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Are you looking to elevate your professional skills to new heights? Introducing our Diploma in Social Work Studies at QLS Level 5, a QLS-endorsed course bundle that sets a new standard in online education. This prestigious endorsement by the Quality Licence Scheme (QLS) is a testament to the exceptional quality and rigour of our course content. The bundle comprises 11 CPD-accredited courses, each meticulously designed to meet the highest standards of learning. This endorsement not only highlights the excellence of our courses but also assures that your learning journey is recognised and valued in the professional world. The purpose of Diploma in Social Work Studies at QLS Level 5 is to provide learners with a comprehensive, skill-enriching experience that caters to a variety of professional needs. Each course within the bundle is crafted to not only impart essential knowledge but also to enhance practical skills, ensuring that learners are well-equipped to excel in their respective fields. From gaining cutting-edge industry insights to mastering critical thinking and problem-solving techniques, this bundle is an amalgamation of learning experiences that are both enriching and empowering. Moreover, Diploma in Social Work Studies at QLS Level 5 goes beyond just online learning. Upon completion of the bundle, learners will receive a free QLS Endorsed Hardcopy Certificate & 11 CPD Accredited PDF Certificate, a tangible acknowledgement of their dedication and hard work. This certificate serves as a powerful tool in showcasing your newly acquired skills and knowledge to potential employers. So, why wait? Embark on this transformative learning journey today and unlock your potential with Diploma in Social Work Studies at QLS Level 5! QLS Endorsed Course: Course 01: Diploma in Social Work Studies at QLS Level 5 CPD QS Accredited Courses: Course 02: Corporate Social Responsibility (CSR) Course 03: Youth Work Diploma Course 04: CSR Policies & Supply Chain Management Course 05: Leadership and Management Course Course 06: Diploma in Sustainable Energy Course 07: Environmental Law 2021 Course 08: Environmental Awareness Training Course 09: Process Improvement: How to Reduce Waste Course 10: Conservation Diploma Course Course 11: Carbon Literacy Knowledge Course 12: Communicate and Work With People From Other Culture Learning Outcomes Upon completion of the bundle, you will be able to: Acquire industry-relevant skills and up-to-date knowledge. Enhance critical thinking and problem-solving abilities. Gain a competitive edge in the job market with QLS-endorsed certification. Develop a comprehensive understanding of Social Worker. Master practical application of theoretical concepts. Improve career prospects with CPD-accredited courses. The Diploma in Social Work Studies at QLS Level 5 offers an unparalleled learning experience endorsed by the Quality Licence Scheme (QLS). This endorsement underlines the quality and depth of the courses, ensuring that your learning is recognised globally. The bundle includes 11 CPD-accredited courses, each meticulously designed to cater to your professional development needs. Whether you're looking to gain new skills, enhance existing ones, or pursue a complete career change, this bundle provides the tools and knowledge necessary to achieve your goals. The Quality Licence Scheme (QLS) endorsement further elevates your professional credibility, signalling to potential employers your commitment to excellence and continuous learning. The benefits of this course are manifold - from enhancing your resume with a QLS-endorsed certification to developing skills directly applicable to your job, positioning you for promotions, higher salary brackets, and a broader range of career opportunities. Embark on a journey of professional transformation with Diploma in Social Work Studies at QLS Level 5 today and seize the opportunity to stand out in your career. Enrol in Social Work now and take the first step towards unlocking a world of potential and possibilities. Don't miss out on this chance to redefine your professional trajectory! Certificate of Achievement: QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field. The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters. Upon completion, learners will receive a Free Premium QLS Endorsed Hard Copy Certificate titled 'Diploma in Social Work Studies at QLS Level 5' & 11 Free CPD Accredited PDF Certificates. These certificates serve to validate the completion of the course, the level achieved, and the QLS endorsement. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Diploma in Social Work Studies at QLS Level 5 bundle is ideal for: Professionals seeking to enhance their skills and knowledge. Individuals aiming for career advancement or transition. Those seeking CPD-accredited certification for professional growth. Learners desiring a QLS-endorsed comprehensive learning experience. Requirements You are cordially invited to enroll in this bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Upon completing the Diploma in Social Work Studies at QLS Level 5 course bundle, each offering promising prospects and competitive salary ranges. Whether you aspire to climb the corporate ladder in a managerial role, delve into the dynamic world of marketing, explore the intricacies of finance, or excel in the ever-evolving field of technology.

Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Don't sell yourself short - Did you know that LinkedIn shows a 52% increase in demand for jobs in digital marketing, which was some of the fastest expanding areas in the UK last year across all sectors? This is the ideal time to enter this booming sector if you believe you have what it takes. However, you must first polish up a few talents. To make things simpler for you, a comprehensive PPC bundle has been designed in an easily approachable manner. This PPC bundle will meet all your digital marketing needs, saving you from having to purchase 14 separate courses. Following are the premium courses included in the bundle: This Bundle Consists of the following Premium courses: Course 01: How To Build Sales Funnels With ClickFunnels Course 02: How To Do Keyword Research For SEO & Ranking On Google Course 03: E-Commerce: Complete Guide to Income Mastery Course 04: Introduction to Microsoft Ads Training Course 05: Content Writing & Copy Writing For SEO and Sales Course 06: Affiliate Marketing Course 07: Blogging Course 08: Content Management Course 09: Effective Email Marketing Course 10: Email List Building: A Complete Guide Course 11: Instagram Marketing Course 12: The #1 LinkedIn Marketing & Sales Lead Generation Blueprint Course 13: Make Money with Pinterest Course 14: Webinar Marketing Funnel Learning Outcomes Upon completion of the bundle, you will be able to, Learn to build a digital marketing strategy. Gain a thorough understanding of keyword research for SEO and ranking on Google. Get a complete guide to income mastery. Familiarise with microsoft ads training. Learn more about copywriting for SEO and sales. Discover the core concepts of affiliate marketing, blogging, content management, email marketing, Linkedin marketing and Instagram marketing. Determine how to make money with Pinterest. Recognise the importance of a webinar marketing funnel. ***Curriculum of PPC Bundle*** Course 01: How To Build Sales Funnels With ClickFunnels Introduction Introduction To The Course What Is ClickFunnels? My Funnel That Generated Me $10k+ So Far Working With Templates & Other Features Funnel Template Examples You Can Get Started With Landing Page Templates Using The Landing Page Editor A/B Split Testing With ClickFunnels An Example Fully Built ClickFunnels Sales Funnel An Example Built Out Sales Funnel With ClickFunnels Comparing Other Landing Page Tools Comparing ClickFunnels Vs. Thrive Themes Vs. Leadpages --------Other Courses Are-------- Course 02: How To Do Keyword Research For SEO & Ranking On Google Course 03: E-Commerce: Complete Guide to Income Mastery Course 04: Introduction to Microsoft Ads Training Course 05: Content Writing & Copy Writing For SEO and Sales Course 06: Affiliate Marketing Course 07: Blogging Course 08: Content Management Course 09: Effective Email Marketing Course 10: Email List Building: A Complete Guide Course 11: Instagram Marketing Course 12: The #1 LinkedIn Marketing & Sales Lead Generation Blueprint Course 13: Make Money with Pinterest Course 14: Webinar Marketing Funnel How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with interest in digital marketing and business tools. Professionals who want to learn more about paid search (PPC). Individuals with aspirations to become marketing specialists. Entrepreneurs who wish to use digital marketing to expand their businesses. Digital marketing beginners. Requirements None. Career path The course will equip you to use your talents in a variety of careers, including- PPC Analyst Digital Marketing Executive SEO Specialist Social Media Manager In the United Kingdom, the average salary of these professions ranges from £28,000 - £31,000 per annum. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (How To Build Sales Funnels With ClickFunnels) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (How To Build Sales Funnels With ClickFunnels) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that in the UK, 82% of new managers are appointed with little to no formal training? This can lead to challenges in motivating teams, achieving goals, and navigating complex situations. Are you ready to step up and become a confident and effective leader? This comprehensive New Manager Training Bundle equips you with the essential skills and knowledge to excel in your new role. From mastering administrative tasks and performance management to building strong teams and navigating legal aspects, this programme covers everything you need to succeed. Gain valuable insights into corporate behavior, health and safety regulations, and information management, all while developing your proficiency in Microsoft Office Suite essentials. With a single payment, you will gain access to New Manager course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This New Manager Bundle Package includes: Main Course : Award in New Manager at QLS Level 2 10 Additional CPDQS Accredited Premium Courses - Course 01: Admin, Secretarial & PA Course 02: Office Skills Training Course 03: Corporate Paralegal Course 04: Performance Management Course 05: Team Management Course 06: Microsoft Word, PowerPoint & Outlook Course 07: Health and Safety in the Workplace, Level 2 Course 08: Diploma in Business Management: Corporate Behaviour Course 09: Workplace First Aid Training Course 10: Information Management Take control of your career development and enroll in the New Manager Training Bundle today! Sharpen your skills, boost your confidence, and become the leader your team deserves. Learning Outcomes of New Manager Develop administrative, secretarial, and office management skills for operational efficiency. Understand corporate paralegal work and performance management principles. Learn effective team management strategies and leadership techniques. Gain proficiency in Microsoft Office tools for enhanced productivity. Acquire knowledge of health and safety regulations and corporate behavior. Develop skills in information management and workplace first aid. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of New Manager Get a free student ID card with New Manager Training program (£10 postal charge will be applicable for international delivery) The New Manager is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the New Manager course materials The New Manager comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course : Award in New Manager at QLS Level 2 Module One: Managers Are Made, Not Born Module Two: Create A Management Track Module Three: Define And Build Competencies Module Four: Managers Learn By Being Managed Well Module Five: Provide Tools Module Six: Provide Support Module Seven: Identify Strong Candidates Early Module Eight: Clearly Define The Management Track Module Nine: Empower New Managers Module Ten: Provide Growth Opportunities Course 01: Admin, Secretarial & PA Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language And Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Course 02: Office Skills Training Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language And Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £79) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: New Managers Team Leaders Supervisors HR Professionals Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Management Consultant Project Manager Operations Manager Director CEO Certificates Award in New Manager at QLS Level 2 Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Award in New Manager at QLS Level 2 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Boost Your Career By Enrolling In This Import/Export & Logistics Management - CPD Certified Bundle To Overcome Your Challenges! 6 in 1 Import/Export & Logistics Management - CPD Certified Bundle The logistics and supply chain sector is a vital element of the UK economy, and with the continued growth of online shopping and global trade, job opportunities are plentiful. Professionals in this field can expect to earn in the range of £25,000 to £60,000, depending on their role and experience. This Import/Export & Logistics Management Bundle covers six critical areas that will build a solid theoretical foundation for your career. Delve into the nuts and bolts of import/export operations, grasp the intricacies of logistics management, and develop a nuanced understanding of commercial law. You'll also gain insights into port management, the essentials of purchasing and procurement, and the workings of supply chain management. This Import/Export & Logistics Management - CPD Certified Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Import/Export at QLS Level 4 Course 02: Logistics Management at QLS Level 5 Course 03: Commercial Law at QLS Level 3 Course 04: Port Management Diploma Course 05: Purchasing and Procurement Course 06: Supply Chain Management All the courses under this Import/Export & Logistics Management - CPD Certified bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Import/Export & Logistics Management - CPD Certified bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Import/Export & Logistics Management - CPD Certified bundle, you can achieve your dreams and train for your ideal career. This Import/Export & Logistics Management - CPD Certified bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us for Import/Export & Logistics Management - CPD Certified? All-in-one package of 6 premium courses' Import/Export & Logistics Management - CPD Certified bundle Earn a certificate accredited by CPDQS. Free Assessments with this Import/Export & Logistics Management - CPD Certified Bundle 24/7 Tutor Support available with this Import/Export & Logistics Management - CPD Certified Bundle Start your learning journey straightaway! This Import/Export & Logistics Management curriculum has been designed by Import/Export & Logistics Management experts with years of Import/Export & Logistics Management experience behind them. The Import/Export & Logistics Management course is extremely dynamic and well-paced to help you understand Import/Export & Logistics Management with ease. You'll discover how to master the Import/Export & Logistics Management skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Import/Export & Logistics Management bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Import/Export & Logistics Management - CPD Certified bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This Import/Export & Logistics Management - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Register on the Microsoft Excel 2021 Course for Everyone - Complete Excel Course today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Microsoft Excel 2021 Course for Everyone - Complete Excel Course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Microsoft Excel 2021 Course for Everyone - Complete Excel Course Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements The online training is open to all students and has no formal entry requirements. To study the Microsoft Excel 2021 Course for Everyone - Complete Excel Course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Section 01: Getting Started Introduction 00:03:00 Course Curriculum 00:04:00 Getting started on Windows, macOS, Android, and IOS 00:01:00 How to ask great questions 00:02:00 FAQ's 00:01:00 Starting Excel 00:04:00 Section 02: Excel Basics Introduction 00:02:00 Worksheet basics 00:22:00 Entering values and formulas 00:12:00 Data formats 00:10:00 Data handling basics - cut copy and paste 00:07:00 Save and print in excel 00:10:00 Excel Ranges 00:05:00 Section 03: Excel essential functions Introduction 00:01:00 Basic formula operations 00:06:00 Mathematical functions level 1 00:20:00 Mathematical functions level 2 00:12:00 Text functions level 1 00:09:00 Text functions level 2 00:13:00 Logical functions 00:11:00 Date time functions 00:06:00 V Lookup formula 00:12:00 HLookup formula 00:04:00 HLookup + Match formula 00:09:00 Match + Index formula 00:05:00 Section 04: XLookup only for Excel 2021 and Office 365 Introduction 00:02:00 XLookup 00:08:00 Handling #NA and Approximates match in XLookup 00:11:00 Wildcard matching in XLookup 00:06:00 Section 05: Get Data and tools Introduction 00:02:00 Split text into columns 00:07:00 Flash Fill 00:07:00 Remove Duplicates 00:08:00 Data Validation 00:07:00 Get- import Data from Text 00:06:00 Get - import Data from CSV 00:03:00 Section 06: Formatting data and tables Introduction 00:01:00 Formatting Font 00:04:00 Formatting Alignment 00:06:00 Formatting Number 00:05:00 Formatting Date 00:03:00 Formatting tables 00:05:00 Section 07: Pivot Tables Introduction 00:01:00 Creating Pivot Table 00:07:00 Value field settings 00:04:00 Number format 00:02:00 Pivot Table Design 00:03:00 Excel Exercise 00:01:00 Solution for Excel Exercise 00:02:00 Section 08: Excel Charts Introduction 00:01:00 Excel Charts - Categories 00:03:00 Elements of a chart 00:04:00 Easy way to create charts 00:02:00 Column or Bar charts 00:04:00 Formatting charts 00:04:00 Line charts 00:02:00 Area charts 00:02:00 Pie and Doughnut charts 00:04:00 Format AreaPlot or XY chart 00:08:00 Scatter or bubble charts 00:02:00 Section 09: Advanced Excel charts Introduction 00:01:00 Frequency Distribution and Histograms 00:04:00 Waterfall charts 00:02:00 Hierarchy charts: sunburst and tree map 00:03:00 Combination charts 00:02:00 Sparklines 00:05:00 Section 10: Pivot Charts Pivot charts 00:02:00 Section 11: Maps Chart above 2019 Maps chart 00:04:00 3D Maps chart 00:03:00 Section 12: Business-Geo charts Introduction 00:01:00 Stock charts 00:02:00 Radar charts 00:02:00 Surface charts 00:02:00 Heat maps 00:04:00 Section 13: Named Ranges Indirect Name range Function 00:06:00 Named ranges 00:05:00 Section 14: Import Data into Excel Import Data from Website - Excel 2019 above 00:09:00 Import Data table from PDF file - Excel 2021 00:04:00 Section 15: Advanced Excel Product Sale Tax invoice: Tax Calculations 00:05:00 Project: Sales forecast tracker 00:07:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

ITIL® 4 Specialist: Drive Stakeholder Value: On-Demand The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost