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The Assertiveness Skills Course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Assertiveness Skills Course consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Module 1: Double Your Assertiveness, Confidence & Communication Skills What You Will Learn 00:03:00 What Is Assertiveness Part 1 00:04:00 What Is Assertiveness Part 2 00:05:00 Your Rights And Beliefs 00:07:00 Assertive Body Language 00:07:00 Assertiveness Feedback Cards 00:03:00 Express Yourself: Speak Up, Share Your Ideas & Opinions, Express W 00:16:00 Provide Helpful Feedback To Others 00:07:00 Receive Negative Feedback, React & Defend Yourself When Criticized 00:10:00 Learn To Say No 00:06:00 Deal With Conflicts, Deal With Confrontation, Challenging Situations 00:11:00 Reduce Negative Emotions & Discomfort When Talking To People 00:09:00 Module 2: What Does Self-Confidence Mean To You? What Does Self-Confidence Mean To You 00:14:00 Module 3: Obstacles to Our Goals Obstacles to Our Goals 00:06:00 Module 4: Communication Skills Communication Skills 00:10:00 Module 5: The Importance of Goal Setting The Importance of Goal Setting 00:10:00 Module 6: Feeling the Part Feeling the Part 00:08:00 Module 7: Looking the Part Looking the Part 00:07:00 Module 8: Sounding the Part Sounding the Part 00:08:00 Module 9: Powerful Presentations Powerful Presentations 00:06:00 Module 10: Coping Techniques Coping Techniques 00:07:00 Module 11: Dealing with Difficult Behavior Dealing with Difficult Behavior 00:07:00 Mock Exam Mock Exam - Assertiveness Skills Course 00:20:00 Final Exam Final Exam - Assertiveness Skills Course 00:20:00 Assignment Assignment - Assertiveness Skills Course 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Make your life easier, learn how to communicate effectively Do you want to be a good communicator? Professional training for salespeople complete with a certificate Learn how to enter into contracts and how to bookkeep including accounting for travel. Learn from the best in the industry An employment law specialist with extensive experience will be leading the course. Test your knowledge Take the tests and practical tasks in the course to consolidate your knowledge and skills. Take the most effective and comprehensive sales training on the Polish Internet. Join the best salespeople in the business and rocket the sales in your company. In this training discover how the most professional salespeople work every day. Learn how they attract their customers, make business connections, arrange meetings, have key conversations and most importantly how they finalize deals and close contracts. You’ll discover all of this and more with concrete real life examples from a TOP salesperson and manager with 12 years of experience in professional sales. By taking this course you will have instant access to the practices of one of the best salespeople in the business who will also show you their sales process from A to Z as well as interviews with real clients. The sales training is done through the National Education Center’s interactive platform and includes invaluable resources such as a hybrid workshop with practical tasks and training for salespeople complete with expert feedback. Parts of the course will require active participation in order to complete the training. You can take the course at your own pace from the comfort of your own home and will have access to the materials on the interactive platform for two years after completing the course Join the communication course and get the benefits: Learning from a professional instructor24/7 access from any devicePractical exercisesTests, quizzes and recapsCertificate of completionExtra materials and downloadable bonuses100% satisfaction guarantee Your Singing Instructor: Faustine Parsons Communication expert Faustine is a manager, speaker and communication expert. She has over 14 years of experience in coaching and developing people skills for SMEs and international corporations. As a manager, she saw firsthand the importance of an effective team cooperation and got involved in the field. As a consultant, she specialized in smoothing the information exchange, bringing down barriers and creating a positive atmosphere throughout the organization. She developed skills and techniques which solved many of her clients’ problems. She combines the theory of psychology with down to earth practical approach. Let her guide you during the exciting journey through the dynamics of human interactions. Get ready for an interesting and fun ride, as her passion and positivity is contagious from the very beginning. Overview of the course: Detailed video presentations and training videos Fundamentals of effective communication Emotions and problems Daily communication at work and at home Business environment Advanced subjects Repetitions and tests Five repetitions Five tests Final exam  Exercises and practial tasks Mapping good and bad practices Recognizing styles, behaviors and personalities Troubleshooting and dispute resolving in practice Giving feedback Overcoming challenges in your position All in one simulation Bonus materials Best practices kaizen map Scenarios and phrases for everyday situations Communication no-nos guide Personalities compendium Experience Beginner-IntermediateLanguage English, German, French, Polish, Portuguese A letter from your expert instructor: Many professionals encounter communication problems both at home and at work. They manifest themselves in misunderstandings, disputes and tension. It does not have to be this way. It all boils down to communication skills. For people and organizations who master them, everything comes easy.In my career, I have seen tremendous transformations on this front. Join me in this unique course and let me show you many of the best practices and techniques to make your life easier. Believe in yourself and make the most of your opportunities. Invest in your communication skills today!Faustine ParsonsCommunication expert

By taking this popular online course, you will learn various roles of the trainer and several learning styles. You will also gain knowledge of the abilities and training management requirements needed to conduct an inclusive, expert training session. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the need for training & development Recognise several roles of trainers and training styles Know how to build credibility and rapport Know how to hook and engage your trainees Understand the criteria for evaluation of training Know how to plan and organise training content Know how to prepare presentations for training Understand how to handle different types of learners Know how to use effective non-verbal communication Understand the role of body language in training Recognise the challenges of training Identify the characteristics of a good trainer Accredited Train The Trainer Course Overview This Train the Trainer Online Course is specially designed by the experts to develop training skills in those who are willing to become confident trainers. This popular online course will help you develop the skills and knowledge required to advance your career as a trainer by learning the importance of training and development. This course has been created for current trainers who want to improve their training abilities and acquire fresh, cutting-edge methods for creating and delivering training. This course will also help you understand the criteria for evaluation of training, how to plan and organise training content, how to prepare presentations, training rooms and games for training and much more. Upon successful completion of this Train the Trainer Online Course, you will develop the skills and knowledge required to become a confident trainer and learn how to train a large group of students or employees. Who should take this course? This extensive Train the Trainer Online Course is primarily aimed at: Teachers Facilitators Team Leads Project Managers Training Professionals Founders and CEOs Business Professionals Entrepreneurs Technical Professionals Human Resource Managers Sales Professionals Instructional Designers However, this course is not restricted to a particular profession or line of work. It may also be beneficial to a broader range of people who aspires to enhance their training skills. Entry Requirements There are no academic entry requirements for this Train the Trainer Online Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Train the Trainer Online Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum How to Start Your Class Hook Your Trainees Build Credibility and Rapport Engage Your Trainees Understand Your Trainees Use Visual Aids Well Teach All Learners Ask Questions Effectively - Part 1 Ask Questions Effectively - Part 2 Use Effective Non-Verbal Communication Manage The Classroom Answer Questions Well Supplementary Resources Supplementary Resources - Train The Trainer Online Course Assessment Assessment - Train The Trainer Online Course Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Overview Boost your self-esteem and learn about positive psychology to gain success in your personaland professional life, by taking the advanced Self Esteem and Assertiveness Development - Level 4 course.The comprehensive Self Esteem and Assertiveness Development - Level 4 course covers good and bad behaviour types, dealing with negativity, developing assertiveness with proven techniques, enhancing confidence, and many more. You'll learn how to take an honest look at yourself to perceive your shortcomings that can be eliminated with assertiveness. By completing the expert-instructed course, you'll thoroughly understand how to apply assertiveness in day-to-day life and build productive self-esteem.The course will be the ultimate solution to overcoming your lack of self-confidence and aggressive behaviour. How will I get my certificate? At the end of the course there will be an online MCQ test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Self Esteem and Assertiveness Development - Level 4. It is available to all students, of all academic backgrounds. Requirements Our Self Esteem and Assertiveness Development - Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 07:36:00 total length •What Does Self-Confidence Mean To You: 01:00:00 •Obstacles to Our Goals: 01:00:00 •Communication Skills: 00:27:00 •The Importance of Goal Setting: 01:00:00 •Feeling the Part: 01:00:00 •Looking the Part: 01:00:00 •Sounding the Part: 00:09:00 •Powerful Presentations: 00:30:00 •Coping Techniques: 01:00:00 •Dealing with Difficult Behavior: 00:30:00

Description: Microsoft Office 2016 Complete Bundle Course (Word, Excel, PowerPoint, Outlook and Access) is intended to prepare you to get complete control on Microsoft Office 2016. It is designed to educate about Microsoft Office 2016. In this course, you will learn about the basic features of Microsoft Word such as creating a new document, personalizing the Microsoft Word interface, adding graphics, etc. Besides, you will learn about the techniques of controlling page appearance, proofing and editing a document. Following that, you will learn about the essentials to create and work with an electronic spreadsheet. You will be able to insert and delete text or images, adjust cells, create columns, rows and much more. This advanced course helps you to navigate the PowerPoint environment, create and save PowerPoint presentation, delivering advanced text editing etc. Finally, you will learn how to set up and use Outlook on Windows. It will assist you in creating and sending messages, managing contacts, using the calendar, managing tasks, working with notes and so much more. Overall, this course is created especially for you to provide all information to access Microsoft Office 2016. Enroll today and get benefit from this course. Learning Outcomes: Changing user information, sharing documents, working with comments and comparing document changes Collaborate on documents by reviewing them, merging changes and co-authoring Discover how to best use reference tools, like captions, cross-references, bookmarks, hyperlinks, footnotes, endnotes, citations and bibliographies Working with master documents and subdocuments Adding cover page; creating an index, table of contents, and ancillary tables; and managing outlines to simplify and manage large documents Suppressing information from a document, setting editing restrictions, adding digital signature platforms, and restricting document access Find out techniques for saving and exporting form data, along with creating and manipulating forms Using SharePoint Server with Word in order to create, compare and combine different document versions Ways to update worksheet properties, create and edit macros, applying conditional formatting and add data validation criteria Auditing worksheets through tracing cells, troubleshooting invalid data and formula errors, watching and evaluating formulas, and creating a data list online Create Sparklines, scenarios and interactive data using Power View Perform what-if analysis and statistical analysis with the Analysis ToolPak Ways to multitask by consolidating data, linking cells in different workbooks, and merging them Export Excel data, import delimited text files, integrate Excel data with the web and create web queries How to import and export XML data PowerPoint environment and how to modify it according to needs Customizing user interface and setting up options Create and manage sections, modify slide masters and slide layouts, add headers and footers, modify notes master and handout master Creating and modifying SmartArt Adding audio video to presentations and customizing animations and transitions to enhance presentation Better collaboration by adding comments, reviews, storing and sharing presentations on the web Setting up and creating custom slide shows, adding hyperlink and action buttons, and recording a presentation Security and distribution of presentations through various outlets Change message settings, properties, options, using automatic replies and inserting objects Sort and filter options, organising and searching messages, managing junk mail and mailbox Managing advanced calendar options, additional calendars, meeting responses, and assigning tasks Advanced, forward and export contact options, handling contacts and editing electronic business cards Sharing calendars and contacts whilst also delegating access to mail folders to others Modifying data file settings and backing up Outlook items Email security and configuring email message security Designing forms through adding and setting controls, creating subforms, using tab pages to organize information, improve navigation, formatting and applying conditional formatting Data, field, form and record validation Creating macros, restricting records using conditions, validate data, automate data entry and convert a macro to VBA in order to enhance user interface design Link tables to external data sources, manage database, determine object dependency, document database, and analyze database performance Allow multiple user access to database by splitting it, implement security, set passwords, convert Access database to ACCDE file, and add digital signatures Create and modify switchboards and startup options Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2016 Complete Bundle Course (Word, Excel, PowerPoint, Outlook and Access) is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2016 Complete Bundle Course (Word, Excel, PowerPoint, Outlook and Access) is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Microsoft Word 2016 Modify User Information 00:15:00 Share a Document 00:30:00 Work with Comments 00:15:00 Compare Document Changes 00:15:00 Review a Document 00:15:00 Merge Document Changes 00:15:00 Coauthor Documents 00:15:00 Add Captions 00:15:00 Add Cross-References 00:15:00 Add Bookmarks 00:15:00 Add Hyperlinks 00:15:00 Insert Footnotes and Endnotes 00:15:00 Add Citations 00:30:00 Insert a Bibliography 00:15:00 Insert Blank and Cover Pages 00:15:00 Insert an Index 00:30:00 Insert a Table of Contents 00:30:00 Insert an Ancillary Table 00:15:00 Manage Outlines 00:30:00 Create a Master Document 00:30:00 Suppress Information 00:30:00 Set Editing Restrictions 00:30:00 Add a Digital Signature to a Document 00:15:00 Restrict Document Access 00:15:00 Create Forms 00:30:00 Manipulate Forms 00:15:00 Form Data Conversion 00:15:00 Create a New Document Version 00:30:00 Compare Document Versions 00:15:00 Merge Document Versions 00:15:00 Activities - Microsoft Word 2016 Advanced 00:00:00 Microsoft Excel 2016 Update Workbook Properties 00:15:00 Activity-Update Workbook Properties 00:05:00 Create and Edit a Macro 00:15:00 Activity-Create and Edit a Macro 00:05:00 Apply Conditional Formatting 00:15:00 Activity-Apply Conditional Formatting 00:05:00 Add Data Validation Criteria 00:15:00 Activity-Add Data Validation Criteriaty 00:05:00 Trace Cells 00:15:00 Activity-Trace Cells 00:05:00 Troubleshoot Invalid Data and Formula Errors 00:15:00 Activity-Troubleshoot Invalid Data and Formula Errors 00:05:00 Watch and Evaluate Formulas 00:15:00 Activity-Watch and Evaluate Formulas 00:05:00 Create a Data List Outline 00:15:00 Activity-Create a Data List Outline 00:05:00 Create Sparklines 00:15:00 Activity_Create Sparklines 00:05:00 Create Scenarios 00:15:00 Activity-Create Scenarios 00:05:00 Perform a What-If Analysis 00:15:00 Activity-Perform a What-If Analysis 00:05:00 Perform a Statistical Analysis with the Analysis ToolPak 00:15:00 Activity-Perform a Statistical Analysis with the Analysis ToolPak 00:05:00 Create Interactive Data with Power View 00:15:00 Activity-Create Interactive Data with Power View 00:05:00 Consolidate Data 00:15:00 Activity-Consolidate Data 00:05:00 Link Cells in Different Workbooks 00:15:00 Activity-Link Cells in Different Workbooks 00:05:00 Merge Workbooks 00:15:00 Activity-Merge Workbooks 00:05:00 Export Excel Data 00:15:00 Activity-Export Excel Data 00:05:00 Import a Delimited Text File 00:14:00 Activity- Import a Delimited Text File 00:05:00 Integrate Excel Data with the Web 00:15:00 Activity-Integrate Excel Data with the Web 00:05:00 Create a Web Query 00:15:00 Activity-Create a Web Query 00:05:00 Import and Export XML Data 00:15:00 Activity-Import and Export XML Data 00:05:00 Activities and Exercise Files - Microsoft Excel 2016 Advanced 00:00:00 Microsoft PowerPoint 2016 Customize the User Interface 01:30:00 Set PowerPoint 2016 Options 00:45:00 Create and Manage Sections 01:00:00 Modify Slide Masters and Slide Layouts 01:15:00 Add Headers and Footers 00:30:00 Modify the Notes Master and the Handout Master 00:45:00 Create SmartArt 00:45:00 Modify SmartArt 01:00:00 Add Audio to a Presentation 00:45:00 Add Video to a Presentation 01:00:00 Customize Animations and Transitions 01:00:00 Add Comments to a Presentation 00:45:00 Review a Presentation 00:45:00 Store and Share Presentations on the Web 01:30:00 Annotate a Presentation 00:45:00 Set Up a Slide Show 00:45:00 Create a Custom Slide Show 00:30:00 Add Hyperlinks and Action Buttons 00:45:00 Record a Presentation 00:15:00 Secure a Presentation 01:30:00 Present a Slide Show Online 01:00:00 Create a Video or a CD 00:45:00 Activities - Microsoft PowerPoint 2016 Advanced 00:00:00 Microsoft Outlook 2016 Insert Advanced Characters and Objects 01:30:00 Modify Message Settings, Properties, and Options 01:30:00 Use Automatic Replies 01:30:00 Sort Messages 00:45:00 Filter Messages 01:00:00 Organize Messages 02:00:00 Search Messages 01:30:00 Manage Junk Mail 01:00:00 Manage Your Mailbox 02:00:00 Manage Advanced Calendar Options 00:45:00 Manage Additional Calendars 01:00:00 Manage Meeting Responses 00:45:00 Assign and Manage Tasks 01:00:00 Edit an Electronic Business Card 01:00:00 Manage Advanced Contact Options 01:30:00 Forward Contacts 00:30:00 Export Contacts 01:00:00 Delegate Access to Mail Folders 01:00:00 Share Your Calendar 00:30:00 Share Your Contacts 00:15:00 Back Up Outlook Items 00:45:00 Change Data File Settings 00:45:00 Configure E-mail Message Security Settings 00:30:00 Activities - Microsoft Outlook 2016 Advanced 00:00:00 Microsoft Access 2016 Add Controls to Forms 01:00:00 Set Form Controls 01:00:00 Create Subforms 00:30:00 Organize Information with Tab Pages 00:30:00 Enhance Navigation with Forms 00:30:00 Format a Form 01:00:00 Apply Conditional Formatting 00:30:00 Field Validation 00:30:00 Form and Record Validation 00:30:00 Create a Macro 01:00:00 Restrict Records Using a Condition 00:30:00 Validate Data Using a Macro 00:30:00 Automate Data Entry Using a Macro 00:30:00 Convert a Macro to VBA 00:30:00 Link Tables to External Data Sources 00:30:00 Manage a Database 00:30:00 Determine Object Dependency 00:30:00 Document a Database 00:30:00 Analyze the Performance of a Database 00:30:00 Split a Database for Multiple User Access 00:30:00 Implement Security 00:30:00 Set Passwords 00:30:00 Convert an Access Database to an ACCDE File 00:30:00 Package a Database with a Digital Signature 00:30:00 Create a Database Switchboard 01:00:00 Modify a Database Switchboard 00:30:00 Set Startup Options 00:30:00 Activities - Microsoft Access 2016 Advanced 00:00:00 Mock Exam Mock Exam- Microsoft Office 2016 Advanced 00:30:00 Final Exam Final Exam- Microsoft Office 2016 Advanced 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Getting Started The Institute of Leadership and Management (ILM) Level 5 Diploma focuses on fundamental management principles. This course will provide the learner with the skills to contribute to developing a strategic plan, designing business processes, managing strategic change, and providing expert leadership. Intended for middle managers seeking the next step of their career, the ILM Level 5 Diploma is the most comprehensive qualification from the Institute of Leadership and Management. Upon completing the course, the learner will be able to improve their leadership performance through action learning and will become qualified in management problem-solving and leadership decision-making skills. The ILM Level 5 Diploma in Leadership and Management is suitable for employees pursuing the position of department head, project manager and middle manager. This Level 5 Qualification will help them to improve their skills and prepare them to gain senior managerial skills and responsibilities. The qualifications comprise a broad range of units covering skills in six core areas - working with people, managing yourself and personal skills, providing direction, facilitating innovation and change, achieving results, and using resources. Key Benefits The Level 5 Diploma in Leadership and Management is designed for practising middle managers, helping them to develop their skills and experience, improve performance and prepare for senior management responsibilities. The qualifications comprise a broad range of units covering skills in six core areas - working with people, managing yourself and personal skills, providing direction, facilitating innovation and change, achieving results, and using resources. The flexibility in unit choice allows the qualification to be tailored to meet the needs of the individual and employer. Benefits for individuals  Use core management techniques to drive better results Develop your ability to lead, motivate and inspire Provide strategic leadership as well as day-to-day management Benchmark your managerial skills Raise your profile in your organisation. Benefits for employers Encourage strategic thinking at this level of management to foster business improvement. Engage middle managers with training and development - these qualifications are designed to provide clear, measurable benefits to career-minded professionals. Customise these qualifications to your development needs.   About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. What is included? A dedicated tutor for individual students to help and provide suggestions throughout the course. Providing formative assessment with formative feedback will support the learner to improve their achievements. Our online learning platform will provide all of the assessment materials. Platform independent accessibility of Online learning portal, SBTL delivers the course straight to the student's smartphone, tablet, laptop or desktop, enabling them to study at their convenience. Assessment Time-constrained scenario-based assignments No examinations Entry Requirements Must be 19 years of age and over Substantial experience as a manager or supervisor Should possess provable academic ability to complete a level 5 qualification Progression Successful learners can progress to a range of qualifications including ILM Level 5 Diploma in Principles of Leadership and Management Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Credit Value: Minimum 4 credits Maximum 12 credits Rules of Combination: Minimum 37 credits Choice of units from Groups 1 and 2 Maximum of 18 credits from Group 2 Unit Code Unit Title Credit Group 1 8607-506 Managing Stress and Conflict in the Organisation 3 8607-511 Managing Projects in the Organisation 4 8607-527 Partnership Working 4 8607-503 Developing Critical Thinking 4 8607-504 Managing Individual Development 5 Group 2 8607-402 Managing Equality and Diversity in Own Area 4 8607-415 Motivating People in the Workplace 2 8607-403 Managing Risk in the Workplace 3 8607-412 Managing Meetings 3 8607-417 Managing and Implementing Change in the Workplace 6 Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

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