 07: Closing Section of Conflict Management Good Conflict and Bad Conflict The Secret to Avoiding Conflict Exam and Assessment MCQ based test 60% Marks to pass Instant Assessment and Feedback CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Dealing with Conflict Management at Work training course is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information. If you are also interested in Level 2 Award in Conflict Management (RQF)/Level 3 Award in the Delivery of Conflict Management Training (RQF)/Level 3 Award in the Delivery of Conflict Management Training (RQF) - Level 3 Deliverer of Conflict Management Course, then our course will be a great help to understand the topics from the ground. Study the course today and increase your professional skillset from the comfort of your home! Requirements No formal qualification is required Career path Operations Manager Tutor - SIA Security HR and Office Manager Customer Support Specialist Health And Safety Officer Certificates Certificate of completion Digital certificate - £9 After successfully completing this course, you will qualify for the CPD-certified certificate from One Education. PDF Certificate: £9 Certificate of completion Hard copy certificate - £69 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £69 International: £69 + £10 (postal charge) = £79 CPD Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Level 2 Conflict Management Course
Delivered Online On Demand3 days
£12

ADHD Awareness Course

4.7(160)

By Janets

Unlock a deeper understanding of ADHD with our comprehensive ADHD Awareness Course. Gain insights into the challenges and strengths associated with ADHD, and discover practical strategies for managing symptoms. Join us on a journey of awareness and empowerment to support individuals with ADHD in thriving personally and academically. Enroll now for a transformative learning experience.

ADHD Awareness Course
Delivered Online On Demand5 hours
£9.99

Real Estate Consultant

4.7(160)

By Janets

Kickstart your career in real estate or gain recognition of your existing skills with this comprehensive online course. The Real Estate Consultant Course is designed, delivered and taught by industry experts, ensuring you learn the practical, effective skills necessary to succeed in a range of expert property and real estate roles. Through online lessons, PDH handouts and multiple-choice online assessments, you will be given all the essential knowledge you need in property law, real estate practice and investment. This includes modules on the property and building management, developing a client base, acquiring the property, and successful strategies for investment. Upon completion, you will have a complete understanding of the roles of an expert Real Estate Consultant, and also gain broader, transferable business management and sales skills. Learning Outcomes Get to know the types of Real Estate Consultant Learn how to list the property and find the sellers Also, learn about how to sell the property and find the buyers Gain knowledge of negotiating as Real Estate Consultant Learn the techniques of letting property Get familiar with the technologies for Real Estate Consultant Understand the rules and regulations of Real Estate Consultant Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. garding real Real Estate Consultant. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an acknowledged lesson. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Why study this course You will learn everything that is needed regarding Real Estate Consultant. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Who is this course for? This is the best online course for being a successful Real Estate Consultant and suitable for anyone who wants to gain extensive knowledge, potential experience, and expert skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Requirements The Real Estate Training Course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career path Training offered by the Real Estate Consultant Diploma Course could potentially benefit a range of roles, but would particularly enhance careers in- Real Estate Property Management Loan Underwriting Consultancy Property Law Investment Other property or Real Estate Consultant roles

Real Estate Consultant
Delivered Online On Demand3 hours 53 minutes
£9.99

Forex Trading & Technical Analysis

By Compliance Central

All in One Bundle Special Discount Offer Are you looking to enhance your Forex Trading & Technical Analysis skills? If yes, then you have come to the right place. Our comprehensive courses on Forex Trading & Technical Analysis will assist you in producing the best possible outcome by learning the Forex Trading & Technical Analysis skills. This Forex Bundle Includes Course 01: Forex Trading Course 02: Stock Market Investing for Beginners Course 03: Passive Income - An Ultimate Guide The Forex Trading & Technical Analysis bundle is for those who want to be successful. In the bundle, you will learn the essential knowledge needed to become well versed in Forex Trading & Technical Analysis. Our Forex Trading & Technical Analysis bundle starts with the basics of Forex Trading & Technical Analysis and gradually progresses towards advanced topics. Therefore, each lesson of this Forex Trading & Technical Analysis is intuitive and easy to understand. Why would you choose the Forex Trading & Technical Analysis course from Compliance Central: Lifetime access to Forex Trading & Technical Analysis courses materials Full tutor support is available from Monday to Friday with the Forex Trading & Technical Analysis course Learn Forex Trading & Technical Analysis skills at your own pace from the comfort of your home Gain a complete understanding of Forex Trading & Technical Analysis course Accessible, informative Forex Trading & Technical Analysis learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Forex Trading & Technical Analysis bundle Study Forex Trading & Technical Analysis in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Forex Trading & Technical Analysis Course Curriculum Breakdown of the Forex Trading & Technical Analysis Course 01: Forex Trading Introduction to Forex Trading Major Currencies and Market Structure Kinds of Foreign Exchange Market Money Management Fundamental Analysis Technical Analysis Pitfalls and Risks Managing Risk Trading Psychology Course 02: Stock Market Investing for Beginners Module 01: Introduction to the Course Module 02: Introduction to Stocks Module 03: Money Required for Primary Investment Module 04: Opening an Investment Account Module 05: Brokerage Account Walkthrough Module 06: Finding Winning Stocks Module 07: Earning from Dividends Module 08: Diversifying Portfolio Module 09: Investment Plan Module 10: Rebalancing Portfolio Module 11: Understanding Order Types Module 12: Investment Tax Module 13: Investment Rules: Rule-1 Module 14: Investment Rules: Rule-2 Module 15: Investment Rules: Rule-3 Module 16: Investment Rules: Rule-4 Module 17: Investment Rules: Rule-5 Module 18: Stock Market Dictionary Module 19: Setting Up the Trading Platform Course 03: Passive Income - An Ultimate Guide Module 01: Introduction Preview Of Course Module 02: Passive Income Masterclass Build Financial Security What Are Recurring Income Streams What is Residual Income Types of Recurring Income Types of Residual Income Relationship Between Recurring, Residual. and Passive Income Building Wealth Strategies Module 03: Relationship Between Recurring, Residual. and Passive Income How They're Similar and also Different What is Passive Income and Its Relationship to Passive and Residual Income Examples of Passive Income The Truth About Active Income vs Passive Income Active Income Becomes Passive Income Module 04: Types of Recurring Income Hard contracts Auto-renewal subscriptions Build a Membership Program for Your Business Become an Affiliate for Other Companies Products Combine Online Membership and Physical Product Delivery Module 05: Types of Residual Income Consider Investing Write a Book or E-Book Build an Online Course Create an App Launch a Podcast Module 06: What Are Recurring Income Streams What Is the Recurring Revenue Model? What Should You Sell to Make the Recurring Revenue Model Work? The Importance of Recurring Revenue in a Thriving Business Reasons Fortune 500 Companies Are Moving to Recurring Revenue Models How Recurring Revenue Increases Business Value Module 07: What is Residual Income What Is Residual Income And Why Do You Want It? What is Residual Income & Why is it Important for Building Wealth? Reasons Why Passive Income Is Important How Does Residual Revenue Work? Why Residual Income is Important for Financial Independence Module 08: Benefits of Good Listening Skills Effective Wealth Building Strategies Used by Personal Finance Pros Develop A Wealthy Mindset Strategies for Building Wealth Strategies to Build Wealth Fast (That Your Financial Advisor Won't Tell You) How to Begin to Build Wealth Module 09: Conclusion Review Of Course Forex Bundle Certificate of Achievement After successfully completing this bundle, you will get 3 PDF certificates for free. The hardcopy certificates are available for £9.99 each. The delivery charge of the hardcopy certificate inside the UK is £3.99, and international students need to pay £9.99 to get their hardcopy certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Forex Trading & Technical Analysis bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Forex Trading & Technical Analysis. It is also great for professionals who are already working in Forex Trading & Technical Analysis and want to get promoted at work. Requirements To enrol in this Forex Trading & Technical Analysis course, all you need is a basic understanding of the English Language and an internet connection. Career path The Forex Trading & Technical Analysis bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Forex Trading & Technical Analysis. Certificates Certificate of completion Digital certificate - Included Get CPD accredited PDF certificates for Free. Certificate of completion Hard copy certificate - Included Get a CPD accredited Hardcopy certificate for Free. After successfully completing this Forex course, you get a PDF and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

Forex Trading & Technical Analysis
Delivered Online On Demand7 hours
£12

Job Search Skills Training

By Training Tale

The relevant industry experts developed this Job Search Skills Training course. Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Job Search Skills Training course will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this Job Search Skills Training course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Learning Outcomes After completing this Job Search Skills Training course, the learner will be able to: Learn how to identify achievable job goals. Gain a thorough understanding of the key qualities required for employment from an employer's perspective. Know the different types of CVs and cover letters used to apply for jobs. Know how to identify suitable job opportunities and apply for them. Understand how to prepare for an interview. Understand how to conduct yourself in an interview situation. Know how to reflect on your own performance following an interview situation. Why Choose Job Search Skills Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Job Search Skills Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Job Search Skills Training Bundle Course Course 01: Job Search Skills Training Course 02: Level 4 Time Management Course Course 03: Communication Skills Course ***Other Benefits of Job Search Skills Training Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] Course Curriculum Module 01: Preparing to Achieve Own Job Goals Understand how to identify achievable job goals Understand the key qualities required for employment from an employer perspective Be able to identify own employability skills Module 02: Promoting Yourself and Preparing for a Job Interview Know the different types of CV and cover letter used to apply for jobs Understand where and how to search for jobs Be able to identify suitable job opportunities and apply for them Understand how to prepare for an interview Be able to conduct self in an interview situation Be able to reflect on own performance following an interview situation --------------------- **Level 4 Time Management Course Course Curriculum Module 1: Basics of Time Management What is Time Management? Importance of Time Management What are Time Management Skills? How to Improve Time Management Skills? Implications of Poor Time Management Module 2: Prioritize Your Time Managing Time & Goals Prioritizing Making Lists Managing Your Lists & Priorities Getting It Done Module 3: Organize Your Time Scheduling Project Schedules Module 4: Using Your Time Efficiently Managing Distractions Maintaining A Healthy Rhythm Module 5: Time Management in the Workplace Respecting Other People's Time Keeping Your Team Focused Keeping Your Boss Focused Committing to Personal Change Module 6: Time Management for Students Principles of Time Management for Students Module 7: Time Management Software The Future is Here Project Management Software Information Capture, Sharing, and Development Software Collaboration Software Personal Organization Software and To-Do List Managers Module 8: Create a Value-Based Time Management Plan Does the Way You Spend Your Time Truly Reflect Your Values? Are You Mistaken About Your Priorities? Why Aren't You Spending Time on the Important Stuff? Live a Value-Centered Life --------------------- **Communication Skills Course Course Curriculum Module 1: Introduction to Communication What is Communication? Important Elements of Communication Steps of Communication History of Communication Communication Purpose Communication Challenges and Criticism Communication Rights & Responsibility Module 2: The Communication Skills What are Communication Skills? Communication Skills Examples How to Improve Communication Skills? Workplace Communication Relationships Module 3: Different Types of Communication What is Intrapersonal Communication? What is Interpersonal Communication? What is Small-Group Communication? What is Public Communication or Public Speaking? What is Mass Communication? What is Non-Verbal Communication? Module 4: Different Methods of Communication Listening Speaking Reading Writing Module 5: Styles of Communication Passive Style Aggressive Style Passive-aggressive Style Assertive Style Strategies for Developing Assertive Communication Communication Styles & Connection Module 6: Barriers to Communication How the Minds Work Sender's Behavior Receiver's Behavior Process of Overcoming Barriers Module 7: Assessing Communication Competence: Relevant Criteria What is Adaptability? What is Conversational Involvement? What is Conversational Management? What is Empathy? What is Effectiveness? What is Appropriateness? Self-Perceived Communication Competence Scale (SPCC) Module 8: Seven Actions for Effective Communication Listen Carefully and Responsively Explain Your Conversational Intent and Invite Consent Express Yourself More Clearly and Completely Translate Other's Complaints and Criticisms Into Specific Requests Ask Questions More 'Open' and More Creatively Express More Appreciation Make Better Communication an Important Part of Your Daily Life Module 9:Do's and Don'ts of Effective Communication Things That Can be Done for Effective Communication Things That Should Avoid for Effective Communication Assessment Method After completing each module of the Job Search Skills Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Level 2 Award in Job Search and Interview Skills is ideal for anyone who wants to learn how to apply for the job they want. Requirements There are no specific requirements for this Job Search Skills Training Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Job Search Skills Training
Delivered Online On Demand2 hours
£12