Name: Level 3 Health and Social Care with Care Assistance
Price: 999 GBP
Availability: InStock

university of exeter

Exeter

At the University of Exeter we combine teaching excellence and high levels of student satisfaction with world class research at our campuses in Exeter and Cornwall. We are a member of the Russell Group of leading research-intensive universities. Our success is built on a strong partnership with our students and a clear focus on high performance.

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act fast nl

Scunthorpe

Act Fast is a well-established Independent School near Scunthorpe in North Lincolnshire. Act Fast has grown organically as the need for a high standard of provision has emerged and developed. The premise of Act Fast’s provision is that we are promoting the value of education to previously disaffected young people. what we do We operate a bespoke curriculum at Act Fast, which is both written and delivered by in house staff and is in line with the DfE Independent Schools Standards. We overtly deliver lessons in the following subject areas: Maths up to Functional Skills level 2 standard English up to Functional Skills level 2 standard Motor Vehicle Technology with the Institute of the Motor Industry up to level 2 standard PSHE (Including RSE) against a verified and recognised scheme Motocross, delivered by qualified and experienced staff Physical Education through a range of on-site and off-site activities. Art/Crafts Music Further to this, lessons in the following subject areas are delivered as embedded features of the timetabled lessons. Human and Social Understanding Aesthetic and Creative Scientific Technological British Values Our learners know if they work hard, they are awarded by riding the motorcycles here at Act Fast. This has proven to be successful, helping young adults to achieve their qualifications and have a positive attitude towards learning. Curriculum Act Fast has made a commitment to give every young person who is capable of the opportunity to reintegrate and to take a range of exams. For those subjects that Act Fast does not currently deliver, as we develop learners opportunities will increase. We are an accredited exam centre through OCR, NCFE, ABC, D of E, and when required will extend this to meet the needs of our learners. Our curriculum also enables and encourages learners to develop their interests and talents. We have a number of students here who have found their passion for music, learning how to play the guitar, as well as a large number of young, talented motorbike riders who love learning about riding, fixing and maintaining the bikes. It’s important to us to support our learners in keeping them physically and mentally healthy. We have access to: Mental Health Champions, outreach support and therapeutic counselling services, available to all our learners. We have regular sports activities within our timetable to encourage physical exercise, as well as access to local gyms and leisure centres. These activities help to prepare young people to access their community in adulthood. Hidden Curriculum Act Fast’s curriculum, throughout the range of its delivery, is heavily invested in the “Hidden Curriculum”. The Hidden Curriculum argument is that the most valuable lessons our young people receive here are to arrive on time, respect authority, follow instructions, keep regard for safety, take responsibility for their actions, behave in an acceptable standard, liaise with other people respectfully, and respect other people’s personal choices, encouraging equality and diversity. Other ways in which we promote equality and diversity include: Challenging negative attitudes amongst students. Setting clear rules regarding how people treat each other. Treating all students and staff equally and fairly. Using resources that have multicultural themes. Creating lessons that reflect and promote diversity in the classroom. Making sure that all students have equal access to participation and opportunities. Ensuring that all procedures and policies are non-discriminatory. Making sure that classroom materials never discriminate against anyone. Safeguarding protected characteristics throughout our culture and ethos. All of these things, to a greater extent than formalised subject lessons, will make them responsible, independent, resilient and above all else employable young people once they finish their school career. Act Fast has trained and qualified staff to recognise some of the barriers to learning that students face. These barriers might be due to Adverse Childhood Experiences and with knowledge and understanding of such issues Act Fast staff can help students overcome them to maximise their potentials. Referral, Application and Introduction After a referral is made to Act Fast, we invite a representative from the referring body (usually the Inclusion Officer), the learner and the learner’s parents into Act Fast for a familiarisation visit. During that visit the learner is given a tour of the facility, is introduced to key staff members and receives an explanation of the culture of Act Fast. Learners are given the opportunity to voice any concerns and any questions they have are answered. We set a high expectation on behaviour here, and partly because expectations are high, but also because more established learners mentor new arrivals, new learners very soon fall into compliance with our way of doing things. Act Fast works because our learners buy into the culture. This is the first opportunity that a young person has to involve themselves in how we operate here. Application forms must be completed prior to a young person starting at Act Fast. Once applications are complete, the referring body typically takes a few days (sometimes up to a week) to arrange their transport. Personal data will be stored and processed at this point, and details entered into our MIS system, Arbor. We insist on a Personal Learning Plan (PLP) meeting with stakeholders and the young person present within the first month. This allows any teething troubles to be voiced and solutions to be sought. Further PLP meetings are held regularly, no less frequently than once a term. At those meetings, Act Fast staff will deliver a report detailing the engagement of the young person, levels of educational attainment, attendance, general engagement, and commentary on the likelihood of a reintegration being successful. Reintegration planning must be tailored to suit the needs of the individual. Staff Investment Our staff all take part in quality training including regular CPD sessions and ongoing programmes of accreditation such as SSS online training (recently completed by all staff members). Training needs identified are acted on as soon as practical. The organisation believes and invests in the continuous professional development of its people. Our commitment to CPD is such that every member of staff has received CPD accredited training in the last 12 months. Our qualified teachers ensure pedagogical content methods are in place to deliver high standards of teaching for our young learners. We engage with our staff continuously here and know of the main pressures on them, including managing workload. We aim to support every staff member to help guide them throughout their career at Act Fast. Educational Framework It is our aim to provide an educational framework which is heavily invested in the hidden curriculum. By that, we mean that as well as lessons formalised in Maths and English for example, our young people develop an understanding of: working to a process arriving on time respecting authority abiding by the rules accepting that their first choice may not always be the right choice following instructions not expecting to leave early attending every day These are the skills whereby a young person will be employable post 16. Without these key skills, a young person is unlikely to be able to function in the workplace. We develop the hidden curriculum, embedded in everything we do, in order that our learners gain an understanding of their expectations being matched by the expectations of attendance, compliance and engagement We have a tracking system in place for our core subjects. We also use a “readiness to learn” scale, whereby a learners attitude, engagement, and involvement in their own work is measured. Bespoken When evolving Act Fast into an independent school I was very mindful that Mainstream school had not been a successful outcome for the majority if not all of our learners. It was imperative that we were bespoke and able to meet the needs of all our learners and not just the few. For this reason we created our own curriculum that is more sympathetic to our learners’ needs. Our teachers create an environment that allows our young people to focus on learning. 1:1 support as well as small group teaching (where appropriate) is in place to make teaching more effective, allowing tutors to concentrate on each individual learner’s needs. We believe in student voice here at Act Fast. Our EHCP’s (Educational Health Care plans) allow us to capture our learners’ views. It’s not only in our annual reviews that we give learner’s opportunity to be heard. For example, one young adult suggested we invested in a bigger bike here, so we put arrangements in place and made this happen. We encourage our learners to make their voices heard. Below are some examples of student voice council meetings held at Act Fast and how they shape decisions made at the school. Student Voice Meeting 040322 We have effective arrangements to identify learners who may need early help or are at risk of neglect, abuse, grooming or exploitation. We strongly promote our policies and legislation such as safeguarding, diversity and equality of our staff and learners at Act Fast. Ofsted Report 2022 Best Bits: “Act Fast school is a place where the proprietor and staff go the extra mile to support the pupils who attend. It has a unique vision of how to ‘hook’ pupils back into education, and it is successful in doing so. Act Fast has started to re-engage pupils who have experienced difficulties in their education”. “Parents believe that, finally, a school ‘gets’ their child. The wider curriculum, built around motor-cross, is a distinctive feature of the school. It motivates pupils to attend and to behave well. For those pupils who do not wish to ride the bikes, staff work with them to find alternatives. The proprietor and staff have limitless ambition for what pupils can achieve in their personal development. At the heart of this is a patient, careful building of relationships, and, in many cases, a re-building of trust between the pupil and their experience of education.” “The special educational needs coordinator (SENCo) has a strong understanding of the requirements of pupils with special educational needs and/or disabilities (SEND). Recently, the SENCo has started to work with a senior leader to more effectively incorporate pupils’ SEND targets from their education, health and care (EHC) plans into teachers’ planning.” “Leaders have also recently taken action to improve the school’s support for pupils’ reading. For instance, a primary specialist has been appointed with experience of teaching phonics to the weakest readers. The English lead is in the process of building a programme to encourage pupils to read widely and for enjoyment. Leaders’ wider curriculum for pupils’ personal development is, to very large extent, a strength of the school.” “The proprietor’s vision for getting young people who have had difficult experiences of school back into education is impressive. It is backed up by an innovative personal development curriculum, built on a range of activities that take place in the afternoons. These include a variety of motor vehicle-related opportunities, as well as visits out of school to a range of venues. Recently, for instance, pupils have started to be taken to a local engineering firm to participate in a scheme to broaden their career aspirations. Pupils know that there is a plan in place for them to make a suitable next step into further education or training at the end of Year 11.” Improvements: “Leaders’ PSHE curriculum includes reference to the protected characteristics and the school is a respectful community: however, coverage of the protected characteristics in the curriculum strategy is not as detailed as it could be, so pupils’ understanding is not as developed as it could be. Leaders should revisit their curriculum thinking for PSHE so that teaching of the protected characteristics is made more overt.” “The current curriculum is based on a limited set of qualifications in two subjects. For a registered special school, this lacks ambition. As a result, pupils experience a narrow curriculum, including a limited suite of qualifications. Leaders should take action to broaden and deepen their curriculum so that pupils have opportunities to study a wider range of subject content, organised coherently and cumulatively over the entire secondary and post-16 phases; and, for those who are capable, to a higher level of accreditation.” “Leaders have not taken the required action with regard to the statutory guidance for the teaching of RSHE. Consequently, parents have not been made aware of the school’s policy and their parental rights within the policy. Also, the teaching of Inspection report: Act Fast NL Ltd. RSHE is not clearly planned in the school’s curriculum. Leaders should take action to be compliant with the statutory guidance and to ensure that curriculum thinking incorporates structured RSHE teaching.”

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clinical masters

London

Online Master's degrees in Clinical Psychology 149 Masters Psychology Check match 6,950 EUR / year 2½ years Gain a comprehensive knowledge of the core areas in psychology, as well as the practical skills associated to them with this fully online and part-time Psychology MSc from the University of Liverpool. M.Sc. / Part-time / Online University of Liverpool Online Programmes University of Liverpool Online Programmes Online Featured Health Psychology Check match Tuition unknown 2 years Health Psychology from Ulster University provides stage one of the professional training in Health Psychology. M.Sc. / Part-time, Full-time / Online Ulster University Ulster University Online Featured Psychology and Neuroscience of Mental Health Online Check match 1,789 EUR / module 2 years This innovative online Psychology and Neuroscience of Mental Health programme from King's College London provides a comprehensive and integrated exploration of the current understanding of the psychological and neuroscientific basis of mental health. M.Sc. / Part-time / Online King's College London King's College London Online Featured Global Mental Health and Wellbeing Check match 4,480 EUR / full 8 months Curious about the mental health policies adopted by various countries? Then consider the 100% online Postgraduate Certificate in Global Mental Health and Wellbeing from University of Essex Online. Postgraduate Certificate / Part-time / Online University of Essex Online University of Essex Online Online Featured Psychology Check match 24,036 EUR / year 2 years The Graduate Diploma of Psychology at Swinburne Online will teach you to analyse behaviour, disorders and cognitive processes to deepen your understanding of human nature. Postgraduate Diploma / Part-time / Online Swinburne Online Swinburne Online Online Featured Mental Health Psychology Check match 6,950 EUR / year 2½ years Develop your skills within psychology with our 100% online part-time Mental Health Psychology MSc at University of Liverpool Online Programmes. Throughout your studies, you will explore the fundamentals of general psychology and key areas of mental health. M.Sc. / Part-time / Online University of Liverpool Online Programmes University of Liverpool Online Programmes Online Featured Global Mental Health and Wellbeing Check match 6,721 EUR / year 1 year, 4 months Mental health and wellbeing is on everyone’s radar, not just locally but across the world. The pandemic has made us all more aware of how important it is to prioritise our mental health so if you want to explore this further, consider the 100% online Postgraduate Diploma in Global Mental Health and Wellbeing from University of Essex Online. Postgraduate Diploma / Part-time / Online University of Essex Online University of Essex Online Online Featured Global Mental Health and Wellbeing Check match 6,721 EUR / year 2 years The conversation around mental health and wellbeing is becoming increasingly important across the globe, particularly in the aftermath of the Covid pandemic. If you want to be part of a growing industry, consider the 100% online MSc Global Mental Health and Wellbeing from University of Essex Online. M.Sc. / Part-time / Online University of Essex Online University of Essex Online Online Featured Perinatal Mental Health Check match 3,751 EUR / year 3 years On this Perinatal Mental Health course at Sheffield Hallam University, you’ll develop as a healthcare professional specialising in perinatal mental health. M.Sc. / Part-time / Online Sheffield Hallam University Sheffield Hallam University Online Featured Evaluating Psychology - Research and Practice Check match 7,275 EUR / year 1 year, 1 months This Evaluating Psychology - Research and Practice module from The Open University UK examines how cognitive, social, counselling and forensic psychology research fosters understanding and helps to solve real-world problems in three domains - the home, workplace and society. Master / Part-time / Online The Open University UK The Open University UK Online Featured Applied Psychology (Online) Check match 13,869 EUR / year 1½ years Are you fascinated by how the human brain works and passionate about applying these insights to improve the lives of others? If so, Liberty University’s master’s in Applied Psychology (Online) is the program for you! M.A. / Part-time / Online Liberty University Online Liberty University Online Online Featured Psychology (Online) Check match 5,751 EUR / year 1 year, 3 months Accredited by the British Psychological Society (BPS), the online Postgraduate Diploma in Psychology (Online) course at University of Derby is ideally suited to anyone who is looking pursue a career in psychology, bringing you one step closer to becoming a Chartered Psychologist. Postgraduate Diploma / Part-time / Online University of Derby Online Learning (UDOL) University of Derby Online Learning (UDOL) Online Featured Psychology Check match 23,199 EUR / year 1 year If you are a psychology graduate, undertake an additional year of study to get registered as a provisional psychologist with the Graduate Diploma of Psychology from Deakin University. Postgraduate Diploma / Part-time, Full-time / On Campus, Online Deakin University Deakin University Multiple locations Featured Clinical Mental Health Counseling Check match 30,953 EUR / year 2 years Our practice-based Clinical Mental Health Counseling program at Auburn University prepares counselors to work in inpatient, outpatient, non-profit, private practice, community agency, governmental, and educational settings. Master / Part-time, Full-time / On Campus, Online Auburn University Auburn University Auburn, Alabama, United States Featured Health Psychology Check match 5,391 EUR / year 2 years This Health Psychology Masters degree at University of Derby is an extremely popular, accredited online Masters. It’s stage one of the professional training in health psychology and is therefore an essential step towards becoming a Chartered Psychologist and a Registered Health Psychologist.. M.Sc. / Part-time / Online University of Derby Online Learning (UDOL) University of Derby Online Learning (UDOL) Online Featured Psychology Check match 11,299 EUR / year 2 years Broaden your mind and kickstart your career in psychology with a BPS accredited Masters from Northumbria University. M.Sc. / Part-time / Online Northumbria University Northumbria University Online Featured Psychology and Learning Disability (Distance Learning) Check match Tuition unknown 2 years This Master’s Psychology and Learning Disability (Distance Learning) course from the University of Portsmouth looks in detail at learning disability, neurodiversity and autism from a psychological perspective. M.Sc. / Part-time / Online Faculty of Science and Health Faculty of Science and Health Online Featured Introduction to Mental Health Science Check match 4,378 EUR / module 9 months This online Introduction to Mental Health Science module from The Open University UK introduces the key topics in mental health science from biological, psychological and social science perspectives whilst developing your postgraduate study skills. Master / Part-time / Online The Open University UK The Open University UK Online Featured Clinical Psychiatry (Online) Check match 5,451 EUR / year 1 year Mental health care is evolving. There have been recent changes to the Mental Health Act, the official recognition of spectrum disorders such as OCD and autism, and the increasing demand on mental health services, with approximately 1 in 4 people in the UK likely to experience a mental health problem every year. Learn more with the Clinical Psychiatry (Online) Postgraduate Diploma from Diploma MSc Postgraduate Diploma / Part-time / Online Diploma MSc Diploma MSc Online Featured Psychology Check match 7,382 EUR / year 1 year The MSc in Psychology at Unicaf Scholarships has a strong emphasis on psychological investigation and exploring ethical issues. M.Sc. / Part-time / Online

tel tutors

Hounslow

Welcome to FAHAD Tutors Academy! Here we provide qualified home tutors and online tutors specializing in various subjects inside and outside Pakistan. We cater to the unique needs of students and prepare them for important entry-level exams for their bright futures. Highly Qualified and Verified Teachers We make no compromises when choosing the best teachers for our academy. On the contrary, we carefully do an educational background check on every teacher that applies and only select those who are academically flourishing as individuals and capable of making others so. You can rest assured that every tutor in FAHAD Academy is 100% verified as well as appropriately certified. Every tutor holds the power and capability to provide you with the highest quality of education. Teachers From a Range of Experience and Subjects We have a diverse group of teachers available here at FAHAD Academy. Through them, we offer a wide range of home and online tutoring services within and outside Pakistan. All our teachers have varying levels of experience, so we can find you a tutor that matches your level. Moreover, no matter what subject you want to get tutored in, we will have a teacher for you here. Are you afraid of math? You only need to count on our online maths tuition. We are confident in the skills and experience of our teachers, and you will know why when you take their class! ● Maths: Maths is a subject many students fear and also despise. With our online maths tuition, you will hopefully get rid of that fear. Just hire an online math tutor from FAHAD Academy, and you'll see: that there's nothing to fear because math is fun and easy! ● English: Do you want to develop your English? Hire an English tutor online from Farhad Academy and see how far your grammar and vocabulary go. Online English teaching is not easy, but our teachers can apply their skills to make it possible. ● Science: Physics, Chemistry, Biology, Statistics: You name it, and we will provide you with the tutor you need. You no longer have to find physics frustrating because your online physics tutor will make you realize how interesting it is. Chemistry also doesn't have to be a headache because your online chemistry tutor will show you the easiest way to understand and memorize everything. ● Languages: We already provide the best online tuition for English. But we also have tutors for various languages, like Arabic, German, Spanish, Korean, and others. These languages are considered necessary internationally, so learning them will help you go a long way. Not only can we teach you spoken languages, but we can also teach you different computer programming languages like Python, C++, and Java. We Will Match You With the Tutor That Is Best for You Hence, every student has unique and specific needs; hence, the same education method will not benefit every student equally. We also know that some students are better at spotting a problematic topic, while some find it harder to do. Considering all your specific needs and preferred methods, we will gladly match you with the tutor who can help you most. All you need to do is let us know your various requirements. For example, whether you will be more comfortable with a male or female teacher, what level and pace you want the teacher to teach you, and what schedule works best for you. We will try our best to ensure every one of your preferences is met so that you can study comfortably. Therefore, you will have a wide range of options with FAHAD Academy. And if we match you with a tutor but you don't click with them, we will immediately match you with another one. Complete Preparation for Important Exams Our tutors will, of course, help you out with short-term goals like the quarterly exams at your institution. But more importantly, our primary purpose is to simultaneously prepare you for the long-term and more important goals. And by that, we mean various entry tests according to your future career plans. This includes exams starting from NED, IBA, SSUET, CBM, Szabist, LUMS, NUST, and FAST to GRE, NTS, GAT, GMAT, SAT I, II, BCAT, ECAT, and MCAT. Whichever test you are aiming for, our tutors will align the teaching method accordingly. It's also okay if you haven't decided which exam you want to prepare for yet. In that case, the approach will be more general until you finally choose. No Geographical Boundary Our tutoring services aren't limited to Pakistan. Instead, you can study online from any part of the world! Aside from Pakistan, our tutors already have students from various countries, including Dubai, the U.S., UK, Canada, and Australia—to name a few. And no matter where they are in the world, everyone gets equal treatment. Even if you are in Pakistan, you can still study online if that's what suits you better. Home Tutoring for Face-to-Face Classes Online tutoring isn't suited for a lot of students since many lose their focus when they have a device in hand. Moreover, it is difficult for teachers to fully understand their students through a virtual space. That's why private tutoring can be very beneficial for students who need some extra care. FAHAD Academy also provides home tutors with the same kind of range and qualifications as online tutors. Our home tutoring services stretch to the whole of Karachi, Lahore, Islamabad, and all over Pakistan. We plan to extend it further and hopefully reach even more students in the future! Valuable Assistance With Homework FAHAD Academy tutors are also willing to provide homework help to all students. Many kids are worried about homework, and you might be one of them, especially for subjects like math, which can be exhausting to solve. But with some online math help, it is not difficult anymore. Our tutors make sure to motivate you to complete all your homework on time and develop a plan for it. Of course, we are not doing your homework for you. Rather, we give you just the guidance you need to do it yourself after finding the drive to get up and finish it. This is also something our teachers are properly trained in. Contact Fahad Tutors Academy Today for Home Tuition and Online Tuition Call us at +92300-2391994, and let's discuss what you are looking for, what you need, and what we can provide. Visit our online tuition website to learn more. We also offer demo trial classes on Zoom and Skype for those who want to take online courses but are still unsure. Whether you require a home tutor or an online tutor, you will have one within only 24 hours!

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dudley sixth

Dudley

See why learning is about more than exams and textbooks. Dudley Sixth doesn’t believe in spoon-feeding learners with information or teaching them merely to pass examinations. Of course exam success is vital to your onward career at university or work, but so is the ability to think for yourself, to question norms and to explore the ideas that grab your interest. Thought-provoking discussions – rather than textbooks and lectures – can help to inspire a lifelong love of learning in us all. At Dudley Sixth we aim to nurture generations of inquiring minds. To help you thrive in your studies, we have created an environment that is happy, warm and supportive. We will celebrate your successes and encourage you to be the best you can possibly be. Feel respected and nurtured in a place that is welcoming to all. When you choose Dudley Sixth, you’re here because you want to be, not because you have to be. Our teaching staff are delighted about that and will naturally reward your maturity by treating you as an adult. In return, we expect you to take responsibility for your learning, behaviour and attendance – and to show respect for the education you and your fellow learners are being offered by attending every lesson on time. Dudley Sixth issues essential textbooks on extended loan to all learners but you will be expected to provide your own stationery. Naturally, teachers will expect you to be properly equipped for every lesson and to have done your homework! All learners will be assessed at end of first year for satisfactory academic progress and conduct before being enrolled on to the second year.

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barking abbey school, a specialist sports and humanities college

Barking

BARKING ABBEY SCHOOL IS A VERY LARGE SCHOOL ON TWO CAMPUSES IN EAST LONDON THAT SERVES THE BOROUGHS OF BARKING & DAGENHAM AND REDBRIDGE. We are a non-selective, comprehensive twelve form entry school with a proud tradition of academic and sporting success. The school is very popular in the local community for both Year 7 and sixth form admissions and is heavily oversubscribed. Barking Abbey School was founded in 1922 as one of the first co-educational grammar schools in England at the site in Longbridge Road. At the time, it was situated in a largely rural area, with fields and farmland close by. Gradually, as Barking began to expand as a residential centre, the school became the focal point for the community with an educational provision of national standing. In 1970, Barking Abbey Grammar School was merged with Park Modern School to form the Barking Abbey School we know today. Many traditions of the old schools remain, but with important developments to enable the school and its pupils to be fully prepared to meet the challenges and opportunities of life in the twenty-first century. One thing remains central, however: we are an outstanding success. Barking Abbey school has a very large Sixth Form with approximately 450 students. As a result of this we are able to offer a large range of courses to our 16-19 year olds. We are proud of the fact that we are a multi-cultural community and we seek to celebrate our diversity in as many ways as possible. Tolerance of, respect for, and understanding of others are vital aspects of preparing young people for adult life. We want all of our pupils to Belong, Aspire, Succeed.

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gold leaf services

London

A Family Run Company Established in 1973 Serving The Gilding And Decorative Industries Ken Rees - Founder of Gold Leaf Supplies Ken Rees Founder In 2023 we will be celebrating our 50th year in business. Phew! Over the years, we have built a reputation for supplying high-quality products with an equally high level of service. We are passionate about gilding and specialist decoration techniques and we love to hear about your projects. At Gold Leaf Supplies we pride ourselves on our innovative approach to servicing the gilding and decorative trades. We are always exploring ways of expanding our services and seeking new horizons through interesting and exciting product ranges. Sue Govani - Director of Gold Leaf Supplies Sue Govani Director Steve Rees - Director of Gold Leaf Supplies Steve Rees Director Company History Gold Leaf Supplies is a family business, which was established as Services Supply Company in 1973 by Mr Ken Rees who was a senior partner in the business. Although Ken retired in 2008, he still had an involvement in the Company until his peaceful passing in May 2018. Having worked in the Italian Marble business for many years, Ken initially set up the business to supply gold leaf and associated products to the stone trade. The main emphasis being on offering an exceptionally high level of service and personal contact. Since 1973, our client base has expanded and diversified considerably, and we have increased our product range accordingly to meet our clients’ needs. We now cater to a diversified range of National and International clients involved in gilding, signwriting, glass manufacture, bookbinding, furniture restoration and manufacture, framing, interiors, architectural decoration, specialist decorating and monumental carving to name but a few. You can view examples of the prestigious projects that we have supplied for in our client gallery As the emphasis of the business changed so did the Company trading name - to Gold Leaf Supplies. From 1st March 2008, we became a Limited Company - Services Supply Company Ltd T/A Gold Leaf Supplies. Although the product range has diversified, and the company has grown, the philosophy introduced in 1973 has remained the same - "We offer quality products at competitive prices and a continuing high level of service." The business remains within the family and Kens’ son, Steve Rees and daughter, Sue Govani joined the company in 1989 and 1991 respectively. Steve has a background in Business whilst Sue’s background is in Art and Design bringing different skills and ideas to the business. Both are Company Directors and very hands on with the day to day running of the business. Steve is mainly involved with the purchasing and logistics. He has a memory like a filing cabinet and a sound technical knowledge relating to gilding techniques. When he has any free time, you will find him on the ski slopes or out walking with his beloved dogs. Sue is more involved with the creative side of the business and enjoys the sales, marketing and client facing events. Passionate about artistic techniques and applications, Sue is usually found trying out the new product ranges in her spare time. She is learning to gild is spending a little more time being a hands on creative which she finds a very meditative process. We all have enormous respect for the art of gilding and its traditional values whilst at the same time recognise and are inspired by the many diverse and contemporary ways that gold and silver leaf is being used today. Our Team It is important to receive your raw materials on time and we appreciate the tight deadlines that most businesses work to, therefore for approved accounts, most of our products are despatched the day instructions are received and delivered on a next day delivery basis. Where large projects are involved, supplies can be scheduled on a phased delivery. One of our strengths is that we can and have often been called upon to supply large quantities at short notice. Our prime objective is not only to supply, but also to provide a full service to our clients and our team makes every effort to ensure this objective is achieved. We have knowledgeable staff who are always on hand to offer advice and we respond quickly to any enquiries that you may have. Please feel free to contact us at any time. Sue Jewell Accounts Manager Sue J has been with us for almost 15 years and has been instrumental in setting up all of our accounts and bookkeeping administration. Since October last year Sue decided to reduce her hours to work part time to fit around her grandchildren and has been working remotely since lockdown. Accounts practices come naturally to Sue and she is continuing to teach all the office staff her accounting methods. She is still very much involved with managing and overseeing the office systems and administration on a weekly basis remotely although she no longer has direct contact with clients. Niki Rathkey Accounts Administrator and Order Processing Niki has been with GLS for two years now and handles all our day-to-day accounts and order processing. It is a busy desk, but Niki is always on hand with a smile to answer any accounting queries that you may have. She is like a magpie when it comes to our shiny products and uses a lot of them in her stone painting and interior projects. She has also built up a sound knowledge about how our products work and will answer most queries related to this. Niki has a strong background of secretarial and administrative skills and has previously worked for a variety of Accounts practices. Isabel Barriga Brown Accounts Assistant and Order Processing Isabel is a new starter for GLS who joined us in October 2021 but has quickly become an indispensable member of the team. Together with Niki they are the accounts team that keep our day-to-day orders ticking over and our records straight! She is very creative and artistic and helps a lot with our social media ideas and creative projects. Again, Isabel loves trying out the projects in her own home and is also learning to gild. She’s our social secretary and makes sure we get together outside as well as inside of work. Adam Rees Technical and IT Adam has worked at Gold Leaf Supplies for around 10 years and during that time he has built up a very good technical knowledge about the products and their uses. He is happy to answer any technical questions that you may have. He is very patient and interested in the challenges that customers projects often present. He will always go out of his way to find a solution and is interested in testing new products and applications. Adam also has responsibility for the Website and all our internal IT requirements. Ralph Davies Warehouse Manager Ralph has been with GLS for over 8 years and takes care of all the goods inwards, stock control and order despatch. Ralph is meticulous and methodical which is a good thing in a busy warehouse. He runs a very tight and organised ship and is a real character! Nothing is ever too much trouble! He always goes the extra mile to make sure your orders are packed well and despatched on time. Fred Govani Warehouse Assistant Fred is Sue’s husband and since taking early retirement during lockdown he comes into the Company part time to help out in our busy warehouse. Due to his previous and extensive work experience he also has a valuable input into logistics and systems practices. Debbie Rees Colour sampling coordinator. Debbie is Steve’s wife who also runs an online homeware store called Elsie Boo Collections. She helps out at GLS by preparing all of our Gold leaf and other metallic materials shade cards that our clients find so useful to have in their workshops or to show their own customers to help them make colour decision choices. Debbie makes sure that we are all stocked up with these and also helps us keep on top of office filing.

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farmer gow's education

London

Farmer Gow's is registered with the Oxfordshire Work Experience Scheme. The farm offers various work experience opportunities, depending on the age of the student. The details below are not exhaustive – and with up to 20 changes to the farm routine each and every day, throughout the year - students first and foremost need to understand and appreciate the very unique work experience opportunities which we provide. Students are interviewed prior to placements being offered. What's involved? Work Experience is expensive to provide - we therefore expect a huge commitment from students to achieve as near as possible balance between the learning opportunities provided and the work a student performs. If you want to work with animals, the very first thing you need to understand and accept is that they need 24 hour/365 day a year care – so you need to be committed. We don’t keep students who can’t make a regular commitment. Farmer Gow's is a private company providing public access to farming and the countryside. Our doors are open to the public for 358 days of the year - we therefore need to ensure that you work carefully and safely - with both our animals and our visitors. We will teach you to ~ listen carefully to instructions follow those instructions and provide feedback to senior staff on all elements of the task in hand We will encourage you to ask questions – but also to make notes so that your questions come after a period of training, rather than constantly interrupting the training. We will supervise you thoroughly until we are sure you can follow instructions correctly and accurately. As your confidence grows and your ability to correctly perform tasks improves we will start to 'step back' and allow you to grow in the level of responsibility we give you. We will challenge you - and if you work hard and listen carefully - you will have a fantastic time. You will learn loads and loads and loads. You will meet many new people and learn to talk to them, work with them, and ask them for help. And that's just in your first few weeks... Age 14-16 years ~ Key Stage 4 We offer a 2-week work experience for students in years 10 and 11. Students should apply by email, with brief details of their interests. Every applicant is invited to spend a 1/2 day on the farm, to assess their suitability for a placement. A placement is confirmed after the introduction day, by email. Age 16-19 years ~ Key Stage 5 Students may apply for a work experience placement from age 15 years and thereby start at 16 years of age. The farm provides ~ 'hands on' practical and technical training to students interested in veterinary and animal careers contacts for further work experience opportunities with local farmers, businesses and government departments involved in the agricultural industry opportunities for paid work once a basic level of competence is achieved opportunities for paid work during school/college/university holidays Depending on the background of the student we would normally expect ~ From age 15 years ~ Year 1 at Farmer Gow's January-March application to join the work experience programme. Student invited to spend a ½ day on the farm, working alongside an existing student, followed by a short interview with a senior member of staff. September ~ following a successful visit and interview, student begins a one-day per week work experience. Introduction to the farm's routines, learning about everyday feeding, watering, hygiene procedures, routine tasks, preparation of feeds for hand reared lambs and kids. You will assist with twice daily 'Meet the Animals' sessions. Mandatory – February ½ term holiday - a week’s work experience, either Sunday-Thursday or Tuesday-Saturday. Mandatory – Easter holidays - one week work experience during the school holiday - either Sunday-Thursday or Tuesday-Saturday. This is our busiest time of year so you will be working under pressure. Holidays ~ please note ~ We expect students to take no more than 2-weeks off during the May-June exam period. This is hay making time - and understanding grass growing and harvesting is an incredibly important learning experience. In line with statutory holidays students may take up to six weeks (i.e. 6 days) holiday per year – one of which days will be during the Christmas stand-down period. Year 2 One day a week continues through the autumn and winter months. Most students arrange off-farm work experiences during the October school holidays. Early spring - students work with newborn/hand reared lambs and kids, refreshing/strengthening/practising Year 1 skills Students are set weekly subjects on a whole variety of agricultural subjects for presentation to staff the following weekend. This rapidly expands learning and awareness. Mandatory - February ½ term holiday, Sun-Thu or Tue-Sat – lambing will really begin to make sense – it’s a fantastic time of year. This year you may be able to assist with a lambing, you will certainly be iodine-ing newborn lambs and giving ewes and lambs heptivac injections. Injections, castration, foot trimming, ringing, record keeping, ordering feeds ... there is much to practice and new jobs to learn. Mandatory – Easter holidays - one week work experience during the school holiday - either Sunday-Thursday or Tuesday-Saturday. This is our busiest time of year so you will be working under pressure. You will be leading chick handling, egg collecting and egg boxing sessions. Customer service - you should be ready to start serving in the farm shop, welcoming visitors to the farm, helping them with chick handling - and serving them on the till. When you can do this, you will become a paid member of staff - if we have a vacancy. Working in the farm shop can only be undertaken when a student has sufficient knowledge from working on the farmyard. Visitors/customers have every imaginable questions and you need to be able to answer them with confidence and knowledge. You will be working with very young piglets, calves, lambs, kids, chicks, ducklings, turkey poults - and their adults. You will be ear tagging, worming, foot trimming, handling, feeding, moving – there’s never a dull moment at Farmer Gow’s. You will work with younger work experience students and with children on farm workshops – this will practice team leading skills Summer holidays - one week work experience (if required) on farm - or a week at another local farm/business. We will provide you with telephone numbers and a contact name. You will have a wealth of farm knowledge and handling experience on all the farm species - cattle, pigs, sheep, goats, chickens, geese, ducks and turkeys. You will be able to lead small groups of visitors through Meet the Animals. You will be able to answer their questions confidently and accurately. These skills are particularly valuable for interviews with prospective employers/university You will understand the 20+ animal medicines we use each year to safeguard our animals; you will understand routine/seasonal tasks. You will be able to medicate - orally and by injection - our farm animals. You will be able to arrange other work experiences very easily - because you have reached a level of competence which will be useful to other farms and businesses. When you have passed your driving test - you will be able to join a high end dairy farm and enjoy learning about milking and the dairy industry - unless of course you have a parent willing and able to drive you to 4am milking. Post School and on to University or other employment We will be very proud of you and want to know how you are getting on We will welcome you back for summer/Christmas/Easter work We will continue to support you - with references and contacts for further work experiences Summary The above is a basic description of the work experience opportunity available at Farmer Gow’s. We expect a lot – but offer a lot in return. If the relationship doesn’t develop well – it is normally due to a lack of commitment from the student. We will tell you and we will end the placement. Finally (as if we haven't already said an awful lot) we ask you to sign up to the above - and if you are under 18 years of age we ask a parent/guardian to co-sign - so that we all know what has been agreed and what is expected. We look forward to working with you. Applications By email to Sarah or Clara on ~ enquiries@farmergows.co.uk Please attach a current CV and make sure you also include contact telephone number.

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standout programmes

London

Penny started her career as a corporate lawyer at City firm Freshfields. On a career break she became involved as a volunteer in her local prison which led her to train as a tutor with Prison Fellowship and lead the restorative justice based Sycamore Tree programme in HMP Wandsworth for 12 years. She was involved in rolling out Sycamore Tree in HMP Bronzefield and HMP Pentonville and also has experience of tutoring the course with people in prison long term. Penny was a Trustee of Prison Fellowship for several years and acted as Interim CEO in 2015. Penny has also volunteered with the Prison Reform Trust, supporting work around mental health and criminal justice issues. She has a Masters degree in Criminology and Criminal Justice from King’s College London and believes in second chances and releasing potential. Andy Bater, Head of Operations Andy joined the StandOut team in October 2022 from a community organisation based in Holborn. With a background in project and operations management working with various large corporate organisations, he brings his breadth of experience and knowledge to StandOut. Despite his career achievements, Andy would much rather talk about his time being a mature student in Canada, starting a wellbeing and employment social enterprise and especially about rugby, boxing and the Andrew Kaufman book 'All My Friends are Superheroes’. Rich McStraw, Fundraising Manager Rich joined us in April 2022 from Clinks, the infrastructure organisation for the voluntary sector working in criminal justice. He spent the last three years as Clinks’ Fundraising Officer, and prior to this worked as a freelance fundraiser and sales manager for renewable heating systems. He has previous experience of fundraising regulation and compliance, sales and marketing, and developing training programmes. Louise Harbert, Communications Officer Louise is passionate about supporting people with lived experience to share their stories. Before joining the StandOut team, she worked for a health charity to amplify the voices of volunteers and shine a light on health inequalities. A strong believer in social justice, Louise is determined to change the narrative around prison leavers, and is excited to contribute to StandOut’s development and growth as our first full-time comms officer. Alex Rose, Coaching Manager Alex joined the team in April 2018 from Prospects where he was a National Careers Service advisor. Previously he worked as a behaviour change manager and an achievement coach working on gang prevention and exit programmes. Alex is passionate about helping people who have been in prison back into work and recently completed his OCR Level 6 Diploma in Career Guidance & Development. Amrit Hunjan, Lead Coach HMP Wandsworth Amrit joined the StandOut team in September 2019 having previously worked as part of a council multi-disciplinary team working collectively to improve the well-being, participation and attainment of young people in mainstream education. Amrit connected with StandOut whilst volunteering with the youth mentoring service Trailblazers at HMP Wandsworth and she is passionate about using a relational approach to build confidence and unlock potential. Amy Young, StandOut Coach HMP Wandsworth Amy joined StandOut in November 2022 after completing an English Literature degree at KCL. During and following her degree she voluntarily set up Shakespeare and poetry workshops in HMP Brixton, believing in the power of arts in Criminal Justice. She found she facilitated enlightening and illuminating conversations, using literary themes to generate powerful reflections and increased emotional awareness. She looks forward to coaching at Wandsworth and supporting trainees with a holistic approach, offering guidance and practical help post-release. Hannah Jolley, Lead Coach HMP Pentonville Hannah joined StandOut in February 2022. Prior to this, she was Lead Coach on the Spear Programme, supporting young people who face barriers to employment and also coached corporate delegates on various topics. Hannah graduated from Durham University with BA Criminology, and spent time volunteering with vulnerable people in prison at HMP Durham. She is passionate about reducing reoffending rates, through showing that there is hope and are opportunities out there for those leaving prison. Erin Crombie, Lead StandOut Coach Erin discovered StandOut in 2018 whilst completing her Masters in Criminological Research at the University of Cambridge, when she carried out an evaluation of the charity for her dissertation. On graduating, Erin joined the education department in HMP Pentonville as a Student Support Worker, whilst maintaining contact with StandOut in a voluntary capacity. She joined StandOut at the beginning of 2020 and is now in a new role leading our expansion to a third prison. Erin’s favourite thing about working for StandOut is seeing the trainees’ confidence grow over the duration of the Phase 1 course and getting to celebrate their achievements. Louisa Laven, Lead Community Coach Louisa joined the StandOut team in November 2020. Prior to this she was on the Unlocked Graduates Programme, working as a frontline prison officer for two years while completing a Masters in MSc Leadership and Custodial Environments. Louisa loved the relational and support aspect of the officer role, but wanted to move into the charity sector and focus on the critical resettlement period after prison. She is enthusiastic about helping people leaving prison to get back on their feet and build towards a positive future. Iona Warren, Community Coach Iona joined the StandOut team in September 2022 after spending two years as a prison officer on the Unlocked Graduates programme. Whilst working in a women's prison, she completed a Masters in Applied Custodial Leadership, writing a dissertation on the women's experience of trauma informed practice in their establishment. She loved building relationships with the women on her landing, and relished the opportunity to support them whilst in custody. She is particularly excited to now be working with those transitioning into the community, and is passionate and motivated to see them thrive. StandOut Trustees Joe Froud, Chair Joe is the co-founder of Paloma Capital LLP, a London based real estate private equity business that was established in 2015. Paloma raises equity from foundations and endowments, pensions funds and family offices and invests in UK commercial real estate projects. Prior to this he was the founder and Managing Partner of Columbus Capital Management LLP, a real estate private equity joint venture that he established with Schroders plc in 2008. Joe is married with four children and lives in West London. Liz Delacave, Trustee Liz Delacave is a leadership consultant, experienced in training leaders, developing teams and coaching individuals to excel. She studied Engineering Science at the University of Oxford, worked in Citibank’s global commercial and investment banks, becoming chief of staff for Citibank’s European Private Bank. While Divisional Finance Director of a multinational engineering company, she was responsible for managing a global change programme. As a Non-Executive Director, she has helped turn around an underperforming NHS Foundation Trust hospital in East Anglia. Liz has advised a number of charities, including the International Federation of the Red Cross in Geneva and Prison Fellowship. Marion Peters, Trustee Marion Peters studied English Literature at Reading University before joining the Post Office fast track graduate management scheme. After 4 years in marketing and development roles Marion entered the charitable sector, working for international and small local charities in a generalist capacity. Marion has led client service teams, HR departments and spearheaded major fundraising projects and most recently worked as CEO of a heritage almshouse. Since stepping down from this role, Marion has continued to offer her operational and organisational skills to not for profit organisations on a voluntary basis. Passionately committed to the Justice System, Marion has been a volunteer within Her Majesty’s Court Services for over 20 years and is a great believer that where we have come from does not determine who we are. Joseph Ewing, Trustee Joseph studied Politics, Philosophy and Economics at Oxford University, has worked in a range of research, campaigning and public affairs roles - including three and a half years in public affairs at Cancer Research UK - and now works in policy at the Academy of Medical Sciences. His work includes policy development, advocacy and strategy. He became a trustee in April 2019 and is still inspired by StandOut’s belief in people. StandOut Consultants Jo Fellows, Programme and Coaching Consultant, Co Founder Jo's background is in group facilitation and project management and she has extensive experience leading employability services for those with additional barriers to employment. Her experience includes 4 years working with the award winning Spear course, partnering with IBM through her work with City Gateway and designing a 1-1 service for those leaving custody or care. Jo is passionate about equipping people coming up for release with the tools, skills and confidence to step into sustainable and fulfilling work. Jo has a Postgraduate Diploma in Voluntary Sector Management from CASS Business School. Jo co-founded StandOut with Penny and now supports StandOut as a consultant bringing her expertise in programme design and coaching skills.

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wrexham foyer

Denbighshire,

In this document the expression ‘we’ refers to, ClwydAlyn Housing Limited, Tir Tai Limited, PenArian Limited and Tai Elwy Limited, that provides housing and related services across North Wales. Each entity is the controller of its own personal data although data may be processed by other Group members on its behalf This privacy notice sets out how ClwydAlyn collects and uses information about you. Please read this privacy notice carefully to understand how we will use your personal information. If you have any questions or queries in relation to this privacy notice, you can contact our Data Protection Officer at: datacontroller@clwydalyn.co.uk 72 Ffordd William Morgan, St Asaph Business Park, St Asaph, Denbighshire, LL17 0JD 0800 1835757 (freephone from a landline) or 01745 536800 This privacy notice explains: What information we may collect about you How we use your information Contacting you Sharing your information Our legal basis for collecting, holding and using your information Security and storage of your information Your rights 1.What information we may collect about you The information we collect about you depends on why we are dealing with you. For example, if you make a housing application or become one of our tenants, we will need more information from you than if you are merely making an enquiry. We may collect the information about you in the following circumstances: If you call our Contact Centre When you call our contact centre we collect Calling Line Identification (CLI) information. We use this information to help improve its efficiency and effectiveness. We record calls for training and monitoring purposes. Additionally, our call handlers will make a record of your call in order to manage your query. We may need to share information with other organisations within or outside ClwydAlyn in order to respond to your call, for example so that we can organise maintenance or repairs or other support. We will usually tell you if it is necessary for us to pass information on to other organisations. If you email us Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law. If you make a complaint to us When we receive a complaint from a person we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint. We will only use the personal information we collect to process the complaint and to check on the level of service we provide. If a complainant doesn’t want information identifying him or her to be disclosed to any person that the complaint is about, we will try to respect that. However, it may not be possible to handle a complaint on an anonymous basis. Similarly, where enquiries are submitted to us we will only use the information supplied to us to deal with the enquiry and any subsequent issues and to check on the level of service we provide. If you use our services We hold the details of the people who request and use our services so that we can provide these services and for other closely related purposes. For example, we use information about our service users to develop and improve our services and to make sure we are delivering services to different groups fairly. If you apply for housing or become a tenant, there is certain information that we require in order to process your application and manage your tenancy. If you do not provide us with this information, we will not be able to progress your application. When you visit our websites We automatically collect certain information when you visit one of our websites. Please see Use of Cookies below for more information about this. When you use our customer portal, you are able to view information held in our housing management system, including personal details, account statements, tenancy information, repair history and pay your rent / service charges. Please note that we use a third party provider, Verseone to support our customer portal. Information we receive from others We work closely with other organisations, such as local councils, police forces, voluntary sector organisations, other housing providers and our contractors, and we may receive information about you from them. If you visit our premises We may ask you to sign in and out if you visit staff or residents at our premises. Access is controlled for the purposes of building and occupant security. Access is recorded to assist with fire and other evacuation procedures. Furthermore, your image may be captured on CCTV to monitor and collect visual images for the purpose of security and the prevention and detection of crime. If you use our Wi-Fi or computer to access our IT systems, access and activity may be monitored to prevent misuse of Group property, according to our IS Corporate policies. Job applicants When individuals apply to work for us, we will only use the information they supply to us to process their application and to monitor recruitment statistics. Where we want to disclose information to a third party, for example where we want to take up a reference or obtain a ‘disclosure’ from the Criminal Records Bureau we will not do so without informing them beforehand unless the disclosure is required by law. Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed; it will then be destroyed or deleted. We retain de-personalised statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that data. Once a person has taken up employment with us, we will compile a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person’s employment. Once their employment with us has ended, we will retain the file in accordance with the requirements of our retention schedule and then delete it. If you are a member of one of our Boards, Committees or Panels We may ask for personal details for managing and statistical purposes. 2.How we use your information We process your personal information primarily in connection with managing our housing services. If you are a tenant, this includes managing your tenancy and dealing with any applications, queries or complaints that you make. Examples of how we use your information include: to confirm your identity to assess your suitability to access any of our services to manage your tenancy, care or support to ensure our properties are appropriately maintained and in accordance with legal obligations, such as periodic gas safety checks to notify you about important changes to our services to let you know about other relevant services, both ours and those of other parties whose products and services we have agreed should be made available to you (see the section below on 'Contacting you' for more information about this) to update and correct our records to carry out statistical and market analyses, including benchmarking exercises, to enable us to understand you better and improve our services, and in accordance with our operating Regulations to develop, test and improve our systems to ensure that content of our website is presented in the most effective manner for you and for your computer to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes to comply with other legal obligations, such as Health and Safety laws or safeguarding vulnerable people We may combine information we receive from other sources with information you give to us for the purposes set out above (depending on the types of information we receive). 3.Contacting you We will use your contact information to send you important information via letters, emails, text messages, or otherwise to telephone you. We may record telephone calls for security and training purposes. We may use the information we hold about you in order to provide you with information about our services which we feel may interest you. You can opt out of receiving marketing communications at any time, although please note that we will continue to send you important messages about your tenancy. If you have changed your mind about being contacted for marketing purposes, please contact our Customer Services Team on 0800 1835757 (freephone from a landline) or 01745 536800 to update your preferences. 4.Sharing your information We do not sell your information to any third party, but in certain limited circumstances we may disclose your personal information to: any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985; and/or other third parties in the following circumstances: if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; in order to enforce or apply our terms and conditions and other agreements; to protect the rights, property, or safety of ClwydAlyn, our customers, or others; to investigate or prevent a crime. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction; to obtain any professional advice; and/or with your consent. 5.Our legal basis for collecting, holding and using your information Data protection law sets out various lawful legal bases (or ‘conditions’) which allow us to collect, hold and use your personal information: Where you have entered into a contract or contracts with us, we may need to use your information to provide you with our services. An example of this is where you have a tenancy with us. Where we are under a legal obligation which requires us to process your personal information. For example, notifications of Health and Safety incidents. We will sometimes use your personal information based upon your consent. We will always tell you where this is the case and ask you to agree before we process your information. An example of using your personal information with your consent is publishing your image as part of a photograph on our website. Finally, sometimes it is necessary to process your personal information for the purposes of our own legitimate interests. We will only do so where these interests are not overridden by the interests and fundamental rights or the freedoms of the individuals concerned. An example of this is when we may contact you about your experience of contacting our Customer Services Team or a recent repair to your property. Data protection law recognises certain "special categories" of personal information, which is information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information for uniquely identifying a person, information concerning health, and information concerning a person's sex life or sexual orientation. Information about criminal offences and records is placed in a similar category. These special categories of personal information are considered particularly sensitive and so we will only collect and use this information where you have given us your explicit consent or where we consider it necessary to do so. 6.Security and storage of your personal information The information about you that we collect may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for one of our suppliers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. We will generally keep personal information about you no longer than is needed for as per our Retention Policy. 7.Your rights You have the right to request from us access to your own personal information. This is sometimes known as a 'subject access request'. You also have the right to ask us not to process your personal data for direct marketing purposes. We will tell you if we intend to use your data for this purpose or if we intend to disclose your information to any third party for this purpose. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data or by contacting our Customer Services Team on 0800 1835757 (freephone from a landline) or 01745 536800. From 25 May 2018, you will have additional rights to request from us: That any inaccurate information we hold about you is corrected That your information is deleted That we stop using your personal information for certain purposes That your information is provided to you in a portable format That decisions about you are not made by wholly automated means Many of the rights listed above are limited to certain defined circumstances and we may not be able to comply with your request. We will tell you if this is the case. If you choose to make a request to us, we will aim to respond to you within one month. We will not charge a fee for dealing with your request.

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