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11357 Courses delivered On Demand

Customer Service Skills Training [Video Course]

4.3(43)

By John Academy

Course Overview The way you treat your customers can make or break the deal. That's why the first rule of building a successful business is excellent customer service.  Learn the fundamentals of this vital area of business with our top-notch Customer Service Skills Training course. This is a course that will help you work on your skills and increase the potential of your career. The course will be delivered through engaging video lessons. Through these lessons, you will be able to deepen your knowledge of Customer Relationship Management. Then the course will educate you on effective communication strategies with consumers. In addition, you will get the chance to develop the skills required for dealing with customer complaints. By the end of the course, you will learn the ways you can improve customer service and create a satisfied customer base.  So, join today and master the art of customer service! Course Sneak Peek Learning Outcomes Recognise the characteristics of quality customer service Understand the major principles of customer relationship management Develop the skills to establish effective communication with your customers Build the competence to handle customer complaints with expertise Identify the vital areas for improving the quality of customer service Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Customer service Problem-solving Customer relationship management Who Should Take this Customer Service Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Service Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Customer Service Skills Training course will equip you with effective skills and abilities and help you explore career paths such as  ManagerCustomer Service Executive Retail Manager Course Curriculum Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Customer Service Skills Training [Video Course]
Delivered Online On Demand38 minutes
£23.99

Online Time Management Training [Video Course]

4.3(43)

By John Academy

Course Overview Learn the art of effective time management with our exclusive Online Time Management Training course! The way you use your time will determine the success and failure of your personal and professional life. That's why it is crucial to use your time wisely and effectively.  This course was designed with the aim of helping you make the most of your time. The engaging yet easily digestible modules will teach you how to evaluate your current work practice and make a priority list. Then you will grasp the strategies for avoiding procrastination and learn the essentials of setting and achieving major goals. By the end of the course, you will learn to use different strategies for time management. If you want to thrive in your personal and professional life, enrol on the course today and master time management!  Course Sneak Peek Learning Outcomes Understand the process of assessing your current work practices to gain efficacy. Learn how to manage your tasks efficiently and set priorities Pick up the strategies to overcome procrastination Develop the skills required for setting your goals Know how to develop a plan that will lead you to your goal Grasp effective time management techniques Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Time Management Scheduling Who Should Take this Online Time Management Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online Time Management Training is available to learners of all academic backgrounds.  But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Online Time Management Training course will equip you with effective skills and abilities and help you explore career paths such as  ManagerTeacherOffice Worker Business person Course Curriculum Module 01: Importance and Benefits of Time Management Importance and Benefits of Time Management 00:05:00 Module 02: Assess Your Current Work Practice Assess Your Current Work Practice 00:07:00 Module 03: Identify the Priorities Identify the Priorities 00:12:00 Module 04: Overcome Procrastination Overcome Procrastination 00:13:00 Module 05: Set Your Goals Set Your Goals 00:08:00 Module 06: Plan The Work and Work The Plan Plan The Work and Work The Plan 00:13:00 Module 07: Effective Time Management Techniques Effective Time Management Techniques 00:09:00 Module 08: The Art of Anticipating The Art of Anticipating 00:08:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Online Time Management Training [Video Course]
Delivered Online On Demand1 hour 15 minutes
£23.99

HR Management Training Training Course

By Training Tale

Begin your career as an HR manager by enrolling in Course Cave's HR Management course. This course will help you pursue your goals and develop your knowledge, competence, and skill, whether you are a novice or a seasoned professional. It covers a wide range of topics to assist you in developing your HR management knowledge and skills. It provides step-by-step directions for hiring and selecting employees, improving employee relationships at work, and motivating and rewarding staff for better productivity. This HR manager course also provides in-depth knowledge of the various HR processes and functions. After completing this course, learners will be able to build the necessary HR skills and knowledge and manage an organization's HR functions. Upon registration, you will receive full course access and will be able to access the course materials from anywhere in the world, at any time, and on any internet-enabled device. Learning Outcomes You will be able to do the following at the end of the course: Examine the importance of human resources and their management in businesses. Describe HRM Models. Implement new employee recruitment and selection procedures in your business. Recognise the significance of a positive employee partnership. Create and execute a successful workplace training program. Inspire and empower your staff. Promote equality and manage diversity in your organisation Examine current health and safety legislation and regulations and workplace health and safety management and risk assessment. Talk about common employee complaints, disciplinary issues, and professional dismissal procedures. Improve your communication abilities. Prevent abuse and discrimination in the workplace. Taking easy anti-Covid-19 precautions that will help protect your employees and your business. Why Choose HR Management Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ****HR MANAGEMENT 9 COURSES BUNDLED INFO**** Main Course: HR Management Course *** 9 HR Management Bundle Additional Courses*** Course 01: Level 7 Business Management Course Course 02: Level 7 Diploma in Leadership & Management Course 03: Level 7 Diploma in Facilities Management Course Course 04: Level 5 Retail Management Course Course 05: Level 5 Report Writing Course Course 06: Level 4 Minute Taking Course Course 07: Level 3 Business Administration Course 08: Communication Skills Course [ Note: Free PDF certificate will provide as soon as completing the HR Management course ] Course Curriculum *** HR Management *** Module 1: Introduction Module 2: Recruitment and Selection Module 3: Employee Relationship Module 4: Performance Management Module 5: The Necessity of Training & Development in the Workplace Module 6: Motivating and Rewarding Employees Module 7: Equality and Diversity Module 8: Health and Safety of Employees Module 9: Talent Management Module 10: Succession Planning Module 11: Absence Management and Attendance Module 12: Handling Grievance, Discipline, Termination and Dismissal Module 13: Communication Techniques for the Workplace Module 14: Preventing Workplace Violence and Harassment Module 15: Conflict Resolution Module 16: Occupational Health Safety, Hygiene and Workplace Wellbeing of Employees Module17: COVID-19 and the Workplace Assessment Method After completing each module of the Manual Handling Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This HR Management course is highly recommended for anyone considering a career in human resources. This is something that existing HR workers who are desperate for promotion should think about. This course is open to business management students and anybody looking to improve their resume and career opportunities. Requirements There are no specific requirements for this HR Management course because it does not require any advanced knowledge or skills. Students who intend to enrol in this HR Management course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this HR Management course, you will be capable of applying for a variety of positions. After completing this course, you can continue your education with our updated version of HR Management if you want to keep up with your colleagues and peers or advance in your profession. Certificates Certificate of completion Digital certificate - Included

HR Management Training Training Course
Delivered Online On Demand3 days
£30

Train the Trainer

By The Teachers Training

Develop impactful training skills with our Train the Trainer course. Learn to effectively deliver training, engage learners, and enhance professional development.

Train the Trainer
Delivered Online On Demand2 hours
£15

Food Hygiene Level 3 Training

By The Teachers Training

Ensure food safety with our Food Hygiene Level 3 Training. Gain in-depth knowledge of hygiene standards and practices to maintain a clean and compliant kitchen environment.

Food Hygiene Level 3 Training
Delivered Online On Demand2 hours
£15

Diploma in Supporting Teaching and Learning

By iStudy UK

Description: Supporting and interactive teaching can be helpful to any educator so that they'll be able to assess if their methods of teaching are used to their students. Simply put, student engagement and student satisfaction are essential to successful learning. Enroll in this course and figure out how to increase student engagement and satisfaction using different tools and teaching theories. You will explore different teaching styles and activities that can help reach more learners. You will likewise learn how to Use Google Forms to create interaction and Energies learners with learning breaks. Who is this course for? This course would be ideal for new and experienced lecturers who want to improve their teaching skills. People who have an interest in teaching and studying. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career path: The Diploma in Supporting Teaching and Learning course is a useful qualification to possess, and would be beneficial for the following careers: Administrator. Educators. Guidance Counsellors. Instructors. Life Coach. Mentors. Teachers. Tutors. Fundamentals of Teaching Understanding the Development of Children and Young Person FREE 01:00:00 Communication and Professional Relationships with Pupils and Family FREE 01:00:00 Safeguarding the Welfare of Children and Young Person 01:00:00 Teaching Methodologies Chapter (i) 01:00:00 Chapter (ii) 01:00:00 Chapter (iii) 01:00:00 Chapter (iv) 01:00:00 Chapter (v) 01:00:00 Chapter (vi) 01:00:00 Chapter (vii) 00:30:00 Chapter (viii) 00:30:00 Chapter (ix) 01:00:00 Chapter (x) 00:30:00 Chapter (xi) 01:00:00 Chapter (xii) 01:00:00 Chapter (xiii) 01:00:00 Chapter (xiv) 01:00:00 Chapter (xv) 01:00:00 Psychology of Teaching WHY YOUNG PEOPLE DO NOT LEARN TO STUDY PROPERLY? 01:00:00 THE NATURE OF STUDY, AND ITS PRINCIPAL FACTORS 02:00:00 PROVISION FOR SPECIFIC PURPOSES, AS ONE FACTOR OF STUDY 02:00:00 THE SUPPLEMENTING OF THOUGHT, AS A SECOND FACTOR OF STUDY 02:00:00 THE ORGANIZATION OF IDEAS, AS A THIRD FACTOR IN STUDY 02:00:00 JUDGING OF THE SOUNDNESS AND GENERAL WORTH OF STATEMENTS, AS A FOURTH FACTOR IN STUDY 02:00:00 MEMORIZING, AS A FIFTH FACTOR IN STUDY 02:00:00 THE USING OF IDEAS, AS A SIXTH FACTOR IN STUDY 02:00:00 PROVISION FOR A TENTATIVE RATHEE THAN A FIXED ATTITUDE TOWARD KNOWLEDGE, AS A SEVENTH FACTOR IN STUDY. 01:00:00 PROVISION FOR INDIVIDUALITY, AS AN EIGHTH FACTOR IN STUDY 02:00:00 FULL MEANING OF STUDY: RELATION OF STUDY TO CHILDREN AND TO THE SCHOOL 02:00:00 Teaching Business Introduction To Tuition Business Basics 00:30:00 Reasons To Start A Tuition Business 00:30:00 Arranging Your Tuition Business 00:30:00 How To Start A Successful Tuition Business 00:30:00 Best Way To Grow Your Tutoring Business 00:30:00 The Essential Benefits Of running A Tuition Business 00:15:00 Wrapping Up 00:15:00 Mock Exam Mock Exam - Diploma in Supporting Teaching and Learning 00:20:00 Final Exam Final Exam - Diploma in Supporting Teaching and Learning 00:20:00

Diploma in Supporting Teaching and Learning
Delivered Online On Demand40 hours
£25

Adult Education Mastery Training

By The Teachers Training

Transform from an average teacher to a magnetic educator. This training equips you with the skills to engage adult learners, cater to diverse styles, and handle challenging situations. Craft compelling training materials, become a confident educator, and unlock a rewarding career path. Enroll now and unleash your inner teaching master!

Adult Education Mastery Training
Delivered Online On Demand6 hours
£15

Food Allergen Training

By Compliance Central

Are you looking to enhance your Food Allergen skills? If yes, then you have come to the right place. Our comprehensive course on Food Allergen will assist you in producing the best possible outcome by mastering the Food Allergen skills. The Food Allergen course is for those who want to be successful. In the Food Allergen course, you will learn the essential knowledge needed to become well versed in Food Allergen. Our Food Allergen course starts with the basics of Food Allergen and gradually progresses towards advanced topics. Therefore, each lesson of this Food Allergen course is intuitive and easy to understand. Food Allergen Curriculum Breakdown of the Food Allergen Course Module 01: Basics of Food Allergens Module 02: Allergen Guidance for Food Businesses Module 03: Allergen Guidance for Consumers Module 04: Allergic Reactions and Treatments Why would you choose the Food Allergen course from Compliance Central: Lifetime access to Food Allergen course materials Full tutor support is available from Monday to Friday with the Food Allergen course Learn Food Allergen skills at your own pace from the comfort of your home Gain a complete understanding of Food Allergen course Accessible, informative Food Allergen learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Food Allergen Study Food Allergen in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Food Allergen Course CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Food Allergen course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Food Allergen. It is also great for professionals who are already working in Food Allergen and want to get promoted at work. Requirements To enrol in this Food Allergen course, all you need is a basic understanding of the English Language and an internet connection. Career path The Food Allergen course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Food Allergen. Food Safety Consultant: £30,000 to £60,000 per year Allergen Specialist: £25,000 to £40,000 per year Food Regulatory Compliance Officer: £28,000 to £45,000 per year Quality Assurance Manager (Food Industry): £35,000 to £55,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate

Food Allergen Training
Delivered Online On Demand1 hour
£12

Level 3 Diploma in Customer Service

By Compliance Central

Are you looking to enhance your Customer Service skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service will assist you in producing the best possible outcome by mastering the Customer Service skills. The Customer Service course is for those who want to be successful. In the Customer Service course, you will learn the essential knowledge needed to become well versed in Customer Service. Our Customer Service course starts with the basics of Customer Service and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service course is intuitive and easy to understand. Why would you choose the Customer Service course from Compliance Central: Lifetime access to Customer Service course materials Full tutor support is available from Monday to Friday with the Customer Service course Learn Customer Service skills at your own pace from the comfort of your home Gain a complete understanding of Customer Service course Accessible, informative Customer Service learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Customer Service Study Customer Service in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Customer Service Course Customer Service Curriculum Breakdown of the Customer Service Course WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Service course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service. It is also great for professionals who are already working in Customer Service and want to get promoted at work. Requirements To enrol in this Customer Service course, all you need is a basic understanding of the English Language and an internet connection. Career path The Customer Service course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Customer Service. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Level 3 Diploma in Customer Service
Delivered Online On Demand2 hours
£12

Conservation Officer

By Compliance Central

Are you looking to enhance your Conservation Officer skills? If yes, then you have come to the right place. Our comprehensive course on Conservation Officer will assist you in producing the best possible outcome by mastering the Conservation Officer skills. The Conservation Officer course is for those who want to be successful. In the Conservation Officer course, you will learn the essential knowledge needed to become well versed in Conservation Officer. Our Conservation Officer course starts with the basics of Conservation Officer and gradually progresses towards advanced topics. Therefore, each lesson of this Conservation Officer course is intuitive and easy to understand. Why would you choose the Conservation Officer course from Compliance Central: Lifetime access to Conservation Officer course materials Full tutor support is available from Monday to Friday with the Conservation Officer course Learn Conservation Officer skills at your own pace from the comfort of your home Gain a complete understanding of Conservation Officer course Accessible, informative Conservation Officer learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Conservation Officer Study Conservation Officer in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Conservation Officer Course Conservation Officer Curriculum Breakdown of the Conservation Officer Course Module 01: The Fundamentals of Conservation Module 02: Introduction to Biodiversity Module 03: Introduction to Ecosystem Module 04: Species and Ecosystems Module 05: Wildlife Conservation Module 06: Ocean Challenges and Solutions Module 07: Conservation Project Planning CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Conservation Officer course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Conservation Officer. It is also great for professionals who are already working in Conservation Officer and want to get promoted at work. Requirements To enrol in this Conservation Officer course, all you need is a basic understanding of the English Language and an internet connection. Career path The Conservation Officer course will enhance your knowledge and improve your confidence. Environmental Consultant: £25,000 to £45,000 per year Wildlife Conservation Officer: £22,000 to £38,000 per year Ecologist: £22,000 to £40,000 per year Sustainability Officer: £25,000 to £45,000 per year Park Ranger: £20,000 to £35,000 per year Nature Reserve Manager: £25,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Conservation Officer
Delivered Online On Demand3 hours
£12