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4781 Courses in Birmingham delivered Online

CRM and Phone Based Customer Service - QLS Endorsed

By Imperial Academy

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

CRM and Phone Based Customer Service - QLS Endorsed
Delivered Online On Demand
£300

Managing Customer Excellence - CPD Approved

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 Managing Customer Excellence Mega Bundle** Managing Customer Excellence Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Managing Customer Excellence package online with Studyhub through our online learning platform. The Managing Customer Excellence bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Managing Customer Excellence course provides complete 360-degree training on Managing Customer Excellence. You'll get not one, not two, not three, but twenty-five Managing Customer Excellence courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Managing Customer Excellence courses are yours for as long as you want them once you enrol in this course This Managing Customer Excellence Bundle consists the following career oriented courses: Course 01: Customer Service Manager Training and Front Desk Certification Course 02: Customer Relationship Management Course 03: Complete Customer Service and Communication Skills Course 04: Retail Customer Service & Effective Customer Targeting Course 05: Customer Service Fraud Officer Course 06: Know Your Customer (KYC) Course 07: Diploma in Customer Service & Handling Complaints Course 08: Phone-Based Customer Service Course 09: Service Helpdesk & Technical Support Course Course 10: Call Centre Training: Excelling in Customer Service and Communication Course 11: Complaints Handling for Customer Care: Best Practices Course 12: Customer Service & Environment Course 13: Receptionist Diploma Course 14: Effective Communication Skills Diploma Course 15: Help Desk Training Course 16: Customer Service Management: Recovering Difficult Customers Course 17: Professional Certificate in Front Office Course 18: Hotel Concierge Certification Course 19: Ecommerce Management, Branding & Marketing Course 20: Professional Skills for Hotel Management Training Course 21: Professional Crisis Management Certificate Course 22: Marketing Strategies for Business Course 23: Conflict Resolution Course 24: Conversation Virtually with Anyone Course 25: Decision Making and Critical Thinking Online Course The Managing Customer Excellence course has been prepared by focusing largely on Managing Customer Excellence career readiness. It has been designed by our Managing Customer Excellence specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Managing Customer Excellence Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Managing Customer Excellence bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Managing Customer Excellence Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Managing Customer Excellence Elementary modules, allowing our students to grasp each lesson quickly. The Managing Customer Excellence course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Managing Customer Excellence bundle, you really hit the jackpot. Here's what you get: Step by step Managing Customer Excellence lessons One to one assistance from Managing Customer Excellenceprofessionals if you need it Innovative exams to test your knowledge after the Managing Customer Excellencecourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Managing Customer Excellence courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Managing Customer Excellence certificate and transcript on the next working day Easily learn the Managing Customer Excellence skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Managing Customer Excellence training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Managing Customer Excellence Requirements To participate in this Managing Customer Excellence course, all you need is - A smart device A secure internet connection And a keen interest in Managing Customer Excellence Career path You will be able to kickstart your Managing Customer Excellence career because this course includes various courses as a bonus. This Managing Customer Excellence is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Managing Customer Excellence career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Managing Customer Excellence - CPD Approved
Delivered Online On Demand6 days
£279

Assertiveness and Conflict Management

4.9(9)

By Sterling Training

Understand what assertiveness really is and how to deal with challenging situations more confidently.

Assertiveness and Conflict Management
Delivered OnlineJoin Waitlist
£295

Paralegal Training at QLS Level 5

By Imperial Academy

Level 5 Diploma (Free QLS Endorsed Certificate) | 11 CPD Courses + PDF Certificates | 155 CPD Points | Tutor Support

Paralegal Training at QLS Level 5
Delivered Online On Demand
£129

Marketing, Entrepreneurship & Communication QLS Endorsed Diploma

By Compliance Central

Recent studies indicate a burgeoning demand for professionals equipped with robust skills in Marketing, Entrepreneurship & Communication. As industries navigate through dynamic market landscapes, the fusion of these disciplines becomes pivotal for sustainable growth and competitive advantage. In response to this trend, our Marketing, Entrepreneurship & Communication QLS Endorsed Diploma bundle offers a strategic amalgamation of theoretical frameworks and practical insights, designed to empower learners with the expertise needed to thrive in diverse professional settings. Embark on a transformative journey with our meticulously curated bundle, comprising cutting-edge courses endorsed by the Quality Licence Scheme (QLS) and accredited by the CPD QS. Delve into the intricacies of effective communication, entrepreneurial strategies, and advanced marketing techniques, each module meticulously crafted to enhance your proficiency in Marketing, Entrepreneurship & Communication. Unlock your potential and seize lucrative opportunities with a curriculum meticulously crafted to foster holistic development and career progression. Embrace a future brimming with possibilities as you master the art of Marketing, Entrepreneurship & Communication through our dynamic bundle. QLS Endorsed Courses: Course 01: Certificate in Effective Communication Skills at QLS Level 3 Course 02: Diploma in Entrepreneurship Training at QLS Level 5 Course 03: Advanced Diploma in Marketing at QLS Level 7 CPD QS Accredited Courses: Course 04: Marketing Secrets for High Sales Course 05: Marketing Strategies for Business Course 06: Lead Generation with Attraction Marketing for Business Course 07: Complete Online Marketing & Advertising Course Course 08: Sales Skills Course 09: How To Build Sales Funnels With ClickFunnels Course 10: Creating Highly Profitable Sales Funnels Course 11: Digital Marketing: The Ultimate Guide to Strategic Marketing Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD. LMarketing, Entrepreneurship & Communication QLS Endorsed Diploma. Learning Outcomes: Develop a comprehensive understanding of effective communication strategies across various professional contexts. Acquire advanced entrepreneurial skills to navigate the complexities of business ventures and startup initiatives successfully. Master the intricacies of strategic marketing, leveraging contemporary approaches to drive business growth and brand engagement. Implement innovative lead generation techniques and attraction marketing strategies to enhance customer acquisition and retention. Cultivate proficiency in online marketing and advertising, leveraging digital platforms to maximise reach and impact. Hone essential sales skills and strategies to drive revenue generation and foster long-term client relationships. Encompassing a blend of QLS endorsed and CPD QS accredited courses, our comprehensive Marketing, Entrepreneurship & Communication bundle delves deep into the realms of Marketing, Entrepreneurship & Communication. Through a series of meticulously crafted modules, participants will explore the fundamental principles and advanced strategies shaping these dynamic fields. From mastering the art of effective communication to honing entrepreneurial instincts and leveraging cutting-edge marketing techniques, learners will embark on a transformative journey towards professional excellence. Each course within the Marketing, Entrepreneurship & Communication bundle offers a nuanced exploration of key concepts, supplemented by real-world examples and case studies. Participants will gain practical insights into crafting compelling marketing campaigns, building robust sales funnels, and fostering meaningful connections with target audiences. Whether aspiring to launch a startup, excel in a corporate environment, or advance their career trajectory, this Marketing, Entrepreneurship & Communication bundle equips learners with the knowledge and skills needed to thrive in today's competitive landscape. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring entrepreneurs seeking to establish and scale their ventures. Marketing professionals aiming to elevate their strategic acumen and stay abreast of industry trends. Communication specialists striving to enhance their interpersonal and organisational communication skills. Sales professionals looking to refine their sales techniques and drive revenue growth. Career changers seeking to transition into roles within the Marketing, Entrepreneurship & Communication domains. Students and recent graduates aspiring to kickstart their careers in dynamic and evolving industries. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Marketing Manager Entrepreneurial Consultant Communication Specialist Sales Director Digital Marketing Strategist Brand Manager Business Development Manager Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Marketing, Entrepreneurship & Communication QLS Endorsed Diploma
Delivered Online On Demand4 days
£310

Security Management Diploma - For 10 Employees

By Compliance Central

Are you looking to enhance your employees' abilities and skills in Security Management? If yes, then you have come to the right place. Our comprehensive Security Management course at Compliance Central is designed to help your team produce the best possible outcomes by mastering the essential Security Management skills. Whether your employees are new to Security Management or already working in the field, this course will provide them with the necessary knowledge and skillsets to excel. Get 3 CPD Accredited Courses: Course 01:- Diploma in Security Management Course 02:- Communication Skills Course 03:- Minute Taking Course Why Employee Training Matters: Boost Productivity: Well-trained employees work more efficiently, driving productivity in all areas. Increase Employee Morale: Invest in your employees' growth, leading to a positive work environment and higher retention rates. Stay Ahead of Competitors: Equip your workforce with the latest skills and knowledge to outshine the competition. Ensure Compliance and Safety: Specialised training keeps your business compliant and your workplace safe. Improve Customer Satisfaction: Well-trained staff deliver exceptional service, building loyal customer relationships. Why Choose Us? Expert-Developed Training: Industry professionals have developed valuable insights and helpful learning. Flexible Learning: Online Security Management course allows employees to learn at their own pace. Ongoing Support: Dedicated Security Management experts are available to guide your employees throughout the training process. Certificates of Achievement: Recognise your employees' commitment with CPD Certified certificates. Employer Dashboard: Easily track employee Security Management progress in our user-friendly dashboard. Empower Your Workforce Today! Invest in your company's future success. Join us to start your employees' Security Management training and watch your business thrive. Compliance Central - Empowering Businesses Through Knowledge Empower Your Business with Comprehensive Employee Training! At Compliance Central, we understand that well-trained employees are the backbone of successful organisations. Elevate your workforce and propel your business forward with our tailored online training programs. Course Curriculum Breakdown: Course 01:- Diploma in Security Management Module 01: Introduction to Security Management Module 02: Organisational Security Management Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Business Resilience and Crisis Management Module 06: Cyber Security and Fraud Prevention Module 07: Security Investigations and Threat Awareness Module 08: Laws and Regulations Course 02:- Communication Skills Module 01: Basic Communication Skills Module 02: Advance Communication (I) Module 03: Advance Communication (II) Module 04: Telephone Etiquette Module 05: Body Language and Effective Communication Course 03:- Minute Taking Course Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence Our Security Management course starts with the fundamentals and gradually progresses to cover advanced topics, making each lesson intuitive and easy to understand. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Security Management course is ideal for new professionals looking to thrive in the Security Management field. Requirements Enrolling in this Security Management course only requires a basic understanding of the English language and an internet connection. Career path Completing the Security Management course will enhance your employees' knowledge and confidence. Security Manager: £35,000 to £70,000 per year Information Security Analyst: £30,000 to £55,000 per year Risk Manager: £40,000 to £75,000 per year Security Consultant: £45,000 to £80,000 per year Cybersecurity Specialist: £35,000 to £65,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate

Security Management Diploma - For 10 Employees
Delivered Online On Demand10 hours
£100

Level 5 Diploma in English Grammar - QLS Endorsed

4.7(47)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** English Grammar Level 5 Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Ever feel like your grammar could use a polish, or struggle to express yourself clearly? You're not alone! A recent study by the National Literacy Trust found that 26% of UK adults struggle with basic grammar skills. But strong English opens doors! Whether you're looking to climb the career ladder, ace an exam, or simply communicate with confidence, this Level 5 Diploma in English Grammar bundle is your one-stop shop for mastering the language. Our Diploma in English Grammar will equip you with a deep understanding of English grammar, from the fundamentals to advanced topics.You'll learn to identify and avoid common mistakes, master punctuation and spelling, and develop strong written and spoken communication skills. The course also covers a range of practical applications, including business English, interview preparation, and exam preparation (GCSE and IELTS). But that's not all. When you enrol in English Grammar Level 5 Diploma Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this English Grammar Level 5 Diploma Career Bundle: Course 01: English: Grammar Course 02: Diploma in English Grammar Course 03: 200 Common English Idioms and Phrases Course 04: Explore the Fundamentals of English Tenses Course 05: Introduction to English Spelling, Punctuation, and Grammar Training Course 06: British English Pronunciation & Accent Course Course 07: Master English Speaking 1 Course 08: Master English Speaking 2 Course 09: Master English Speaking 3 Course 10: GCSE English Preparation Course 11: 120 Hours TEFL (TESOL) Masterclass Course 12: Diploma in IELTS Exam Preparation at QLS Level 5 Course 13: Business English Perfection Course Course 14: English as a Foreign Language Course 15: English for Job Interview Course 16: English Writing Perfection Course Course 17: Essay Writing in English Course 18: Functional Skills English - Level 2 Course 19: Functional Skills Level 2 - Maths and English Course 20: British Sign Language: Health and Medical Signs Course 21: Teaching Phonics Course 22: Planning, Delivery and Assessment in Teaching Course 23: Teaching Assistant Course 24: Remote Teaching Strategies Course 25: The Whole Brain Learning Approach in Child Development Course 26: Early Years Teaching and Childcare Course 27: Speech & Language Therapy for Children Course 28: Child Language Disorder (CLD) Course 29: SEN Teaching Course 30: Effective Communication Skills Take control of your communication and open doors to new opportunities. This bundle empowers you to become a confident and articulate speaker and writer. Enrol today and embark on your journey to English language mastery! Learning Outcomes of Level 5 Diploma in English Grammar Demonstrate a strong understanding of core grammar principles. Apply advanced punctuation and capitalization rules effectively. Identify and rectify common grammatical errors in written and spoken English. Utilise a variety of English tenses and sentence structures. Develop proficiency in essential business English communication skills. Gain the knowledge and tools to excel in English language exams. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of English Grammar Get a free student ID card with English Grammar Training program (£10 postal charge will be applicable for international delivery) The English Grammar is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the English Grammar course materials The English Grammar comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: English: Grammar Introduction to the Course Basics of Grammar The Basics of Sentence Structure of Sentence Questions Punctuation and Capitalisation Spelling Common Mistakes and Ways to Improve Course 02: Diploma in English Grammar Introduction Parts Of Speech The Sentence Sentence Fragments & Run-Ons Verbs - Make Me Tense Nouns Pronouns Adjectives And Adverbs Prepositions Punctuation Course 03: 200 Common English Idioms and Phrases Section 01: Introduction Section 02: Idioms And Phrases Unit 1 Section 03: Idioms And Phrases Unit 2 Section 04: Idioms And Phrases Unit 3 Section 05: Idioms And Phrases Unit 4 Section 06: Idioms And Phrases Unit 5 Section 07: Idioms And Phrases Unit 6 Section 08: Idioms And Phrases Unit 7 Section 09: Idioms And Phrases Unit 8 Section 10: Idioms And Phrases Unit 9 Section 11: Idioms And Phrases Unit 10 =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30= £389) CPD Hard Copy Certificate: Free ( For The First Course: Previously it was £29.99) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This English Grammar Level 5 Diploma course is ideal for: Students seeking mastery of English Grammar Professionals seeking to enhance English Grammar skills Individuals looking for an English Grammar-related career. Anyone passionate about English Grammar Requirements This English Grammar Level 5 Diploma doesn't require prior experience and is suitable for diverse learners. Career path This English Grammar Level 5 Diploma bundle will allow you to kickstart or take your career in the related sector to the next stage. Editor Writer Teacher Translator Trainer TEFL Instructor Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Level 5 Diploma in English Grammar - QLS Endorsed
Delivered Online On Demand7 days
£149

Level 4 Diploma in Travel & Tourism

By Compliance Central

Set sail on a journey through the vibrant world of Travel & Tourism with our Level 4 Diploma course. Immerse yourself in the allure of exotic destinations, cultural wonders, and unforgettable experiences. Are you ready to embark on a thrilling adventure through the dynamic world of Travel & Tourism? Say goodbye to the ordinary and step into a realm where every destination is a story waiting to unfold. Our Level 4 Diploma in Travel & Tourism course is your passport to a career filled with excitement, exploration, and endless possibilities. Let's ignite your passion for Travel & Tourism and unleash your potential in the vibrant industry of Travel & Tourism! In this Level 4 Diploma in Travel & Tourism course, you'll traverse through a kaleidoscope of modules designed to enrich your understanding of the travel landscape. From unraveling the mysteries of tourism products and services to mastering the art of marketing in Travel & Tourism, each module is a treasure trove of knowledge waiting to be discovered. Prepare to hone your communication skills, delight customers with exceptional service, and navigate through crises with poise and confidence. As we delve into sustainable tourism practices and explore emerging trends in a post-COVID world, you'll be equipped to shape the future of travel with innovation and resilience. Level 4 Diploma in Travel & Tourism course Learning Outcomes: Understand the diverse facets of Travel & Tourism industry. Master the intricacies of tour operating, travel retailing, and transport management. Develop effective communication skills essential for success in the industry. Ensure customer satisfaction through exceptional service and crisis management. Champion sustainable tourism practices and public awareness campaigns. Navigate through challenges like Brexit's impact and emerging travel issues with confidence. Welcome to Level 4 Diploma in Travel & Tourism! Get ready to embark on an exciting journey of learning and growth on Travel & Tourism. Level 4 Diploma in Travel & Tourism Module 01: Introduction to Travel & Tourism Module 02: Tourism Products and Services Module 03: Tour Operating and Travel Retailing Module 04: Marketing in Travel & Tourism Module 05: Developing Communication Skills Module 06: Customer Service and Satisfaction Module 07: Crisis and Visitor Attraction Management Module 08: Transport Management Procedure Module 09: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 4 Diploma in Travel & Tourism Who is this course for The Level 4 Diploma in Travel & Tourism is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Level 4 Diploma in Travel & Tourism like - Travel agents Tour operators Destination managers Event planners Hospitality professionals Requirements Level 4 Diploma in Travel & Tourism To enrol in this Level 4 Diploma in Travel & Tourism course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 4 Diploma in Travel & Tourism Career Paths: Travel Consultant: £20,000 - £35,000 per annum Tour Manager: £25,000 - £40,000 per annum Destination Marketing Manager: £30,000 - £50,000 per annum Event Coordinator: £22,000 - £35,000 per annum Hotel Manager: £25,000 - £45,000 per annum Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Level 4 Diploma in Travel & Tourism
Delivered Online On Demand3 hours
£105

Leadership and Team Management - QLS Endorsed

By Imperial Academy

Level 5 & 7 Endorsed Diploma | QLS Hard Copy Certificates Included | Plus 5 CPD Courses | Lifetime Access

Leadership and Team Management - QLS Endorsed
Delivered Online On Demand
£300

Advanced Diploma in Leadership & Management

By NextGen Learning

Enhance your leadership skills with this CPD-accredited Diploma. Master team management, conflict resolution & decision-making for career growth.

Advanced Diploma in Leadership & Management
Delivered OnlineFlexible Dates
£12.99