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CRM: Customer Relationship Management Would you want to learn about various methods for choosing tools and the best ways to keep customers? Our in-depth CRM Course (Customer Relationship Management) will assist you in expanding your knowledge about the CRM sector. Our CRM Course (Customer Relationship Management) provides an introduction to Customer Relationship Management (CRM) along with its all functions. Also, the CRM Course (Customer Relationship Management) explains CRM strategies, and data analysis in CRM and CRM Databases. Moreover, this CRM Course (Customer Relationship Management) includes difficulties handling processes. Additionally, the CRM Course (Customer Relationship Management) explain how to deepen the customer relationship and the future of CRM. Enhance your organisational efficiency and maximise business growth through our effective CRM Course (Customer Relationship Management) practices! Learning Outcome of CRM Course (Customer Relationship Management) This CRM Course (Customer Relationship Management) will teach you about: Introduction to CRM Course (Customer Relationship Management). The CRM Course (Customer Relationship Management) explains CRM fundamentals. CRM Course (Customer Relationship Management) also includes CRM strategies. Data analysis in CRM and collecting CRM databases are parts of this CRM Course (Customer Relationship Management). Through the CRM Course (Customer Relationship Management), you will learn about deepening customer relationships. Handling customer complaints and the future of CRM is elaborately explained in this CRM Course (Customer Relationship Management). Special Offers of this CRM: Customer Relationship Management Course This CRM: Customer Relationship Management Course includes a FREE PDF Certificate. Lifetime access to this CRM: Customer Relationship Management Course Instant access to this CRM: Customer Relationship Management Course Get FREE Tutor Support to this CRM: Customer Relationship Management Course CRM: Customer Relationship Management Unlock the potential of your business with our CRM: Customer Relationship Management course. This CRM: Customer Relationship Management course provides a comprehensive introduction to all CRM functions, ensuring you grasp the fundamentals of managing customer relationships. You’ll explore effective CRM: Customer Relationship Management strategies, master data analysis in CRM, and gain expertise in navigating CRM databases. Additionally, our CRM: Customer Relationship Management course covers the intricacies of handling process challenges, helping you deepen customer relationships. Plus, you'll get insights into the future of CRM: Customer Relationship Management, making this course your gateway to mastering customer engagement. Who is this course for? CRM: Customer Relationship Management This CRM: Customer Relationship Management is intended for individuals who wish to enhance their company chances and cultivate solid client connections. Requirements CRM: Customer Relationship Management To enrol in this CRM: Customer Relationship Management Course, students must fulfil the following requirements. To join in our CRM: Customer Relationship ManagementCourse, you must have a strong command of the English language. To successfully complete our CRM: Customer Relationship Management Course, you must be vivacious and self driven. To complete our CRM: Customer Relationship Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this CRM: Customer Relationship Management Course. Career path CRM: Customer Relationship Management You may work as a manager, customer service manager, CRM analyst, and many other roles after finishing this CRM: Customer Relationship Management!
Equip yourself with essential skills to support Special Educational Needs (SEN) students. Learn strategies and techniques to foster inclusive learning environments.
The People Management Mini Bundle is for those managing teams, leading operations, or trying not to shout into the void during a team meeting. Covering team leadership, communication skills, telephone etiquette, operations, and disaster management, this bundle equips learners with structured approaches to keeping teams steady—even when the printer isn't. It’s ideal for those who need to balance people, processes, and priorities without resorting to caffeine overload. Each module sharpens interpersonal understanding while giving thought to structured operational strategies and disaster response handling—all without needing a whistle or clipboard. Learning Outcomes: Learn the fundamentals of leading teams in structured environments. Study effective workplace and interdepartmental communication techniques. Understand telephone etiquette and remote communication clarity. Explore operations planning in organisational contexts. Recognise key steps in disaster response and coordination. Connect leadership with communication and structured management. Who is this Course For: Team leaders overseeing everyday operational processes. Supervisors building clearer communication across teams. Office managers responsible for handling disruptions calmly. Anyone balancing leadership and communication tasks. Admins involved in telephone communication etiquette. Professionals handling team or staff-related coordination. Learners preparing for people-focused leadership roles. Managers dealing with unexpected operational hiccups. Career Path: Team Leader – £30,000/year Office Supervisor – £29,000/year Operations Assistant – £28,000/year Communications Coordinator – £27,500/year Telephone Support Officer – £24,000/year Crisis Response Assistant – £26,000/year
The Touch Typing Mini Bundle is what your keyboard dreams about after a long day. With touch typing, Microsoft Word, copywriting, proofreading, and compliance theory, this course offers a structured toolkit for error-free, well-presented documentation—without the endless red pen moments. Ideal for wordsmiths, administrators, and speedy editors, this bundle sharpens written accuracy and style. Whether you're crafting polished reports or checking documents for legal tone and grammar gaffes, the modules help you glide across keys with more flair than a cat walking across a laptop. Learning Outcomes: Build accurate typing techniques with greater speed and rhythm. Understand Microsoft Word tools for formatting and structure. Learn proofreading strategies for grammar and clarity checking. Study copywriting techniques for tone, flow, and readability. Explore document editing within structured communication tasks. Connect typing, editing, and writing into efficient workflows. Who is this Course For: Typists aiming to boost speed and written structure. Admins editing internal documentation or letters. Copywriters refining document tone and messaging. Office juniors preparing for higher typing demands. Editors reviewing short-form or long-form content. Personal assistants formatting reports and letters. Proofreaders checking detail and structure in texts. Anyone wanting to sharpen typing and language output. Career Path: Typing Clerk – £22,500/year Copywriting Assistant – £25,000/year Proofreader – £26,000/year Office Editor – £24,000/year Microsoft Word Administrator – £23,500/year Document Quality Officer – £27,000/year
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Sales and Marketing Diploma: Sales and Marketing Course Do you want to improve the abilities you have in the sales and marketing fields? Then, you must study our most updated sales and marketing diploma. The sales and marketing diploma course explains sales techniques, market analysis, and promotional strategies. The sales and marketing diploma participants learn effective communication skills, customer relationship management, and digital marketing methods. Through the sales and marketing diploma, you can understand sales planning, product positioning, and brand management. Upon completion of the sales and marketing diploma, graduates are equipped with the knowledge and skills to excel in diverse sales and marketing roles. To boost your overall sales and marketing skills, you should participate in our sales and marketing diploma course quickly! Main Course: Sales and Marketing Diploma Course [ Note: Free PDF certificate as soon as completing the Sales and Marketing Diploma Course: Sales and Marketing course] Sales and Marketing Diploma: Sales and Marketing Course This Sales and Marketing Diploma course consists of 14 modules. Course Curriculum of Sales and Marketing Diploma Module 1: Marketing Basics Module 2: Multi-level Marketing Module 3: Sales Fundamental Module 4: 10 Sales Secrets Module 5: Motivating Sales Team Module 6: In-person Sales Module 7: Prospecting and Lead Generation Module 8: Coaching Salespeople Module 9: Basic Soft Skills Module 10: Basics of Body Language as Sales Manager Module 11: Communication Strategies Module 12: Internet Marketing Module 13: Negotiation Skills Module 14: Social Media Marketing Who is this course for? Sales and Marketing Diploma: Sales and Marketing Course Professionals wishing to pursue a career in sales and marketing can benefit from the sales and marketing diploma by gaining the necessary knowledge and abilities. Requirements Sales and Marketing Diploma: Sales and Marketing Course To enrol in this Sales and Marketing Diploma Course, students must fulfil the following requirements: Sales and Marketing: Good Command over English language is mandatory to enrol in our Sales and Marketing Course. Sales and Marketing: Be energetic and self-motivated to complete our Sales and Marketing Course. Sales and Marketing: Basic computer Skill is required to complete our Sales and Marketing Course. Sales and Marketing: If you want to enrol in our Sales and Marketing Course, you must be at least 15 years old. Career path Sales and Marketing Diploma: Sales and Marketing Course Your understanding and self-assurance in pursuing chances in several industries linked to sales and marketing would be strengthened by obtaining the sales and marketing diploma.
Join our Electrical Engineering for Electrical Substations course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Electrical Engineering for Electrical Substations course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Electrical Engineering for Electrical Substations course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Electrical Engineering for Electrical Substations. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Electrical Engineering for Electrical Substations course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Electrical Engineering for Electrical Substations is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Electrical Engineering for Electrical Substations course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Electrical Engineering for Electrical Substations Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Electrical Engineering for Electrical Substations Unit 1: Basics of Electrical Substations Module 1: Introduction To Electrical Substation 00:06:00 Module 2: Construction of Electrical Substation and Transformers 00:09:00 Module 3: Instrument Transformers and Principle of Operation of Trip Circuit 00:13:00 Module 4: Types Of Circuit Breakers And Fuses 00:23:00 Module 5: Types of Relays According to Function, Construction and Time Characteristics 00:06:00 Module 6: Definition of Busbar and Its Schemes 00:17:00 Module 7: Construction of Underground Cables 00:10:00 Module 8: Construction of Overhead Transmission Lines 00:15:00 Module 9: Comparison between Underground Cables and Overhead Transmission Lines 00:05:00 Module 10: Types of Switches In Power System and Substations 00:08:00 Module 11: Importance of Capacitor Banks in Power System 00:08:00 Module 12: Other Important Components in Electrical Substation 00:07:00 Module 13: Classification of Substations 00:05:00 Module 14: Relation between Voltage and Substations 00:02:00 Module 15: Air Insulated Substation and Gas Insulated Substation 00:09:00 Module 16: Importance of Ring Main Unit in Power System 00:07:00 Module 17:Extra Images 00:01:00 Unit 2: Design of Earthing System Module 1: Effect of Current on Human Body 00:09:00 Module 2: Types of Electric Hazards 00:08:00 Module 3: Classification of Earthing Systems 00:24:00 Module 4: Components of Earthing System 00:09:00 Module 5: Design and Resistance of Earthing Electrode 00:12:00 Module 6: Design and Resistance of Earthing Conductor 00:13:00 Module 7: Earth Resistance by Megger and Three Point Method 00:03:00 Module 8: Design Earthing or Ground Grid Using ETAP 00:21:00 Unit 3: Introduction to Design of Substation Module 1: What Ip or Ingress Protection 00:05:00 Module 2: Selection of Busbars in Electrical Substation 00:11:00 Module 3: Design of Substations 00:19:00 Module 4: Single Line Diagram of 66 to 11kv Substation 00:20:00 Mock Exam Mock Exam - Electrical Engineering for Electrical Substations 00:20:00 Final Exam Final Exam - Electrical Engineering for Electrical Substations 00:20:00
Unleash Your Cybersecurity Prowess: CompTIA PenTest+ (Ethical Hacking) Course Embark on a thrilling journey into the realm of ethical hacking with our dynamic 'CompTIA PenTest+' course. This program is your gateway to mastering the art of cybersecurity, where you'll not only learn the ropes but also unravel the intricacies of planning, scoping, and executing penetration tests. The adventure begins with an insightful 'Introduction' that sets the stage for the captivating exploration of surveying targets, selecting attack vectors, and employing cutting-edge pen testing tools. As you delve into the intricacies of ethical hacking, each section unfolds like a cyber espionage thriller, providing you with the skills to safeguard digital landscapes. Learning Outcomes Master the foundational principles of ethical hacking. Develop proficiency in planning and scoping penetration tests. Acquire the art of surveying and selecting potential targets. Navigate diverse attack vectors with strategic prowess. Utilize a comprehensive toolkit of pen testing tools effectively. Why choose this CompTIA PenTest+ (Ethical Hacking) course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this CompTIA PenTest+ (Ethical Hacking) course for? Tech enthusiasts eager to dive into the world of ethical hacking. Cybersecurity enthusiasts seeking hands-on penetration testing skills. IT professionals aiming to enhance their cybersecurity expertise. Students pursuing a career in ethical hacking or penetration testing. Anyone fascinated by the dynamic landscape of cybersecurity. Career path Ethical Hacker: £40,000 - £60,000 Penetration Tester: £45,000 - £70,000 Cybersecurity Analyst: £35,000 - £50,000 Security Consultant: £50,000 - £80,000 Information Security Manager: £60,000 - £90,000 Chief Information Security Officer (CISO): £80,000 - £120,000 Prerequisites This CompTIA PenTest+ (Ethical Hacking) course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This CompTIA PenTest+ (Ethical Hacking) course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Introduction Introduction 00:09:00 Section 02: Planning and Scoping Planning a Pen Test 00:09:00 Rules of Engagement 00:11:00 Resources and Budget 00:07:00 Impact and Constraints 00:05:00 Support Resources 00:13:00 Legal Groundwork 00:12:00 Scope Considerations 00:11:00 Lab Environment Setup 00:23:00 Project Strategy and Risk 00:09:00 Scope Vulnerabilities 00:14:00 Compliance-Based Assessments 00:05:00 Section 03: Surveying the Target Scanning and Enumeration 00:05:00 Scanning Demo 00:11:00 Packet Investigation 00:08:00 Packet Inspection Demo 00:06:00 Application and Open-Source Resources 00:12:00 Vulnerability Scanning 00:10:00 Vulnerability Scanning Demo 00:17:00 Target Considerations 00:16:00 Nmap Timing and Performance Options 00:07:00 Prioritization of Vulnerabilities 00:09:00 Common Attack Techniques 00:12:00 Credential Attacks 00:15:00 Weaknesses in Specialized Systems 00:18:00 Section 04: Select Your Attack Vector Remote Social Engineering 00:07:00 Spear Phishing Demo 00:10:00 In-Person Social Engineering 00:12:00 Network-Based Exploits 00:07:00 FTP Exploit Demo 00:08:00 Man-in-the-middle Exploits 00:07:00 Wireless Exploits 00:14:00 Application Exploits, Part 1 00:06:00 SQL Injection Demo 00:09:00 Application Exploits, Part 2 00:08:00 Application Exploits, Part 3 00:09:00 Cross-Site Scripting Demo 00:07:00 Code Vulnerabilities 00:17:00 Local Host Vulnerabilities 00:05:00 Privilege Escalation (Linux) 00:10:00 Privilege Escalation (Windows) 00:06:00 Misc. Privilege Escalation 00:08:00 Misc. Local Host Vulnerabilities 00:08:00 Physical Security 00:10:00 Post-Exploitation Techniques 00:11:00 Persistence and Stealth 00:11:00 Section 05: Selecting Pen Testing Tools Nmap Scoping & Output Options 00:21:00 Pen Testing Toolbox 00:07:00 Using Kali Linux 00:06:00 Scanners & Credential Tools 00:10:00 Code-Cracking Tools 00:05:00 Open-Source Research Tools 00:07:00 Wireless and Web Pen Testing Tools 00:11:00 Remote Access Tools 00:06:00 Analyzers and Mobile Pen Testing Tools 00:03:00 Other Pen Testing Tools 00:05:00 Using Scripting in Pen Testing 00:13:00 Bash Scripting Basics 00:15:00 Bash Scripting Techniques 00:10:00 PowerShell Scripts 00:04:00 Ruby Scripts 00:07:00 Python Scripts 00:06:00 Scripting Languages Comparison 00:11:00 Section 06: Reporting and Communication Writing Reports 00:16:00 Post-Report Activities 00:06:00 Mitigation Strategies 00:05:00 Communication 00:10:00 Assignment Assignment - CompTIA PenTest 00:00:00
Discover the essential knowledge and techniques to support others through emotional and psychological challenges with the Counselling Diploma - CPD Accredited 3 Courses Bundle. This online programme combines foundational counselling principles, life coaching strategies, and Cognitive Behavioural Therapy (CBT) methods, offering a well-rounded education designed for those keen to develop a deeper understanding of mental health and personal development. Delivered entirely online, the courses provide flexible learning that fits around your schedule without the need for physical attendance. Whether you are interested in broadening your expertise or exploring a new field, this bundle covers key theories and practices that shape modern counselling. You will gain insights into human behaviour, effective communication techniques, and the structure of CBT, all within a framework designed to enhance your confidence in guiding others. Suitable for beginners and those seeking professional growth alike, this course set is CPD accredited to ensure recognised and valuable learning outcomes. These comprehensive courses are available in this Counselling Diploma - CPD Accredited 3 Courses Bundle Course 01: Counselling Diploma Course 02: Life Coaching and Counselling Course 03: Online CBT (Cognitive Behavioural Therapy) Course **Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Developed by qualified professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Counselling Diploma Module 01 : Counselling and Counsellors Module 02 : Theories and Models of Counselling (Part 1) Module 03 : Theories and Models of Counselling (Part 2) Module 04 : Legal, Cultural and Ethical Issues in Professional Counselling Module 05 : Forms of Psychotherapy Module 06 : Engaging and Assessing the Patients Module 07 : Helping the Client in Crisis Module 08 : Crisis Intervention Module 09 : Low Intensity CBT Treatment Module 10 : Medication and Therapy in the Treatment of Mental Illness Module 11 : Communication Skills and Empathy in Counselling Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Counselling Diploma - CPD Accredited 3 Courses Bundle bundle course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Counselling Diploma - CPD Accredited 3 Courses Bundle course, you will qualify for the CPD Certification Service (CPD UK) certified certificate from Training Express. Disclaimer: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. Why Choose The CPD Certification Service Accredited Course? With 25 years of experience in the Continuous Professional Development sector, CPD Certification Service (CPD UK) is the leading CPD accreditation organisation in the UK, working across all industry sectors. The CPD Certification Service provides recognised independent CPD accreditation compatible with global CPD requirements. Hundreds and thousands of professionals recognise the CPD Certified symbol as the qualitative benchmark that reflects and sets the industry standards. CPD UK evaluates learning activities to the highest standards and courses are certified against the universally accepted structured checklist. CPD 30 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Counselling Diploma - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Counselling Diploma - CPD Accredited 3 Courses Bundle training.