In today's competitive landscape, the imperative to enhance organisational performance has never been greater. At the heart of this quest lies the mastery of Quality Management Systems (QMS) and strategic training, essential for any entity aiming to outshine its competitors. Our 'Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7' course is meticulously crafted to arm participants with the knowledge and tools necessary to implement and manage an effective QMS. It intertwines the principles of Total Quality Management (TQM) with the nuances of managing a quality service, ensuring a holistic understanding that transcends traditional management practices. Through a deep dive into critical definitions, the course unfolds the fabric of quality management, elucidating the roles and responsibilities within a QMS. It adeptly covers the major changes in the field, incorporating the latest trends in financial data quality management and the strategic aspects of quality management systems. This course is not just about theory; it's an invitation to explore the practicalities of setting and achieving quality objectives, evaluating performance, and utilising helpful tools to ensure continuous improvement. Embarking on this journey, learners will uncover the qualities of a good manager and the strategic training necessary for excellence. The curriculum is designed to foster an environment where managing a quality service becomes second nature, preparing participants for a myriad of quality manager jobs. With a focus on the process approach and the context of the organisation, this course is a beacon for those seeking to elevate their career to new heights in quality management. Learning Outcomes: Understand the foundation and application of quality management systems and TQM principles within an organisation. Gain insights into effective strategies for managing a quality service and enhancing financial data quality management. Learn the essential qualities of a good manager and the role of strategic training in achieving organisational excellence. Master the process approach to QMS and how to set, achieve, and evaluate quality objectives effectively. Acquire the knowledge to navigate major changes in quality management and utilise helpful tools for continuous improvement. Why buy this Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 for? Individuals aspiring to pursue a career in quality management. Current managers seeking to enhance their strategic training and management skills. Professionals responsible for implementing and maintaining QMS in their organizatiorganisationsnterested in understanding the intricacies of ISO 9001 and its application. Learners aiming to acquire a comprehensive understanding of performance evaluation within QMS. Prerequisites This Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Quality Manager: £35,000 - £60,000 Per Annum QMS Specialist: £30,000 - £50,000 Per Annum Process Improvement Manager: £40,000 - £65,000 Per Annum Quality Assurance Director: £50,000 - £80,000 Per Annum Quality Systems Auditor: £25,000 - £45,000 Per Annum Strategic Quality Planner: £45,000 - £70,000 Per Annum Certification After studying the course materials of the Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £135 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Course Structure Course Structure 00:07:00 Critical Definitions What is Quality 00:02:00 What is ISO 00:08:00 What is a System - Management System 00:02:00 What is Policy - Quality Policy 00:06:00 What is Vision, Mission & Strategy 00:03:00 QA Vs QC 00:06:00 Effectiveness Vs Efficiency 00:06:00 Verification Vs Validation 00:11:00 Conformity Vs Nonconformity Vs Defect 00:04:00 Correction Vs Corrective Action Vs Preventive Action 00:08:00 Risk & Preventive Action 00:06:00 What is Competence 00:03:00 What is the Context of the Organization 00:05:00 Who are the Interested parties 00:03:00 What are the Needs & expectations 00:05:00 Management System Requirements 00:01:00 Who is a customer 00:02:00 What is Customer Satisfaction 00:06:00 Product Vs Service Vs Process 00:05:00 Document Vs Record 00:06:00 What is Customer Complaint 00:02:00 Measuring Vs Monitoring Vs Performance 00:02:00 Who is Responsible Who is Responsible 00:12:00 Responsibility Vs Accountability 00:02:00 Quality Management Principles Quality Management Principles 00:17:00 Major Changes ISO 9001:2015 Core Concepts 00:08:00 Major terminology Differences 00:04:00 Documented Information 00:07:00 Major changes - Organizational Knowledge 00:05:00 Major changes - Risk Based Thinking 00:06:00 Process Approach Process Approach Concept-1 00:04:00 What is PDCA 00:05:00 Process Approach Concept-2 00:03:00 Process Approach in ISO 9001:2015 00:04:00 Key Benefits 00:07:00 PDCA in ISO 9001 2015 00:10:00 Context of the Organization Understanding the Organization and its Context 00:08:00 Internal & External issues 00:03:00 SWOT Analysis 00:06:00 Interested Parties & their Needs & Expectations 00:03:00 KANO Model 00:10:00 Understanding the context - Summary 00:08:00 Choosing your Strategic Objective 00:05:00 Strategic Map Examples-1 00:03:00 Strategic Planning Process 00:06:00 What is a Vision 00:06:00 How to Create a Vision Statement 00:08:00 What is a Mission 00:06:00 SMART GOAL 00:06:00 SMART Goal Example 00:04:00 Strategic Map Examples-2 00:10:00 Context Chapter Summary 00:07:00 Quality Objectives Quality Objectives & Planning 00:05:00 ISO & SMART 00:02:00 Objectives Origin 00:06:00 Objectives Examples 00:07:00 Goal Vs Objective-1 00:07:00 Goal Vs Objective Example 00:02:00 Goal Vs Objective-2 00:10:00 Performance Evaluation Performance Evaluation in ISO 9001:2015 00:10:00 Customer Satisfaction 00:06:00 Analysis & Evaluation 00:12:00 Key Performance Indicators 00:08:00 Dashboard Examples 00:07:00 Management Review Meetings 00:11:00 Improvement 00:16:00 Nonconformity & Corrective Action 00:06:00 Nonconformity & Corrective Action Example 00:06:00 Nonconformity & Corrective Action Origin 00:06:00 Continual Improvement 00:01:00 Analysis Mindset 00:09:00 Quantitative Vs Qualitative 00:16:00 Now What Now What? 00:11:00 Course Summary 00:10:00 Helpful Tools SIPOC 00:06:00 Flowcharts 00:04:00 Control Charts 00:04:00 Cause and Effect Diagram 00:06:00 Pareto Chart 00:07:00 5 WHYs 00:03:00 Other Tools 00:08:00 Finally! 00:01:00 See you soon Bonus Lecture 00:02:00 Assignment Assignment - Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 04:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
Picture this: You're seated in a bustling café, sipping your favourite tea while effortlessly managing and guiding clients through the complex maze of the UK tax system. How did you acquire this expertise? Welcome to 'Tax Accounting and Administration in the UK'. In the heart of the bustling financial industry lies the intricate tapestry of taxation. The United Kingdom, with its myriad tax regulations, beckons those brave enough to navigate its depths. Enter the realm of personal tax accounts and the HMRC personal tax account system. This course, 'Tax Accounting and Administration in the UK', offers an explorative journey through the UK's dynamic tax landscape. Harnessing the power of tax and accounting, this curriculum doesn't just deliver facts, but it paints a vibrant picture of the complex, ever-changing financial framework of the nation. Whether you're a novice or a seasoned professional, the world of UK taxation is vast, and this course is your guiding star. Learning Outcomes: Understanding the structure and functions of the UK's tax system and administration. Comprehending the taxation protocols affecting individuals. Gaining insights into the role and importance of National Insurance. Mastering the process of submitting a self-assessment tax return. Diving deep into the core concepts of income tax. Acquiring knowledge about Payee, Payroll, Wages, and their interrelation. Becoming proficient in the various tax categories such as Value Added Tax and Corporation Tax. Video Playerhttps://studyhub.org.uk/wp-content/uploads/2021/04/Tax-Accounting-and-Administration-in-the-UK.mp400:0000:0000:00Use Up/Down Arrow keys to increase or decrease volume. Why buy this Tax Accounting and Administration in the UK course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Level 5 Diploma in Tax Accounting and Administration in the UK at QLS Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Tax Accounting and Administration in the UK course for? Aspiring accountants keen to specialise in the taxation field. Business owners aiming to comprehend the UK tax implications for their enterprise. Finance students desiring a comprehensive grasp on UK taxation. Professionals in the financial sector looking to enhance their portfolio with tax expertise. Consultants aiming to provide informed tax advice to their clientele. Career path Tax Accountant: Average Salary: £35,000-£55,000 Per Annum Management Accountant: Average Salary: £30,000-£50,000 Per Annum Financial Analyst: Average Salary: £32,000-£60,000 Per Annum Payroll Manager: Average Salary: £25,000-£45,000 Per Annum VAT Specialist: Average Salary: £40,000-£60,000 Per Annum Corporate Tax Manager: Average Salary: £50,000-£75,000 Per Annum Prerequisites This Level 5 Diploma in Tax Accounting and Administration in the UK at QLS does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Level 5 Diploma in Tax Accounting and Administration in the UK at QLS was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Tax Accounting and Administration in the UK Tax System and Administration in the UK 00:27:00 Tax on Individuals 00:25:00 National Insurance 00:15:00 How to Submit a Self-Assessment Tax Return 00:15:00 Fundamentals of Income Tax 00:25:00 Payee, Payroll and Wages 00:21:00 Value Added Tax 00:21:00 Corporation Tax 00:20:00 Double Entry Accounting 00:14:00 Management Accounting and Financial Analysis 00:17:00 Career as a Tax Accountant in the UK 00:19:00 Assignment Assignment - Level 5 Diploma in Tax Accounting and Administration in the UK at QLS 00:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
Imagine a world where each room tells a tale, every wall depicts a culture, and every space evokes an emotion. Welcome to 'Diploma in Architectural & Interior Design - Modern and International Design at QLS Level 5', where creativity meets cultural expression. This course takes you on a global expedition, exploring the alluring nuances of varied design styles, from the sleek curves of Art Deco to the warm textures of Country Style. As you journey through, you'll grasp not only the foundations of distinct design styles but also the art of personalising them, creating spaces that are both timeless and reflective of individual aesthetics. Learning Outcomes Develop an extensive understanding of diverse international architectural and interior design styles. Hone the skill to integrate and adapt various global design elements into cohesive spaces. Delve deep into the history, characteristics, and significance of different styles. Master the art of determining and refining personal design aesthetics. Acquire the proficiency to implement style-specific design strategies in real-world settings. Why choose this Diploma in Architectural & Interior Design - Modern and International Design at QLS Level 5 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Diploma in Architectural & Interior Design - Modern and International Design at QLS Level 5 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Diploma in Architectural & Interior Design - Modern and International Design at QLS Level 5 course for? Budding interior designers with a flair for global aesthetics. Architects aiming to broaden their design perspectives. Homeowners keen on infusing international designs into their spaces. Students of design seeking to deepen their style repertoire. Enthusiasts passionate about understanding the world of interior design. Career path Interior Designer: £20,000 - £45,000 Architect: £30,000 - £70,000 Design Consultant (International Styles): £25,000 - £55,000 Stylist (Interior & Architectural): £23,000 - £50,000 Space Planner: £22,000 - £48,000 Art Director (Interior Magazines & Publications): £28,000 - £60,000 Prerequisites This Diploma in Architectural & Interior Design - Modern and International Design at QLS Level 5 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diploma in Architectural & Interior Design - Modern and International Design at QLS Level 5 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Introduction to Chapters Introduction & Design Recipe 00:03:00 Introduction to Chapters 00:04:00 Introduction to Style The 3 Types of Style That Influence Interior Design Choice 00:01:00 Personal Style Personal Style 00:08:00 Art Deco Style: Architectural & Interiors Art Deco 00:03:00 Victorian Style: Architectural & Interiors Victorian 00:03:00 Scandinavian Style: Architectural & Interiors Scandinavian 00:02:00 Modern Style: Architectural & Interiors Modern 00:02:00 Contemporary Style: Architectural & Interiors Contemporary 00:03:00 Eclectic Style: Architectural & Interiors Eclectic 00:06:00 Italian Style: Architectural & Interiors Italian 00:04:00 French Style: Architectural & Interiors French 00:05:00 Industrial Style: Architectural & Interiors Industrial 00:04:00 Country Style: Architectural & Interiors Country 00:04:00 Architectural & Interiors: African African 00:05:00 Conclusion Conclusion & Next Steps 00:06:00 Assignment Assignment - Diploma in Architectural & Interior Design - Modern and International Design at QLS Level 5 04:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
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About Course Master the fundamental building block of the web and learn to create beautiful and functional websites with HTML5. In this comprehensive course, you will learn: The basics of HTML syntax, including elements, attributes, and tags. How to structure your web pages using HTML5 semantic elements. How to add images, videos, and other multimedia content to your websites. How to create interactive web pages using forms and buttons. How to style your websites using CSS. This course is perfect for beginners with no prior experience in HTML. However, if you have some programming experience, you will be able to learn the material more quickly. You will learn from an experienced web developer who will teach you the concepts and skills you need to succeed. By the end of this course, you will be able to: Create and structure web pages using HTML5. Add multimedia content and interactive elements to your websites. Style your websites using CSS. Build a portfolio of real-world websites Throughout the course, you will work on a variety of hands-on projects to build your skills and create a portfolio of real-world websites. Join a supportive community of learners You will have access to a dedicated student forum where you can ask questions and get help from the instructor and other students. Enroll today and start your journey to becoming a web developer! Bonus: Get access to the instructor's personal collection of HTML5 resources. Why learn HTML5? HTML5 is the latest version of HTML, and it is the most widely used markup language in the world. It is used to create the structure and content of web pages. HTML5 is a powerful tool that can be used to create a variety of websites, from simple static pages to complex dynamic applications. Here are some of the benefits of learning HTML5: HTML5 is easy to learn, even for beginners. HTML5 is a versatile language that can be used to create a variety of websites. HTML5 is in high demand, and there are many job opportunities for HTML5 developers. HTML5 is a valuable skill to have, even if you are not planning to become a web developer. So what are you waiting for? Enroll in this course today and start your journey to becoming a web developer! What Will You Learn? Become a modern and confident HTML developer, no prior knowledge needed! Learn to quickly apply CHatGPT AI skills for your website development Design and build a stunning real-world project for your portfolio from scratch A web design framework with easy-to-use rules and guidelines to design eye-catching websites How to make websites work on every possible mobile device (responsive design) You will learn quickly prompt engineering skills to make real-world websites Learn to Publish your website on production servers using FTP app Course Content Getting Started Introduction to Getting Started Course Curriculum How to Get Pre - Requisites Getting Started on Windows, Linux or Mac How to Ask Great Questions FAQ's HTML Setting Up Local Environment Introduction to HTML Choosing Code Editor Installing Code Editor (Sublime Text) Overview of a Webpage Structure of a Full HTML Webpage First Hello World Webpage Summary HTML Basic Introduction Heading Tags Paragraph Formatting Text List Items Unordered List Items Ordered Classes IDs Comments Summary HTML Intermediate Introduction Images Forms Form Actions Br Tag Marquee Text Area Tables Links Navbar - Menu HTML Entities Div Tag Google Maps Summary HTML Advanced Introduction HTML5 Audio HTML5 Video Progress Bar Drag and Drop Canvas Iframes Input Types Input Attributes YouTube Video Linking Creating Responsive Page Summary HTML Expert Introduction Registration Form Login Form About Us Form Contact Us Form Footer Form Integrate All Together Coding Exercise Solution for Coding Exercise Summary Publish Your Website Live Introduction Installing Free FTP Solution (FileZilla) Setting Up FTP (File Transfer Protocol) Publish Website to Hosting Server Summary HTML Website Project Introduction Challenge - HTML 5 Clock Face with Numbers Project Overview Conclusion on Project Summary A course by Sekhar Metla IT Industry Expert RequirementsNo coding or design experience necessary for this courseAny computer works - Windows, Linux or macOSYou don't need to buy any software - we will use the best free code editor in the world
Functional Skills: Maths and English Level 2 Course Overview Need a solid boost in both maths and English to get ahead in work or study? This Functional Skills: Maths and English Level 2 course has got you covered. From fractions and BODMAS to grammar and punctuation, we’ve packed everything into bite-sized lessons that are easy to follow and fun to complete. Whether you’re prepping for further education, looking to improve employability, or just brushing up on the basics, this course helps you feel confident with numbers and words — all at once. Plus, it's fully online, meaning you can learn at your own pace, from anywhere. Zero stress, just progress! Extra Included: Free Accredited Certificate Included Lifetime Access Free Student ID Card Learning Outcome Confidently handle maths concepts like decimals, percentages, ratios, and algebra Solve real-life word problems involving fractions, profit & loss, and scientific notation Read, write, and speak more clearly and correctly in English Spot and avoid common mistakes in writing Improve your academic, workplace, or everyday communication skills Who is this Functional Skills: Maths and English Level 2 Course for? This course is ideal for anyone looking to improve their everyday maths and English skills, whether you're aiming to meet entry requirements for further study, boost your CV, or gain confidence in practical tasks like budgeting, writing emails, or solving problems. It’s perfect for school leavers, job seekers, apprentices, and adults returning to education - basically, anyone who wants to sharpen their skills in a friendly, flexible way. Entry Requirements There are no formal requirements — just basic understanding of English and motivation to learn. Accredited Certification After successfully completing the course, you can get a UK and internationally accepted certificate to share your achievement with potential employers or include it in your CV. For the PDF certificate, you’ll need to pay £9.99. You can get the hard copy for 15.99, which will reach your doorstep by post.
Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service. Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement. Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe. Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00
Overview Investing in the stock market has been one of the go-to strategies for a vast population either as a passive income source, or even the primary source for people with sizeable capital. The popularity of investing in stocks derives from its flexibility and openness in its amount of investment and the investor. As a result, jobs related to the stock market has also been on the rise lately around the world. But the question is, how to get into this lucrative market (as an investor/a professional job holder) with adequate knowledge and training? The self-paced online learning methodology from Compete High in this Stock Investing course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning them by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! As for the skills you will gain from this course, take a peek below: Fundamental Analysis Technical Analysis Cash Flow Management Risk Management IPO Investigation Motif Investing Trading Techniques Picking up Potential Stocks The course materials are prepared with consultation from the experts of this field and all the information on Stock Investment is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates of the stock market. So, instead of searching for hours, enrol right away on this Stock Investing course from Compete High and accelerate your career on the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Stock Investing course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Stock Investment, Jobseekers in the stock market/brokerage firms, People looking to be an independent stockbroker, Anyone with an interest to invest in stocks, Anyone looking for a certificate of completion on doing an online training on stock market/stock investment, Students of finance, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path As mentioned above, this Stock Investing course is the perfect gateway for the potential stock investors of tomorrow. Aside from that, the course also paves the way for a handful of job opportunities, with roles such as: Stock Broker Stock Trader Investment Consultant/Associate Financial Analyst While the earnings for the above-mentioned jobs vary based on responsibilities, the possible level-wise breakdown is as follows - Entry level: £35,000 - £40,500 Mid-level: £45,500 - £70,000 Senior level: £80,00 - £150,000 Course Curriculum Module 1- Stock Market Overview Stock Market Overview 00:00 Module 2- Surveying the World of Stock Investing Surveying the World of Stock Investing 00:00 Module 3- Four Pillars of Investing Four Pillars of Investing 00:00 Module 4- Taking Stock of Your Current Financial Situation and Goals Taking Stock of Your Current Financial Situation and Goals 00:00 Module 5- Stock Indexes and Sectors Stock Indexes and Sectors 00:00 Module 6 -Going for Brokers after Gathering Information Going for Brokers after Gathering Information 00:00 Module 7- Small-Cap Stocks, IPOs, and Motif Investing Small-Cap Stocks, IPOs, and Motif Investing 00:00 Module 8- Brokerage Orders and Trading Techniques Brokerage Orders and Trading Techniques 00:00 Module 9- Ten Indicators of Potential Stock Ten Indicators of Potential Stock 00:00 Module 10 -Ten Investments _ Secret Strategies that Go Great with Stocks Ten Investments _ Secret Strategies that Go Great with Stocks 00:00 Final Quiz Stock Investing Masterclass - Final Quiz
The Level 2 Certificate in Working with Customers in Health and Social Care is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Level 2 Certificate in Working with Customers in Health and Social Care consists of several modules that take around 4 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1. Introduction to Health and Social Care Introduction to Health and Social Care 00:16:00 Module 2: Communication and its Relevance Communication and its Relevance 00:48:00 Module 3: Importance of Communication in Healthcare Importance of Communication in Healthcare 00:33:00 Module 4: Professional Communication and Behaviour Professional Communication and Behaviour 00:19:00 Module 5: Interviewing Techniques Interviewing Techniques 00:32:00 Module 6: Adapting Communication to a Patient's Ability to Understand Adapting Communication to a Patient's Ability to Understand 00:19:00 Module 7: Confidentiality in a Medical Environment Confidentiality in a Medical Environment 00:14:00 Module 8: Human Body Vocabulary with Pictures Human Body Vocabulary With Pictures 00:47:00 Module 9: Equipment, Instrument and Lab Tests Equipment, Instrument and Lab Test 00:19:00 Module 10: Legal aspects and Ethics Legal aspects and Ethics 00:19:00 Module 11: Medical Jargon and Terminology Medical Jargon and Terminology 00:25:00 Module 12: Acronyms and Abbreviation Acronyms and Abbreviation 00:36:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.