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Description: Sales and selling management are essential especially in the business and corporate setting. Sales skills are the ability to create products and services that are needed for the clients. Selling or marketing is the skill on how to make your products and services marketable. Learning these skills will help you develop your management skills that are essential for the success of your business. Learning how to manage sales, sales analysis, and the techniques for business strategies will help you acquire these skills which we will be provided through this course. Who is the course for? Business or corporate professionals, who work in for the sales and marketing department People who are interested in learning more about sales and selling management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Management Course on Sales and Selling is a useful qualification to possess and would be beneficial for the following careers: Businessmen Business Development Officer Entrepreneur Marketing Manager Promotions Expert Sales Specialist Strategist. Managing Sales Sales Management- Part 1 01:00:00 Sales Management- Part 2 01:00:00 Sales Management- Part 3 01:00:00 Sales Management- part 4 01:00:00 Sales Management- Part 5 01:00:00 Sales Management- Part 6 01:00:00 Sales Management- Part 7 01:00:00 Sales Analysis What Is A Sales Funnel? 00:30:00 What is Internet Commerce? 00:30:00 What Can I Sell 00:30:00 ClickBank 00:30:00 Drop Shipping 00:30:00 Affiliate Marketing 00:30:00 The Link Between Products, Key Words and Prospects 00:15:00 The Front-end and Back-end of Sales Funnels 00:30:00 Sales Funnel Success 00:30:00 Sales Funnel Planning 00:30:00 Putting Your Theory to Practice 00:30:00 Content Marketing 00:30:00 Article Marketing 00:30:00 Google's Adwords Program 00:30:00 Marketing Offline 00:30:00 Blogs 00:30:00 Social Media 00:30:00 Auto Responders 00:30:00 The Joint Venture 00:30:00 Measuring Success 00:30:00 Top Sales Funnel Products 00:30:00 Relationship in Sales Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Sales Technique Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Mock Exam Mock Exam- Management Course on Sales and Selling 00:30:00 Final Exam Final Exam- Management Course on Sales and Selling 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Embark on a journey of self-discovery and empowerment in this self-esteem course. Uncover the factors that influence self-confidence and learn effective strategies to overcome obstacles and boost your self-worth. Develop essential communication skills, set meaningful goals, and discover ways to project confidence through appearance and behavior. Master the art of powerful presentations and gain coping techniques to navigate challenges and difficult situations. Learning Outcomes: Define and understand the concept of self-confidence and its importance. Identify obstacles that hinder self-esteem and ways to overcome them. Enhance communication skills for better self-expression and interaction. Learn goal-setting techniques to improve personal and professional growth. Explore methods to feel confident and project confidence through body language. Understand the impact of appearance on self-esteem and self-presentation. Develop effective presentation skills for conveying ideas and messages. Acquire coping strategies to manage stress and handle difficult behaviors. Why buy this Self Esteem?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Self Esteem you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Self Esteem course is ideal for Individuals seeking to boost their self-esteem and confidence. Anyone looking to improve their communication and presentation skills. Professionals aiming to enhance their personal and professional development. Individuals facing challenges in dealing with difficult behavior. Prerequisites This Self Esteem was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Personal Development Coach - Average Earnings: £25,000 - £50,000 per year. Communication Specialist - Average Earnings: £25,000 - £45,000 per year. Leadership Trainer - Average Earnings: £30,000 - £55,000 per year. Mental Health Advocate - Average Earnings: £20,000 - £40,000 per year. Public Speaker - Average Earnings: £25,000 - £60,000 per year. Course Curriculum Module One: What Does Self-Confidence Mean To You? What Does Self-Confidence Mean To You 01:00:00 Module Two: Obstacles to Our Goals Obstacles to Our Goals 01:00:00 Module Three: Communication Skills Communication Skills 01:00:00 Module Four: The Importance of Goal Setting The Importance of Goal Setting 01:00:00 Module Five: Feeling the Part Feeling the Part 01:00:00 Module Six: Looking the Part Looking the Part 01:00:00 Module Seven: Sounding the Part Sounding the Part 00:09:00 Module Eight: Powerful Presentations Powerful Presentations 00:30:00 Module Nine: Coping Techniques Coping Techniques 01:00:00 Module Ten: Dealing with Difficult Behavior Dealing with Difficult Behavior 00:30:00 Recommended Reading Recommended Reading : Self Esteem 00:00:00

Explore the dynamic realm of sales and marketing through a comprehensive course that delves into essential concepts and strategies. Gain a solid understanding of marketing principles, types, and the crucial components of the marketing mix. Learn effective ways to communicate and engage with customers, while also discovering the significance of marketing goals and the marketing funnel. Avoid common marketing mistakes and enhance your knowledge in this vital field. Learning Outcomes: Grasp the fundamentals of marketing and its role in business success. Understand various types of marketing strategies and their applications. Learn about the components and strategies of the marketing mix. Develop effective communication methods for conveying marketing messages. Explore customer communication techniques and relationship-building strategies. Define and set meaningful marketing goals to guide your efforts. Understand the concept and stages of the marketing funnel. Identify and avoid common marketing mistakes to optimize your strategies. Why buy this Sales and Marketing?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Sales and Marketing you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Sales and Marketing course is ideal for Aspiring marketing professionals seeking a solid foundation. Sales professionals aiming to understand marketing's role. Business owners and entrepreneurs looking to enhance their marketing knowledge. Individuals interested in expanding their skill set in sales and marketing. Prerequisites This Sales and Marketing was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Marketing Assistant - Average Earnings: £18,000 - £25,000 per year. Sales Representative - Average Earnings: £20,000 - £30,000 per year. Digital Marketing Specialist - Average Earnings: £25,000 - £40,000 per year. Marketing Manager - Average Earnings: £30,000 - £50,000 per year. Chief Marketing Officer (CMO) - Average Earnings: £60,000 - £100,000+ per year. Course Curriculum Sales and Marketing Module One - Getting Started 00:30:00 Module Two - What is Marketing 00:30:00 Module Three - Common Marketing Types (I) 00:30:00 Module Four - Common Marketing Types (II) 00:30:00 Module Five - The Marketing Mix 00:30:00 Module Six - Communicating the Right Way 01:00:00 Module Seven - Customer Communications 00:30:00 Module Eight - Marketing Goals 00:30:00 Module Nine - The Marketing Funnel 01:00:00 Module Ten - Marketing Mistakes (I) 01:00:00 Module Eleven - Marketing Mistakes (II) 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Sales and Marketing - Activities 00:00:00 Mock Exam Mock Exam - Sales and Marketing 00:20:00 Final Exam Final Exam - Sales and Marketing 00:20:00

Embark on a captivating exploration of non-verbal cues with our 'The Secrets of Body Language' course, a window into the unspoken dialogue that frames our interactions. Grasp the subtle intricacies of gestures and postures in a program meticulously crafted to decode the silent yet powerful language of the body. From the tilt of the head to the stance of confidence, you'll journey through an enlightening curriculum designed to refine your perception and enhance your communication prowess. Learning Outcomes Comprehend the fundamental elements that constitute non-verbal communication. Analyse the diverse expressions conveyed through the movements of the head and face. Interpret the silent messages articulated by hands and limbs in various contexts. Discern how personality types influence gestural communication. Employ knowledge of body language to differentiate between persuasion and manipulation. Why choose this The Secrets of Body Language course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the The Secrets of Body Language Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this The Secrets of Body Language course for? Individuals aiming to elevate their interpersonal skills. Professionals seeking to understand client and colleague non-verbal cues. Negotiators looking to gain an edge in discussions and deal-making. Leaders wishing to project confidence and inspire trust through body language. Anyone interested in the psychological aspects of communication. Career path Human Resources Specialist - £25,000 to £40,000 Sales Director - £35,000 to £60,000 Professional Negotiator - £30,000 to £50,000 Public Relations Manager - £28,000 to £45,000 Behavioural Analyst - £27,000 to £46,000 Communications Coach - £26,000 to £39,000 Prerequisites This The Secrets of Body Language does not require you to have any prior qualifications or experience. You can just enrol and start learning.This The Secrets of Body Language was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Understanding the Basics Understanding the Basics 00:46:00 Module 02: Non-Verbal Communication Non-Verbal Communication 00:40:00 Module 03: Science of Body Language - Head-Part 1 Science of Body Language - Head-Part 1 01:08:00 Module 04: Science of Body Language - Head-Part 2 Science of Body Language - Head-Part 2 00:55:00 Module 05: Science of Body Language - Hand Science of Body Language - Hand 01:34:00 Module 06: Science of Body Language - Mid Body Science of Body Language - Mid Body 01:10:00 Module 07: Science of Body Language - Lower Body Science of Body Language - Lower Body 01:03:00 Module 08: Understanding People Understanding People 01:01:00 Module 09: Personality and Types of It Personality and Types of It 00:49:00 Module 10: Digital Body Language Digital Body Language 00:58:00 Module 11: Use Body Language Use Body Language 01:01:00 Module 12: Persuasion or Manipulation Persuasion or Manipulation 00:43:00

Let's start a transformative journey with our Business English Course, designed to unlock your full potential in the professional realm. Whether you're a seasoned professional or a fresh graduate, mastering business English is paramount for success in today's competitive landscape. Our comprehensive curriculum covers every aspect of business communication, from the art of greetings to the nuances of job interviews. Through immersive learning experiences, you'll gain the confidence and skills needed to navigate the corporate world with ease and assurance. Elevating your communication skills is at the heart of our program. With a focus on mastering essential business English vocabulary, you'll learn to articulate your thoughts clearly and concisely, ensuring your messages resonate effectively in any business setting. From crafting persuasive emails to engaging in dynamic debates, our course gives you the linguistic tools to make a lasting impression and drive impactful conversations. With each lesson, you'll hone your language proficiency and refine your communication style, setting the stage for success in your professional endeavours. By enrolling in our Business English Perfection Course, you're not just investing in language proficiency; you're investing in your future. Whether you aspire to climb the corporate ladder, launch your own business, or enhance your career prospects, mastering English for business is a strategic move. Join us today and embark on a journey towards professional excellence. With our guidance, you'll unlock doors to new opportunities, broaden your horizons, and position yourself as a confident and articulate leader in the global business arena. Learning Outcomes: Acquire fluency in business English through immersive learning modules. Develop proficiency in management speak for effective communication in professional settings. Gain confidence in writing professional emails and job application materials. Enhance interview skills and learn strategies to ace job interviews. Expand your business English vocabulary for articulate and persuasive communication. Why buy this Business English Perfection Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Business English Perfection Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this Business English Perfection Course for? Professionals seeking to enhance their business communication skills. Students preparing to enter the workforce or pursue careers in business. Entrepreneurs aiming to improve their English proficiency for networking and negotiations. Non-native English speakers aspiring to excel in an English-speaking business environment. Individuals looking to boost their career prospects through improved language proficiency. Prerequisites This Business English Perfection Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Business English Perfection Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Administrative Assistant: £18,000 - £25,000 Per Annum Sales Representative: £20,000 - £30,000 Per Annum Marketing Coordinator: £22,000 - £32,000 Per Annum Human Resources Assistant: £19,000 - £26,000 Per Annum Customer Service Representative: £18,000 - £24,000 Per Annum Project Coordinator: £22,000 - £32,000 Per Annum Course Curriculum Introduction Introduction 00:01:00 Greetings Greetings 00:04:00 Management Speak Management Speak Part 1 00:03:00 Management Speak Part 2 00:06:00 Debate Debate 00:02:00 Applying for a Job Applying for a Job 00:04:00 Job Interviews Job Interviews Part 1 00:03:00 Job Interviews Part 2 00:05:00 Emails Emails 00:04:00 Recap Recap 00:02:00

Embark on a transformative journey of healing and well-being with our comprehensive course, 'Reflexology - Acupressure and Foot Reading.' This meticulously crafted programme seamlessly blends ancient wisdom with modern techniques, providing a unique perspective on holistic health. Dive into the intricacies of acupressure, unraveling the secrets of key pressure points like Large Intestine 4 and Heart 7, and explore the art of foot reading to decode the body's messages. Our engaging modules guide you through the tools essential for effective treatments and shed light on addressing various medical conditions, from anxiety to arthritis. As you progress, discover the significance of foot size, arches, colour, and gaps between toes, unlocking the profound connections between mind, body, and spirit. Congratulations on choosing a course that not only imparts valuable knowledge but also empowers you to become a facilitator of holistic well-being. Learning Outcomes Master the art of acupressure, gaining proficiency in stimulating key points like Lung 10 and Stomach 36. Utilize various tools in your treatments, enhancing your therapeutic skills and ensuring a holistic approach. Develop a nuanced understanding of medical conditions such as anxiety, headaches, and insomnia, learning effective reflexology techniques for each. Grasp the intricacies of foot reading, from interpreting toe line meanings to analyzing skin conditions and nail health. Gain expertise in evaluating feet size, arches, colour, and gaps between toes, allowing you to provide personalized and effective reflexology sessions. Why choose this Reflexology - Acupressure and Foot Reading course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Reflexology - Acupressure and Foot Reading  course for? Individuals aspiring to become holistic wellness practitioners. Health enthusiasts seeking to enhance their knowledge of alternative therapies. Massage therapists looking to expand their skill set. Wellness coaches interested in incorporating reflexology into their practice. Anyone passionate about promoting overall well-being through natural and holistic methods. Career path Holistic Wellness Practitioner: £25,000 - £35,000 Alternative Therapy Consultant: £30,000 - £40,000 Reflexology Specialist: £28,000 - £38,000 Wellness Coach: £22,000 - £32,000 Massage Therapist with Reflexology Expertise: £26,000 - £36,000 Prerequisites This Reflexology - Acupressure and Foot Reading does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Reflexology - Acupressure and Foot Reading was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Introduction Introduction 00:03:00 Section 02: Main Acupressure Points Large Intestine 4 00:02:00 Lung 10 00:01:00 Small Intestine 3 00:01:00 Heart 7 00:02:00 Pericardium 6 00:01:00 Kidney 3 00:02:00 Liver 3 00:01:00 Stomach 36 00:02:00 Section 03: Tools We Can Use In Our Treatment Tools we can use in our treatment 00:02:00 Section 04: Certain Medical Conditions Anxiety 00:05:00 Headaches 00:04:00 Fibromyalgia 00:05:00 Menstrual Disorders 00:02:00 Insomnia 00:05:00 Arthritis 00:04:00 COLDS AND FLUS 00:02:00 Asthma 00:02:00 Section 05: Foot Reading Introduction 00:02:00 Start by Reading the Feet in Consultation 00:02:00 Zones 00:05:00 Toe Line Meanings 00:04:00 Section 06: Size Of Feet Size of Feet 00:01:00 Arches 00:02:00 Section 07: Colour Of The Feet Colour of the Feet 00:03:00 Nails 00:04:00 Skin Conditions 00:05:00 Section08: Gaps Between Toes Gaps between toes 00:02:00 Section 09: Foot Sequence Foot Sequence 00:04:00 Section 10: Congratulations On Completing Your Course Congratulations 00:01:00

Description: This course is directed at anyone employed in the service industry or those looking to begin a career in this field. It covers the key principles of customer service, such as effective communication techniques, how professionally trained call centre agents can improve your business, as well as dealing with dissatisfied customers. Customer service is the heart of any business. In our highly competitive business world, effective management of customer queries play a large role in how your business is perceived by the public, and it can determine the success or failure of your product or service. Because of this, trained customer service and contact centre agents are highly sought after in all industries. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Module 02 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Module 03 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 05 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 06 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Module 07 Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Final Exam Final Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you want to learn how to write copy that sells? If so, then you've come to the right place. In this Simple Copywriting Secrets course, you'll learn the simple secrets of copywriting that can help you write killer sales copy that will convert more leads and sales. In this comprehensive course, you will learn about the four key elements of powerful sales copy. You will gain a deep understanding of how to craft compelling messages that resonate with your target audience. From the very beginning, you'll learn the fundamentals of copywriting and discover how simple techniques can make your copy more efficient and effective. Throughout the course, you'll be guided step-by-step through a structured curriculum. We will cover essential topics such as writing a copywriting brief, turning features into highly-desirable benefits, crafting attention-grabbing headlines, and creating irresistible calls to action. Each lesson is accompanied by interactive worksheets that will boost your learning and help you apply the concepts to real-world scenarios. By the end of the Simple Copywriting Secrets course, you'll have mastered the art of wrapping up your sales copy and finalising it with a comprehensive checklist. This will ensure your messaging is on point and ready to generate exceptional results. With valuable resources at your fingertips, you'll have the tools and knowledge to elevate your copywriting skills to new heights. Don't miss this opportunity to become a copywriting maestro! Enrol in the Simple Copywriting Secrets: How to Write Killer Sales Copy course today and start earning by writing copy that sells! Here's what you'll learn in this course: The four key elements of powerful sales copy How to write a copywriting brief How to turn features into benefits How to write gangbuster headlines How to write irresistible calls to action How to write clear and concise copy How to use persuasive language How to create a sense of urgency How to overcome objections Who is this course for? This Simple Copywriting Secrets course is for anyone who wants to learn how to write killer sales copy. Whether you're a business owner, a marketer, or a freelancer, this course will give you the skills you need to write copy that converts. What will you get out of this course? By the end of this Simple Copywriting Secrets course, you'll be able to: Write clear and concise copy that gets results Turn features into benefits that your target audience will care about Write gangbuster headlines that grab attention Write irresistible calls to action that get people to take action Overcome objections and close more sales Career Path Upon completion of this course, you can pursue many career paths, such as: Copywriter: £25,000 - £35,000 per year Content Marketing Specialist: £30,000 - £45,000 per year Marketing Manager: £40,000 - £60,000 per year Creative Director: £60,000 - £100,000+ per year Freelance Copywriter: £30 - £100+ per hour Entrepreneur (Copywriting Agency/Consultancy): Six-figure incomes and beyond Enrol today and start writing copy that sells! Certification After studying the course materials of the Simple Copywriting Secrets: How to Write Killer Sales Copy there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Prerequisites This Simple Copywriting Secrets: How to Write Killer Sales Copy does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Simple Copywriting Secrets: How to Write Killer Sales Copy was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.     Course Curriculum Introduction Introduction to the Four Key Elements of Powerful Sales Copy 00:04:00 What Is Copywriting 00:02:00 How Simple Techniques Help Create Super-Efficient CopyHow Simple Techniques Help Create Super-Efficient Copy 00:01:00 Copywriting Brief Lesson 1 How to Write a Copywriting Brief 00:01:00 Worksheet 1 Copywriting Brief 00:04:00 Features and Benefits Lesson 2 How to Turn Features into Highly-Desirable Benefits 00:02:00 Worksheet 2 Features and Benefits 00:03:00 Headlines Lesson 3 How to Write Gangbuster Headlines 00:02:00 Worksheet 3 Headlines 00:08:00 Calls to Action Lesson 4 How to Write Irresistible Calls to Action 00:05:00 Worksheet 4 Calls to Action 00:02:00 Wrap-Up Lesson 5 Wrap Up Your Sales Copy 00:01:00 Worksheet 5 Wrap-Up 00:07:00 Before You Go Finalise Your Copy with the Checklist 00:01:00 Resources Resources - Simple Copywriting Secrets: How to Write Killer Sales Copy 00:00:00 Assignment Assignment - Simple Copywriting Secrets: How to Write Killer Sales Copy 00:00:00

Dive into the captivating world of unspoken communication with the 'Ultimate Body Language Masterclass'. Grasp the art of conveying messages powerfully without uttering a word and understand how this subtle language dramatically influences personal and professional perceptions. This masterclass not only offers invaluable insights into reading non-verbal cues but also guides you on enhancing your own body language, ensuring you make an indelible impression, every time. Learning Outcomes Understand the intricacies of non-verbal cues and their impact on communication. Learn the role of body language in personal branding. Master techniques to communicate effectively using body language. Recognise the significance of non-verbal communication in the business realm. Develop the ability to interpret others' body language accurately. Why buy this Ultimate Body Language Masterclass? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Ultimate Body Language Masterclass there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Ultimate Body Language Masterclass for? Individuals keen to refine their communication capabilities. Professionals seeking to bolster their personal brand. Managers and leaders aiming to enhance team communication. Salespeople and negotiators who wish to understand their clients better. Entrepreneurs looking to leave a lasting impact during pitches and meetings. Prerequisites This Ultimate Body Language Masterclass does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Ultimate Body Language Masterclass was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Body Language Consultant: £40,000 - £60,000 Corporate Trainer: £35,000 - £50,000 Sales Manager: £45,000 - £70,000 Negotiation Specialist: £50,000 - £75,000 Business Development Executive: £30,000 - £55,000 Relationship Manager: £40,000 - £65,000 Course Curriculum Section 01: Body Language Masterclass Communication Body Language Masterclass Communication Through Movement Preview 00:06:00 How You Communicate Nonverbally Through Your Body 00:04:00 Reading and Understanding Non-Verbal Communication 00:04:00 The Importance of Non-Verbal Communication in Business 00:05:00 Branding Yourself with Non-Verbal Communication 00:03:00 Section 02: Branding Yourself with Non-Verbal Communication Digital nonverbal communication 00:05:00 Emoticons 00:04:00 Paralanguage 00:04:00 GIFs 00:04:00 The Importance of Nonverbal Elements in Online Chat 00:04:00 Section 03: Non-Verbal Communication Impacts Your Brand Nonverbal Communication Impacts Your Brand 00:04:00 Building a Personal Brand That Will Boost Your Career 00:04:00 7 Steps To Creating A Strong And Successful Small Business Brand 00:05:00 Benefits that Strong and Positive Body Language 00:04:00 How Much is Your Body Language Costing You 00:05:00 Section 04: How to Communicate Nonverbally Through Your Body The Eyes 00:04:00 Facial Expressions 00:04:00 Gestures 00:04:00 Arms & Legs 00:03:00 Posture a Physical Space 00:02:00 Section 05: Improving Your Non-Verbal Communication Skills Pay Close Attention to Physical Movement While Other Person Speaking 00:04:00 Maintain Comfortable Eye contact 00:04:00 Difference Between Open and Closed Body Stance 00:04:00 When to Stand and Why It's Polite - The Most Up-to-Date Manners 00:03:00 The Position of Seating in a Meeting 00:04:00 Section 06: Reading and Understanding Non-Verbal Communication The Importance of Eye Contact 00:04:00 The Importance of Good Posture 00:04:00 What a Firm Handshake Means 00:04:00 Watch for Genuine Smiles 00:04:00 Pay Attention When Someone Stands Close to You 00:04:00 Section 07: Importance of Non-Verbal Communication in Business Making a Good First Impression 00:03:00 Professional Speakers Use Non-Verbal Communication 00:03:00 Helps You Excel at Job Interviews 00:04:00 Enables You to Handle Performance Reviews with Poise 00:04:00 Allows You to Move Easily Through Everyday Life 00:05:00 Section 08: Review Review 00:04:00 Assignment Assignment - Ultimate Body Language Masterclass 00:00:00

Description: A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization. Who is the course for? Current executive and personal assistants who want to improve their administrative skills. People who have an interest in becoming an executive or personal assistant. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Receptionist Diploma course is a useful qualification to possess, and would be beneficial for the following careers: Assistant Manager Entrepreneur Assistant Executive Assistant Legal Secretary Personal Assistant Receptionist Secretary. Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Being an Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive and Personal Assistant Training Course- Activities 00:00:00 Answering Telephones Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course - Activities 00:00:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Professional Receptionist Diploma 00:30:00 Final Exam Final Exam- Professional Receptionist Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00