2410 Courses in Birmingham delivered Online

When staff are new to sales it can seem daunting, especially when they have targets to meet. If the staff you need to promote your products and services get it wrong then it can knock their confidence and negatively impact how your customers see you as an organisation. This programme provides staff with the basic skills they need to sell. This course will help participants: Profile customers Research and identify potential new customers Use the consultative sales process Build effective rapport with customers Identify customer needs through effective questioning and listening Position products and services effectively Close the sale or gain commitment to further action Manage their customer portfolio to maximise sales 1 Introduction Aims and objectives of the training Personal introductions and objectives Self-assessment of existing sales skills Overview of content 2 Knowing your customers Who are your customers, and what do they want from you? What are your strengths, compared to your competitors? Who are your new potential customers? How do you communicate with new customers? What do you need to know about your customers before you start to sell? Making the initial approach Planning your pipeline - keeping the customers coming 3 The four-step sales process Overview of the consultative sales process Key benefits of using the consultative sales process Focusing on behaviours not targets The behaviours of a good salesperson Common pitfalls and mistakes Personal strengths and weaknesses 4 Building rapport First impressions - Mehrabian theory of communication Short cuts to building rapport Looking out for clues as to how the customer is thinking Looping back to keep the conversation flowing Acknowledging past communication Dealing with emotions such as anger Setting the agenda to keep control Getting past gatekeepers 5 Questioning and listening How to ask open questions to uncover information Left brain questions When closed question can be useful What stops us listening? The four levels of listening How to develop your listening skills 6 Presenting products and services to customers When to present Using benefits not features Making it personal Using reciprocity The tendency towards the middle Using consistency 7 Gaining commitment Testing the water Dealing with objections using ACLEO Asking for the business Getting referrals Ending with a personalised close Following-up 8 Managing your customer pipeline Spotting opportunities for cross-sales Managing your portfolio Maximising sales proactively Review meetings Customer satisfaction measures and surveys Mystery shopping 9 Putting it all together Skills practice Personal learning summary and action plans

An insightful, enjoyable and experiential programme to help you analyse data and information and make a balanced decision based upon sound commercial reasoning. It will enable you to identify options, make decisions and take actions based on a thorough analysis combined with instinct and intuition to make a positive effect on profitability. This programme will help you: Identify ways to analyse data and sort relevant from irrelevant information Develop analytical and numerate thinking, and consider the financial implications of a decision Make decisions based on sound commercial reasoning - a mix of intuition and analysis Select from a range of tools to analyse a situation and apply these effectively Understand how costs and profits are calculated Use tried-and-tested techniques to manage and control your budgets Appreciate the fundamentals of financial analysis Focus on the bottom line Identify the basics of capital investment appraisal for your business Evaluate results and seek opportunities for improvement to your business 1 The commercial environment What do shareholders and investors want? What do managers want? Profit v non-profit organisations Investor expectations 2 Financial and non-financial information Risk and reward considerations Drivers of commercial decisions 3 Running a business A practical exercise to bring financial statements to life Different stakeholder interests in a business The impact and consequences of decisions on financial statements 4 Where do I make a difference to the organisation? How can I contribute to an improved business performance? Key performance indicators - measuring the right things A 'balanced scorecard' approach - it's not all about money! 5 A 'balanced scorecard' approach Analysing and reviewing my contribution to the business direction What is the current focus of my commercial decisions? Developing the business in the right way - getting the balance right! Where should/could it be in the future? Do my decisions support the overall vision and strategy? 6 Making commercial decisions Left-brain and right-brain thinking Convergent and divergent thinking Analysis and instinct Interactive case study exercise - emotional and rational decisions Reflection - what is my style of making decisions 7 Let's consider the customer! Identifying target markets Differentiating propositions and products Customer service considerations Marketing considerations and initiatives Pricing strategies and considerations 8 Strategic analysis The external environment The internal environment LEPEST analysis SWOT analysis Forecasting Group activity - analysing markets and the competition How do these improve your decisions? 9 Comparing performance Analysing key financial ratios Ways to compare performance and results Break-even analysis 10 Profit and loss accounts and budgeting Managing income and expenditure The budgeting process How does this link to the profit and loss account? Managing and controlling a cost centre/budget The role of the finance department Different ways of budgeting Incremental budgeting Zero-based budgeting 11 Understanding the balance sheet Purpose of balance sheets Understanding and navigating the content What does a balance sheet tell you? How do you affect your balance sheet? Links to the profit and loss account A practical team exercise that brings financial statements to life 12 Business decisions exercise How does this improve your decisions? A practical exercise to apply new knowledge and bring commercial thinking to to life The impact and consequences of decisions on financial statements 13 Working capital Why is this important? The importance of keeping cash flowing Business decisions that affect cash Calculating profit 14 Capital investment appraisal Capex v Opex Payback Return on investment The future value of money The concept of hurdle rate 15 Lessons learned and action planning So what? Recap and consolidation of learning The decisions that I need to consider Actions to achieve my plan

Duration 5 Days 30 CPD hours This course is intended for Project Team Members IT Support Team Members Advanced Business Analysts System Administrators Application Consultants Business Process Owners / Team Leads / Power Users Program / Project Managers Trainers Overview Learn how to design, configure, consolidate, and report with BPC Standard In this course, students learn all of the key steps to set up Consolidation based on the SAP Business Planning and Consolidation, version for SAP NetWeaver. SAP Business Planning and Consolidation Overview Describing SAP Business Planning and Consolidation Running Consolidation Tasks Implementing BPC Standard Consolidation Modeling Consolidation Structures and Reporting Configuring Environments and Dimensions Creating Models for Consolidation Creating Reports and Formats in the EPM Add-In Report on BPC Standard Data in Analysis for Office Data Collection and Preparation Collecting Transforming Data for Consolidation Scenarios Creating Consolidation Logic Configuring Reclassifications Configuring Balance Carryforward Managing Journals Consolidations and Eliminations Translating Local Currency Configuring Intercompany Matching and Booking Using the Ownership Manager Configuring Integration Rules Eliminating Intercompany Transactions Configuring Intercompany US Elimination Designing Management, Matrix, and Multiple Accounting Standard Solutions Describing Consolidation and Elimination Principles Consolidating Investments Describing Stage Consolidation Configuring Scope Variation Configuring Equity Pickup Consolidation Process Monitoring Configuring Work Status Using the Controls Monitor to Validate Data Configuring Consolidation Business Process Flows

In order to be an effective manager, it is extremely important to have good communication skills so that you can get your instructions across clearly and in a manner which will get you the results you desire from your employees. Our 2-day Effective Communication and Influencing course aims to provide attendees with a range of skills and behaviours which will allow them to communication clearly and effectively. Course syllabus modules include explaining the communication process, the different styles of influencing, the importance of body language and tone of voice, non-verbal communication and more. Course Syllabus The syllabus of the Effective Communication and Influencing course is comprised of seven modules, covering the following: Module One The Communication Process Identifying, what is effective communication? Recognising the different ways in which we communicate The barriers to effective communication Looking at Johari's™ Window, to better understand how communication flows Module Two Effective Communication Skills Demonstrating a positive mental attitude Establishing active listening Developing your questioning skills Using positive language Module Three Different Types of Influencing Looking at influencing versus manipulation Developing your own preferred influencing style Understanding the different influencing styles and their uses adopting a flexible style for the desired outcome Module Four Behaviour Breeds Bahaviour (Transactional Analysis) Looking at the history of hidden transactions in communications The hidden meaning in what we say and what we receive How to recognise if what you're saying is calm, rational, logical and professional Module Five Body Language Understanding the impact of body language in effective communication Noticing how your own body language influences others positively and negatively Analysing and practicing the techniques of successful body language Module Six It's All in the Voice Learning the importance of tone of voice in effective communication Realising how your tone of voice influences others Module Seven Written Communication Understanding the pitfalls of opening a discussion Identifying the different types of written communication Recognising the importance of preparation and planning Looking at different structures and layouts of written communication Using the correct words and phrases Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

Learn about basic Alias interface and various tools and surface creation ways! If you are new to Alias, this course is the best choice for you. Course Description We have released some lessons as a short Autodesk Alias tutorial so car design lovers can follow and learn Alias easily. Thanks to Mohammad, our mentor for providing tutorials. For more professional Alias modelling courses please visit MS3D Academy. Here's why you'll succeed Start with Zero KnowledgeThis course is good for beginners who want to start from zero. Full explanations will help you to understand Alias interface as well. Gold StartLearning Alias interface and useful tools will help you to understand basics of car 3D modeling better and get ready for full car courses. Experienced InstructorsAll lessons include step-by-step instructions by a highly talented instructor with extensive knowledge about Alias modelling. Course Lessons Start Start from here! Download Autodesk Alias Basic Tutorials Alias Basics 1 Alias Basics 2 Review The Course Alias Basics 3 Alias Basics 4 Alias Basics 5 The End! Upload Your First Alias Model Review The Course Next Step? Ready to help you anytime About this course Free 12 lessons 2 hours of video content FAQ What is Autodesk Alias? Autodesk Alias is the most professional software being used at automotive industries and design studios. The power of analyzing surfaces, high quality surfaces, nice flows and pro connections and other features have turned Alias into a very useful and professional software. Alias supports all formats of 3D files as inputs and export many useful formats which made Alias a compatible software. Alias focuses on automotive design as Autodesk introduce and promote it as the only professional 3D surface designer. How can I download and install Alias? You can download Autodesk Alias Surface 2021 from MS3D.net website. Autodesk Alias Surface and Autodesk Alias Auto Studio from 2020 to 2022 are what you have to download and install. Autodesk offers a FREE 30 days trial version to students. You can register at Autodesk website and download it. Although you may purchase the full version which is unlimited.] You can also use the cracked version if you just want to learn Alias at home. We do not guarantee the license whereas many websites offer that. How long do I get access to my courses? You will access the contents immediately after you purchased a course. You’ll have lifetime access to the course and all its contents, so you can watch them whenever you like. Most of the videos we provide are downloadable so you may download them and watch later. Can I register for a course if I am working full time? Yes, of course! All of our courses are pre-recorded. You can work on your own pace and will support your step-by-step to makes sure you make most benefit out of your investment. Most of our course contents are downloadable so even if you didn't have access to internet, you can still watch the contents. What is the language of the courses? The Language of the recorded videos is English. It is a very easy listening speaking with very responsive reactions along the video. For some students, is is very important to completely understand what the mentor is saying. So we respectfully inform you that the speaking is very understandable in all of the videos so even students who are not very proficient in English can use these videos. Many students with a low level of English knowledge were certified (from other courses) with satisfaction. What's Next? After you learned about Basics of Autodesk Alias, you can go one step forward and join our 3D Car Modeling courses provided by MS3D Academy to start your professional Alias car modeling career. We support you until the end!

Audi A3 is a great Alias NURBS modeling tutorial that helps you learn Autodesk Alias surfacing fast by following 22 chapters of Audi A3 modeling. At the end of the tutorial you will achieve a model exactly similar to the final model! Course Description In this course you will learn how to model Audi A3 in Autodesk Alias. The project will be done in NURBS and a good enough details are included. This course is for students who have already joined our paid course and have enough knowledge of Alias tools and how to work with surfaces although others can also try this after they learned Basics. Tutorial videos don't have any explanations. Students have to follow the videos step by step to create a full Audi A3 Sedan 2021 model from zero. Here's why you'll succeed Trustworthy PlatformWe had more than 2000 course enrollments and dominating the biggest Alias modeling community. Many of MS3D Academy students have joined Automotive industry. A-Z: Deep DiveAll courses include full modeling projects from zero to a complete and professional model without any time lapses or cut scenes. Experienced InstructorsMost chapters include step-by-step instructions by highly talented instructors with extensive knowledge about Alias modeling. Course Lessons Start Welcome What will you create during this tutorial? 1 What will you create during this tutorial? 2 What will you create during this tutorial? 3 Download Autodesk Alias Basic Tutorials Get everything ready Preference sets Blueprints Audi A3 Final File Audi A3 Wireframe File Blueprints & Basic Top Surfaces Chapter 1 Chapter 1 wire file Shoulder & Wheel Arches Chapter 2 Chapter 2 wire file Basic Front Surfaces Chapter 3 Chapter 3 wire file Front Surfaces Chapter 4 Chapter 4 wire file About this course Free 12 lessons 2 hours of video content FAQ What is Autodesk Alias? Autodesk Alias is the most professional software being used at automotive industries and design studios for car design. The power of analyzing surfaces, high quality surfaces, nice flows and pro connections and other features have turned Alias into a very useful and professional software. Alias supports all formats of 3D files as inputs and export many useful formats which made Alias a compatible software. Alias focuses on automotive design as Autodesk introduce and promote it as the only professional 3D surface designer. How can I download and install Alias? You can download Autodesk Alias from MS3D.net website. Autodesk Alias Auto Studio from version 2020 to 2023 are what you have to download and install. Autodesk offers a FREE 30 days trial version to students and 1 year learning license. You can register at Autodesk website and download it. How long do I get access to my courses? You will access the contents immediately after you purchased a course. You’ll have lifetime access to the course and all its contents, so you can watch them whenever you like. Most of the videos we provide are downloadable so you may download them and watch later. Can I register for a course if I am working full time? Yes, of course! All of our courses are pre-recorded. You can work on your own pace and will support your step-by-step to makes sure you make most benefit out of your investment. Most of our course contents are downloadable so even if you didn't have access to internet, you can still watch the contents. Can I find a job after following courses? You will definitely level up your skills after completing our courses! They will help you to learn how to do high quality projects for clients. We have various connections with brands and design studios. some of them have official contracts with us to hire our top students or offer projects and pay them. How long does it take to learn? It depends on how much time do you have for training. You can start with 1 hour per day to 5 hours per day. Everything depends on your speed of progress! last MS3D students spent 2 weeks to 6 weeks to dominate the contents in average. If you have enough passion, you will be fast in learning Alias! Just keep confident, trust our proficiency and start learning Alias strong. Do you provide Certificate? Yes! Upon successful completion of the course, you will get a certification automatically from MS3D Academy.

What is hydronics? Hydronics is the science of how water flows around a heating system efficiently. It's the missing skill for all heating engineers, but most heating engineers don't know it. Why should I care? Correct hydronics is the difference between job-done and costly call backs, expertise and guesswork, low and high energy bills. If you want to spend less time head scratching problems and more time getting paid, earning customer trust and taking on higher value jobs, its time to discover hydronics. What's on the webinar? Join Warmur Academy's Kimbo Betty and Jo Alsop and SNIPEF's technical training manager Scott Sanford to learn more about hydronics, how hydronics can trip you up and the training available to put you on track to progress your career. The webinar will include a introduction to the topic, real-world examples, how we teach hydronics at Warmur Academy and plenty of time for questions and answers Why Warmur Academy? We're making it easy to master your craft and get ahead. We only deal in plain language, no nonsense, real world training that is understandable, relatable and memorable! We're teaching heating engineers hydronics in they way they have told us they want to learn.

Session 8 A cheeky free extra. Editing, making revisions, getting feedback, reflecting on story and writing, setting goals and providing your own accountability, next steps.

Session 0: Intro A quick, free, intro to the course so you know what you’re getting into! Includes couple of writing exercises to get you going.

Is learning to paint on your bucket list? This FREE beginner's class to experiment with watercolour paints, and have fun making a floral abstract greeting card. Learn to paint and draw a lovely floral greeting card in a more abstract, non-representational style!