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Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want Why Facility Management Training Course right for you? Whether you are self-taught or you want to fill in the gaps for better efficiency and productivity, this facility management course will set you up with a solid foundation to become a confident facilitator and develop more advanced skills. This comprehensive facility management course is the perfect way to kickstart your career in the field of facility management. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry experts, to enable you to learn quickly and efficiently and at your own pace and convenience. Facility Management Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction What is a Facility What is a Facility What is Facility Management What is Facility Management Why Facility Management Why Facility Management Function of Facility Management Function of Facility Management Principles of Facility Management Principles of Facility Management Triangle of Ps Triangle of Ps Key Facility Management Services Key Facility Management Services Role of a Facility Manager Role of a Facility Manager Types of Functions in FM Types of Functions in FM Models of Facility Management Models of Facility Management Who should take this course? This comprehensive facility management course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of facility management. Entry Requirements There are no academic entry requirements for this facility management course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

<< Level 2 Safeguarding Children Training >> Do you want to start a career in Safeguarding Children? Are you interested in learning the skills and knowledge needed for this role but do not know where to start? To expand your professional career, enrol in this Level 2 Safeguarding Children Course right now. This Level 2 Safeguarding Children Training Course is designed to increase your understanding of typical child safeguarding issues so that you can help prevent them as much as possible and provide appropriate support to children who have been exposed to a safeguarding scenario. Enrol in our Level 2 Safeguarding Children course today and gain the experience, skills, and knowledge you need to advance your professional development. The course will provide you with the skills you need to land your dream job. Why Choose Level 2 Safeguarding Children Course from Us Self-paced course, access available from anywhere. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 2 Safeguarding Children Course. ***Courses are included in this Bundle Course 01: Level 2 Safeguarding Children Training Course 02: ADHD Awareness Course 03: EYFS Teaching Diploma [ Note: Free PDF certificate as soon as completing the Level 2 Safeguarding Children Training course ] << Level 2 Safeguarding Children Training >> Course curriculum Module 01: Basic Knowledge of Children Safeguarding Module 02: Children and The Law Module 03: Legislation and Policies That Surround Safeguarding Children Module 04: Child Abuse & Its Types Module 05:Responding to Disclosure Module 06: The Role of Health and Other Professionals Assessment Method After completing each module of the Level 2 Safeguarding Children Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Safeguarding Children Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? << Level 2 Safeguarding Children Training >> This Level 2 Safeguarding Children Training course is highly recommended for Teacher, Nursing staff, Childminders etc. . Requirements << Level 2 Safeguarding Children Training >> There are no specific requirements for Level 2 Safeguarding Children Training course because it does not require any advanced knowledge or skills. Career path << Level 2 Safeguarding Children Training >> For individuals looking to advance their careers or become professionals, the Safeguarding Children course is the best option. Certificates Certificate of completion Digital certificate - Included

Highlights of the Sports First Aid Training Course Course Type: Online Learning Duration: 4 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain a comprehensive knowledge of sports first aid Understand the core competencies and principles of sports first aid Explore the various areas of sports first aid Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert sports coach or sports trainer Sports First Aid Training Course Master the skills you need to propel your career forward in sports first aid. This Sports First Aid Training Course will equip you with the essential knowledge and skillset that will make you a confident sports coach or sports trainer and take your career to the next level. This comprehensive first aid course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this first aid course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive sports first aid course will teach you the theory of effective sports first aid practice and equip you with the essential skills, confidence and competence to assist you in the sports first aid industry. You'll gain a solid understanding of the core competencies required to drive a successful career in sports first aid. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for sports coach or sports trainer or for people who are aspiring to specialize insports first aid. Enroll in this Sports First Aid Training Course today and take the next step towards your personal and professional goals. Earn industry-recognized credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive sports first aid course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this sports first aid can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This first aid course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Join our Workplace First Aid Training Online and learn the basic principles of first aid, including how to assess and treat injuries, manage bleeding, perform CPR, and use an automated external defibrillator (AED). By completing this training program, employees will be better equipped to respond to medical emergencies in the workplace and help ensure their and their colleagues' safety. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 1: What is Sports First Aid Module 1: What is Sports First Aid 00:14:00 Module 2: Common Injuries Module 2: Common Injuries 00:18:00 Module 3: Severe Injuries Module 3: Severe Injuries 00:20:00 Module 4: Injuries During Outdoor Activities Module 4: Injuries During Outdoor Activities 00:16:00 Module 5: First Aid For Water Sports Module 5: First Aid For Water Sports 00:18:00 Module 6: First Aid Priorities Module 6: First Aid Priorities 00:14:00 Module 7: Injury Evaluation Module 7: Injury Evaluation 00:17:00 Module 8: Injury Management Module 8: Injury Management 00:10:00 Module 9: Sports Injury Prevention Module 9: Sports Injury Prevention 00:17:00 Module 10: Conclusion Module 10: Conclusion 00:15:00 Final Assessment Assessment - Sports First Aid Diploma 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Step into effective leadership with the Team Leader Online Training course. Uncover the core principles of team dynamics, management, and leadership. From building high-performance teams to managing conflicts and virtual teams, this comprehensive course equips aspiring and existing team leaders with the skills to lead with confidence. Learning Outcomes: Define the essence of a team and its pivotal role in achieving organizational objectives. Grasp the nuances between management and leadership and their implications in team dynamics. Master the art of constructing high-performing teams, fostering collaboration and productivity. Harness motivational strategies to inspire team members and enhance overall engagement. Develop talent management skills, ensuring optimal team composition and skill alignment. Cultivate stress management and mental health awareness for a resilient and thriving team. Implement succession planning to ensure seamless leadership continuity. Enhance communication, negotiation, and conflict resolution skills for effective team leadership. Why buy this Team Leader Online Training Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Team Leader Online Training Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Team Leader Online Training Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring Team Leaders and Supervisors. Current Team Leaders Seeking Skill Augmentation. Professionals Transitioning into Leadership Roles. Individuals Keen on Developing Proficiency in Team Management. Prerequisites This Team Leader Online Training Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Team Leader/Supervisor - $50,000 to $80,000/year. Operations Manager - $60,000 to $100,000/year. Project Manager - $70,000 to $120,000/year. Leadership Development Coach - $60,000 to $100,000/year. Human Resources Manager - $70,000 to $110,000/year. Course Curriculum Module 01: Defining Team Defining Team 00:28:00 Module 02: Understanding Management and Leadership Understanding Management and Leadership 00:39:00 Module 03: Building High Performing Teams Building High Performing Teams 00:28:00 Module 04: Motivating Team Members Motivating Team Members 00:37:00 Module 05: Talent Management Talent Management 00:39:00 Module 06: Stress Management and Mental Health Stress Management and Mental Health 00:23:00 Module 07: Succession Planning Succession Planning 00:31:00 Module 08: Communication Skills Communication Skills 00:42:00 Module 09: Negotiation Techniques Negotiation Techniques 00:19:00 Module 10: Managing Change Managing Change 00:21:00 Module 11: Managing Time Managing Time 00:28:00 Module 12: Managing Conflict Managing Conflict 00:31:00 Module 13: Risk Management Process Risk Management Process 00:14:00 Module 14: Managing Virtual Teams Managing Virtual Teams 00:17:00 Assignment Assignment - Team Leader Online Training Course FREE 00:00:00

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want In this course, you will learn the specialised techniques and procedures for preparing customised medications in a non-sterile environment. You will be empowered with comprehensive knowledge of compounding rules, equipment usage and quality control measures to ensure precise and safe medication preparation. This course at a glance Accredited by CPD UK Learn what is compounding in two parts Understand pharmacy compounding such as nonsterile preparations, sterile preparations, and hazardous drug handling in healthcare settings Know what is non-sterile compounding elements such as mortars and pestles, electronic balance, paper weigh boats and graduates Learn how to measure solid substances, liquid substances, and reconstitute using a reconstitube Understand what is repackaging and unit dosings such as blister packaging, unit dosing tablets/capsules, or unit dosing liquid dosage forms Know what is compounding pharmacy math such as weighs conversions, dosage calculation, percentage, etc. Why Non-Sterile Compounding Training Course right for you? This interactive online course is beneficial for those who want deep knowledge in pharmacy compounding and different pharmacy settings. You will learn non-sterile compounding components such as laboratory tools, supplies, devices, and equipment. In addition, this course will equip you with knowledge in non-sterile compounding measurements such as measuring solid substances, liquid substances, or measuring liquid and reconstitution using a graduated cylinder. Finally, this extensive course will help you understand dosage forms such as tablets, capsules, solids and powders, solutions and powders, and much more. By the end of the course, you will have a solid understanding of compounding, pharmacy compounding, non-sterile compounding, measurements, dosage forms, repackaging and unit dosing. Non-Sterile Compounding Training Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   Course Curriculum Introduction to Compounding Compounding Defined Part 1 Compounding Defined Part 2 Non-Sterile Compounding: Laboratory Tools, Supplies, Devices, and Equipment Mortars and Pestles Electronic Balance Paper Weigh Boats: How to Make a Simple Paper Weigh Boat Graduates Non-Sterile Compounding: Measurements Measuring Solid Substances Measuring Liquid Substances Measuring Liquid and Reconstitution Using a Graduated Cylinder Reconstituting Using a Reconstitube Non-Sterile Compounding: Dosage Forms Tablets Capsules Capsule Making Demo Use of Gloves in Capsule Making Solids and Powders Solutions and Suspensions Lotions, Creams, and Ointments Using the Spatulation (Flip 'n Fold) Method Who should take this course? This comprehensive Non-Sterile Compounding Training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of non-sterile compounding. Entry Requirements There are no academic entry requirements for this Non-Sterile Compounding Training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This non-sterile compounding training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want Why Crochet Floral Wreath Training Course right for you? Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Crochet Floral Wreath Training course will set you up with a solid foundation to become a confident crochet expert and develop more advanced skills. This comprehensive course is the perfect way to kickstart your career in the field of crochet. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Crochet Floral Wreath Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Let`s Prepare! Introduction Materials and Tools What Will We Crochet Flowers, Pistils and Leaves Puff Flower - How to Crochet Puff Flower - Pattern Reading Hibiscus Flower - How to Crochet Hibiscus Flower - Pattern Reading Irish Lace Rose - How to Crochet Irish Lace Rose - Pattern Reading Corkscrew Spiral - How to Crochet Corkscrew Spiral - Pattern Reading Irish Lace Button or Pistil - How to Make Irish Lace Leaf - How to Crochet Irish Lace Leaf - Pattern Reading Assembling the Wreath Wreath Base Assembling Thank You! Who should take this course? This comprehensive course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of crochet. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Course Overview Learn the secrets to successful telephone customer service and kickstart your career as Call Centre Representative, with this video-guided training course. This Online Call Centre Training Course is designed to provide learners with the skills they'll need to speak like a star, handle difficult customers, train employees, and carry out other essential call centre duties. Through case studies and video lessons, you will learn how to improve your telephone etiquette, with tips and techniques for handling complaints, leaving voicemail messages, and managing inbound/outbound calls. You'll also learn some useful strategies for minimising phone distractions to maintain a high standard of customer service at all times. By the end of this course, you will have an excellent understanding of the principles of proper phone language, as well as the skills to maintain high customer satisfaction by developing proper phone etiquette. Take your telephone customer service skills to the next level and improve your performance to earn regular bonuses! What You Will Learn This Call Centre Training Course is designed to teach learners the essential skills required to succeed in a telephone customer service role. It covers the fundamentals of telephone etiquette, staff training methods, industry best practice, and much more. How to Speak Like a Star How to Handle Rude or Angry Callers An Introduction to Basic Telephone Etiquette Skills Required to Work in a Professional Call Centre Providing Excellent Telephone Customer Service Goal Setting and Benchmarking Closing techniques and Wrapping Up How to Handle Voicemail Messages Methods of Training Employees Ways to Eliminate phone Distractions Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Description: Diversity training enable trainers to enhance communications, understanding, and to educate employees and supervisors to support the wealth of talent, ideas, and skills within our workplace, in this Equality and Diversity Training Course trainers can help the various needs, background, and strengths to come together in a respectful way. In this course you will learn what is diversity and its related terms mean, how to develop a management style to encourage diversity. You will be able to identify stereotypes and all the related stuffs you need to know about diversity training. So, why waiting just join us to get some more knowledge. Learning Outcomes: Narrate the issues associated with diversity as well as the terms associated with it Decode the way the changes of the world have influenced you and the outlook you have got Recognise the most recognisable traits of your character Apply the terms that assume politically accurate as well as averting the those that are contradictory Execute the four pillars of diversity Learn how to overcome the difficulties connected with diversity Apply a method to handle unacceptable behaviour Improvise a management feature with a view to inspiring diversity Take steps if you or one of your employees feels discriminated against Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Equality and Diversity Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Equality and Diversity Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 How Does Diversity Affect Me? 00:15:00 Identifying Stereotypes 00:15:00 Wise Words 00:15:00 The Cornerstones of Diversity 00:15:00 How to Discourage Diversity 00:15:00 The STOP Technique 00:15:00 Managing for Diversity 00:15:00 Dealing with Discrimination 00:15:00 Mock Exam Mock Exam- Equality and Diversity Training Course 00:20:00 Final Exam Final Exam- Equality and Diversity Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you passionate about justice, equality, and the well-being of every individual? Do you want to make a meaningful impact in your community and beyond? Our Human Rights Training Course is designed for you. This comprehensive program provides essential knowledge and practical skills to understand, advocate for, and protect human rights on a global scale. Key Features: CPD Certified Developed by Specialist Lifetime Access The Human Rights Training Course teaches learners about the fundamental ideas of freedom and human rights. Participants will explore different types of freedom and understand how they apply to various aspects of life. The course also covers the classification of human rights, helping learners to distinguish between civil, political, economic, social, and cultural rights. Special focus is given to the rights of women and children, highlighting their unique challenges and protections. Additionally, learners will gain knowledge about major international organizations dedicated to protecting and promoting human rights worldwide. By the end of the course, participants will have a comprehensive understanding of human rights principles and the global efforts to uphold these rights. Course Curriculum Module 01: Basic Concept of Freedom and Human Rights Module 02: Various Aspects of Freedom Module 03: Classification of Human Rights Module 04: Women's and Children's Rights Module 05: Various International Human Rights Organisations Learning Outcomes Understand basic concepts of freedom and human rights comprehensively. Analyse various aspects and dimensions of personal and societal freedom. Classify different types of human rights and their significance. Recognise and advocate for women's and children's rights effectively. Identify key international human rights organisations and their roles. Evaluate the impact of human rights organisations on global policies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Advocates for global human rights awareness. Individuals interested in social justice causes. Students studying international relations. NGO workers focusing on human rights. Community leaders promoting equal rights. Career path Human Rights Advocate Social Justice Researcher NGO Coordinator International Relations Specialist Policy Advisor Child Protection Officer Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access