374 Courses delivered On Demand

Discover the power of social sensitivity in the workplace, a vital skill that enables you to understand and respect your colleagues' emotions, needs, and perspectives. This course provides actionable insights on cultivating social sensitivity to boost communication, empathy, and collaboration within your team. Develop the skills to build strong relationships, resolve conflicts, and foster a more cohesive and productive work environment, ultimately leading to improved teamwork and overall workplace success. Learning Objectives Define how social sensitivity in the workplace determines a group's ability to reach their goals.;Implement practical strategies for improving social sensitivity within oneself and among team members to enhance overall team success.;Identify the three key factors associated with a group's collective intelligence including the role of social sensitivity, balanced participation in conversations, and gender diversity.

Unlock the secrets of powerful communication with our masterclass on Mastering the Art of Hypnotic Language. Designed for therapists, coaches, leaders, and anyone interested in enhancing their influence, this course delves into the intricate techniques of hypnotic speech used to guide listeners into a receptive, trance-like state.

🚀 Unlock the Power of Collaboration with Microsoft Teams Course! 🚀 Are you ready to revolutionize the way your team works together? Look no further than our comprehensive Microsoft Teams course! 🌟 In today's fast-paced digital landscape, effective collaboration is the cornerstone of success for any organization. Whether you're a seasoned professional or a newcomer to the workforce, mastering Microsoft Teams is essential for staying ahead of the curve. 💼   🔥 Benefits of Taking Our Microsoft Teams Course: Boost Productivity: Discover how to streamline communication and project management with Microsoft Teams' suite of features. Say goodbye to endless email chains and hello to real-time collaboration! Enhanced Efficiency: Learn how to leverage Teams' integrations with other Microsoft Office applications to centralize your workflow. From document sharing to video conferencing, everything you need is at your fingertips. Remote Work Readiness: In today's remote-friendly environment, the ability to collaborate effectively from anywhere is invaluable. Our course equips you with the skills to thrive in the era of remote work. Improved Communication: Break down silos and foster a culture of transparency within your team. From chat channels to threaded conversations, Microsoft Teams keeps everyone in the loop. Customizable Solutions: Tailor Microsoft Teams to suit your team's unique needs with custom channels, tabs, and apps. Our course teaches you how to make Teams work for you! Stay Organized: Say goodbye to scattered files and disjointed communications. Learn how to organize projects and files seamlessly within the Teams environment. Professional Development: Investing in your skills is the key to advancing your career. By mastering Microsoft Teams, you'll position yourself as a valuable asset to any organization.   💼 Who is this for? Business Professionals: Whether you're a manager leading a team or an individual contributor, Microsoft Teams can revolutionize the way you work. Entrepreneurs: Build a strong foundation for collaboration within your startup or small business with Microsoft Teams. Students and Educators: Enhance group projects and classroom collaboration with the powerful tools offered by Microsoft Teams. Remote Workers: Stay connected and productive from anywhere with the remote-friendly features of Microsoft Teams.   🛠️ Career Path: Project Managers: Mastering Microsoft Teams can elevate your project management skills and make you indispensable in the eyes of employers. Administrative Professionals: Become the go-to expert for streamlining communication and organization within your office environment. IT Professionals: Gain valuable skills in implementing and managing Microsoft Teams for organizations of all sizes. Sales and Marketing Professionals: Collaborate seamlessly with your team to drive results and exceed targets. Human Resources: Utilize Microsoft Teams to facilitate employee communication, training, and development initiatives.   Don't miss out on the opportunity to take your collaboration skills to the next level. Enroll in our Microsoft Teams course today and unleash your team's full potential! 💻🌐   FAQ (Frequently Asked Questions) for Microsoft Teams Q1: What is Microsoft Teams? Microsoft Teams is a collaboration platform that brings together chat, video meetings, file storage, and integration with other Microsoft 365 applications into one unified interface. It allows teams to communicate and collaborate in real-time, whether they're in the same office or spread across different locations. Q2: How can I access Microsoft Teams? Microsoft Teams can be accessed through various platforms, including desktop applications for Windows and Mac, web browsers, and mobile apps for iOS and Android devices. Users can sign in using their Microsoft 365 account credentials provided by their organization or create a new account if needed. Q3: What features does Microsoft Teams offer for communication and collaboration? Microsoft Teams offers a wide range of features to facilitate communication and collaboration within teams. These include instant messaging, audio and video conferencing, screen sharing, file sharing and co-authoring, integration with Microsoft Office apps, channels for organizing conversations and files by topic, and the ability to add external guests to meetings and channels. Q4: How can I organize and manage teams and channels in Microsoft Teams? In Microsoft Teams, users can create teams to bring together people with a common goal or project. Within each team, users can create channels to organize conversations and files by topic, department, or project. Team owners have the ability to add or remove members, manage permissions, and customize settings for each team and channel. Q5: Is Microsoft Teams secure for business use? Microsoft Teams prioritizes security and compliance to protect sensitive information and ensure data privacy. It offers features such as multi-factor authentication, encryption of data in transit and at rest, compliance with industry standards and regulations, and administrative controls for managing user access and permissions. Additionally, Microsoft regularly updates Teams with security enhancements and patches to address any potential vulnerabilities. Course Curriculum Module 1 Introduction to Microsoft Teams Introduction to Microsoft Teams 00:00 Module 2 Communication and Collaboration Communication and Collaboration 00:00 Module 3 Managing Meetings Managing Meetings 00:00

How to Get in Front of Conflict Before it Gets in Front of You When the Marine Corps plots a critical incident on a timeline going from left to right, the conflict itself is referred to as 'bang.' What happens to the right of that on the timeline is where the fighting begins; where you WANT to be is on the left - where preparation and enhanced observation skills can combine to help prevent the conflict from occurring. As project professionals, our trenches look a little different than those of the Marines, but our conflict timelines-and the skillsets that can get us in front of workplace conflict-are strikingly similar. In this presentation, we will explore many facets of conflict, including which types to stimulate and which types to minimize in order to keep your teams innovating and collaborating. Drawing on her experience working in conflict and post-conflict zones, Christa will provide insight into: recognizing physiological cues of discomfort; anticipating interpersonal conflict before it occurs; de-escalating emotional situations; mastering difficult conversations; and mediating interpersonal conflict to create a positive outcome. Translating critical scientific findings from an elite Marine Corps training program into the language of projects, she will share tools and techniques aimed to keep you and your projects well to the 'left of bang.'

Telephone Etiquette Certification Talking on the phone is an unavoidable aspect of working life. Regardless of your position, there is a good chance that you spend at least part of your day on the phone. Those who work in frontline positions, such as receptionists and customer service staff, may find that they spend a significant amount of time dealing with customers and clients over the phone. As a result, understanding proper phone etiquette is a vital part of any job. This course goes into detail regarding proper telephone etiquette, including an explanation as to why it is such an important skill to master. We begin by giving you the basics behind taking phone calls at work, including the tone that you should strive to use and a few tips on how to achieve it. Next, we discuss the crucial communication skills that you must master in order to always have successful telephone conversations. Without learning these communication skills, your callers may feel disrespected and may seek out similar services or products from a competitor. Finally, we discuss difficult calls. Despite you being polite, they are an unavoidable aspect of most frontline positions. Learning a few essential skills can help you diffuse such a tough situation. You Will Learn: The role that the telephone plays in the modern workplace, and why telephone etiquette is still important How to prepare your 'telephone voice', so that your callers can take you seriously, while also feeling respected The importance of an informative greeting What not to say when you are on the phone The five key aspects of active listening Benefits of Taking this Course Being more confident when you or your frontline staff answer the phone Learning how to make your customers feel welcome at your company from their first point of contact Learning the three steps involved in dealing with a difficult caller Understanding the importance of empathy Learning tips and tricks on how to make any call easier

Description Make your communication speed up with the communication and teamwork hub Microsoft Team which is considered as the best hub for every type of teamwork. Microsoft Teams Essential Training course teaches you how to use Microsoft Teams to collaborate more flawlessly. Microsoft Teams is the digital hub that brings together colleagues, conversations, content, assignments, and apps in one place. Microsoft Teams can be used by anyone including businessmen, educational instructor, or more. Students can use it for group projects while the teacher can use it for the collaborative classroom. The course shows you how to enable the app, sign in on a computer or mobile device. Then you will learn how to connect with team members, initiate new conversations, organize video and audio conferences with the Meetings feature. Finally, the course shows you the techniques of sharing files with Microsoft Teams. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Teams Essential Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Teams Essential Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. LESSON: 01 TOPIC A Getting Started with Microsoft Teams 00:15:00 TOPIC B Using Channels 00:15:00 TOPIC C Posting Messages 00:15:00 TOPIC D Getting Help with Microsoft Teams 00:15:00 LESSON: 02 TOPIC A Managing Messages 00:15:00 TOPIC B Doing More with Messages 00:15:00 TOPIC C Managing Files in a Channel 00:15:00 TOPIC D Using the Wiki 00:15:00 LESSON: 03 TOPIC A Using Chat (Part 1) 00:15:00 TOPIC B Using Chat (Part 2) 00:15:00 TOPIC C Managing Meetings 00:15:00 Topic D Managing Files in Teams 00:15:00 LESSON: 04 TOPIC A Customizing Channels 00:15:00 TOPIC B Adding Tabs to a Channel 00:15:00 TOPIC C Adding Connectors to a Channel 00:15:00 LESSON: 05 TOPIC A Managing Your Teams Profile 00:15:00 TOPIC B Managing Teams 00:15:00 TOPIC C Adding Apps and Bots 00:15:00 LESSON LABS 00:15:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

The 'Double Your Assertiveness, Confidence & Communication Skills' course is designed to help participants develop strong assertiveness, confidence, and effective communication abilities. It covers essential topics such as assertive body language, providing and receiving feedback, expressing oneself, handling conflicts and challenging situations, and managing negative emotions during conversations. Learning Outcomes: Understand the concept of assertiveness and its importance in communication. Identify and embrace individual rights and beliefs to boost self-confidence. Improve body language and non-verbal cues to communicate assertively. Utilize assertiveness feedback cards for self-assessment and improvement. Enhance public speaking skills, idea sharing, and opinion expression. Develop the ability to give constructive feedback to others. Handle negative feedback, criticism, and defend oneself confidently. Learn to say no assertively when necessary. Effectively deal with conflicts and challenging interpersonal situations. Manage negative emotions and discomfort during conversations with others. Why buy this Double Your Assertiveness, Confidence & Communication Skills? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Double Your Assertiveness, Confidence & Communication Skills there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Double Your Assertiveness, Confidence & Communication Skills course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Double Your Assertiveness, Confidence & Communication Skills does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Double Your Assertiveness, Confidence & Communication Skills was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Double Your Assertiveness, Confidence & Communication Skills is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Double Your Assertiveness, Confidence & Communication Skills What You Will Learn 00:03:00 What Is Assertiveness Part 1 00:04:00 What Is Assertiveness Part 2 00:05:00 Your Rights And Beliefs 00:07:00 Assertive Body Language 00:07:00 Assertiveness Feedback Cards 00:03:00 Express Yourself: Speak Up, Share Your Ideas & Opinions, Express W 00:16:00 Provide Helpful Feedback To Others 00:07:00 Receive Negative Feedback, React & Defend Yourself When Criticized 00:10:00 Learn To Say No 00:06:00 Deal With Conflicts, Deal With Confrontation, Challenging Situations 00:11:00 Reduce Negative Emotions & Discomfort When Talking To People 00:09:00

Course Overview  The 3 Minute Spanish - Course 2 course is designed to help students master everyday Spanish, covering basic fundamentals such as common phrases and conversation starters, pronunciation, grammar and listening. This course is to help learners familiarise with the structure of the Spanish language, to gain the ability to take part in day-to-day conversations in Spanish with confidence. Whether you have little or no knowledge of Spanish, our instructor-led training lessons will help you to learn Spanish in the most effective and engaging way. You will be introduced to a number of practical exercises, covering key topics such as introducing yourself, asking for directions and booking a taxi.  On completion, you will have the confidence and skills to make small talk in Spanish, with a broader vocabulary and new phrases to use for everyday situations. You will also be fully equipped to progress to our Level 3 course. What you'll learn Further develop the skills that you learned in course 1 Learn everyday phrases and conversation starters Gain a better understanding of the structure of the Spanish language Understand how to tell the time in Spanish Familiarise with Spanish grammar rules and linguistic features Develop your vocabulary to be able to participate in basic conversations Become a more confident speaker and improve your pronunciation Sharpen your ability to listen in Spanish and understand what's being said Who is This course for? This course is suitable for beginners and those who have a very basic knowledge of Spanish. It is ideal for anyone who wants to improve their vocabulary and gain confidence and understanding to participate in everyday conversations. Career Path Spanish is the second most common language in the world, and being able to speak Spanish as a foreign language is a highly desired business skill. On successful completion of this course, learners can go on to study Level 3 Spanish, working their way up to complete fluency. Career opportunities include teaching and translating. Introduction Spanish - Course 2 Introduction 00:01:00 Lesson 10 Spanish - Lesson 10a 00:03:00 Spanish - Lesson 10b 00:03:00 Spanish - Lesson 10c 00:03:00 Spanish - Lesson 10d 00:03:00 Spanish - Lesson 10e 00:03:00 Spanish - Lesson 10f 00:03:00 Spanish - Lesson 10g 00:03:00 Spanish - Lesson 10h 00:03:00 Lesson 11 Spanish - Lesson 11a 00:03:00 Spanish - Lesson 11b 00:03:00 Spanish - Lesson 11c 00:03:00 Spanish - Lesson 11d 00:03:00 Spanish - Lesson 11e 00:03:00 Spanish - Lesson 11f 00:03:00 Spanish - Lesson 11g 00:05:00 Lesson 12 Spanish - Lesson 12a 00:03:00 Spanish - Lesson 12b 00:03:00 Spanish - Lesson 12c 00:03:00 Spanish - Lesson 12d 00:03:00 Spanish - Lesson 12e 00:03:00 Spanish - Lesson 12f 00:03:00 Spanish - Lesson 12g 00:03:00 Spanish - Lesson 12h 00:03:00 Spanish - Lesson 12i 00:05:00 Lesson 13 Spanish - Lesson 13a 00:03:00 Spanish - Lesson 13b 00:03:00 Spanish - Lesson 13c 00:03:00 Spanish - Lesson 13d 00:03:00 Spanish - Lesson 13e 00:03:00 Spanish - Lesson 13f 00:03:00 Spanish - Lesson 13g 00:03:00 Spanish - Lesson 13h 00:03:00 Spanish - Lesson 13i 00:03:00 Lesson 14 Spanish - Lesson 14a 00:03:00 Spanish - Lesson 14b 00:03:00 Spanish - Lesson 14c 00:03:00 Spanish - Lesson 14d 00:03:00 Spanish - Lesson 14e 00:03:00 Spanish - Lesson 14f 00:03:00 Spanish - Lesson 14g 00:03:00 Spanish - Lesson 14h 00:03:00 Spanish - Lesson 14i 00:03:00 Lesson 15 Spanish - Lesson 15a 00:03:00 Spanish - Lesson 15b 00:03:00 Spanish - Lesson 15c 00:03:00 Spanish - Lesson 15d 00:03:00 Spanish - Lesson 15e 00:03:00 Spanish - Lesson 15f 00:03:00 Spanish - Lesson 15g 00:03:00 Spanish - Lesson 15h 00:03:00 Spanish - Lesson 15i 00:03:00 Spanish - Lesson 15j 00:03:00 Spanish - Lesson 15k 00:03:00 Spanish - Lesson 15l 00:04:00 Lesson 16 Spanish - Lesson 16a 00:03:00 Spanish - Lesson 16b 00:03:00 Spanish - Lesson 16c 00:03:00 Spanish - Lesson 16d 00:03:00 Spanish - Lesson 16e 00:03:00 Spanish - Lesson 16f 00:03:00 Spanish - Lesson 16g 00:03:00 Spanish - Lesson 16h 00:03:00 Spanish - Lesson 16i 00:04:00 Lesson 17 Spanish - Lesson 17a 00:03:00 Spanish - Lesson 17b 00:03:00 Spanish - Lesson 17c 00:03:00 Spanish - Lesson 17d 00:03:00 Spanish - Lesson 17e 00:03:00 Spanish - Lesson 17f 00:03:00 Spanish - Lesson 17g 00:03:00 Spanish - Lesson 17h 00:03:00 Spanish - Lesson 17i 00:03:00 Spanish - Lesson 17j 00:04:00 Lesson 18 Spanish - Lesson 18a 00:03:00 Spanish - Lesson 18b 00:03:00 Spanish - Lesson 18c 00:03:00 Spanish - Lesson 18d 00:03:00 Spanish - Lesson 18e 00:03:00 Spanish - Lesson 18f 00:03:00 Spanish - Lesson 18g 00:03:00 Spanish - Lesson 18h 00:04:00 Spanish - Lesson 18i 00:04:00

🌟 Unlock the Power of Strategic Human Resource Leadership 🌟   Are you ready to elevate your HR leadership skills to new heights? Dive into our comprehensive online course, 'Strategic Human Resource Leadership,' designed to empower you with the expertise and tools necessary to navigate the complex dynamics of modern workplaces.   🚀 What To Expect and About Me (Module 01) Get started on your journey by understanding the course structure and get acquainted with the instructor. Gain insights into what lies ahead and set the foundation for your transformative learning experience. 🔍 Management vs Coaching (Module 02) Discover the nuanced differences between management and coaching techniques. Learn how to effectively blend these approaches to foster a culture of mentorship, growth, and productivity within your team. 🌐 Unveiling the Essence of Culture (Module 03) Delve into the intricate layers of organizational culture and understand its profound impact on employee engagement, productivity, and retention. Learn how to identify, shape, and leverage culture to drive success. ️ Cultivating a Culture of Fairness (Module 04) Explore strategies to establish and nurture a fair and inclusive work environment. Discover practical approaches to mitigate biases and promote fairness across all facets of your organization. 🤝 Welcoming New Starters (Module 05) Master the art of onboarding new employees effectively. Create a welcoming and empowering environment that sets the stage for long-term success and integration within your team. 📈 Mastering Performance Evaluations (Module 06) Learn proven techniques to conduct insightful and constructive performance evaluations. Gain the skills to provide feedback that inspires growth and enhances employee performance. 👂 The Power of Being a Great Listener (Module 07) Unlock the secrets of active listening and its impact on fostering trust, understanding, and collaboration. Elevate your communication skills to become a more empathetic and effective leader. ❌ Stupid Things NOT To Say To Your Team (Module 08) Avoid common pitfalls in communication. Discover phrases and approaches that can hinder team morale and learn alternative, empowering communication strategies. 🛠️ Handling Mistakes: Your Team Made A Mistake (Module 09) Equip yourself with effective strategies to address and navigate team mistakes. Learn how to turn setbacks into opportunities for growth and improvement. 💬 Mastering Crucial Conversations (Module 10) Hone your ability to navigate challenging discussions with finesse. Gain confidence in addressing critical issues and conflicts while preserving relationships and fostering positive outcomes. Join us on this transformative journey and become the visionary HR leader your organization needs! Enroll now and unlock your potential to drive positive change and foster a thriving workplace culture. Your strategic HR leadership awaits!   Enroll today and start your journey toward becoming a Strategic HR Leader! 🚀✨ Course Curriculum Advanced People Management Culture of Fairness 00:00 Welcoming New Starters 00:00 Mastering Performance Evaluations 00:00 How To Be A Great Listener 00:00 Stupid Things NOT To Say To Your Team 00:00 Your Team Made A Mistake 00:00 Mastering Crucial Conversations 00:00 When to Fire Someone 00:00

Embarking on a journey into the captivating realm of the Portuguese language can be both enriching and thrilling. The 'Portuguese Language Course for Beginners' offers novices an intriguing gateway into one of the world's most spoken languages, bridging continents from Europe to South America. Through interactive sessions, learners will delve into the foundational grammar, vocabulary, and pronunciations that form the cornerstone of Portuguese, unveiling the beauty of communication in a language that resonates with history, culture, and passion. Learning Outcomes Comprehend basic Portuguese vocabulary and its proper usage. Decode the foundational grammar structures of the Portuguese language. Perfect pronunciation techniques to enhance clarity in conversations. Engage in elementary conversations using day-to-day phrases. Understand the cultural nuances embedded within the language. Why buy this Portuguese Language Course for Beginners course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Portuguese Language Course for Beginners there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Portuguese Language Course for Beginners course for? Absolute beginners with a zest to learn a new language. Travellers planning to visit Portuguese-speaking regions. Business professionals aiming to expand their linguistic horizons. Students pursuing global studies or international relations. Culture enthusiasts eager to dive into the Portuguese ethos. Prerequisites This Portuguese Language Course for Beginners does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Portuguese Language Course for Beginners was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Translator (Portuguese-English): £25,000 - £35,000 Travel Consultant focusing on Portuguese destinations: £20,000 - £28,000 Bilingual Customer Support Representative: £22,000 - £30,000 International Sales Representative: £28,000 - £40,000 Language Teacher (Portuguese): £24,000 - £32,000 Foreign Affairs Officer: £27,000 - £38,000 Course Curriculum Section 01: Lesson 1 Lesson 1a 00:03:00 Lesson 1b 00:03:00 Lesson 1c 00:04:00 Section 02: Lesson 2 Lesson 2a 00:04:00 Lesson 2b 00:03:00 Lesson 2c 00:05:00 Lesson 2d 00:05:00 Lesson 2e 00:01:00 Section 03: Lesson 3 Lesson 3a 00:04:00 Lesson 3b 00:03:00 Lesson 3c 00:04:00 Lesson 3d 00:04:00 Lesson 3e 00:03:00 Lesson 3f 00:03:00 Section 04: Lesson 4 Lesson 4a 00:03:00 Lesson 4b 00:03:00 Lesson 4c 00:03:00 Lesson 4d 00:03:00 Lesson 4e 00:03:00