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This course is a comprehensive program designed to provide an in-depth understanding of the complexities surrounding addiction and mental health issues, particularly in cases of dual diagnosis. This advanced course goes beyond the basics and equips you with specialised skills and knowledge to address Addiction & Mental Health problems. This Course At A Glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the effects of drugs on individuals Understand how human behaviour is associated with Addiction Know how addictions and mental health are co-related Demonstrate self-awareness and professionalism about addiction and mental health Know how to minimise harm Acquire knowledge about optimal health Demonstrate and understand how the brain works in such cases Acquire knowledge about neuropsychology Demonstrate the effective use of the trauma model Know how to use some key techniques to treat addiction Acquire knowledge about the brief and early intervention Understand how the tripod of support works Know how to support an individual suffering from addiction or poor mental health Addiction & Mental Health (Dual Diagnosis) Advanced Diploma Overview This Addictions and Mental Health Courses will equip you with the skills and knowledge you need to help and treat those who are struggling with addiction and mental illness. This course is ideal for both beginners and those who are presently employed as mental health support workers, clinicians, or counsellors. This course covers the essential components of addictions and mental health concerns, as well as promotion and prevention, harm minimisation, and social therapy techniques. You will acquire the required information, skills, and abilities that front-line professionals and supervisors need, to provide responsive and effective substance use disorder treatment and mental health services to persons while fostering empowerment, self-determination, and high quality of life. This course also discusses the trauma model, neuropsychology, as well as the effects of substance abuse on individuals. The rising global burden of alcohol and drug addiction is making headlines practically every day, wreaking havoc on communities' economies and social structures. In today's environment, a wide range of young people are being addicted to alcohol and drugs, thus having an increasing demand for coordinated care provided by specialists who are knowledgeable and skilled in treating addiction and supervising mental health. This Addictions and Mental Health Courses is the perfect way to kickstart one of the most challenging and rewarding careers in health care and provide assistance to reduce addiction and improve mental health. Upon successful completion of this course, you will gain expertise to help people overcome addiction in order to live a healthier life and also develop skills to effectively address mental health. Who should take this course? This Addictions and Mental Health Courses is primarily aimed at: Front-line counsellors Addition Counsellor Psychologist Crisis Counsellor Case Manager Housing Support Workers Mental Health Promotion Workers Occupational Therapists Personal Support Workers Students of Psychology Rehab support worker Mental Health Counsellor Anyone who works in a mental health care setting This course, on the other hand, is not restricted to a specific profession or field of study. It may also benefit a broader group of people who want to learn more about addiction and mental health in order to develop the ability to help restore the well-being of those suffering from addiction and poor mental health, and make a difference in the recovery process, thus generating a positive outlook of a new life. Who should take this course? There are no academic entry requirements for this Addictions and Mental Health Courses, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Addictions and Mental Health Courses assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum SAMHI Dual Diagnosis Intro Video SAMHI Dual Diagnosis Intro Video And Downloadable Worksheet / PowerPoint Slides Module 1 - Drugs and Effects Module 1 - Drugs and Effects: VIDEO PART 1 (Content Part 1 - 4) Module 1 - Drugs and Effects: VIDEO PART 2 (Content Part 5 - 6) Module 1 - Drugs and Effects: VIDEO PART 3 (Content Part 7 - 8) Module 1 - Drugs and Effects: VIDEO PART 4 (Content Part 9) Module 1 - Drugs and Effects: VIDEO PART 5 (Content Part 10) Module 1 - Drugs and Effects: VIDEO PART 6 (Content 10 - 12) Module 1 - Drugs and Effects: VIDEO PART 7 (Content Part 13) Module 1 - Drugs and Effects: VIDEO PART 8 (Content Part 14) Module 1 - Drugs and Effects: VIDEO PART 9 (Content Part 14) Module 1 - Drugs and Effects: VIDEO PART 10 (Content Part 15 - 18) Module 2 Addictions & Mental Health Module 2 Addictions & Mental Health: VIDEO PART 1 Content Part 1 - 2 Module 2 Addictions & Mental Health: VIDEO PART 2 Content Part 3 - 5 Module 2 Addictions & Mental Health: VIDEO PART 3 Content Part 6 - 7 Module 2 Addictions & Mental Health: VIDEO PART 4 Content Part Module 2 Addictions & Mental Health: VIDEO PART 5 Content Part Module 2 Addictions & Mental Health: VIDEO PART 6 Content Part Module 2 Addictions & Mental Health: VIDEO PART 7 Content Part Module 2 Addictions & Mental Health: VIDEO PART 8 Content Part Module 2 Addictions & Mental Health: VIDEO PART 9 Content Part Module 2 Addictions & Mental Health: VIDEO PART 10 Content Part Module 3 Harm Minimisation & Optimal Health Module 3 Harm Minimisation & Optimal Health VIDEO PART 1 Content Part Module 3 Harm Minimisation & Optimal Health VIDEO PART 2 Content Part Module 3 Harm Minimisation & Optimal Health VIDEO PART 3 Content Part Module 3 Harm Minimisation & Optimal Health VIDEO PART 4 Content Part Module 3 Harm Minimisation & Optimal Health VIDEO PART 5 Content Part Module 3 Harm Minimisation & Optimal Health VIDEO PART 1 Content Part 6 Module 3 Harm Minimisation & Optimal Health VIDEO PART 7 Content Part 7 Module 4 Brain Works - Neurophysiology Module 4 Brain Works - Neurophysiology Module 4 Brain Works - Neurophysiology VIDEO PART 1 Content Part Module 4 Brain Works - Neurophysiology VIDEO PART 2 Content Part Module 4 Brain Works - Neurophysiology VIDEO PART 3 Content Part Module 4 Brain Works - Neurophysiology VIDEO PART 4 Content Part Module 4 Brain Works - Neurophysiology VIDEO PART 5 Content Part Module 5 Trauma Model & Keys to Treatment Module 5 Trauma Model & Keys to Treatment Video Part 1 Content Part 1 - 2a - 2f Module 5 Trauma Model & Keys to Treatment Video Part 2 Content Part 2g Module 5 Trauma Model & Keys to Treatment Video Part 3 Content Part 2h - 2i Module 5 Trauma Model & Keys to Treatment Video Part 4 Content Part 3 Module 5 Trauma Model & Keys to Treatment Video Part 5 Content Part 4 Module 5 Trauma Model & Keys to Treatment Video Part 6 Content Part 5 - 7 Module 5 Trauma Model & Keys to Treatment Video Part 7 Content Part 8 Module 5 Trauma Model & Keys to Treatment Video Part 7 Content Partvideo Part 8 Module 5 Trauma Model & Keys to Treatment Video Part 9 Content Part 11 Module 5 Trauma Model & Keys to Treatment Video Part 10 Content Part 12 Module 6 Brief & Early Intervention and Tripod of Support Module 6 Brief & Early Intervention and Tripod of Support Video 1 Content Part 1 Module 6 Brief & Early Intervention and Tripod of Support Video 2 Content Part 2 Supplementary Resources Supplementary Resources - Addiction & Mental Health (Dual Diagnosis) Advanced Diploma Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Want to know how to hack a website and fix vulnerabilities in computer systems and networks? Are you a web administrator or developer who wants to secure your website? This Learn Website Hacking From Scratch is ideal for those who have little or no knowledge of website hacking, and want an introductory guide to this topic. In this website hacking and penetration testing course for beginners, you'll start with learning the basics of how to exploit and mitigate websites and web applications, moving on to more advanced techniques, where topics covered include bypassing security, accessing databases, SQL injection and cross-site scripting (XSS). You'll also familiarise with the Linux operating system and BeEf web browser attacking framework. On course completion, you'll have the practical skills and knowledge to exploit networks like an attacker. Enrol in this Learn Website Hacking From Scratch today and start hacking systems like the experts! What you'll learn Install hacking lab & needed software (works on Windows, OS X and Linux). Discover, exploit and mitigate a number of dangerous vulnerabilities. Use advanced techniques to discover and exploit these vulnerabilities. Bypass security measurements and escalate privileges. Intercept requests using a proxy. Hack all websites on same server. Bypass filters and client-side security Adopt SQL queries to discover and exploit SQL injections in secure pages Gain full control over target server using SQL injections Discover & exploit blind SQL injections Install Kali Linux - a penetration testing operating system Install windows & vulnerable operating systems as virtual machines for testing Learn linux commands and how to interact with the terminal Learn linux basics Understand how websites & web applications work Understand how browsers communicate with websites Gather sensitive information about websites Discover servers, technologies and services used on target website Discover emails and sensitive data associated with a specific website Find all subdomains associated with a website Discover unpublished directories and files associated with a target website Find all websites hosted on the same server as the target website Discover, exploit and fix file upload vulnerabilities Exploit advanced file upload vulnerabilities & gain full control over the target website Discover, exploit and fix code execution vulnerabilities Exploit advanced code execution vulnerabilities & gain full control over the target website Discover, exploit & fix local file inclusion vulnerabilities Exploit advanced local file inclusion vulnerabilities & gain full control over the target website Exploit advanced remote file inclusion vulnerabilities & gain full control over the target website Discover, fix, and exploit SQL injection vulnerabilities Bypass login forms and login as admin using SQL injections Writing SQL queries to find databases, tables and sensitive data such as usernames ad passwords using SQL injections Bypass filtering, and login as admin without password using SQL injections Bypass filtering and security measurements Read / Write files to the server using SQL injections Patch SQL injections quickly Learn the right way to write SQL queries to prevent SQL injections Discover basic & advanced reflected XSS vulnerabilities Discover basic & advanced stored XSS vulnerabilities Discover DOM-based XSS vulnerabilities How to use BeEF framwork Hook victims to BeEF using reflected, stored and DOM based XSS vulnerabilities Steal credentials from hooked victims Run javascript code on hooked victims Create an undetectable backdoor Hack into hooked computers and gain full control over them Fix XSS vulnerabilities & protect yourself from them as a user What do we mean by brute force & wordlist attacks Create a wordlist or a dictionary Launch a wordlist attack and guess admin's password Discover all of the above vulnerabilities automatically using a web proxy Run system commands on the target webserver Access the file system (navigate between directories, read/write files) Download, upload files Bypass security measurements Access all websites on the same webserver Connect to the database and execute SQL queries or download the whole database to the local machine Requirements Basic IT Skills No Linux, programming or hacking knowledge required. Computer with a minimum of 4GB ram/memory Operating System: Windows / OS X / Linux Who this course is for: Anybody who is interested in learning website & web application hacking / penetration testing Anybody who wants to learn how hackers hack websites Anybody who wants to learn how to secure websites & web applications from hacker Web developers so they can create secure web application & secure their existing ones Web admins so they can secure their websites Course Introduction Course Introduction FREE 00:02:00 Preparation - Creating a Penetration Testing Lab Lab Overview & Needed Software 00:08:00 Installing Kali 2019 As a Virtual Machine Using a Ready Image 00:10:00 Installing Kali 2019 As a Virtual Machine 00:10:00 Installing Metasploitable As a Virtual Machine 00:04:00 Preparation - Linux Basics Basic Overview of Kali Linux 00:05:00 The Linux Terminal & Basic Linux Commands 00:11:00 Configuring Metasploitable & Lab Network Settings 00:06:00 Website Basics What is a Website? 00:04:00 How To Hack a Website? 00:04:00 Information Gathering Gathering Information Using Whois Lookup 00:05:00 Discovering Technologies Used On The Website 00:06:00 Gathering Comprehensive DNS Information 00:10:00 Discovering Websites On The Same Server 00:04:00 Discovering Subdomains 00:05:00 Discovering Sensitive Files 00:07:00 Analysing Discovered Files 00:04:00 Maltego - Discovering Servers, Domains & Files 00:08:00 Maltego - Discovering Websites, Hosting Provider & Emails 00:05:00 File Upload Vulnerabilities What are they? And How To Discover & Exploit Basic File Upload Vulnerabilities 00:07:00 HTTP Requests - GET & POST 00:04:00 Intercepting HTTP Requests 00:07:00 Exploiting Advanced File Upload Vulnerabilities 00:05:00 Exploiting More Advanced File Upload Vulnerabilities 00:04:00 [Security] Fixing File Upload Vulnerabilities 00:06:00 Code Execution Vulnerabilities What are they? & How To Discover & Exploit Basic Code Execution Vulnerabilities 00:07:00 Exploiting Advanced Code Execution Vulnerabilities 00:06:00 [Security] - Fixing Code Execution Vulnerabilities 00:06:00 Local File Inclusion Vulnerabilities (LFI) What are they? And How To Discover & Exploit Them 00:06:00 Gaining Shell Access From LFI Vulnerabilities - Method 1 00:07:00 Gaining Shell Access From LFI Vulnerabilities - Method 2 00:11:00 Remote File Inclusion Vulnerabilities (RFI) Remote File Inclusion Vulnerabilities - Configuring PHP Settings 00:04:00 Remote File Inclusion Vulnerabilities - Discovery & Exploitation 00:06:00 Exploiting Advanced Remote File Inclusion Vulnerabilities 00:03:00 [Security] Fixing File Inclusion Vulnerabilities 00:06:00 SQL Injection Vulnerabilities What is SQL 00:06:00 Dangers of SQL Injections 00:03:00 SQL Injection Vulnerabilities - SQLi In Login Pages Discovering SQL Injections In POST 00:08:00 Bypassing Logins Using SQL Injection Vulnerability 00:05:00 Bypassing More Secure Logins Using SQL Injections 00:06:00 [Security] Preventing SQL Injections In Login Pages 00:08:00 SQL Injection Vulnerabilities - Extracting Data From The Database Discovering SQL Injections in GET 00:07:00 Reading Database Information 00:05:00 Finding Database Tables 00:04:00 Extracting Sensitive Data Such As Passwords 00:04:00 SQL Injection Vulnerabilities - Advanced Exploitation Discovering & Exploiting Blind SQL Injections 00:06:00 Discovering a More Complicated SQL Injection 00:07:00 Extracting Data (passwords) By Exploiting a More Difficult SQL Injection 00:05:00 Bypassing Filters 00:05:00 Bypassing Security & Accessing All Records 00:09:00 [Security] Quick Fix To Prevent SQL Injections 00:07:00 Reading & Writing Files On The Server Using SQL Injection Vulnerability 00:06:00 Getting A Reverse Shell Access & Gaining Full Control Over The Target Web Server 00:08:00 Discovering SQL Injections & Extracting Data Using SQLmap 00:07:00 [Security] - The Right Way To Prevent SQL Injection 00:05:00 XSS Vulnerabilities Introduction - What is XSS or Cross Site Scripting? 00:03:00 Discovering Basic Reflected XSS 00:04:00 Discovering Advanced Reflected XSS 00:05:00 Discovering An Even More Advanced Reflected XSS 00:07:00 Discovering Stored XSS 00:03:00 Discovering Advanced Stored XSS 00:04:00 XSS Vulnerabilities - Exploitation Hooking Victims To BeEF Using Reflected XSS 00:06:00 Hooking Victims To BeEF Using Stored XSS 00:04:00 BeEF - Interacting With Hooked Victims 00:04:00 BeEF - Running Basic Commands On Victims 00:04:00 BeEF - Stealing Credentials/Passwords Using A Fake Login Prompt 00:02:00 Bonus - Installing Veil 3.1 00:06:00 Bonus - Veil Overview & Payloads Basics 00:07:00 Bonus - Generating An Undetectable Backdoor Using Veil 3 00:10:00 Bonus - Listening For Incoming Connections 00:07:00 Bonus - Using A Basic Delivery Method To Test The Backdoor & Hack Windows 10 00:07:00 BeEF - Gaining Full Control Over Windows Target 00:04:00 [Security] Fixing XSS Vulnerabilities 00:07:00 Insecure Session Management Logging In As Admin Without a Password By Manipulating Cookies 00:06:00 Discovering Cross Site Request Forgery Vulnerabilities (CSRF) 00:07:00 Exploiting CSRF Vulnerabilities To Change Admin Password Using a HTML File 00:07:00 Exploiting CSRF Vulnerabilities To Change Admin Password Using Link (Preview) 00:06:00 [Security] The Right Way To Prevent CSRF Vulnerabilities 00:09:00 Brute Force & Dictionary Attacks What Are Brute Force & Dictionary Attacks? 00:04:00 Creating a Wordlist 00:07:00 Launching a Wordlist Attack & Guessing Login Password Using Hydra 00:14:00 Discovering Vulnerabilities Automatically Using Owasp ZAP Scanning Target Website For Vulnerabilities 00:04:00 Analysing Scan Results 00:04:00 Post Exploitation Post Exploitation Introduction 00:04:00 Interacting With The Reverse Shell Access Obtained In Previous Lectures 00:07:00 Escalating Reverse Shell Access To Weevely Shell 00:08:00 Weevely Basics - Accessing Other Websites, Running Shell Commands ...etc 00:07:00 Bypassing Limited Privileges & Executing Shell Commands 00:05:00 Downloading Files From Target Webserver 00:05:00 Uploading Files To Target Webserver 00:08:00 Getting a Reverse Connection From Weevely 00:08:00 Accessing The Database 00:09:00 Resources Resources - Learn Website Hacking From Scratch 00:00:00

Interact with people to earn good reputation as a Receptionist Do you feel you can have a career as an Office admin or a receptionist? Then what are you waiting for! This course was made for you. The Professional Receptionist Skills Diploma will teach you how to serve visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system. For any company, you need a person to greet clients or customers. A good receptionist helps make a good impression about the company and can enhance the reputation of the company. The business duties of a receptionist may include answering visitors' enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls and setting appointments. Professional Receptionist Skills Diploma comprises of units designed to improve your social skills and help you interact better with customers or clients. So what are you waiting for, get the course now! Course Highlights Professional Receptionist Skills Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Receptionist Skills Diploma into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Receptionist Skills Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Receptionist Skills Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Receptionist Skills Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.   Professional Receptionist Skills Diploma - Updated Version Introduction to Reception and Receptionist 00:26:00 Business Telephone Skills 00:20:00 Representing Your Boss and Company 00:36:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:41:00 Organisational Skills 00:26:00 Communication Skills 00:27:00 Customer Service 00:17:00 Effective Planning and Scheduling 00:52:00 Invoicing/Petty Cash 00:28:00 Business Environment 00:16:00 Microsoft Excel Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:28:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Apply Text Formats 00:16:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:08:00 Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:09:00 Configure Headers and Footers 00:07:00 Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:06:00 Professional Receptionist Skills Diploma - Old Version Module 1: Receptionist Receptionist FREE 00:30:00 Importance of Receptionist FREE 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 01:00:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Interpersonal Skills Development Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Certified Microsoft PowerPoint for Beginners - Activities 00:00:00 Mock Exam Mock Exam- Professional Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Professional Receptionist Skills Diploma 00:30:00

Unlock the full potential of Excel with our Spreadsheet Training Course. From basic functions to advanced techniques, learn how to navigate and utilize Excel effectively for data analysis, reporting, and organization. Whether you're a beginner or looking to enhance your skills, this course provides hands-on training to help you become proficient in Excel. Enroll now and excel in spreadsheet management, boosting your productivity and efficiency in any professional setting.

Unlock the full potential of Microsoft Office 2016 with our comprehensive course! From Word to Excel, PowerPoint, and more, master essential skills to boost your productivity and efficiency. Whether you're a beginner or seeking to enhance your proficiency, this course provides step-by-step guidance to navigate and utilize Office tools effectively. Enroll now and elevate your Microsoft Office skills to excel in your personal and professional endeavors!

Unlock the full potential of Excel with our Spreadsheet Training Course. From basic functions to advanced techniques, learn how to navigate and utilize Excel effectively for data analysis, reporting, and organization. Whether you're a beginner or looking to enhance your skills, this course provides hands-on training to help you become proficient in Excel. Enroll now and excel in spreadsheet management, boosting your productivity and efficiency in any professional setting.

Description Microsoft Access is the most powerful and well-known software for creating databases. This course is the advanced version of Microsoft Access 2007 beginner's level, as it will drive you to the advanced level of Microsoft Access 2007. Learn about the advanced features and functions of access 2007. Explore the advanced database tool and how can they be used. At the end of this course, you will be able to create databases as professionals. In this course you will learn the necessary skills, knowledge and information of Microsoft Access.  Who is this course for? For individuals who are working in IT firms. For people who are looking forward to learning about the advanced features of Microsoft Access 2007. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Access 2007 Advanced Level will be very beneficial and helpful, especially to the following professionals: Software Tester. Software Engineer. Technical Support. Technical Sales. Business Analyst. Web Developer. Microsoft Access 2007 Advanced Level Module One - Getting Started 00:30:00 Module Two - Advanced Table Tasks 01:00:00 Module Three - Advanced Form Tasks 01:00:00 Module Four - Advanced Reporting Tasks 01:00:00 Module Five - Understanding Relationships 01:00:00 Module Six - Advanced Query Tasks 01:00:00 Module Seven - Working with SQL 01:00:00 Module Eight - Linking Data 01:00:00 Module Nine - Importing Data 01:00:00 Module Ten - Exporting Data 01:00:00 Module Eleven - Advanced Database Tools 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities - Microsoft Access 2007 Advanced Level 00:00:00 Mock Exam Mock Exam- Microsoft Access 2007 Advanced Level 00:20:00 Final Exam Final Exam- Microsoft Access 2007 Advanced Level 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This Microsoft Outlook Advanced Level course is designed to drive the students into a complete advanced and professional level. Through this course, we will cover some of the advanced functions of Outlook 2013. Gain information about some of the advanced emails, calendars, and task commands. You will also be taught about how to save, protect and manage your Outlook data. As well as, explore the RSS feed. Who is this course for? This advanced course is suitable for individuals who have good knowledge of Outlook and are looking forward to learning about its complicated and advanced functions. For individuals who have already studied our Microsoft outlook for beginners and have a background about the outlook. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Outlook Advanced Level training will be very beneficial and helpful, especially to the following professionals: For employees working in any industry, at any position. Microsoft Outlook Advanced Level Module One - Getting Started 00:30:00 Module Two - Working with Messages 01:00:00 Module Three - Customizing Your Profile 01:00:00 Module Four - Advanced Email Tasks 01:00:00 Module Five - Managing Junk Mail 01:00:00 Module Six - Advanced Calendar Tasks 01:00:00 Module Seven - Doing More With Tasks 01:00:00 Module Eight - Using Notes 01:00:00 Module Nine - Viewing RSS Feeds 01:00:00 Module Ten - Printing 01:00:00 Module Eleven - Managing Outlook Data 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Activities- Microsoft Outlook Advanced Level 00:00:00 Mock Exam Mock Exam- Microsoft Outlook Advanced Level 00:20:00 Final Exam Final Exam- Microsoft Outlook Advanced Level 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Regardless of whether you are a business writer, an advertiser, or somebody who utilizes the software for general report creation and handling, the skills incorporated into this course will enable you to maximize your use of many powerful Word features to create compelling, visually attractive, and useful documents. This online course will allow you to learn advanced Word techniques, covering all that you need to help you get started. It shows you how to open reports and control the words on the page, so they look as you mean, whatever your purpose.In this course you will learn the necessary skills, knowledge and information of Microsoft Word 2007.  Who is this course for? New users, beginners, and intermediates users can benefit from this course. This course would be ideal for individuals who wish to develop their skills of using Microsoft Office Excel application. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path:  Microsoft Word 2007 Advanced Level will be very beneficial and helpful, especially to the following professionals: Administrative Assistant. PA. Secretary. Administrator. Office Manager. Microsoft Word 2007 Advanced Level Module One - Getting Started 00:30:00 Module Two - Working with the Word Window 01:00:00 Module Three - Adding Pictures 01:00:00 Module Four - Adding Smart Art 01:00:00 Module Five - Adding Tables 01:00:00 Module Six - Advanced Table Tasks 01:00:00 Module Seven - Inserting Special Objects 01:00:00 Module Eight - Adding In-Document References 01:00:00 Module Nine - Advanced Research Tasks 01:00:00 Module Ten - Reviewing a Document 01:00:00 Module Eleven - Customizing Word 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Microsoft Word 2007 Advanced Level 00:00:00 Mock Exam Mock Exam- Microsoft Word 2007 Advanced Level 00:20:00 Final Exam Final Exam- Microsoft Word 2007 Advanced Level 00:20:00

Gain mastery in the Spanish language to talk like a native speaker. Learn Nouns, Adjectives, Politeness and Precision to build solid foundations for Spanish conversation.