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Overview This comprehensive course on Algebra Fundamentals will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Algebra Fundamentals comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Algebra Fundamentals. It is available to all students, of all academic backgrounds. Requirements Our Algebra Fundamentals is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 17 sections • 83 lectures • 11:02:00 total length •Lecture 1 Introduction: 00:03:00 •Lecture 2 What is Algebra: 00:02:00 •Lecture 3 Simple Equations: 00:05:00 •Lecture 4 What are Polynomials: 00:04:00 •Lecture 5 Terms in Polynomials: 00:03:00 •Lecture 6 Degree of Polynomials: 00:05:00 •Lecture 7 Writing statements to algebraic form: 00:04:00 •Lecture 8 Integers and common mistakes in solving integers: 00:13:00 •Lecture 9 Arrangement of Terms: 00:07:00 •Lecture 10 Powers on integers: 00:04:00 •Lecture11 Simplification using BODMAS: 00:08:00 •Lecture 12 Distributive Properties in Polynomials: 00:04:00 •Lecture 13 Simplify Polynomials: 00:10:00 •Lecture 14 Additions of Polynomials: 00:06:00 •Lecture 15 Subtractions of Polynomials: 00:10:00 •Lecture 16 The rules of Indices in algebra: 00:11:00 •Lecture 17 Fractional indices: 00:10:00 •Lecture 18 Understanding indices (practice questions): 00:07:00 •Lecture 19 Problems from IGCSE Last year papers: 00:09:00 •Lecture 20 Multiplication of monomial to Polynomial: 00:09:00 •Lecture 21 Multiplication of Polynomial by Polynomial: 00:06:00 •Lecture 22 Division of algebraic expression by a monomial: 00:08:00 •Lecture 23 Division of algebraic expression by another polynomial: 00:09:00 •Lecture 24 Division of a polynomial by another polynomial with remainder: 00:11:00 •Lecture 25 Rules of brackets: 00:04:00 •Lecture 26 Simplification by removing brackets: 00:11:00 •Lecture 27 Simplification of algebraic fractions: 00:07:00 •Lecture 28 Rules to solve linear equations in one variable: 00:03:00 •Lecture 29 Solving linear equations in one variable: 00:07:00 •Lecture 30 Solving complex linear equations in one variable: 00:10:00 •Lecture 31 Word problems on linear equations in one variable: 00:13:00 •Lecture 32 What are Identities?: 00:05:00 •Lecture 33 Identity ( a + b ) ²: 00:13:00 •Lecture 35 Identity a² - b² = (a-b) (a +b ) new: 00:07:00 •Lecture 36 -- Standard Identities ( a + b + c ) ² = a ² + b ² + c ² + 2 a b + 2 a c +2 b c old: 00:07:00 •Lecture 37 Identity (x + a) (x + b) Identity Derivation & Application new: 00:08:00 •Lecture 38 Pascal's Triangle _ Identity ( a + b ) ³ new: 00:07:00 •Lecture 39 Identities( a - b ) ³, ( a ³ + b ³) and (a ³ - b ³) new: 00:13:00 •Lecture 40 - Standard Identities a ³ + b ³ + c ³ - 3 a b c: 00:10:00 •Lecture 41 -Changing the subject of formula: 00:08:00 •Lecture 42 - Linear Inequalities: 00:12:00 •Lecture 43 - Factorization by taking out common factor: 00:10:00 •Lecture 44 - Factorization by grouping the terms: 00:09:00 •Lecture 45 - factorize using identity a ² - b ²: 00:07:00 •Lecture 46 - factorize using identity (a + b )² and (a - b )² (2): 00:08:00 •Lecture 47 - factorize using identity ( a + b + c ) ²: 00:05:00 •Lecture 48 - factorization by middle term split: 00:12:00 •Lecture 49 -Simplification of algebraic fractions: 00:06:00 •Lecture 50 All that you need to know about co ordinate axis: 00:04:00 •Lecture 51 Some important facts needed to draw line graph: 00:03:00 •Lecture 52 - How to draw a line graph on coordinate plane: 00:03:00 •Lecture 53 Drawing line graphs: 00:06:00 •Lecture 54 Simultaneous Linear Equations in two variables- intro: 00:03:00 •Lecture 55 Graphical method of solving linear equations: 00:06:00 •Lecture 56 Graphical method - more problems: 00:10:00 •Lecture 57 Method of Elimination by substitution: 00:09:00 •Lecture 58 Method of Elimination by Equating coefficients: 00:11:00 •Lecture 59 Method of Elimination by cross multiplication: 00:07:00 •Lecture 60 Equations reducible to simultaneous linear equations: 00:12:00 •Lecture 61 Word Problems on Linear equations: 00:18:00 •Lecture 62 Polynomials and Zeros of polynomials: 00:10:00 •Lecture 63 Remainder Theorem: 00:04:00 •Lecture 64 Factor Theorem: 00:08:00 •Lecture 65 Practice problems on Remainder and Factor Theorem: 00:09:00 •Lecture 66 Factorization using factor Theorem: 00:10:00 •Lecture 67 Zeros of polynomials α, β & γ: 00:10:00 •Lecture 68 Relation between zeros and coefficients of a polynomials: 00:13:00 •Lecture 69 Finding polynomials if zeros are known: 00:06:00 •Lecture 70 Practice problems on zeros of polynomials: 00:10:00 •Lecture 71Problems solving with α and β (part 1): 00:11:00 •Lecture 72 Problems solving with α and β (part 2): 00:10:00 •Lecture73 what are Quadratic equations: 00:03:00 •Lecture 74 Solutions by factorization method: 00:12:00 •Lecture 75 Solutions by completing square formula: 00:06:00 •Lecture 76 Deriving Quadratic formula: 00:05:00 •Lecture 77 Practice problems by Quadratic formula: 00:07:00 •Lecture 78 Solving complex quadratic equations by Quadratic Formula: 00:11:00 •Lecture 79 Solutions of reducible to Quadratic Formula: 00:09:00 •Lecture 80 Skilled problems on Quadratic Equations: 00:07:00 •Lecture 81 Exponential problems reducible to Quadratic Equations: 00:06:00 •Lecture 82 Nature of Roots of Quadratic Equations: 00:09:00 •Lecture 83 Word problems on quadratic Equations Part 1: 00:13:00 •Lecture 84 Word problems on quadratic Equations Part 2: 00:11:00

Embark on a journey to excellence in teaching English with our Level 3 Diploma course. Master effective teaching strategies, refine your language proficiency, and empower yourself to inspire students worldwide in their language learning journey.

This Course at a Glance Define safeguarding and gather knowledge about the important aspects of safeguarding children Understand who is responsible for safeguarding children Understand how abuse can happen to children in a variety of circumstances and settings Recognise different forms of abuse and know how to deal with each one Understand why children fear informing others of what they are going through Identify the signs and symptoms of various forms of child abuse Understand what to do if you suspect a child of being abused Understand how you should react if a child discloses that they are being abused Gain knowledge about the available laws and legislations regarding safeguarding children End of Life Care Course Overview Have you ever witnessed someone else's death? You will if you haven't already. We all are going to reach old age and we all are destined to die one day, and at some point in our life, we will all see the death of another person. People lose their ability to maintain their quality of life as they age, and hence seek assistance from others. Even as they approach their final days, every human being has the right to be comfortable and happy. Receiving the end of life care from highly trained healthcare staff can make a significant difference in a terminally ill person's level of comfort and quality of life. If you work with actively dying patients on a regular basis, this End of Life Care Training Course For Carers will improve your abilities to sensitively care for individuals and support them in the final stages of their life. This course is designed to help you provide valuable emotional support to both friends and families of patients during these difficult phases of life. You will also learn how to identify patients who need end of life care as well as understand the patterns of dying and the whole dying process. Finally, you will learn about the several areas of end of life care, such as communication, discomfort management and supporting people who are grieving a loss. People will continue to age, be diagnosed with chronic illnesses, and deal with the end of life issues as the population grows. Because of the continuous rising numbers of old people, professionals must continue to receive training in order to keep up with their patients. Moreover, according to Marie Curie's Triggers for Palliative Care Research, about 110,000 people in the UK do not receive the end of care life they require each year, owing to healthcare providers' failure to recognise their needs. Therefore, it is extremely crucial for healthcare professionals to be equipped with the necessary skills and knowledge to perform their duties properly and confidently. Upon successful completion of this End of Life Care Training Course For Carers, you will be able to provide compassionate care and support to people who are close to the end of their lives. Who should take this course? This End of Life Care Training Course For Carers is primarily aimed at people working in the care setting such as: Nurse Healthcare worker Healthcare professionals Volunteers Social care worker Social care assessor Counsellor Psychologist Support staff However, this training is not limited to a specific profession or sector. This course also appeals to a broader audience of people who want to learn more about caring for persons who are nearing the end of their lives in order to help their loved ones. Aims and Learning Outcomes of this End of Life Care Course Online By the end of this End of Life Care Training Course For Carers, you will be able to: Define the end of life care and recognise what is involved in end-of-life care Identify the responsibilities and duties of the carer in providing end of life care Develop relationships and interactions with individuals under your supervision Know how to communicate sensitively and effectively with patients Identify the different types of emotions and feelings that may arise during the end of a person's life Understand the various patterns of death and identify the stages of the dying process Know how to support someone who is nearing the end of their lives Entry Requirements There are no academic entry requirements for this End of Life Care Course Online course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This End of Life Care Training Course For Carers assesses learners through multiple-choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: End Of Life Care Module 2: Feelings And Emotions Module 3: Patterns Of Dying Module 4: The Dying Process Module 5: Support And Aftercare Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Project Management Template Kit and Checklists

Description:  Raising children can be a difficult task if you are not skilled or willing to learn. To know how to raise them healthily, you need to learn and know the skills in child raising. You need to learn about child psychology, social behaviour, child safety online, and healthy lifestyle. All of these lessons could help you succeed in raising healthy children without sacrificing your own happiness. Who is the course for? Teachers or professionals who are working with kids Anyone who loves to become a teacher and likes children in general Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Raising Healthy Children Course Level 3 will be useful and would be beneficial for every kind of occupations and careers like: Child Care Specialist Child and Family Social Worker Early Educator Paediatric Nurse Pediatric Physical Therapist. Module 1: Raising Children Raising Children Who Succeed 01:00:00 How Do We Define Success? 00:30:00 What The Children Don't Need 01:00:00 What They Do Need 01:00:00 The Legacy of Books 01:00:00 The Power of Role Models 01:00:00 Teaching Social Skills 01:00:00 Money, Money, Money 00:30:00 Module 2: Child Psychology The Basics On Nurturing Your Child 00:30:00 Build Your Child's Self Esteem 00:30:00 Catch The Good And Not Always The Bad 00:30:00 Demonstrate The Love Is Unconditional 00:30:00 Make Rules And Be Consistent 01:00:00 Make Special Time For Your Child 00:30:00 Always Set An Example 00:30:00 Don't Dominate A Conversation 00:30:00 Learn To Be A Good Communicator 01:00:00 An Unnourished Child has A Long Road Ahead 00:30:00 Module 3: Social Behavior Training The Three Modes of Management 01:00:00 What Are Gentle Measures? 01:00:00 There Must be Authority 01:00:00 Gentle Punishment Of Disobedience 01:00:00 The Philosophy of Punishment Action 01:00:00 Rewarding Obedience 01:00:00 The Art of Training Delivery 01:00:00 Methods Exemplified 03:00:00 Della and The Dolls 01:00:00 The Child With The Parent 01:00:00 The Parent With The Child 01:00:00 Difference Between Commendation and Encouragement 01:00:00 Faults of Immaturity 01:00:00 Activities for kids Early Learning 01:00:00 The Role of Imagination in Children`s development 01:00:00 Truth and Falsehood 01:00:00 Judgement and Reasoning 01:00:00 Wishes and Requests 01:00:00 Children`s Questions 01:00:00 The Use of Money 01:00:00 Corporal Punishment 01:00:00 Gratitude in Children 01:00:00 Religious Training 01:00:00 Conclusion 00:15:00 Module 4: Child Safety Online Introduction to Child Safety 00:30:00 Warning Signs 01:00:00 Parental Monitoring 00:15:00 Monitoring and Protection Software 01:00:00 Tips to Avoid Sexual Predators 00:30:00 The Truth About Online Content 01:00:00 Identity Theft 00:30:00 Spyware And Malware 01:00:00 The Children's Online Privacy Protection Act (COPPA) 00:15:00 Privacy Policy 00:15:00 Social Networking Safety 01:00:00 Additional Rules For Child Safety Online 00:30:00 Warnings For Children Online 00:15:00 Additional Tips For Parents 01:00:00 Module 5: Healthy Lifestyle for Children Strong Kids Basics 00:30:00 Child Obesity Is A Serious Issue 00:30:00 The Benefits Of An Active Lifestyle 01:00:00 Shut Off The TV And Video Games 01:00:00 Outdoor Activities For Your Kids 01:00:00 Keep An Eye On Nutrition 01:00:00 Final Exam Mock Exam-Raising Healthy Children Course Level 3 00:30:00 Mock Exam Final Exam-Raising Healthy Children Course Level 3 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description MS Excel introduces multi-dimensional activities through its various feature. Do you want to be the first to look at the MS Excel 2016 Introduction course to learn its vivid use? Don't be late. Look at the MS Excel 2016 Introduction course and justify its authentic knowing its various fields. The course designs in such a way that helps you to know the basic functions of MS Excel and various use of Excel for making calculation, producing charts, and recording data of all kind of business. It teaches you how to create Excel data, simple PivotTable and charts, vivid use of IF, SUM, TOTAL, and AVERAGE. It enables the students to understand how Excel is used in business to analyze the existing data. It also teaches the functions of range, and cell to do different types of activities. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS Excel 2016 Introduction is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS Excel 2016 Introduction is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:01:00 Getting Started with Excel What is Excel 00:02:00 Opening Excel 00:04:00 Navigating the Excel User Interface 00:07:00 Using the Excel Ribbon 00:03:00 Understanding Excel Work Components 00:04:00 Using the Backstage View 00:03:00 Creating Workbooks and Using Templates Creating a New Workbook 00:03:00 Creating Workbooks Using Templates 00:03:00 Saving an Excel Workbook 00:05:00 Using Convert and Checking Compatiblity 00:02:00 Entering Data Navigating a Worksheet by Mouse or Keyboard 00:05:00 Excel Data Types 00:03:00 Cell and Range Addressing 00:02:00 Data Selection Techniques 00:05:00 Common Excel Commands 00:07:00 Using the Autofill Handle 00:03:00 Excel Formula Basics Data What are Formulas and Functions 00:02:00 Components of a Formula 00:06:00 Calculation Hierarchy Using the Order of Operations_Revise 00:02:00 Creating Basic Formulas 00:08:00 Working with Basic Functions and Autosum 00:04:00 Using Cell References 00:04:00 Using the Quick Analysis Tool 00:01:00 Adjusting a Worksheet Modifying Columns and Rows 00:06:00 Hiding and Unhiding Columns and Rows 00:03:00 Formatting and Aligning Worksheet Data Formatting and Aligning Data 00:06:00 Merging Data 00:03:00 Wrapping Text Orientation 00:02:00 Formatting Numbers 00:03:00 Using Borders and Shading 00:03:00 Using the Format Painter 00:01:00 Removing Formatting Quickly 00:01:00 Using Cell Styles and Themes Understanding Cell Styles 00:02:00 Applying Cell Styles 00:04:00 Applying Themes 00:03:00 Inserting Objects and Graphics Inserting and Formatting Images 00:03:00 Inserting and Formatting Shapes 00:04:00 Inserting and Formatting Smart Art 00:04:00 Inserting Screenshots 00:02:00 Inserting Hyperlinks 00:03:00 Inserting Symbols and Equations 00:03:00 Inserting Word Art Or Text Boxes 00:04:00 Inserting Other Excel Objects 00:04:00 Arranging Objects 00:04:00 Proofing a Workbook Using Find and Replace 00:04:00 Finding and Replacing Formatting 00:01:00 Using Got to and Go to Special 00:02:00 Using the Spell Checker 00:03:00 Using the Theasaurus and Translation Feature 00:03:00 Printing an Excel File Printing and Previewing Excel Files 00:03:00 Creating Custom Margins and Scaling 00:05:00 Adding Headers and Footers 00:04:00 Formatting a Page with the Page Layout Tab 00:03:00 Printing Titles and Specific Worksheet Areas 00:05:00 Exporting to PDF and XPs 00:02:00 Managing Worksheets Renaming and Coloring Worksheet Tabs 00:03:00 Adding, Deleting, and Navigating Worksheets 00:03:00 Moving and Copying Worksheets 00:04:00 Hiding and Unhiding Worksheets 00:02:00 Navigating and Viewing Excel Files Viewing Workbooks 00:03:00 Using Zoom Tools 00:02:00 Configure Sheet Options 00:02:00 Using Freeze Panes and Split Commands 00:05:00 Working with Window Commands 00:04:00 Adjusting Workbook Properties 00:03:00 Conclusion Course Recap 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This course is directed at anyone employed in the service industry or those looking to begin a career in this field. It covers the key principles of customer service, such as effective communication techniques, how professionally trained call centre agents can improve your business, as well as dealing with dissatisfied customers. Customer service is the heart of any business. In our highly competitive business world, effective management of customer queries play a large role in how your business is perceived by the public, and it can determine the success or failure of your product or service. Because of this, trained customer service and contact centre agents are highly sought after in all industries. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Module 02 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Module 03 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 05 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 06 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Module 07 Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Final Exam Final Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The Teaching Assistant Level 3 Diploma course equips individuals with the knowledge and skills necessary to excel in a support role within educational settings. Covering topics such as classroom management, child development, and effective teaching strategies, this comprehensive program prepares teaching assistants to make a positive impact in classrooms and support the learning journey of students.

🎨 Unleash Your Creative Genius with CanvaCraft: Mastering Design and Branding! 🚀 Are you ready to elevate your design game and create eye-catching visuals that captivate your audience? Introducing CanvaCraft, the ultimate online course that will empower you to master the art of design and branding using the powerful tools of Canva.   🌟 What You'll Learn: ✨ Design Fundamentals: Lay a solid foundation by understanding the principles of design, color theory, and composition. ✨ Canva Mastery: Navigate Canva like a pro! Unlock the full potential of this versatile tool to bring your creative visions to life effortlessly. ✨ Branding Magic: Learn the secrets of building a strong and memorable brand. From logos to color palettes, discover how to create a consistent and cohesive brand identity.   🔥 Course Highlights: 🚀 Interactive Modules: Dive into engaging lessons that combine theory with hands-on practice, ensuring you apply what you learn immediately. 🚀 Real-world Examples: Explore case studies of successful brands and campaigns to understand what works and why. 🚀 Live Q&A Sessions: Get your burning questions answered by industry experts during live Q&A sessions.   🎓 Who Is This Course For? Whether you're a budding entrepreneur, a marketing professional, or someone looking to enhance their creative skills, CanvaCraft is designed for you! No prior design experience needed-just bring your passion and eagerness to learn.   🎁 Enroll Now and Get Exclusive Bonuses: 🌈 Custom Canva Templates: Gain access to professionally designed templates that you can customize for your own projects. 🌈 Private Community Access: Join a supportive community of fellow learners, share your work, and receive feedback from experts.   💡 Transform your creative journey with CanvaCraft and watch your designs come to life! Don't miss out-enroll now and take the first step toward becoming a design and branding maestro.   🎨 Unleash Your Creative Potential with CanvaCraft! 🚀 Course Curriculum Basic Overview 00:00 Pricing 00:00 Mobile Application 00:00 Profile and Settings 00:00 Brand Kit - Upgrade 00:00 Inviting Team Members 00:00 Template Designs 00:00 Designing From Scratch 00:00 Sharing Content 00:00 Editing Designs - Elements 00:00 Element Menu and Text Elements 00:00 Background 00:00 Upload Your Content 00:00 Editing Designs - Other Content 00:00 Content Output - Download 00:00 Content Output - Presentations 00:00 Output Direct to Social Media 00:00 Output Direct to PowerPoint 00:00 Output Direct To Website 00:00 Conclusion 00:00 Advanced Overview 00:00 Output to Business Cards 00:00 Output to Posters 00:00 Output To Flyer 00:00 Output to Postcards 00:00 Output to Invitations 00:00 Canva for Work Trial 00:00 Canva For Work Resize 00:00 Canva For Work - Brand Kit 00:00 Canva For Work - Animation 00:00 Canva For Work Images Accesss 00:00 Canva For Work - Folders and Storage 00:00 Canva For Work - Transparent Background 00:00 Canva For Work - Special Fonts 00:00 Live Example - Pinterest Pin 00:00 Live Example - Business Card 00:00 Live Example - Facebook Event Cover 00:00 Live Example - Instagram Post 00:00 Live Example - YouTube Thumbnail 00:00 Conclusion 00:00