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Master Effective Networking Online Course This course, Effective Networking, provide you with the essential skills to build and sustain professional relationships that are mutually beneficial. Through seven detailed sections, you will learn the underlying principles of effective networking, from understanding its power to discovering practical strategies for making meaningful connections. You will explore how shifts in networking paradigms can impact your career and how likeability plays a crucial role in your networking success. The course also provides guidance on where to network and the significance of mentors in professional growth. Course Curriculum Section 01: Why is Networking Powerful? Section 02: Networking Paradigm Shifts Section 03: You’ve Got to Give to Get Section 04: The Power Of “Likeability” Section 05: Making The Connection Section 06: Great Places To Network Section 07: The Power Of Mentors Additional Materials (Learn more about this online course)

This comprehensive, hands-on course empowers beginners with essential web development skills. From HTML, CSS, and JavaScript to GitHub and Bootstrap, master the tools of the trade. Learn to build, style, and deploy websites effortlessly. No prior knowledge of programming or web development is needed.

Property administrators are responsible for managing the administrative side of running a property. The job includes property maintenance, showing prospective tenants around a property, collecting rent and paying contractors. This Property Administrator Training course explores the skills and knowledge required for this role, with an introduction to the real estate industry. Throughout this course, you will learn about the day in the life of a property administrator, with step-by-step training on how to perform viewings, negotiate property prices and carry out a valuation. You will also develop the skills to build excellent relationships with tenants, including handling their complaints in a professional manner. Your Learning Goals: Learn about the role of a property administrator and the key responsibilities Understand the laws and regulations surrounding property management Develop crucial multi-tasking, negotiating, problem-solving & customer service skills Be able to deal with all types of tenants in a professional and neutral manner Familiarise with the different types of lettings agents and estate agents Build solid relationships with project managers and contractors Explore the sales progression process from start to completion Discover marketing strategies for promoting your company's services Who is This Course for? This course is suitable for those who are considering a career in the administrative sector of the real estate industry. This Property Administrator Training course is a beginners training course, ideal for those who are not yet in a property administrator role. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99 Career Path On successful completion, learners will be equipped with the skills and knowledge to kickstart a career in real estate. Related roles in this field include: Property Administrator Property/Lettings Negotiator Assistant Lettings Manager Estate Agent Course Curriculum Property Administrator Training - Updated Version Module 1 - Estate Agent: An Introduction 00:21:00 Module 2 - Different Types of Estate Agents 00:16:00 Module 3 - Getting Started on the Job 00:16:00 Module 4 - Listing Property: Finding the Sellers 00:24:00 Module 5 - Valuation Process 00:21:00 Module 6 - Negotiating As an Estate Agent 00:13:00 Module 7 - Selling Property: Finding the Buyers 00:23:00 Module 8 - Letting Property 00:31:00 Module 9 - Technology for Estate Agents 00:22:00 Module 10 - Regulation of Estate Agents 00:14:00 Mock Exam Mock Exam- Property Administrator Training 00:20:00 Final Exam Final Exam- Property Administrator Training 00:20:00 Property Administrator Training - Old Version Estate Agent Module 1: What is Estate Agent 00:15:00 Module 2: Requirements for the Job 00:20:00 Module 3: History of the Estate Agent 00:20:00 Module 4: The Real Estate Industry 00:15:00 Module 5: Different Types of Estate Agents 00:15:00 Module 6: Online Estate Agents 00:20:00 Module 7: Estate agent Fees and Contracts 00:30:00 Module 8: Pros and Cons of Hiring an Estate Agent 00:20:00 Module 9: Getting to Know Your Clients 00:20:00 Module 10: A Day in the Life of an Estate Agent 00:15:00 Module 11: Selling Property with an Estate Agent 00:15:00 Module 12: Property Marketing 00:15:00 Module 13: The Regulations for Estate Agent Boards and Why It is Important 00:15:00 Module 14: Valuation 00:20:00 Module 15: Performing Viewings 00:15:00 Module 16: Negotiating 00:30:00 Module 17: Buying with an Estate Agent 00:20:00 Module 18: Sales Progression 00:30:00 Module 19: Technology 00:25:00 Module 20: Investment Property 00:40:00 Module 21: About Letting Agents 00:25:00 Module 22: Property Management 00:15:00 Module 23: Laws and Regulations 00:30:00 Module 24: How to Set Up an Estate Agency 00:15:00 Property Manager Module 25: Property Development and the Process 00:45:00 Module 26: Main Actors and Economic Context 01:00:00 Module 27: Land for Development 01:00:00 Module 28: Making Decisions 00:45:00 Module 29: Sorting Out Your Finances 00:30:00 Module 30: Establishing Your Business 00:30:00 Module 31: Market Research 01:00:00 Module 32: Promotion and Selling 01:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Energy Management Course: Energy Management Online Are you interested in learning more about the field of energy management? If so, then you must take our special energy management course. The energy management course provides a comprehensive understanding of energy systems. Also, the energy management course describes conservation techniques and sustainability practices. Participants in this energy management course explore key concepts such as renewable energy sources, energy efficiency strategies, and regulatory frameworks. Moreover, the energy management course helps to analyse energy consumption patterns and optimise resource usage. If you are willing to implement effective energy management solutions in various industries, join our energy management course as soon as possible! Main Course: Energy Management Course [ Note: Free PDF certificate as soon as completing the Energy Management Course: Energy Management Course] Energy Management Course: Energy Management Online This Energy Management Course: Energy Management Course consists of 10 modules. Course curriculum of Energy Management Course Module 01: What is Energy Management? Module 02: Energy Basics and Terminology Module 03: Energy Efficiency and Conservation Module 04: Energy Auditing and Assessment Module 05: Renewable Energy Technologies Module 06: Energy Management Systems (EMS) Module 07: Energy Policy and Legislation Module 08: Behavioural Change and Employee Engagement Module 09: Financial Analysis and Investment Appraisal Module 10: Monitoring performance and pursuing continuous improvement Who is this course for? Energy Management Course: Energy Management Online Anyone interested in energy management will greatly benefit from the energy management course. Requirements Energy Management Course: Energy Management Online To enrol in this Energy Management Course: Energy Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Energy Management Course. Be energetic and self-motivated to complete our Energy Management Course. Basic computer Skill is required to complete our Energy Management Course. If you want to enrol in our Energy Management Course, you must be at least 15 years old. Career path Energy Management Course: Energy Management Online The information and abilities gained from the energy management course prepared graduates to enter this field.

Energy Management Course: Energy Management Online Are you interested in learning more about the field of energy management? If so, then you must take our special energy management course. The energy management course provides a comprehensive understanding of energy systems. Also, the energy management course describes conservation techniques and sustainability practices. Participants in this energy management course explore key concepts such as renewable energy sources, energy efficiency strategies, and regulatory frameworks. Moreover, the energy management course helps to analyse energy consumption patterns and optimise resource usage. If you are willing to implement effective energy management solutions in various industries, join our energy management course as soon as possible! Main Course: Energy Management Course [ Note: Free PDF certificate as soon as completing the Energy Management Course: Energy Management Course] Energy Management Course: Energy Management Online This Energy Management Course: Energy Management Course consists of 10 modules. Course curriculum of Energy Management Course Module 01: What is Energy Management? Module 02: Energy Basics and Terminology Module 03: Energy Efficiency and Conservation Module 04: Energy Auditing and Assessment Module 05: Renewable Energy Technologies Module 06: Energy Management Systems (EMS) Module 07: Energy Policy and Legislation Module 08: Behavioural Change and Employee Engagement Module 09: Financial Analysis and Investment Appraisal Module 10: Monitoring performance and pursuing continuous improvement Who is this course for? Energy Management Course: Energy Management Online Anyone interested in energy management will greatly benefit from the energy management course. Requirements Energy Management Course: Energy Management Online To enrol in this Energy Management Course: Energy Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Energy Management Course. Be energetic and self-motivated to complete our Energy Management Course. Basic computer Skill is required to complete our Energy Management Course. If you want to enrol in our Energy Management Course, you must be at least 15 years old. Career path Energy Management Course: Energy Management Online The information and abilities gained from the energy management course prepared graduates to enter this field.

Audio Typing: Audio Typing Have you ever wished to type more quickly? We have the audio typing course, so look no further. The fundamentals and introduction to audio typing are taught in this course on audio typing. This audio typing training explains typing skills and improves typing speed. This audio typing course covers text-to-speech audio typing, formatting, and transcription best practices. You may getspecialisedt transcribing and transcription tools through the audio typing course. This extensive audio typing course will teach quality assurance and proofreading. Enrol in our audio typing course to grab the opportunities for transcription and homophone skills as part of the study plan! Audio Typing: Audio Typing Touch typing techniques are explained in the audio typing course. Along with improving their listening skills, participants in the audio typing course also learn how to use transcription software. Additionally, the training on audio typing includes strategies for dealing with challenging audio recordings. Additionally, typing exercises to increase accuracy and speed are covered in this audio typing course. Students that enroll in the audio typing course also learn how to format, proofread, and edit transcribed papers. Certificate of Completion Audio Typing: Audio Typing You will receive a course completion certificate for free as soon as you complete the Audio Typing: Audio Typing Course. Who is this course for? Audio Typing: Audio Typing If you want to learn how to type properly using touch typing, this audio typing course is perfect for you. Requirements Audio Typing: Audio Typing To enrol in this Audio Typing: Audio Typing Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Audio Typing Course. Be energetic and self-motivated to complete our Audio Typing Course. Basic computer Skill is required to complete our Audio Typing Course. If you want to enrol in our Audio Typing Course, you must be at least 15 years old. Career path Audio Typing: Audio Typing There are several employment options available with this audio typing course, including Medical Transcriptionists, Legal Secretaries, audiotypists, and so on.

Discover the Ultimate Shield: Identity Theft Protection Course Protecting your identity is more critical now than ever before. 🛡️ Identity theft continues to plague individuals and businesses worldwide, costing billions annually. But fear not! Introducing our comprehensive Identity Theft Protection Course, your ultimate defense against cyber threats and fraudulent activities. 🚀 Why Choose Our Course? In today's digital age, personal information is vulnerable to sophisticated cybercriminals lurking in the shadows of the internet. Our course arms you with the knowledge and tools necessary to safeguard your identity and financial assets against malicious attacks. Here's what sets us apart: 1. Expert Guidance: Learn from industry experts with years of experience in cybersecurity and identity protection. Our instructors are dedicated to empowering you with actionable insights and strategies. 2. Comprehensive Curriculum: Dive into a well-rounded curriculum designed to cover various aspects of identity theft, including common tactics used by hackers, phishing schemes, data breaches, and best practices for prevention and response. 3. Practical Skills: Gain hands-on experience through real-world scenarios and case studies. Develop practical skills to identify potential threats, secure your personal information, and mitigate risks effectively. 4. Stay Updated: In the ever-evolving landscape of cybersecurity, staying informed is key. Our course equips you with the latest trends, technologies, and best practices to stay ahead of emerging threats. 5. Interactive Learning: Engage in interactive learning experiences, including quizzes, assignments, and discussions. Connect with peers, share insights, and collaborate to enhance your understanding of identity theft protection. 💡 Benefits of Taking Our Course Enrolling in our Identity Theft Protection Course offers a myriad of benefits: 1. Peace of Mind: Safeguard your identity and financial well-being with proactive measures against identity theft and fraud. 2. Empowerment: Take control of your digital footprint and learn how to navigate the online world safely and securely. 3. Financial Security: Prevent potential financial losses and damages resulting from identity theft, unauthorized transactions, and fraudulent activities. 4. Enhanced Awareness: Develop a keen awareness of common scams, phishing attempts, and fraudulent practices prevalent in today's digital landscape. 5. Career Advancement: Gain valuable skills and knowledge highly sought after in various industries, including cybersecurity, finance, law enforcement, and consumer protection. 🎯 Who is This For? Our Identity Theft Protection Course is tailored for individuals and professionals seeking to safeguard their identities and mitigate cyber risks, including: Consumers: Protect yourself and your family from identity theft and online fraud. Business Owners: Safeguard sensitive customer data and maintain trust and credibility with your clientele. Finance Professionals: Enhance your understanding of fraud prevention and risk management in financial transactions. Legal Professionals: Stay informed about legal frameworks and regulations pertaining to identity theft and consumer protection. Cybersecurity Enthusiasts: Deepen your knowledge of cybersecurity principles and best practices for identity protection. 🚀 Career Path Upon completing our Identity Theft Protection Course, you'll unlock a multitude of opportunities for career advancement and professional growth, including: Identity Theft Specialist: Become a certified identity theft specialist equipped to assist individuals and organizations in preventing and resolving identity theft incidents. Cybersecurity Analyst: Leverage your expertise in identity theft protection to pursue a career as a cybersecurity analyst, tasked with identifying vulnerabilities and implementing security measures to safeguard digital assets. Consumer Advocate: Advocate for consumer rights and protection by educating the public about identity theft risks and promoting awareness campaigns. Financial Consultant: Offer personalized financial advice and guidance to clients on protecting their assets and mitigating risks associated with identity theft and fraud. 🌟 Frequently Asked Questions (FAQs) Q: Is this course suitable for beginners in cybersecurity? A: Absolutely! Our course is designed to accommodate learners of all levels, from beginners to seasoned professionals. We provide comprehensive explanations and practical examples to ensure everyone can grasp the concepts effectively. Q: How long does it take to complete the course? A: The duration of the course may vary depending on your learning pace and schedule. On average, most students complete the course within a few weeks by dedicating a few hours each week to study and practice. Q: Are there any prerequisites for enrolling in the course? A: There are no specific prerequisites for enrolling in our Identity Theft Protection Course. However, a basic understanding of cybersecurity fundamentals and familiarity with online security practices would be beneficial. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successful completion of the course requirements, you will receive a certificate of completion, affirming your proficiency in identity theft protection principles and best practices. 🛡️ Enroll Today and Protect Your Identity! Don't wait until it's too late. Take proactive steps to safeguard your identity and financial well-being with our Identity Theft Protection Course. Join us on this empowering journey towards a safer and more secure digital future. Enroll today and take control of your online presence! Course Curriculum Curriculum Curriculum 00:00 Module 1 What Is Identity Theft What Is Identity Theft 00:00 Module 2 Is Identity Theft difficult Is Identity Theft difficult 00:00 Module 3 Methods of Identity Theft Methods of Identity Theft 00:00 Module 4 Additional Identity Theft Methods Additional Identity Theft Methods 00:00 Module 5 Preventing Identity Theft Preventing Identity Theft 00:00 Module 6 Preventing Measures Preventing Measures 00:00 Module 7 What to Do When Identity Theft Occurs What to Do When Identity Theft Occurs 00:00 Module 8 Card Liability Card Liability 00:00 Module 9 Responsibility and Agreements Responsibility and Agreements 00:00

About Course The Business and Communication Essentials Bundle on Xpert Learning is a comprehensive collection of courses designed to help you develop the essential skills and knowledge you need to succeed in the modern workplace. Whether you're a new graduate, a seasoned professional, or a business owner, this bundle will give you the tools you need to communicate effectively, manage documents efficiently, and navigate business etiquette confidently. The Bundle contains the following courses: Business Communication Business Etiquette for the Modern Workplace Business Ethics Document Management What Will You Learn? Communicate effectively in both written and verbal formats with a variety of audiences Manage documents efficiently and effectively using a variety of tools and technologies Navigate business etiquette in a variety of professional settings Understand and apply business communication best practices Course Content Business Communication A Comprehensive Course on Business Communication and Communication Skills In this Business Communication online course by Xpert Learning, you will learn how to adapt your communication style for different audience, how to nuance your communication in different situations and mediums, and in this process, maximize productivity. You will also learn the necessary skills to handle difficult conversations within the workplace. According to a LinkedIn survey, Communication is identified as the most sought-after soft skill among employers. Communication is an essential skill for every individual regardless of position in the hierarchy, industry, or location. For achieving organizational success, effective communication is crucial. Through precise and succinct communication, organizations can develop better strategies, enhance productivity, boost morale, and stimulate innovation. Because communication is so important in business, Organizations want and need people with good communication skills. However, most individuals do not communicate well and they are unaware of the fact. The communication shortcomings of employees and the importance of communication in business explain why you should work to improve your communication skills. Your ability to communicate effectively will determine how others perceive you, and largely, your performance and value in the organization. Business Communication is a Learned skill: you learn when and how to say or write the message that needs to be delivered. You can learn this skill from the comprehensive course developed by Xpert Learning. Through different learning mediums you will learn how to understand your audience and nuance your message accordingly, qualities of Effective Business Writing, how to write precise Business Reports, Emails, how to present a Steller Business presentation, and how to use these skills in your career development. Enroll today in this Business Communication Course and advance your career with Xpert Learning! Introduction to Business Communication Understanding your Audience and Deliver your Message Effective Business Writing Writing Business Reports and Emails Business Presentation Part 1 Business Presentation Part 2 Business Presentation Example Career Development: Job Searching, Resume/CV, Cover Letters, and Interview skills Conclusion Business Etiquette Business Etiquette is a crucial aspect of any professional career and is essential to make a lasting impression in the business world. This course provides a comprehensive guide to mastering business etiquette, covering all the critical aspects of professional behavior and communication. Whether you're starting a new job, seeking a promotion, or simply want to enhance your professional image, this course will provide you with the essential skills and knowledge to succeed. In this course, you will learn the fundamental principles of professional communication, including the art of conversation, effective writing, and active listening. You will also discover the importance of professionalism, including the proper use of social media, and the importance of showing up on time and being prepared for meetings. The business dress code and grooming section covers the best practices for dressing for success, including the appropriate attire for various occasions and events. You will also learn the dos and don'ts of networking manners and how to dress for a successful job interview. The business dining etiquette section teaches you how to make the most of your business meals, from selecting the right restaurant to making the perfect first impression. You will learn the etiquette of using utensils, making toasts, and much more. The meeting etiquette section covers the best practices for conducting successful meetings, including preparing an agenda, managing time effectively, and handling conflict. You will also learn the importance of following up after meetings and the proper use of technology in meetings. In conclusion, this course will provide you with the knowledge and skills to enhance your professional image and succeed in your career. With engaging lessons and practical tips, you'll be equipped with the business etiquette skills to make a lasting impression in any business setting. Whether you're a seasoned professional or just starting your career, this course is an investment in your personal and professional growth. Enroll now and take your professional skills to the next level! Introduction to Business Etiquette Professional communication Impression and Professional Image Business Dress code and Grooming part 1 Business Dress code and Grooming part 2 Business Dress code and Grooming part 3 Dressing and Networking Manners for Special Occasions and Events Dining etiquette Meeting etiquette Conclusion Business Ethics Ethical behaviour brings significant benefits to businesses such as attracting employees, customers and investors. But failure to manage it properly can create huge challenges. Suppose every employee knows the difference between correct or incorrect choices and how to handle various ethical dilemmas. This knowledge is likely to produce a work environment where moral transgressors are held accountable for their actions, ultimately building a healthier workplace for all involved. The course explores topics such as Ethical Decision-Making, Ethical culture in organizations, and Corporate Social Responsibilities .These provide practical information to help employees understand business issues and equip them with practical skills for success. Ethics will be formally defined, and the presenter will discuss the sources of ethical dilemmas and the stakeholder's importance when addressing a problem. Enrol now and strengthen yourself against Unethical practices in Business. Introduction to Business Ethics Ethical Decision-Making Ethical Culture in Organizations Business Ethics in the Digital Age Corporate Social Responsibility Conclusion Document Management Document Management: Develop and implement Document Management Strategy for productivity, security, and cost efficiency Are you tired of sifting through stacks of paper documents, losing important files, and dealing with security breaches? Our Introduction to Document Management course is here to help! In this course, you'll learn how to digitize paper documents and manage electronic files, and discover the benefits of implementing a Document Management System. We'll cover everything you need to know about protecting sensitive information, including implementing security measures, electronic signatures, access controls, and document destruction. You'll also learn how to create and edit digital documents, collaborate with others, and use version control to track changes. Compliance and regulatory considerations are crucial in Document Management, and we'll cover them in-depth. Additionally, we'll explore Document Workflow Management, including best practices for retrieval, archiving, and audit trails. The course will also cover emerging trends and developments in the field of Document Management, including content management, metadata, workflow automation, and electronic forms. You'll learn about information governance and information lifecycle management, and how these concepts impact Document Management. By the end of this course, you'll be able to troubleshoot and solve common Document Management issues, streamline your processes, and save valuable time and resources. This course is perfect for anyone looking to develop their skills in Document Management, from beginners to professionals. Join us today and revolutionize the way you manage documents! With our comprehensive curriculum and expert instructors, you'll gain the skills and knowledge you need to succeed in today's fast-paced digital world. Don't wait - sign up now and take the first step towards efficient and secure Document Management. Introduction to Document Management Digitizing paper documents and managing electronic files Document Management System Implementing security measures to protect sensitive information Document creation and editing Collaboration and Version Control Compliance and regulatory considerations for document management Document Workflow Management Troubleshooting and problem-solving for common document management issues Emerging trends and developments in the field of document management Conclusion A course by Xpert Learning Audience Administrative assistants Office managers Project managers Team leaders Sales professionals Customer service representatives Business owners Anyone who wants to advance their career in the workplace

Unlock the secrets of efficient Electronic Document Management (EDM) with our comprehensive course on Secure and Accessible File Storage. Delve into industry standards, regulations, and compliance, master the implementation and framework of EDM systems, and explore advanced topics such as AI integration. Elevate your skills in document lifecycle management, operations, and security auditing. Join us to gain the expertise needed for seamless digital transformation and effective information management in today's dynamic business environment.

Description:  Being a receptionist, you need to deal with answering and referring inquiries. If you are part of the receptionists in your organization, then it is important to learn how to become a professional receptionist. This is important since you will be the front-line person of the organization and their impression of the business might come from you since you are the first person they would be dealing with. But you don't have to worry! This course is specifically designed for you to learn the necessary skills, knowledge and information to become professional receptionist. Not only that, you will also learn about Office Management since it is part of your job as a receptionist. Who is the course for? Businessmen, entrepreneurs or professionals that need to know about office management. People who have an interest in becoming a professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Receptionist Skills Diploma is a useful qualification to possess, and would be beneficial for the following careers: Administrative Assistants Client Relations Manager Contract Administrator Data Entry Specialist Executive Assistant General Office Clerk Information Assistant Material Recording Clerk Secretary Virtual Assistant. Update Version - Receptionist Skills Diploma Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:25:00 Module 2: Business Telephone Skills Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:25:00 Module 7: Time Management Time Management 00:35:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:36:00 Module 9: Business Writing Skills Business Writing Skills 00:40:00 Module 10: Organisational Skills Organisational Skills 00:25:00 Module 11: Communication Skills Communication Skills 00:25:00 Module 12: Customer Service Customer Service 00:16:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash InvoicingPetty Cash 00:25:00 Old Version - Receptionist Skills Diploma Module 1: Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Developing Interpersonal Skills Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Receptionist Skills Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00