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Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: The CPD Certification Service Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This course is a gateway to start your career as a makeup artist, where you will learn a wide range of techniques to create stunning and flawless looks for various occasions. With expert guidance on makeup application and product knowledge, you will become a skilled makeup artist capable of bringing out the natural beauty of your clients. This course at a glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Learn about the treatment of lip shading - disinfection and anaesthetic, cream removal, drawing, and white pencil application Understand how to outline upper and lower lips to make them look fuller and perfect Learn how to shade upper and lower lips beautifully and perfectly Learn how to repeat the lip shading process with perfection Understand how to retouch upper and lower lips smoothly Learn how to finish the lip makeup process with concealer and lip balm professionally Gain a basic understanding of eyeliner makeup and the treatment in detail, such as the de-makeup process, disinfection, and pre-drawing of the left and right eyes Learn how to do perfect eyebrow makeup, such as defining shape with pencil, shape correction, and hair growth analysis Understand how to first pass and second pass eyebrows with a machine Learn how to pigment eyebrows carefully Understand how to perform the entire treatment process of eyelash perming and tinting Know how to apply the curling and tinting product properly Understand how to remove the residue after the treatment Why Professional Makeup Artist Training Course right for you? This Makeup Artist Training Course is suitable for aspiring makeup artists, makeup artists looking to gain advanced skills and refresh their credentials or simply for anyone who loves to adorn themselves with makeup to look their best. This course covers the entire process of doing professional makeup in detail. You will acquire knowledge about everything, from lip shading to eyebrow lamination, as well as eyelash tinting. This extensive makeup artist training course will give you a basic understanding of lip shading treatment, retouch methods on a monthly basis, steps to do eyeliner and eyebrow makeup, tools and materials used, building client relationships, follow-up, and aftercare services. You will also learn about brow lifting, types of eyebrows, lash perming and tinting, as well as the entire treatment and aftercare process. Upon successful completion of this Makeup Artist Training Course, you will be equipped with extensive knowledge on disinfection and anaesthetic, cream removal and drawing process, lip shading techniques, different brushes used, quality lip colours, and final retouch methods. Professional Makeup Artist Training Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   Course Curriculum Permanent Makeup Full LipsIntroduction Introduction The Treatment of Lip Shading (Method 1) 1. Disinfection and Anaesthetic 2. Cream Removal and Drawing 3. White Pencil Application 4. Check With Client 5. The Outline 6. Lower Lip Shading 7. Upper Lip Shading 8. Repeat Shading Lower Lip 9. Repeat Shading Upper Lip 10. The Finish. Concealing and Lip Balm Retouch in Approx 1 Month (and Method 2) Retouch Lower Lip Retouch Upper Lip Permanent Makeup EyelinerIntroduction Introduction Treatment De-makeup, Disinfection Removing the Cream Carefully Left Eye Pre-draw Right Eye Pre-draw Double-check and Correct The Needle Left Eye Outline and Fill-in Right Eye Outline and Fill-in Last Corrections Client Reaction Permanent Makeup EyebrowIntroduction Introduction The Process Tools Needed 1. Define Shape With Pencil 2. Shape Correction and Hair Growth Analysis 3. First Pass With Machine and Pigment Left Brow 4. First Pass With Machine and Pigment Right Brow 5. Second Pass Left Eyebrow 6. Second Pass Right Eyebrow 7. Check With Client in the Mirror and Final Touches Eyelash ExtensionIntroduction to Eyelash Extension Introduction Eyelash Extension: Theory Theory Explained Length, Thickness and Curl Explained Eyelash Extension: Practice Tools and Materials Needed 1. Hand Wash 2. Patch Application 3. Gel Patch Application 4. Fix Gel Patches in Place 5. Primer and Patches 6. Choosing the Right Effect 7. Tweezers 8. Eyelash Placement 9. Direction of Placement 10. Glue 11. Position of an Eyelash 12. Shake Glue 13. Start 14. The Process 15. Fast Forward Process 16. Patch Removal 17. Finalising the Treatment 18. Brush19. Reaction Eyelash Extension Removal Methods 1. Banana Split Method 2. Single Eyelash Removal With the Remover Product 3. Full Removal Brow Lift / Brow LaminationIntroduction Introduction The Treatment 1. Clean the Eyebrows 2. Apply the Product Nr1 3. Removing the Product Nr1 4. Apply the Product Nr2 5. Removing the Product Nr2 6. Tint the Eyebrows 7. Tweeze, Wax, Trim Them 8. Strengthening Lotion and Concealing Types of Eyebrow Tint and Product Preparation Tint Preparation Lash Perming & TintingIntroduction Introduction Treatment Steps Preparation of Eyelashes Covering the Lower Lashes With Protective Under-eye Pads Choosing the Right Silicone Shield Silicone Shield Application Eyelash Positioning on the Shields Applying the 1st Phase Curling Product Applying the 2nd Phase Curling Product Applying the Tinting Product Removing All the Product Residue The Result Who should take this course? This Makeup Artist Training Course is primarily aimed at: Makeup artist Beautician Cosmetologist Beginner beauticians Aspiring makeup artist/beautician Anyone working within the beauty industry Anyone interested in learning more about the beauty industry However, this course is not restricted to any single profession or field of work. This course is open to everyone who wants to gain extensive knowledge and practical skills in professional makeup. Entry Requirements There are no academic entry requirements for this Makeup Artist Training Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Makeup Artist Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Level 2 Microsoft Office Essentials

The Commercial & Domestic Cleaning Diploma Mini Bundle is designed for those who believe a clean space is a calm space. With focused modules on Cleaning, Personal Hygiene, Fire Safety, Plumbing, and Electrical Safety Management, this bundle brings together five tightly connected topics you’ll find useful in commercial or domestic settings. It’s ideal if you’re aiming to polish your knowledge from the comfort of your home. No heavy lifting—just smart, bite-sized content delivered in a clear, organised way. Whether you’re managing a workplace, maintaining a home, or planning a tidy little career shift, the Commercial & Domestic Cleaning Diploma Mini Bundle offers useful learning with no pressure. Learning Outcomes: Understand structured cleaning processes for various settings. Follow hygiene standards in domestic and shared environments. Identify fire risks and handle emergency-related procedures. Learn common plumbing issues and basic maintenance checks. Recognise safe practices in electrical hazard prevention. Apply cleaning safety methods efficiently and responsibly. Who is this Course For: Office or building maintenance staff wanting better knowledge. People responsible for cleaning in public facilities. Home-based carers or domestic helpers. Anyone pursuing roles in hospitality support teams. Those new to electrical and plumbing maintenance basics. Individuals seeking a safer, cleaner living environment. Employers looking to upskill team members easily. Anyone with a mop, a plug, and a curious mind. Career Path: Commercial Cleaner – £20,500/year Building Services Assistant – £24,000/year Janitor – £21,000/year Maintenance Support Officer – £25,000/year Facilities Cleaner Supervisor – £26,000/year Health & Safety Support Staff – £27,000/year

🚀 Unlock the Power of Seamless Memberships with 'Creating Seamless Membership Experiences with WishList Member' Online Course! 🚀 Are you tired of struggling to build and manage your online community or membership site? Do you dream of creating a seamless and engaging experience for your members? Look no further! Introducing our groundbreaking online course: 'Creating Seamless Membership Experiences with WishList Member.'   🌟 What's Inside? 🌟 ✨ Master WishList Member: Dive deep into the features of WishList Member, the leading membership plugin for WordPress. Learn how to set up, configure, and optimize your membership site effortlessly. ✨ Design an Irresistible User Journey: Craft an exceptional member experience from start to finish. From the moment they land on your site to ongoing engagement, discover the secrets to keeping your members hooked and satisfied. ✨ Advanced Content Protection: Safeguard your premium content with advanced content protection strategies. Ensure that only your paying members access the exclusive materials you've worked so hard to create. ✨ Automate Member Onboarding: Say goodbye to manual onboarding processes! Automate the member registration and onboarding process to save time and create a seamless experience for your new members. ✨ Retention Strategies: Learn proven techniques to boost member retention rates. Keep your community thriving with strategies that encourage long-term commitment from your members. ✨ Troubleshooting and Optimization: Overcome common challenges and optimize your membership site for peak performance. Uncover troubleshooting tips and tricks to keep your site running smoothly.   🎓 Why Choose This Course? 🎓 🚀 Expert-Led Instruction: Taught by seasoned experts in membership site development, this course provides practical insights and real-world strategies. 🚀 Actionable Lessons: Each module is packed with actionable lessons that you can implement immediately to enhance your membership site. 🚀 Community Support: Join a vibrant community of like-minded individuals. Share experiences, seek advice, and grow together with our dedicated community platform. 🚀 Lifetime Access: Gain lifetime access to the course content, ensuring that you can revisit and review the materials whenever you need them.   💡 Who Is This Course For? 💡 🌐 Entrepreneurs building online communities 🌐 Content creators wanting to monetize their expertise 🌐 Coaches and consultants seeking to offer exclusive content 🌐 Anyone looking to enhance their knowledge of WishList Member and membership site management   Ready to transform your membership site into a seamless and thriving community? Don't miss this opportunity! Enroll now in 'Creating Seamless Membership Experiences with WishList Member' and embark on a journey to membership success! Course Curriculum Basic Overview 00:00 Pricing and Purchase 00:00 WordPress Installation 00:00 Wishlist Member Installation 00:00 Powered By Wishlist Member Affiliate Program 00:00 Integrations - Payment Gateway 00:00 Should I Integrate PayPal 00:00 Integrations With JVZoo 00:00 Integrations - E-Mail Providers 00:00 Integrations - Zapier 00:00 Setting Up Levels 00:00 Setting Up Levels - Part 2 00:00 Configuring Error Messages 00:00 Other Administration Settings 00:00 File Protection 00:00 Folder Protection 00:00 Protected Pages 00:00 Payment and E-Mail Connection 00:00 Testing Logins and Redirects 00:00 Conclusion - Page Access for Members Only 00:00 Advanced Overview 00:00 Importing Members 00:00 Exporting Members 00:00 Member Research and Service 00:00 Sequential Upgrade - Part 1 00:00 Sequential Upgrade - Part 2 00:00 Sequential Upgrade - Part 3 00:00 Chron Jobs 00:00 Broadcast E-Mails 00:00 Blacklisting Customers 00:00 Data Privacy 00:00 Data Privacy - Part 2 00:00 Logins and Passwords 00:00 Creating Custom Registrations 00:00 Category Protection 00:00 Live Example - JVZoo 00:00 Live Example - Thrivecart 00:00 Warrior Plus - Part 1 00:00 Warrior Plus - Part 2 00:00 Conclusion 00:00

🚀 Unleash Your Business Potential: Mastering Subscriber Growth with Leadpages 🚀   Are you ready to skyrocket your online presence, engage your audience, and turn casual visitors into loyal subscribers? Introducing our groundbreaking online course: 'Mastering Subscriber Growth using Leadpages.' Elevate your digital marketing game and watch your business flourish!   🌐 Unlock the Power of Leadpages: Your Gateway to Success   In this comprehensive course, we demystify the art of subscriber growth and hand you the keys to leveraging the full potential of Leadpages. From capturing leads to converting them into devoted customers, we guide you through every step of the process.   💡 What You'll Gain:   Expert Strategies: Learn from seasoned professionals who have mastered the art of subscriber growth using Leadpages. Uncover the insider secrets to building a thriving email list. Hands-On Training: Dive deep into practical, hands-on exercises designed to solidify your understanding of Leadpages. Gain the confidence to implement effective subscriber growth strategies with ease. Optimized Conversion Techniques: Discover how to create high-converting landing pages, compelling opt-ins, and irresistible offers. Transform your website into a lead-generating powerhouse. Automation Mastery: Streamline your workflow with advanced automation techniques. Save time while maintaining a personal touch with your audience. Analytics Insight: Harness the power of data to refine your strategies. Learn how to analyze metrics effectively, make data-driven decisions, and continually improve your subscriber growth efforts. Exclusive Community Access: Join a vibrant community of like-minded individuals. Network, share experiences, and gain valuable insights to stay ahead in the ever-evolving landscape of digital marketing.   🏆 Why Choose 'Mastering Subscriber Growth using Leadpages'?   ✅ Proven Strategies: Benefit from battle-tested techniques employed by industry leaders. ✅ Time-Tested Results: Witness tangible improvements in your subscriber numbers and engagement rates. ✅ Lifetime Access: Enjoy unlimited access to course materials and updates, ensuring you stay on the cutting edge.   🌟 Don't Miss Your Chance! Elevate Your Business Today.   Ready to take your subscriber growth to new heights? Enroll now and gain instant access to the keys that unlock the door to digital success. Transform your audience into a thriving community of subscribers, and watch your business flourish.   🔥 Limited Seats Available! Act Now and Secure Your Spot in the 'Mastering Subscriber Growth using Leadpages' Course! 🔥 Course Curriculum Basic Overview 00:00 Pricing and Account Opening 00:00 Affiliate Program 00:00 Set Up Your Autoresponder 00:00 Set Up Your Webinar 00:00 Set Up Your Lead Magnet 00:00 Set Up Your Branded Domain 00:00 The Lead Pages Drag and Drop Template System 00:00 The Lead Pages Template System 00:00 Creating Pages From Scratch 00:00 Lead Gen Wizard - Newsletter or E-Course 00:00 Lead Gen Wizard - Free Guide Page 00:00 Lead Gen Wizard - Webinar Event Page 00:00 Lead Gen Wizard - Free Consultation 00:00 Sales Page Wizard 00:00 Business Page Wizard 00:00 Business Page Wizard - Thank You Page 00:00 Business Page Wizard - About Me Page 00:00 Business Page Wizard - Coming Soon Page 00:00 Conclusion 00:00 Advanced Overview 00:00 Set Up WordPress Plugin 00:00 Conversion Tools - Pop Ups 00:00 Conversion Tools - Alert Bars 00:00 Opt-In Texts - Part 1 00:00 Opt-In Texts - Part 2 - Testing 00:00 Trigger Links - Part 1 00:00 Trigger Links - Part 2 - Testing 00:00 Set Up Your Payment Gateway in Stripe 00:00 Set Up A Payment Gateway With PayPal 00:00 Zapier Integrations 00:00 Live Example Autoresponder Connection 00:00 Live Example Lead Manget Connection 00:00 Opt-In 00:00 Sales Page Connection 00:00 Live Example Payment Gateway Connection 00:00 Live Example Conversion Tools - Alert Bar Set Up 00:00 Webinar Connection 00:00 System Test 00:00 Conclusion 00:00

🐾 Unlock a World of Canine Companionship Excellence with 'Paws and Possibilities: Canine Companionship Certification' 🐾 Are you ready to turn your love for dogs into a rewarding and fulfilling career? Whether you're a seasoned dog enthusiast or a budding canine companion enthusiast, our comprehensive online course is designed to elevate your passion for four-legged friends to new heights!   🌟 What's in Store for You? 🔍 Module 1: Canine Communication Mastery Uncover the secrets of understanding your furry friend's body language, vocalizations, and behavior. Learn to communicate effectively with any dog, fostering a deeper bond that goes beyond words. 🚀 Module 2: Canine Care Essentials From nutrition and grooming to health checks and first aid, become a canine care expert. Ensure your canine companions live happy, healthy lives under your watchful eye. 🏆 Module 3: Positive Reinforcement Training Discover the power of positive reinforcement techniques to shape desired behaviors in dogs. Whether you're working with a mischievous puppy or a seasoned senior, you'll learn how to foster good habits through compassionate training methods. 🌈 Module 4: Building Canine Connections Explore the dynamics of creating harmonious relationships between dogs and their human counterparts. Dive into the psychology of companionship and discover how to facilitate joyful interactions that last a lifetime. 🌐 Module 5: Launching Your Canine Career Ready to take your passion to the next level? This module equips you with the knowledge and tools to embark on a fulfilling career in canine companionship. From starting your own dog training business to joining reputable organizations, the possibilities are endless.   🎓 Why Choose 'Paws and Possibilities'? Flexible Learning: Study at your own pace from the comfort of your home. Our online platform allows you to access course materials 24/7. Expert Guidance: Benefit from the wisdom of seasoned professionals in the field of canine companionship. Our instructors bring a wealth of experience to guide you on your journey. Certification: Upon completion, receive a prestigious Canine Companionship Certification. Showcase your expertise and commitment to canine well-being. Community Support: Join a vibrant community of like-minded individuals passionate about dogs. Exchange ideas, seek advice, and build lasting connections with fellow course participants.   🌟 Enroll Now and Transform Your Passion into a Profession! Embark on a journey where paws meet endless possibilities. Join 'Paws and Possibilities: Canine Companionship Certification' today and witness the magic that happens when humans and dogs come together in perfect harmony. 🐾 Don't miss out on this opportunity to make a difference in the lives of both humans and their beloved furry friends. Enroll now and let the adventure begin! 🌟 Course Curriculum FOUNDATION OF PET TRAINING Introduction to Pet Training and Animal Communication 00:00 Introduction to Animal Psychology 00:00 Introduction to Animal Behavior 00:00 ***DOG Care*** Breeds of Dog 00:00 Dog Behavior 00:00 Identifying Happy Dog 00:00 Identifying Anxious Dog 00:00 Identifying Fearful Dog 00:00 Identifying Frustrated Dog 00:00 Identifying Relieved Dog 00:00 Identifying Focused Dog 00:00 Identifying Angry Dog 00:00 Identifying Neutral Dog 00:00 Dog Psychology 00:00 Safe Games with Dogs 00:00 ***CAT Care*** Breeds of Cat 00:00 Cat Behavior 00:00 Identifying Neutral Cat 00:00 Identifying Focused Cat 00:00 Identifying Happy Cat 00:00 Identifying Anxious Cat 00:00 Identifying Fearful Cat 00:00 Identifying Frustrated Cat 00:00 Identifying Angry Cat 00:00 Identifying Relieved Cat 00:00 Cat Psychology 00:00 Safe Games with Cats 00:00 ***RABBIT Care*** Breeds of Rabbit 00:00 Rabbit Behavior 00:00 Identifying Happy Bunny 00:00 Identifying Anxious Bunny 00:00 Identifying Angry Bunny 00:00 Rabbit Psychology 00:00 Safe Games with Rabbits 00:00

Description: In the 21st century, web design is one of the most influential aspects of your online presence. HTML 5, and CSS 3 are the primary foundations of the websites. And with the help of Bootstrap, you will be able to design and develop responsive websites. Master the advanced techniques of HTML 5, CSS 3, and Bootstrap for designing attractive and professional web pages by enrolling in the The Complete Web Design Course course. With our comprehensive course, get started on the journey to web designing. Explore the strategies of developing fascinating websites using HTML 5, and CSS 3 and make your websites responsive using Bootstrap. Additionally, you will look at some general rules to keep in mind while designing web pages. Upon completion, you will be able to design any types of websites using HTML 5, CSS 3, and Bootstrap. Who is the course for? Absolute beginners who want to learn the first building blocks (HTML & CSS) for creating websites Anyone with a website that wants to be able to customize it with HTML and CSS to make it look like you imagine Anyone looking for a quick refresher of how HTML, CSS, and Bootstrap works Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Welcome 1.1 Intro FREE 00:03:00 1.2 Install the Tools and Get Started 00:05:00 HTML 5 2.1 Intro to HTML 00:01:00 2.2 What is HTML 00:11:00 2.3 Start a New HTML File & Use Tags 00:12:00 2.4 Header Tags 00:05:00 2.5 Edit Text 00:09:00 2.6 Links 00:09:00 2.7 Images 00:10:00 2.8 Lists 00:04:00 2.9 Challenge 1 00:16:00 2.10 HTML Outro 00:01:00 CSS 3 3.1 CSS Intro 00:04:00 3.2 Add CSS Styles 00:16:00 3.3 Classes and IDs 00:07:00 3.4 Borders 00:06:00 3.5 Sizing 00:04:00 3.6 Padding and Margin 00:07:00 3.7 Text Styles 00:04:00 3.8 DIVs 00:08:00 3.9 Postioning 00:08:00 3.10 Hover 00:03:00 3.11 Easily Center Elements 00:03:00 3.12 Fonts 00:06:00 3.13 Challenge 00:23:00 3.14 CSS Outro 00:01:00 Bootstrap 4.1 Intro to Bootstrap 00:02:00 4.2 Install Bootstrap 00:10:00 4.3 Indenting and Containers 00:07:00 4.4 The Grid System 00:16:00 4.5 Images 00:07:00 4.6 Buttons 00:06:00 4.7 Challenge 3 00:11:00 4.8 Bootstrap Outro 00:01:00 Project 1 - Design a Landing Page 5.1 Landing Page Intro 00:01:00 5.2 Sketch Your Landing Page 00:05:00 5.3 The Top Section 00:16:00 5.4 Polish the Top Section 00:06:00 5.5 Adding Images 00:11:00 5.6 The Main Points Section 00:14:00 5.7 Collecting Emails With an Opt-In Form 00:11:00 5.8 Challenge 4 00:03:00 5.9 Landing Page Outro 00:02:00 Project 2 - Business Website 6.1 Business Site Intro 00:01:00 6.2 Sketch Up 00:03:00 6.3 Using Fancy Font Logo 00:07:00 6.4 Carousel Basics 00:10:00 6.5 Carousel Extras 00:09:00 6.6 Text on Images 00:15:00 6.7 Phone Number Icon 00:04:00 6.8 Google Maps 00:13:00 6.9 Font Awesome 00:09:00 6.10 Challenge 4 00:08:00 6.11 Business Site Outro 00:01:00 Project 3 - Portfolio 7.1 Intro 00:01:00 7.2 Portfolio Sketch 00:08:00 7.3 Jumbotron 00:10:00 7.4 Nav Bar 00:24:00 7.5 Panels 00:11:00 7.6 Challenge 5 00:13:00 7.7 Portfolio Outre 00:01:00 Hosting - Getting Your Website on the Internet 8.1 Hosting 00:01:00 8.2 Bluehost 00:06:00 8.3 Uploading 00:05:00 8.4 Tips 00:11:00 8.5 Hosting Outro 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This course is directed at anyone employed in the service industry or those looking to begin a career in this field. It covers the key principles of customer service, such as effective communication techniques, how professionally trained call centre agents can improve your business, as well as dealing with dissatisfied customers. Customer service is the heart of any business. In our highly competitive business world, effective management of customer queries play a large role in how your business is perceived by the public, and it can determine the success or failure of your product or service. Because of this, trained customer service and contact centre agents are highly sought after in all industries. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Module 02 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Module 03 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 05 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 06 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Module 07 Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Final Exam Final Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Kickstart your career in real estate or gain recognition of your existing skills with this comprehensive online course. The Estate Agent Negotiator Course is designed, delivered and taught by industry experts, ensuring you learn the practical, effective skills necessary to succeed in a range of expert property and real estate roles. Through online lessons, PDH handouts and multiple-choice online assessments, you will be given all the essential knowledge you need in property law, real estate practice and investment. This includes modules on the property and building management, developing a client base, acquiring the property, and successful strategies for investment. Upon completion, you will have a complete understanding of the roles of an expert estate agent, and also gain broader, transferable business management and sales skills. Learning Outcomes Get to know the types of estate agents Learn how to list the property and find the sellers Also, learn about how to sell the property and find the buyers Gain knowledge of negotiating as estate agents Learn the techniques of letting property Get familiar with the technologies for estate agents Understand the rules and regulations of estate agents Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Certificate of Achievement CPD Certificate from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. garding real estate agents. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course.  To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Why study this course You will learn everything that is needed regarding real estate agents. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Who is this course for? This is the best online course for being a successful estate agent and suitable for anyone who wants to gain extensive knowledge, potential experience, and expert skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Requirements The Real Estate Training Course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career path Training offered by the Estate Agent Negotiator Course could potentially benefit a range of roles, but would particularly enhance careers in- Real Estate Property Management Loan Underwriting Consultancy Property Law Investment Other property or estate agent roles