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24 Hour Flash Deal **25-in-1 Professional Concierge Advanced Diploma Mega Bundle** Professional Concierge Advanced Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Professional Concierge Advanced Diploma package online with Studyhub through our online learning platform. The Professional Concierge Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Professional Concierge Advanced Diploma course provides complete 360-degree training on Professional Concierge Advanced Diploma. You'll get not one, not two, not three, but twenty-five Professional Concierge Advanced Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Professional Concierge Advanced Diploma courses are yours for as long as you want them once you enrol in this course This Professional Concierge Advanced Diploma Bundle consists the following career oriented courses: Course 01: Hotel Concierge Certification Course 02: Event Planning and Management Training Course 03: Hospitality and Catering Course 04: Customer Service Manager Training and Front Desk Certification Course 05: Travel and Tourism Course 06: Hotel Revenue Management Course 07: Social Events Planning Diploma Course 08: Restaurant Management Course 09: Receptionist Diploma Course 10: Telephone Customer Service Training Course 11: Hospitality Compliance Management Course Course 12: Effective Communication Skills Diploma Course 13: Public Speaking: Presentations like a Boss Course 14: Understanding Excellence in Customer Relationship Management Course 15: Leadership Skills Training Course 16: Business Networking Skills Course 17: Emotional Intelligence and Social Management Diploma Course 18: Conflict Resolution Course 19: Workplace Communication Management Course 20: Retail Store Manager Course 21: Retail Customer Service & Effective Customer Targeting Course 22: Influencing and Negotiation Skills Course 23: Assertiveness Skills Course 24: Time Management Course 25: Personal Hygiene The Professional Concierge Advanced Diploma course has been prepared by focusing largely on Professional Concierge Advanced Diploma career readiness. It has been designed by our Professional Concierge Advanced Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Professional Concierge Advanced Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Professional Concierge Advanced Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Professional Concierge Advanced Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Professional Concierge Advanced Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Professional Concierge Advanced Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Professional Concierge Advanced Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Professional Concierge Advanced Diploma lessons One to one assistance from Professional Concierge Advanced Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Professional Concierge Advanced Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Professional Concierge Advanced Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Professional Concierge Advanced Diploma certificate and transcript on the next working day Easily learn the Professional Concierge Advanced Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Professional Concierge Advanced Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Professional Concierge Advanced Diploma Requirements To participate in this Professional Concierge Advanced Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Professional Concierge Advanced Diploma Career path You will be able to kickstart your Professional Concierge Advanced Diploma career because this course includes various courses as a bonus. This Professional Concierge Advanced Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Professional Concierge Advanced Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

24 Hour Flash Deal **25-in-1 Customer Service Representative Diploma Mega Bundle** Customer Service Representative Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Customer Service Representative Diploma package online with Studyhub through our online learning platform. The Customer Service Representative Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Customer Service Representative Diploma course provides complete 360-degree training on Customer Service Representative Diploma. You'll get not one, not two, not three, but twenty-five Customer Service Representative Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Customer Service Representative Diploma courses are yours for as long as you want them once you enrol in this course This Customer Service Representative Diploma Bundle consists the following career oriented courses: Course 01: Diploma in Customer Service & Handling Complaints Course 02: Customer Service Manager Training and Front Desk Certification Course 03: Customer Relationship Management Course 04: Retail Customer Service & Effective Customer Targeting Course 05: Customer Service Fraud Officer Course 06: Know Your Customer (KYC) Course 07: Phone-Based Customer Service Course 08: Service Helpdesk & Technical Support Course Course 09: Call Centre Training: Excelling in Customer Service and Communication Course 10: Office Skills and Administration Course 11: Complaints Handling for Customer Care: Best Practices Course 12: Customer Service & Environment Course 13: Receptionist Diploma Course 14: Effective Communication Skills Diploma Course 15: Help Desk Training Course 16: Customer Service Management: Recovering Difficult Customers Course 17: Professional Certificate in Front Office Course 18: Ecommerce Management, Branding & Marketing Course 19: Professional Crisis Management Certificate Course 20: Marketing Strategies for Business Course 21: Conflict Resolution Course 22: Conversation Virtually with Anyone Course 23: Line Management Course 24: Workplace Productivity Training Course 25: Decision Making and Critical Thinking Online Course The Customer Service Representative Diploma course has been prepared by focusing largely on Customer Service Representative Diploma career readiness. It has been designed by our Customer Service Representative Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Customer Service Representative Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Customer Service Representative Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Customer Service Representative Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Customer Service Representative Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Customer Service Representative Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Customer Service Representative Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Customer Service Representative Diploma lessons One to one assistance from Customer Service Representative Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Customer Service Representative Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Customer Service Representative Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Customer Service Representative Diploma certificate and transcript on the next working day Easily learn the Customer Service Representative Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Service Representative Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Customer Service Representative Diploma Requirements To participate in this Customer Service Representative Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Customer Service Representative Diploma Career path You will be able to kickstart your Customer Service Representative Diploma career because this course includes various courses as a bonus. This Customer Service Representative Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Customer Service Representative Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

***Don't Spend More; Spend Smart*** Life Just Got Better This Summer! Save Up To £5,206 and get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Logistics Management and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Logistics Management bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Logistics Management course that will enhance your skills and prepare you for the competitive job market. Also, our Logistics Management experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Logistics Management, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Logistics Management Bundle Consists of the following Premium courses: Course 01: Logistic Management Course 02: Transport Management Diploma Course 03: Purchasing & Procurement Course - Level 3 Course 04: Supply Chain Management Course 05: Material Management Course 06: Warehouse Course 07: Warehouse Safety Course 08: Delivery Driver Training Course 09: Driver Safety Awareness Certificate Course 10: Spill Management Training Course 11: Customer Relationship Management Course 12: Effective Communication Skills Course 13: Logistics of Crude Oil and Petroleum Products Course 14: Time Management Benefits you'll get choosing Apex Learning for this Logistics Management: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable experience without leaving your home How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Logistics Management Bundle Course 01: Logistic Management Introduction to Logistic Management Planning Framework for Logistics Supply Chain Management Logistics Management and Organisation Sourcing, Purchasing, and Procurement Channels of Distribution Supplier Relationship Management Inventory Planning and Management Principles of Warehousing Transport Management Negotiation Techniques Customer Service and Logistics Course 02: Transport Management Diploma An Introduction to Successful Transport Management The UK's Travel Infrastructure - Road and Rail Road Freight and Transport Management Passenger Road Transport and its Management Rail and Transport Management Transport Management for Ports and Inland Waters Transport Management for Airlines Trends, Challenges and Best Practice in Transport Management Transport Management and Health and Safety Course 03: Purchasing & Procurement Course - Level 3 Supply Chain Basics Role of Procurement in an Organisation The Purchasing Cycle Purchasing Toolkits Managing Competitive Bids Quality Management Supplier Relationship Management Analysing and Reducing Risk in the Supply Chain Improving Efficiency and Accuracy Category Management Inventory Management E-Procurement Course 04: Supply Chain Management An overview of Supply Chain Management Role of logistics of Supply Chain Customer Response Principles and Systems Supply Chain System and Principles Global Supply Chain Operations Inventory Strategies for Supply Chain Warehouse Management and Operations Supply Chain Design and Monitoring Supply Chain Network and Evaluating Supply Chain Planning and New Business Concepts Aligning your supply chain process with your business Course 05: Material Management Introduction to Material Management Purchasing and Supply Chain Management Inventory Management, Planning and Control Stores Management and Control Forecasting Material Requirements Planning Materials Handling Course 06: Warehouse Fundamentals of Warehouse Management Warehousing: Function, Benefits and Types of Warehousing Core Functions Of A Warehouse Management System Challenges Of Warehouse Management Technology In The Warehouse Supply Chain Management Concepts Warehouse Management Technologies to Adopt Order Picking in the Warehouse Managing Warehouse Inventory Organize the Storage of Inventory in a Warehouse Inventory Management Techniques Inventory Control Flow of Processing Logistics and Supply Chain In A Warehouse Inventory Classification In The Warehouse The Role Of Human Resource management In A Warehouse Warehouse Safety Warehouse Cost Management Improve Warehouse Efficiency and Reduce Costs Course 07: Warehouse Safety The Role of Warehouse Introduction to Warehouse Safety Health and Safety Management in Warehouses General Warehouse Hazards Manual and Mechanical Handling Site Safety Course 08: Delivery Driver Training Introduction to the Delivery Driving Delivery and Collection Maintaining Records Effective Route Planning Stress Management Driver CPC Maintain Traffic Laws Parking and Reversing Driving in Adverse Weather Condition Safety Regulations and Hygiene Vehicle Maintenance and Safety Zero Contact Delivery Methods Course 09: Driver Safety Awareness Certificate Introduction to Safe Driving Reading the Signals and Marks on the Road Pre-Journey Safety Check (Vehicle and Driver) Safe Driving Tactics for Driving in the UK Driving in Poor Condition Driving and Human Health In the Events of Accidents and Breakdowns Laws and Policies Involving Road Safety Course 10: Spill Management Training Introduction to Spill Management Hazardous Substances Pollution Incident Response Planning Managing a Spill Spill Clean-Up Guideline Spills on a Road or Highway Diesel Spillages: An Overview Site-Specific Pollution Control Options Spill Prevention & Control Checklist Ways to Encourage Best Practice Course 11: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 12: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 13: Logistics of Crude Oil and Petroleum Products About The Course The Different Methods of Transport Marine Transport Transport by Pipeline Comparing Transport Costs Storage and Delivery to the Refinery Dispatch of Petroleum Products Controls at Dispatch Course 14: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style And Much More... CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Logistics Management bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Logistics Management is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

This Course at a Glance Define communication and explain the essential elements of the communication cycle Understand the importance of communication in the social care sector Examine the key qualities needed for effective two-way communication Understand the importance of identifying each service user as a unique person Identify the most common ways you can communicate at work Know how to communicate with service users, families and colleagues Learn how to form both verbal and non-verbal communication Analyse different types of language such as braille, body language, sign language etc Understand the use of telephones, technological aids, text messaging and communication software Identify the main barriers to communication and know how to prepare yourself for communication to overcome specific barriers Learn how to check the understanding capacity of messages Know how to drive successful outcomes from any interaction with the service user Learn how to deal with open and closed questioning Know where to get help to enhance your communication skills Learn how to maintain the art of confidentiality in communications Understand the importance of service user's consent in confidentiality Principles of Communication Course Overview Effective communication in health and social care settings is critical because it can have a direct or indirect impact on the quality of care delivered, the patient's overall wellness, and relationships with patients, family members, and coworkers. Good communication is indeed the key to determining the service users' needs and wishes, providing high-quality care, and cultivating positive connections with service users, visitors, and coworkers. This Principles of Communication Online Course will enable care workers to have a better knowledge of a service user's requirements and offer them the assistance they require. This course covers a variety of communication methods, as well as how to detect and eliminate communication barriers and how to ensure that the person you're interacting with understands what you're saying. This course will also help you understand how to maintain confidentiality in communications including how to receive help with communication problems. Effective communication with patients is not the essential requirement for good communication. If you work in the healthcare field, you'll need to be able to communicate successfully with your coworkers and peers as well. According to several studies, poor communication skills can lead to healthcare providers ordering the wrong tests, providing the wrong medications, or discharging patients who should have been held overnight. Therefore, understanding how to communicate effectively with both patients and colleagues should be a top concern for everyone working in the healthcare business. Upon successful completion of this Principles of Communication Online Course, you will be able to develop your awareness of a service user's requirements and communicate more effectively with patients and coworkers. Who should take this course? This Principles of Communication Online Course is primarily aimed at Care and Support Workers working in a social care setting, such as: Nurse Healthcare professionals Social care worker Support staff Counsellor This training is not, however, confined to a single profession or industry. It may also be valuable to a broader audience of people who want to learn more about building effective communication with vulnerable people residing in their families or the society. Entry Requirements There are no academic entry requirements for this Principles of Communication Online Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Principles of Communication Online Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Reasons People Communicate Module 2: Ways of Communicating Module 3: Identifying Communication Barriers Module 4: Reducing Communication Barriers Module 5: Checking Understanding Module 6: Getting Help With Communication Issues Module 7: Confidentiality Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Boost your career with our Business Communication Skills course, designed to hone assertive communication, understand behavioral styles, and navigate any business interaction effectively. Equip yourself with the essential tools for impactful communication in professional settings.

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Are you currently working as a leader or manager? Or do you own a business and want to manage your project? Then admit to the Project Manager course and gain skills in project management. The purpose of the course is to teach you to understand how the project works and help you to follow the appropriate ways of managing and controlling a project. In the course, you will learn to define your plans and set goals, the system of dealing with the supporters, critics and bystanders, etc. You will also know to motivate the team members, know how to communicate with them properly, plan and schedule, and more. Along with the Project Manager Training Course Bundle, you will get an original hardcopy certificate, transcript and a student ID card absolutely FREE. Courses are included with this Project Manager Training Bundle: Course 01: Level 3- Project Management Course 02: Performance Management Course 03: Effective Communication Skills Course 04: Applied Business Analysis Diploma Course 05: Sales Negotiation Training Course 06: Data Analysis in Excel Level 3 Course Course 07: Compliance & Business Risk Management Course 08: Purchasing & Procurement Course - Level 3 Course 09: Facilities Management Level 3 Course 10: Quality Management Course 11: Risk Management Project Manager Training Course will provide you with the CPD certificate that you'll need to succeed. All of our courses have interactive online modules that allow studying to take place where and when you want it to. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Project Manager: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable experience without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum **Project Management Training Course** Module 1: Project Management Fundamentals: Know the Principles and Get it Right In this module of Project Management, we will cover the following topics: What is a Project? The Four-Stage Project Lifecycle Project Stages and Boundaries One Reason why Projects go Wrong The terminology used in the Project Stages More on Project Gateways / Stage Gates Module 2: Project Definition Stage: The Vital Foundation to Your Success In this module of Project Management, we will cover the following topics: Define your Project: Goals and Objectives Understanding Project Scope Dealing with Scope Creep Project Definition: Summary Module 3: Project Planning Stage: Failing to Plan = Planning to Fail In this module of Project Management, we will cover the following topics: The Book of the Plan The Stakeholder Engagement Process Stakeholder Analysis Milestones are your Best Friends The Work Breakdown Structure Module 4: Project Delivery Stage: Don't you Love it When a Plan Comes Together! In this module of Project Management, we will cover the following topics: The Four Essentials of Leading your Team Project Delivery - The Three Key Cycles Module 5: Project Closure Stage: Deep Sigh - You're Nearly Done In this module of Project Management, we will cover the following topics: Closing your Project in an Orderly Manner Closing Words Course 2: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 3: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication Great Communication Tips Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Final Thoughts and Suggestions PROMO Communication (BEST) Course 4: Applied Business Analysis Diploma Introduction to Business Analysis Business Processes Business Analysis Planning and Monitoring Strategic Analysis and Product Scope Solution Evaluation Career Prospect as a Business Analyst in the UK Course 5: Sales Negotiation Training The Mind Of A Consultant Mastering Sales Is Mastering Life Skills The Continuous Journey Universal Laws Of Success The Three Pillars Of Success And many more ... Course 6: Data Analysis in Excel Level 3 Course Modifying a Worksheet Working with Lists Analyzing Data Visualizing Data with Charts Using PivotTables and PivotCharts Working with Multiple Worksheets and Workbooks Forecasting Data Course 7: Compliance & Business Risk Management Introduction to Compliance Five basic elements of compliance Compliance Management System (CMS) Compliance Audit Compliance and Ethics Risk and Types of Risk Introduction to Risk Management Risk Management Process Course 8: Purchasing & Procurement Course - Level 3 Supply Chain Basics Role of Procurement in an Organisation The Purchasing Cycle Purchasing Toolkits Managing Competitive Bids Quality Management Course 9: Facilities Management Level 3 Introduction to Facility Management Space Management Managing Workplace Services Human Resource and Contract Management Lease-Purchase and Vendor Management Course 10: Quality Management Introduction to Quality Management Total Quality Management Quality Measurement and Improvement Quality Control Course 11: Risk Management Introduction to Risk Management Risk and Types of Risk Benefits of Risk Management Enterprise Risk Management And many more... CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Training Bundle. Requirements This Training Course has been designed to be fully compatible with tablets and smartphones. Career path Project Manager (Avg. Annual Salary: £25,000 - £65,000) Project Scheduler (Avg. Annual Salary: £15,000 - £35,000) Project Management Coach (Avg. Annual Salary: £30,000 - £65,000) Quality Assurance Tester (Avg. Annual Salary: £18,000 - £50,000) Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Level 3- Project Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

Tired of browsing and searching for a Public Services course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Public Services bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Public Services course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Public Services and help you along your learning journey. Advanced audio-visual learning modules of these Public Services courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Public Services, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Public Services Bundle Consists of the following Premium courses: Course 01: Customer Relationship Management Course 02: Office Administration Certificate Course 03: Minute Taking Essentials Level 2 Course 04: Professional Telephone Receptionist Course Course 05: Operations Management Course 06: Paralegal Course 07: Level 3 Tax Accounting Course 08: Document Control Course 09: GDPR Data Protection Level 5 Course 10: Workplace Confidentiality Course 11: Report Writing Course 12: Touch Typing Essentials Course 13: Public Speaking and Presentation Skill Course Course 14: Effective Communication Skills Enrol now in Public Services to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Public Services expertise and essential knowledge, which will assist you in reaching your goal. Curriculum Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Public Services bundle. Requirements Our Public Services course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Public Services expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Sales & Marketing bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 37 course mega bundle that will exceed your expectations within your budget. The Sales & Marketing related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Sales & Marketing bundle will help you build a solid foundation to become a proficient worker in the sector. This Sales & Marketing Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :Sales Executive Training Course 02 :10 Sales Secrets for Success Course 03 :Creating Highly Profitable Sales Funnels Course 04 :Salesforce Heroku Masterclass Course 05 :Sales Analysis in Excel Course 06 :Get a Job in Sales: Your Fast Track to Career Success Course 07 :Marketing Masterclass Course 08 :Sales: Reading Body Language As A Sales Tool Course 09 :Professional Marketing and Advertising Complete Online Course Course 10 :Building Sales Funnels With ClickFunnels Course 11 :Sales Optimization Skills: Increase Your Sales by 1000% Course 12 :Business Development & Sales Course 13 :Digital Marketing Diploma Level 3 Course 14 :Digital Marketing Strategies for Business Owners Course 15 :Affiliate Marketing Masterclass Course 16 :SEO Masterclass Course 17 :Professional Copywriter - Level 4 Course 18 :Social Media Marketing (SMM) Course 19 :LinkedIn Marketing & Sales Lead Generation Blueprint Course 20 :Facebook Ads For Scaling Business - Complete Training Course 21 :Content Creation & Content Marketing Course 22 :Digital Marketing - Business Tips Course 23 :Digital Marketing and SEO Course 24 :Investment Basics Course 25: Making Budget & Forecast Course 26: Retargeting Ads Guide - How Retargeting Works Course 27: Customer Service Course 28: Business Productivity Training Course 29: Commercial law Course 30: Body Language Secrets 7 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Course 06 :Business English Perfection Course Course 07 :Networking Skills for Personal Success Learning Outcome This tailor-made Sales & Marketing bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field Develop a profound understanding of foundational sales techniques, incorporating both traditional and modern approaches. Hone and apply advanced interpersonal communication skills within diverse sales contexts, ensuring effective communication with clients from various backgrounds. Display active listening skills as a cornerstone of successful sales conversations, actively engaging with customers to uncover their unique needs and preferences. Cultivate expertise in building and nurturing enduring client relationships, appreciating the significance of long-term partnerships in the sales process. Master the art of crafting and employing strategic questions to extract comprehensive information from clients, facilitating personalised and effective sales interactions. Apply consultative selling methods to systematically understand and address client needs, promoting tailored solutions for enhanced customer satisfaction. Acquire an in-depth knowledge of the products and services offered, enabling the delivery of comprehensive and persuasive sales pitches. Proficiently handle objections and rejections through the application of advanced objection-handling techniques, turning challenges into opportunities. Articulate and execute sophisticated negotiation strategies, ensuring favourable outcomes for both the customer and the sales professional. Skillfully adapt and customise sales scripts to various situations, mastering the art of balancing consistency with flexibility. Develop and apply persuasive communication skills, strategically influencing buying decisions through compelling and tailored messaging. Deepen understanding of the psychology of buyer behaviour, allowing for insightful and anticipatory responses to customer needs and preferences. Analyse and interpret market trends and competitor activities, integrating market intelligence into sales strategies for a competitive edge. Utilise Customer Relationship Management (CRM) software proficiently, ensuring efficient management of client data and seamless coordination of sales activities. Create and deliver compelling sales presentations, incorporating elements of storytelling and visual aids for maximum impact. Enhance time management skills for the streamlined execution of sales processes, maximising productivity and prioritising high-value activities. Grasp the ethical principles governing sales interactions, fostering a reputation for integrity and trustworthiness in the marketplace. Develop a comprehensive understanding of the sales funnel, optimising each stage for heightened efficiency and conversion rates. Analyse and interpret sales data and metrics, leveraging analytical insights to refine sales strategies and improve performance. Master the use of sales forecasting techniques, accurately predicting market trends and aligning sales strategies accordingly. Refine cold calling and prospecting skills, employing advanced strategies to generate high-quality leads and opportunities. Harness social selling techniques across various platforms, capitalising on digital channels for enhanced outreach and relationship building. Develop a strategic approach to account management, tailoring sales strategies to the unique needs and goals of key clients. Establish and enhance a personal brand within the sales profession, cultivating a distinctive and memorable professional identity. Proficiently navigate both online and offline sales channels, integrating a multi-channel approach for maximised market reach. Implement advanced follow-up strategies, maintaining persistent yet personalised communication with potential clients to drive conversions. Develop a sophisticated understanding of the sales lifecycle, anticipating and addressing challenges at each stage for consistent success. Execute upselling and cross-selling strategies with finesse, leveraging existing relationships to expand product or service offerings. Navigate the legal and regulatory landscape of sales adeptly, ensuring compliance and mitigating risks in all transactions. Enhance relationship-building skills with key stakeholders, establishing mutually beneficial partnerships for sustained success. Master the integration of technology in sales, incorporating Artificial Intelligence tools for enhanced efficiency and effectiveness. Apply emotional intelligence principles in sales interactions, fostering empathetic and authentic connections with clients. Develop collaborative teamwork skills, facilitating cohesive efforts within sales teams for collective success. Demonstrate resilience and perseverance in the face of challenges, maintaining motivation and composure in dynamic sales environments. Adapt to changes in market conditions and customer needs, staying agile and responsive to evolving sales landscapes. Develop polished written communication skills for creating impactful proposals, emails, and other sales materials. Understand and apply principles of effective pricing strategies, ensuring competitive yet profitable positioning in the market. Cultivate expertise in solution-based selling, tailoring offerings to address specific customer challenges and goals. Demonstrate cultural sensitivity in international sales, adapting sales approaches to diverse cultural contexts. Apply techniques for objection prevention through proactive and strategic communication, anticipating and addressing concerns before they arise. Master the art of crafting and delivering compelling sales pitches, captivating audiences with persuasive narratives. Embrace the use of storytelling in sales presentations, creating memorable and relatable narratives to reinforce key messages. Exhibit proficiency in relationship-based selling, leveraging genuine connections for sustained customer loyalty. Develop and maintain accurate and insightful sales reports, utilising data for continuous improvement and informed decision-making. Recognise the critical role of networking in sales, expanding professional connections for enhanced opportunities. Refine skills in handling difficult customers and resolving complaints, ensuring customer satisfaction even in challenging situations. Utilise persuasive writing techniques in sales materials, creating compelling content that resonates with target audiences. Understand the impact of social and cultural factors on sales, adapting approaches to align with societal norms and expectations. Implement advanced negotiation and deal-closing techniques, ensuring mutually beneficial agreements for all parties involved. Apply basic financial analysis skills for sales forecasting, incorporating financial insights into strategic planning. Understand and apply the principles of value-based selling, aligning product or service offerings with customer values and priorities. Develop skills in objection prevention through effective communication, creating a positive and proactive sales environment. Proficiently navigate various online sales platforms and marketplaces, capitalising on digital channels for increased sales opportunities. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Develop proficiency in strategic account planning, ensuring a comprehensive and tailored approach to key accounts. Create and deliver compelling product demonstrations, showcasing features and benefits in a memorable and persuasive manner. Apply effective strategies for handling customer feedback, using feedback as a tool for continuous improvement. Understand the importance of brand loyalty in sales, implementing strategies to foster and reinforce customer loyalty. Develop skills in handling sales objections gracefully, turning objections into opportunities for further engagement. Demonstrate proficiency in using social media for sales outreach, harnessing the power of digital platforms for enhanced visibility. Apply effective strategies for handling and closing complex sales, navigating intricate sales processes with finesse. Master the use of analytics for optimizing sales strategies, leveraging data for data-driven decision-making. Understand the principles of value proposition development, crafting compelling value propositions that resonate with target customers. Develop skills in creating and maintaining a sales pipeline, ensuring a steady flow of opportunities for sustained growth. Apply effective strategies for handling customer objections and concerns, addressing customer hesitations with confidence. Demonstrate adaptability in changing sales environments, adjusting strategies to align with evolving market dynamics. Develop skills in identifying and qualifying sales leads, ensuring that efforts are focused on high-potential opportunities. Master the use of CRM data for targeted marketing, leveraging customer data for personalised and effective marketing strategies. Understand the principles of consultative selling, fostering collaborative and value-driven interactions with clients. Apply techniques for managing and resolving customer disputes, ensuring a positive and constructive resolution. Understand the legal and ethical considerations in sales, ensuring compliance and ethical conduct in all transactions. Master the use of storytelling in sales presentations, creating narratives that resonate and connect with customers. Implement effective strategies for upselling and cross-selling, increasing revenue through additional product or service offerings. Develop skills in creating persuasive sales proposals, compelling clients to take desired actions. Understand the principles of relationship marketing, prioritising long-term relationships over transactional interactions. Demonstrate proficiency in using social proof in sales, leveraging testimonials and endorsements for increased credibility. Master the art of objection-handling in sales negotiations, addressing objections with confidence and expertise. Apply effective strategies for upselling and cross-selling, expanding revenue streams through complementary offerings. Develop skills in managing and resolving customer disputes, ensuring customer satisfaction and loyalty. Understand the impact of cultural diversity on sales, adapting sales approaches to different cultural contexts. Learn effective ways to build credibility with clients, establishing trust as a foundation for successful sales relationships. Master the use of analytics for optimizing sales performance, leveraging data-driven insights for continuous improvement. Demonstrate proficiency in creating personalised sales strategies, tailoring approaches to individual client needs and preferences. Develop skills in creating persuasive sales proposals, compelling clients to take desired actions. Understand the principles of solution-focused selling, offering tailored solutions to meet specific customer needs. Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Sales & Marketing bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Sales & Marketing Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Course Overview Communication is a crucial life skill that can open doors to many opportunities in our personal and professional lives. It is essential for conducting business, forming personal relationships and expressing ourselves.  In this Winning Communication Skills for Telephone, Conference Calls course, you will explore the secrets to effective communication. It will teach you techniques, tips and strategies that will help you to become an excellent communicator, as well as teach you best practices for talking with clients, and on the phone. You will learn the art of listening, body language etiquette in the workplace, and much more. It will equip you with the communication skills to get your message across clearly, negotiate deals, resolve conflict, and form strong personal and professional relationships. Learn the art of effective communication and enrol in this best-selling course today. This best selling Winning Communication Skills for Telephone, Conference Calls has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Winning Communication Skills for Telephone, Conference Calls is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Winning Communication Skills for Telephone, Conference Calls is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Winning Communication Skills for Telephone, Conference Calls is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Winning Communication Skills for Telephone, Conference Calls, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Winning Communication Skills for Telephone, Conference Calls will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Winning Communication Skills for Telephone, Conference Calls to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

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