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Transcription skills are essential in various industries like legal, medical, and media. In the UK, a transcriptionist can earn between £18K to £35K annually. Do you ever wished you could create flawlessly composed writing out of spoken words? Of hearing voices vibrate on paper, of deciphering hidden messages? Turn your love of language into a rewarding career with the Level 3 Certificate in Transcription. Dive into the intricacies of Transcription and master its nuances across various contexts. From honing your comprehension skills to perfecting transcription accuracy, our comprehensive course equips you with essential techniques and strategies. Explore common homophones, unravel the mysteries of transcription formatting, and learn the art of speaker labelling. Delve into the realm of spelling intricacies and elevate your expertise with advanced modules. Discover invaluable tools and uncover lucrative transcription opportunities, paving your path towards a rewarding career in transcription. Ready to turn your passion for language into a lucrative career? Enrol now and unlock the world of transcription with our Level 3 Certificate course! Learning Outcomes: Acquire comprehensive understanding of transcription techniques. Enhance transcription comprehension skills. Master transcription accuracy and precision. Develop proficiency in formatting and spelling. Gain insight into advanced transcription tools and opportunities. Prepare for diverse roles in transcription-related fields. Level 3 Certificate in Transcription Module 01: Introduction. Module 02: Transcription Comprehension Module 03: A Comprehension Example Module 04: Transcription Accuracy Module 05: Accuracy Examples Module 06: Common Homophones Module 07: Transcription Formatting Module 08: Speaker Labeling Module 09: Spelling Module 10: Advanced Module Module 11: Useful Transcription Tools Module 12: Where & How to Find Transcription Opportunities Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Transcription Who is this course for: Transcriptionist Audio Typist Language Transcriber Text Editor Data Entry Specialist Proofreading Specialist Closed Captioning Specialist Requirements Level 3 Certificate in Transcription To enrol in this Level 3 Certificate in Transcription course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Transcription Career Path: Transcriptionist Medical Transcriptionist Legal Transcriptionist Captioner/Subtitle Podcast Transcription Specialist Court Transcriptionist Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

The course 'Microsoft Excel' covers the latest features of Microsoft Excel 2019, introducing learners to CONCAT, IFS, MAXIFS, MINIFS, SWITCH, TEXTJOIN, Map Chart, Funnel Chart, and other enhancements. It also covers fundamental Excel skills, data analysis, visualization, pivot tables, workbook management, and automation using VBA. Learning Outcomes: Familiarize with the new features in Microsoft Excel 2019, including CONCAT, IFS, MAXIFS, MINIFS, SWITCH, and more. Gain proficiency in basic Excel tasks like navigating the user interface, entering data, and using Excel commands. Perform calculations, create formulas, and use functions to analyze and manipulate data effectively. Format worksheets, apply conditional formatting, and utilize templates to present data professionally. Understand data visualization using charts, sparklines, and mapping techniques in Excel. Work with PivotTables and PivotCharts for in-depth data analysis and presentation. Learn advanced Excel features such as data validation, scenarios, and Goal Seek. Automate workbook functionality using macros and Visual Basic for Applications (VBA). Collaborate on workbooks, protect data, and apply security measures in Excel. Create and work with Excel templates to streamline repetitive tasks and optimize workflow. Why buy this Microsoft Excel? Unlimited access to the course for forever PDF Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Microsoft Excel you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Microsoft Excel does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Microsoft Excel was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Microsoft Excel is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Microsoft Excel 2019 New Features Introduction to Microsoft Excel 2019 New Features 00:07:00 CONCAT 00:02:00 IFS 00:01:00 MAXIFS 00:01:00 MINIFS 00:01:00 SWITCH 00:02:00 TEXTJOIN 00:01:00 Map Chart 00:02:00 Funnel Chart 00:01:00 Better Visuals 00:06:00 Pivot Table Enhancements 00:02:00 Power Pivot Updates 00:01:00 Getting Started with Microsoft Office Excel Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:16:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:08:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:09:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:06:00 Working with Functions Work with Ranges 00:18:00 Use Specialized Functions 00:11:00 Work with Logical Functions 00:23:00 Work with Date & Time Functions 00:08:00 Work with Text Functions 00:11:00 Working with Lists Sort Data 00:10:00 Filter Data 00:10:00 Query Data with Database Functions 00:09:00 Outline and Subtotal Data 00:09:00 Analyzing Data Apply Intermediate Conditional Formatting 00:07:00 Apply Advanced Conditional Formatting 00:05:00 Visualizing Data with Charts Create Charts 00:13:00 Modify and Format Charts 00:12:00 Use Advanced Chart Features 00:12:00 Using PivotTables and PivotCharts Create a PivotTable 00:13:00 Analyze PivotTable Data 00:12:00 Present Data with PivotCharts 00:07:00 Filter Data by Using Timelines and Slicers 00:11:00 Working with Multiple Worksheets and Workbooks Use Links and External References 00:12:00 Use 3-D References 00:06:00 Consolidate Data 00:05:00 Using Lookup Functions and Formula Auditing Use Lookup Functions 00:12:00 Trace Cells 00:09:00 Watch and Evaluate Formulas 00:08:00 Sharing and Protecting Workbooks Collaborate on a Workbook 00:19:00 Protect Worksheets and Workbooks 00:08:00 Automating Workbook Functionality Apply Data Validation 00:13:00 Search for Invalid Data and Formulas with Errors 00:04:00 Work with Macros 00:18:00 Creating Sparklines and Mapping Data Create Sparklines 00:07:00 MapData 00:07:00 Forecasting Data Determine Potential Outcomes Using Data Tables 00:08:00 Determine Potential Outcomes Using Scenarios 00:09:00 Use the Goal Seek Feature 00:04:00 Forecasting Data Trends 00:05:00 Excel VBA Data Management Create a Macro Using the Macro Recorder 01:00:00 Edit a Macro 01:00:00 Debug a Macro 00:30:00 Customize the Quick Access Toolbar and Hotkeys 00:30:00 Set Macro Security 01:00:00 Insert Text 00:30:00 Format Text 00:30:00 Sort Data 00:30:00 Duplicate Data 01:00:00 Generate a Report 01:00:00 Determine the Dialog Box Type 00:15:00 Capture User Input 01:00:00 Insert, Copy, and Delete Worksheets 00:30:00 Rename Worksheets 00:30:00 Modify the Order of Worksheets 00:15:00 Print Worksheets 00:30:00 Create User-Defined Functions 00:30:00 Automate SUM Functions 00:30:00 Activities and Exercise Files - Microsoft Excel 2016 and VBA 00:00:00 Excel Templates Excel Templates 00:00:00 Mock Exam Mock Exam - Microsoft Excel 00:20:00 Final Exam Final Exam - Microsoft Excel 00:20:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Adobe Photoshop: Learn Photo Editing From Stratch will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Adobe Photoshop: Learn Photo Editing From Stratch will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Adobe Photoshop: Learn Photo Editing From Stratch and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Adobe Photoshop: Learn Photo Editing From Stratch is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Adobe Photoshop: Learn Photo Editing From Stratch. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Adobe Photoshop: Learn Photo Editing From Stratch will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Adobe Photoshop: Learn Photo Editing From Stratch Module 01: Introduction to the course 00:03:00 Module 02: Getting Started with Photoshop CC 2020 00:07:00 Module 03: Working with layers 00:11:00 Module 04: Hue Saturation 00:03:00 Module 05: Working with Vibrance 00:02:00 Module 06: Working with LEVELS 00:04:00 Module 07: Turn images into Black white 00:03:00 Module 08: Using Crop Tool 00:02:00 Module 09: Content Aware Cropping 00:03:00 Module 10: Using Content Aware Fill 00:09:00 Module 11: Transformation Quick Selection 00:11:00 Module 12: Class Project 00:01:00 Module 13: Using Quick Selection Tool 00:10:00 Module 14: Add Text behind an Image 00:07:00 Module 15: Creating a WATERMARK in PS 00:10:00 Module 16: Make Cool Text 00:12:00 Module 17: Adding Lens Flars PS 00:04:00 Module 18: Blending two images into one 00:05:00 Module 19: Adding Dual tone effect 00:06:00 Module 20: Turn Images into OIL PAINT 00:02:00 Module 21: CLASS PROJECT TIME 00:10:00 Module 22: Neon Light Effect 00:09:00 Module 23: Start Creating Paint Dripping Effect 00:09:00 Module 24: CLASS PROJECT TIME 00:01:00 Module 25: Paint Brush Effect 00:16:00 Module 26: Paint Brush Effect CLASS PROJECT 00:01:00 Module 27: Using SPOT healing brush 00:09:00 Module 28: Using the Patch tool 00:07:00 Module 29: Using the Burn tool PS 00:06:00 Module 30: Using the Liquify Tool PS 00:12:00 Module 31: Skew,Wrap transform 00:11:00 Module 32: Gradient Map Filter 00:07:00 Module 33: Gradient Map Circls Effect PS 00:07:00 Module 34: Instagram Glow effect 00:10:00 Module 35: CLASS PROJECT Instagram Light Logo 00:02:00 Module 36: Part 1 3D Instagram 00:13:00 Module 37: Part 2 3D Instagram 00:11:00 Module 38: Class Project 3D Instagram Effect 00:01:00 Module 39: RGB CMYK 00:05:00 Module 40: Image resizeing 00:06:00 Module 41: Ways to EXPORT FILES in PS (1) 00:13:00 Module 42: Thank You 00:03:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

With ESI’s Professional Diploma, you will: Master the art of productivity by taking a results-focused approach to everything you do; Develop the mindset and attitude to succeed – all the time; Learn how to sell more and sell faster; Develop the core skills that underpin high-performance selling today.

Overview This comprehensive course on The Complete Microsoft Outlook Masterclass will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This The Complete Microsoft Outlook Masterclass comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this The Complete Microsoft Outlook Masterclass. It is available to all students, of all academic backgrounds. Requirements Our The Complete Microsoft Outlook Masterclass is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more!   Course Curriculum 16 sections • 74 lectures • 04:03:00 total length •You Can Master Microsoft Outlook Promo: 00:02:00 •You Can Ask Me Anytime: 00:01:00 •Your Facebook Support Group: 00:01:00 •Quick Win -How To Send an Email in Outlook: 00:01:00 •Quick Win - How To Print an Email in Outlook: 00:01:00 •Another Quick Win - You Can Work Offline with Outlook: 00:01:00 •Outlook Environment: 00:03:00 •Outlook Opening: 00:02:00 •Outlook Interface Options: 00:04:00 •Sending and Receiving Email in Outlook: 00:03:00 •Sending and Receiving Email in Outlook with Attachments: 00:02:00 •Account Settings in Outlook: 00:06:00 •Automatic Replies in Outlook: 00:04:00 •Mail Box Settings in Outlook: 00:02:00 •Rules and Alerts Settings in Outlook: 00:04:00 •Exporting and Importing Rules and Alerts in Outlook: 00:01:00 •Opening Options in File Outlook: 00:04:00 •Quick Win -How to Create Folder in Outlook: 00:01:00 •Quick Win -How to Change Outlook Style: 00:01:00 •Quick Win - How To Use Quick Access Toolbar: 00:01:00 •New Email Options in Outlook: 00:03:00 •Basic Text in New Email: 00:07:00 •Name, Include and Tags in New Email: 00:03:00 •Inserting Table Into New Email: 00:10:00 •Inserting Images Into New Email: 00:10:00 •Inserting Shapes Into New Email: 00:06:00 •Inserting SmartArt Into New Email: 00:04:00 •Inserting New Chart Into New Email: 00:05:00 •Taking Screenshot Into New Email: 00:02:00 •Links, Text and Symbol: 00:03:00 •Themes, Show Fields, Encrypt, Tracking and More Options in New Email: 00:03:00 •Formatting Text in New Emails: 00:03:00 •Reviewing Menu in New Email: 00:03:00 •New Appointment at Home Menu: 00:06:00 •New Meeting at Home Menu: 00:01:00 •New Contact in Home Menu: 00:05:00 •Create New Task: 00:03:00 •Other New Item in Home: 00:02:00 •Email Deletion in Outlook: 00:02:00 •Responding to An Email in Outlook: 00:02:00 •Quick Steps, Tag and Other Functions: 00:03:00 •Complete Guide of Send and Receive: 00:03:00 •Complete Folder Guide: 00:05:00 •View and Help in Outlook: 00:04:00 •Options Intro: 00:03:00 •General Options in Outlook: 00:05:00 •Mail Options in Outlook: 00:06:00 •Calendar Options in Outlook: 00:03:00 •Contact Options in Outlook: 00:01:00 •Task Options in Outlook: 00:01:00 •Search Options in Outlook: 00:02:00 •Language Options in Outlook: 00:02:00 •Ease of Access Options in Outlook: 00:02:00 •Advanced Option in Outlook: 00:04:00 •Ribbon and Quick Access Toolbar Customization: 00:02:00 •Quick Win - Create Unknown Password: 00:01:00 •Security Is Everything: 00:01:00 •Quick Win - Insecurity Is Coming from You and Others: 00:01:00 •Understand Security Type or Category: 00:02:00 •Life Savers - You Should Know These: 00:04:00 •Have Proper Password - Start Securing You Now: 00:03:00 •Don't Use the Same Password Anymore: 00:02:00 •Should You Use Longer Password or Complicated!: 00:03:00 •Last-Pass & Authy Mobile App: 00:02:00 •The Best and Only Solution to Make and Keep Password Un-Crack-Able: 00:08:00 •Last-pass Setup and Configure: 00:10:00 •Last-Pass Options Part 1: 00:03:00 •Last-Pass Options Part 2: 00:04:00 •Last-Pass Option Part 3: 00:04:00 •2FA Makes You Even Stronger in Password: 00:05:00 •Security Is Everything, Keep Secured Your Devices: 00:07:00 •Security on Your Data and Privacy: 00:08:00 •Congratulation: 00:01:00 •Assignment -The Complete Microsoft Outlook Masterclass: 00:00:00

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Getting Started The QUALIFI Level 3 Diploma in Data Science aims to offer learners a comprehensive introduction to data science. This Level 3 Diploma provides a modern and all-encompassing overview of data science, artificial intelligence, and machine learning. It covers the evolution of artificial intelligence and machine learning from their beginnings in the late 1950s to the emergence of the "big data" era in the early 2000s. It extends to the current AI and machine learning applications, including the associated challenges. In addition to covering standard machine learning models like linear and logistic regression, decision trees, and k-means clustering, this diploma introduces learners to two emerging areas of data science: synthetic data and graph data science. Moreover, the diploma familiarizes learners with the landscape of data analysis and the relevant analytical tools. It includes introducing Python programming so learners can effectively analyse, explore, and visualize data and implement fundamental data science models. Key Benefits Acquire the essential mathematical and statistical knowledge necessary for conducting fundamental data analysis. Cultivate analytical and machine learning proficiency using Python. Foster a solid grasp of data and its related processes, encompassing data cleaning, data structuring, and data preparation for analysis and visualisation. Gain insight into the expansive data science landscape and ecosystem, including relational databases, graph databases, programming languages like Python, visualisation tools, and various analytical instruments. Develop expertise in comprehending the machine learning procedures, including the ability to discern which algorithms are suited for distinct problems and to navigate the steps involved in constructing, testing, and validating a model. Attain an understanding of contemporary and emerging facets of data science and their applicability to modern challenges Key Highlights This course module prepares learners for higher-level Data science positions through personal and professional development. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximize future opportunities. Remember! The assessment for the Qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the Qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways Upon completing the QUALIFI Level 3 Diploma in Data Science, learners can advance their studies or pursue employment opportunities. Data Analyst with an estimated average salary of £39,445 per annum Business Intelligence Analyst with an estimated average salary of £40,000 per annum Data entry specialist with an estimated average salary of £22,425 per annum Database Administrator with an estimated average salary of £44,185 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements The qualification has been intentionally designed to ensure accessibility without imposing artificial barriers that limit entry. To enrol in this qualification, applicants must be 18 years of age or older. Admittance to the qualification will be managed through centre-led registration processes, which may involve interviews or other appropriate procedures. Despite the presence of advanced mathematics and statistics in higher-level data science courses, encompassing subjects such as linear algebra and differential calculus, this Level 3 Diploma only requires learners to be comfortable with mathematics at the GCSE level. The diploma's mathematical and statistical concepts are based on standard mathematical operations like addition, multiplication, and division. Before commencing the Level 3 Diploma in Data Science, learners are expected to meet the following minimum requirements: i) GCSE Mathematics with a grade of B or higher (equivalent to the new level 6 or above); and ii) GCSE English with a grade of C or higher (equivalent to the new level 4 or above). Furthermore, prior coding experience is not mandatory, although learners should be willing and comfortable with learning Python. Python has been selected for its user-friendly and easily learnable nature. In exceptional circumstances, applicants with substantial experience but lacking formal qualifications may be considered for admission, contingent upon completing an interview and demonstrating their ability to meet the demands of the capability. Progression Upon successful completion of the QUALIFI Level 3 Diploma in Data Science, learners will have several opportunities: Progress to QUALIFI Level 4 Diploma in Data Science: Graduates can advance their education and skills by enrolling in the QUALIFI Level 4 Diploma in Data Science, which offers a more advanced and comprehensive study of the field. Apply for Entry to a UK University for an Undergraduate Degree: This qualification opens doors to higher education, allowing learners to apply for entry to a UK university to pursue an undergraduate degree in a related field, such as data science, computer science, or a related discipline. Progress to Employment in an Associated Profession: Graduates of this program can enter the workforce and seek employment opportunities in professions related to data science, artificial intelligence, machine learning, data analysis, and other relevant fields. These progression options provide learners with a diverse range of opportunities for further education, career advancement, and professional development in the dynamic and rapidly evolving field of data science Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- The Field of Data Science Reference No : H/650/4951 Credit : 6 || TQT : 60 This unit provides learners with an introduction to the field of data science, tracing its origins from the emergence of artificial intelligence and machine learning in the late 1950s, through the advent of the "big data" era in the early 2000s, to its contemporary applications in AI, machine learning, and deep learning, along with the associated challenges. UNIT2- Python for Data Science Reference No : J/650/4952 Credit : 9 || TQT : 90 This unit offers learners an introductory approach to Python programming tailored for data science. It begins by assuming no prior coding knowledge or familiarity with Python and proceeds to elucidate Python's fundamentals, including its design philosophy, syntax, naming conventions, and coding standards. UNIT3- Creating and Interpreting Visualisations in Data Science Reference No : K/650/4953 Credit : 3 || TQT : 30 This unit initiates learners into the realm of fundamental charts and visualisations, teaching them the art of creating and comprehending these graphical representations. It commences by elucidating the significance of visualisations in data comprehension and discerns the characteristics distinguishing effective visualisations from subpar ones. UNIT4- Data and Descriptive Statistics in Data Science Reference No : L/650/4954 Credit : 6 || TQT : 60 The primary objective of this unit is to acquaint learners with the foundational concepts of descriptive statistics and essential methods crucial for data analysis and data science. UNIT5- Fundamentals of Data Analytics Reference No : M/650/4955 Credit : 3 || TQT : 30 This unit will enable learners to distinguish between the roles of a Data Analyst, Data Scientist, and Data Engineer. Additionally, learners can provide an overview of the data ecosystem, encompassing databases and data warehouses, and gain familiarity with prominent vendors and diverse tools within this data ecosystem. UNIT6- Data Analysis with Python Reference No : R/650/4956 Credit : 3 || TQT : 30 This unit initiates learners into the fundamentals of data analysis using Python. It acquaints them with essential concepts like Pandas Data Frames and Series and the techniques of merging and joining data. UNIT7- Data Analysis with Python Reference No : R/650/4956 Credit : 3 || TQT : 30 This unit initiates learners into the fundamentals of data analysis using Python. It acquaints them with essential concepts like Pandas Data Frames and Series and the techniques of merging and joining data. UNIT8- Machine Learning Methods and Models in Data Science Reference No : T/650/4957 Credit : 3 || TQT : 30 This unit explores the practical applications of various methods in addressing real-world problems. It provides a summary of the key features of these different methods and highlights the challenges associated with each of them. UNIT9- The Machine Learning Process Reference No : Y/650/4958 Credit : 3 || TQT : 30 This unit provides an introduction to the numerous steps and procedures integral to the construction and assessment of machine learning models. UNIT10- Linear Regression in Data Science Reference No : A/650/4959 Credit : 3 || TQT : 30 This unit offers a foundational understanding of simple linear regression models, a crucial concept for predicting the value of one continuous variable based on another. Learners will gain the capability to estimate the best-fit line by computing regression parameters and comprehend the accuracy associated with this line of best-fit. UNIT11- Logistic Regression in Data Science Reference No : H/650/4960 Credit : 3 || TQT : 30 This unit introduces logistic regression, emphasizing its role as a classification algorithm. It delves into the fundamentals of binary logistic regression, covering essential concepts such as the logistic function, Odds ratio, and the Logit function. UNIT12- Decision Trees in Data Science Reference No : J/650/4961 Credit : 3 || TQT : 30 This unit offers an introductory exploration of decision trees' fundamental theory and practical application. It elucidates the process of constructing basic classification trees employing the standard ID3 decision-tree construction algorithm, including the node-splitting criteria based on information theory principles such as Entropy and Information Gain. Additionally, learners will gain hands-on experience in building and assessing decision tree models using Python. UNIT13- K-means clustering in Data Science Reference No : K/650/4962 Credit : 3 || TQT : 30 This unit initiates learners into unsupervised machine learning, focusing on the k-means clustering algorithm. It aims to give learners an intuitive understanding of the k-means clustering method and equip them with the skills to determine the optimal number of clusters. UNIT14- Synthetic Data for Privacy and Security in Data Science Reference No : L/650/4963 Credit : 6 || TQT : 60 This unit is designed to introduce learners to the emerging field of data science, specifically focusing on synthetic data and its applications in enhancing data privacy and security. UNIT15- Graphs and Graph Data Science Reference No : M/650/4964 Credit : 6 || TQT : 60 This unit offers a beginner-friendly introduction to graph theory, a foundational concept that underlies modern graph databases and graph analytics. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Explore ChatGPT, a cutting-edge world of AI content creation, with our comprehensive course. This meticulously curated program unravels the technology behind ChatGPT to practical applications in machine learning, social media, data analysis, and image generation. This course unveils new facets of AI to navigate this evolving landscape with prowess.

Getting Started The main aim of the OTHM Level 7 Diploma in Data Science is to enhance the knowledge and skills required to extract business-oriented insights from data. This involves comprehending how value and information circulate in a business and utilising this knowledge to recognise potential business prospects.The main aim of the OTHM Level 7 Diploma in Data Science is to enhance the knowledge and skills required to extract business-oriented insights from data. This involves comprehending how value and information circulate in a business and utilising this knowledge to recognise potential business prospects. Key Benefits This qualification will bring you many vital benefits, such as; Learners can gain the essential subject knowledge needed to progress successfully into further study or the world of work. Refreshed content that is closely aligned with employer and higher education needs Develop a comprehensive knowledge of classical data analytics, including statistical inference, predictive modelling, time series analysis and data reduction. Become familiar with and use the tools and techniques used in data visualisation. Assessments that consider cognitive skills along with affective and applied skills Key Highlights Do you wish to be a Data Scientist? Then, The OTHM Level 7 Diploma in Data Science program offered by the School of Business and Technology London is the right solution for you. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The OTHM Level 7 Diploma in Data Science can open many career pathways including, but not limited to: Data scientist- Est. Salary £59,680 Data Analyst- Est. Salary £42,984 Business Analyst-Est. Salary £54,413   About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Data Science Foundations Reference No : Unit 1 - F/650/5562 Credit : 20 || TQT : 200 Hours This unit introduces various data science concepts, including data administration, governance, and big data sources. UNIT2- Probability and Statistics for Data Analysis Reference No : Unit 2 - H/650/5563 Credit : 20 || TQT : 200 Hours The objective of this unit is to offer a comprehensive introduction to the fundamental principles of probability and statistics, starting from the basics. It will cover a wide spectrum of data analysis procedures and methodologies. UNIT3- Advanced Predictive Modeling Reference No : Unit 3 - J/650/5564 Credit : 20 || TQT : 200 Hours You will become acquainted with key predictive modelling methods and their underlying foundational principles in this unit. UNIT4- Data Analysis and Visualisation Reference No : Unit 4 - K/650/5565 Credit : 20 || TQT : 200 Hours This unit serves as a crucial foundation for grasping the core concepts of the data analysis process, encompassing data collection, data cleansing, data analysis, and the effective communication of insights through visualisations and dashboard tools. UNIT5- Data Mining Machine Learning and Artificial Intelligence Reference No : Unit 5 - J/650/5573 Credit : 20 || TQT : 200 Hours The primary aim of this unit is to provide an introduction to the scientific principles underpinning machine intelligence and to explore the philosophical discourse surrounding the endeavour to simulate human intelligence for addressing real-world challenges. UNIT6- Advanced Computing Research Methods Reference No : Unit 6 - L/650/5566 Credit : 20 || TQT : 200 Hours This unit aims to enhance learners' skills in preparing for diverse forms of academic computing research by guiding them through creating and designing a research proposal. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started The OTHM Level 7 Diploma in Immersive Software Engineering aims to equip learners with advanced-level knowledge and skills to design, develop, and evaluate immersive software engineering systems. By completing this qualification, learners will acquire the skills to support research and innovation in various domains, such as Web and cloud technologies, Security, Automation, Data analytics, and Project methodologies. The primary objective of this diploma is to develop critical thinking and research skills in learners to identify and address complex problems in the software engineering field. Key Benefits This qualification will bring you many vital benefits, such as; The study program is designed to be both stimulating and challenging, providing learners with a chance to gain essential subject knowledge to help them succeed in further studies or the workforce. The program's content has been updated to match the latest employer and higher education requirements. Assessments evaluate both cognitive and affective skills, along with applied skills. Learners will develop valuable knowledge and academic skills, including active research, effective writing and analysis, creative problem-solving, decision-making, and digital literacy. Key Highlights Are you aspiring to become a Software Developer? Then, the OTHM Level 7 Diploma in Immersive Software Engineering program offered by the School of Business and Technology London is the right solution for you. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The OTHM Level 7 Diploma in Immersive Software Engineering can open many career pathways including, but not limited to: Chief technology officer; Est. Salary £1,41,489 per annum Senior software engineer; Est. Salary £55,913 per annum Junior software engineer; Est. Salary £25,904 per annum Team Leader; Est. salary £27,903 per annum     About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Security Engineering Reference No : Unit 1 - F/650/7994 Credit : 20 || TQT : 200 Hours This unit teaches secure software development, system hardening, authentication, encryption, network security, and web application architecture. UNIT2- Software Programming Principles and Practices in Java I Reference No : Unit 2 - H/650/7995 Credit : 20 || TQT : 200 Hours This unit teaches learners about programming languages, including what it is, how it works, and how to interact with computers. Learners will learn the basics through real-world coding examples and regular coding assignments. UNIT3- Agile Project Management Reference No : Unit 3 - J/650/7996 Credit : 20 || TQT : 200 Hours This unit covers project management, Scrum, and Kanab for IT product development. Build products iteratively and optimize value flow for customers. UNIT4- Cloud Computing & DevOps Reference No : Unit 4 - K/650/7997 Credit : 20 || TQT : 200 Hours This unit teaches cloud computing, DevOps, and various cloud models (IaaS, PaaS, SaaS), including different cloud services. UNIT5- Database & SQL Programming Reference No : Unit 5 - L/650/7998 Credit : 20 || TQT : 200 Hours The unit teaches learners the limitations of traditional storage systems, how modern relational databases overcome these challenges, and programming skills to communicate with databases using SQL. UNIT6- Web Designing Reference No : Unit 6 - M/650/7999 Credit : 20 || TQT : 200 Hours This course teaches learners to create HTML, CSS, and JavaScript web pages. Design sites, use styles, tables, lists, and HTML user input properties, and learn JavaScript basics. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.