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9049 Courses delivered On Demand

Customer Service Masterclass - An Unforgettable Support Experience

By Compete High

🌟 Elevate Your Customer Service to Extraordinary Heights! 🌟   Are you ready to revolutionize the way you interact with your customers? Welcome to the 'Customer Service Masterclass - An Unforgettable Support Experience' - the ultimate online course designed to transform your customer service from ordinary to extraordinary!   🚀 Why Choose Our Masterclass?   ✨ Create Unforgettable Experiences: Learn the art of crafting memorable interactions that leave a lasting impression on your customers. From first contact to issue resolution, discover the secrets to building meaningful connections.   ✅ Master Proactive Problem-Solving: Anticipate your customers' needs before they even realize it! Uncover proven strategies to address concerns efficiently and effectively, turning potential problems into opportunities to showcase your stellar service.   🌐 Navigate the Digital Landscape with Ease: In today's digital age, customer service goes beyond face-to-face interactions. Gain insights into managing online inquiries, social media interactions, and virtual support channels with finesse.   🔥 Boost Customer Satisfaction and Loyalty: Happy customers are loyal customers. Uncover the techniques that will not only meet but exceed customer expectations, fostering loyalty that lasts a lifetime.   📈 Measure and Improve: Dive into the world of analytics and feedback to continuously enhance your service. Discover how to turn data into actionable insights, driving ongoing improvements for an ever-evolving customer experience.   🎓 What You'll Learn: The Psychology of Customer Satisfaction Effective Communication Strategies Handling Challenging Situations with Grace Implementing Proactive Customer Service Harnessing Technology for Seamless Support Building a Customer-Centric Culture within Your Team   🎁 Exclusive Bonuses: Enroll now and receive: 📚 Comprehensive Course Materials 🗣️ Access to a Thriving Community of Like-Minded Professionals 📈 Practical Tools and Templates for Immediate Implementation   👩‍💻 Who Should Enroll: Customer Service Representatives Support Team Leaders Entrepreneurs and Small Business Owners Anyone Passionate about Delivering Exceptional Service   💡 Ready to Stand Out in a Crowded Marketplace? Don't miss out on the chance to take your customer service to new heights. Join the 'Customer Service Masterclass' and unlock the key to creating an unforgettable support experience for your customers. Enroll now and let excellence become your standard!   🚀 Transform today, thrive tomorrow! 🚀   Course Curriculum

Customer Service Masterclass - An Unforgettable Support Experience
Delivered Online On Demand1 hour
£4.99

KYC Compliance in Financial Services Mini Bundle

By Compete High

Dive into the fast-paced world of financial services with the KYC Compliance in Financial Services Mini Bundle. In today’s regulatory environment, employers seek professionals who excel in KYC, Communication Skills, Negotiation Skills, Telephone Etiquette, and Sales Writing. This bundle was meticulously crafted to make you stand out and get hired faster. Whether you're aiming for roles in banking, insurance, or financial compliance, this mini bundle equips you with the core skills demanded across the industry. Don’t miss out on this streamlined path to becoming a high-value candidate. Description Job relevance is king, especially in financial services where compliance and client interaction are critical. This mini bundle delivers in-demand skills in KYC, Communication Skills, Negotiation Skills, Telephone Etiquette, and Sales Writing to make you more employable. Mastering KYC ensures you understand the backbone of compliance. Combining this with polished Communication Skills and Negotiation Skills makes you a valuable asset in client-facing roles. Add to that professional Telephone Etiquette and effective Sales Writing, and you’re fully prepared for diverse challenges in financial services. Why pay for these courses separately when you can get all five in one job-focused package? If you hesitate, you risk missing the edge your competitors will have. FAQ Is this bundle suitable for beginners? Yes. It’s designed for anyone wanting to enter financial services with strong foundations in KYC, Communication Skills, Negotiation Skills, Telephone Etiquette, and Sales Writing. Will this help me pass compliance checks? While it’s not a certification on its own, having skills in KYC paired with Communication Skills, Negotiation Skills, Telephone Etiquette, and Sales Writing greatly improves your hireability in compliance roles. How long do I have to enroll? Opportunities to learn KYC, Communication Skills, Negotiation Skills, Telephone Etiquette, and Sales Writing together in a cost-effective bundle are limited—act fast.

KYC Compliance in Financial Services Mini Bundle
Delivered Online On Demand11 hours
£19.99

Venepuncture (Phlebotomy) and Cannulation Training Mini Bundle

By Compete High

Elevate your healthcare career with the Venepuncture (Phlebotomy) and Cannulation Training Mini Bundle. Tailored for professionals aiming to excel in clinical procedures, patient care, and safety, this bundle emphasizes the most sought-after skills employers need. With essential courses in Phlebotomy, Nursing, Communication Skills, HACCP, and Health and Social Care, you’ll stand out as a hireable, confident healthcare practitioner. Description In modern healthcare settings, expertise in Phlebotomy and Nursing forms the backbone of patient-centered care. Mastery of Phlebotomy procedures combined with strong Nursing foundations means you can support medical teams efficiently and compassionately. Effective Communication Skills ensure smooth interactions with patients and colleagues, a top priority in clinical environments. Your ability to convey instructions, provide reassurance, and collaborate depends on polished Communication Skills. Workplace safety cannot be overstated, and that’s why HACCP training is included. Knowledge of HACCP protocols equips you to maintain hygienic and safe clinical environments, essential for reducing risks of contamination. Beyond direct care, understanding Health and Social Care principles prepares you to contribute holistically to patient well-being. Employers look for candidates who can navigate healthcare systems and support vulnerable populations through comprehensive Health and Social Care skills. This combination of Phlebotomy, Nursing, Communication Skills, HACCP, and Health and Social Care ensures you are highly employable and ready to meet healthcare demands with confidence. FAQ Q: What types of jobs does this bundle prepare me for? A: Clinical assistant roles, phlebotomy technician, healthcare support worker, and positions requiring Nursing, Communication Skills, HACCP, and Health and Social Care competencies. Q: Do I need prior medical experience? A: No, the bundle supports beginners and those upgrading their skills in Phlebotomy, Nursing, Communication Skills, HACCP, and Health and Social Care. Q: How does HACCP fit into healthcare training? A: HACCP principles ensure patient safety through infection control, vital for all clinical practitioners, including those specializing in Phlebotomy and Nursing.

Venepuncture (Phlebotomy) and Cannulation Training Mini Bundle
Delivered Online On Demand11 hours
£19.99

Diploma in Mentoring

4.3(43)

By John Academy

Do you have what it takes to become a mentor? Are you someone who has a lot of patience in teaching? Are you someone who can easily relate to people? Then you can learn to know how to become a motivational mentor in this Mentoring Course! Description:  What does mentoring mean? How does mentor-protégé relationship work? Do you know anyone who is an expert of these? Or are you one of them or you just want to take this course to be able to improve yourself? If yes, then this course will truly help you. You will be taught how to assess yourself if you have what it takes to become a mentor. In this mentoring course, you would learn the definition of mentoring and how it works. You will be able to know its history, the mentor-protégé relationship. You will learn about the benefits of becoming a protégé. Then you will be able to find out how to have the skills you need, career development and personal satisfaction. Most importantly, you will be able to know the importance of having a mentor guide you as oppose to those who do not have a mentor. Who is the course for? Life Coaches and other professionals who want to become a mentor People who have an interest in becoming a mentor, life coaches or counsellors Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Mentoring course is a useful qualification to possess, and would be beneficial for the following careers: Enrichment Specialist Guidance Counsellors Life Coach Mentors Psychologists. Diploma in Mentoring Module 01: Introduction to Mentoring 00:20:00 Module 02: Stages and Forms of Mentoring 00:15:00 Module 03: Communication 00:35:00 Module 04: Matter of Skill 00:40:00 Module 05: Mentor-Mentee Relationship 00:15:00 Module 06: The Mentor as a Learner: Habits of Work 00:25:00 Module 07: Mentoring in Virtual Reality 00:15:00 Module 08: Mentoring and Ethics 00:20:00 Module 09: Review, Evaluation and Closure 00:25:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Mentoring 00:20:00 Final Exam Final Exam- Diploma in Mentoring 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Diploma in Mentoring
Delivered Online On Demand4 hours 10 minutes
£11.99

Diploma in Affiliate Marketing

4.3(43)

By John Academy

Do you have any idea how affiliation work? Do you want to learn how to succeed without your own product? One of the effective and used marketing today is the Affiliate Marketing. This type of Marketing will be needing the right skills and technical know-how and the Diploma in Affiliate Marketing Course will be the best course to help you in this. Description: People nowadays are very dependent on technology, especially the internet for marketing. Affiliate marketing has become very popular at this modern day and age. This diploma in Affiliate Marketing has been designed to give you the in depth knowledge and strategies in this field so that you stay ahead in your business. Who is the course for? Employees of the business industry and other businessmen who want to learn how to communicate effectively with their current and potential clients through affiliate marketing People who have an interest in marketing through email and how to effectively communicate on the internet. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, although an education and experience related to online marketing and communication will be of great advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Affiliate Marketing Course will be very beneficial and helpful, especially to the following careers: Marketing and Promotions Specialists Bloggers Marketing Managers Sales Managers Sales and Promotions Specialists Top Executives And Much More! Diploma in Affiliate Marketing Introduction 00:15:00 Affiliate - Blueprint 00:30:00 Website Layout 00:30:00 The Absolute Simplest And Easiest Way To Get Started! 01:00:00 How exactly do you pick a topic? 01:00:00 How to Find Good Content And Fill Up Your Website 00:30:00 Search Engine Optimization is a must - each step of the way 00:30:00 Make Your Sites Easy To Edit And Link To Other Sites You Own 01:00:00 Make As Many Sites As You Like With Out Spending More Money 00:15:00 Pumping Your Websites Full Of Traffic 01:00:00 Using forums to really get the traffic flowing 01:00:00 Using articles to generate traffic 00:30:00 Great places to get FREE keyword rich links 00:15:00 Sticking It All Together And Getting Everything To Work 00:15:00 How To Save Some Time 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Diploma in Affiliate Marketing
Delivered Online On Demand9 hours
£11.99

Diploma in Anger Management

4.3(43)

By John Academy

If you let your anger as it is, it might become an issue in your whole life and it will control your emotions often. If it does interfere with your work and everyday life then it might hurt you and your loved ones when you least expect it. Anger has a mischievous method for making itself known in the rarest of circumstances, and most you don't have any control over. If you, your loved ones or your clients are suffering anger management issues then, this course can help you. Sometimes, people don't realise that they're furious until something jumps out at touch off the sudden change in their temperament or mood. In the event that this has transpired to you or to anyone you know, then you or they may feel that there's no real way to repair your or their principal issue if you don't try to comprehend where it originates from. This course can enable you and to help anyone to perceive what anger is all about and what are the reasons that experiencing this particular feeling in any situation, and what should be done to shield it from destroying their lives. Who is the course for? Professionals or doctors who help their clients resolved anger management issues People who need anger management for themselves or for others Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Anger Management course is a useful qualification to possess, and would be beneficial for the following careers: Anger Management Counsellors Life Coaches Mentors Psychologists Psychotherapists. Understanding Anger What is Anger? 00:15:00 Costs and Pay-Offs 00:15:00 The Anger Process 00:30:00 How Does Anger Affect Our Thinking? 00:15:00 Understanding Behavior Types 00:15:00 Managing Anger 00:15:00 Communication Tips and Tricks 00:30:00 Anger Management Dread and Lack Of Confidence 01:00:00 Drug Addiction And Anger 00:30:00 Being Unhappy 00:30:00 The Impact Of Anger 00:30:00 What Anger Accomplishes 01:00:00 Taking Control of Your Anger 01:00:00 Mock Exam Mock Exam-Diploma in Anger Management 00:20:00 Final Exam Final Exam-Diploma in Anger Management 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Diploma in Anger Management
Delivered Online On Demand7 hours 25 minutes
£11.99

Leadership and People Management: 8-in-1 Premium Online Courses Bundle

By Compete High

Leadership isn't just a title — it's a skillset. The Leadership and People Management: 8-in-1 Premium Online Courses Bundle gives you that skillset, designed to make you instantly appealing to employers across business, healthcare, government, customer service, and education. With key workplace tools such as: Equality and Diversity Problem Solving Communication Skills Operations Management Crisis Management Telephone Etiquette Online Meeting Management Self Motivation …you'll be hard to ignore in any job application or promotion track. 🚨 FOMO alert: These are the leadership skills employers wish more candidates had. 💡 Value-for-money alert: Get all 8 skills for the cost of a single course. Rated by learners — Compete High has 4.8 on 'Reviews.io' and 4.3 on Trustpilot. 📝 Description Show employers that you don’t just manage tasks — you lead people. The bundle begins with equality and diversity — because leadership today starts with inclusion. Understanding equality and diversity is essential for hiring, managing, and team-building. Equality and diversity knowledge signals emotional intelligence and professionalism. Pair that with elite problem solving and you become the go-to in any crisis. Hiring managers love to see solid problem solving on CVs — especially when backed by real learning. Add in sharp communication skills and you're ready to lead. From performance reviews to team updates, communication skills are fundamental. Then there’s operations management — an in-demand role in logistics, business, healthcare, and nonprofits. Training in operations management signals big-picture thinking and process leadership. Let’s not forget crisis management. Your ability to showcase strategic crisis management skills speaks volumes during interviews and boardroom decision-making. Every workplace still uses phones — and telephone etiquette remains essential. Recruiters take note when you can deliver good impressions over the phone. Online meeting management is a 2025 must-have. Whether remote or hybrid, being able to manage virtual rooms, lead agendas, and maintain flow with online meeting management is key. Wrap it up with self motivation — the hidden trait of high performers. Your self motivation training tells employers that you take initiative, stay productive, and need no micromanagement. From equality and diversity to communication skills, and from operations management to self motivation, you’ll be equipped with the leadership profile today’s recruiters crave. ❓FAQ Q: What kinds of jobs can this help with? A: HR, team leadership, operations, administration, call centres, training, and executive roles — this bundle applies everywhere people are managed. Q: Do I need leadership experience? A: Not at all. If you’re aiming to get leadership experience, this is your first step. Q: Will employers value these 8 courses? A: Yes. From problem solving to telephone etiquette, each course represents a soft skill essential to today’s workforce.

Leadership and People Management: 8-in-1 Premium Online Courses Bundle
Delivered Online On Demand16 hours
£28.99

Teaching Assistant Complete Course (TA, SEN, Autism, ADHD & Dyslexia)

5.0(1)

By Course Gate

Whether you are already a teaching assistant or want to become one, this course will help you create a supportive and inclusive learning environment for SEN students. Don't miss this opportunity to improve your education and make a difference.

Teaching Assistant Complete Course (TA, SEN, Autism, ADHD & Dyslexia)
Delivered Online On Demand1 hour
£11.99

Internal and External Auditor Training with Functional Maths

5.0(1)

By Course Gate

Enrol in our Internal & External Auditors course to master audit skills and explore Functional Maths for audit professionals. Suitable for aspiring auditors, current professionals seeking enhancement, and anyone interested in audit processes. Kickstart your career in auditing today!

Internal and External Auditor Training with Functional Maths
Delivered Online On Demand12 hours 6 minutes
£11.99

Health Coach - CPDQS Accredited Bundle Course

5.0(2)

By Training Express

Ever wondered what it takes to be the calm in someone’s storm, the voice that helps steer people toward better health choices without sounding like a walking textbook? This Health Coach - CPDQS Accredited Bundle Course keeps it smart, focused, and perfectly structured for anyone looking to understand the art of guiding others toward better wellbeing—without the fluff. Whether it’s nutrition basics, lifestyle habits, or mental wellness, you’ll find clarity on what really works and why people need it. No over-the-top promises—just solid, well-explained insights delivered online with you in control. The health coaching field in the UK is expanding fast, with more people turning to personal support instead of one-size-fits-all advice. This course gives you the right blend of health knowledge, coaching strategies, and communication essentials to take meaningful steps into the wellness industry. It’s been built for learners who want quality information without the classroom chatter. Plus, with CPDQS accreditation, you know it’s recognised in the right circles. Whether you're exploring a new direction or building on what you already know, this bundle makes sure you’re not just reading—you’re actually learning something that sticks. Key Features of Health Coach Bundle CPD Accredited Health Coach Course Instant PDF certificate Fully online, interactive Health Coachcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Health Coach Bundle course to excel! To become successful in your profession, you must have a specific set of Health Coach skills to succeed in today's competitive world. In this in-depth Health Coachtraining course, you will develop the most in-demand Health Coach skills to kickstart your career, as well as upgrade your existing knowledge & skills. Health Coach Curriculum Course 01: Health and Social Care Course 02: Public Health Course 03: Care Planning and Record Keeping Course 04: Diabetes Awareness Course 05: Dyslexia Awareness Course 06: Maternity Care Assistant Course 07: Foster Care Training Course Course 08: End of Life Care Nursing Course 09: Basic Life Support Course 10: Understanding Autism Level 3 Course 11: Drug and Alcohol Awareness Course 12: Psychotherapy and Rehabilitation Counselling Course 13: Mental Health Nursing Course 14: Medical Law Course 15: Safe Handling of Medicines Course 16: Infection Prevention & Control: Health & Safety Consultant Course 17: Epidemic and Pandemic Disease Awareness Course 18: Personal Hygiene Course Course 19: Health and Safety Level 2 Course 20: Basic First Aid Accreditation This Health Coach bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Health Coach course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Health Coach basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Health Coach Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Health Coach - CPDQS Accredited Bundle Course
Delivered Online On Demand1 hour
£100