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Embark on a soulful journey, exploring the profound connection between humans and animals with our Animal Assisted Therapy Certificate course. Within this curriculum, you'll dive deep into the mesmerising world of therapeutic practices involving our four-legged friends, not merely learning but feeling the magical link binding human-animal interactions in a healing embrace. Unlock secrets to building and nurturing those significant bonds that enable animals to become invaluable companions and co-facilitators in therapeutic settings, creating moments where healing and solace flow effortlessly between beings. In the realms of our meticulously designed modules, you'll unravel the eclectic types of therapies that employ animals as critical therapeutic partners, understanding the essential psychological and emotional links that underpin successful Animal-Assisted Therapy (AAT). From establishing mental health connections to developing specialized therapy techniques and activities, every layer of knowledge gently peels away to reveal the sensitive, ethical considerations intrinsic to ensuring animal welfare while navigating through this symbiotic relationship. Learning Outcomes Comprehend and apply various types of animal-assisted therapies. Develop and manage ethical, welfare-focused therapy animal programs. Design and implement intricate animal-assisted therapy techniques and activities. Establish and nurture meaningful human-animal therapeutic relationships. Assess, plan, and modify animal-assisted therapy programs ensuring effectiveness and ethical integrity. Why buy this Animal Assisted Therapy Certificate? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Animal Assisted Therapy Certificate for? Individuals eager to explore innovative therapeutic practices. Aspiring therapists aiming to integrate animals into their methodologies. Veterinary professionals looking to diversify their skills in animal interaction. Mental health professionals curious about alternative therapeutic modalities. Animal enthusiasts keen to facilitate healing through human-animal connections. Career path Animal-Assisted Therapist: £30,000 - £40,000 Veterinary Psychotherapist: £35,000 - £50,000 Equine-Assisted Psychotherapist: £25,000 - £35,000 Canine Therapy Coordinator: £22,000 - £30,000 Animal Behaviour Counsellor: £20,000 - £28,000 Therapeutic Program Developer (AAT focused): £27,000 - £35,000 Prerequisites This Animal Assisted Therapy Certificate does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Animal Assisted Therapy Introduction to Animal Assisted Therapy 00:15:00 Module 02: Types of Therapies with Animals Types of Therapies with Animals 00:18:00 Module 03: Human-Animal Bond in Animal-Assisted Therapy Human-Animal Bond in Animal-Assisted Therapy 00:20:00 Module 04: Selecting and Training Therapy Animals Selecting and Training Therapy Animals 00:18:00 Module 05: Mental Health and Animal-Assisted Therapy Mental Health and Animal-Assisted Therapy 00:22:00 Module 06: Animal-Assisted Interventions Animal-Assisted Interventions 00:19:00 Module 07: Animals as Physical Assistants in Therapy Animals as Physical Assistants in Therapy 00:18:00 Module 08: Children and Animals in Therapy Children and Animals in Therapy 00:19:00 Module 09: Assessing and Planning Therapy Programs Assessing and Planning Therapy Programs 00:22:00 Module 10: Animal-Assisted Therapy Techniques and Activities Animal-Assisted Therapy Techniques and Activities 00:20:00 Module 11: Developing Therapeutic Relationships with Animals Developing Therapeutic Relationships with Animals 00:21:00 Module 12: Animal Welfare and Ethics Animal Welfare and Ethics 00:18:00

Step into the role of a compassionate and effective leader with our course, 'Supporting a Grieving Employee: A Manager's Guide.' This transformative learning experience begins with a deep dive into the complexities of grief and bereavement, illuminating the emotional challenges your team members may face. As you journey through the curriculum, you'll develop an acute understanding of how to recognize and acknowledge grief, a skill that is often overlooked yet vital in maintaining a supportive work environment. The course then guides you through understanding the grieving process, equipping you with the knowledge to empathize and support your team members effectively during their most challenging times. The latter modules offer a nuanced exploration of bereavement within an organisational context, focusing on the manager's role in navigating these sensitive situations. You will learn about the intricacies involved when bereaved employees return to work, ensuring a smooth and considerate transition. The course also delves into the impacts of grief on mental health, providing you with insights to address these issues with sensitivity and understanding. Additionally, it covers the legal rights concerning bereavement in the UK, alongside guiding you in creating or refining a bereavement policy for your organisation. This course isn't just about policies and procedures; it's about fostering an empathetic and supportive workplace culture. Learning Outcomes Comprehend the nature of grief and bereavement and its impact in the workplace. Recognise and acknowledge the signs of grief in employees. Understand the grieving process to provide effective support. Learn the manager's role in handling bereavement within an organisation. Gain knowledge of legal rights and best practices for developing bereavement policies Why choose this Supporting a Grieving Employee: A Manager's Guide course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Supporting a Grieving Employee: A Manager's Guide course for? Managers and team leaders seeking to support grieving employees compassionately. HR professionals aiming to understand bereavement and its workplace implications. Business owners looking to create a supportive work environment. Employee wellbeing officers focusing on mental health in the workplace. Legal advisors in organisations needing knowledge of bereavement rights Career path Human Resources Manager: £30,000 - £55,000 Team Leader/Manager: £26,000 - £50,000 Employee Wellbeing Officer: £24,000 - £40,000 Organisational Development Specialist: £28,000 - £52,000 Employee Relations Advisor: £25,000 - £45,000 Legal Advisor (Employment Law): £32,000 - £60,000 Prerequisites This Supporting a Grieving Employee: A Manager's Guide does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Supporting a Grieving Employee: A Manager's Guide was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Grief and Bereavement Grief and Bereavement 00:20:00 Module 2: Recognising and Acknowledging Grief Recognising and Acknowledging Grief 00:08:00 Module 3: Understanding the Grieving Process Understanding the Grieving Process 00:16:00 Module 4: Bereavement in an Organisation Bereavement in an Organisation 00:23:00 Module 5: The Manager - Understanding the role The Manager - Understanding the Role 00:20:00 Module 6: Bereaved employees - Returning to the work Bereaved employees - Returning to the work 00:31:00 Module 7: Impacts of grief and one's mental health Impacts of Grief and One's Mental Health 00:30:00 Module 8: Legal rights - Bereavement in UK Legal rights - Bereavement in UK 00:19:00 Module 9: Bereavement policy - A guide for employers Bereavement Policy - A Guide for Employers 00:19:00 Assignment Assignment - Supporting a Grieving Employee: A Manager's Guide 00:00:00

Dive into the intriguing world of sleuthing with the 'Private Investigation, Criminology, and Forensic Psychology Training' course. This captivating curriculum begins with an introductory module, setting the stage for an exciting exploration into the realm of private investigation. This initial foray offers a glimpse into the multifaceted nature of the profession, laying a solid foundation for the modules to follow. As participants progress, they will discover the essential traits of a successful investigator, learning to hone skills crucial for success in this field. The course then takes a psychological turn, delving into the complexities of criminal psychology, offering a deep understanding of the criminal mind, a vital tool for any aspiring investigator. The journey continues with an in-depth look into the private investigation process, where learners will unravel the intricacies of various investigative techniques. This is further enriched by practical modules focusing on interviews, interrogation techniques, and the art of statement-taking. The course then equips participants with knowledge about the necessary equipment for private investigation, ensuring they are prepared for fieldwork. Research skills are honed through modules dedicated to records research and public records search, integral for gathering critical information. The curriculum also covers advanced topics like surveillance, counter-surveillance, and specialized areas such as marital investigation and other miscellaneous investigative scenarios, offering a comprehensive view of private investigative work. The final module focuses on the business aspect of private investigation, providing insights into establishing and running a successful investigative practice. Learning Outcomes Grasp the fundamentals of private investigation and criminal psychology. Develop key investigative skills and techniques for effective problem-solving. Gain expertise in conducting interviews, interrogations, and statement analysis. Master the use of essential equipment and resources for investigation. Learn to conduct specialized investigations and manage a private investigation business. Why choose this Private Investigation, Criminology and Forensic Psychology Training? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Private Investigation, Criminology and Forensic Psychology Training for? Aspiring private investigators seeking a comprehensive introduction to the field. Law enforcement personnel aiming to enhance their investigative skills. Legal professionals looking to deepen their understanding of forensic psychology. Students in criminology, psychology, or related fields seeking practical knowledge. Individuals interested in exploring a career in private investigation or related areas. Career path Private Investigator: £20,000 - £45,000 Forensic Psychologist: £31,000 - £60,000 Criminal Intelligence Analyst: £25,000 - £45,000 Security Consultant: £30,000 - £55,000 Legal Investigator: £22,000 - £40,000 Surveillance Officer: £23,000 - £47,000 Prerequisites This Private Investigation, Criminology and Forensic Psychology Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Private Investigation, Criminology and Forensic Psychology Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Private Investigation Introduction to Private Investigation 00:15:00 Module 02: Skills of a Successful Investigator Skills of a Successful Investigator 00:10:00 Module 03: Understanding Criminal Psychology Understanding Criminal Psychology 00:10:00 Module 04: Private Investigation Process Private Investigation Process 00:15:00 Module 05: Interviews, Interrogation and Taking Statements Interviews, Interrogation and Taking Statements 00:15:00 Module 06: Required Equipment for Private Investigation Required Equipment for Private Investigation 00:10:00 Module 07: Records Research and Public Records Search Records Research and Public Records Search 00:10:00 Module 08: Surveillance and Counter-Surveillance Surveillance and Counter-Surveillance 00:10:00 Module 09: Marital Investigation Marital Investigation 00:10:00 Module 10: Miscellaneous Investigations Miscellaneous Investigations 00:15:00 Module 11: Private Investigation Business Miscellaneous Investigations 00:10:00

Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Enter the rewarding field of care work with our Certificate in Care Certificate Preparation at QLS Level 2 course. This course is crafted to provide a thorough understanding of the essential standards required in the caregiving profession. Starting with an informative framework and an information leaflet, the course methodically progresses through various standards, each focusing on a vital aspect of care. Ideal for those new to the care sector or professionals seeking to refresh their knowledge, this program is structured to build a strong foundation in care principles. The course covers a wide array of topics, ensuring that learners gain a comprehensive view of what quality care entails. As you move through the curriculum, you will explore in-depth the specific standards that form the core of caregiving, ranging from understanding the individual needs of those you care for to ensuring their safety and well-being. The course is designed to be engaging and informative, combining theoretical knowledge with practical insights. Each module is dedicated to a specific standard, allowing for focused learning and a deeper understanding of each aspect of care work. Upon completion of this course, students will be well-prepared to meet the challenges of caregiving with confidence and competence, equipped with the knowledge to provide high-quality care. Learning Outcomes Comprehensive understanding of the standards required in professional caregiving. Knowledge of individual care needs and how to meet them effectively. Skills in ensuring the safety and well-being of individuals in care. Ability to provide compassionate and respectful care. Insight into the ethical and legal aspects of caregiving. Why choose this Certificate in Care Certificate Preparation at QLS Level 2 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Certificate in Care Certificate Preparation at QLS Level 2 course for? Individuals new to the caregiving profession seeking foundational training. Existing care workers aiming to update their knowledge and skills. Healthcare assistants in various settings, including hospitals and care homes. Support workers looking to gain a formal qualification in care. Family members and informal caregivers seeking professional guidance. Career path Care Assistant: £16,000 - £21,000 Healthcare Assistant: £17,000 - £22,000 Support Worker: £18,000 - £23,000 Home Care Aide: £15,000 - £20,000 Residential Care Worker: £17,000 - £22,000 Personal Caregiver: £16,000 - £21,000 Prerequisites This Care Certificate Preparation at QLS Level 2 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £75 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Certificate in Care Certificate Preparation at QLS Level 2 Framework and Information Leaflet 00:00:00 Standard 01 00:32:00 Standard 02 00:13:00 Standard 03 00:35:00 Standard 04 00:27:00 Standard 05 00:36:00 Standard 06 00:36:00 Standard 07 00:27:00 Standard 08 00:15:00 Standard 09 00:41:00 Standard 10 00:40:00 Standard 11 00:07:00 Standard 12 00:08:00 Standard 13 00:51:00 Standard 14 00:18:00 Standard 15 00:13:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Limited Times Offer! Save Now- £403! Offer Ends Soon; Hurry Up!! Are you interested in the medical field? Are you a health and social carer looking to work in a care home? Are you already working as a carer and want to boost your skills? Then this is course is all you need to discover the important aspects of what makes a good carer. Enrol this course today to gain knowledge that will open doors to interesting and rewarding opportunities ahead! This Diploma course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression related to skills for carers substantial and easier than ever! A professional who works within the health and social care sector needs to have knowledge and skills in many areas, but most importantly, a professional needs to have good observation skills. This course prepares you to provide better service for the people under your care as well as ensures safety in the care environment. Subsequently, this course increases your accuracy in observing and recording body temperature, breathing/respiratory rate, blood pressure, pulse palpation, and body mass index. Throughout this course, you will demonstrate an understanding of how to identify patterns of behaviour of patients which need attention, the problems in advance so that they can be addressed before it becomes worse for a patient, how to spot abuse and negligence and last but not least identifying the areas of care which can be improved. Last but not least, this course incorporates branches of knowledge that can be applied to both adults and children. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. On top of everything, you will get a certificate that includes 120 CPD points which will help you to make a mark for yourself in the competitive job market. This course certificate will also help you create an impression of self-reliance and dedication that will surely attract prospective employers to give priority to your job application. Enrol this course today to develop skills that will drive your career forward and get ahead of the curve. What will I learn from this course? Creating baseline information to know what is normal for older adults and children Understand the pattern of behaviour that is normal for older adults How to create a detailed and accurate treatment plan that provides the best support The ways to identify any changes to an older adult's health conditions How to report any symptoms which indicate a new health condition or any deterioration in current health conditions How to measure and analyse basic health conditions Rules and regulations of social policy Methodologies The clinical management Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) ****Course Curriculum**** Here is the curriculum breakdown of the course: Module 01: Introduction Health Observation Health CarerImportance Social Work Social CarerCareers in Social WorkSocial Worker SkillsImportance of Social Worker Duties in Childcare Module 02: Child Observation Introduction Types Importance Learn by Observing Children Module 03: Plan and Documentation Nature Spontaneous or Planned Use Observation Information Observing to Assess ChildrenObserving to Plan Curriculum Focusing Observations Observing with All of Your Senses Reflection Documenting Factually Module 04: Methods and Studies Underlying Issues Selecting a Method Narrative MethodsSampling Methods Child Observation Studies NaturalisticThe Reggio ApproachTarget Child MethodTime SamplingEvent Sampling Module 05: Social Policy and Social Work Observation What Is Social Policy? Issues for Social Policy Social Work and Social Policy The Regulation Social Work Profession Social Work Purpose Module 06: Basic Health Observation Body Temperature AssessmentDiagnosis Breathing/Respiratory Rate Observing a Peripheral Pulse by Palpation Pulse Sites and Pulse AmplitudeAssessmentDiagnosis Observation Blood Pressure AssessmentDiagnosis Observation Blood Glucose Testing Body Mass Index Urinalysis Observation Pain Assessment Module 07: Clinical Management This course module covers the following topics: Documenting & Reporting Patient Observation Wound Management Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills with a Certificate of Completion CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? This course is designed for the clinical staff working in NHS Trusts and private sector hospitals. Besides, this course can be also enrolled by registered nurses, clinical support workers, midwives, paramedics, nursing auxiliaries, emergency practitioners, agency nurses, and support workers. Recent graduates and individuals of any academic background are also encouraged to enrol in the course. Requirements This course does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path Enrolling on this course can lead you to the following career paths Registered Nurse Healthcare Assistant Clinical Support Worker Health and Social Care Support Worker Nursing Auxiliary Paramedic Emergency Care Practitioner Locum Nurse Agency Worker Care Assistant And many more! Certificates Certificate Accredited by CPD Digital certificate - £10 Diploma in Observational Skills for Carers at QLS Level 3 Hard copy certificate - £89 After successfully completing this Diploma in Observational Skills for Carers at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery Certificate Accredited by CPD 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Unlock the secrets of digital commerce with our Advance Certificate in Ecommerce Management, Branding & Marketing at QLS Level 3 course. This comprehensive program is your gateway to mastering the bustling world of e-commerce. It kicks off with an enlightening introduction to electronic commerce, setting the scene for an in-depth exploration into the fast-paced digital marketplace. As you journey through the course, you'll uncover the strategies and implementations crucial for successful e-commerce operations. This program is designed for both budding entrepreneurs eager to enter the digital market and existing e-commerce professionals looking to enhance their skills. Each module is crafted to provide a balance of theoretical knowledge and practical insights, ensuring a well-rounded learning experience. Diving deeper into the curriculum, you'll learn about the intricacies of customer service, product branding, and service management - all essential components for a thriving online business. You'll gain expertise in content planning and production, vital for capturing and retaining customer interest in the digital space. The course also emphasizes the effective use of social networks for brand promotion and customer engagement. With modules focusing on marketing strategies, creating engaging user experiences, transaction management, and e-commerce analytics, this course equips you with the tools and knowledge to navigate and excel in the dynamic world of e-commerce. By the end of this program, you will be well-prepared to design, implement, and manage successful e-commerce strategies. Learning Outcomes Fundamental understanding of electronic commerce and its strategic implementations. Skills in delivering exceptional customer service in an e-commerce setting. Knowledge of effective product branding and content production for online platforms. Proficiency in utilizing social networks for marketing and brand promotion. Expertise in managing online transactions and analyzing e-commerce data. Why choose this Advance Certificate in Ecommerce Management, Branding & Marketing at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Advance Certificate in Ecommerce Management, Branding & Marketing at QLS Level 3 course for? Aspiring entrepreneurs planning to launch an e-commerce business. Marketing professionals seeking to specialize in digital and e-commerce marketing. Brand managers and content creators focusing on online platforms. Business owners looking to expand their presence in the digital marketplace. Individuals interested in understanding the dynamics of online customer engagement. Career path E-Commerce Manager: £30,000 - £45,000 Digital Marketing Specialist: £25,000 - £40,000 Content Strategist: £28,000 - £42,000 Brand Manager: £30,000 - £50,000 Social Media Manager: £24,000 - £35,000 Data Analyst (E-Commerce): £27,000 - £40,000 Prerequisites This Advance Certificate in Ecommerce Management, Branding & Marketing at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Introduction to Electronic Commerce Introduction to Electronic Commerce 00:17:00 Module 02: E-Commerce Strategy and Implementation E-Commerce Strategy and Implementation 00:20:00 Module 03: Customer Service Customer Service 00:20:00 Module 04: Products, Brands, and Services Products, Brands, and Services 00:29:00 Module 05: Content Planning and Production Content Planning and Production 00:17:00 Module 06: Use of Social Networks Use of Social Networks 00:18:00 Module 07: Marketing Marketing 00:34:00 Module 08 : Creating an Engaging User Experience Creating an Engaging User Experience 00:13:00 Module 09 : Transaction Management Transaction Management 00:19:00 Module 10 : E-Commerce Analytics E-Commerce Analytics 00:12:00 Assignment Assignment - Advance Certificate in Ecommerce Management, Branding & Marketing at QLS Level 3 02:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Are you sick & tired of the 9-5 grind? Being a Driving Instructor may be the perfect opportunity for you to escape that 9-5 job! Not only does it provide flexible working hours, but it also offers excellent annual pay and the chance to be your boss. The Covid-19 lockdowns have created a massive backlog in driving lessons, and more and more people are learning to drive to avoid public transportation. This course could be the perfect opportunity for you to skip the 9-5 drudgery! Become your boss by enrolling on this course. Are you looking to improve your current abilities or make a career move? Our unique course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. Being an instructor can help individuals learn how to drive safely and the skills they need to pass a driver's test. An instructor will assess a learner's driving knowledge and customise their lessons to match their needs. Instead of being jammed in an office, this specialised path can allow you to be on the streets whenever you want! The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. This course guides you through the fundamentals, knowledge and skills of an instructor. The course focuses on the methodologies you can follow as an instructor to teach learners in a structured manner. Through this comprehensive course, you will explore the examination structure, requirements, registration procedures, and other elements of the ADI exam. Moreover, with this course, you will learn vital topics like crossroads, emergency stops, pedestrian crossings, and much more. Furthermore, through the course, you will demonstrate an understanding of the assessment items, including observation, signalling, speed choice, parking, and turning movement. Last but not least, completing this course will equip you with the knowledge to teach physically disabled learners. What will I learn from this course? Understand the roles and responsibilities of an instructor Develop a detailed understanding of structured training Methodologies of teaching and learning Demonstrate understanding of ADI examination and application process Deepen knowledge of assessment items, disabilities, and impairments Strengthen communication skills and know-how to deal with new clients Acknowledge the pros and cons of vehicle and manoeuvre on tests Explore large-good vehicle (LGV) driving and LGV driving test On top of everything, you will get a certificate that includes 10 CPD points which will help you make a mark for yourself in the competitive job market. This certificate will also help you create an impression of self-reliance and dedication that will surely attract prospective employers to prioritise your job application. So, enrol in this course today and open doors to enchanting career opportunities ahead. Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in this course right now, and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the programme in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Module 01: The Driving Instructor Skills and Knowledge Daily Tasks Qualities of a Good Instructor Be an Effective Instructor ResponsibilityConcentrationAnticipationPatienceConfidenceKnowledgeCommunicationAwareness Module 02: Structured Driver Training Methods of Learning Learning by Repetition (Rote)Learning by Understanding (Gestalt)Coaching Teaching and Learning Skill Training Teaching a Skill Structuring the Learning Driver Training Syllabus Corrections on the Move Dual Controls Verbal interventionPhysical intervention Assessments and Standards Module 03: The ADI Exams Examination Structure Requirements for ADI Application for Registration Exemptions to the ADI Regulations Criminal History Checks Part 1: Theory and Hazard Perception Hazard Perception Test Part 2: Driving Ability Part 3: Instructional Ability The TestThe role-play situationThe marking sheets ADI Check Test Test Frequency Trainee Licence Module 04: Communication Skills and Dealing with a New Client Communication Skills VerbalListeningBriefings and ExplanationsBody LanguageFeedback Having Equipment Ready to Hand Making the First Contact: the Telephone Dealing with Younger CallerDealing with ParentSales PitchClosing Call Making the Second Contact: The Doorstep Establishing Terms and Conditions Making the third contact: the lesson Maintaining Professional Standards Safe ConversationPhysical Contact Dealing with Payment Problems Being FirmDealing with Non-PaymentsIt Cuts Both WaysSigning the Terms and Conditions Losing Clients Personality ClashOther Reasons Arranging Lessons with Family and Friends Module 05: Learning to Drive Lesson Ingredients Vehicle Familiarisation The Cockpit DrillMain ControlsDealing with 'Main Controls' on Part 3 Exam Moving Off and Stopping PracticeDealing with It on Part 3 Exam Use of Mirrors Use of Signals Dealing with 'Signals' on the Part 3 Exam Turning and Emerging at Junctions Dealing with 'Junctions' on the Part 3 Exam Crossroads Dealing with 'Crossroads' on the Part 3 Exam Meeting and Dealing with Other Traffic Manoeuvres Emergency Stop Pedestrian Crossings Module 06: Driving Large Vehicles LGV Driver LGV Driver Licences Young LGV Driver Scheme LGV Theory Test Syllabus LGV Practical Test Practical Test Syllabus Driver CPC ExemptionsPractical TestSyllabus Register LGV Instructors Fleet Driver Training Register Module 07: Assessment Items Observation Signalling Gap Selection Speed Choice Following Distance Lateral Position Parking Leaving Parking Turning Movement Stage Assessment Items Critical Errors Too SlowFail to LookFail to Signal Immediate Termination Errors Module 08: Disabilities and Impairments Types of Disabilities Vehicle Adaptations Impaired Hearing Autism Methods of Teaching Reading and Understanding Problems Applying for Tests Assessment Process Once you have completed all the modules in this course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? The course is primarily for motivated learners looking to add a new skill to their CV and stand head and shoulders above the competition. Anyone of any academic background can enrol on this course. Requirements This course does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed while earning an industry-recognized certification. Career path Enrolling on this course can lead you to the following career paths: Driving Instructor Truck Driver Trainer Driving School Manager Driving School Proprietor Driving Consultant And many more! Certificates Certificate of completion Digital certificate - £10

Embark on a journey through the intricate realms of UK Employment Law, GDPR, and Property Law with this comprehensive diploma course. In the first paragraph, we explore the essentials of Employment Law, delving into the legalities of the recruitment process, employment contracts, and employee handbooks. This course also sheds light on critical aspects like disciplinary procedures, minimum wage regulations, parental rights, sick pay, pension schemes, and tackling discrimination in the workplace. Navigating through these modules equips learners with a profound understanding of the complexities and ethical considerations in employment. The second paragraph focuses on the General Data Protection Regulation (GDPR). As digital information becomes increasingly pivotal, understanding GDPR is crucial. The course meticulously covers the basics, detailed explanations, lawful basis for preparation, individual rights, potential breaches, along with the responsibilities and obligations under GDPR. This knowledge is indispensable in today's data-driven world, ensuring compliance and safeguarding personal data. Finally, the course delves into Property Law. It provides a thorough understanding of property law practice, ownership, co-ownership issues, and various aspects of property taxation, including VAT and capital gains. The course concludes with insights into the evolving UK property market, preparing learners for the dynamic and challenging world of property law. Learning Outcomes: Gain a comprehensive understanding of UK Employment Law, including contracts, handbooks, and disciplinary procedures. Learn the intricacies of GDPR, including data protection rights, obligations, and compliance strategies. Acquire knowledge on Property Law, focusing on ownership, co-ownership, and taxation. Develop skills to navigate and interpret the latest changes in the UK Property Market. Enhance legal analytical skills, applicable in diverse professional environments. Why buy this UK Employment Law Diploma, GDPR & Property Law? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the UK Employment Law Diploma, GDPR & Property Law you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals aspiring to pursue a career in legal sectors or human resources. Business owners seeking to understand and implement lawful practices. Accountants and financial advisors needing insight into property taxation. Data protection officers and IT professionals aiming to comply with GDPR. Legal enthusiasts interested in UK law's complexities and applications. Prerequisites This UK Employment Law Diploma, GDPR & Property Law was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Employment Law Solicitor: £40,000 - £60,000 per annum HR Manager: £35,000 - £50,000 per annum Data Protection Officer: £30,000 - £45,000 per annum Property Law Solicitor: £45,000 - £70,000 per annum Legal Advisor: £30,000 - £45,000 per annum Tax Consultant: £35,000 - £55,000 per annum Course Curriculum Employment, GDPR, Property - Complete UK Law Module 01: Basic of Employment Law Basic of Employment Law 00:24:00 Module 02: Legal Recruitment Process Legal Recruitment Process 00:43:00 Module 03: Employment Contracts Employment Contracts 00:25:00 Module 04: Employee Handbook Employee Handbook 00:23:00 Module 05: Disciplinary Procedure Disciplinary Procedure 00:15:00 Module 06: National Minimum Wage & National Living Wage National Minimum Wage & National Living Wage 00:37:00 Module 07: Parental Right, Sick Pay & Pension Scheme Parental Right, Sick Pay & Pension Scheme 00:43:00 Module 08: Discrimination in the Workplace Discrimination in the Workplace 00:39:00 Module 09: Health & Safety at Work Health & Safety at Work 00:19:00 Module 10: Dismissal, Grievances and Employment Tribunals Dismissal, Grievances and Employment Tribunals 00:36:00 Module 11: Workplace Monitoring & Data Protection Workplace Monitoring & Data Protection 00:15:00 Module 12: GDPR Basics GDPR Basics 00:22:00 Module 13: GDPR Explained GDPR Explained 00:17:00 Module 14: Lawful Basis for Preparation Lawful Basis for Preparation 00:29:00 Module 15: Rights and Breaches Rights and Breaches 00:25:00 Module 16: Responsibilities and Obligations Responsibilities and Obligations 00:29:00 Module 17: The Property Law and Practice The Property Law and Practice 00:23:00 Module 18: Ownership and Possession of the Property Ownership and Possession of the Property 00:16:00 Module 19: Co-Ownership in Property Co-Ownership in Property 00:17:00 Module 20: Property Taxation on Capital Gains Property Taxation on Capital Gains 00:16:00 Module 21: VAT on Property Taxation VAT on Property Taxation 00:11:00 Module 22: Property Taxation Tips for Accountants and Lawyers Property Taxation Tips for Accountants and Lawyers 00:16:00 Module 23: Changes in the UK Property Market Changes in the UK Property Market 00:14:00 Mock Exam Mock Exam - UK Employment Law Diploma, GDPR & Property Law 00:20:00 Final Exam Final Exam - UK Employment Law Diploma, GDPR & Property Law 00:20:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Organizational Behaviour, HR and Leadership Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Organizational Behaviour, HR and Leadership Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Organizational Behaviour, HR and Leadership Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Organizational Behaviour, HR and Leadership Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Organizational Behaviour, HR and Leadership? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Organizational Behaviour, HR and Leadership there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Organizational Behaviour, HR and Leadership course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Organizational Behaviour, HR and Leadership does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Organizational Behaviour, HR and Leadership was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Organizational Behaviour, HR and Leadership is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 01: Introduction to Organizational Behavior, HRM and Leadership Organizational Behaviour and Leadership 00:01:00 Organisation Behaviour 00:02:00 Leadership 00:02:00 Human Resource Management Part 1 00:02:00 Human Resource Management Part 2 00:01:00 Section 02: Motivating Individuals Individual: Motivating Individuals 00:01:00 Theories of Motivation 00:01:00 Herzbergs Two-Factor Theory 00:01:00 Career Anchors 00:02:00 Motivating Millennials and Post-Millennials 00:01:00 Motivation and Remuneration 00:02:00 Section 03: Performance Management Performance Management 00:01:00 The PM Cycle Part 1 00:03:00 The PM Cycle Part 2 00:01:00 Approaches to Performance Management 00:03:00 Dealing with Poor Performance 00:02:00 Managing Stars 00:01:00 Why PM Fails Part 1 00:01:00 Why PM Fails Part 2 00:01:00 Section 04: Leadership Approaches Leadership Roles Management Vs Leadership Part 1 00:01:00 Leadership Roles Management Vs Leadership Part 2 00:03:00 Approaches to Leadership 00:01:00 The Lewin Leadership Roles 00:02:00 The Black-Mounton Managerial Grid 00:01:00 Path-Goal Theory 00:01:00 The Flamholtz and Randle Leadership Style Matrix 00:01:00 Six Emotional Leadership Styles 00:01:00 Transformational and Transactional Leadership 00:02:00 Situational Leadership 00:01:00 Charismatic Leadership 00:01:00 Servant Leadership 00:01:00 Section 05: Managing Change and Crisis Integration: Managing Change and Crisis 00:03:00 The McKinsey 7S Model 00:02:00 Employee-Focused Change 00:03:00 The Deming Cycle 00:01:00 Revolutionary Change and Disruption 00:01:00 Employee-Focused Change 00:03:00 In Summary: Foundations for a Successful Change 00:02:00 Crisis Management 00:01:00 Steps in Managing a Crisis Part 1 00:02:00 Steps in Managing a Crisis Part 2 00:02:00 Assignment Assignment - Organizational Behaviour HR and Leadership 00:00:00