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Follow your dreams by enrolling on the Therapeutic Massage and Massage Salon Management course today and develop the experience, skills and knowledge you need to enhance your professional development. Therapeutic Massage and Massage Salon Management will help you arm yourself with the qualities you need to work towards your dream job. Study the Therapeutic Massage and Massage Salon Management training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Therapeutic Massage and Massage Salon Management course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Therapeutic Massage and Massage Salon Management course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Therapeutic Massage and Massage Salon Management course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Therapeutic Massage and Massage Salon Management course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Therapeutic Massage and Massage Salon Management course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Therapeutic Massage and Massage Salon Management course. The Therapeutic Massage and Massage Salon Management course is designed by industry experts and is tailored to help you learn new skills with ease. The Therapeutic Massage and Massage Salon Management is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Therapeutic Massage and Massage Salon Management when it suits you. Access the Therapeutic Massage and Massage Salon Management course modules from any internet-enabled device, including computers, tablets, and smartphones. The Therapeutic Massage and Massage Salon Management course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Therapeutic Massage and Massage Salon Management now and start learning instantly! What You Get Out Of Studying Therapeutic Massage and Massage Salon Management With Janets Free PDF certificate upon successful completion of the Therapeutic Massage and Massage Salon Management Full one-year access to Therapeutic Massage and Massage Salon Management Course materials Instant assessment results with the Therapeutic Massage and Massage Salon Management No hidden fees with the Therapeutic Massage and Massage Salon Management Full tutor support available from Monday to Friday with the Therapeutic Massage and Massage Salon Management Study the Therapeutic Massage and Massage Salon Management at your own pace Benefit from instant feedback through mock exams and multiple-choice assessments Gain a complete understanding of Therapeutic Massage and Massage Salon Management Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams with the Therapeutic Massage and Massage Salon Management Study the Therapeutic Massage and Massage Salon Management in your own time through your computer, tablet or mobile device Improve your chance of gaining professional skills and better earning potential by completing the Therapeutic Massage and Massage Salon Management Description  The Therapeutic Massage and Massage Salon Management training course is delivered through Janets' online learning platform. Access the Therapeutic Massage and Massage Salon Management content from any internet-enabled device whenever or wherever you want to. The Therapeutic Massage and Massage Salon Management course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Therapeutic Massage and Massage Salon Management course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Therapeutic Massage and Massage Salon Management course. After successfully passing the Therapeutic Massage and Massage Salon Management course exam, you will be able to apply for a CPD-accredited certificate as proof of your Therapeutic Massage and Massage Salon Management qualification. Certification All students who successfully complete the Therapeutic Massage and Massage Salon Management course can instantly download their digital certificate. You can also purchase a hard copy of the Therapeutic Massage and Massage Salon Management course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Therapeutic Massage and Massage Salon Management is ideal for those who already work in this sector or are an aspiring professional. This Therapeutic Massage and Massage Salon Management course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Therapeutic Massage and Massage Salon Management is open to all students and has no formal entry requirements. To study the Therapeutic Massage and Massage Salon Management course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Therapeutic Massage and Massage Salon Management is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Therapeutic Massage and Massage Salon Management and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Massage Therapy Introduction to Massage Therapy 00:15:00 Massage History 00:15:00 The Role of A Massage Therapist 00:30:00 Tissues, Organs, & Neuromuscular systems 01:00:00 General Benefits of Massage 00:15:00 Various Massage Techniques Indian Head Massage 00:15:00 Facial Massage 00:30:00 Neck Massage 00:30:00 Back Massage 00:30:00 Full Body Massage 00:15:00 Swedish Massage 00:15:00 Therapeutic Massage Sports Massage 00:30:00 LomiLomi Massage 00:15:00 Anti-Cellulite Massage 00:15:00 Hot Stone Massage 00:30:00 Thai Foot Massage 00:15:00 Prenatal Massage 00:15:00 Medical Massage 01:00:00 Baby Massage 01:00:00 Trigger Point Therapy 00:05:00 Thai Massage 01:00:00 Reflexology 01:00:00 Massage Salon How A Massage Therapist Can Start A Business 01:00:00 Marketing Your Business 01:00:00 Complimentary Massages 00:15:00 Building Your Clientele 00:30:00 Other Ways To Market Your Business 01:00:00 Conclusion to Massage 00:15:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Master per unit analysis in electrical engineering with our comprehensive course. Learn single and three-phase system analysis techniques for real-world applications.

The Writing Task 1 course is designed to help individuals excel in the Academic IELTS Writing Task 1. It covers the essential ingredients of a high-scoring essay, including task achievement, cohesion, coherence, grammatical range, accuracy, and lexical resource. The course provides step-by-step guidance on crafting effective introductions, overviews, and specific details for various types of graphs and diagrams. Learning Outcomes: Understand the fundamentals of IELTS Writing Task 1, including the four main types of questions and how to achieve a high score. Develop skills in task achievement, ensuring that the response addresses all aspects of the task and presents relevant information. Learn how to create cohesive and coherent essays, using appropriate linking words and organizing ideas logically. Improve grammatical range and accuracy, covering various grammar topics like tenses, articles, passive voice, compound sentences, relative clauses, and more. Enhance lexical resource by acquiring vocabulary specific to trend graphs, comparative graphs, process diagrams, and maps. Master the art of writing effective introductions, overviews, and specific details for different types of visual data. Practice real-time writing with practice questions, receiving breakdowns and feedback for improvement. Gain final tips and strategies to boost overall performance in the Academic IELTS Writing Task 1. Why buy this IELTS Writing Task - Online Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the IELTS Writing Task - Online Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This IELTS Writing Task - Online Course course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This IELTS Writing Task - Online Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This IELTS Writing Task - Online Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This IELTS Writing Task - Online Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Unit 01: Introduction Welcome Aboard 00:08:00 Fundamentals of Writing Task 1 00:06:00 The 4 Main Types of Questions 00:07:00 How to Get a High Score 00:07:00 How this course is Structured 00:03:00 Unit 02: Ingredients First Ingredient: Task Achievement 00:16:00 Second Ingredient: Cohesion and Coherence 00:09:00 Third Ingredient: Grammatical Range and Accuracy 00:03:00 Grammar: Tenses 00:20:00 Grammar: Articles and Agreement 00:09:00 Grammar: Active vs. Passive Voice 00:07:00 Grammar: Simple and Compound Sentences 00:18:00 Grammar: Complex Sentences 00:12:00 Grammar: Correlative Conjunctions 00:09:00 Grammar: Relative Clauses 00:11:00 Grammar: Combining Elements 00:06:00 Grammar: Punctuation 00:21:00 Grammar: Writing Numbers 00:08:00 Fourth Ingredient: Lexical Resource 00:02:00 Vocabulary for Trend Graphs 00:10:00 Vocabulary for Comparative Graphs 00:12:00 Vocabulary for Process Diagrams 00:04:00 Vocabulary for Maps 00:17:00 Unit 03: The Recipe Introduction to unit 3: The Recipe 00:04:00 The Basics of Writing Introductions 00:04:00 How to Write Introductions for Trend Graphs 00:15:00 How to Write Introductions for Comparative Graphs 00:13:00 How to Write Introductions for Process Diagrams 00:04:00 How to Write Introductions for Maps 00:02:00 The Basics of Writing Overviews 00:04:00 How to Write Overviews for Trend Graphs 00:19:00 How to Write Overviews for Comparative Graphs 00:15:00 How to Write Overviews for Process Diagrams 00:08:00 How to Write Overviews for Maps 00:03:00 The Basics of Writing Specific Details 00:03:00 How to Write Specific Details for Trend Graphs 00:29:00 How to Write Specific Details for Comparative Graphs 00:26:00 How to Write Specific Details for Process Diagrams 00:12:00 How to Write Specific Details for Maps 00:07:00 Unit 04: Cooking- Putting It All Together Practice Question 1 in Real-Time 00:22:00 Breakdown of Practice Question 1 00:19:00 Practice Question 2 in Real-Time 00:17:00 Breakdown of Practice Question 2 00:27:00 Final Tips 00:11:00 Assignment Assignment - IELTS Writing Task - Online Course 00:00:00

The IELTS Reading Online Course is designed to help individuals improve their reading skills and excel in the reading section of the IELTS exam. It covers various question types commonly found in the test and provides practice sets to enhance comprehension and time management. Learning Outcomes: Understand the fundamentals of the IELTS Reading section and different question types. Learn effective strategies to answer 'Always In Order' questions, including fill-in-the-blank, short answer, yes/no/not given, and multiple-choice questions. Develop skills to tackle 'Mostly in Order' questions, such as sentence completion, table, diagram, flowchart, and summary questions. Gain proficiency in handling 'Not in Order' questions, which include matching, paragraph location, headings, and pick from list questions. Practice reading passages from start to finish, simulating real exam conditions and enhancing reading speed and comprehension. Familiarize with a variety of reading passages across different topics and difficulty levels. Receive valuable tips and strategies to improve overall performance in the IELTS Reading section. Why buy this IELTS Reading Online Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the IELTS Reading Online Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This IELTS Reading Online Course course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This IELTS Reading Online Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This IELTS Reading Online Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This IELTS Reading Online Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Unit 01: Introduction Welcome Aboard 00:09:00 Fundamentals 00:33:00 Types of Questions 00:24:00 Unit 02: How to Answer 'Always In Order' Question How to Answer Fill-in-the Blank Questions 00:30:00 Fill-in-the-Blank: Practice Set 1 00:24:00 Fill-in-the-Blank: Practice Set 2 00:22:00 How to Answer Short Answer Questions 00:24:00 Short Answer: Practice Set 1 00:29:00 Short Answer: Practice Set 2 00:24:00 How to Answer Yes/No/Not Given Questions 00:27:00 Yes/No/Not Given: Practice Set 1 00:34:00 Yes/No/Not Given: Practice Set 2 00:31:00 How to Answer Multiple Choice Questions 00:18:00 Multiple Choice: Practice Set 1 00:19:00 Multiple Choice: Practice Set 2 00:21:00 Unit 03: How to Answer 'Mostly in Order' Questions How to Answer Sentence Completion Questions 00:18:00 Sentence Completion: Practice Set 1 00:14:00 Sentence Completion: Practice Set 2 00:17:00 How to Answer Table Questions 00:25:00 Table: Practice Set 1 00:16:00 Table: Practice Set 2 00:30:00 How to Answer Diagram Questions 00:22:00 Diagram: Practice Set 1 00:17:00 Diagram: Practice Set 2 00:12:00 How to Answer Flowchart Questions 00:16:00 Flowchart: Practice Set 1 00:20:00 Flowchart: Practice Set 2 00:29:00 How to Answer Summary Questions 00:26:00 Summary: Practice Set 1 00:27:00 Summary: Practice Set 2 00:27:00 Unit 04: How to Answer 'Not in Order' Questions How to Answer Matching Questions 00:21:00 Matching: Practice Set 1 00:17:00 Matching: Practice Set 2 00:24:00 How to Answer Paragraph Location Questions 00:18:00 Paragraph Location: Practice Set 1 00:29:00 Paragraph Location: Practice Set 2 00:21:00 How to Answer Headings Questions 00:23:00 Headings: Practice Set 1 00:22:00 Headings: Practice Set 2 00:18:00 How to Answer Pick from List Questions 00:29:00 Pick From List: Practice Set 1 00:16:00 Pick From List: Practice Set 2 00:27:00 Unit 05: How to Answer Reading Passages from Start to Finish Full Reading Test - Passage 1 00:36:00 Full Reading Test - Passage 2 00:36:00 Full Reading Test - Passage 3 00:02:00 Final Tips 00:11:00 Assignment Assignment - IELTS Reading Online Course 00:00:00

In today's technology-driven workplace, proficiency in specialised software like Microsoft Visio is increasingly valuable. This Microsoft Office: Visio course offers comprehensive learning for both beginners and advanced users of Microsoft Visio 2016. It addresses a significant need: the ability to effectively organise and present complex information through diagrams and charts. Understanding and mastering this skill can lead to clearer communication within teams, more efficient project management, and improved workflow processes. By simplifying complex data visualisation, this course empowers learners to convey information more effectively, making it an essential tool for professionals in various fields. Visio's versatility makes it a crucial tool for presenting information in a visually engaging and clear manner. This course equips learners with the skills to create a variety of diagrams, from organisational charts to network diagrams, enhancing their ability to communicate complex ideas simply. With hands-on experience in Visio's features, learners can expect to see a noticeable improvement in their ability to manage and represent data, which is a key advantage in any professional setting. The importance of visual communication in the modern workplace cannot be overstated, and this course ensures that learners are well-equipped to meet these demands. By the end of this course, participants will have a robust understanding of Visio's functionalities, enabling them to create professional and effective diagrams. This skill is not only beneficial for individual growth but also enhances the collective efficiency of teams and organisations, making it a valuable asset in any professional environment. Learning Outcomes Understand basics and interface of Microsoft Visio 2016. Develop skills in creating effective workflow diagrams. Gain proficiency in designing organization charts. Learn to make detailed floor plans. Master creating cross-functional flowcharts. Acquire knowledge in designing network diagrams. Enhance diagram styling techniques in Visio. Why choose this Microsoft Office: Visio course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Microsoft Office: Visio course for? Professionals seeking to improve data visualisation skills. Team leaders requiring efficient workflow representation. IT specialists needing network diagramming skills. Project managers aiming to enhance team communication. Office administrators looking to streamline organisational processes. Career path Business Analyst: £35,000 - £60,000 Project Manager: £40,000 - £70,000 IT Consultant: £45,000 - £70,000 Data Analyst: £30,000 - £55,000 Network Engineer: £35,000 - £65,000 Prerequisites This Microsoft Office : Visio does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Microsoft Office : Visio was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum *Microsoft Visio 2016 for Beginners* Getting Started with Visio 2016 Navigate the Visio Environment 00:15:00 Create a Basic Drawing 00:30:00 Use the Help System 00:15:00 Creating a Workflow Diagram Use Drawing Components 00:30:00 Modify a Drawing 00:15:00 Work with Callouts and Groups 00:15:00 Creating an Organization Chart Create a Basic Organization Chart 00:30:00 Do More with Organization Charts 00:15:00 Making a Floor Plan Make a Basic Floor Plan 00:30:00 Model a Room Layout 00:15:00 Creating a Cross-Functional Flowchart Create a Cross-Functional Flowchart 00:30:00 Modify a Cross-functional Flowchart 00:15:00 Creating a Network Diagram Create Network Diagrams 00:15:00 Use Shape Data 00:15:00 Use Layers 00:30:00 Styling a Diagram Work with Shape and Connector Styles 00:15:00 Work with Themes and Variants 00:15:00 Work with Containers 00:15:00 *Microsoft Visio 2016 Advanced* Work with Shape Styles 00:00:00 Use 3D Shapes 00:30:00 Apply Backgrounds, Borders, and Titles 00:30:00 Create Custom Stencils 00:30:00 Create Simple Custom Shapes 00:30:00 Create Master Shapes 00:30:00 Create Custom Templates 00:30:00 Generate a Pivot Diagram from an Excel Spreadsheet 00:30:00 Create a Chart from a Project File 00:30:00 Create a Timeline from a Project File 00:30:00 Connect to an Access Database 00:30:00 Create Macros 00:30:00 Modify ShapeSheets 00:30:00 Use Advanced Shape Tools 00:30:00 Save and Share Drawings with One Drive 00:30:00 Review Drawings 00:30:00 Insert Drawings into Other Office Files 00:30:00 Export Drawings 00:30:00 Print Drawings 00:30:00

Follow your dreams by enrolling on the Cyber Security and Virus Protection course today and develop the experience, skills and knowledge you need to enhance your professional development. Cyber Security and Virus Protection will help you arm yourself with the qualities you need to work towards your dream job. Study the Cyber Security and Virus Protection training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Cyber Security and Virus Protection course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Cyber Security and Virus Protection course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Cyber Security and Virus Protection course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Cyber Security and Virus Protection course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Cyber Security and Virus Protection course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Cyber Security and Virus Protection course. The Cyber Security and Virus Protection course is designed by industry experts and is tailored to help you learn new skills with ease.  The Cyber Security and Virus Protection is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Cyber Security and Virus Protection when it suits you. Access the Cyber Security and Virus Protection course modules from any internet-enabled device, including computers, tablets, and smartphones. The Cyber Security and Virus Protection course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Cyber Security and Virus Protection now and start learning instantly! What You Get Out Of Studying Cyber Security and Virus Protection With Janets: Receive a digital Certificate upon successful completion of the Cyber Security and Virus Protection course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Method of Assessment  To successfully complete the Cyber Security and Virus Protection course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Cyber Security and Virus Protection course. After successfully passing the Cyber Security and Virus Protection course exam, you will be able to apply for a CPD-accredited certificate as proof of your Cyber Security and Virus Protection qualification. Certification All students who successfully complete the Cyber Security and Virus Protection course can instantly download their digital certificate. You can also purchase a hard copy of the Cyber Security and Virus Protection course certificate, which will be delivered by post for £9.99. Who Is This Course For The Cyber Security and Virus Protection is ideal for those who already work in this sector or are an aspiring professional. This Cyber Security and Virus Protection course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements The Cyber Security and Virus Protection is open to all students and has no formal entry requirements. To study the Cyber Security and Virus Protection course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path The Cyber Security and Virus Protection is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Cyber Security and Virus Protection and gain an industry-recognised qualification that will help you excel in finding your ideal job.

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

This online customer service course is perfect for those who want to kickstart their career as a customer service agent. This course will introduce you to the key concepts of customer service and help you understand all the fundamental aspects of it. This flexible online course will also help you know the hits and tips required to excel as a customer service agent. This customer service course will also help you explore your own experience of being a customer and understand what your customers expect from you. This flexible online course will also explain how to meet and greet your customers and also help you enhance your telephonic skills. By the end of the course, you will strengthen communication skills, persuasive speaking skills, patience, self-control, empathy and more to become a professional customer service executive. Course Highlights Accredited by The CPD UK Accredited by International Practitioners of Holistic Medicine (IPHM) Lifetime Access High-quality e-learning study materials Learn the most in-demand skills Self-paced, no fixed schedules MCQ Exam and 24/7 Support Included Available to students anywhere in the world No hidden fee Study in a user-friendly, advanced online learning platform Who is this customer service course for? This customer service course is ideal for those who aspire to gain proficiency in the customer service sector. Those who wish to improve their job prospects or willing to strengthen their knowledge in the field of customers service can also go for this comprehensive online course. Aims and Learning Outcomes of this English Grammar Course Upon completion of this training, you will: Learn the fundamentals of customers service. Recognise the importance of the special meet and greet techniques and learn to perform the same. Be able to gain the best experience of what customers can expect from a customers service agent. Understand the concept of equality in diversity. Learn the telephonic skills required to become a confident customer service agent. Learn the tips and hints needed to gain proficiency in customer service. Understand how to handle the complaints of the customers. Develop the necessary skills to become a professional customer service agent. Entry Requirements There are no academic entry requirements for this Customer Service course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This customer service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Why you should buy this course from Lead Academy? We persistently make sure that you have an easy and comfortable experience. You can access the following support upon purchasing this course: Customer support: We have active customer support in the form of live chat that you can access and enjoy 24/7. Tutor support: With all of our courses, you'll receive access to our committed and dedicated tutor support benefit whenever you require it. You can email us with your query and our wide range of experienced and expert tutors will address your concern accordingly We Are Unbeaten By Price And Quality Quality worth the price: We assure you to provide the best experience in accordance with the value you are paying for the course. Money-back guarantee: If you are not satisfied with the quality of the course, we have a money-back guarantee option. This option is subject to a time limit of 14 days (according to the terms and conditions). Instalment facility: If your course costs above £50, you can also access the instalment option to pay your amount with 3 instalments. Course Curriculum Overview Introductory Video Setting the Scene Lesson Two : Experiencing Customer Care Exploring Our Own Experiences of Being Customers Exploring Our Own Experiences Part Two Lesson Three : Meet and Great Meet and Greet Meet and Greet Part Two Lesson Four : Equality and Diversity Equality and Diversity Lesson Five : Telephone skills Developing Your Telephone Skills Telephone Skills Part Two Telephone Skills Part Three Telephone Skills Part Four Lesson Six: Hints and Tips Hints and Tips for Best Practice Hints and Tips Part Two Hints and Tips Part Three Hints and Tips Part Four Hints and Tips Part Five Lesson Seven : Complaints Dealing with Complaints Lesson Eight : Conclusion Conclusion Assessment Assessment - Customer Service Course Online Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org