Overview This comprehensive course on Patient Customer Service Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Patient Customer Service Training comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Patient Customer Service Training. It is available to all students, of all academic backgrounds. Requirements Our Patient Customer Service Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 12 lectures • 06:15:00 total length •Introduction to Patient Customer Service: 00:25:00 •Effective Patient Customer Service Training: 00:26:00 •Areas of Patient Customer Service: 00:36:00 •Customer Service Operative Skills: 00:36:00 •Organising Schedules: 00:44:00 •Medical Jargon and Terminology: 00:44:00 •Effective Filing Systems in Medical Offices: 00:35:00 •Patient Customer Service Soft Skills: 00:28:00 •What Customer Service Is to Different Medical Professionals: 00:36:00 •Providing Customer Service and Support to Colleagues: 00:27:00 •Handling Difficult Customers: 00:38:00 •Assignment - Patient Customer Service Training: 2 days
PMI-ACP® Exam Prep: On-Demand This course builds on the candidates' practical experience of Agile in the workplace to equip them with the broad range of knowledge and skills required for the PMI® Agile Certification exam. It will follow the PMI® requirements and reference the suggested reading list, including the Agile Practice Guide, but will not be limited to those areas. Within the profession and discipline of project management, Agile continues to develop as a significant and important aspect of bringing change to an organization. Where the products of change must be delivered to the business 'on time,' Agile is often the chosen methodology. In addition to equipping candidates for the PMI® Agile Certification examination, this course will also support candidates in taking a more informed and effective role in Agile projects. It will also enable them to take a significant role in encouraging and enabling the organization to become or develop as an Agile environment. What you will Learn You will learn how to: Appreciate the wider aspects of Agile project management tools and techniques Integrate various disciplines within Agile Tailor / customize Agile to suit the needs of different projects Prepare yourself for the PMI® Agile Certification examination Getting Started Introductions Agenda Expectations Foundation Concepts Defining 'Traditional' Project Management Project management parameters The 'traditional' approach to the parameters Strengths and weaknesses of the traditional approach Defining 'Agile' Project Management Project management parameters revisited The 'agile' approach to the parameters Strengths and weaknesses of agile Managing projects with traditional and agile methods Can the two approaches co-exist? Leveraging the benefits of both methods Options for using both methods on a project Avoiding the elephant traps Key aspects of the PMI® Agile Certified Practitioner (PMI-ACP)® Handbook Overview Eligibility requirements Exam information Exam Blueprint Continuing certification requirements Key aspects of the PMI Agile Certification Examination Content Outline Introduction Agile exam content outline Tools and techniques Knowledge and skills Domains and tasks (not examined) An Introduction to Agile and Implementing Agile Definable work vs. high-uncertainty work Project factors that influence tailoring The Agile Manifesto and 12 Principles Agile mindset Agile domains and tasks Agile Tools and Techniques Related to PM 'Hard Skills' Planning, monitoring, and adapting The need for planning, monitoring, and adapting The Agile approach to planning and plans The Agile planning tools and techniques The Agile monitoring tools and techniques The Agile approach to adapting Product quality A definition of 'product quality' Setting the standard for product quality Agile tools and techniques for achieving product quality Risk management A definition of 'risk' What is 'at risk'? The acceptability of risks The Agile tools and techniques for managing risks Agile Tools and Techniques Related to PM 'Soft Skills' The difference between PM 'hard and soft' skills Communications The importance of communications Forms of agile communications Communications within the project Communications from the project Communications to the project Making communications the cultural norm Interpersonal Skills Defining and understanding management Defining and understanding leadership Defining and understanding servant leadership Delegating vs. empowering Playing to people's strengths Overcoming the roadblocks Core Agile Tools and Techniques The philosophy of core Agile tools and techniques Agile estimation Will traditional forms of estimating work for agile? The relationship between estimating and guessing The relationship between estimating and sizing The where, who, and how of agile estimating Agile analysis and design Product analysis and design from a user point of view Product analysis and design from a supplier point of view Product analysis and design from an agile project point of view Value-Based Agile Tools and Techniques The role of value-based tools and techniques in bridging traditional PM with Agile Value-based prioritization Value-based prioritization and agile projects Investment appraisal methods Regulatory driven Customer driven Ranking methods (MMF, MoSCoW) Metrics What should we measure / track? Methods of measuring / tracking Adding value with metrics Process Improvement Value-stream analysis Value-stream mapping Agile Knowledge and Skills Context of Agile Knowledge and Skills vis-Ã -vis Agile Tools and Techniques Agile Knowledge and Skills Process focused People focused Product focused Project focused Exam Preparation and Course Closure The application process - where are you now? The 'Exam-Focused Journal' - what you still have to do Further preparation - self-study schedule Exam topic review Practice exam Practice exam debrief Course closure
Overview This comprehensive course on Contract Management Training UK will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Contract Management Training UK comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Contract Management Training UK. It is available to all students, of all academic backgrounds. Requirements Our Contract Management Training UK is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 11 sections • 11 lectures • 03:41:00 total length •Introduction to Contract Management: 00:24:00 •Contract Lifecycle - Understanding The Stages: 00:17:00 •Contract Manager's Roles, Responsibilities & Career Opportunities: 00:17:00 •Principles of English Contract Law: 00:27:00 •Classification of Contracts: 00:19:00 •Case Study on Contract Management: 00:16:00 •Contract Management Plan & Efficiency: 00:17:00 •Risks, Disputes & Supplier Relation In Contract Management: 00:21:00 •Negotiation, Variation & Changes in Contract Management: 00:17:00 •Contract Management Process Evaluation & KPI: 00:24:00 •Contract Review, Challenges and Future@: 00:22:00
Overview This comprehensive course on Revit Architecture Ultimate Exterior Design for Beginners will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Revit Architecture Ultimate Exterior Design for Beginners comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Revit Architecture Ultimate Exterior Design for Beginners. It is available to all students, of all academic backgrounds. Requirements Our Revit Architecture Ultimate Exterior Design for Beginners is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 14 lectures • 04:56:00 total length •Gorki House Part 1: 00:18:00 •Gorki House Part 2: 00:24:00 •Gorki House Part 3: 00:28:00 •Gorki House Part 4: 00:23:00 •Sketch to 3D Project: 00:24:00 •Blue Domed Mosque: 00:26:00 •Islamic Dome: 00:15:00 •Taj Mahal Part 1: 00:19:00 •Taj Mahal Part 2: 00:21:00 •Taj Mahal Part 3: 00:21:00 •Complete Project part 1: 00:20:00 •Complete Project part 2: 00:36:00 •Complete Project part 3: 00:21:00 •Assignment - Revit Architecture Ultimate Exterior Design for Beginners: 00:00:00
Overview This comprehensive course on Gamemaker Studio 2 Course for Everyone will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Gamemaker Studio 2 Course for Everyone comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Gamemaker Studio 2 Course for Everyone. It is available to all students, of all academic backgrounds. Requirements Our Gamemaker Studio 2 Course for Everyone is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 11 lectures • 03:47:00 total length •Introduction: 00:03:00 •Creating a Room, Player & Movement: 00:11:00 •Adding Sprinting, Stamina & Health: 00:15:00 •Adding Jumping, Obstacles & Damage: 00:18:00 •Adding Weapons, Ammo & Pickups: 00:40:00 •Adding Enemies, Loot Drops & Rarities: 00:16:00 •Adding Mana, Spells & Potions: 00:33:00 •Adding Menus, Classes & Races: 00:41:00 •Adding Experience, Levels & Unlocks: 00:19:00 •Adding Loot Boxes, Rarities & Unlockables: 00:30:00 •Summary: 00:01:00
Overview This comprehensive course on Certificate in Know Your Customer & Customer Due Diligence will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Certificate in Know Your Customer & Customer Due Diligence comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Certificate in Know Your Customer & Customer Due Diligence. It is available to all students, of all academic backgrounds. Requirements Our Certificate in Know Your Customer & Customer Due Diligence is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 7 sections • 7 lectures • 02:15:00 total length •Introduction to KYC: 00:31:00 •Customer Due Diligence: 00:21:00 •AML (Anti-Money Laundering): 00:29:00 •KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom: 00:21:00 •Regulations to be Complied by Industries: 00:20:00 •Methods for carrying out KYC and AML and the Future of KYC Compliance: 00:13:00 •Assignment - Certificate in Know Your Customer & Customer Due Diligence: 2 days
Overview This comprehensive course on Build Animations with Adobe After Effects will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Build Animations with Adobe After Effects comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Build Animations with Adobe After Effects. It is available to all students, of all academic backgrounds. Requirements Our Build Animations with Adobe After Effects is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 13 lectures • 00:52:00 total length •Introduction: 00:02:00 •Class Project: 00:02:00 •Planning And Preparing The Artwork: 00:04:00 •Introduction To After Effects: 00:07:00 •Wave Warp Effect: 00:07:00 •CC Bend It Effect: 00:04:00 •Puppet Pin Tool: 00:05:00 •Expression for Animation: 00:05:00 •Refining the Animation: 00:03:00 •Animating the Tiger Illustration: 00:07:00 •Taking Output: 00:05:00 •Conclusion: 00:01:00 •Materials: 00:00:00
Overview This comprehensive course on Leading and Managing Remote Team will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Leading and Managing Remote Team comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Leading and Managing Remote Team. It is available to all students, of all academic backgrounds. Requirements Our Leading and Managing Remote Team is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 10 sections • 10 lectures • 05:08:00 total length •Introduction to Remote Team Management: 00:49:00 •Leading a Team as a Remote Team Manager: 00:43:00 •Decision Making and Accountability: 00:29:00 •Building High Performing Teams: 00:39:00 •The Fundamentals of Managing Remote Teams: 00:25:00 •Building and Maintaining Trust with Remote Teams: 00:33:00 •Time Management: 00:29:00 •Advantages of Remote Teams: 00:30:00 •Challenges of Remote Teams: 00:31:00 •Assignment - Leading and Managing Remote Team: 00:00:00
Overview This comprehensive course on Environmental Engineering will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Environmental Engineering comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. Key Features of the Course: FREE Environmental Engineering CPD-accredited certificate Get a free student ID card with Environmental Engineering (£10 applicable for international delivery) Lifetime access to the Environmental Engineering course materials The Environmental Engineering comes with 24/7 tutor support Get instant access to this Environmental Engineering course Learn Environmental Engineering from anywhere in the world The Environmental Engineering course is affordable and simple to understand The Environmental Engineering is an entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Environmental Engineering. It is available to all students, of all academic backgrounds. Requirements Our Environmental Engineering is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 12 sections • 12 lectures • 02:54:00 total length •Introduction to Environmental Engineering •Environmental Pollutions •Wastewater Treatment •Drinking Water and Groundwater Treatment •Groundwater Hydrology •Air Pollution •Solar Energy •Waste Disposal and Recycling •Land Management •Environmental Law •Sustainable Development •Assignment - Environmental Engineering