This highly practical course is unusual because it considers emotional intelligence as a fundamental part of selling. The course doesn't cover prospecting and ways to get a sales appointment, these require the use of emotional intelligence in other ways! The course covers the way that you engage with customers before, during and after a sales meeting through the application of emotional intelligence to make authentic decisions and build quality relationships. The course provides a step-by-step approach to applying emotional intelligence principles to your sales process focusing on working with the emotions of your customer and how these influence their social interactions.
Thermal inspections of PV arrays specifically can safely provide fast and accurate information regarding system health. We will present the fundamental theories and considerations for proper thermal camera use including the various applications in solar operations and maintenance (O&M) and how to read test images. We will also review several IR cameras that are commercially available and commonly used in PV inspections. Drones are another tool whose use in PV installation and inspection has increased in recent years. We will discuss the fundamentals of drones and discuss considerations when selecting a drone for commercial use. Drones can be used in a variety of applications: to obtain site information pre-sale; site or system mapping; during and after installation to determine progress; and finally to perform aerial thermographic inspections. Examples of the latter will be looked at and assessed in this course. We will introduce licensure requirements as well as common models of drones - and price points - that are commercially available which can be used in PV applications.
This course takes you through the concepts of containers and Kubernetes in a practical way. You will learn how to create, ship, run, and manage containerized web applications on local premises as well as on the cloud.
After completing this course, participants will be able to: Contrast the difference between types of Electric Vehicles (EV) including Hybrid Electric Vehicles (HEV), Plug-in Hybrid Electric Vehicles (PHEV) and Battery Electric Vehicles (BEV). Describe the various commercial and industrial EV in the marketplace and their charging equipment requirements. Demonstrate awareness of the various terminologies used throughout the EV industry to describe equipment supplying energy to charge EV. Describe the difference between AC Electric Vehicle Supply Equipment (EVSE), DC charging equipment, and wireless EV charging. Explain the benefits of conducting a site assessment and what should be considered when installing Electric Vehicle Charging Equipment (EVCE). Demonstrate an awareness of specific utility and municipal requirements for the installation of EVCE.