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Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

24 Hour Flash Deal **33-in-1 Autism Mega Bundle** Autism Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Autism package online with Studyhub through our online learning platform. The Autism bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Autism course provides complete 360-degree training on Autism. You'll get not one, not two, not three, but thirty-three Autism courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Autism courses are yours for as long as you want them once you enrol in this course This Autism Bundle consists the following career oriented courses: Course 01: Autism Training Course 02: Teaching Assistant with Autism Essential Course 03: Applied Behaviour Analysis (ABA) for Autism Spectrum Disorders Course 04: Teaching (SEN Teaching, Autism, ADHD) Course 05: Special Education Needs (SEN) Teaching Methodologies Course 06: SENCO - Special Educational Needs Coordination Course Course 07: Child and Adolescent Counselling Course 08: Play Therapy, Mental Health and Child Psychology Diploma Course 09: Child Psychology Course 10: Early Childhood Mental Health: Strategies and Interventions Course 11: Reactive Strategies for Challenging Behaviour of Young People Course 12: Young People and Challenging Behaviour Diploma Course 13: Self Regulation in Young Children Course 14: Internet Safety: Safeguarding Children Course 15: Safeguarding Children & Child Risk Assessment Course 16: Child Sexual Exploitation Awareness Diploma Course 17: Counselling Children & Supporting Their Wellbeing Course 18: The Whole Brain Learning Approach in Child Development Course 19: Child Protection in Education Course 20: Parental Mental Health & Child Protection Course 21: Effective Strategies for Teaching Students with Learning Disabilities Course Course 22: Anaphylaxis Training for Nurseries & Early Years Course 23: Resilience Training: Developing Mental Resilience Course 24: Emotional Intelligence: Become EQ Counsellor Course 25: Anger Management Course 26: Psychotherapy Course 27: Mental Health-Self Care Course 28: Mental Health Awareness and Psychiatric Disorders Course 29: Dialectical Behaviour Therapy (DBT): Counselling, Physiotherapy & Treatment Course 30: Psychological Wellbeing and Crisis Intervention Course 31: Positive Behaviour in Children and Youth Course 32: Child Development and Care Course 33: Early Years Foundation Stage (EYFS Practitioner) In this exclusive Autism bundle, you really hit the jackpot. Here's what you get: Step by step Autism lessons One to one assistance from Autism professionals if you need it Innovative exams to test your knowledge after the Autism course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all thirty-three Autism courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Autism certificate and transcript on the next working day Easily learn the Autism skills and knowledge you want from the comfort of your home The Autism course has been prepared by focusing largely on Autism career readiness. It has been designed by our Autism specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Autism Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Autism bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Autism Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Autism Elementary modules, allowing our students to grasp each lesson quickly. The Autism course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Autism training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Autism This course is suitable for anyone interested to further progress there career in: Level 2 Certificate in Understanding Autism (RQF) NCFE CACHE Level 2 Certificate in Understanding Autism TQUK Level 3 Certificate in Understanding Autism (RQF) NCFE CACHE Level 3 Certificate in Understanding Autism Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Autism course, all you need is - A smart device A secure internet connection And a keen interest in Autism Career path You will be able to kickstart your Autism career because this course includes various courses as a bonus. This Autism is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Autism career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

The IWFM Level 3 qualifications in workplace and facilities management are for you if you are a first-line manager or supervisor in workplace and facilities management or if you are new to the industry. They are designed to develop an understanding and knowledge of facilities management matters.On successful completion of these qualifications, recognition by employers enables learners to progress into or within employment and/or continue their study in the vocational area.

Overview Prevent construction site health risks with a foolproof management framework, by taking the advanced COSHH Training and Safety - Level 2 course.The comprehensive COSHH Training and Safety - Level 2 course covers all the hazard control principles of construction sites that you must know to ensure a safe workplace for both you and your coworkers. You'll learn about hazardous substances and the law. You'll also get to know the health risks of the substances and how to work safely with hazardous substances. By completing the course, you'll have the knowledge and ability to enforce adequate workplace management policies to prevent health risks. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this COSHH Training and Safety - Level 2. It is available to all students, of all academic backgrounds. Requirements Our COSHH Training and Safety - Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 9 lectures • 04:09:00 total length •COSHH Explained: 00:34:00 •COSHH Regulations: 00:34:00 •Health Problems Related to Hazardous Substances: 00:28:00 •Identifying Hazardous Substances: 00:27:00 •COSHH Risk Assessments: 00:35:00 •Control Measures and Monitoring: 00:30:00 •Implementing Control Measures: 00:21:00 •Mock Exam - COSHH Training and Safety - Level 2: 00:20:00 •Final Exam - COSHH Training and Safety - Level 2: 00:20:00

Health and safety management is one of the most important and straightforward part of managing your business. Without them in place employees are subject to serious injury and sometimes even death. Every year more than 200 people are killed at work - primarily due to falls from a height and being struck by vehicles in the workplace - and several hundred thousands are injured - mainly due to slips and trips. If you are someone who runs a business, then you need health and safety practices in place and to help you do just that is this CPD Level 2 Certificate in Health and Safety course. Taking this course will help you by introducing Health and Safety related incidents to you. You will learn about common work related illnesses as well, like back pain, MSDs and much more. Following these you will learn about a lot of health and safety related arrangements that will make certain you have a healthy and fit workforce. You will also be able to identify hazards, improvements, legal requirements and what RIDDOR stands for. So if you want to run your business more smoothly and efficiently, this course is the right choice for you. Course Highlights CPD Level 2 Certificate in Health and Safety is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed CPD Level 2 Certificate in Health and Safety into 8 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 5 hours, 25 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose CPD Level 2 Certificate in Health and Safety Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? CPD Level 2 Certificate in Health and Safety is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our CPD Level 2 Certificate in Health and Safety is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. CPD Level 2 Certificate in Health and Safety Introduction FREE 01:00:00 Health and Safety Related Accidents and ill-health FREE 00:30:00 Health and Safety in The workplace 00:30:00 Workplace Hazards 00:30:00 Managing health and safety in Workplace 01:00:00 Legal Responsibilities and Requirements 00:30:00 RIDDOR - Reporting of accidents and incidents 00:30:00 Conclusion 00:15:00 Mock Exam Mock Exam- CPD Level 2 Certificate in Health and Safety 00:20:00 Final Exam Final Exam- CPD Level 2 Certificate in Health and Safety 00:20:00

The 'Level 2 Certificate in Forestry' course offers an introduction to forestry and covers essential topics such as forest soil, forest mensuration, forest surveying, silviculture, forest ecosystems, timber harvesting, and urban forestry. Students will gain foundational knowledge in forestry practices and management. Learning Outcomes: Understand the basics of forestry, its importance, and its role in environmental conservation. Learn about forest soil and its impact on the growth and health of trees and vegetation. Acquire knowledge of forest mensuration techniques to measure tree growth and volume accurately. Gain insights into forest surveying methods for data collection and analysis in forestry projects. Familiarize with silviculture principles to manage and sustain forest ecosystems effectively. Develop an understanding of forest ecosystems, their biodiversity, and ecological relationships. Learn about the timber harvesting process and its importance in sustainable forestry practices. Explore advanced techniques and considerations in timber harvesting for resource management. Study urban forestry and its significance in managing trees and green spaces in urban environments. Why buy this Level 2 Certificate in Forestry? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Level 2 Certificate in Forestry there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Level 2 Certificate in Forestry does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Level 2 Certificate in Forestry was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Level 2 Certificate in Forestry is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module-1: Introduction to Forestry Introduction to Forestry 00:24:00 Module-2: Forest Soil Forest Soil 00:22:00 Module-3: Forest Menstruation Forest Mensuration 00:22:00 Module-4: Forest Surveying Forest Surveying 00:21:00 Module-5: Silviculture Silviculture 00:22:00 Module-6: Forest Ecosystem Forest Ecosystem 00:24:00 Module-7: Timber Harvesting (Part One) Timber Harvesting (Part One) 00:16:00 Module-8: Timber Harvesting (Part Two) Timber Harvesting (Part Two) 00:13:00 Module-9: Urban Forestry Urban Forestry 00:22:00 Assignment Assignment - Level 2 Certificate in Forestry 00:00:00

**10 FREE QLS Endorsed Certificates and Included with Lifetime Access** Running a hotel isn’t just about fluffed pillows and fancy receptions. It’s a mix of smart thinking, smooth operations, and keeping guests happy — even when the coffee machine breaks down. The Hotel Management Diploma - Level 2, 3, 4 & 5 (QLS Endorsed Complete Career Bundle) Course gives you the knowledge to understand how hotel businesses actually work — from the front desk to the back office. Whether it’s managing staff, looking after finances, or getting those review stars up, this course covers the theory that keeps hotels moving day and night.You’ll explore everything from hospitality law to housekeeping strategy, food services to marketing tricks hotels use to stay booked all year. Delivered fully online, it’s flexible, detailed and designed for anyone looking to get ahead in hotel management without flipping mattresses or folding towels. Whether you're new to the scene or looking to update your knowledge, this all-in-one learning path puts the business side of hotels under the microscope — without the fluff. Hotel Management - QLS Endorsed Bundle Includes the following Courses Course 01: Diploma in Hotel Management at QLS Level 4 Course 02: Diploma in Hotel Management and Catering Service at QLS Level 5 Course 03: Award in Event Management at QLS Level 2 Course 04: Diploma in British Cleaning Training at QLS Level 5 Course 05: Diploma in Food Hygiene and Safety at QLS Level 3 Course 06: Diploma in Facilities Management at QLS Level 5 Course 07: Diploma in Wedding Planner at QLS Level 5 Course 08: Award in Equality, Diversity and Inclusion (EDI) at QLS Level 2 Course 09: Certificate in Office Admin and Organisation Skills at QLS Level 3 Course 10: Diploma in Office Skills & Receptionist at QLS Level 5 Learning Outcomes Master financial reporting for informed decision-making. Execute efficient event management strategies. Demonstrate proficiency in business and management principles. Navigate the complexities of facilities management confidently. Ensure corporate compliance and mitigate risks effectively. Champion equality, diversity, and inclusion in various contexts. Hone office administration and organisational prowess. Attain advanced skills in office management and reception duties. Cultivate a strategic approach to corporate risk management. Apply comprehensive knowledge in the dynamic field of hotel management. Key Features 10 FREE QLS Endorsed Certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Imagine a world where every guest experience is not just a stay but a memorable symphony of luxury, efficiency, and satisfaction. Our comprehensive bundle is designed to empower you with the essential skills and knowledge needed to navigate the intricate landscape of hotel management seamlessly. Immerse yourself in a dynamic learning journey that encompasses various facets of the hospitality and business realms. From honing your financial reporting skills to mastering corporate compliance, our bundle offers a diverse curriculum designed to equip you with a multifaceted skill set. Explore the intricacies of facilities management, dive into the art of event management, and embrace the principles of equality, diversity, and inclusion. This bundle goes beyond conventional education, fostering an environment where you cultivate essential office administration and organisational skills. Elevate your expertise in business and management, preparing yourself for a career that spans across industries. Develop a nuanced understanding of corporate risk management, navigate the nuances of office skills, and emerge as a professional with a robust foundation in various disciplines. Whether you aspire to thrive in the bustling world of hotel management or seek a rewarding position in the corporate landscape, our Bundle propels you towards success. Certificate Once you've successfully completed your course, you will immediately be sent a CPD-accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order FREE QLS Endorsed certificate for Each Courses. CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to excel in hospitality and business. Professionals seeking a diverse skill set for career advancement. Those aiming for roles in financial reporting and facilities management. Individuals interested in event management and corporate compliance. Office administration enthusiasts eager to enhance their skills. Business-minded individuals pursuing excellence in management. Aspiring receptionists and office management professionals. Those looking to champion diversity and inclusion in the workplace. Career path Hotel Manager Financial Reporting Analyst Facilities Manager Event Coordinator Corporate Compliance Officer Office Administrator Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. QLS Endorsed Certificate Hard copy certificate - Included

Overview This Personal Development and Productivity Level 2 course will unlock your full potential and will show you how to excel in a career in Personal Development and Productivity Level 2. So upskill now and reach your full potential. Everything you need to get started in Personal Development and Productivity Level 2 is available in this course. Learning and progressing are the hallmarks of personal development. This Personal Development and Productivity Level 2 will quickly teach you the must-have skills needed to start in the relevant industry. In This Personal Development and Productivity Level 2 Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Personal Development and Productivity Level 2 skills to help you advance your career. Acquire a comprehensive understanding of various Personal Development and Productivity Level 2 topics and tips from industry experts. Learn in-demand Personal Development and Productivity Level 2 skills that are in high demand among UK employers, which will help you to kickstart your career. This Personal Development and Productivity Level 2 course covers everything you must know to stand against the tough competition in the Personal Development and Productivity Level 2 field.  The future is truly yours to seize with this Personal Development and Productivity Level 2. Enrol today and complete the course to achieve a Personal Development and Productivity Level 2 certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Personal Development and Productivity Level 2 course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Personal Development and Productivity Level 2 course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Personal Development and Productivity Level 2 course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Personal Development and Productivity Level 2 is suitable for anyone aspiring to start a career in Personal Development and Productivity Level 2; even if you are new to this and have no prior knowledge on Personal Development and Productivity Level 2, this course is going to be very easy for you to understand.  And if you are already working in the Personal Development and Productivity Level 2 field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Personal Development and Productivity Level 2 course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Personal Development and Productivity Level 2 course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Personal Development and Productivity Level 2 course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Personal Development and Productivity Level 2 course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Personal Development and Productivity Introduction to Super Success 00:08:00 Super Productivity - A Quick Takeaway 00:05:00 What This Course Will Teach You 00:04:00 Your Journey Starts Here - Yay! 00:05:00 Mindset Management - The 5 Keys to Success 00:05:00 Overcoming Mental Traps - 4 Lies to Unlearn 00:05:00 Overcoming Physical Traps 00:04:00 Overcoming Emotional Traps - The 4 'Lack' Myths 00:05:00 Practical Time Management 00:05:00 Advanced Time Management 00:05:00 Identifying Your Goals 00:04:00 Designing Your Perfect Future - The 5 Key Elements 00:05:00 You Gotta Think Bigger! 00:05:00 Planning For Success 00:07:00 Changing Your Energy 00:05:00 The Importance of Ongoing Assessment 00:03:00 Making The Right Decisions 00:05:00 Ask for What You Want 00:05:00 Just Do It 00:03:00 Just BE It 00:05:00 Just Live It 00:04:00 Becoming a Superhero 00:02:00 Conclusion 00:02:00

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access