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Description Conflict is an inevitable part of working life. And it's not always bad. But, often, it is. It can be stressful, harm productivity, spoil working relationships, and lead to damaging behaviors. And, if you have any level of responsibility as a team leader, supervisor, or manager, fixing it may well be down to you. So you need the tools to deal with conflict at work. And this course will give you them. More than that, you'll learn how and why conflict arises, and how to minimize it before it takes hold. Here are the main topics you'll cover: The sources of conflict How to listen The effect of personalities on conflict The ways people resist imposed ideas The signs and stages of conflict escalation The steps for de-escalating conflict Strategies for resolving conflict Five ways to handle conflict How to recover a broken (workplace) relationship Ongoing Project: Your Conflict Log During the course, your project will be to keep and share aspects of your Conflict Log. You will create a record of your observations, successes, and struggles. Other students and your tutor will support you, endorse your successes, and help you with your questions. Prior Experience The only prior experience you need is daily life. If you've been a hermit or in long-term peaceful coexistence with all your fellow human beings, you won't need this course. However, the people who may find this most valuable are those who experience conflict in the workplace, and especially those in supervisory or management roles. Your Tutor Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small. We have you covered However, it's not all been plain sailing. Three times in 25 years, Mike has had to use his own 'Breakdown Routine' to the breakdown of a professional relationship. Three times it worked. And managers and leaders he has coached have used it with equal success. So, you see, we have you covered. This course will give you the tools to: Prevent conflict Reduce and reverse its escalation Handle full blown conflict and... recover from the effects of a conflict-induced relationship breakdown. What Will I Learn? Recognize the signs of conflict early, so you have a chance to stop it Reduce the incidence of conflict, by listening well Understand how conflict escalates, so you can stay calm and stop the escalation De-escalate conflict, so you bring your relationship back to normal Resolve conflict, using a variety of strategies and tactics Develop your resistance to being drawn into conflict Who is the target audience? Managers and supervisors at all levels Requirements No pre-requisites. If you're in the world of work, or soon to enter it, you're ready for this course. Introduction to Your Conflict Management Course Welcome to the Course Dealing 00:03:00 What are Conflict and Conflict Management? 00:03:00 Understand the Keys to Conflict The Rational and Irrational Sources of Conflict 00:03:00 The Effects of Respect on Conflict 00:04:00 How to Use Respect to Help Resolve Conflict 00:05:00 How Misunderstandings Arise... and the Solution How Communication Works 00:05:00 How we Listen: The Four Listening Levels 00:05:00 How to Listen Well 00:04:00 Personality Types in Conflict How Personality Types Conflict 00:02:00 How Specific Personalities Clash at Work 00:04:00 How to Avoid Personality Clash 00:02:00 Escalation of Conflict Resistance: It's Not Conflict... yet. 00:02:00 The Onion Model of Resistance 00:07:00 The Signs of Conflict Escalation 00:03:00 De-escalating Conflict The Strategies for Handling Conflict 00:06:00 Conflict De-escalation Process 00:03:00 Conflict Handling Modes - The Thomas-Kilmann Model 00:02:00 The Five Thomas-Kilmann Modes 00:06:00 Getting Help from a Third Party 00:05:00 How to Recover from a Broken (Professional) Relationship 00:05:00 Closing Section Good Conflict and Bad Conflict 00:04:00 The Secret to Avoiding Conflict 00:03:00

Course Description Get instant knowledge from this bite-sized Workplace First Aid Training Part - 1 course. This course is very short and you can complete it within a very short time. In this Workplace First Aid Training Part - 1 course you will get fundamental ideas of workplace first aid, the key strategy of incident management at work, primary survey and so on. Enrol in this course today and start your instant first step towards the introduction to workplace first aid. Learn faster for instant implementation. Learning outcome  Familiarise with workplace first aid Understand the legal framework for workplace first aid Gain in-depth knowledge of incident management at work Deepen your understanding of Primary Survey How Much Do First Aiders Earn? Senior - £34,000(Appx.) Average - £20,000(Appx.) Starting - £17,000(Appx.) Requirement Our Workplace First Aid Training Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Workplace First Aid Training Part - 1 Module 01: Introduction to Workplace First Aid 00:32:00 Module 02: Legal Framework for Workplace First Aid 00:24:00 Module 03: Incident Management at Work 00:30:00 Module 04: Primary Survey 00:16:00 Assignment Assignment - Workplace First Aid Training Part - 1 00:00:00

Overview Safeguarding Children from Abuse | Animated Online Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Safeguarding Children from Abuse | Animated Online Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 01 Hour studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Safeguarding Children from Abuse | Animated Online Course Module 01: Introduction to Safeguarding 00:05:00 Module 02: Child Abuse 00:06:00 Module 03: Grooming and child trafficking 00:06:00 Module 04: Risks and Risk Assessment 00:05:00 Module 05: Disclosure and Taking action 00:05:00

Overview Risk Assessment Training Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Risk Assessment Training Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: What is Risk Assessment? What is Risk Assessment? 00:10:00 Module 02: How to Manage Risks How to Manage Risks 00:14:00 Module 03: Risk Assessment Toolkit Risk Assessment Toolkit 00:09:00

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Overview Breaches in corporate information can cost companies millions, both in terms of financial loss and reputation damage. 'Workplace Confidentiality' is not just a course; it is a critical arsenal in equipping professionals with the knowledge and strategies to navigate this delicate terrain. Delve into the 'Introduction to Workplace Confidentiality', where the foundational concepts are laid bare, preparing you for the intricate nuances of 'Business Etiquette and Types of Confidentiality'. Understand deeply 'The Importance of Confidentiality' before diving into actionable strategies in 'Preventing Confidentiality Breach'. Finally, empower every employee with tools and techniques in 'How Employees Can Protect Confidential Information'.  Secure your place in this essential course and fortify your professional stature in the competitive corporate world. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Workplace Confidentiality. It is available to all students, of all academic backgrounds. Requirements Our Workplace Confidentiality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 6 sections • 6 lectures • 00:52:00 total length •Introduction to Workplace Confidentiality: 00:05:00 •Business Etiquette and Types of Confidentiality: 00:11:00 •The Importance of Confidentiality: 00:06:00 •Maintaining Confidentiality with Co-workers: 00:11:00 •Preventing Confidentiality Breach: 00:08:00 •How Employees Can Protect Confidential Information: 00:11:00

Overview: ***Limited Time Flash Sale*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £250 as a Gift! - Enrol Now! Tired of browsing and searching for a law course you are looking for? Can't find the complete law package that fulfils all your law needs? Then don't worry, as you have just found the law solution. Take a minute and look through this extensive law bundle that has everything you need to succeed in law. After surveying thousands of law students just like you and considering their valuable feedback, this all-in-one law bundle has been designed by law industry experts. We prioritized what law learners were looking for in a complete law package and developed this in-demand law course that will enhance your law skills and prepare you for the competitive law job market. Also, our law experts are available to answer your law queries and help you along your law learning journey. Advanced audio-visual law learning modules of these law courses are broken down into little chunks so that you can learn law at your own pace without being overwhelmed by too much law material at once. Furthermore, to help you showcase your law expertise, we have prepared a special gift of 1 hardcopy law certificate and 1 PDF law certificate for the title course, completely free of cost. These law certificates will enhance your law credibility and encourage possible law employers to pick you over the rest in the law field. This Law Bundle Consists of the following Premium courses: Course 01: International Law Course 02: Paralegal Training Course 03: Legal Advisor Training Course 04: English Law Course Course 05: Diploma in Human Rights Course 06: Diploma in Criminal Justice & Criminology Course 07: Criminal Law Course 08: GDPR Course 09: Anti-Money Laundering (AML) Training Course 10: UK Employment Law Course 11: Commercial Law Course 12: Business Law Course 13: Contracts Law UK Course 14: Health and Safety at Work and the Laws Course 15: Medical Law Course 16: Essentials of European Medical Device Regulations Course 17: Wills and Probate Law Course 18: Property law Course 19: Property Law and Taxation for Accountants and Lawyers Course 20: Cyber Law Online Course The Law bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Law expertise and essential knowledge, which will assist you in reaching your goal. Key Features of the Law Course: FREE Law Training CPD-accredited certificate Get a free student ID card with Law training (£10 applicable for international delivery) Lifetime access to the Law course materials The Law program comes with 24/7 tutor support Get instant access to this Law course Learn Law training from anywhere in the world The Law training is affordable and simple to understand The Law training is entirely online Enrol now in this Complete Law Bundle to advance your career, and use the premium study materials from Apex Learning. Description: Enrol in this Complete Law Bundle today and start your journey to become successful! ★★★ Course Curriculum of Complete Law Bundle ★★★ Course 01: International Law Module 01: Basics of International Law Module 02: Sources of International Law Module 03: International Law and Municipal Law Module 04: International Organisations Module 05: International Law of Human Rights Module 06: Private International Law Module 07: International Criminal Law Module 08: Law of Treaties Module 09: Territory and Jurisdiction Module 10: Law of the Sea Module 11: International Commercial Law Module 12: International Environmental Law =========>>>>> And 19 More Related Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £9.99*20 = £199.7) Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) So, enrol now in this Complete Law Bundle to kickstart your career! Who is this course for? Anyone from any background can enrol in this bundle. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Digital certificate - Included Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate Suppose you want to start a cleaning: cleaning business. In that case, this Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate course is full of tips and strategies for training employees, growing your client list, marketing your business online, and creating the perfect business plan. Learn the skills you need to advance your career and earn a Certificate of Achievement to impress clients and prospective employers. This Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate course will teach you how to use cleaning: cleaning chemicals safely and correctly, as well as key procedures and guidelines for cleaning: cleaning offices, new-build homes, pubs, leisure premises, hospitals, hotels, and commercial kitchens. You will also learn about cleaning: cleaning contracts, job opportunities, and key topics such as working hours, business insurance, taxation, and service quality. Why choose this course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the course. Special Offers of this Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate Course This Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate Course includes a FREE PDF Certificate. Lifetime access to this Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate Course Instant access to this Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate Course 24/7 Support Available to this Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate Course Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate Learning Objectives After completing this Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate course, the learner will be able to: Understand the fundamentals of the cleaning: cleaning job. Set a business budget and create a solid cleaning: cleaning service business plan. Use a variety of commercial cleaning: cleaning products, personal protective equipment, and cleaning: cleaning equipment. Clean offices, pubs, new-build homes, leisure premises and commercial premises. Clean windows, dust surfaces, maintain carpets and hardwood floors. Understand the cleaning: cleaning standards and regulations for commercial kitchens. Unclog drains, repair showerheads, remove mould, and create a bathroom cleaning: cleaning routine. Satisfy the customer in the cleaning: cleaning industry. Run the business with quality service. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate course. Who is this course for? Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate This Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate course is ideal for anyone looking to start a career in the cleaning: cleaning sector. This includes the following: Domestic Cleaner Cleaning Supervisor Hotel Cleaner Office Cleaner School Cleaner Hospital Cleaner Cleaning Business Owner Requirements Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate To enrol in this Level 5 British Cleaning Certificate Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Level 5 British Cleaning Certificate Course. Be energetic and self-motivated to complete our Level 5 British Cleaning Certificate Course. Basic computer Skill is required to complete our Level 5 British Cleaning Certificate Course. If you want to enrol in our Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate Course, you must be at least 15 years old. Career path Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate This Level 5 British Cleaning Certificate: Level 5 British Cleaning Certificate Course will lead to a variety of career opportunities, some of which are listed below: Cleaner: £9.00 per hour Custodian: £12.00 per hour Housekeeper: £12.00 per hour Janitor: £10.00 per hour