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The Joinery CAD Designer Course is an expertly crafted programme designed to introduce learners to the essential principles and techniques of computer-aided design within the joinery sector. This course guides students through the fundamental concepts of CAD, starting with the basics of 2D and 3D shapes, progressing through geometry, modelling, and assembly design. Alongside these foundational elements, the course offers introductions to industry-standard software including AutoCAD, T-Flex CAD, SolidWorks, and FreeCAD, equipping learners with a broad understanding of the tools shaping modern joinery design. Ideal for those interested in a career as a CAD designer in the United Kingdom, this course presents a clear pathway into the sector by highlighting key aspects of the profession and relevant design practices. Each module is tailored to build confidence in digital design techniques, with a focus on creating accurate and detailed models suitable for various joinery projects. Whether you are a newcomer or seeking to expand your digital design knowledge, this course offers a focused and accessible learning journey to develop your CAD capabilities in joinery design. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to CAD Design Module 02: CAD Designer Career in the United Kingdom Module 03: Basics for CAD Design - Part 1 Module 04: Basics for CAD Design - Part 2 Module 05: 2D Shape in CAD Module 06: 3D Shape in CAD Module 07: Geometry and Modelling Module 08: Assemblies in CAD Design Module 09: Extrusion and Rotations Module 10: Blending Operations in CAD Module 11: Grids and Regular Polygons Module 12: Parameters in Civil Drawings Module 13: Introduction to AutoCAD Module 14: Introduction to T-Flex CAD Module 15: Introduction to SolidWorks Module 16: Introduction to FreeCAD Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Joinery CAD Designer training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Joinery CAD Designer training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Course Overview Are you considering becoming an Airbnb Experiences host? Airbnb Experiences are one-of-a-kind activities, tours and events, that are hosted by local people. They are a great way to promote your local area while earning an extra income. The Airbnb Online Course is a complete guide to hosting Airbnb experiences. Through this course, you will explore the different types of Airbnb Experiences in detail. It will teach you how to get set up as a host, from creating a unique hosting profile, experience location and overview, to inputting information about you, and uploading high quality photos of guests. Learn how you can make easy money hosting Airbnb Experiences, and get started right away, by enrolling today. This best selling Airbnb Online Course has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Airbnb Online Course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Airbnb Online Course is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Airbnb Online Course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Airbnb Online Course, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Airbnb Online Course will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Airbnb Online Course to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Learn how to identify new opportunities and gain competitive advantages in any marketplace by taking this course on Entrepreneurship & Innovation. Any business sector that does not embrace innovation and the dynamism of entrepreneurs is doomed to stagnation and mediocrity. With this innovative training, you will be shown how best to deal with consumer expectations and environmental problems in imaginative ways. This Entrepreneurship tutorial covers all concepts, theories, and tools that will assist you in making a new for yourself in your chosen field. You will be given complete and expert guidance in working creativity and networking start-ups, as well as a masterclass in succession planning and exit strategies. This is the full learning package for those business people who want to work smarter and more successfully. This best selling Entrepreneurship & Innovation has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Entrepreneurship & Innovation is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Entrepreneurship & Innovation is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Entrepreneurship & Innovation is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Entrepreneurship & Innovation, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Entrepreneurship & Innovation will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Entrepreneurship & Innovation to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Master the exclusive invite-only social media platform that's paving the way for voice chat rooms. Clubhouse is one of the hottest social media developments right now, with giant tech entrepreneurs such as Elon Musk and Mark Zuckerburg showing their support. In this Clubhouse Audio Chat App Level 3 course, we will explore this exclusive, audio-based networking app in detail. You will learn how to become an influencer, generate leads, and boost your career through exclusive networking features. Through this complete Clubhouse masterclass, you will learn everything you need to know about audio feeds and audio rooms, with step-by-step guidance. This best selling Clubhouse Audio Chat App Level 3 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Clubhouse Audio Chat App Level 3 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Clubhouse Audio Chat App Level 3 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Clubhouse Audio Chat App Level 3 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Clubhouse Audio Chat App Level 3, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Clubhouse Audio Chat App Level 3 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Clubhouse Audio Chat App Level 3 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

The Reproduction in Flowering Plants Masterclass is ideal for gardening enthusiasts and aspiring Horticulturists. It will teach you everything you need to know about sexual reproduction in angiosperms - the largest and most diverse group within the plant kingdom.  You will start by exploring the anatomy of the male and female parts of a plant, covering key topics such as cross pollination, double fertilisation, fruit development and pollen ontogeny. It will also teach you all all about the 3 stages of sexual reproduction in flowering plants - pre-fertilisation, fertilisation and fertilisation. This course is designed to provide you with an in-depth knowledge of plant reproduction and its concepts, taking you on a fascinating journey led by one of our expert instructors. Packed with illustrations and animations, it is the perfect audiovisual learning experience. This best selling Reproduction in Flowering Plants Masterclass has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Reproduction in Flowering Plants Masterclass is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Reproduction in Flowering Plants Masterclass is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Reproduction in Flowering Plants Masterclass is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Reproduction in Flowering Plants Masterclass, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Reproduction in Flowering Plants Masterclass will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Reproduction in Flowering Plants Masterclass to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Scalping is a type of trading style used in Forex trading that concerns buying and selling currency pairs, and holding them for a specific amount of time to make a profit. Scalping is one of the most popular forms of trading, as it allows you to make large profits in a short space of time. In this Forex Scalping Strategy, you will learn all the tricks and secrets of Forex scalping, introducing expert trading strategies that will help you to make smarter financial decisions. This complete training course will teach you step-by-step what mistakes to avoid and how to create the perfect Forex Scalping Strategy, to start making huge profits and become a master trader in no time. Enrol today and learn the art of Forex scalping from the experts! This best selling Forex Scalping Strategy has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Forex Scalping Strategy is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Forex Scalping Strategy is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Forex Scalping Strategy is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Forex Scalping Strategy, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Forex Scalping Strategy will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Forex Scalping Strategy to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Introducing the "Event Management, Wedding Planning and Hospitality Management" bundle, your gateway to mastering the theoretical intricacies of these dynamic domains. This comprehensive suite offers three QLS-endorsed courses in Event Management - Party Planner, Wedding Planner, and Hospitality & Restaurant Management, each offering in-depth theoretical knowledge and the prestige of hardcopy certificates upon completion. But the learning journey doesn't stop there! Further enhance your understanding of the sector with five additional CPD QS-accredited courses. These complement your knowledge in Event Management, Wedding Planning, and Hospitality Management, offering a well-rounded theoretical understanding. Key Features of the Event Management, Wedding Planning and Hospitality Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Event Management, Wedding Planning and Hospitality Management bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Event Management - Party Planner QLS Course 02: Wedding Planner QLS Course 03: Hospitality & Restaurant Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Hospitality Management Course 02: Concierge Course 03: Catering - Catering Management Course 04: HACCP Training Course 05: Office Admin & Receptionist - Level 7 In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Event Management, Wedding Planning and Hospitality Management courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. With the "Event Management, Wedding Planning, and Hospitality Management" bundle, dive into the world of Event Management, explore the intricacies of Wedding Planning and gain a holistic view of Hospitality Management. Take the first step in mastering these domains today! Learning Outcomes: Master the art and science of Event Management. Understand the intricate details of Wedding Planning. Gain theoretical knowledge of Hospitality & Restaurant Management. Learn about various aspects of Hospitality Management. Understand the role of Concierge in hospitality settings. Dive into the world of Catering Management. Get to grips with HACCP Training and Office Admin & Receptionist roles. The "Event Management, Wedding Planning, and Hospitality Management" bundle combines eight carefully curated courses into a powerhouse of knowledge. This blend of three QLS-endorsed courses and five CPD QS-accredited courses provides a comprehensive theoretical base in event management, wedding planning, and hospitality management. Enhance your understanding of these sectors with our well-structured and informative bundle, paving the way for countless opportunities in the industry. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in learning more about Event Management. Aspiring professionals looking to enter the field of Wedding Planning. Individuals keen to develop a theoretical understanding of Hospitality Management. People interested in enhancing their knowledge across multiple related domains. Career path Event Manager - £25,000 - £45,000 per year. Wedding Planner - £20,000 - £40,000 per year. Hospitality & Restaurant Manager - £22,000 - £50,000 per year. Concierge - £15,000 - £30,000 per year. Catering Manager - £20,000 - £45,000 per year. Office Admin & Receptionist - £16,000 - £30,000 per year. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Step into the future with our 'Cyber Security Law & Ethical Hacking' bundle. This comprehensive package includes three QLS-endorsed courses: 'Cyber Security Advanced Training', 'Cyber Security Law Online Course', and 'Cyber Security & Ethical Hacking To The Next Level'. Each course comes with a hardcopy certificate, offering you recognised credentials in this vital field. This bundle is further enriched by five CPD QS accredited courses: 'Cyber Intelligence Officer', 'Cyber Security Incident Handling and Incident Response', 'Linux Security and Hardening', 'Cyber Security Awareness Training', and 'Computer Networks Security from Scratch to Advanced'. Key Features of the Cyber Security Law & Ethical hacking- 3 QLS Course Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Cyber Security Law & Ethical hacking- 3 QLS Course bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Cyber Intelligence Officer QLS Course 02: Cyber Security Incident Handling and Incident Response QLS Course 03: Linux Security and Hardening 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Cyber Intelligence Officer Course 02: Cyber Security Incident Handling and Incident Response Course 03: Linux Security and Hardening Course 04: Cyber Security Awareness Training Course 05: Computer Networks Security from Scratch to Advanced In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Cyber Security Law & Ethical hacking- 3 QLS Course courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Secure your career in the cyber realm by mastering the legal landscape, advanced protection techniques, and ethical hacking principles through this immersive learning experience. Learning Outcomes: Grasp advanced cyber security concepts and strategies. Gain a comprehensive understanding of Cyber Security Law. Learn and apply ethical hacking principles. Become proficient in cyber intelligence and incident response. Understand Linux security and hardening techniques. Enhance awareness of cyber security threats and countermeasures. Learn about computer network security from scratch to advanced. The 'Cyber Security Law & Ethical Hacking' bundle delivers an extensive theoretical foundation in critical areas of cyber security. With the three QLS-endorsed courses, you'll delve into advanced cyber security practices, the legal framework surrounding cyber security, and ethical hacking principles. The five additional CPD QS accredited courses cover a broad spectrum of vital cyber security topics, from intelligence and incident response, to Linux security and cyber security awareness. This knowledge allows you to understand and navigate the increasingly complex digital security landscape and protect vital information and systems. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring professionals in the field of cyber security. Law students interested in specialising in cyber security law. IT professionals aiming to broaden their skill set with cyber security knowledge. Anyone interested in understanding the foundations of ethical hacking. Career path Cyber Security Analyst: Implement security measures to protect systems (£26,000 - £60,000). Cyber Security Lawyer: Advise on legal aspects of cyber threats (£40,000 - £80,000). Ethical Hacker: Identify vulnerabilities in systems using hacking techniques (£30,000 - £70,000). Cyber Intelligence Officer: Monitor and analyse cyber threats (£35,000 - £65,000). Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Embark on your journey with our comprehensive QLS Endorsed Payroll, Pension, and Tax Accounting Bundle! This course bundle, which includes eight enlightening courses, is your gateway to mastering the theoretical concepts of HR, Payroll, PAYE, TAX, Pension, and Tax Accounting. Three of these courses are QLS-endorsed and delve deep into HR, Payroll, PAYE, TAX, Pension, and Tax Accounting. Upon successful completion, you'll be rewarded with a hardcopy certificate as proof of your newfound knowledge. The bundle also comprises five CPD QS accredited courses, which focus on Accountancy, Sage 50 Payroll for Beginners, Advanced Tax Accounting, Xero Accounting and Bookkeeping Online, and Sage 50 Accounts. This bundle is a treasure trove of theoretical knowledge in payroll, pension, and tax accounting. So, why wait? Empower yourself with this QLS endorsed bundle today! Key Features of the QLS Endorsed Payroll, Pension and Tax Accounting Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our QLS Endorsed Payroll, Pension and Tax Accounting bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: HR, Payroll, PAYE, TAX QLS Course 02: Pension QLS Course 03: Tax Accounting 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Accountancy Course 02: Sage 50 Payroll for Beginners Course 03: Advanced Tax Accounting Course 04: Xero Accounting and Bookkeeping Online Course 05: Sage 50 Accounts In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our QLS Endorsed Payroll, Pension and Tax Accounting courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the QLS Endorsed Payroll, Pension and Tax Accounting Bundle: Acquire a comprehensive understanding of HR, Payroll, PAYE, and TAX. Learn the intricacies of Pension and Tax Accounting. Gain knowledge about the basics of Accountancy. Understand Sage 50 Payroll and how it's used in businesses. Explore the advanced concepts of Tax Accounting. Discover the benefits and functionalities of Xero Accounting and Bookkeeping Online. Learn how to navigate and utilise Sage 50 Accounts. The QLS Endorsed Payroll, Pension, and Tax Accounting Bundle is a meticulously curated program designed for individuals looking to gain a solid theoretical understanding of payroll, pension, and tax accounting. This bundle provides an in-depth exploration of HR, Payroll, PAYE, TAX, Pension, and Tax Accounting, alongside additional insights into accountancy, Sage 50 payroll and accounts, Xero accounting and bookkeeping, and advanced tax accounting. This all-encompassing package of knowledge is an excellent choice for anyone keen to expand their knowledge horizon in these subjects. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in gaining theoretical knowledge in payroll, pension, and tax accounting. Professionals in HR, payroll, or taxation looking to further their knowledge. Aspiring accountants and bookkeepers. Anyone interested in using accounting software like Sage 50 and Xero. Career path Payroll Administrator: Salary Range - £18,000 - £30,000 Pension Specialist: Salary Range - £25,000 - £50,000 Tax Accountant: Salary Range - £25,000 - £55,000 HR and Payroll Manager: Salary Range - £30,000 - £60,000 Xero Certified Advisor: Salary Range - £22,000 - £40,000 Sage 50 Accounts Manager: Salary Range - £22,000 - £45,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Register on the Call Centre Based Customer Service today and build the experience, skills and knowledge you need to enhance your development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Call Centre Based Customer Service is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a lesson to prove your newly-acquired knowledge. Course Content Module 01: Introduction to Customer Service Introduction to Customer Service 00:25:00 Module 02: What's Different about Good Customer Service? What's Different about Good Customer Service? 00:14:00 Module 03: Customer Relationship Management Customer Relationship Management 00:44:00 Module 04: Customer Service Communication Strategies Customer Service Communication Strategies 00:26:00 Module 05: Aspects of Phone Etiquette Aspects of Phone Etiquette 00:33:00 Module 06: Building Rapport Over the Phone Building Rapport Over the Phone 00:26:00 Module 07: Inbound and Outbound Calls Inbound and Outbound Calls 00:18:00 Module 08: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:30:00 Module 09: Managing Interoffice Calls and Voicemail Managing Interoffice Calls and Voicemail 00:12:00 Module 10: Problem Solving over the Phone Problem Solving over the Phone 01:06:00 Module 11: Intra Organisation Dealings Intra Organisation Dealings 00:37:00 Module 12: Measuring Customer Service Measuring Customer Service 00:14:00 Assignment Assignment - Call Centre Based Customer Service 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.