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Our Business Management - Level 2 course is designed by the relevant industry experts so that you can gain excellent theoretical and practical knowledge and skills in business management. In modern businesses, the business administrator or business manager is the key person who contributes effectively to the organisation's success and is considered a leader in contemporary management approaches. This course is designed in such a way to provide candidates with effective knowledge and essential skills that are in demand in modern organisations. This Business Management - Level 2 course will teach you more about what it takes to be a manager and business analyst. Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The Business Management - Level 2 course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers' roles in all of these operations. Furthermore, through thiscourse, you will learn how teams are formed within an organisation and effectively managed. Learning Outcomes After completing this Business Management - Level 2 course, the learner will be able to: Gain a thorough understanding of Business Management. Understand the basic concepts of Human Resource Management. Understand the basic concepts of Customer Relationship Management. Understand the basic concepts of Performance Management. Understand the basic concepts of Risk Management. Why Choose this Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Business Management - Level 2 Bundle Course Course 01: Level 7 Life Coaching Course 02: Level 7 Business Management Course Course 03: Level 7 Diploma in Leadership and Management Course 04: Level 7 Diploma in Operations Management Course 05: Level 4 Time Management Course Course 06: Level 5 Negotiation Skills Course Course 07: Level 7 Diploma in Facilities Management Course ***Other Benefits of this Bundle Course Free 7 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Business Management - Level 2 course] ***Business Management - Level 2*** Detailed course curriculum of Business Management - Level 2 Module 01: An Overview of Business Management Module 02: Fundamental Concepts of Human Resource Management Module 03: Fundamental Concepts of Customers Relationship Management Module 04: Fundamental Concepts of Performance Management Module 05: Fundamental Concepts of Risk Management ---------------- Assessment Method After completing each module of the Business Management - Level 2 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Business Management - Level 2 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Business Management - Level 2 The course is ideal for individuals interested in business management and learning more about the business world and its administration. Requirements *Business Management - Level 2 There are no specific requirements for this Level 2 Certificate in Business Management course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Transport is the lifeblood of the economy. It moves goods and people around, and it is essential for businesses to operate efficiently. Aspiring transport managers can now acquire the scientific information and skills they need to succeed in this in-demand field. This transport manager Training bundle course covers all the essential topics, from transportation management systems to health and safety. Learning outcomes of Transport Manager Training Bundle: Gain a comprehensive understanding of Transport Manager career Learn how to use transport management systems Develop a transportation management strategy Understand road freight transport laws and permits Master rail and transport management Become proficient Transport Manager for ports and inland waters Acquire expertise in transport management for airlines Stay up-to-date on trends, challenges, and best practices in transport management Understand the importance of transport management and health and safety This Transport Manager Training Bundle Consists of the following Premium courses: Course 01: Transport Manager Course Course 02: Import/Export Processing Course 03: Logistic Management Course 04: Supply Chain Management Course 05: Operations Management Course 06: Purchasing & Procurement Course - Level 3 Course 07: Warehouse Course 08: Vehicle Routing Problem with Spreadsheet Course 09: Diploma in Lean Process and Six Sigma Course 10: Spill Management Training Course 11: Driver Safety Awareness Certificate Course 12: Car Mechanic and Repair Training Course 13: Effective Communication Skills Diploma Course 14: Emergency First Aid and Incident Management at Work Enrol in this Transport Manager Training Bundle today and take your career to the next level! This Transport Manager Training bundle course is a comprehensive program that provides students with the knowledge and skills they need to succeed in the transport management field. This Transport Manager Training bundle course covers a wide range of topics, including transportation management systems, transportation management strategy, road freight transport laws and permits, rail and transport management, transport management for ports and inland waters, transport management for airlines, trends, challenges, and best practices in transport management, and transport management and health and safety. The Curriculum of Transport Manager Training Bundle Course 01: Transport Manager Course Module 01: Introduction to Transport Management Module 02: Transport Management Systems (TMS) Module 03: Transportation Management Strategy Module 04: Road Freight Transport Laws and Permits Module 05: Rail and Transport Management Module 06: Transport Management for Ports and Inland Waters Module 07: Transport Management for Airlines Module 08: Trends, Challenges and Best Practices in Transport Management Module 09: Transport Management and Health and Safety =========>>>>> And 13 More Transport Manager related Courses <<<<<========= How will I get my Certificate of Transport Manager Training Bundle? After successfully completing this Transport Manager Training bundle course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Enrol in the Transport Manager Training bundle course today and start your journey to a successful career in transport management! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Transport Manager Training Bundle Students who are interested in a career in transport management Working professionals who want to advance their careers in transport management Entrepreneurs who want to start their own transport businesses Requirements Our Transport Manager Training bundle course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Transport Manager Training bundle course will increase the value of your CV and open you up to multiple job sectors. Transport manager: £30,000 - £60,000 Fleet manager: £35,000 - £70,000 Logistics manager: £40,000 - £80,000 Supply chain manager: £45,000 - £90,000 Operations manager: £50,000 - £100,000 Safety manager: £55,000 - £110,000 Compliance manager: £60,000 - £120,000 Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Transport Manager Course) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Transport Manager Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Are you ready to step into the dynamic world of event management and take your career to new heights? Our comprehensive Level 7 Event Management course is designed to equip you with the essential skills and knowledge needed to thrive in this fast-paced industry. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the Level 7 Event Management course, learners will gain comprehensive knowledge and skills essential for organizing successful events. They will understand the intricacies of event planning from start to finish, including invitation strategies and the critical steps involved in planning. The role of event planners will be explored, focusing on decision-making under pressure and maintaining personal effectiveness. Learners will also delve into managing food and beverage operations, ensuring food safety and hygiene standards are met in catering. The course covers crucial aspects like event security, effective event marketing, and creating appealing event decorations. Furthermore, learners will grasp the importance of effective communication in event management and learn methods for handling cleaning and waste disposal during and after events. Overall, this curriculum equips learners with the expertise needed to handle various aspects of event management professionally and efficiently. Course Curriculum Module 01: Invitation to the Event Module 02: Steps to Plan an Event Module 03: Role of an Event Planner Module 04: Personal Level Decision making Under Stress Module 05: Management of Food and Beverage Operations Module 06: Food Safety in Catering Module 07: Food Safety and Hygiene Module 08: Events and Clients Module 09: Event Security Module 10: Event Marketing Module 11: Event Decorations Module 12: Event Classification Module 13: Effective Communication Module 14: Cleaning and Waste Disposal Module 15: Catering at Events Learning Outcomes: Understand event planning fundamentals and invitation protocols. Apply stress management techniques in event decision-making processes. Demonstrate knowledge of food and beverage operations management. Implement food safety and hygiene practices in catering settings. Develop effective event marketing strategies and client management skills. Execute event security measures and manage event decorations effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Level 7 Event Management 3:46:07 1: Module 01: Invitation to the Event 15:11 2: Module 02: Steps to Plan an Event 16:55 3: Module 03: Role of an Event Planner 18:33 4: Module 04: Personal Level Decision making Under Stress 19:15 5: Module 05: Management of Food and Beverage Operations 14:07 6: Module 06: Food Safety in Catering 15:44 7: Module 07: Food Safety and Hygiene 11:23 8: Module 08: Events and Clients 10:44 9: Module 09: Event Security 09:21 10: Module 10: Event Marketing 19:11 11: Module 11: Event Decorations 13:20 12: Module 12: Event Classification 16:25 13: Module 13: Effective Communication 18:55 14: Module 14: Cleaning and Waste Disposal 13:06 15: Module 15: Catering at Events 12:57 16: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to excel in event management roles. Event planners seeking to enhance their operational skills. Catering professionals interested in expanding their career opportunities. Marketing professionals aiming to specialize in event promotion. Security personnel looking to transition into event security management. Career path Event Coordinator Event Manager Catering Manager Marketing Executive (Events) Security Manager Food and Beverage Supervisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the potential of your warehouse operations with our comprehensive training programme designed to transform your approach to inventory and logistics. Dive deep into the intricate world of warehousing, where you will master everything from fundamental principles to advanced inventory management techniques. Our training will guide you through the essential functions of a warehouse management system, equipping you to tackle common challenges and leverage cutting-edge technology for superior performance. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Prepare to streamline your processes, enhance safety, and significantly reduce costs. Our course covers the full spectrum of warehouse management, from supply chain concepts and human resource management to the intricacies of inventory control and cost management. With a focus on boosting efficiency and optimising storage solutions, this programme is your gateway to achieving operational excellence. Embrace the future of warehouse management and lead your team to new heights of productivity and success. Course Curriculum Module 01: Fundamentals of Warehouse Management Module 02: Warehousing: Function, Benefits and Types of Warehousing Module 03: Core Functions Of A Warehouse Management System Module 04: Challenges Of Warehouse Management Module 05: Technology In The Warehouse Module 06: Supply Chain Management Concepts Module 07: Managing Warehouse Inventory Module 08: Processes In Warehousing Module 09: Managing Warehouse Inventory Module 10: Organize the Storage of Inventory in a Warehouse Module 11: Inventory Management Techniques Module 12: Inventory Control Flow of Processing Module 13: Logistics and Supply Chain In A Warehouse Module 14: The Role Of Human Resource management In A Warehouse Module 15: Warehouse Safety Module 16: Warehouse Cost Management Module 17: Improve Warehouse Efficiency and Reduce Costs Learning Outcomes Understand the fundamentals of warehouse management and its key functions. Identify different types and benefits of warehousing systems. Analyse core functions of warehouse management systems effectively. Address challenges in warehouse management with strategic solutions. Integrate technology to enhance warehouse operations and efficiency. Implement effective inventory management techniques and processes. CPD 10 CPD hours / points Accredited by CPD Quality Standards Warehouse Management Training 3:22:45 1: Module 01: Fundamentals of Warehouse Management 13:24 2: Module 02: Warehousing: Function, Benefits and Types of Warehousing 10:53 3: Module 03: Core Functions Of A Warehouse Management System 06:34 4: Module 04: Challenges Of Warehouse Management 10:25 5: Module 05: Technology In The Warehouse 22:25 6: Module 06: Supply Chain Management Concepts 08:46 7: Module 07: Managing Warehouse Inventory 04:20 8: Module 08: Processes In Warehousing 09:20 9: Module 09: Order Picking in the Warehouse 11:07 10: Module 10: Organize the Storage of Inventory in a Warehouse 03:55 11: Module 11: Inventory Management Techniques 09:09 12: Module 12: Inventory Control Flow of Processing 31:59 13: Module 13: Logistics and Supply Chain In A Warehouse 11:43 14: Module 14: The Role Of Human Resource management In A Warehouse 11:08 15: Module 15: Warehouse Safety 19:34 16: Module 16: Warehouse Cost Management 09:56 17: Module 17: Improve Warehouse Efficiency and Reduce Costs 06:07 18: CPD Certificate - Free 01:00 19: Leave A Review 01:00 Who is this course for? Individuals entering the logistics field. Warehouse supervisors seeking advanced knowledge. Supply chain managers enhancing their expertise. Entrepreneurs managing warehouse operations. Inventory coordinators improving inventory processes. Career path Warehouse Manager Inventory Control Specialist Logistics Coordinator Supply Chain Analyst Operations Manager Distribution Centre Supervisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

This course takes you through all the important topics of data structure and algorithms from scratch. You will learn how to solve real-world problems with linked lists, stacks, queues, sorting algorithms, and a lot more using Python.

Are you ready to embark on an enlightening journey of wisdom with the Import/Export bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Import/Export with Port Management & Supply Chain Management. Delve into eight immersive CPD Accredited courses, each a standalone course: Import/Export Port Management Diploma Supply Chain Management Logistic Management Operations Management International Law Commercial Management Tax Accounting Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Import/Export with Port Management & Supply Chain Management bundle illuminate your path to wisdom. The Import/Export with Port Management & Supply Chain Management bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Import/Export with Port Management & Supply Chain Management package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Import/Export bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Import/Export with Port Management & Supply Chain Management community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Import/Export bundle. Establish robust bases across each course nestled within the Import/Export bundle. Decipher intricate concepts through the articulate content of the Import/Export bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Import/Export bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Import/Export bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Import/Export bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Import/Export bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Import/Export bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Import/Export journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Import/Export bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Import/Export bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Step into the dynamic world of Chef & Catering Management with our comprehensive course. Learn the art of culinary excellence, master operational management, and gain a strong understanding of food safety laws. Stay ahead of industry trends and pave your way to becoming a leading culinary and catering manager.

Level 5 Diploma in Hospitality and Tourism Management Level 5 Hospitality Management course is a comprehensive online course that will provide you with a complete understanding of the Hospitality management sector and your key roles within it. This position of a hospitality manager requires a service-minded professional attitude. Enrol in our Level 5 Hospitality Management course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your professional development. Our Level 5 Hospitality Management course will help you arm yourself with the qualities you need to work towards your dream job in hospitality management. This Level 5 Diploma in Travel & Tourism is designed for anyone who wants to turn a lifelong passion for travel into a rewarding career. Through this Level 5 Diploma in Travel & Tourism course you will learn every aspect of the modern travel and tourism industry, Airlines, Airports and International Aviation, Tour Operations Management, the significance of successful distribution in tourism, human resource management in tourism, managing the countryside for tourism, information and communication technologies for tourism and much more. There has never been a better time to start or advance a career in the Level 5 Diploma in Hospitality and Tourism Management industry, so enrol in this Level 5 Diploma in Hospitality and Tourism Management today and become a part of this interesting industry. Why Choose This Level 5 Diploma in Hospitality and Tourism Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Main Course: Course 01: Level 5 Hospitality Management Course 02: Level 5 Travel & Tourism Management ***Other Benefits of Level 5 Diploma in Hospitality and Tourism Management Course *** Free 2 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Level 5 Diploma in Hospitality and Tourism Management Course] Level 5 Diploma in Hospitality and Tourism Management Course Curriculum Of Level 5 Hospitality Management Module 01: An Overview of the Hospitality Industry Module 02: Travel and Tourism Module 03: Forces Affecting Growth and Change in the Hospitality Industry Module 04: Understanding Marketing Management in Hospitality & Tourism Module 05: Understanding the Management of Food and Beverage Operations Module 06: Understanding Accounting in Hospitality Module 07: Restaurant Operations Module 08: Balance Sheet and the P&L Statement Module 09: Budgets Course Curriculum Of Level 5 Diploma in Travel & Tourism Module 01: An Overview of Travel & Tourism Module 02: The Accommodation Sector: Managing for Quality Module 03: Airlines, Airports and International Aviation Module 04: Tour Operations Management Module 05: Managing Tourism Distribution Module 06: Human Resource Management in Tourism Module 07: Marketing Management for Tourism Module 08: Strategy for Tourism Module 09: Managing Finance for Tourism Module 10: The Law and Tourism Module 11: Managing Urban Tourism Module 12: Managing the Countryside for Tourism: A Governance Perspective Module 13: Site and Visitor Management at Natural Attractions Module 14: Information and Communication Technologies for Tourism Module 15: Destination Marketing and Technology Module 16: Tourism and the Environment Module 17: International Tourism: The Management of Crisis Module 18: Ethics in Tourism Management Assessment Method of Level 5 Diploma in Hospitality and Tourism Management After completing each module of the Level 5 Diploma in Hospitality and Tourism Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 5 Diploma in Hospitality and Tourism Management After completing the MCQ/Assignment assessment for this Level 5 Diploma in Hospitality and Tourism Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Level 5 Diploma in Hospitality and Tourism Management Our entirely Level 5 Hospitality and Tourism Management programme offers vital teachings and industry insights to both beginners to the sector and current employees. Whether you want to get your first job in hospitality or advance to a higher level of leadership. Requirements Level 5 Diploma in Hospitality and Tourism Management There are no specific requirements for this Level 5 Hospitality and Tourism Management Course because it does not require any advanced knowledge or skills. Career path Level 5 Diploma in Hospitality and Tourism Management Candidates who finished our Level 5 Diploma in Hospitality and Tourism Management may pursue a wide range of vocations, including: Director of Maintenance Director of Marketing Director of Operations Director of Sales Travel agent Tour guide Holiday representative Accommodation booker Concierge manager Information clerk Tour and travel guide Certificates PDF Certificate Digital certificate - Included

The Logistics Management and Lean Production Principles course provides a comprehensive understanding of supply chain management, logistics, and lean production techniques. Participants will explore the evolution of the supply chain, aligning it with business strategy, and implementing sustainable supply chain strategies. Additionally, they will learn about lean production principles, including the Toyota Way and the Five Principles of Lean Business. Learning Outcomes: Understand the key concepts and principles of logistics management and supply chain operations. Identify the drivers that influence supply chain performance and develop strategies to align them with business objectives. Implement risk management techniques to mitigate potential disruptions in the supply chain. Evaluate and analyze supply chain data to make informed decisions and optimize efficiency. Apply lean production principles and practices to eliminate waste and improve productivity. Utilize the Toyota Way framework to foster a culture of continuous improvement and innovation. Identify and address complexities in production processes to enhance operational efficiency. Develop an improvement toolkit to implement lean practices and enhance overall organizational performance. Certification After studying the course materials of the Logistics Management and Lean Production Principles you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Professionals working in logistics, supply chain management, or operations. Individuals interested in learning about lean production principles and their application. Business owners and managers seeking to optimize their supply chain and production processes. Anyone looking to enhance their knowledge of logistics management and lean production. Prerequisites This Logistics Management and Lean Production Principles was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Logistics Manager: Oversee the entire supply chain process and optimize logistics operations. Supply Chain Analyst: Analyze data and develop strategies to improve supply chain performance. Lean Production Specialist: Implement lean principles and continuous improvement initiatives. Operations Manager: Manage production processes and optimize efficiency. Procurement Manager: Coordinate procurement activities to ensure a smooth supply chain flow. Course Curriculum Logistics Management and Lean Production Principles Logistics Manager Course Overview 00:05:00 Getting Started 00:05:00 The Evolution of the Supply Chain 00:10:00 The Basic Supply Chain Structure 00:15:00 Supply Chain Drivers 00:10:00 Aligning Your Supply Chain with Business Strategy 00:05:00 Managing Supply Chain Risks 00:05:00 Tracking and Evaluating Supply Chain Data 00:07:00 Troubleshooting Supply Chain Problems 00:05:00 Sharing Supply Chain Activities 00:05:00 Sustainable Supply Chain Strategies 00:05:00 Applying Lean Techniques to the Supply Chain 00:05:00 The Future of Supply Chain Management 00:05:00 Lean Production Module One - Getting Started 00:15:00 Module Two - Understanding Lean 00:08:00 Module Three - Liker's Toyota Way 00:08:00 Module Four - The TPS House 00:08:00 Module Five - The Five Principles of Lean Business 00:08:00 Module Six - The First Improvement Concept (Value) 00:41:00 Module Seven - The Second Improvement Concept (Waste) 00:07:00 Module Eight - The Third Improvement Concept (Variation) 00:14:00 Module Nine - The Fourth Improvement Concept (Complexity) 00:07:00 Module Ten - The Fifth Improvement Concept (Continuous Improvement) 00:11:00 Module Eleven - The Improvement Toolkit 00:09:00 Module Twelve - Wrapping Up 00:10:00