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Description: Customer service and the success of a company are interdependent. By offering excellent customer service, you can retain customers and grow your business. The Customer Care Training course combines all the essential knowledge in detail to enable you to become progressing in the competitive and dynamic customer care field. You will introduce to the most-needed skills to master the position as a customer care assistant or receptionist. Explore the necessity of having a customer service standards which indirectly reflects your brand's values. This course provides an excellent base for high-quality customer care to stay ahead in the robust and competitive job market, Upon successful completion of the course, you'll be able to handle issues for customers and do your best to ensure they are satisfied. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Care Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Care Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Overview Customer Care Promo FREE 00:02:00 Introductory video 00:01:00 Lesson Two: Experiencing Customer Care Exploring Our Own Experiences of Being Customers 00:01:00 Exploring Our Own Experiences Part Two 00:05:00 Lesson Three: Meet and Greet Meet and Greet 00:03:00 Lesson Four: Equality and Diversity Equality and Diversity 00:07:00 Lesson Five: Telephone Skills Developing Your Telephone Skills 00:12:00 Lesson Six: Hints and Tips Hints and Tips for Best Practice 00:18:00 Lesson Seven: Complaints Dealing with Complaints 00:11:00 Lesson Eight: Conclusion Conclusion 00:02:00 Assessment Assignment - Customer Care Training 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Emails are a quick and effective way to send information and data anywhere in the world. Much like any other text-based form of communication, they're also incredibly easy to misinterpret and take out of context. A clear and transparent communication pattern is essential for optimum performance in any organization. This Marketing Email Etiquette Training is designed to teachthe proper use of business language and accurately addressing your stakeholders. Emails are just like your business card as it introduces you as a member of the global business community. This course will help you learn ways in which you can send across your message for effective and powerful communication while saving precious time generally lost in translation and understanding. Through the course you'll know how to manage situations where an email reaches the wrong person, you'll learn the circumstances when sending an email is necessary and/or appropriate, and much more! Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Marketing Email Etiquette Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Marketing Email Etiquette Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Promo FREE 00:01:00 Introduction 00:01:00 100 Clicks a Day 00:09:00 100 Clicks A Day (Email's The Cornerstone) 00:03:00 The Attractive Character Overview 00:10:00 Attractive Character II 00:18:00 Email Sequence Explanation 00:01:00 Module: 02 Soap Opera Sequence 00:13:00 Seinfeld Email Sequence 00:11:00 Autoresponder & Email Examples 00:25:00 Squeezing Extra Money from Emails 00:06:00 Expert Positioning 00:18:00 What is a Squeeze 00:05:00 Squeeze Page Secrets 00:08:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Fact checking is one of those oft-discussed jobs within the industry that many people outside of the media world don't know too much about. The main thing a fact-checker does is go over a story meticulously to confirm all the facts within it. This means confirming everything from a subject's age to what they've said. The Fact Checking for Beginners is designed to help you gain the fundamental skills and knowledge needed to begin or improve a high-quality fact-checking program - independently or in an organization. Through the course you will be able to identify and correct factual errors in blogs, articles, books or elsewhere. Finally, if you plan to write about corporations on a regular basis, learn the benefits of Company Search at SEC.gov. Every publicly traded company on the planet has to post their prospectus here. You can turn yourself into an invaluable resource. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Fact Checking for Beginners is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Fact Checking for Beginners is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Essentials of Fact Checking Why Fact Check? The Top 5 Reasons FREE 00:13:00 What to Check 00:06:00 Your Fact Checking Routine 00:03:00 Where to Check 00:08:00 Fact Checking Skills Getting Names Right 00:12:00 Getting Numbers Right 00:05:00 Confirming Research Results 00:12:00 Now You Try It #1 00:06:00 Now You Try It #2 00:13:00 Now You Try It #3 00:06:00 Applying Your Learning Danger Zones 00:03:00 Information Responsibility 00:05:00 Advanced Fact Checking Issues Course Conclusion 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Do you want to save your important file and images in a drive? If so, OneDrive allows you this opportunity that you can get the files and saved pictures at any time from any places using a tablet, computer, or mobile device. To know more about the features and activities, take a look at MS Office 365 OneDrive course. It will assist you in understanding all you need to know about the OneDrive. The MS Office 365 OneDrive course will teach you how to store files and images, create polished documents, collaborate in real-time, unlock insights, and present with clarity in this cloud-based app. The course also teaches you how to access files, open and save, share, view details, and changes the view and categorizing options. It will also teach the learners to work with delete and sync files with Version History effectively. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS Office 365 OneDrive is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS Office 365 OneDrive is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:02:00 Getting Started with OneDrive Overview 00:03:00 Accessing Files 00:06:00 Changing the View and Sorting 00:06:00 Opening a File 00:05:00 Saving Files to OneDrive 00:06:00 Creating and Rearranging Folders 00:05:00 Sharing Files 00:07:00 Viewing File Details 00:05:00 Working with Version History 00:06:00 DeletingFiles 00:04:00 Restoring Your OneDrive 00:02:00 SyncingFiles 00:06:00 Copying Files to SharePoint 00:03:00 Conclusion Course Recap 00:03:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Stories have a pretty unique relationship with selling and marketing. The most powerful marketing device a company can improve is its story. The Story Selling Strategies course will give you a stimulating and insightful account of the structure for generating stories that influence and induces consumers to buy your products or services. You will gain in-depth knowledge of how to turn your personal story and experiences into the powerful asset while marketing your products. Learn to engage your customers in your story that turns to be as productive as engaging them with your product. Some large companies have the luxury of spending thousands of dollars on advertisements, although small companies can rarely do that. If you are running a small business and want your customer how to get involved in your story, then enrol right now and stay ahead in this hard and extremely competitive business market. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Story Selling Strategies is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Story Selling Strategies is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Introduction FREE 00:01:00 Email Sequence 00:11:00 Soap Opera Sequence 00:13:00 Walkthrough of My SOAP Sequence 00:29:00 Client SOAP Sequence Example 00:11:00 Seinfeld Email Sequence 00:11:00 Module: 02 Expert Positioning 00:18:00 Voice Inflection for 2X Sales 00:17:00 What is a Squeeze 00:05:00 Squeeze Page Secrets 00:08:00 Value Ladder Overview 00:07:00 Affiliate Value Ladder Buildout 00:10:00 Your Value Ladder Buildout 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Different tools of MS Office make any difficult work very easy. Yammer is one of those tools that perform as a social network within the organizations through its different features. Do you want to its vivid use and how to perform with this tool? If your answer is yes, you may roam at our MS Office 365 Yammer course. It may navigate you to learn the proper things. The MS Office 365 Yammer course incorporates some basic uses of Yammer providing the proper knowledge to the learners about how to use. It incorporates the feature of group work, files sharing, recover feedback, cut back on meetings, and email chains to connect the people collaboratively within the organization. At the end of the course, you can learn how to use it effectively. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS Office 365 Yammer is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS Office 365 Yammer is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:03:00 Working with Yammer in Office 365 Overview of Yammer 00:03:00 Navigating Yammer 00:04:00 Editing Your Yammer Profile 00:05:00 Working with Conversations 00:05:00 Managing Conversations 00:07:00 Working with Groups 00:08:00 Connecting to an External Newtork 00:08:00 Working with Messages 00:05:00 Managing Messages 00:07:00 Chatting with Online Now 00:08:00 Creating a Poll, Praise, or Announcment 00:08:00 Searching in Yammer 00:07:00 Conclusion Course Recap 00:03:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Explore ChatGPT, a cutting-edge world of AI content creation, with our comprehensive course. This meticulously curated program unravels the technology behind ChatGPT to practical applications in machine learning, social media, data analysis, and image generation. This course unveils new facets of AI to navigate this evolving landscape with prowess.

Overview This comprehensive course on Sales Training: Master Your Sales Pitch will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Sales Training: Master Your Sales Pitch comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Sales Training: Master Your Sales Pitch. It is available to all students, of all academic backgrounds. Requirements Our Sales Training: Master Your Sales Pitch is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 7 sections • 23 lectures • 01:20:00 total length •Welcome!: 00:04:00 •First and Foremost: 00:02:00 •Introduction to Action Plan: 00:02:00 •Lesson: Pre-Presentation: 00:02:00 •Pre-Presentation Part 1: 00:05:00 •Pre-Presentation Animation: 00:03:00 •Pre-Presentation Part 2: 00:04:00 •Pre-Presentation PowerPoint: 00:04:00 •Pre-Presentation Part 3: 00:02:00 •Resource: 00:00:00 •Structuring a Dynamic Presentation - 8 Step Process: 00:06:00 •Elevating Value during Your Presentation: 00:03:00 •How to Customize Your Presentation and Timeline: 00:09:00 •Presentations that Emotionally Connect: 00:02:00 •Negotiation and Price Presentation: 00:07:00 •Actual Presentation Chapter (Written Context from 'The Sales Pro' Book): 00:04:00 •Actual Presentation: 00:04:00 •Features, Functions, Benefits and Results: 00:02:00 •Cartoon: 00:08:00 •Celebrity Moment - Inspiration: 00:02:00 •It Is Time To Take Action!: 00:04:00 •The Final Word: 00:01:00 •Assignment - Sales Training: Master Your Sales Pitch: 00:00:00

🌟 Unlock the Secrets of Communication: Enroll in 'Corporeal Communication: Harnessing the Power of Body Language' Course Today! 🌟   Master the art of effective communication beyond words and delve into the profound world of non-verbal interaction with our comprehensive online course. Unleash the power of body language and elevate your personal and professional relationships to new heights! 🎓 Module 1: Ever Lose Your Temper 🎓 Discover how your body language shapes your emotional responses. Learn to manage and control your reactions effectively, ensuring your body language speaks volumes even in challenging situations. 🌐 Module 2: Logic or Emotion 🌐 Understand the delicate balance between logic and emotions in communication. Harness the nuances of body language to express both intellect and empathy, fostering deeper connections in every interaction. 🧠Module 3: Instincts and Boundaries 🧠Explore the instinctual aspects of body language and establish personal boundaries effectively. Learn to decipher non-verbal cues to maintain a comfortable and respectful space in any interaction. ️ Module 4: Your Corazon ️ Unlock the secrets of body language in matters of the heart. Grasp the subtle signals of romance, connection, and empathy to enhance your relationships and forge authentic connections. 🚀 Module 5: Don't Just Stay There! 🚀 Elevate your presence and charisma through body language mastery. Develop a commanding presence and captivate your audience in any setting, leaving a lasting impact. ❓ Module 6: What Do I Do Next ❓ Implement your newfound knowledge seamlessly. Get actionable strategies and tips on applying body language techniques in real-life scenarios, ensuring practical and lasting results. Join our course and revolutionize your communication skills today! Gain lifetime access to expert insights, practical exercises, and resources that will empower you to harness the incredible power of corporeal communication.   Enroll now and start speaking volumes without saying a word! 🚀🗣️💫 Course Curriculum USING YOUR BODY TO COMMUNICATE Ever Lose Your Temper 00:00 Logic or Emotion 00:00 Instincts and Boundaries 00:00 Your Corazon 00:00 Don-t Just Stay There! 00:00 What Do I Do Next 00:00

Description Publicity can be defined as a form of public relations that provides news or information in the media. Publicity is also how a business or organization is perceived in the media. Due to their closeness in nature, publicity is often misconstrued with two other forms of mass communication: advertising and marketing.  The Business Publicity Training is designed to help you build visibility for your shop locally by working with the media. You will have the opportunity to learn about technology in as many positive ways as we can provide and it is very valuable for youth to be ambassadors for their projects. You will learn to create and implement a realistic plan for local publicity. Learn to approach both traditional media (newspapers, magazines, radio, TV) and new media (local blogs, other social media and 'influencers'). Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Publicity Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Publicity Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Overview FREE 00:03:00 Getting Local Publicity Benefits of Publicity 00:04:00 The Three Basic Factors for Publicity 00:16:00 The Top Seven Strategies for Local Publicity 00:11:00 Publicity Tools and Techniques, Part 1 00:09:00 Publicity Tools and Techniques, Part 2 00:06:00 Publicity Blunders to Avoid 00:08:00 Go for It! 00:03:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00