Join our Supervisor Training course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Supervisor Training course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Supervisor Training course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Supervisor Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Supervisor Training course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Supervisor Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Supervisor Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Supervisor Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01 - Fundamentals of Supervisor Training Fundamentals of Supervisor Training 00:26:00 Module 02 - Understanding the Role of Supervision Understanding the Role of Supervision 00:25:00 Module 03 - Essential Skills in Supervision Essential Skills in Supervision 00:30:00 Module 04 - Recruitment and Dismissal Recruitment and Dismissal 00:38:00 Module 05 - Employee Management Employee Management 00:23:00 Module 06 - Communication Skill Development Communication Skill Development 00:23:00 Module 07 - Interactive Training for New Supervisors Interactive Training for New Supervisors 00:32:00 Module 08 - Conflict Management Conflict Management 00:27:00 Module 09 - Cybersecurity for Employees Cybersecurity for Employees 00:28:00 Assignment Assignment - Supervisor Training 00:00:00
Join our Performance Coaching & Mentoring course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Performance Coaching & Mentoring course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Performance Coaching & Mentoring course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Performance Coaching & Mentoring. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Performance Coaching & Mentoring course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Performance Coaching & Mentoring is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Performance Coaching & Mentoring course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Performance Coaching & Mentoring Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Introduction to Performance Coaching Introduction to Performance Coaching 00:15:00 Module 02: The Coach/Client Relationship The Coach/Client Relationship 00:19:00 Module 03: Coaching and Mentoring Models Coaching and Mentoring Models 01:02:00 Module 04: Ethical Aspects of Coaching and Mentoring Ethical Aspects of Coaching and Mentoring 00:34:00 Module 05: Effective Communication Skill Effective Communication Skill 00:23:00 Module 06: Personal Skills Personal Skills 00:22:00 Module 07: Management Skills Management Skills 00:25:00 Module 08: Organisational Skills Organisational Skills 00:22:00 Module 09: Motivation and Mindset Motivation and Mindset 00:24:00 Module 10: Key Themes of NLP Key Themes of NLP 00:21:00 Module 11: The Relationship Between Stress and Performance: The Inverted-U Theory The Relationship Between Stress and Performance: The Inverted-U Theory 00:18:00 Module 12: Leadership Under Pressure Leadership Under Pressure 00:17:00 Module 13: Setting Up as a Coach Setting Up as a Coach 00:24:00 Assignment Assignment - Performance Coaching & Mentoring 00:00:00
Marketing is the heartbeat of any business strategy—shaping how brands connect with people, build trust, and generate demand. This CPD-accredited course explores the core principles and modern techniques of marketing, helping learners understand how powerful messaging, targeted campaigns, and customer engagement drive success. From exploring traditional and digital marketing types to understanding the marketing funnel and communication strategies, the course equips learners with the knowledge to think commercially and act with purpose in any marketing context. Whether you're aiming to improve your brand visibility, communicate more effectively with customers, or avoid common marketing pitfalls, this course lays the groundwork. You'll discover how to align goals with strategies, apply the marketing mix intelligently, and make informed decisions across various marketing channels. Structured in accessible modules, it’s an ideal learning journey for anyone looking to develop a sharp and confident approach to modern marketing—without needing to step into a classroom. Course Curriculum: Module One: What is Marketing? Module Two: Common Marketing Types (I) Module Three: Common Marketing Types (II) Module Four: The Marketing Mix Module Five: Communicating the Right Way Module Six: Customer Communications Module Seven: Marketing Goals Module Eight: The Marketing Funnel Module Nine: Marketing Mistakes (I) Module Ten: Marketing Mistakes (II) Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Marketing - CPD Accredited course. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Marketing - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Marketing - CPD Accredited training.
Clear communication begins with confidence in your language skills—and this CPD Accredited English course is designed to help you build exactly that. Whether you’re brushing up for work, improving fluency, or aiming to polish everyday writing, this course gives you a solid foundation in grammar, sentence structure, punctuation, and spelling. The modules are structured to take you from the basics to more refined elements, including common mistakes and how to avoid them. Throughout the course, you’ll explore essential grammar rules, sentence construction techniques, punctuation accuracy, and spelling precision—alongside guidance on improving pronunciation and avoiding frequent pitfalls. With a strong focus on written English, it’s an ideal choice for learners aiming to boost their confidence in both formal and informal communication. Study at your own pace and gain valuable language insight that’s useful in daily communication, professional emails, academic writing and beyond. Course Curriculum: Module 01: Introduction to the Course Module 02: Basics of Grammar Module 03: The Basics of Sentence Module 04: Structure of Sentence Module 05 : Questions Module 06: Punctuation and Capitalisation Module 07: Spelling Module 08: Common Mistakes and Ways to Improve Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this English: Spelling, Pronunciation and Grammar - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The English: Spelling, Pronunciation and Grammar - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our English: Spelling, Pronunciation and Grammar - CPD Accredited training.
Negotiation Skills: Negotiation Skills Course Online Transform Your Future with Our Level 5 Negotiation Skills Course! Are you ready to elevate your career with advanced negotiation skills? Our Level 5 Negotiation Skills course is specifically designed to enhance your negotiation skills, empowering you to navigate any situation with confidence. In this comprehensive course, you will master key negotiation skills, learning effective techniques that can be applied in real-world scenarios. Each module focuses on developing your negotiation skills through engaging content and practical exercises. Unlock the secrets of successful negotiation skills with insights from industry experts. Our Level 5 Negotiation Skills course will provide you with the tools to refine your negotiation skills and achieve outstanding results. Join us today and take the first step toward mastering your negotiation skills. With our Level 5 Negotiation Skills course, you’ll gain the confidence and expertise needed to excel in any negotiation. Don’t wait—enroll now and elevate your negotiation skills to new heights! Special Offers of this Negotiation Skills: Negotiation Skills Course: This Negotiation Skills: Negotiation Skills Course includes a FREE PDF Certificate. Lifetime access to this Negotiation Skills: Negotiation Skills Course Instant access to this Negotiation Skills: Negotiation Skills Course 24/7 Support Available to this Negotiation Skills: Negotiation Skills Course [ Note: Free PDF certificate as soon as completing the Negotiation Skills: Negotiation Skills Course] Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills Course consist of 12 detailed modules In our Level 5 Negotiation Skills course, you will develop essential negotiation skills that will transform your approach. Each module enhances your negotiation skills, focusing on practical applications of negotiation skills. You’ll engage in exercises designed to improve your negotiation skills and boost your confidence in negotiation skills. Mastering negotiation skills opens doors to success in all aspects of negotiation skills. Who is this course for? Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills Course is ideal for candidates committed to their ongoing professional development. Requirements Negotiation Skills: Negotiation Skills Course Online To enrol in this Negotiation Skills: Negotiation Skills Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Negotiation Skills: Negotiation Skills Course. Be energetic and self-motivated to complete our Negotiation Skills: Negotiation Skills Course. Basic computer Skill is required to complete our Negotiation Skills: Negotiation Skills Course. If you want to enrol in our Negotiation Skills: Negotiation Skills Course, you must be at least 15 years old. Career path Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills Course could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller
In today’s interconnected business landscape, understanding cultural differences is essential for effective communication and collaboration. The Cross-Cultural Awareness Training course offers a clear pathway to recognising and appreciating the subtle nuances that influence interactions across diverse cultures. From identifying communication styles to exploring cultural values, this course provides valuable insights that help foster respectful and productive relationships in any professional environment. This course is designed to enhance your ability to work confidently within multicultural teams and global organisations. You will explore key concepts such as cross-cultural communication, corporate cultural awareness, and managing culturally diverse teams, all through a focused and accessible online format. Whether you are a team leader, manager, or simply eager to broaden your cultural understanding, this training supports the development of essential skills to navigate cultural complexities with sensitivity and confidence. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Cross-Cultural Awareness Module 02: Cross-Cultural Communication Module 03: Corporate Cross-Cultural Awareness Module 04: Cross-Cultural Design Module 05: Cross-Cultural Competency Module 06: Cultural Values Module 07: Working with and Managing a Culturally Diverse Team Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Cross-Cultural Awareness Training - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Cross-Cultural Awareness Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Cross-Cultural Awareness Training - CPD Accredited training.
Selling isn’t just about pushing products – it’s about conversations, timing, and knowing how to build trust without sounding like a script. This Sales Skills course helps learners grasp the essentials of persuasive communication, structured selling techniques, and relationship-focused approaches that actually work – whether you're closing deals over the phone, via email, or online platforms. It’s designed to sharpen your ability to identify buying signals, manage objections with confidence, and keep conversations naturally flowing towards a positive outcome. Whether you're new to the world of sales or you’re aiming to sharpen the edges of your approach, this CPD-accredited course offers a clear path to refining your strategies without wading through fluff. With modules tailored to today’s fast-paced digital environments, you’ll learn how to adjust your tone, time your follow-ups smartly, and build rapport in ways that feel authentic. No jargon, no awkward pitch lines – just solid sales skills that help people say “yes” more often. Alongside the lessons, you also get a certificate for free after passing the course for all your career advancement needs. With tutor support, a money-back guarantee and CPD certification, there's no better course out there for you to learn about Sales Skills - CPD Accredited. Enrol now and we'll see you in class. P.S. - there's a full curriculum breakdown given in the description section below. Check it out if you want more information about the course and the topics it covers. Course Curriculum: Module One: Basic Rules for Sales People Module Two: Cold Calling Module Three: Face-to-Face Meetings Module Four: Rapport Building Module Five: Sales Presentations Module Six: Results Selling Module Seven: Handling Negotiations Module Eight: Dealing With Objections Module Nine: Closing the Sale Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Sales Skills - CPD Accredited course. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Sales Skills - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Sales Skills - CPD Accredited training.
Course Description Get instant knowledge from this bite-sized Phone-Based Customer Service Part - 2 course. This course is very short and you can complete it within a very short time. In this Phone-Based Customer Service Part - 2 course you will get fundamental ideas of phone-based customer service, the key understanding of building rapport over the phone and so on. Enrol in this course today and start your instant first step towards learning about phone etiquette. Learn faster for instant implementation. Learning Outcome Familiarise with building rapport over the phone Understand aspects of phone etiquette Gain in-depth knowledge of the inbound and outbound calls Deepen your understanding of active listening and managing tough callers How Much Do Customer Service Executives Earn? Senior - £38,000 (Apprx.) Average - £223,000 (Apprx.) Starting - £14,000 (Apprx.) Requirement Our Phone-Based Customer Service Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Phone-Based Customer Service Part - 2 Module 01: Aspects of Phone Etiquette 00:31:00 Module 02: Building Rapport Over the Phone 00:24:00 Module 03: Inbound and Outbound Calls 00:16:00 Module 04: Active Listening and Managing Tough Callers 00:28:00 Assignment Assignment - Phone-Based Customer Service Part - 2 00:00:00
If you've ever pictured yourself working above the clouds, the Air Cabin Crew Diploma – CPD Accredited Course offers an expert-led introduction to the dynamic world of cabin crew responsibilities. This professionally designed course guides learners through the key areas of airline operations, cabin crew roles, aviation communication, emergency procedures, grooming standards, and more—all carefully structured to mirror the standards expected in international aviation. Whether you're interested in the day-to-day realities of crew life, understanding the aviation codes, or preparing for the recruitment journey, this course covers it with clarity and confidence. From understanding how different airlines operate to learning how to manage inflight communication, safety, and fatigue, every module is shaped to suit those aspiring to explore a cabin crew career. You'll gain insight into the industry's expectations, codes of conduct, and how various departments work together to keep flights running smoothly. Delivered entirely online, this course blends accessibility with engaging, structured learning—ideal for anyone aiming to prepare for the aviation sector from anywhere in the world. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Cabin Crew profession Free Assessment to test learners' knowledge and skills Course Curriculum: Module 01: Introduction to Aircraft Cabin Crew Module 02: Understanding Different Types of Airlines Module 03: Role of Regulatory Bodies and Trade Associations Module 04: Things to Know about a Cabin Crew Life Module 05: Advantages and Disadvantages of a Cabin Crew Career Module 06: Recruitment Preparation for Pursuing a Cabin Crew Career Module 07: Cabin Crew Interview Formats Module 08: Training Procedures Module 09: Aviation Abbreviation and Airport Codes Module 10: The Layout of a Commercial Aircraft Module 11: Cabin Familiarisation for a Cabin Crew Module 12: Departments of Airlines and their Interconnection with Cabin Crew Module 13: Knowledge of Currencies, 24 Hour Clock and Phonetic Alphabet Module 14: Basic Knowledge of Weather Regarding Aviation Module 15: Duties of a Cabin Crew Module 16: Communication with the Passenger Module 17: Aircraft Galley Module 18: Emergency Evacuation System Module 19: Tackling the Event of a Fire Module 20: Medical First Aid Module 21: Personal Grooming of Cabin Crew Module 22: Cabin Crew Fatigue Management Module 23: Crew Resource Management Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Air Cabin Crew Diploma - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Air Cabin Crew Diploma - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 15 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? The Air Cabin Crew Diploma - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Air Cabin Crew Diploma - CPD Accredited training.
Description: Numerous sales representatives are so busy trying to 'sell' their items and services that they sometimes miss completely what the purchaser needs. Our advanced selling skills course is designed to prepare the existing sales people at various levels with the necessary administration abilities to accomplish sales target delivery, through the efficient use of various sales channels such as telesales campaigns, field or rep sales, trade shows, etc. There are plenty of tips and advice available for business people who want to make their business work, and if they are prepared to put in the time and effort, then there is no reason why they won't succeed. Who is this course for? This course would be ideal for Professionals, who work in the business or corporate setting. People who are interested in learning more about sales management and are struggling with marketing and selling their products to the market. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: This Advanced Selling Skills Course is a useful qualification to possess, and would be beneficial for the following careers: Account Manager Business Development Executive Producers Group Account Director Marketing Manager Sales Specialists Strategist And Much More! Sales Management Sales Management- Part 1 01:00:00 Sales Management- Part 2 01:00:00 Sales Management- Part 3 01:00:00 Sales Management- part 4 01:00:00 Sales Management- Part 5 01:00:00 Sales Management- Part 6 01:00:00 Sales Management- Part 7 01:00:00 Increasing Sales Technique Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Salesmanship Introduction 00:15:00 The 7 Basic Requirements to Sell Anything to Anyone 01:00:00 The First Requirement -Sell Yourself, Use a Great Story 01:00:00 The Second Requirement -Creating the Undeniable Need 01:00:00 The Third Requirement - Stamping Your Authority 01:00:00 The Fourth Requirement -Creating the Sense of Urgency 01:00:00 The Fifth Requirement -Making Them Accountable with Free Gifts 00:30:00 The Fifth Requirement -Making Them Accountable with Free Gifts 00:30:00 The Seventh Requirement -Keep the Interest Factor Alive 01:00:00 What You Can Sell and What You Cannot - Some Taboos 00:30:00 Quest to Become Perfect in the Art of Salesmanship 01:00:00 Conclusion 00:15:00 Mock Exam Mock Exam - Advanced Selling Skills 00:20:00 Final Exam Final Exam - Advanced Selling Skills 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00